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Last modified by Bei Jinggeng on 2024/05/31 09:53
From version 104.1
edited by Edwin Chen
on 2022/09/08 23:13
Change comment: There is no comment for this version
To version 65.12
edited by Xiaoling
on 2022/07/08 15:49
Change comment: There is no comment for this version

Summary

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Title
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1 -NDDS75 NB-IoT Distance Detect Sensor User Manual
1 +NSE01 - NB-IoT Soil Moisture & EC Sensor User Manual
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Edwin
1 +XWiki.Xiaoling
Content
... ... @@ -1,10 +1,16 @@
1 1  (% style="text-align:center" %)
2 -[[image:image-20220709085040-1.png||height="542" width="524"]]
2 +[[image:image-20220606151504-2.jpeg||height="554" width="554"]]
3 3  
4 4  
5 5  
6 6  
7 7  
8 +
9 +
10 +
11 +
12 +
13 +
8 8  **Table of Contents:**
9 9  
10 10  {{toc/}}
... ... @@ -14,63 +14,56 @@
14 14  
15 15  
16 16  
23 +
17 17  = 1.  Introduction =
18 18  
26 +== 1.1 ​ What is LoRaWAN Soil Moisture & EC Sensor ==
19 19  
20 -== 1.1 ​ What is NDDS75 Distance Detection Sensor ==
21 -
22 22  (((
23 23  
24 24  
25 25  (((
26 -(((
27 -The Dragino NDDS75 is a (% style="color:blue" %)**NB-IoT Distance Detection Sensor**(%%) for Internet of Things solution. It is designed to measure the distance between the sensor and a flat object. The distance detection sensor is a module that uses ultrasonic sensing technology for distance measurement, and temperature compensation is performed internally to improve the reliability of data.
32 +Dragino NSE01 is an (% style="color:blue" %)**NB-IOT soil moisture & EC sensor**(%%) for agricultural IoT. Used to measure the soil moisture of saline-alkali soil and loam. The soil sensor uses the FDR method to calculate soil moisture and compensates it with soil temperature and electrical conductivity. It has also been calibrated for mineral soil types at the factory.
28 28  )))
29 29  
30 30  (((
31 -The NDDS75 can be applied to scenarios such as horizontal distance measurement, liquid level measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, bottom water level monitoring, etc. It detects the distance between the measured object and the sensor, and uploads the value via wireless to IoT Server via NB-IoT Network.
36 +It can detect (% style="color:blue" %)**Soil Moisture, Soil Temperature and Soil Conductivity**(%%), and upload its value to the server wirelessly.
32 32  )))
33 33  
34 34  (((
35 -NarrowBand-Internet of Things (NB-IoT) is a standards-based low power wide area (LPWA) technology developed to enable a wide range of new IoT devices and services. NB-IoT significantly improves the power consumption of user devices, system capacity and spectrum efficiency, especially in deep coverage.
40 +The wireless technology used in NSE01 allows the device to send data at a low data rate and reach ultra-long distances, providing ultra-long-distance spread spectrum Communication.
36 36  )))
37 37  
38 38  (((
39 -NDDS75 supports different uplink methods include (% style="color:blue" %)**TCP, MQTT, UDP and CoAP** (%%)for different application requirement.
44 +NSE01 are powered by (% style="color:blue" %)**8500mAh Li-SOCI2**(%%) batteries, which can be used for up to 5 years.  
40 40  )))
41 41  
42 -(((
43 -NDDS75 is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery**(%%), It is designed for long term use up to 5 years. (Actually Battery life depends on the use environment, update period & uplink method)
47 +
44 44  )))
45 45  
46 -(((
47 -To use NDDS75, user needs to check if there is NB-IoT coverage in local area and with the bands NDDS75 supports. If the local operate support it, user needs to get a NB-IoT SIM card from local operator and install NDDS75 to get NB-IoT network connection.
48 -)))
49 -)))
50 +[[image:1654503236291-817.png]]
50 50  
51 -
52 -)))
53 53  
54 -[[image:1657327959271-447.png]]
53 +[[image:1657245163077-232.png]]
55 55  
56 56  
57 57  
58 58  == 1.2 ​ Features ==
59 59  
60 -
61 61  * NB-IoT Bands: B1/B3/B8/B5/B20/B28 @H-FDD
62 -* Ultra low power consumption
63 -* Distance Detection by Ultrasonic technology
64 -* Flat object range 280mm - 7500mm
65 -* Accuracy: ±(1cm+S*0.3%) (S: Distance)
66 -* Cable Length: 25cm
60 +* Monitor Soil Moisture
61 +* Monitor Soil Temperature
62 +* Monitor Soil Conductivity
67 67  * AT Commands to change parameters
68 68  * Uplink on periodically
69 69  * Downlink to change configure
70 70  * IP66 Waterproof Enclosure
67 +* Ultra-Low Power consumption
68 +* AT Commands to change parameters
71 71  * Micro SIM card slot for NB-IoT SIM
72 72  * 8500mAh Battery for long term use
73 73  
72 +
74 74  == 1.3  Specification ==
75 75  
76 76  
... ... @@ -88,94 +88,75 @@
88 88  * - B20 @H-FDD: 800MHz
89 89  * - B28 @H-FDD: 700MHz
90 90  
91 -(% style="color:#037691" %)**Battery:**
90 +Probe(% style="color:#037691" %)** Specification:**
92 92  
93 -* Li/SOCI2 un-chargeable battery
94 -* Capacity: 8500mAh
95 -* Self Discharge: <1% / Year @ 25°C
96 -* Max continuously current: 130mA
97 -* Max boost current: 2A, 1 second
92 +Measure Volume: Base on the centra pin of the probe, a cylinder with 7cm diameter and 10cm height.
