<
From version < 38.13 >
edited by Xiaoling
on 2023/04/04 09:49
To version < 25.1 >
edited by David Huang
on 2022/09/07 17:14
>
Change comment: There is no comment for this version

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Author
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1 -XWiki.Xiaoling
1 +XWiki.David
Content
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1 -(% style="text-align:center" %)
2 -[[image:image-20220907171221-1.jpeg]]
1 +[[image:image-20220907171221-1.jpeg]]​
3 3  
4 -​
5 5  
6 -{{toc/}}
7 7  
5 +**~1. Introduction**
8 8  
7 +**1.1 ​What is NLMS01 **Leaf Moisture Sensor
9 9  
10 -= 1.  Introduction =
9 +The Dragino NLMS01 is a **NB-IOT Leaf Moisture Sensor** for IoT of Agriculture. It is designed to measure the leaf moisture and temperature, so to send to the platform to analyze the leaf status such as : watering, moisturizing, dew, frozen. The probe is IP67 waterproof.
11 11  
11 +NLMS01 detects leaf's** moisture and temperature **use FDR method, it senses the dielectric constant cause by liquid over the leaf surface, and cover the value to leaf moisture. The probe is design in a leaf shape to best simulate the real leaf characterizes. The probe has as density as 15 leaf vein lines per centimeter which make it can senses small drop and more accuracy.
12 12  
13 -== 1.1 ​ What is NLMS01 Leaf Moisture Sensor ==
14 -
15 -
16 -(((
17 -The Dragino NLMS01 is a (% style="color:blue" %)**NB-IOT Leaf Moisture Sensor**(%%) for IoT of Agriculture. It is designed to measure the leaf moisture and temperature, so to send to the platform to analyze the leaf status such as : watering, moisturizing, dew, frozen. The probe is IP67 waterproof.
18 -
19 -NLMS01 detects leaf's(% style="color:blue" %)** moisture and temperature use FDR method**(%%), it senses the dielectric constant cause by liquid over the leaf surface, and cover the value to leaf moisture. The probe is design in a leaf shape to best simulate the real leaf characterizes. The probe has as density as 15 leaf vein lines per centimeter which make it can senses small drop and more accuracy.
20 -
21 21  NarrowBand-Internet of Things (NB-IoT) is a standards-based low power wide area (LPWA) technology developed to enable a wide range of new IoT devices and services. NB-IoT significantly improves the power consumption of user devices, system capacity and spectrum efficiency, especially in deep coverage.
14 +\\NLMS01 supports different uplink methods include **TCP,MQTT,UDP and CoAP  **for different application requirement.
15 +\\NLMS01 is powered by  **8500mAh Li-SOCI2 battery**, It is designed for long term use up to 5 years. (Actually Battery life depends on the use environment, update period & uplink method)
16 +\\To use NLMS01, user needs to check if there is NB-IoT coverage in local area and with the bands NLMS01 supports. If the local operate support it, user needs to get a **NB-IoT SIM card** from local operator and install NLMS01 to get NB-IoT network connection
22 22  
23 -NLMS01 supports different uplink methods include (% style="color:blue" %)**TCP,MQTT,UDP and CoAP  **(%%)for different application requirement.
24 -
25 -NLMS01 is powered by  (% style="color:blue" %)**8500mAh Li-SOCI2 battery**(%%), It is designed for long term use up to 5 years. (Actually Battery life depends on the use environment, update period & uplink method).
26 -
27 -To use NLMS01, user needs to check if there is NB-IoT coverage in local area and with the bands NLMS01 supports. If the local operate support it, user needs to get a (% style="color:blue" %)**NB-IoT SIM card**(%%) from local operator and install NLMS01 to get NB-IoT network connection.
28 -)))
29 -
30 -
31 31  ​[[image:image-20220907171221-2.png]]
32 32  
33 -
34 34  ​ [[image:image-20220907171221-3.png]]
35 35  
22 +**​1.2 Features**
36 36  
37 -== ​1.2  Features ==
38 -
39 -
40 40  * NB-IoT Bands: B1/B3/B8/B5/B20/B28 @H-FDD
41 41  * Monitor Leaf moisture
42 -* Monitor Leaf temperature
26 +
27 +* Monitor Leaf temperature
28 +
43 43  * Moisture and Temperature alarm function
44 44  * Monitor Battery Level
45 45  * Uplink on periodically
... ... @@ -51,36 +51,27 @@
51 51  * Micro SIM card slot for NB-IoT SIM
52 52  * 8500mAh Battery for long term use
53 53  
54 -(((
55 -
40 +**1.3  Specification**
56 56  
57 -
58 -)))
42 +**Common DC Characteristics:**
59 59  
60 -== 1.3  Specification ==
61 -
62 -
63 -(% style="color:#037691" %)**Common DC Characteristics:**
64 -
65 65  * Supply Voltage: 2.1v ~~ 3.6v
66 66  * Operating Temperature: -40 ~~ 85°C
67 67  
68 -(% style="color:#037691" %)**NB-IoT Spec:**
47 +**NB-IoT Spec:**
69 69  
70 -* B1 @H-FDD: 2100MHz
71 -* B3 @H-FDD: 1800MHz
72 -* B8 @H-FDD: 900MHz
73 -* B5 @H-FDD: 850MHz
74 -* B20 @H-FDD: 800MHz
75 -* B28 @H-FDD: 700MHz
49 +* - B1 @H-FDD: 2100MHz
50 +* - B3 @H-FDD: 1800MHz
51 +* - B8 @H-FDD: 900MHz
52 +* - B5 @H-FDD: 850MHz
53 +* - B20 @H-FDD: 800MHz
54 +* - B28 @H-FDD: 700MHz
76 76  
56 +**1.4 Probe Specification**
77 77  
78 78  
79 -== 1.4  Probe Specification ==
59 +**Leaf Moisture: percentage of water drop over total leaf surface**
80 80  
81 -
82 -(% style="color:#037691" %)**Leaf Moisture: percentage of water drop over total leaf surface**
83 -
84 84  * Range 0-100%
85 85  * Resolution: 0.1%
86 86  * Accuracy: ±3%(0-50%);±6%(>50%)
... ... @@ -87,7 +87,7 @@
87 87  * IP67 Protection
88 88  * Length: 3.5 meters
89 89  
90 -(% style="color:#037691" %)**Leaf Temperature:**
67 +**Leaf Temperature:**
91 91  
92 92  * Range -50℃~80℃
93 93  * Resolution: 0.1℃
... ... @@ -95,40 +95,30 @@
95 95  * IP67 Protection
96 96  * Length: 3.5 meters
97 97  
75 +**~ 1.5 ​Applications**
98 98  
99 -
100 -== 1.5 ​ Applications ==
101 -
102 -
103 103  * Smart Agriculture
104 104  
79 +**1.6 Pin mapping and power on**
105 105  
106 -
107 -== 1.6  Pin mapping and power on ==
108 -
109 -
110 110  ​[[image:image-20220907171221-4.png]]
111 111  
112 112  **~ **
113 113  
114 -= 2.  Use NLMS01 to communicate with IoT Server =
85 +**2.  Use NLMS01 to communicate with IoT Server**
115 115  
116 -== 2.1  How it works ==
87 +**2.1  How it works**
117 117  
118 -
119 119  The NLMS01 is equipped with a NB-IoT module, the pre-loaded firmware in NLMS01 will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module.  The NB-IoT network will forward this value to IoT server via the protocol defined by NLMS01.
