<
From version < 33.1 >
edited by Xiaoling
on 2022/09/13 09:07
To version < 25.1 >
edited by David Huang
on 2022/09/07 17:14
>
Change comment: There is no comment for this version

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Author
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1 -XWiki.Xiaoling
1 +XWiki.David
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1 -(% style="text-align:center" %)
2 -[[image:image-20220907171221-1.jpeg]]
1 +[[image:image-20220907171221-1.jpeg]]​
3 3  
4 -​
5 5  
6 -{{toc/}}
7 7  
5 +**~1. Introduction**
8 8  
7 +**1.1 ​What is NLMS01 **Leaf Moisture Sensor
9 9  
10 -= 1.  Introduction =
9 +The Dragino NLMS01 is a **NB-IOT Leaf Moisture Sensor** for IoT of Agriculture. It is designed to measure the leaf moisture and temperature, so to send to the platform to analyze the leaf status such as : watering, moisturizing, dew, frozen. The probe is IP67 waterproof.
11 11  
11 +NLMS01 detects leaf's** moisture and temperature **use FDR method, it senses the dielectric constant cause by liquid over the leaf surface, and cover the value to leaf moisture. The probe is design in a leaf shape to best simulate the real leaf characterizes. The probe has as density as 15 leaf vein lines per centimeter which make it can senses small drop and more accuracy.
12 12  
13 -== 1.1 ​ What is NLMS01 Leaf Moisture Sensor ==
14 -
15 -
16 -The Dragino NLMS01 is a (% style="color:blue" %)**NB-IOT Leaf Moisture Sensor**(%%) for IoT of Agriculture. It is designed to measure the leaf moisture and temperature, so to send to the platform to analyze the leaf status such as : watering, moisturizing, dew, frozen. The probe is IP67 waterproof.
17 -
18 -NLMS01 detects leaf's(% style="color:blue" %)** moisture and temperature use FDR method**(%%), it senses the dielectric constant cause by liquid over the leaf surface, and cover the value to leaf moisture. The probe is design in a leaf shape to best simulate the real leaf characterizes. The probe has as density as 15 leaf vein lines per centimeter which make it can senses small drop and more accuracy.
19 -
20 20  NarrowBand-Internet of Things (NB-IoT) is a standards-based low power wide area (LPWA) technology developed to enable a wide range of new IoT devices and services. NB-IoT significantly improves the power consumption of user devices, system capacity and spectrum efficiency, especially in deep coverage.
21 -\\NLMS01 supports different uplink methods include (% style="color:blue" %)**TCP,MQTT,UDP and CoAP  **(%%)for different application requirement.
22 -\\NLMS01 is powered by  (% style="color:blue" %)**8500mAh Li-SOCI2 battery**(%%), It is designed for long term use up to 5 years. (Actually Battery life depends on the use environment, update period & uplink method).
23 -\\To use NLMS01, user needs to check if there is NB-IoT coverage in local area and with the bands NLMS01 supports. If the local operate support it, user needs to get a (% style="color:blue" %)**NB-IoT SIM card**(%%) from local operator and install NLMS01 to get NB-IoT network connection.
14 +\\NLMS01 supports different uplink methods include **TCP,MQTT,UDP and CoAP  **for different application requirement.
