Changes for page NSPH01-NB-IoT Soil pH Sensor User Manual
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... ... @@ -1,18 +1,24 @@ 1 1 (% style="text-align:center" %) 2 2 [[image:)YK]Y_LZJIO]J2~~VA}OQJM2.png]] 3 3 4 - =**1.Introduction**=4 +**Table of Contents:** 5 5 6 - == **1.1 Whatis NSPH01 Soil pH Sensor** ==6 +{{toc/}} 7 7 8 -The Dragino NSPH01 is a **NB-IOT soil ph sensor** for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof. 9 9 9 + 10 += 1. Introduction = 11 + 12 +== 1.1 What is NSPH01 Soil pH Sensor == 13 + 14 +The Dragino NSPH01 is a **NB-IoT soil pH sensor** for IoT of Agriculture. It is designed to measure the soil pH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof. 15 + 10 10 NSPH01 probe is made by Solid AgCl reference electrode and Pure metal pH sensitive electrode. It can detect soil's** pH **with high accuracy and stable value. The NSPH01 probe can be buried into soil for long time use. 11 11 12 12 NarrowBand-Internet of Things (NB-IoT) is a standards-based low power wide area (LPWA) technology developed to enable a wide range of new IoT devices and services. NB-IoT significantly improves the power consumption of user devices, system capacity and spectrum efficiency, especially in deep coverage. 13 13 \\NSPH01 supports different uplink methods include **TCP,MQTT,UDP and CoAP **for different application requirement. 14 -\\NSPH01 is powered by 15 -\\To use NSPH01, user needs to check if there is NB-IoT coverage in local area and with the bands NSPH01 supports. If the local operatesupport it, user needs to get a **NB-IoT SIM card** from local operator and install NSPH01 to get NB-IoT network connection.20 +\\NSPH01 is powered by **8500mAh Li-SOCI2 battery**, It is designed for long term use up to 5 years. (Actually Battery life depends on the use environment, update period & uplink method) 21 +\\To use NSPH01, user needs to check if there is NB-IoT coverage in the installation area and with the bands NSPH01 supports. If the local operator supports it, user needs to get a **NB-IoT SIM card** from local operator and install NSPH01 to get NB-IoT network connection. 16 16 17 17 (% style="text-align:center" %) 18 18 [[image:image-20220907153151-1.png]] ... ... @@ -20,12 +20,12 @@ 20 20 (% style="text-align:center" %) 21 21 [[image:M_K`YF9`CAYAE\@}3T]FHT$9.png]] 22 22 23 - **1.2 Features**29 +== 1.2 Features == 24 24 25 25 * NB-IoT Bands: B1/B3/B8/B5/B20/B28 @H-FDD 26 26 * Monitor soil pH with temperature compensation. 27 27 * Monitor soil temperature 28 -* PH and Temperature alarm function34 +* pH and Temperature alarm function 29 29 * Monitor Battery Level 30 30 * Support pH calibration by end user 31 31 * Uplink on periodically ... ... @@ -34,10 +34,10 @@ 34 34 * IP68 rate for the Sensor Probe 35 35 * Ultra-Low Power consumption 36 36 * AT Commands to change parameters 37 -* Micro SIM card slot for NB-IoT SIM43 +* Micro SIM card slot 38 38 * 8500mAh Battery for long term use 39 39 40 - **1.3 Specification**46 +== 1.3 Specification == 41 41 42 42 **Common DC Characteristics:** 43 43 ... ... @@ -53,7 +53,7 @@ 53 53 * - B20 @H-FDD: 800MHz 54 54 * - B28 @H-FDD: 700MHz 55 55 56 - **1.4 Probe Specification**62 +== 1.4 Probe Specification == 57 57 58 58 **Soil pH:** 59 59 ... ... @@ -72,19 +72,19 @@ 72 72 * IP68 Protection 73 73 * Length: 3.5 meters 74 74 75 - **1.5 Applications**81 +== 1.5 Applications == 76 76 77 77 * Smart Agriculture 78 78 79 - **1.6 Pin mapping and