120 120  
121 121  The diagram below shows the working flow in default firmware of NLMS01:
122 122  
123 -
124 124  [[image:image-20220907171221-5.png]]
125 125  
95 +**2.2 ​ Configure the NLMS01**
126 126  
127 -== 2.2 Configure the NLMS01 ==
97 +**2.2.1 Test Requirement**
128 128  
129 -=== 2.2.1 Test Requirement ===
130 -
131 -
132 132  To use NLMS01 in your city, make sure meet below requirements:
133 133  
134 134  * Your local operator has already distributed a NB-IoT Network there.
... ... @@ -135,109 +135,90 @@
135 135  * The local NB-IoT network used the band that NLMS01 supports.
136 136  * Your operator is able to distribute the data received in their NB-IoT network to your IoT server.
137 137  
138 -Below figure shows our testing structure. Here we have NB-IoT network coverage by China Mobile, the band they use is B8.  The NLMS01 will use(% style="color:#037691" %)** CoAP(120.24.4.116:5683) **(%%)or raw(% style="color:#037691" %)** UDP(120.24.4.116:5601)** or(%%) (% style="color:#037691" %)**MQTT(120.24.4.116:1883)**(%%)or (% style="color:#037691" %)**TCP(120.24.4.116:5600)**(%%)protocol to send data to the test server
105 +Below figure shows our testing structure. Here we have NB-IoT network coverage by China Mobile, the band they use is B8.  The NLMS01 will use CoAP(120.24.4.116:5683) or raw UDP(120.24.4.116:5601) or MQTT(120.24.4.116:1883)or TCP(120.24.4.116:5600)protocol to send data to the test server
139 139  
140 -
141 141  [[image:image-20220907171221-6.png]] ​
142 142  
109 +**2.2.2 Insert SIM card**
143 143  
144 -=== 2.2.2 Insert SIM card ===
145 -
146 -
147 147  Insert the NB-IoT Card get from your provider.
148 148  
149 149  User need to take out the NB-IoT module and insert the SIM card like below:
150 150  
151 -
152 152  [[image:image-20220907171221-7.png]] ​
153 153  
117 +**2.2.3 Connect USB – TTL to NLMS01 to configure it**
154 154  
155 -=== 2.2.3 Connect USB TTL to NLMS01 to configure it ===
119 +User need to configure NLMS01 via serial port to set the **Server Address** / **Uplink Topic** to define where and how-to uplink packets. NLMS01 support AT Commands, user can use a USB to TTL adapter to connect to NLMS01 and use AT Commands to configure it, as below.
156 156  
121 +**Connection:**
157 157  
158 -User need to configure NLMS01 via serial port to set the (% style="color:#037691" %)**Server Address** / **Uplink Topic** (%%)to define where and how-to uplink packets. NLMS01 support AT Commands, user can use a USB to TTL adapter to connect to NLMS01 and use AT Commands to configure it, as below.
123 + USB TTL GND <~-~-~-~-> GND
159 159  
125 + USB TTL TXD <~-~-~-~-> UART_RXD
160 160  
161 -(% style="color:blue" %)**Connection:**
127 + USB TTL RXD <~-~-~-~-> UART_TXD
162 162  
163 -**~ (% style="background-color:yellow" %)USB TTL GND <~-~-~-~-> GND(%%)**
164 -
165 -**~ (% style="background-color:yellow" %)USB TTL TXD  <~-~-~-~-> UART_RXD(%%)**
166 -
167 -**~ (% style="background-color:yellow" %)USB TTL RXD  <~-~-~-~-> UART_TXD(%%)**
168 -
169 -
170 170  In the PC, use below serial tool settings:
171 171  
172 -* Baud:  (% style="color:green" %)**9600**
173 -* Data bits:**  (% style="color:green" %)8(%%)**
174 -* Stop bits:  (% style="color:green" %)**1**
175 -* Parity:  (% style="color:green" %)**None**
176 -* Flow Control: (% style="color:green" %)**None**
131 +* Baud:  **9600**
132 +* Data bits:** 8**
133 +* Stop bits: **1**
134 +* Parity:  **None**
135 +* Flow Control: **None**
177 177  
178 -Make sure the switch is in FLASH position, then power on device by connecting the jumper on NLMS01. NLMS01 will output system info once power on as below, we can enter the (% style="color:green" %)**password: 12345678**(%%) to access AT Command input.