98 98  
99 -(% style="color:#037691" %)**Power Consumption**
94 +[[image:image-20220708101224-1.png]]
100 100  
101 -* STOP Mode: 10uA @ 3.3v
102 -* Max transmit power: 350mA@3.3v
103 103  
97 +
104 104  == ​1.4  Applications ==
105 105  
106 -
107 -* Smart Buildings & Home Automation
108 -* Logistics and Supply Chain Management
109 -* Smart Metering
110 110  * Smart Agriculture
111 -* Smart Cities
112 -* Smart Factory
113 113  
114 114  (% class="wikigeneratedid" id="H200B1.5FirmwareChangelog" %)
115 115  ​
116 116  
117 -
118 -
119 -
120 120  == 1.5  Pin Definitions ==
121 121  
122 122  
123 -[[image:1657328609906-564.png]]
108 +[[image:1657246476176-652.png]]
124 124  
125 125  
126 126  
127 -= 2.  Use NDDS75 to communicate with IoT Server =
112 += 2.  Use NSE01 to communicate with IoT Server =
128 128  
129 -
130 130  == 2.1  How it works ==
131 131  
132 132  
133 133  (((
134 -The NDDS75 is equipped with a NB-IoT module, the pre-loaded firmware in NDDS75 will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module.  The NB-IoT network will forward this value to IoT server via the protocol defined by NDDS75.
118 +The NSE01 is equipped with a NB-IoT module, the pre-loaded firmware in NSE01 will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module.  The NB-IoT network will forward this value to IoT server via the protocol defined by NSE01.
135 135  )))
136 136  
137 137  
138 138  (((
139 -The diagram below shows the working flow in default firmware of NDDS75:
123 +The diagram below shows the working flow in default firmware of NSE01:
140 140  )))
141 141  
142 -(((
143 -
144 -)))
126 +[[image:image-20220708101605-2.png]]
145 145  
146 -[[image:1657328659945-416.png]]
147 -
148 148  (((
149 149  
150 150  )))
151 151  
152 152  
153 -== 2.2 ​ Configure the NDDS75 ==
154 154  
134 +== 2.2 ​ Configure the NSE01 ==
155 155  
136 +
156 156  === 2.2.1 Test Requirement ===
157 157  
158 158  
159 159  (((
160 -To use NDDS75 in your city, make sure meet below requirements:
141 +To use NSE01 in your city, make sure meet below requirements:
161 161  )))
162 162  
163 163  * Your local operator has already distributed a NB-IoT Network there.
164 -* The local NB-IoT network used the band that NDDS75 supports.
145 +* The local NB-IoT network used the band that NSE01 supports.
165 165  * Your operator is able to distribute the data received in their NB-IoT network to your IoT server.
166 166  
167 167  (((
168 -Below figure shows our testing structure. Here we have NB-IoT network coverage by China Mobile, the band they use is B8.  The NDDS75 will use CoAP((% style="color:red" %)120.24.4.116:5683)(%%) or raw UDP((% style="color:red" %)120.24.4.116:5601)(%%) or MQTT((% style="color:red" %)120.24.4.116:1883)(%%)or TCP((% style="color:red" %)120.24.4.116:5600)(%%)protocol to send data to the test server.
149 +Below figure shows our testing structure. Here we have NB-IoT network coverage by China Mobile, the band they use is B8.  The NSE01 will use CoAP((% style="color:red" %)120.24.4.116:5683)(%%) or raw UDP((% style="color:red" %)120.24.4.116:5601)(%%) or MQTT((% style="color:red" %)120.24.4.116:1883)(%%)or TCP((% style="color:red" %)120.24.4.116:5600)(%%)protocol to send data to the test server
169 169  )))
170 170  
171 171  
172 -[[image:1657328756309-230.png]]
153 +[[image:1657249419225-449.png]]
173 173  
174 174  
175 175  
176 176  === 2.2.2 Insert SIM card ===
177 177  
178 -
179 179  (((
180 180  Insert the NB-IoT Card get from your provider.
181 181  )))
... ... @@ -185,22 +185,19 @@
185 185  )))
186 186  
187 187  
188 -[[image:1657328884227-504.png]]
168 +[[image:1657249468462-536.png]]
189 189  
190 190  
191 191  
192 -=== 2.2.3 Connect USB – TTL to NDDS75 to configure it ===
172 +=== 2.2.3 Connect USB – TTL to NSE01 to configure it ===
193 193  
194 -
195 195  (((
196 196  (((
197 -User need to configure NDDS75 via serial port to set the (% style="color:blue" %)**Server Address** / **Uplink Topic** (%%)to define where and how-to uplink packets. NDDS75 support AT Commands, user can use a USB to TTL adapter to connect to NDDS75 and use AT Commands to configure it, as below.
176 +User need to configure NSE01 via serial port to set the (% style="color:blue" %)**Server Address** / **Uplink Topic** (%%)to define where and how-to uplink packets. NSE01 support AT Commands, user can use a USB to TTL adapter to connect to NSE01 and use AT Commands to configure it, as below.