15 +\\NLMS01 is powered by  **8500mAh Li-SOCI2 battery**, It is designed for long term use up to 5 years. (Actually Battery life depends on the use environment, update period & uplink method)
16 +\\To use NLMS01, user needs to check if there is NB-IoT coverage in local area and with the bands NLMS01 supports. If the local operate support it, user needs to get a **NB-IoT SIM card** from local operator and install NLMS01 to get NB-IoT network connection
24 24  
25 -
26 26  ​[[image:image-20220907171221-2.png]]
27 27  
28 -
29 29  ​ [[image:image-20220907171221-3.png]]
30 30  
22 +**​1.2 Features**
31 31  
32 -
33 -== ​1.2  Features ==
34 -
35 -
36 36  * NB-IoT Bands: B1/B3/B8/B5/B20/B28 @H-FDD
37 37  * Monitor Leaf moisture
38 -* Monitor Leaf temperature
26 +
27 +* Monitor Leaf temperature
28 +
39 39  * Moisture and Temperature alarm function
40 40  * Monitor Battery Level
41 41  * Uplink on periodically
... ... @@ -47,24 +47,15 @@
47 47  * Micro SIM card slot for NB-IoT SIM
48 48  * 8500mAh Battery for long term use
49 49  
50 -(((
51 -
40 +**1.3  Specification**
52 52  
42 +**Common DC Characteristics:**
53 53  
54 -
55 -)))
56 -
57 -== 1.3  Specification ==
58 -
59 -
60 -(% style="color:#037691" %)**Common DC Characteristics:**
61 -
62 62  * Supply Voltage: 2.1v ~~ 3.6v
63 63  * Operating Temperature: -40 ~~ 85°C
64 64  
47 +**NB-IoT Spec:**
65 65  
66 -(% style="color:#037691" %)**NB-IoT Spec:**
67 -
68 68  * - B1 @H-FDD: 2100MHz
69 69  * - B3 @H-FDD: 1800MHz
70 70  * - B8 @H-FDD: 900MHz
... ... @@ -72,11 +72,9 @@
72 72  * - B20 @H-FDD: 800MHz
73 73  * - B28 @H-FDD: 700MHz
74 74  
56 +**1.4 Probe Specification**
75 75  
76 76  
77 -== 1.4 Probe Specification ==
78 -
79 -
80 80  **Leaf Moisture: percentage of water drop over total leaf surface**
81 81  
82 82  * Range 0-100%
... ... @@ -93,19 +93,19 @@
93 93  * IP67 Protection
94 94  * Length: 3.5 meters
95 95  
96 -== 1.5 ​Applications ==
75 +**~ 1.5 ​Applications**
97 97  
98 98  * Smart Agriculture
99 99  
100 -== 1.6 Pin mapping and power on ==
79 +**1.6 Pin mapping and power on**
101 101  
102 102  ​[[image:image-20220907171221-4.png]]
103 103  
104 104  **~ **
105 105  
106 -= 2.  Use NLMS01 to communicate with IoT Server =
85 +**2.  Use NLMS01 to communicate with IoT Server**
107 107  
108 -== 2.1  How it works ==
87 +**2.1  How it works**
109 109  
110 110  The NLMS01 is equipped with a NB-IoT module, the pre-loaded firmware in NLMS01 will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module.  The NB-IoT network will forward this value to IoT server via the protocol defined by NLMS01.
111 111  
... ... @@ -113,9 +113,9 @@
113 113  
114 114  [[image:image-20220907171221-5.png]]
115 115  
116 -== 2.2 ​ Configure the NLMS01 ==
95 +**2.2 ​ Configure the NLMS01**
117 117  
118 -=== 2.2.1 Test Requirement ===
97 +**2.2.1 Test Requirement**
119 119  
120 120  To use NLMS01 in your city, make sure meet below requirements:
121 121  
... ... @@ -127,7 +127,7 @@
127 127  
128 128  [[image:image-20220907171221-6.png]] ​
129 129  
130 -=== 2.2.2 Insert SIM card ===
109 +**2.2.2 Insert SIM card**
131 131  
132 132  Insert the NB-IoT Card get from your provider.
133 133  
... ... @@ -135,7 +135,7 @@
135 135  
136 136  [[image:image-20220907171221-7.png]] ​
137 137  
138 -=== 2.2.3 Connect USB – TTL to NLMS01 to configure it ===
117 +**2.2.3 Connect USB – TTL to NLMS01 to configure it**
139 139  
140 140  User need to configure NLMS01 via serial port to set the **Server Address** / **Uplink Topic** to define where and how-to uplink packets. NLMS01 support AT Commands, user can use a USB to TTL adapter to connect to NLMS01 and use AT Commands to configure it, as below.