power on**85 +== 1.6 Pin mapping and power on == 80 80 81 81 (% style="text-align:center" %) 82 82 [[image:image-20220907153300-2.png]] 83 83 84 84 85 - **2. Use NSPH01 to communicate with IoT Server**91 += 2. Use NSPH01 to communicate with IoT Server = 86 86 87 - **2.1 How it works**93 +== 2.1 How it works == 88 88 89 89 The NSPH01 is equipped with a NB-IoT module, the pre-loaded firmware in NSPH01 will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module. The NB-IoT network will forward this value to IoT server via the protocol defined by NSPH01. 90 90 ... ... @@ -93,32 +93,30 @@ 93 93 (% style="text-align:center" %) 94 94 [[image:image-20220907153416-3.png]] 95 95 96 - **2.2 Configure the NSPH01**102 +== 2.2 Configure the NSPH01 == 97 97 98 - **2.2.1 Test Requirement**104 +=== 2.2.1 Test Requirement === 99 99 100 -To use NSPH01 in yourcity, make sure meet below requirements:106 +To use NSPH01 in the field, make sure meet below requirements: 101 101 102 102 * Your local operator has already distributed a NB-IoT Network there. 103 103 * The local NB-IoT network used the band that NSPH01 supports. 104 104 * Your operator is able to distribute the data received in their NB-IoT network to your IoT server. 105 105 106 -Below figure shows our testing structure. 112 +Below figure shows our testing structure. Here we have NB-IoT network coverage by China Mobile, the band they use is B8. The NSPH01 will use CoAP(120.24.4.116:5683) or raw UDP(120.24.4.116:5601) or MQTT(120.24.4.116:1883)or TCP(120.24.4.116:5600)protocol to send data to the test server. 107 107 108 108 (% style="text-align:center" %) 109 109 [[image:image-20220907153445-4.png]] 110 110 111 111 112 - **2.2.2 Insert SIM card**118 +=== 2.2.2 Insert SIM card === 113 113 114 - Insert the NB-IoTCardgetfromyourprovider.120 +User need to take out the NB-IoT module and insert the SIM card like below. ((% style="color:red" %) Pay attention to the direction(%%)) 115 115 116 -User need to take out the NB-IoT module and insert the SIM card like below: 117 - 118 118 (% style="text-align:center" %) 119 119 [[image:image-20220907153505-5.png]] 120 120 121 - **2.2.3 Connect USB – TTL to NSPH01 to configure it**125 +=== 2.2.3 Connect USB – TTL to NSPH01 to configure it === 122 122 123 123 User need to configure NSPH01 via serial port to set the **Server Address** / **Uplink Topic** to define where and how-to uplink packets. NSPH01 support AT Commands, user can use a USB to TTL adapter to connect to NSPH01 and use AT Commands to configure it, as below. 124 124 ... ... @@ -145,7 +145,7 @@ 145 145 146 146 **Note: the valid AT Commands can be found at: **[[**https:~~/~~/www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0**>>url:https://www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0]] 147 147 148 - **2.2.4 Use CoAP protocol to uplink data**152 +=== 2.2.4 Use CoAP protocol to uplink data === 149 149 150 150 **Note: if you don't have CoAP server, you can refer this link to set up one: **[[**http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]] 151 151 ... ... @@ -166,7 +166,7 @@ 166 166 [[image:image-20220907153612-8.png||height="529" width="729"]] 167 167 168 168 169 - **2.2.5 Use UDP protocol to uplink data(Default protocol)**173 +=== 2.2.5 Use UDP protocol to uplink data(Default protocol) === 170 170 171 171 This feature is supported since firmware version v1.0.1 172 172 ... ... @@ -181,7 +181,7 @@ 181 181 [[image:image-20220907153703-10.png||height="309" width="738"]] 182 182 183 183 184 - **2.2.6 Use MQTT protocol to uplink data**188 +=== 2.2.6 Use MQTT protocol to uplink data === 185 185 186 186 This feature is supported since firmware version v110 187 187 ... ... @@ -201,7 +201,7 @@ 201 201 202 202 MQTT protocol has a much higher power consumption compare vs UDP / CoAP protocol. Please check the power analyze document and adjust the uplink period to a suitable interval. 