198 198  )))
199 199  )))
200 200  
201 -[[image:image-20220709092052-2.png]]
202 202  
203 -
204 204  **Connection:**
205 205  
206 206   (% style="background-color:yellow" %)USB TTL GND <~-~-~-~-> GND
... ... @@ -219,14 +219,13 @@
219 219  * Flow Control: (% style="color:green" %)**None**
220 220  
221 221  (((
222 -Make sure the switch is in FLASH position, then power on device by connecting the jumper on NDDS75. NDDS75 will output system info once power on as below, we can enter the (% style="color:green" %)**password: 12345678**(%%) to access AT Command input.
199 +Make sure the switch is in FLASH position, then power on device by connecting the jumper on NSE01. NSE01 will output system info once power on as below, we can enter the (% style="color:green" %)**password: 12345678**(%%) to access AT Command input.
223 223  )))
224 224  
225 -[[image:1657329814315-101.png]]
202 +[[image:image-20220708110657-3.png]]
226 226  
227 -
228 228  (((
229 -(% style="color:red" %)**Note: the valid AT Commands can be found at: **(%%)**[[https:~~/~~/www.dropbox.com/sh/aaq2xcl0bzfu0yd/AAAEAHRa7Io_465ds4Y7-F3aa?dl=0>>https://www.dropbox.com/sh/aaq2xcl0bzfu0yd/AAAEAHRa7Io_465ds4Y7-F3aa?dl=0]]**
205 +(% style="color:red" %)Note: the valid AT Commands can be found at: (%%)[[http:~~/~~/www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/]]
230 230  )))
231 231  
232 232  
... ... @@ -233,72 +233,59 @@
233 233  
234 234  === 2.2.4 Use CoAP protocol to uplink data ===
235 235  
212 +(% style="color:red" %)Note: if you don't have CoAP server, you can refer this link to set up one: (%%)[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/>>http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]]
236 236  
237 -(% style="color:red" %)**Note: if you don't have CoAP server, you can refer this link to set up one: **(%%)**[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/>>http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]]**
238 238  
239 -
240 -(((
241 241  **Use below commands:**
242 -)))
243 243  
244 -* (((
245 -(% style="color:blue" %)**AT+PRO=1**  (%%) ~/~/ Set to use CoAP protocol to uplink
246 -)))
247 -* (((
248 -(% style="color:blue" %)**AT+SERVADDR=120.24.4.116,5683   ** (%%)~/~/ to set CoAP server address and port
249 -)))
250 -* (((
251 -(% style="color:blue" %)**AT+URI=5,11,"mqtt",11,"coap",12,"0",15,"c=text1",23,"0" ** (%%) ~/~/Set COAP resource path
217 +* (% style="color:blue" %)**AT+PRO=1**  (%%) ~/~/ Set to use CoAP protocol to uplink
218 +* (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,5683   ** (%%)~/~/ to set CoAP server address and port
219 +* (% style="color:blue" %)**AT+URI=5,11,"mqtt",11,"coap",12,"0",15,"c=text1",23,"0" ** (%%) ~/~/Set COAP resource path
252 252  
253 -
254 -
255 -)))
256 -
257 -(((
258 258  For parameter description, please refer to AT command set
259 -)))
260 260  
261 -[[image:1657330452568-615.png]]
223 +[[image:1657249793983-486.png]]
262 262  
263 263  
226 +After configure the server address and (% style="color:green" %)**reset the device**(%%) (via AT+ATZ ), NSE01 will start to uplink sensor values to CoAP server.
264 264  
265 -(((
266 -After configure the server address and (% style="color:green" %)**reset the device**(%%) (via AT+ATZ ), NDDS75 will start to uplink sensor values to CoAP server.