141 141  
... ... @@ -161,7 +161,7 @@
161 161  
162 162  **Note: the valid AT Commands can be found at:  **[[**https:~~/~~/www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0**>>url:https://www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0]]
163 163  
164 -=== 2.2.4 Use CoAP protocol to uplink data ===
143 +**2.2.4 Use CoAP protocol to uplink data**
165 165  
166 166  **Note: if you don't have CoAP server, you can refer this link to set up one: **[[**http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]]
167 167  
... ... @@ -179,7 +179,7 @@
179 179  
180 180  [[image:image-20220907171221-10.png]] ​
181 181  
182 -=== 2.2.5 Use UDP protocol to uplink data(Default protocol) ===
161 +**2.2.5 Use UDP protocol to uplink data(Default protocol)**
183 183  
184 184  This feature is supported since firmware version v1.0.1
185 185  
... ... @@ -193,7 +193,7 @@
193 193  
194 194  ​
195 195  
196 -=== 2.2.6 Use MQTT protocol to uplink data ===
175 +**2.2.6 Use MQTT protocol to uplink data**
197 197  
198 198  This feature is supported since firmware version v110
199 199  
... ... @@ -202,8 +202,8 @@
202 202  * **AT+CLIENT=CLIENT       ** ~/~/Set up the CLIENT of MQTT
203 203  * **AT+UNAME=UNAME                               **~/~/Set the username of MQTT
204 204  * **AT+PWD=PWD                                        **~/~/Set the password of MQTT
205 -* **AT+PUBTOPIC=PUB                    **~/~/Set the sending topic of MQTT
206 -* **AT+SUBTOPIC=SUB          ** ~/~/Set the subscription topic of MQTT
184 +* **AT+PUBTOPIC=NSE01_PUB                    **~/~/Set the sending topic of MQTT
185 +* **AT+SUBTOPIC=NSE01_SUB          ** ~/~/Set the subscription topic of MQTT
207 207  
208 208  ​ [[image:image-20220907171221-13.png]]
209 209  
... ... @@ -213,7 +213,7 @@
213 213  
214 214  MQTT protocol has a much higher power consumption compare vs UDP / CoAP protocol. Please check the power analyze document and adjust the uplink period to a suitable interval.
215 215  
216 -=== 2.2.7 Use TCP protocol to uplink data ===
195 +**2.2.7 Use TCP protocol to uplink data**
217 217  
218 218  This feature is supported since firmware version v110
219 219  
... ... @@ -226,23 +226,24 @@
226 226  
227 227  ​
228 228  
229 -=== 2.2.8 Change Update Interval ===
208 +**2.2.8 Change Update Interval**
230 230  
231 231  User can use below command to change the **uplink interval**.
232 232  
233 -* **AT+TDC=7200      ** ~/~/ Set Update Interval to 7200s (2 hour)
212 +* **AT+TDC=600      ** ~/~/ Set Update Interval to 600s
234 234  
235 -**NOTE: By default, the device will send an uplink message every 2 hour. Each Uplink Include 8 set of records in this 2 hour (15 minute interval / record).**
214 +**NOTE:**
236 236  
216 +**~1. By default, the device will send an uplink message every 2 hour.**
237 237  
238 -== 2.3  Uplink Payload ==
218 +**2.3  Uplink Payload**
239 239  
240 240  In this mode, uplink payload includes 87 bytes in total by default.
241 241  
242 242  Each time the device uploads a data package, 8 sets of recorded data will be attached. Up to 32 sets of recorded data can be uploaded.
243 243  
244 -|**Size(bytes)**|**8**|**2**|**2**|1|1|1|2|2|4|2|2|4
245 -|**Value**|Device ID|Ver|BAT|Signal Strength|MOD|Interrupt|Leaf moisture|Leaf Temperature|Time stamp|Leaf Temperature|Leaf moisture|Time stamp  .....
224 +|**Size(bytes)**|**8**|**2**|**2**|**1**|**1**|1|2|2|2|4   
225 +|**Value**|Device ID|Ver|BAT|Signal Strength|MOD|Interrupt|Leaf moisture|Leaf Temperature|Soil PH|Time stamp  .....
246 246  
247 247  If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NLMS01 uplink data.
