Changes for page NDDS75 -- NB-IoT Distance Detect Sensor User Manual
Last modified by Bei Jinggeng on 2024/05/31 09:53
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... ... @@ -13,14 +13,11 @@ 13 13 14 14 **Table of Contents:** 15 15 16 -{{toc/}} 17 17 18 18 19 19 20 20 21 21 22 - 23 - 24 24 = 1. Introduction = 25 25 26 26 == 1.1 What is LoRaWAN Soil Moisture & EC Sensor == ... ... @@ -28,21 +28,13 @@ 28 28 ((( 29 29 30 30 31 -((( 32 32 Dragino NSE01 is an (% style="color:blue" %)**NB-IOT soil moisture & EC sensor**(%%) for agricultural IoT. Used to measure the soil moisture of saline-alkali soil and loam. The soil sensor uses the FDR method to calculate soil moisture and compensates it with soil temperature and electrical conductivity. It has also been calibrated for mineral soil types at the factory. 33 -))) 34 34 35 -((( 36 36 It can detect (% style="color:blue" %)**Soil Moisture, Soil Temperature and Soil Conductivity**(%%), and upload its value to the server wirelessly. 37 -))) 38 38 39 -((( 40 40 The wireless technology used in NSE01 allows the device to send data at a low data rate and reach ultra-long distances, providing ultra-long-distance spread spectrum Communication. 41 -))) 42 42 43 -((( 44 44 NSE01 are powered by (% style="color:blue" %)**8500mAh Li-SOCI2**(%%) batteries, which can be used for up to 5 years. 45 -))) 46 46 47 47 48 48 ))) ... ... @@ -54,8 +54,9 @@ 54 54 55 55 56 56 57 -== 1.2 46 +== 1.2 Features == 58 58 48 + 59 59 * NB-IoT Bands: B1/B3/B8/B5/B20/B28 @H-FDD 60 60 * Monitor Soil Moisture 61 61 * Monitor Soil Temperature ... ... @@ -69,7 +69,6 @@ 69 69 * Micro SIM card slot for NB-IoT SIM 70 70 * 8500mAh Battery for long term use 71 71 72 - 73 73 == 1.3 Specification == 74 74 75 75 ... ... @@ -87,7 +87,7 @@ 87 87 * - B20 @H-FDD: 800MHz 88 88 * - B28 @H-FDD: 700MHz 89 89 90 - Probe(% style="color:#037691" %)**79 +(% style="color:#037691" %)**Probe Specification:** 91 91 92 92 Measure Volume: Base on the centra pin of the probe, a cylinder with 7cm diameter and 10cm height. 93 93 ... ... @@ -301,7 +301,7 @@ 301 301 |=(% style="width: 50px;" %)((( 302 302 **Size(bytes)** 303 303 )))|=(% style="width: 50px;" %)**6**|=(% style="width: 25px;" %)2|=(% style="width: 25px;" %)**2**|=(% style="width: 80px;" %)**1**|=(% style="width: 80px;" %)**2**|=(% style="width: 80px;" %)**2**|=(% style="width: 80px;" %)**2**|=(% style="width: 40px;" %)**1** 304 -|(% style="width:97px" %)**Value**|(% style="width:83px" %)[[Device ID>>||anchor="H 2.4.1A0A0DeviceID"]]|(% style="width:41px" %)[[Ver>>||anchor="H2.4.2A0VersionInfo"]]|(% style="width:46px" %)[[BAT>>||anchor="H2.4.3A0BatteryInfo"]]|(% style="width:123px" %)[[Signal Strength>>||anchor="H2.4.4A0SignalStrength"]]|(% style="width:108px" %)[[Soil Moisture>>||anchor="H2.4.5A0SoilMoisture"]]|(% style="width:133px" %)[[Soil Temperature>>||anchor="H2.4.6A0SoilTemperature"]]|(% style="width:159px" %)[[Soil Conductivity(EC)>>||anchor="H2.4.7A0SoilConductivity28EC29"]]|(% style="width:80px" %)[[Interrupt>>||anchor="H2.4.8A0DigitalInterrupt"]]293 +|(% style="width:97px" %)**Value**|(% style="width:83px" %)[[Device ID>>||anchor="H"]]|(% style="width:41px" %)[[Ver>>||anchor="H"]]|(% style="width:46px" %)[[BAT>>||anchor="H"]]|(% style="width:123px" %)[[Signal