267 -)))
228 +[[image:1657249831934-534.png]]
268 268  
269 -[[image:1657330472797-498.png]]
270 270  
271 271  
272 -
273 273  === 2.2.5 Use UDP protocol to uplink data(Default protocol) ===
274 274  
234 +This feature is supported since firmware version v1.0.1
275 275  
276 -* (% style="color:blue" %)**AT+PRO=2   ** (%%) ~/~/ Set to use UDP protocol to uplink
236 +
237 +* (% style="color:blue" %)**AT+PRO=2   ** (%%) ~/~/ Set to use UDP protocol to uplink
277 277  * (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,5601   ** (%%) ~/~/ to set UDP server address and port
278 -* (% style="color:blue" %)**AT+CFM=1       ** (%%) ~/~/ If the server does not respond, this command is unnecessary
239 +* (% style="color:blue" %)**AT+CFM=1       ** (%%) ~/~/If the server does not respond, this command is unnecessary
279 279  
280 -[[image:1657330501006-241.png]]
241 +[[image:1657249864775-321.png]]
281 281  
282 282  
283 -[[image:1657330533775-472.png]]
244 +[[image:1657249930215-289.png]]
284 284  
285 285  
286 286  
287 287  === 2.2.6 Use MQTT protocol to uplink data ===
288 288  
250 +This feature is supported since firmware version v110
289 289  
290 -* (% style="color:blue" %)**AT+PRO=3   ** (%%) ~/~/Set to use MQTT protocol to uplink
291 -* (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,1883   ** (%%) ~/~/Set MQTT server address and port
292 -* (% style="color:blue" %)**AT+CLIENT=CLIENT       ** (%%)~/~/Set up the CLIENT of MQTT
293 -* (% style="color:blue" %)**AT+UNAME=UNAME                                **(%%)~/~/Set the username of MQTT
294 -* (% style="color:blue" %)**AT+PWD=PWD                                         **(%%)~/~/Set the password of MQTT
295 -* (% style="color:blue" %)**AT+PUBTOPIC=NDDS75_PUB                 **(%%)~/~/Set the sending topic of MQTT
296 -* (% style="color:blue" %)**AT+SUBTOPIC=NDDS75_SUB          **(%%) ~/~/Set the subscription topic of MQTT
297 297  
253 +* (% style="color:blue" %)**AT+PRO=3   ** (%%) ~/~/Set to use MQTT protocol to uplink
254 +* (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,1883   ** (%%) ~/~/Set MQTT server address and port
255 +* (% style="color:blue" %)**AT+CLIENT=CLIENT       ** (%%)~/~/Set up the CLIENT of MQTT
256 +* (% style="color:blue" %)**AT+UNAME=UNAME                               **(%%)~/~/Set the username of MQTT
257 +* (% style="color:blue" %)**AT+PWD=PWD                                        **(%%)~/~/Set the password of MQTT
258 +* (% style="color:blue" %)**AT+PUBTOPIC=NSE01_PUB                    **(%%)~/~/Set the sending topic of MQTT
259 +* (% style="color:blue" %)**AT+SUBTOPIC=NSE01_SUB          **(%%) ~/~/Set the subscription topic of MQTT
260 +
298 298  [[image:1657249978444-674.png]]
299 299  
300 300  
301 -[[image:1657330723006-866.png]]
264 +[[image:1657249990869-686.png]]
302 302  
303 303  
304 304  (((
... ... @@ -309,226 +309,178 @@
309 309  
310 310  === 2.2.7 Use TCP protocol to uplink data ===
311 311  
275 +This feature is supported since firmware version v110
312 312  
277 +
313 313  * (% style="color:blue" %)**AT+PRO=4   ** (%%) ~/~/ Set to use TCP protocol to uplink
314 314  * (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,5600   **(%%) ~/~/ to set TCP server address and port
315 315  
316 -[[image:image-20220709093918-1.png]]
281 +[[image:1657250217799-140.png]]
317 317  
318 318  
319 -[[image:image-20220709093918-2.png]]
284 +[[image:1657250255956-604.png]]
320 320  
321 321  
322 322  
323 323  === 2.2.8 Change Update Interval ===
324 324  
325 -
326 326  User can use below command to change the (% style="color:green" %)**uplink interval**.
327 327  
328 328  * (% style="color:blue" %)**AT+TDC=600      ** (%%)~/~/ Set Update Interval to 600s
329 329  
330 330  (((
331 -(% style="color:red" %)**NOTE: By default, the device will send an uplink message every 1 hour.**
295 +(% style="color:red" %)**NOTE:**
296 +)))
332 332  
333 -
298 +(((
299 +(% style="color:red" %)1. By default, the device will send an uplink message every 1 hour.
334 334  )))
335 335  
336 -**NOTE:When the firmware version is v1.3.2 and later firmware:**
337 337  
338 -**By default, the device will send an uplink message every 2 hours. Each Uplink Include 8 set of records in this 2 hour (15 minute interval / record).**
339 339  
340 -
341 341  == 2.3  Uplink Payload ==
342 342  
306 +In this mode, uplink payload includes in total 18 bytes
343 343  
344 -=== 2.3.1 Before Firmware 1.3.2 ===
345 -
346 -In this mode, uplink payload includes in total 14 bytes
347 -
348 -(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:440px" %)
308 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
349 349  |=(% style="width: 60px;" %)(((
350 350  **Size(bytes)**
351 -)))|=(% style="width: 60px;" %)**6**|=(% style="width: 35px;" %)2|=(% style="width: 35px;" %)**2**|=(% style="width: 80px;" %)**1**|=(% style="width: 100px;" %)**2**|=(% style="width: 60px;" %)**1**
352 -|(% style="width:97px" %)**Value**|(% style="width:83px" %)[[Device ID>>||anchor="H2.4.1A0A0DeviceID"]]|(% style="width:41px" %)[[Ver>>||anchor="H2.4.2A0VersionInfo"]]|(% style="width:46px" %)[[BAT>>||anchor="H2.4.3A0BatteryInfo"]]|(% style="width:123px" %)[[Signal Strength>>||anchor="H2.4.4A0SignalStrength"]]|(% style="width:120px" %)[[Distance (unit: mm)>>||anchor="H2.4.5A0Distance"]]|(% style="width:80px" %)[[Interrupt>>||anchor="H2.4.6A0DigitalInterrupt"]]
311 +)))|=(% style="width: 50px;" %)**6**|=(% style="width: 25px;" %)2|=(% style="width: 25px;" %)**2**|=(% style="width: 70px;" %)**1**|=(% style="width: 60px;" %)**2**|=(% style="width: 80px;" %)**2**|=(% style="width: 90px;" %)**2**|=(% style="width: 50px;" %)**1**
312 +|(% style="width:97px" %)**Value**|(% style="width:83px" %)[[Device ID>>||anchor="H2.4.1A0A0DeviceID"]]|(% style="width:41px" %)[[Ver>>||anchor="H2.4.2A0VersionInfo"]]|(% style="width:46px" %)[[BAT>>||anchor="H2.4.3A0BatteryInfo"]]|(% style="width:123px" %)[[Signal Strength>>||anchor="H2.4.4A0SignalStrength"]]|(% style="width:108px" %)[[Soil Moisture>>||anchor="H2.4.5A0SoilMoisture"]]|(% style="width:133px" %)[[Soil Temperature>>||anchor="H2.4.6A0SoilTemperature"]]|(% style="width:159px" %)[[Soil Conductivity(EC)>>||anchor="H2.4.7A0SoilConductivity28EC29"]]|(% style="width:80px" %)[[Interrupt>>||anchor="H2.4.8A0DigitalInterrupt"]]
353 353  
354 -(((
355 -If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NDDS751 uplink data.