137 +Make sure the switch is in FLASH position, then power on device by connecting the jumper on NLMS01. NLMS01 will output system info once power on as below, we can enter the **password: 12345678** to access AT Command input.
179 179  
180 -​[[image:image-20220913090720-1.png]]
139 +​[[image:image-20220907171221-8.png]]
181 181  
141 +**Note: the valid AT Commands can be found at:  **[[**https:~~/~~/www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0**>>url:https://www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0]]
182 182  
183 -(% style="color:red" %)**Note: the valid AT Commands can be found at:  **(%%)[[**https:~~/~~/www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0**>>url:https://www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0]]
143 +**2.2.4 Use CoAP protocol to uplink data**
184 184  
145 +**Note: if you don't have CoAP server, you can refer this link to set up one: **[[**http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]]
185 185  
186 -=== 2.2.4 Use CoAP protocol to uplink data ===
147 +**Use below commands:**
187 187  
149 +* **AT+PRO=1**   ~/~/ Set to use CoAP protocol to uplink
150 +* **AT+SERVADDR=120.24.4.116,5683   ** ~/~/ to set CoAP server address and port
151 +* **AT+URI=5,11,"mqtt",11,"coap",12,"0",15,"c=text1",23,"0" ** ~/~/Set COAP resource path
188 188  
189 -(% style="color:red" %)**Note: if you don't have CoAP server, you can refer this link to set up one: **(%%)[[**http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]]
190 -
191 -
192 -(% style="color:blue" %)**Use below commands:**
193 -
194 -* (% style="color:#037691" %)**AT+PRO=1**          (%%) ~/~/  Set to use CoAP protocol to uplink
195 -* (% style="color:#037691" %)**AT+SERVADDR=120.24.4.116,5683   ** (%%) ~/~/  to set CoAP server address and port
196 -* (% style="color:#037691" %)**AT+URI=5,11,"mqtt",11,"coap",12,"0",15,"c=text1",23,"0" ** (%%) ~/~/  Set COAP resource path
197 -
198 198  For parameter description, please refer to AT command set
199 199  
200 200  [[image:image-20220907171221-9.png]]
201 201  
157 +After configure the server address and **reset the device** (via AT+ATZ ), NLMS01 will start to uplink sensor values to CoAP server.
202 202  
203 -After configure the server address and (% style="color:#037691" %)**reset the device**(%%) (via AT+ATZ ), NLMS01 will start to uplink sensor values to CoAP server.
204 -
205 205  [[image:image-20220907171221-10.png]] ​
206 206  
161 +**2.2.5 Use UDP protocol to uplink data(Default protocol)**
207 207  
208 -=== 2.2.5 Use UDP protocol to uplink data(Default protocol) ===
209 -
210 -
211 211  This feature is supported since firmware version v1.0.1
212 212  
213 -* (% style="color:#037691" %)**AT+PRO=2   ** (%%) ~/~/  Set to use UDP protocol to uplink
214 -* (% style="color:#037691" %)**AT+SERVADDR=120.24.4.116,5601     ** (%%) ~/~/  to set UDP server address and port
215 -* (% style="color:#037691" %)**AT+CFM=1       ** (%%) ~/~/  If the server does not respond, this command is unnecessary
165 +* **AT+PRO=2   ** ~/~/ Set to use UDP protocol to uplink
166 +* **AT+SERVADDR=120.24.4.116,5601   ** ~/~/ to set UDP server address and port
167 +* **AT+CFM=1       ** ~/~/If the server does not respond, this command is unnecessary
216 216  
217 217  ​ [[image:image-20220907171221-11.png]]
218 218  
219 -
220 220  [[image:image-20220907171221-12.png]]
221 221  
222 222  ​
223 223  
224 -=== 2.2.6 Use MQTT protocol to uplink data ===
175 +**2.2.6 Use MQTT protocol to uplink data**
225 225  
226 -
227 227  This feature is supported since firmware version v110
228 228  
229 -* (% style="color:#037691" %)**AT+PRO=3   ** (%%) ~/~/  Set to use MQTT protocol to uplink
230 -* (% style="color:#037691" %)**AT+SERVADDR=120.24.4.116,1883   ** (%%) ~/~/  Set MQTT server address and port
231 -* (% style="color:#037691" %)**AT+CLIENT=CLIENT       ** (%%) ~/~/  Set up the CLIENT of MQTT
232 -* (% style="color:#037691" %)**AT+UNAME=UNAME                        **(%%)** **~/~/  Set the username of MQTT
233 -* (% style="color:#037691" %)**AT+PWD=PWD                            **(%%)** **~/~/  Set the password of MQTT
234 -* (% style="color:#037691" %)**AT+PUBTOPIC=PUB                    ** (%%) ~/~/  Set the sending topic of MQTT
235 -* (% style="color:#037691" %)**AT+SUBTOPIC=SUB          ** (%%) ~/~/  Set the subscription topic of MQTT
179 +* **AT+PRO=3   ** ~/~/Set to use MQTT protocol to uplink
180 +* **AT+SERVADDR=120.24.4.116,1883   ** ~/~/Set MQTT server address and port
181 +* **AT+CLIENT=CLIENT       ** ~/~/Set up the CLIENT of MQTT
182 +* **AT+UNAME=UNAME                               **~/~/Set the username of MQTT
183 +* **AT+PWD=PWD                                        **~/~/Set the password of MQTT
184 +* **AT+PUBTOPIC=NSE01_PUB                    **~/~/Set the sending topic of MQTT
185 +* **AT+SUBTOPIC=NSE01_SUB          ** ~/~/Set the subscription topic of MQTT
236 236  
237 237  ​ [[image:image-20220907171221-13.png]]
238 238  
239 -
240 -
241 241  [[image:image-20220907171221-14.png]]
242 242  
243 243  ​
... ... @@ -244,110 +244,81 @@
244 244  
245 245  MQTT protocol has a much higher power consumption compare vs UDP / CoAP protocol. Please check the power analyze document and adjust the uplink period to a suitable interval.