248 248  
... ... @@ -250,23 +250,24 @@
250 250  
251 251  The payload is ASCII string, representative same HEX:
252 252  
253 -0x(% style="color:red" %)f868411056754138(% style="color:blue" %)0064(% style="color:green" %)0c78(% style="color:red" %)17(% style="color:blue" %)01(% style="color:green" %)00(% style="color:blue" %)**0225010b6315537b**010b0226631550fb**010e022663154d77**01110225631549f1**011502246315466b**01190223631542e5**011d022163153f62**011e022163153bde**011e022163153859**(%%)** **where:
233 +0xf86841105675413800640c781701000225010b6315537b010b0226631550fb010e022663154d7701110225631549f1011502246315466b01190223631542e5011d022163153f62011e022163153bde011e022163153859 where:
254 254  
255 -* (% style="color:red" %)Device ID: 0xf868411056754138 = f868411056754138
256 -* (% style="color:blue" %)Version: 0x0064=100=1.0.0
257 -* (% style="color:green" %)BAT: 0x0c78 = 3192 mV = 3.192V
258 -* (% style="color:red" %)Singal: 0x17 = 23
259 -* (% style="color:blue" %)Mod: 0x01 = 1
260 -* (% style="color:green" %)Interrupt: 0x00= 0
235 +* Device ID: 0xf868411056754138 = f868411056754138
236 +* Version: 0x0064=100=1.0.0
237 +
238 +* BAT: 0x0c78 = 3192 mV = 3.192V
239 +* Singal: 0x17 = 23
240 +* Mod: 0x01 = 1
241 +* Interrupt: 0x00= 0
261 261  * Leaf moisture: 0x0225= 549 = 54.9%
262 262  * Leaf Temperature:0x010B =267=26.7 °C
263 -* Time stamp : 0x6315537b =1662342011 ([[Unix Epoch Time>>https://www.epochconverter.com/]])
244 +* Time stamp : 0x6315537b =1662342011
264 264  * Leaf Temperature, Leaf moisture,Time stamp : 010b0226631550fb
265 -* (% style="color:blue" %)8 sets of recorded data: Leaf Temperature, Leaf moisture,Time stamp : 010e022663154d77,.......
246 +* 8 sets of recorded data: Leaf Temperature, Leaf moisture,Time stamp : 010e022663154d77,.......
266 266  
267 -== 2.4  Payload Explanation and Sensor Interface ==
248 +**2.4  Payload Explanation and Sensor Interface**
268 268  
269 -=== 2.4.1  Device ID ===
250 +**2.4.1  Device ID**
270 270  
271 271  By default, the Device ID equal to the last 15 bits of IMEI.
272 272  
... ... @@ -278,13 +278,13 @@
278 278  
279 279  The Device ID is stored in a none-erase area, Upgrade the firmware or run AT+FDR won't erase Device ID.
280 280  
281 -=== 2.4.2  Version Info ===
262 +**2.4.2  Version Info**
282 282  
283 283  Specify the software version: 0x64=100, means firmware version 1.00.
284 284  
285 285  For example: 0x00 64 : this device is NLMS01 with firmware version 1.0.0.
286 286  
287 -=== 2.4.3  Battery Info ===
268 +**2.4.3  Battery Info**
288 288  
289 289  Check the battery voltage for NLMS01.
290 290  
... ... @@ -292,7 +292,7 @@
292 292  
293 293  Ex2: 0x0B49 = 2889mV
294 294  
295 -=== 2.4.4  Signal Strength ===
276 +**2.4.4  Signal Strength**
296 296  
297 297  NB-IoT Network signal Strength.
298 298  
... ... @@ -308,7 +308,7 @@
308 308  
309 309  **99**    Not known or not detectable
310 310  
311 -=== 2.4.5  Leaf moisture ===
292 +**2.4.5  Leaf** moisture
312 312  
313 313  Get the moisture of the **Leaf**. The value range of the register is 300-1000(Decimal), divide this value by 100 to get the percentage of moisture in the **Leaf**.
314 314  
... ... @@ -316,7 +316,7 @@
316 316  
317 317  **0229(H) = 549(D) /100 = 54.9.**
318 318  
319 -=== 2.4.6  Leaf Temperature ===
300 +**2.4.6  Leaf Temperature**
320 320  
321 321  Get the temperature in the **Leaf**. The value range of the register is -4000 - +800(Decimal), divide this value by 100 to get the temperature in the **Leaf**. For example, if the data you get from the register is **__0x09 0xEC__**, the temperature content in the **Leaf **is
322 322  
... ... @@ -326,13 +326,13 @@
326 326  
327 327  If payload is FF7EH: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/10 = -12.9 °C
328 328  
329 -=== 2.4.7  Timestamp ===
310 +**2.4.7  Timestamp**
330 330  
331 331  Time stamp : 0x6315537b =1662342011
332 332  
333 333  Convert Unix timestamp to time 2022-9-5 9:40:11.