203 203 204 - **2.2.7 Use TCP protocol to uplink data**208 +=== 2.2.7 Use TCP protocol to uplink data === 205 205 206 206 This feature is supported since firmware version v110 207 207 ... ... @@ -214,7 +214,7 @@ 214 214 (% style="text-align:center" %) 215 215 [[image:image-20220907153827-14.png||height="236" width="684"]] 216 216 217 - **2.2.8 Change Update Interval**221 +=== 2.2.8 Change Update Interval === 218 218 219 219 User can use below command to change the **uplink interval**. 220 220 ... ... @@ -222,17 +222,16 @@ 222 222 223 223 **NOTE:** 224 224 225 -**~1. By default, the device will send an uplink message every 1hour.**229 +**~1. By default, the device will send an uplink message every 2 hour.** 226 226 227 - **2.3 Uplink Payload**231 +== 2.3 Uplink Payload == 228 228 229 229 In this mode, uplink payload includes 87 bytes in total by default. 230 230 231 231 Each time the device uploads a data package, 8 sets of recorded data will be attached. Up to 32 sets of recorded data can be uploaded. 232 232 233 -(% style="width:934px" %) 234 -|(% style="width:93px" %)**Size(bytes)**|(% style="width:82px" %)**8**|(% style="width:43px" %)**2**|(% style="width:41px" %)**2**|(% style="width:126px" %)**1**|(% style="width:54px" %)**1**|(% style="width:84px" %)1|(% style="width:75px" %)2|(% style="width:133px" %)2|(% style="width:70px" %)2|(% style="width:127px" %)4 235 -|(% style="width:93px" %)**Value**|(% style="width:82px" %)Device ID|(% style="width:43px" %)Ver|(% style="width:41px" %)BAT|(% style="width:126px" %)Signal Strength|(% style="width:54px" %)MOD|(% style="width:84px" %)Interrupt|(% style="width:75px" %)Soil PH|(% style="width:133px" %)Soil Temperature|(% style="width:70px" %)Soil PH|(% style="width:127px" %)Time stamp ..... 237 +|**Size(bytes)**|**8**|**2**|**2**|1|1|1|2|2|4|2|2|4 238 +|**Value**|Device ID|Ver|BAT|Signal Strength|MOD|Interrupt|Soil PH|Soil Temperature|Time stamp|Soil Temperature|Soil PH|Time stamp ..... 236 236 237 237 If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NSPH01 uplink data. 238 238 ... ... @@ -254,12 +254,12 @@ 254 254 * Soil PH: 0x0225= 549 = 5.49 255 255 * Soil Temperature:0x010B =267=26.7 °C 256 256 * Time stamp : 0x6315537b =1662342011 257 -* Soil Temperature,Soil PH,Time stamp : 010b0226631550fb ,Soil260 +* Soil Temperature,Soil PH,Time stamp : 010b0226631550fb 258 258 * 8 sets of recorded data: Temperature,Soil PH,Time stamp : 010e022663154d77,....... 259 259 260 - **2.4 Payload Explanation and Sensor Interface**263 +== 2.4 Payload Explanation and Sensor Interface == 261 261 262 - **2.4.1 Device ID**265 +=== 2.4.1 Device ID === 263 263 264 264 By default, the Device ID equal to the last 15 bits of IMEI. 265 265 ... ... @@ -271,13 +271,13 @@ 271 271 272 272 The Device ID is stored in a none-erase area, Upgrade the firmware or run AT+FDR won't erase Device ID. 273 273 274 - **2.4.2 Version Info**277 +=== 2.4.2 Version Info === 275 275 276 276 Specify the software version: 0x64=100, means firmware version 1.00. 