246 246  
195 +**2.2.7 Use TCP protocol to uplink data**
247 247  
248 -=== 2.2.7 Use TCP protocol to uplink data ===
249 -
250 -
251 251  This feature is supported since firmware version v110
252 252  
253 -* (% style="color:#037691" %)**AT+PRO=4   ** (%%) ~/~/  Set to use TCP protocol to uplink
254 -* (% style="color:#037691" %)**AT+SERVADDR=120.24.4.116,5600   ** (%%) ~/~/  to set TCP server address and port
199 +* **AT+PRO=4   ** ~/~/ Set to use TCP protocol to uplink
200 +* **AT+SERVADDR=120.24.4.116,5600   ** ~/~/ to set TCP server address and port
255 255  
256 256  ​ [[image:image-20220907171221-15.png]]
257 257  
258 -
259 -
260 260  [[image:image-20220907171221-16.png]]
261 261  
262 262  ​
263 263  
208 +**2.2.8 Change Update Interval**
264 264  
265 -=== 2.2.8 Change Update Interval ===
266 -
267 -
268 268  User can use below command to change the **uplink interval**.
269 269  
270 -* (% style="color:#037691" %)**AT+TDC=7200      ** (%%) ~/~/ Set Update Interval to 7200s (2 hour)
212 +* **AT+TDC=600      ** ~/~/ Set Update Interval to 600s
271 271  
272 -(% style="color:red" %)**NOTE: By default, the device will send an uplink message every 2 hour. Each Uplink Include 8 set of records in this 2 hour (15 minute interval / record).**
214 +**NOTE:**
273 273  
216 +**~1. By default, the device will send an uplink message every 2 hour.**
274 274  
275 -== 2.3  Uplink Payload ==
218 +**2.3  Uplink Payload**
276 276  
277 -
278 278  In this mode, uplink payload includes 87 bytes in total by default.
279 279  
280 280  Each time the device uploads a data package, 8 sets of recorded data will be attached. Up to 32 sets of recorded data can be uploaded.
281 281  
224 +|**Size(bytes)**|**8**|**2**|**2**|**1**|**1**|1|2|2|2|4   
225 +|**Value**|Device ID|Ver|BAT|Signal Strength|MOD|Interrupt|Leaf moisture|Leaf Temperature|Soil PH|Time stamp  .....
282 282  
283 -(% border="1" style="background-color:#ffffcc; color:green; width:520px" %)
284 -|=(% scope="row" style="width: 50px;" %)**Size(bytes)**|(% style="width:40px" %)**8**|(% style="width:20px" %)**2**|(% style="width:20px" %)**2**|(% style="width:60px" %)**1**|(% style="width:20px" %)**1**|(% style="width:40px" %)**1**|(% style="width:40px" %)**2**|(% style="width:50px" %)**2**|(% style="width:50px" %)**4**|(% style="width:50px" %)**2**|(% style="width:40px" %)**2**|(% style="width:40px" %)**4**
285 -|=(% style="width: 96px;" %)**Value**|(% style="width:82px" %)Device ID|(% style="width:42px" %)Ver|(% style="width:48px" %)BAT|(% style="width:124px" %)Signal Strength|(% style="width:58px" %)MOD|(% style="width:82px" %)Interrupt|(% style="width:113px" %)Leaf moisture|(% style="width:134px" %)Leaf Temperature|(% style="width:100px" %)Time stamp|(% style="width:137px" %)Leaf Temperature|(% style="width:110px" %)Leaf moisture|(% style="width:122px" %)Time stamp  .....
286 -
287 287  If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NLMS01 uplink data.
288 288  
289 -
290 290  [[image:image-20220907171221-17.png]]
291 291  
292 -
293 293  The payload is ASCII string, representative same HEX:
294 294  
295 -**0x (% style="color:red" %)__f868411056754138__  (% style="color:blue" %)__0064 __ (% style="color:green" %)__0c78__  (% style="color:#00b0f0" %)__17__  (% style="color:#7030a0" %)__01__  (% style="color:#d60093" %)__00__  (% style="color:#a14d07" %)__0225 __ (% style="color:#0020b0" %) __010b__  (% style="color:#420042" %)__6315537b__  (% style="color:#663300" %)//__010b0226631550fb__  __010e022663154d77  01110225631549f1  011502246315466b  01190223631542e5  011d022163153f62  011e022163153bde 011e022163153859__//(%%)**
233 +0xf86841105675413800640c781701000225010b6315537b010b0226631550fb010e022663154d7701110225631549f1011502246315466b01190223631542e5011d022163153f62011e022163153bde011e022163153859 where:
296 296  
297 -where:
235 +* Device ID: 0xf868411056754138 = f868411056754138
236 +* Version: 0x0064=100=1.0.0
298 298  
299 -* (% style="color:#037691" %)**Device ID:**(%%) 0xf868411056754138 = f868411056754138
238 +* BAT: 0x0c78 = 3192 mV = 3.192V
239 +* Singal: 0x17 = 23
240 +* Mod: 0x01 = 1
241 +* Interrupt: 0x00= 0
242 +* Leaf moisture: 0x0225= 549 = 54.9%
243 +* Leaf Temperature:0x010B =267=26.7 °C
244 +* Time stamp : 0x6315537b =1662342011
245 +* Leaf Temperature, Leaf moisture,Time stamp : 010b0226631550fb
246 +* 8 sets of recorded data: Leaf Temperature, Leaf moisture,Time stamp : 010e022663154d77,.......