334 334  
335 -=== 2.4.8  Digital Interrupt ===
316 +**2.4.8  Digital Interrupt**
336 336  
337 337  Digital Interrupt refers to pin **GPIO_EXTI**, and there are different trigger methods. When there is a trigger, the NLMS01 will send a packet to the server.
338 338  
... ... @@ -348,7 +348,7 @@
348 348  
349 349  0x(01): Interrupt Uplink Packet.
350 350  
351 -=== 2.4.9  ​+5V Output ===
332 +**2.4.9  ​+5V Output**
352 352  
353 353  NLMS01 will enable +5V output before all sampling and disable the +5v after all sampling. 
354 354  
... ... @@ -359,7 +359,7 @@
359 359  Means set 5V valid time to have 1000ms. So the real 5V output will actually have 1000ms + sampling time for other sensors.** **
360 360  
361 361  
362 -== 2.5  Downlink Payload ==
343 +**2.5  Downlink Payload**
363 363  
364 364  By default, NLMS01 prints the downlink payload to console port.
365 365  
... ... @@ -383,7 +383,7 @@
383 383  
384 384  Downlink Payload: 06000003, Set AT+INTMOD=3
385 385  
386 -== 2.6  ​LED Indicator ==
367 +**2.6  ​LED Indicator**
387 387  
388 388  The NLMS01 has an internal LED which is to show the status of different state.
389 389  
... ... @@ -392,13 +392,13 @@
392 392  * After NLMS01 join NB-IoT network. The LED will be ON for 3 seconds.
393 393  * For each uplink probe, LED will be on for 500ms.
394 394  
395 -== 2.7 Installation ==
376 +**2.7 Installation**
396 396  
397 397  NLMS01 probe has two sides. The side without words are the sense side. Please be ware when install the sensor.
398 398  
399 399  [[image:image-20220907171221-19.png]]
400 400  
401 -== 2.8 Moisture and Temperature alarm function ==
382 +**2.8 Moisture and Temperature alarm function**
402 402  
403 403  ➢ AT Command:
404 404  
... ... @@ -427,15 +427,16 @@
427 427  AT+ TEMPALARM=20,30 ~/~/ Alarm when temperature lower than 20.
428 428  
429 429  
430 -== 2.9 Set the number of data to be uploaded and the recording time ==
411 +**2.9 Set the number of data to be uploaded and the recording time**
431 431  
432 432  ➢ AT Command:
433 433  
434 434  AT+TR=900  ~/~/The unit is seconds, and the default is to record data once every 900 seconds.( The minimum can be set to 180 seconds)
435 435  
417 +
436 436  AT+NOUD=8  ~/~/The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded.
437 437  
438 -== 2.10 Read or Clear cached data ==
420 +**2.10 Read or Clear cached data**
439 439  
440 440  ➢ AT Command:
441 441  
... ... @@ -447,15 +447,15 @@
447 447  AT+CDP=0    ~/~/ Clear cached data
448 448  
449 449  
450 -== 2.11  ​Firmware Change Log ==
432 +**2.8  ​Firmware Change Log**
451 451  
452 452  Download URL & Firmware Change log: [[https:~~/~~/www.dropbox.com/sh/1zmcakvbkf24f8x/AACmq2dZ3iRB9F1nVWeEB9Moa?dl=0>>url:https://www.dropbox.com/sh/1zmcakvbkf24f8x/AACmq2dZ3iRB9F1nVWeEB9Moa?dl=0]]
453 453  
454 454  Upgrade Instruction: [[Upgrade Firmware>>path:#H5.1200BHowtoUpgradeFirmware]]
455 455  
456 -== 2.12  ​Battery Analysis ==
438 +**2.9  ​Battery Analysis**
457 457  
458 -=== 2.12.1  ​Battery Type ===
440 +**2.9.1  ​Battery Type**
459 459  
460 460  The NLMS01 battery is a combination of an 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is none-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
461 461  
... ... @@ -469,7 +469,7 @@
469 469  
470 470  [[image:image-20220907171221-21.png]] ​
471 471  
472 -=== 2.12.2  Power consumption Analyze ===
454 +**2.9.2  Power consumption Analyze**
473 473  
474 474  Dragino battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
475 475  
... ... @@ -487,15 +487,15 @@
487 487  
488 488  [[image:image-20220907171221-22.jpeg]] ​
489 489  
490 -=== 2.12.3  ​Battery Note ===
472 +**2.9.3  ​Battery Note**
491 491  
492 492  The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
493 493  
494 -=== 2.12.4  Replace the battery ===
476 +**2.9.4  Replace the battery**
495 495  
496 496  The default battery pack of NLMS01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes).