277 277 278 278 For example: 0x00 64 : this device is NSPH01 with firmware version 1.0.0. 279 279 280 - **2.4.3 Battery Info**283 +=== 2.4.3 Battery Info === 281 281 282 282 Check the battery voltage for NSPH01. 283 283 ... ... @@ -285,7 +285,7 @@ 285 285 286 286 Ex2: 0x0B49 = 2889mV 287 287 288 - **2.4.4 Signal Strength**291 +=== 2.4.4 Signal Strength === 289 289 290 290 NB-IoT Network signal Strength. 291 291 ... ... @@ -301,7 +301,7 @@ 301 301 302 302 **99** Not known or not detectable 303 303 304 - **2.4.5 Soil PH**307 +=== 2.4.5 Soil PH === 305 305 306 306 Get the PH content of the soil. The value range of the register is 300-1000(Decimal), divide this value by 100 to get the percentage of PH in the soil. 307 307 ... ... @@ -309,23 +309,23 @@ 309 309 310 310 **0229(H) = 549(D) /100 = 5.49.** 311 311 312 - **2.4.6 Soil Temperature**315 +=== 2.4.6 Soil Temperature === 313 313 314 314 Get the temperature in the soil. The value range of the register is -4000 - +800(Decimal), divide this value by 100 to get the temperature in the soil. For example, if the data you get from the register is **__0x09 0xEC__**, the temperature content in the soil is 315 315 316 316 **Example**: 317 317 318 -If payload is 0105H: ((0x0105 & 0x8000)>>15 === 0),temp = 0105(H)/10 0= 2.61 °C321 +If payload is 0105H: ((0x0105 & 0x8000)>>15 === 0),temp = 0105(H)/10 = 26.1 °C 319 319 320 -If payload is FF7EH: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/10 0= -1.29 °C323 +If payload is FF7EH: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/10 = -12.9 °C 321 321 322 - **2.4.7 Timestamp**325 +=== 2.4.7 Timestamp === 323 323 324 324 Time stamp : 0x6315537b =1662342011 325 325 326 326 Convert Unix timestamp to time 2022-9-5 9:40:11. 327 327 328 - **2.4.8 Digital Interrupt**331 +=== 2.4.8 Digital Interrupt === 329 329 330 330 Digital Interrupt refers to pin **GPIO_EXTI**, and there are different trigger methods. When there is a trigger, the NSPH01 will send a packet to the server. 331 331 ... ... @@ -341,7 +341,7 @@ 341 341 342 342 0x(01): Interrupt Uplink Packet. 343 343 344 - **2.4.9 +5V Output**347 +=== 2.4.9 +5V Output === 345 345 346 346 NSPH01 will enable +5V output before all sampling and disable the +5v after all sampling. 347 347 ... ... @@ -352,11 +352,12 @@ 352 352 Means set 5V valid time to have 1000ms. So the real 5V output will actually have 1000ms + sampling time for other sensors.** ** 353 353 354 354 355 - **2.5 Downlink Payload**358 +== 2.5 Downlink Payload == 356 356 357 -By default, NS E01 prints the downlink payload to console port.360 +By default, NSPH01 prints the downlink payload to console port. 358 358 359 -[[image:image-20220907154636-17.png||style="float:left"]] 362 +(% style="text-align:center" %) 363 +[[image:image-20220907154636-17.png]] 360 360 361 361 362 362 ... ... @@ -363,6 +363,7 @@ 363 363 364 364 365 365 370 + 366 366 **Examples:** 367 367 368 368 * **Set TDC** ... ... @@ -375,13 +375,13 @@ 375 375 376 376 * **Reset** 377 377 378 -If payload = 0x04FF, it will reset the NS E01383 +If payload = 0x04FF, it will reset the NSPH01 379 379 380 380 * **INTMOD** 381 381 382 382 Downlink Payload: 06000003, Set AT+INTMOD=3 383 383 384 - **2.6 LED Indicator**389 +== 2.6 LED Indicator == 385 385 386 386 The NSPH01 has an internal LED which is to show the status of different state. 387 387 ... ... @@ -390,13 +390,13 @@ 390 390 * After NSPH01 join NB-IoT network. The LED will be ON for 3 seconds. 