356 -)))
314 +If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NSE01 uplink data.
357 357  
358 358  
359 -[[image:1657331036973-987.png]]
317 +[[image:image-20220708111918-4.png]]
360 360  
361 361  
362 -(((
363 363  The payload is ASCII string, representative same HEX:
364 -)))
365 365  
366 -(((
367 -0x72403155615900640c6c19029200 where:
368 -)))
322 +0x72403155615900640c7817075e0a8c02f900 where:
369 369  
370 -* (((
371 -Device ID: 0x724031556159 = 724031556159
372 -)))
373 -* (((
374 -Version: 0x0064=100=1.0.0
375 -)))
324 +* Device ID: 0x 724031556159 = 724031556159
325 +* Version: 0x0064=100=1.0.0
376 376  
377 -* (((
378 -BAT: 0x0c6c = 3180 mV = 3.180V
379 -)))
380 -* (((
381 -Signal: 0x19 = 25
382 -)))
383 -* (((
384 -Distance: 0x0292= 658 mm
385 -)))
386 -* (((
387 -Interrupt: 0x00 = 0
327 +* BAT: 0x0c78 = 3192 mV = 3.192V
328 +* Singal: 0x17 = 23
329 +* Soil Moisture: 0x075e= 1886 = 18.86  %
330 +* Soil Temperature:0x0a8c =2700=27 °C
331 +* Soil Conductivity(EC) = 0x02f9 =761 uS /cm
332 +* Interrupt: 0x00 = 0
388 388  
389 -
390 -)))
391 391  
392 -=== **2.3.2 Since firmware v1.3.2** ===
335 +== 2.4  Payload Explanation and Sensor Interface ==
393 393  
394 -In this mode, uplink payload includes 69 bytes in total by default.
395 395  
396 -Each time the device uploads a data package, 8 sets of recorded data will be attached. Up to 32 sets of recorded data can be uploaded.
338 +=== 2.4.1  Device ID ===
397 397  
398 -|**Size(bytes)**|**8**|2|2|1|1|1|2|4|2|4
399 -|**Value**|Device ID|Ver|BAT|Signal Strength|MOD|Interrupt|Distance|Timestamp|Distance|Timestamp.......
340 +By default, the Device ID equal to the last 6 bytes of IMEI.
400 400  
401 -If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NDDS75 uplink data.
342 +User can use (% style="color:blue" %)**AT+DEUI**(%%) to set Device ID
402 402  
403 -[[image:image-20220908175246-1.png]]
344 +**Example:**
404 404  
405 -The payload is ASCII string, representative same HEX:
346 +AT+DEUI=A84041F15612
406 406  
407 -0x(% style="color:red" %)f867787050213317(% style="color:blue" %)0084(% style="color:green" %)0cf4(% style="color:red" %)1e(% style="color:blue" %)01(% style="color:green" %)00(% style="color:red" %)**//00396319bb32//**00396319baf0//**00396319ba3c**//00396319b988//**00396319b8d4**//00396319b820//**00396319b76c**//00396319b6b8//**00396319b604**//(%%) where:
348 +The Device ID is stored in a none-erase area, Upgrade the firmware or run AT+FDR won't erase Device ID.
408 408  
409 -* (% style="color:green" %)Device ID: f867787050213317 = f867787050213317
410 -* (% style="color:red" %)Version: 0x0084=132=1.3.2
411 -* (% style="color:green" %)BAT: 0x0cf4 = 3316 mV = 3.316V
412 -* (% style="color:blue" %)Singal: 0x1e = 30
413 -* (% style="color:red" %)Mod: 0x01 = 1
414 -* Interrupt: 0x00= 0
415 -* Distance: 0x0039= 57 = 57
416 -* Time stamp : 0x6315537b =1662342011  ([[Unix Epoch Time>>url:http://www.epochconverter.com/]])
417 -* Distance,Time stamp : 00396319baf0
418 -* (% style="color:red" %) 8 sets of recorded data: Distance,Time stamp : //**00396319ba3c**//,.......
419 419  
420 -== 2.4  Payload Explanation and Sensor Interface ==
421 421  
352 +=== 2.4.2  Version Info ===
422 422  
423 -=== 2.4.1  Device ID ===
354 +Specify the software version: 0x64=100, means firmware version 1.00.
424 424  
356 +For example: 0x00 64 : this device is NSE01 with firmware version 1.0.0.