Strength>>||anchor="H"]]|(% style="width:108px" %)[[Soil Moisture>>||anchor="H"]]|(% style="width:133px" %)[[Soil Temperature>>||anchor="H"]]|(% style="width:159px" %)[[Soil Conductivity(EC)>>||anchor="H"]]|(% style="width:80px" %)[[Interrupt>>||anchor="H"]] 305 305 306 306 If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NSE01 uplink data. 307 307 ... ... @@ -323,7 +323,6 @@ 323 323 * Soil Conductivity(EC) = 0x02f9 =761 uS /cm 324 324 * Interrupt: 0x00 = 0 325 325 326 - 327 327 == 2.4 Payload Explanation and Sensor Interface == 328 328 329 329 ... ... @@ -454,7 +454,7 @@ 454 454 (% style="color:blue" %)**AT+INTMOD=3 **(%%) ~/~/(more info about INMOD please refer [[**AT Command Manual**>>url:https://www.dragino.com/downloads/downloads/NB-IoT/NBSN95/DRAGINO_NBSN95-NB_AT%20Commands_v1.1.0.pdf]])**.** 455 455 456 456 457 -The lower four bits of this data field shows if this packet is generated by interrupt or not. Click here for the hardware and software set up. 445 +The lower four bits of this data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H"]] for the hardware and software set up. 458 458 459 459 460 460 Example: ... ... @@ -485,6 +485,7 @@ 485 485 [[image:image-20220708133731-5.png]] 486 486 487 487 476 + 488 488 ((( 489 489 (% style="color:blue" %)**Examples:** 490 490 ))) ... ... @@ -579,7 +579,7 @@ 579 579 [[www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/Firmware/]] 580 580 581 581 582 -Upgrade Instruction: [[Upgrade_Firmware>>||anchor="H 5.1200BHowtoUpgradeFirmware"]]571 +Upgrade Instruction: [[Upgrade_Firmware>>||anchor="H"]] 583 583 584 584 585 585 ... ... @@ -597,7 +597,7 @@ 597 597 The battery related documents as below: 598 598 599 599 * [[Battery Dimension>>http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]] 600 -* [[Lithium-Thionyl Chloride Battery 589 +* [[Lithium-Thionyl Chloride Battery>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]][[ datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]] 601 601 * [[Lithium-ion Battery-Capacitor datasheet>>http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]] 602 602 603 603 ((( ... ... @@ -660,158 +660,286 @@ 660 660 661 661 662 662 663 -= 3. AccessNB-IoTModule=652 += 3. Using the AT Commands = 664 664 665 -((( 666 -Users can directly access the AT command set of the NB-IoT module. 667 -))) 654 +== 3.1 Access AT Commands == 668 668 669 -((( 670 -The AT Command set can refer the BC35-G NB-IoT Module AT Command: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/]] 671 -))) 672 672 673 - [[image:1657261278785-153.png]]657 +LSE01 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LSE01 for using AT command, as below. 674 674 659 +[[image:1654501986557-872.png||height="391" width="800"]] 675 675 676 676 677 - =4. UsingtheATCommands=662 +Or if you have below board, use below connection: 678 678 679 -== 4.1 Access AT Commands == 680 680 681 - See this link for detail:[[http:~~/~~/www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/]]665 +[[image:1654502005655-729.png||height="503" width="801"]] 682 682 683 683 684 -AT+<CMD>? : Help on <CMD> 685 685 686 - AT+<CMD>:Run<CMD>669 +In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LSE01. LSE01 will output system info once power on as below: 687 687 688 -AT+<CMD>=<value> : Set the value 689 689 690 - AT+<CMD>=?Get the value672 + [[image:1654502050864-459.png||height="564" width="806"]] 691 691 692 692 675 +Below are the available commands, a more detailed AT Command manual can be found at [[AT Command Manual>>https://www.dropbox.com/sh/qr6vproz4z4kzjz/AAAD48h3OyWrU1hq_Cqm8jIwa?dl=0]]: [[https:~~/~~/www.dropbox.com/sh/qr6vproz4z4kzjz/AAAD48h3OyWrU1hq_Cqm8jIwa?dl=0>>https://www.dropbox.com/sh/qr6vproz4z4kzjz/AAAD48h3OyWrU1hq_Cqm8jIwa?dl=0]] 676 + 677 + 678 +(% style="background-color:#dcdcdc" %)**AT+<CMD>=?AT+<CMD>? **(%%) : Help on <CMD> 679 + 680 +(% style="background-color:#dcdcdc" %)**AT+<CMD>=?AT+<CMD> **(%%) : Run <CMD> 681 + 682 +(% style="background-color:#dcdcdc" %)**AT+<CMD>=?AT+<CMD>=<value>**(%%) : Set the value 683 + 684 +(% style="background-color:#dcdcdc" %)**AT+<CMD>=?AT+<CMD>=?**(%%) : Get the value 685 + 686 + 693 693 (% style="color:#037691" %)**General Commands**(%%) 694 694 695 -AT 689 +(% style="background-color:#dcdcdc" %)**AT**(%%) : Attention 696 696 697 -AT? 691 +(% style="background-color:#dcdcdc" %)**AT?**(%%) : Short Help 698 698 699 -ATZ 693 +(% style="background-color:#dcdcdc" %)**ATZ**(%%) : MCU Reset 700 700 701 -AT+TDC 695 +(% style="background-color:#dcdcdc" %)**AT+TDC**(%%) : Application Data Transmission Interval 702 702 703 -AT+CFG : Print all configurations 704 704 705 - AT+CFGMOD: Workingmode selection698 +(% style="color:#037691" %)**Keys, IDs and EUIs management** 706 706 707 -AT+I NTMOD:Setthe trigger interruptmode700 +(% style="background-color:#dcdcdc" %)**AT+APPEUI**(%%) : Application EUI 708 708 709 -AT+ 5VTSetextend the timeof5V power702 +(% style="background-color:#dcdcdc" %)**AT+APPKEY**(%%) : Application Key 710 710 711 -AT+P ROChooseagreement704 +(% style="background-color:#dcdcdc" %)**AT+APPSKEY**(%%) : Application Session Key 712 712 713 -AT+ WEIGREGet weightorsetweight to 0706 +(% style="background-color:#dcdcdc" %)**AT+DADDR**(%%) : Device Address 714 714 715 -AT+ WEIGAPGet or SettheGapValue of weight708 +(% style="background-color:#dcdcdc" %)**AT+DEUI**(%%) : Device EUI 716 716 717 -AT+ RXDL: Extendthe sendingandreceivingtime710 +(% style="background-color:#dcdcdc" %)**AT+NWKID**(%%) : Network ID (You can enter this command change only after successful network connection) 718 718 719 -AT+ CNTFACGettcountingparameters712 +(% style="background-color:#dcdcdc" %)**AT+NWKSKEY**(%%) : Network Session Key Joining and sending date on LoRa network 720 720 721 -AT+ SERVADDR:ServerAddress714 +(% style="background-color:#dcdcdc" %)**AT+CFM**(%%) : Confirm Mode 722 722 716 +(% style="background-color:#dcdcdc" %)**AT+CFS**(%%) : Confirm Status 723 723 724 -(% style="color:# 037691" %)**COAPManagement**718 +(% style="background-color:#dcdcdc" %)**AT+JOIN**(%%) : Join LoRa? Network 725 725 726 -AT+ URIsourceparameters720 +(% style="background-color:#dcdcdc" %)**AT+NJM**(%%) : LoRa? Network Join Mode 727 727 722 +(% style="background-color:#dcdcdc" %)**AT+NJS**(%%) : LoRa? Network Join Status 728 728 729 -(% style="color:# 037691" %)**UDPManagement**724 +(% style="background-color:#dcdcdc" %)**AT+RECV**(%%) : Print Last Received Data in Raw Format 730 730 731 -AT+C FM:Uploadconfirmationmode (onlyvalid forUDP)726 +(% style="background-color:#dcdcdc" %)**AT+RECVB**(%%) : Print Last Received Data in Binary Format 732 732 728 +(% style="background-color:#dcdcdc" %)**AT+SEND**(%%) : Send Text Data 733 733 734 -(% style="color:# 037691" %)**MQTTManagement**730 +(% style="background-color:#dcdcdc" %)**AT+SENB**(%%) : Send Hexadecimal Data 735 735 736 -AT+CLIENT : Get or Set MQTT client 737 737 738 - AT+UNAMEGetSetMQTT Username733 +(% style="color:#037691" %)**LoRa Network Management** 739 739 740 -AT+ PWDGetor SetMQTT password735 +(% style="background-color:#dcdcdc" %)**AT+ADR**(%%) : Adaptive Rate 741 741 742 -AT+ PUBTOPICGetorSetMQTTpublishtopic737 +(% style="background-color:#dcdcdc" %)**AT+CLASS**(%%) : LoRa Class(Currently only support class A 743 743 744 -AT+ SUBTOPIC :GetorSetMQTT subscriptiontopic739 +(% style="background-color:#dcdcdc" %)**AT+DCS**(%%) : Duty Cycle Setting 745 745 741 +(% style="background-color:#dcdcdc" %)**AT+DR**(%%) : Data Rate (Can Only be Modified after ADR=0) 746 746 747 -(% style="color:# 037691" %)**Information**743 +(% style="background-color:#dcdcdc" %)**AT+FCD**(%%) : Frame Counter Downlink 748 748 749 -AT+F DRctoryDataReset745 +(% style="background-color:#dcdcdc" %)**AT+FCU**(%%) : Frame Counter Uplink 750 750 751 -AT+ PWORDSerialAccessPassword747 +(% style="background-color:#dcdcdc" %)**AT+JN1DL**(%%) : Join Accept Delay1 752 752 749 +(% style="background-color:#dcdcdc" %)**AT+JN2DL**(%%) : Join Accept Delay2 753 753 751 +(% style="background-color:#dcdcdc" %)**AT+PNM**(%%) : Public Network Mode 754 754 755 -= 5.FAQ=753 +(% style="background-color:#dcdcdc" %)**AT+RX1DL**(%%) : Receive Delay1 756 756 757 -= =5.1HowtoUpgradeFirmware==755 +(% style="background-color:#dcdcdc" %)**AT+RX2DL**(%%) : Receive Delay2 758 758 757 +(% style="background-color:#dcdcdc" %)**AT+RX2DR**(%%) : Rx2 Window Data Rate 759 759 759 +(% style="background-color:#dcdcdc" %)**AT+RX2FQ**(%%) : Rx2 Window Frequency 760 + 761 +(% style="background-color:#dcdcdc" %)**AT+TXP**(%%) : Transmit Power 762 + 763 +(% style="background-color:#dcdcdc" %)**AT+ MOD**(%%) : Set work mode 764 + 765 + 766 +(% style="color:#037691" %)**Information** 767 + 768 +(% style="background-color:#dcdcdc" %)**AT+RSSI**(%%) : RSSI of the Last Received Packet 769 + 770 +(% style="background-color:#dcdcdc" %)**AT+SNR**(%%) : SNR of the Last Received Packet 771 + 772 +(% style="background-color:#dcdcdc" %)**AT+VER**(%%) : Image Version and Frequency Band 773 + 774 +(% style="background-color:#dcdcdc" %)**AT+FDR**(%%) : Factory Data Reset 775 + 776 +(% style="background-color:#dcdcdc" %)**AT+PORT**(%%) : Application Port 777 + 778 +(% style="background-color:#dcdcdc" %)**AT+CHS**(%%) : Get or Set Frequency (Unit: Hz) for Single Channel Mode 779 + 780 + (% style="background-color:#dcdcdc" %)**AT+CHE**(%%) : Get or Set eight channels mode, Only for US915, AU915, CN470 781 + 782 + 783 += 4. FAQ = 784 + 785 +== 4.1 How to change the LoRa Frequency Bands/Region? == 786 + 760 760 ((( 761 -User can upgrade the firmware for 1) bug fix, 2) new feature release. 