391 391 * For each uplink probe, LED will be on for 500ms. 392 392 393 - **2.7 Installation and Maintain**398 +== 2.7 Installation and Maintain == 394 394 395 - **2.7.1 Before measurement**400 +=== 2.7.1 Before measurement === 396 396 397 397 If the NSPH01 has more than 7 days not use or just clean the pH probe. User should put the probe inside pure water for more than 24 hours for activation. If no put in water, user need to put inside soil for more than 24 hours to ensure the measurement accuracy. 398 398 399 - **2.7.2 Measurement**404 +=== 2.7.2 Measurement === 400 400 401 401 **Measurement the soil surface:** 402 402 ... ... @@ -416,7 +416,7 @@ 416 416 417 417 Insert the probe inside, method like measure the surface. 418 418 419 - **2.7.3 Maintain Probe**424 +=== 2.7.3 Maintain Probe === 420 420 421 421 1. pH probe electrode is fragile and no strong. User must avoid strong force or hitting it. 422 422 1. After long time use (3~~ 6 months). The probe electrode needs to be clean; user can use high grade sandpaper to polish it or put in 5% hydrochloric acid for several minutes. After the metal probe looks like new, user can use pure water to wash it. ... ... @@ -425,7 +425,7 @@ 425 425 1. Avoid the probes to touch oily matter. Which will cause issue in accuracy. 426 426 1. The probe is IP68 can be put in water. 427 427 428 - **2.8 PH and Temperature alarm function**433 +== 2.8 PH and Temperature alarm function == 429 429 430 430 ➢ AT Command: 431 431 ... ... @@ -439,7 +439,7 @@ 439 439 440 440 Example: 441 441 442 -AT+ PHALARM = 3,5 ~/~/ Alarm when PH lower than 5.447 +AT+ PHALARM =5,8 ~/~/ Alarm when PH lower than 5. 443 443 444 444 AT+ TEMPALARM=min,max 445 445 ... ... @@ -451,10 +451,10 @@ 451 451 452 452 Example: 453 453 454 -AT+ TEMPALARM=0, 20 ~/~/ Alarm when temperature lower than 20.459 +AT+ TEMPALARM=20,30 ~/~/ Alarm when temperature lower than 20. 455 455 456 456 457 - **2.9 Set the number of data to be uploaded and the recording time**462 +== 2.9 Set the number of data to be uploaded and the recording time == 458 458 459 459 ➢ AT Command: 460 460 ... ... @@ -463,7 +463,7 @@ 463 463 464 464 AT+NOUD=8 ~/~/The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded. 465 465 466 - **2.10 Read or Clear cached data**471 +== 2.10 Read or Clear cached data == 467 467 468 468 ➢ AT Command: 469 469 ... ... @@ -475,7 +475,7 @@ 475 475 AT+CDP=0 ~/~/ Clear cached data 476 476 477 477 478 - **2.11 Calibration**483 +== 2.11 Calibration == 479 479 480 480 User can do calibration for the probe. It is limited to use below pH buffer solution to calibrate: 4.00, 6.86, 9.18. When calibration, user need to clean the electrode and put the probe in the pH buffer solution to wait the value stable ( a new clean electrode might need max 24 hours to be stable). 481 481 ... ... @@ -483,15 +483,15 @@ 483 483 484 484 [[image:image-20220907154700-20.png]] 485 485 486 - **2.8Firmware Change Log**491 +== 2.12 Firmware Change Log == 487 487 488 488 Download URL & Firmware Change log: [[https:~~/~~/www.dropbox.com/sh/1zmcakvbkf24f8x/AACmq2dZ3iRB9F1nVWeEB9Moa?dl=0>>url:https://www.dropbox.com/sh/1zmcakvbkf24f8x/AACmq2dZ3iRB9F1nVWeEB9Moa?dl=0]] 489 489 490 490 Upgrade Instruction: [[Upgrade Firmware>>path:#H5.1200BHowtoUpgradeFirmware]] 491 491 492 - **2.9Battery Analysis**497 +== 2.13 Battery Analysis == 493 493 494 - **2.9.1 Battery Type**499 +=== 2.13.1 Battery Type === 495 495 496 496 The NSPH01 battery