425 425  
426 -(((
427 -By default, the Device ID equal to the last 6 bytes of IMEI.
428 -)))
429 429  
430 -(((
431 -User can use (% style="color:blue" %)**AT+DEUI**(%%) to set Device ID
432 432  
433 -
434 -)))
360 +=== 2.4.3  Battery Info ===
435 435  
436 436  (((
437 -**Example:**
363 +Check the battery voltage for LSE01.
438 438  )))
439 439  
440 440  (((
441 -AT+DEUI=A84041F15612
367 +Ex1: 0x0B45 = 2885mV
442 442  )))
443 443  
444 444  (((
445 -The Device ID is stored in a none-erase area, Upgrade the firmware or run **AT+FDR** won't erase Device ID.
371 +Ex2: 0x0B49 = 2889mV
446 446  )))
447 447  
448 448  
449 -**NOTE:When the firmware version is v1.3.2 and later firmware:**
450 450  
451 -By default, the Device ID equal to the last 15 bits of IMEI.
376 +=== 2.4.4  Signal Strength ===
452 452  
453 -User can use **AT+DEUI** to set Device ID
378 +NB-IoT Network signal Strength.
454 454  
455 -**Example:**
380 +**Ex1: 0x1d = 29**
456 456  
457 -AT+DEUI=868411056754138
382 +(% style="color:blue" %)**0**(%%)  -113dBm or less
458 458  
459 -=== 2.4.2  Version Info ===
384 +(% style="color:blue" %)**1**(%%)  -111dBm
460 460  
386 +(% style="color:blue" %)**2...30**(%%) -109dBm... -53dBm
461 461  
462 -(((
463 -Specify the software version: 0x64=100, means firmware version 1.00.
464 -)))
388 +(% style="color:blue" %)**31**  (%%) -51dBm or greater
465 465  
466 -(((
467 -For example: 0x00 64 : this device is NDDS75 with firmware version 1.0.0.
468 -)))
390 +(% style="color:blue" %)**99**   (%%) Not known or not detectable
469 469  
470 470  
471 471  
472 -=== 2.4.3  Battery Info ===
394 +=== 2.4.5  Soil Moisture ===
473 473  
474 -
475 475  (((
476 -Ex1: 0x0B45 = 2885mV
397 +Get the moisture content of the soil. The value range of the register is 0-10000(Decimal), divide this value by 100 to get the percentage of moisture in the soil.
477 477  )))
478 478  
479 479  (((
480 -Ex2: 0x0B49 = 2889mV
401 +For example, if the data you get from the register is **__0x05 0xDC__**, the moisture content in the soil is
481 481  )))
482 482  
483 -
484 -
485 -=== 2.4.4  Signal Strength ===
486 -
487 -
488 488  (((
489 -NB-IoT Network signal Strength.
405 +
490 490  )))
491 491  
492 492  (((
493 -**Ex1: 0x1d = 29**
409 +(% style="color:#4f81bd" %)**05DC(H) = 1500(D) /100 = 15%.**
494 494  )))
495 495  
496 -(((
497 -(% style="color:blue" %)**0**(%%)  -113dBm or less
498 -)))
499 499  
413 +
414 +=== 2.4.6  Soil Temperature ===
415 +
500 500  (((
501 -(% style="color:blue" %)**1**(%%)  -111dBm
417 + Get the temperature in the soil. The value range of the register is -4000 - +800(Decimal), divide this value by 100 to get the temperature in the soil. For example, if the data you get from the register is __**0x09 0xEC**__, the temperature content in the soil is
502 502  )))
503 503  
504 504  (((
505 -(% style="color:blue" %)**2...30**(%%) -109dBm... -53dBm
421 +**Example**:
506 506  )))
507 507  
508 508  (((
509 -(% style="color:blue" %)**31**  (%%) -51dBm or greater
425 +If payload is 0105H: ((0x0105 & 0x8000)>>15 === 0),temp = 0105(H)/100 = 2.61 °C
510 510  )))
511 511  
512 512  (((
513 -(% style="color:blue" %)**99**   (%%) Not known or not detectable
429 +If payload is FF7EH: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/100 = -1.29 °C
514 514  )))
515 515  
516 516  
517 517  
518 -=== 2.4.5  Distance ===
434 +=== 2.4.7  Soil Conductivity (EC) ===
519 519  
436 +(((
437 +Obtain (% style="color:#4f81bd" %)**__soluble salt concentration__**(%%) in soil or (% style="color:#4f81bd" %)**__soluble ion concentration in liquid fertilizer__**(%%) or (% style="color:#4f81bd" %)**__planting medium__**(%%). The value range of the register is 0 - 20000(Decimal)( Can be greater than 20000).
438 +)))
520 520  
521 -Get the distance. Flat object range 280mm - 7500mm.
522 -
523 523  (((
524 -For example, if the data you get from the register is **__0x0B 0x05__**, the distance between the sensor and the measured object is
441 +For example, if the data you get from the register is __**0x00 0xC8**__, the soil conductivity is 00C8(H) = 200(D) = 200 uS/cm.
525 525  )))
526 526  
527 527  (((
528 -(((
529 -(% style="color:blue" %)** 0B05(H) = 2821(D) = 2821mm.**
445 +Generally, the EC value of irrigation water is less than 800uS / cm.