497 497  
498 -= 3. ​ Access NB-IoT Module =
480 +**3. ​ Access NB-IoT Module**
499 499  
500 500  Users can directly access the AT command set of the NB-IoT module.
501 501  
... ... @@ -503,9 +503,9 @@
503 503  
504 504  [[image:image-20220907171221-23.png]] ​
505 505  
506 -= 4.  Using the AT Commands =
488 +**4.  Using the AT Commands**
507 507  
508 -== 4.1  Access AT Commands ==
490 +**4.1  Access AT Commands**
509 509  
510 510  See this link for detail:  [[https:~~/~~/www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0>>url:https://www.dropbox.com/sh/351dwor6joz8nwh/AADn1BQaAAxLF_QMyU8NkW47a?dl=0]]
511 511  
... ... @@ -541,20 +541,15 @@
541 541  
542 542  AT+SERVADDR  : Server Address
543 543  
544 -AT+APN     : Get or set the APN
545 -
546 -AT+FBAND   : Get or Set whether to automatically modify the frequency band
547 -
548 -AT+DNSCFG  : Get or Set DNS Server
549 -
550 -AT+GETSENSORVALUE   : Returns the current sensor measurement
551 -
552 552  AT+TR      : Get or Set record time"
553 553  
528 +
554 554  AT+NOUD      : Get or Set the number of data to be uploaded
555 555  
531 +
556 556  AT+CDP     : Read or Clear cached data
557 557  
534 +
558 558  AT+TEMPALARM      : Get or Set alarm of temp
559 559  
560 560  AT+HUMALARM     : Get or Set alarm of PH
... ... @@ -586,9 +586,9 @@
586 586  
587 587  AT+PWORD  : Serial Access Password
588 588  
589 -= ​5.  FAQ =
566 +**​5.  FAQ**
590 590  
591 -== 5.1 ​ How to Upgrade Firmware ==
568 +**5.1 ​ How to Upgrade Firmware**
592 592  
593 593  User can upgrade the firmware for 1) bug fix, 2) new feature release.
594 594  
... ... @@ -596,21 +596,21 @@
596 596  
597 597  **Notice, **NLMS01 **and **NLMS01 **share the same mother board. They use the same connection and method to update.**
598 598  
599 -= 6.  Trouble Shooting =
576 +**6.  Trouble Shooting**
600 600  
601 -== 6.1  ​Connection problem when uploading firmware ==
578 +**6.1  ​Connection problem when uploading firmware**
602 602  
603 603  **Please see: **[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting]]
604 604  
605 -== 6.2  AT Command input doesn't work ==
582 +**6.2  AT Command input doesn't work**
606 606  
607 607  In the case if user can see the console output but can't type input to the device. Please check if you already include the **ENTER** while sending out the command. Some serial tool doesn't send **ENTER** while press the send key, user need to add ENTER in their string.
608 608  
609 -= 7. ​ Order Info =
586 +**7. ​ Order Info**
610 610  
611 611  Part Number**:** NLMS01
612 612  
613 -= 8.  Packing Info =
590 +**8.  Packing Info**
614 614  
615 615  **Package Includes**:
616 616  
... ... @@ -623,9 +623,12 @@
623 623  * Package Size / pcs : cm
624 624  * Weight / pcs : g
625 625  
626 -= 9.  Support =
627 627  
604 +**9.  Support**
605 +
628 628  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
629 629  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
630 630  
631 631  ​
610 +
611 +
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