300 300  
301 -* (% style="color:#037691" %)**Version:**(%%) 0x0064=100=1.0.0
248 +**2.4  Payload Explanation and Sensor Interface**
302 302  
303 -* (% style="color:#037691" %)**BAT:**       (%%)0x0c78 = 3192 mV = 3.192V
250 +**2.4.1  Device ID**
304 304  
305 -* (% style="color:#037691" %)**Singal:**(%%)  0x17 = 23
306 -
307 -* (% style="color:#037691" %)**Mod:**(%%)  0x01 = 1
308 -
309 -* (% style="color:#037691" %)**Interrupt:**(%%) 0x00= 0
310 -
311 -* (% style="color:#037691" %)**Leaf moisture:**(%%) 0x0225= 549 = 54.9%
312 -
313 -* (% style="color:#037691" %)**Leaf Temperature: **(%%)0x010B =267=26.7 °C
314 -
315 -* (% style="color:#037691" %)**Time stamp :**   (%%)0x6315537b =1662342011 ([[Unix Epoch Time>>https://www.epochconverter.com/]])
316 -
317 -* (% style="color:#037691" %)**Leaf Temperature, Leaf moisture,Time stamp :  **(%%)010b0226631550fb
318 -
319 -* (% style="color:#037691" %)**8 sets of recorded data: **(%%)Leaf Temperature, Leaf moisture,Time stamp : 010e022663154d77,.......
320 -
321 -
322 -
323 -== 2.4  Payload Explanation and Sensor Interface ==
324 -
325 -=== 2.4.1  Device ID ===
326 -
327 -
328 328  By default, the Device ID equal to the last 15 bits of IMEI.
329 329  
330 -User can use (% style="color:#037691" %)**AT+DEUI**(%%) to set Device ID
254 +User can use **AT+DEUI** to set Device ID
331 331  
256 +**Example:**
332 332  
333 -(% style="color:blue" %)**Example**:
334 -
335 335  AT+DEUI=868411056754138
336 336  
337 337  The Device ID is stored in a none-erase area, Upgrade the firmware or run AT+FDR won't erase Device ID.
338 338  
262 +**2.4.2  Version Info**
339 339  
340 -=== 2.4.2  Version Info ===
341 -
342 -
343 343  Specify the software version: 0x64=100, means firmware version 1.00.
344 344  
345 345  For example: 0x00 64 : this device is NLMS01 with firmware version 1.0.0.
346 346  
268 +**2.4.3  Battery Info**
347 347  
348 -=== 2.4.3  Battery Info ===
349 -
350 -
351 351  Check the battery voltage for NLMS01.
352 352  
353 353  Ex1: 0x0B45 = 2885mV
... ... @@ -354,15 +354,12 @@
354 354  
355 355  Ex2: 0x0B49 = 2889mV
356 356  
276 +**2.4.4  Signal Strength**
357 357  
358 -=== 2.4.4  Signal Strength ===
359 -
360 -
361 361  NB-IoT Network signal Strength.
362 362  
280 +**Ex1: 0x1d = 29**
363 363  
364 -(% style="color:blue" %)**Ex1: 0x1d = 29**
365 -
366 366  **0**  -113dBm or less
367 367  
368 368  **1**  -111dBm
... ... @@ -373,45 +373,37 @@
373 373  
374 374  **99**    Not known or not detectable
375 375  
292 +**2.4.5  Leaf** moisture
376 376  
377 -=== 2.4.5  Leaf moisture ===
294 +Get the moisture of the **Leaf**. The value range of the register is 300-1000(Decimal), divide this value by 100 to get the percentage of moisture in the **Leaf**.
378 378  
296 +For example, if the data you get from the register is **__0x05 0xDC__**, the moisture content in the **Leaf** is
379 379  
380 -Get the moisture of the (% style="color:#037691" %)**Leaf**(%%). The value range of the register is 300-1000(Decimal), divide this value by 100 to get the percentage of moisture in the Leaf.
298 +**0229(H) = 549(D) /100 = 54.9.**
381 381  
382 -For example, if the data you get from the register is (% style="color:#037691" %)**__0x05 0xDC__**(%%), the moisture content in the (% style="color:#037691" %)**Leaf**(%%) is
300 +**2.4.6  Leaf Temperature**
383 383  
384 -(% style="color:blue" %)**0229(H) = 549(D) /100 = 54.9.**
302 +Get the temperature in the **Leaf**. The value range of the register is -4000 - +800(Decimal), divide this value by 100 to get the temperature in the **Leaf**. For example, if the data you get from the register is **__0x09 0xEC__**, the temperature content in the **Leaf **is
385 385  
304 +**Example**:
386 386  
387 -=== 2.4.6  Leaf Temperature ===
306 +If payload is 0105H: ((0x0105 & 0x8000)>>15 === 0),temp = 0105(H)/10 = 26.1 °C
388 388  
308 +If payload is FF7EH: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/10 = -12.9 °C
389 389  
390 -Get the temperature in the Leaf. The value range of the register is -4000 - +800(Decimal), divide this value by 100 to get the temperature in the Leaf. For example, if the data you get from the register is (% style="color:#037691" %)**__0x09 0xEC__**(%%), the temperature content in the (% style="color:#037691" %)**Leaf **(%%)is
310 +**2.4.7  Timestamp**
391 391  
392 -(% style="color:blue" %)**Example**:
393 -
394 -If payload is **0105H**: ((0x0105 & 0x8000)>>15 === 0),temp = 0105(H)/10 = 26.1 °C
395 -
396 -If payload is **FF7EH**: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/10 = -12.9 °C
397 -
398 -
399 -=== 2.4.7  Timestamp ===
400 -
401 -
402 402  Time stamp : 0x6315537b =1662342011
403 403  
404 404  Convert Unix timestamp to time 2022-9-5 9:40:11.