530 530  )))
531 -)))
532 532  
533 533  (((
534 534  
... ... @@ -538,75 +538,46 @@
538 538  
539 539  )))
540 540  
541 -=== 2.4.6  Digital Interrupt ===
456 +=== 2.4.8  Digital Interrupt ===
542 542  
458 +Digital Interrupt refers to pin (% style="color:blue" %)**GPIO_EXTI**(%%), and there are different trigger methods. When there is a trigger, the NSE01 will send a packet to the server.
543 543  
544 -(((
545 -Digital Interrupt refers to pin (% style="color:blue" %)**GPIO_EXTI**(%%), and there are different trigger methods. When there is a trigger, the NDDS75 will send a packet to the server.
546 -)))
547 -
548 -(((
549 549  The command is:
550 -)))
551 551  
552 -(((
553 553  (% style="color:blue" %)**AT+INTMOD=3 **(%%) ~/~/(more info about INMOD please refer [[**AT Command Manual**>>url:https://www.dragino.com/downloads/downloads/NB-IoT/NBSN95/DRAGINO_NBSN95-NB_AT%20Commands_v1.1.0.pdf]])**.**
554 -)))
555 555  
556 556  
557 -(((
558 558  The lower four bits of this data field shows if this packet is generated by interrupt or not. Click here for the hardware and software set up.
559 -)))
560 560  
561 561  
562 -(((
563 563  Example:
564 -)))
565 565  
566 -(((
567 567  0x(00): Normal uplink packet.
568 -)))
569 569  
570 -(((
571 571  0x(01): Interrupt Uplink Packet.
572 -)))
573 573  
574 574  
575 575  
576 -=== 2.4.7  ​+5V Output ===
476 +=== 2.4.9  ​+5V Output ===
577 577  
478 +NSE01 will enable +5V output before all sampling and disable the +5v after all sampling. 
578 578  
579 -(((
580 -NDDS75 will enable +5V output before all sampling and disable the +5v after all sampling. 
581 -)))
582 582  
583 -
584 -(((
585 585  The 5V output time can be controlled by AT Command.
586 586  
587 -
588 -)))
589 -
590 -(((
591 591  (% style="color:blue" %)**AT+5VT=1000**
592 592  
593 -
594 -)))
595 -
596 -(((
597 597  Means set 5V valid time to have 1000ms. So the real 5V output will actually have 1000ms + sampling time for other sensors.
598 -)))
599 599  
600 600  
601 601  
602 602  == 2.5  Downlink Payload ==
603 603  
491 +By default, NSE01 prints the downlink payload to console port.
604 604  
605 -By default, NDDS75 prints the downlink payload to console port.
493 +[[image:image-20220708133731-5.png]]
606 606  
607 -[[image:image-20220709100028-1.png]]
608 608  
609 -
610 610  (((
611 611  (% style="color:blue" %)**Examples:**
612 612  )))
... ... @@ -640,103 +640,83 @@
640 640  )))
641 641  
642 642  (((
643 -If payload = 0x04FF, it will reset the NDDS75
529 +If payload = 0x04FF, it will reset the NSE01
644 644  )))
645 645  
646 646  
647 647  * (% style="color:blue" %)**INTMOD**
648 648  
649 -(((
650 650  Downlink Payload: 06000003, Set AT+INTMOD=3
651 -)))
652 652  
653 653  
654 -== 2.6 Distance alarm function(Since firmware v1.3.2) ==
655 655  
656 -➢ AT Command:
539 +== 2.6  ​LED Indicator ==
657 657  
658 -AT+ LDDSALARM=min,max
541 +(((
542 +The NSE01 has an internal LED which is to show the status of different state.
659 659  
660 -² When min=0, and max≠0, Alarm higher than max
661 661  
662 -² When min≠0, and max=0, Alarm lower than min
545 +* When power on, NSE01 will detect if sensor probe is connected, if probe detected, LED will blink four times. (no blinks in this step is no probe)
546 +* Then the LED will be on for 1 second means device is boot normally.
547 +* After NSE01 join NB-IoT network. The LED will be ON for 3 seconds.
548 +* For each uplink probe, LED will be on for 500ms.
549 +)))
663 663  
664 -² When min≠0 and max≠0, Alarm higher than max or lower than min
665 665  
666 -Example:
667 667  
668 -AT+ LDDSALARM=260,2000 ~/~/ Alarm when distance lower than 260.
669 669  
554 +== 2.7  Installation in Soil ==
670 670  
671 -== 2.7 Set the number of data to be uploaded and the recording time ==
556 +__**Measurement the soil surface**__
672 672  
673 -➢ AT Command:
558 +Choose the proper measuring position. Avoid the probe to touch rocks or hard things. Split the surface soil according to the measured deep. Keep the measured as original density. Vertical insert the probe into the soil to be measured. Make sure not shake when inserting. [[https:~~/~~/img.alicdn.com/imgextra/i3/2005165265/O1CN010rj9Oh1olPsQxrdUK_!!2005165265.jpg>>url:https://img.alicdn.com/imgextra/i3/2005165265/O1CN010rj9Oh1olPsQxrdUK_!!2005165265.jpg]]
674 674  
675 -AT+TR=900  ~/~/The unit is seconds, and the default is to record data once every 900 seconds.( The minimum can be set to 180 seconds)
560 +[[image:1657259653666-883.png]] ​
676 676  
677 -AT+NOUD=8  ~/~/The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded.