788 +You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]]. 789 +When downloading the images, choose the required image file for download. 762 762 ))) 763 763 764 764 ((( 765 - Pleasesee this link for how to upgrade: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H2.HardwareUpgradeMethodSupportList>>http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H2.HardwareUpgradeMethodSupportList]]793 + 766 766 ))) 767 767 768 768 ((( 769 - (%style="color:red"%)Notice,NSE01andLSE01share thememotherboard.Theyuse thesameconnection andmethodto update.797 +How to set up LSE01 to work in 8 channel mode By default, the frequency bands US915, AU915, CN470 work in 72 frequencies. Many gateways are 8 channel gateways, and in this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies. 770 770 ))) 771 771 800 +((( 801 + 802 +))) 772 772 804 +((( 805 +You can configure the end node to work in 8 channel mode by using the AT+CHE command. The 500kHz channels are always included for OTAA. 806 +))) 773 773 774 -= 6. Trouble Shooting = 808 +((( 809 + 810 +))) 775 775 776 -== 6.1 Connection problem when uploading firmware == 812 +((( 813 +For example, in **US915** band, the frequency table is as below. By default, the end node will use all channels (0~~71) for OTAA Join process. After the OTAA Join, the end node will use these all channels (0~~71) to send uplink packets. 814 +))) 777 777 816 +[[image:image-20220606154726-3.png]] 778 778 779 -(% class="wikigeneratedid" %) 818 + 819 +When you use the TTN network, the US915 frequency bands use are: 820 + 821 +* 903.9 - SF7BW125 to SF10BW125 822 +* 904.1 - SF7BW125 to SF10BW125 823 +* 904.3 - SF7BW125 to SF10BW125 824 +* 904.5 - SF7BW125 to SF10BW125 825 +* 904.7 - SF7BW125 to SF10BW125 826 +* 904.9 - SF7BW125 to SF10BW125 827 +* 905.1 - SF7BW125 to SF10BW125 828 +* 905.3 - SF7BW125 to SF10BW125 829 +* 904.6 - SF8BW500 830 + 780 780 ((( 781 -(% style="font-size:14px" %)**Please see: **(%%)[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting||style="background-color: rgb(255, 255, 255); font-size: 14px;"]] 832 +Because the end node is now hopping in 72 frequency, it makes it difficult for the devices to Join the TTN network and uplink data. To solve this issue, you can access the device via the AT commands and run: 833 + 834 +* (% style="color:#037691" %)**AT+CHE=2** 835 +* (% style="color:#037691" %)**ATZ** 782 782 ))) 783 783 838 +((( 839 + 784 784 841 +to set the end node to work in 8 channel mode. The device will work in Channel 8-15 & 64-71 for OTAA, and channel 8-15 for Uplink. 842 +))) 785 785 786 -== 6.2 AT Command input doesn't work == 844 +((( 845 + 846 +))) 787 787 788 788 ((( 849 +The **AU915** band is similar. Below are the AU915 Uplink Channels. 850 +))) 851 + 852 +[[image:image-20220606154825-4.png]] 853 + 854 + 855 +== 4.2 Can I calibrate LSE01 to different soil types? == 856 + 857 +LSE01 is calibrated for saline-alkali soil and loamy soil. If users want to use it for other soil, they can calibrate the value in the IoT platform base on the value measured by saline-alkali soil and loamy soil. The formula can be found at [[this link>>https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/&file=Calibrate_to_other_Soil_20220605.pdf]]. 