405 405  
316 +**2.4.8  Digital Interrupt**
406 406  
407 -=== 2.4.8  Digital Interrupt ===
318 +Digital Interrupt refers to pin **GPIO_EXTI**, and there are different trigger methods. When there is a trigger, the NLMS01 will send a packet to the server.
408 408  
409 -
410 -Digital Interrupt refers to pin (% style="color:#037691" %)**GPIO_EXTI**(%%), and there are different trigger methods. When there is a trigger, the NLMS01 will send a packet to the server.
411 -
412 412  The command is:
413 413  
414 -(% style="color:blue" %)**AT+INTMOD=3 ** (%%) ~/~/  (more info about INMOD please refer [[**AT Command Manual**>>url:https://www.dragino.com/downloads/downloads/NB-IoT/NBSN95/DRAGINO_NBSN95-NB_AT%20Commands_v1.1.0.pdf]])**.**
322 +**AT+INTMOD=3 ** ~/~/(more info about INMOD please refer [[**AT Command Manual**>>url:https://www.dragino.com/downloads/downloads/NB-IoT/NBSN95/DRAGINO_NBSN95-NB_AT%20Commands_v1.1.0.pdf]])**.**
415 415  
416 416  The lower four bits of this data field shows if this packet is generated by interrupt or not. Click here for the hardware and software set up.
417 417  
... ... @@ -421,32 +421,27 @@
421 421  
422 422  0x(01): Interrupt Uplink Packet.
423 423  
332 +**2.4.9  ​+5V Output**
424 424  
425 -=== 2.4.9  ​+5V Output ===
426 -
427 -
428 428  NLMS01 will enable +5V output before all sampling and disable the +5v after all sampling. 
429 429  
430 430  The 5V output time can be controlled by AT Command.
431 431  
432 -(% style="color:blue" %)**AT+5VT=1000**
338 +**AT+5VT=1000**
433 433  
434 434  Means set 5V valid time to have 1000ms. So the real 5V output will actually have 1000ms + sampling time for other sensors.** **
435 435  
436 436  
437 -== 2.5  Downlink Payload ==
343 +**2.5  Downlink Payload**
438 438  
439 -
440 440  By default, NLMS01 prints the downlink payload to console port.
441 441  
442 442  [[image:image-20220907171221-18.png]] ​
443 443  
349 +**Examples:**
444 444  
445 -(% style="color:blue" %)**Examples:**
351 +* **Set TDC**
446 446  
447 -
448 -* (% style="color:#037691" %)**Set TDC**
449 -
450 450  If the payload=0100003C, it means set the END Node's TDC to 0x00003C=60(S), while type code is 01.
451 451  
452 452  Payload:    01 00 00 1E    TDC=30S
... ... @@ -453,22 +453,16 @@
453 453  
454 454  Payload:    01 00 00 3C    TDC=60S
455 455  
359 +* **Reset**
456 456  
457 -
458 -* (% style="color:#037691" %)**Reset**
459 -
460 460  If payload = 0x04FF, it will reset the NLMS01
461 461  
363 +* **INTMOD**
462 462  
463 -
464 -* (% style="color:#037691" %)**INTMOD**
465 -
466 466  Downlink Payload: 06000003, Set AT+INTMOD=3
467 467  
367 +**2.6  ​LED Indicator**
468 468  
469 -== 2.6  ​LED Indicator ==
470 -
471 -
472 472  The NLMS01 has an internal LED which is to show the status of different state.
473 473  
474 474  * When power on, NLMS01 will detect if sensor probe is connected, if probe detected, LED will blink four times. (no blinks in this step is no probe)
... ... @@ -476,24 +476,18 @@
476 476  * After NLMS01 join NB-IoT network. The LED will be ON for 3 seconds.
477 477  * For each uplink probe, LED will be on for 500ms.
478 478  
376 +**2.7 Installation**
479 479  
480 -
481 -== 2.7  Installation ==
482 -
483 -
484 484  NLMS01 probe has two sides. The side without words are the sense side. Please be ware when install the sensor.
485 485  
486 -
487 487  [[image:image-20220907171221-19.png]]
488 488  
382 +**2.8 Moisture and Temperature alarm function**
489 489  
490 -== 2.8  Moisture and Temperature alarm function ==
384 + AT Command:
491 491  
386 +AT+ HUMALARM =min,max
492 492  
493 -(% style="color:blue" %)**➢ AT Command:**
494 -
495 -(% style="color:#037691" %)**AT+ HUMALARM =min,max**
496 -
497 497  ² When min=0, and max≠0, Alarm higher than max
498 498  
499 499  ² When min≠0, and max=0, Alarm lower than min
... ... @@ -500,9 +500,8 @@
500 500  
501 501  ² When min≠0 and max≠0, Alarm higher than max or lower than min
502 502  
394 +Example:
503 503  
504 -(% style="color:blue" %)**Example:**
505 -
506 506  AT+ HUMALARM =50,60 ~/~/ Alarm when moisture lower than 50.
507 507  
508 508  AT+ TEMPALARM=min,max
... ... @@ -513,193 +513,197 @@
513 513  
514 514  ² When min≠0 and max≠0, Alarm higher than max or lower than min
515 515  
406 +Example:
516 516  
517 -(% style="color:blue" %)**Example:**
518 -
519 519  AT+ TEMPALARM=20,30 ~/~/ Alarm when temperature lower than 20.