is a combination of an 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is none-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter. 497 497 ... ... @@ -505,7 +505,7 @@ 505 505 506 506 [[image:image-20220907154700-21.png]] 507 507 508 - **2.9.2 Power consumption Analyze**513 +=== 2.13.2 Power consumption Analyze === 509 509 510 510 Dragino battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval. 511 511 ... ... @@ -526,15 +526,15 @@ 526 526 527 527 528 528 529 - **2.9.3 Battery Note**534 +=== 2.13.3 Battery Note === 530 530 531 531 The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased. 532 532 533 - **2.9.4 Replace the battery**538 +=== 2.13.4 Replace the battery === 534 534 535 535 The default battery pack of NSPH01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes). 536 536 537 - **3. Access NB-IoT Module**542 += 3. Access NB-IoT Module = 538 538 539 539 Users can directly access the AT command set of the NB-IoT module. 540 540 ... ... @@ -545,9 +545,9 @@ 545 545 546 546 547 547 548 - **4. Using the AT Commands**553 += 4. Using the AT Commands = 549 549 550 - **4.1 Access AT Commands**555 +== 4.1 Access AT Commands == 551 551 552 552 See this link for detail: [[https:~~/~~/www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0>>url:https://www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0]] 553 553 ... ... @@ -625,9 +625,9 @@ 625 625 626 626 AT+PWORD : Serial Access Password 627 627 628 - **5. FAQ**633 += 5. FAQ = 629 629 630 - **5.1 How to Upgrade Firmware**635 +== 5.1 How to Upgrade Firmware == 631 631 632 632 User can upgrade the firmware for 1) bug fix, 2) new feature release. 633 633 ... ... @@ -635,25 +635,25 @@ 635 635 636 636 **Notice, **NSPH01 **and **NSPH01 **share the same mother board. They use the same connection and method to update.** 637 637 638 - **5.2 Can I calibrate NSPH01 to different soil types?**643 +== 5.2 Can I calibrate NSPH01 to different soil types? == 639 639 640 640 NSPH01 is calibrated for saline-alkali soil and loamy soil. If users want to use it for other soil, they can calibrate the value in the IoT platform base on the value measured by saline-alkali soil and loamy soil. The formula can be found at [[this link>>url:https://www.dragino.com/downloads/downloads/LoRa_End_Node/LSE01/Calibrate_to_other_Soil_20220605.pdf]]. 641 641 642 - **6. Trouble Shooting**647 += 6. Trouble Shooting = 643 643 644 - **6.1 Connection problem when uploading firmware**649 +== 6.1 Connection problem when uploading firmware == 645 645 646 646 **Please see: **[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting]] 647 647 648 - **6.2 AT Command input doesn't work**653 +== 6.2 AT Command input doesn't work == 649 649 650 650 In the case if user can see the console output but can't type input to the device. Please check if you already include the **ENTER** while sending out the command. Some serial tool doesn't send **ENTER** while press the send key, user need to add ENTER in their string. 651 651 652 - **7. Order Info**657 += 7. Order Info = 653 653 654 654 Part Number**:** NSPH01 655 655 656 - **8. Packing Info**661 += 8. Packing Info = 657 657 658 658 **Package Includes**: 659 659 ... ... @@ -665,7 +665,7 @@ 665 665 * Size: 195 x 125 x 55 mm 666 666 * Weight: 420g 667 667 668 - **9. Support**673 += 9. Support = 669 669 670 670 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule. 671 671 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]