858 + 859 + 860 += 5. Trouble Shooting = 861 + 862 +== 5.1 Why I can't join TTN in US915 / AU915 bands? == 863 + 864 +It is due to channel mapping. Please see the [[Eight Channel Mode>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H7.19EightChannelMode"]] section above for details. 865 + 866 + 867 +== 5.2 AT Command input doesn't work == 868 + 869 +((( 789 789 In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string. 790 790 ))) 791 791 792 792 874 +== 5.3 Device rejoin in at the second uplink packet == 793 793 794 -= 7. OrderInfo=876 +(% style="color:#4f81bd" %)**Issue describe as below:** 795 795 878 +[[image:1654500909990-784.png]] 796 796 797 -Part Number**:** (% style="color:#4f81bd" %)**NSE01** 798 798 881 +(% style="color:#4f81bd" %)**Cause for this issue:** 799 799 883 +((( 884 +The fuse on LSE01 is not large enough, some of the soil probe require large current up to 5v 800mA, in a short pulse. When this happen, it cause the device reboot so user see rejoin. 885 +))) 886 + 887 + 888 +(% style="color:#4f81bd" %)**Solution: ** 889 + 890 +All new shipped LSE01 after 2020-May-30 will have this to fix. For the customer who see this issue, please bypass the fuse as below: 891 + 892 +[[image:1654500929571-736.png||height="458" width="832"]] 893 + 894 + 895 += 6. Order Info = 896 + 897 + 898 +Part Number**:** (% style="color:#4f81bd" %)**LSE01-XX-YY** 899 + 900 + 901 +(% style="color:#4f81bd" %)**XX**(%%)**:** The default frequency band 902 + 903 +* (% style="color:red" %)**AS923**(%%): LoRaWAN AS923 band 904 +* (% style="color:red" %)**AU915**(%%): LoRaWAN AU915 band 905 +* (% style="color:red" %)**EU433**(%%): LoRaWAN EU433 band 906 +* (% style="color:red" %)**EU868**(%%): LoRaWAN EU868 band 907 +* (% style="color:red" %)**KR920**(%%): LoRaWAN KR920 band 908 +* (% style="color:red" %)**US915**(%%): LoRaWAN US915 band 909 +* (% style="color:red" %)**IN865**(%%): LoRaWAN IN865 band 910 +* (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band 911 + 912 +(% style="color:#4f81bd" %)**YY**(%%)**: **Battery Option 913 + 914 +* (% style="color:red" %)**4**(%%): 4000mAh battery 915 +* (% style="color:red" %)**8**(%%): 8500mAh battery 916 + 800 800 (% class="wikigeneratedid" %) 801 801 ((( 802 802 803 803 ))) 804 804 805 -= 8.922 += 7. Packing Info = 806 806 807 807 ((( 808 808 809 809 810 810 (% style="color:#037691" %)**Package Includes**: 928 +))) 811 811 812 - 813 -* NSE01 NB-IoT Soil Moisture & EC Sensor x 1 814 -* External antenna x 1 930 +* ((( 931 +LSE01 LoRaWAN Soil Moisture & EC Sensor x 1 815 815 ))) 816 816 817 817 ((( ... ... @@ -818,20 +818,24 @@ 818 818 819 819 820 820 (% style="color:#037691" %)**Dimension and weight**: 938 +))) 821 821 822 - 823 -* Size: 195 x 125 x 55 mm 824 -* Weight: 420g 940 +* ((( 941 +Device Size: cm 825 825 ))) 943 +* ((( 944 +Device Weight: g 945 +))) 946 +* ((( 947 +Package Size / pcs : cm 948 +))) 949 +* ((( 950 +Weight / pcs : g 826 826 827 -((( 828 828 829 - 830 - 831 - 832 832 ))) 833 833 834 -= 9.955 += 8. Support = 835 835 836 836 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule. 837 837 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
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