520 520  
521 521  
522 -== 2.9  Set the number of data to be uploaded and the recording time ==
411 +**2.9 Set the number of data to be uploaded and the recording time**
523 523  
413 +➢ AT Command:
524 524  
525 -(% style="color:blue" %)**➢ AT Command:**
415 +AT+TR=900  ~/~/The unit is seconds, and the default is to record data once every 900 seconds.( The minimum can be set to 180 seconds)
526 526  
527 -* (% style="color:#037691" %)**AT+TR=900**   (%%) ~/~/  The unit is seconds, and the default is to record data once every 900 seconds.( The minimum can be set to 180 seconds)
528 -* (% style="color:#037691" %)**AT+NOUD=8**  (%%)~/~/  The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded.
529 529  
530 - The diagram below explains the relationship between TR, NOUD, and TDC more clearly**:**
418 +AT+NOUD=8  ~/~/The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded.
531 531  
532 -[[image:image-20221009001002-1.png||height="706" width="982"]]
420 +**2.10 Read or Clear cached data**
533 533  
422 +➢ AT Command:
534 534  
535 -== 2.10  Read or Clear cached data ==
424 +AT+CDP    ~/~/ Read cached data
536 536  
426 +[[image:image-20220907171221-20.png]]
537 537  
538 -(% style="color:blue" %)**➢ AT Command:**
539 539  
540 -* (% style="color:#037691" %)**AT+CDP**      (%%) ~/~/  Read cached data
541 -* (% style="color:#037691" %)**AT+CDP=0  ** (%%) ~/~/  Clear cached data
429 +AT+CDP=0    ~/~/ Clear cached data
542 542  
543 -[[image:image-20220907171221-20.png]]
544 544  
432 +**2.8  ​Firmware Change Log**
545 545  
546 -== 2.11  Firmware Change Log ==
434 +Download URL & Firmware Change log: [[https:~~/~~/www.dropbox.com/sh/1zmcakvbkf24f8x/AACmq2dZ3iRB9F1nVWeEB9Moa?dl=0>>url:https://www.dropbox.com/sh/1zmcakvbkf24f8x/AACmq2dZ3iRB9F1nVWeEB9Moa?dl=0]]
547 547  
436 +Upgrade Instruction: [[Upgrade Firmware>>path:#H5.1200BHowtoUpgradeFirmware]]
548 548  
549 -Download URL & Firmware Change log: [[https:~~/~~/www.dropbox.com/sh/qdc3js2iu1vlipx/AACMHI3CvVb8g7YQMrIHY673a?dl=0>>https://www.dropbox.com/sh/qdc3js2iu1vlipx/AACMHI3CvVb8g7YQMrIHY673a?dl=0]]
438 +**2.9  ​Battery Analysis**
550 550  
551 -Upgrade Instruction: [[Upgrade Firmware>>||anchor="H5.1200BHowtoUpgradeFirmware"]]
440 +**2.9.1  ​Battery Type**
552 552  
442 +The NLMS01 battery is a combination of an 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is none-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
553 553  
554 -== 2.12 Battery & Power Consumption ==
444 +The battery is designed to last for several years depends on the actually use environment and update interval. 
555 555  
446 +The battery related documents as below:
556 556  
557 -NLMS01 uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
448 +* [[Battery Dimension>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
449 +* [[Lithium-Thionyl Chloride Battery datasheet>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
450 +* [[Lithium-ion Battery-Capacitor datasheet>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
558 558  
559 -[[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
452 +[[image:image-20220907171221-21.png]]
560 560  
454 +**2.9.2  Power consumption Analyze**
561 561  
562 -= 3. Access NB-IoT Module =
456 +Dragino battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
563 563  
458 +Instruction to use as below:
564 564  
565 -Users can directly access the AT command set of the NB-IoT module.
460 +**Step 1:  **Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
566 566  
567 -The AT Command set can refer the BC35-G NB-IoT Module AT Command: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/]] 
462 +**Step 2: ** Open it and choose
568 568  
464 +* Product Model
465 +* Uplink Interval
466 +* Working Mode
569 569  
570 -[[image:image-20220907171221-23.png]]
468 +And the Life expectation in difference case will be shown on the right.
571 571  
470 +[[image:image-20220907171221-22.jpeg]] ​
572 572  
573 -= 4Using the AT Commands =
472 +**2.9.3  ​Battery Note**
574 574  
575 -== 4.1  Access AT Commands ==
474 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
576 576  
476 +**2.9.4  Replace the battery**
577 577  
578 -See this link for detail:  [[https:~~/~~/www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0>>url:https://www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0]]
478 +The default battery pack of NLMS01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes).
579 579  
580 -AT+<CMD>?  :  Help on <CMD>
480 +**3. Access NB-IoT Module**
581 581  
582 -AT+<CMD>  Run <CMD>
482 +Users can directly access the AT command set of the NB-IoT module.
583 583  
584 -AT+<CMD>=<value> Set the value
484 +The AT Command set can refer the BC35-G NB-IoT Module AT Command[[https:~~/~~/www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/]] 
585 585  
586 -AT+<CMD>=?  :  Get the value
486 +[[image:image-20220907171221-23.png]] ​
587 587  
488 +**4.  Using the AT Commands**
588 588  
589 -(% style="color:#037691" %)**General Commands**      
490 +**4.1  Access AT Commands**
590 590  
591 -AT  Attention       
492 +See this link for detail [[https:~~/~~/www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0>>url:https://www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0]]
592 592  
593 -AT?  Short Help     
494 +AT+<CMD> : Help on <CMD>
594 594  
595 -ATZ  MCU Reset    
496 +AT+<CMD>         : Run <CMD>
596 596  
597 -AT+TDC  Application Data Transmission Interval
498 +AT+<CMD>=<value> : Set the value
598 598  
599 -AT+CFG  :  Print all configurations
500 +AT+<CMD>=?  : Get the value
600 600  
601 -AT+CFGMOD  :  Working mode selection
502 +**General Commands**      
602 602  
603 -AT+INTMOD  Set the trigger interrupt mode
504 +AT  : Attention       
604 604  
605 -AT+5VT  Set extend the time of 5V power  
506 +AT?  : Short Help     
606 606  
607 -AT+PRO :  Choose agreement
508 +ATZ  : MCU Reset    
608 608  
609 -AT+RXDL:  Extend the sending and receiving time
510 +AT+TDC  : Application Data Transmission Interval
610 610  
611 -AT+SERVADDR :  Server Address
512 +AT+CFG  : Print all configurations
612 612  
613 -AT+APN :  Get or set the APN
514 +AT+CFGMOD           : Working mode selection
614 614  
615 -AT+FBAND :  Get or Set whether to automatically modify the frequency band
516 +AT+INTMOD            : Set the trigger interrupt mode
616 616  
617 -AT+DNSCFG : Get or Set DNS Server
518 +AT+5VT  : Set extend the time of 5V power  
618 618  
619 -AT+GETSENSORVALUE   : Returns the current sensor measurement
520 +AT+PRO  : Choose agreement
620 620  
621 -AT+TR :  Get or Set record time"
522 +AT+RXDL  : Extend the sending and receiving time
622 622  
623 -AT+NOUD :  Get or Set the number of data to be uploaded
524 +AT+SERVADDR  : Server Address
624 624  
625 -AT+CDP :  Read or Clear cached data
526 +AT+TR      : Get or Set record time"
626 626  
627 -AT+TEMPALARM :  Get or Set alarm of temp
628 628  
629 -AT+HUMALARM :  Get or Set alarm of humidity
529 +AT+NOUD      : Get or Set the number of data to be uploaded
630 630  
631 631  
632 -(% style="color:#037691" %)**COAP Management**      
532 +AT+CDP     : Read or Clear cached data
633 633  
634 -AT+URI :  Resource parameters
635 635  
535 +AT+TEMPALARM      : Get or Set alarm of temp
636 636  
637 -(% style="color:#037691" %)**UDP Management**
537 +AT+HUMALARM     : Get or Set alarm of PH
638 638  
639 -AT+CFM :  Upload confirmation mode (only valid for UDP)
640 640  
540 +**COAP Management**      
641 641  
642 -(% style="color:#037691" %)**MQTT Management**
542 +AT+URI            : Resource parameters
643 643  
644 -AT+CLIENT  :  Get or Set MQTT client
544 +**UDP Management**
645 645  
646 -AT+UNAME  : Get or Set MQTT Username
546 +AT+CF         : Upload confirmation mode (only valid for UDP)
647 647  
648 -AT+PWD  :  Get or Set MQTT password
548 +**MQTT Management**
649 649  
650 -AT+PUBTOPIC  :  Get or Set MQTT publish topic
550 +AT+CLIENT               : Get or Set MQTT client
651 651  
652 -AT+SUBTOPIC :  Get or Set MQTT subscription topic
552 +AT+UNAME  : Get or Set MQTT Username
653 653  
554 +AT+PWD                  : Get or Set MQTT password
654 654  
655 -(% style="color:#037691" %)**Information**          
556 +AT+PUBTOPIC  : Get or Set MQTT publish topic
656 656  
657 -AT+FDR :  Factory Data Reset
558 +AT+SUBTOPIC  : Get or Set MQTT subscription topic
658 658  
659 -AT+PWORD :  Serial Access Password
560 +**Information**          
660 660  
562 +AT+FDR  : Factory Data Reset
661 661  
662 -= ​5.  FAQ =
564 +AT+PWORD  : Serial Access Password
663 663  
664 -== 5.1 ​ How to Upgrade Firmware ==
566 +**​5.  FAQ**
665 665  
568 +**5.1 ​ How to Upgrade Firmware**
666 666  
667 667  User can upgrade the firmware for 1) bug fix, 2) new feature release.
668 668  
669 669  Please see this link for how to upgrade:  [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H2.HardwareUpgradeMethodSupportList>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H2.HardwareUpgradeMethodSupportList]]
670 670  
574 +**Notice, **NLMS01 **and **NLMS01 **share the same mother board. They use the same connection and method to update.**
671 671  
672 -(% style="color:red" %)**Notice, NLMS01 and LLMS01 share the same mother board. They use the same connection and method to update.**
576 +**6.  Trouble Shooting**
673 673  
578 +**6.1  ​Connection problem when uploading firmware**
674 674  
675 -= 6.  Trouble Shooting =
676 -
677 -== 6.1  ​Connection problem when uploading firmware ==
678 -
679 -
680 680  **Please see: **[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting]]
681 681  
582 +**6.2  AT Command input doesn't work**
682 682  
683 -== 6. AT Command input doesn't work ==
584 +In the case if user can see the console output but can't type input to the device. Please check if you already include the **ENTER** while sending out the command. Some serial tool doesn't send **ENTER** while press the send key, user need to add ENTER in their string.
684 684  
586 +**7. ​ Order Info**
685 685  
686 -In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
687 -
688 -
689 -= 7. ​ Order Info =
690 -
691 -
692 692  Part Number**:** NLMS01
693 693  
590 +**8.  Packing Info**
694 694  
695 -= 8.  Packing Info =
592 +**Package Includes**:
696 696  
697 -
698 -(% style="color:#037691" %)**Package Includes:**
699 -
700 700  * NLMS01 NB-IoT Leaf Moisture Sensor x 1
701 701  
702 -(% style="color:#037691" %)**Dimension and weight**:
596 +**Dimension and weight**:
703 703  
704 704  * Device Size: cm
705 705  * Device Weight: g
... ... @@ -707,11 +707,11 @@
707 707  * Weight / pcs : g
708 708  
709 709  
604 +**9.  Support**
710 710  
711 -= 9.  Support =
712 -
713 -
714 714  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
715 715  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
716 716  
717 717  ​
610 +
611 +
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