678 678  
679 -== 2.8 Read or Clear cached data ==
563 +(((
564 +
680 680  
681 -➢ AT Command:
566 +(((
567 +Dig a hole with diameter > 20CM.
568 +)))
682 682  
683 -AT+CDP ~/~/ Read cached data
570 +(((
571 +Horizontal insert the probe to the soil and fill the hole for long term measurement.
572 +)))
573 +)))
684 684  
685 -[[image:image-20220908175333-2.png]]
575 +[[image:1654506665940-119.png]]
686 686  
687 -AT+CDP=0 ~/~/ Clear cached data
688 -
689 -== 2.9  ​LED Indicator ==
690 -
691 -
692 -The NDDS75 has an internal LED which is to show the status of different state.
693 -
694 -
695 -* When power on, NDDS75 will detect if sensor probe is connected, if probe detected, LED will blink four times. (no blinks in this step is no probe)
696 -* Then the LED will be on for 1 second means device is boot normally.
697 -* After NDDS75 join NB-IoT network. The LED will be ON for 3 seconds.
698 -* For each uplink probe, LED will be on for 500ms.
699 -
700 700  (((
701 701  
702 702  )))
703 703  
704 704  
582 +== 2.8  ​Firmware Change Log ==
705 705  
706 -== 2.10  ​Firmware Change Log ==
707 707  
585 +Download URL & Firmware Change log
708 708  
709 -(((
710 -Download URL & Firmware Change log:  [[https:~~/~~/www.dropbox.com/sh/3hb94r49iszmstx/AADvSJcXxahEUfxqKWVnZx-La?dl=0>>https://www.dropbox.com/sh/3hb94r49iszmstx/AADvSJcXxahEUfxqKWVnZx-La?dl=0]]
711 -)))
587 +[[www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/Firmware/]]
712 712  
713 -(((
714 -
715 -)))
716 716  
717 -(((
718 -Upgrade Instruction: [[Upgrade Firmware>>||anchor="H5.1200BHowtoUpgradeFirmware"]]
719 -)))
590 +Upgrade Instruction: [[Upgrade_Firmware>>||anchor="H5.1200BHowtoUpgradeFirmware"]]
720 720  
721 721  
722 722  
723 -== 2.11  ​Battery Analysis ==
594 +== 2.9  ​Battery Analysis ==
724 724  
596 +=== 2.9.1  ​Battery Type ===
725 725  
726 -=== 2.11.1  ​Battery Type ===
727 727  
599 +The NSE01 battery is a combination of an 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is none-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
728 728  
729 -(((
730 -The NDDS75 battery is a combination of an 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is none-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
731 -)))
732 732  
733 -(((
734 734  The battery is designed to last for several years depends on the actually use environment and update interval. 
735 -)))
736 736  
737 -(((
604 +
738 738  The battery related documents as below:
739 -)))
740 740  
741 741  * [[Battery Dimension>>http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
742 742  * [[Lithium-Thionyl Chloride Battery datasheet>>http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
... ... @@ -743,14 +743,13 @@
743 743  * [[Lithium-ion Battery-Capacitor datasheet>>http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
744 744  
745 745  (((
746 -[[image:image-20220709101450-2.png]]
612 +[[image:image-20220708140453-6.png]]
747 747  )))
748 748  
749 749  
750 750  
751 -=== 2.11.2  Power consumption Analyze ===
617 +=== 2.9.2  Power consumption Analyze ===
752 752  
753 -
754 754  (((
755 755  Dragino battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
756 756  )))
... ... @@ -783,13 +783,12 @@
783 783  And the Life expectation in difference case will be shown on the right.
784 784  )))
785 785  
786 -[[image:image-20220709110451-3.png]]
651 +[[image:image-20220708141352-7.jpeg]]
787 787  
788 788  
789 789  
790 -=== 2.11.3  ​Battery Note ===
655 +=== 2.9.3  ​Battery Note ===
791 791  
792 -
793 793  (((
794 794  The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
795 795  )))
... ... @@ -796,11 +796,10 @@
796 796  
797 797  
798 798  
799 -=== 2.11.4  Replace the battery ===
663 +=== 2.9.4  Replace the battery ===
800 800  
801 -
802 802  (((
803 -The default battery pack of NDDS75 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes).
666 +The default battery pack of NSE01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes).
804 804  )))
805 805  
806 806  
... ... @@ -807,7 +807,6 @@
807 807  
808 808  = 3. ​ Access NB-IoT Module =
809 809  
810 -
811 811  (((
812 812  Users can directly access the AT command set of the NB-IoT module.
813 813  )))
... ... @@ -814,23 +814,19 @@
814 814  
815 815  (((
816 816  The AT Command set can refer the BC35-G NB-IoT Module AT Command: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/]] 
817 -
818 -
819 819  )))
820 820  
821 -[[image:1657333200519-600.png]]
681 +[[image:1657261278785-153.png]]
822 822  
823 823  
824 824  
825 825  = 4.  Using the AT Commands =
826 826  
827 -
828 828  == 4.1  Access AT Commands ==
829 829  
689 +See this link for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/]]
830 830  
831 -See this link for detail:  [[https:~~/~~/www.dropbox.com/sh/aaq2xcl0bzfu0yd/AAAEAHRa7Io_465ds4Y7-F3aa?dl=0>>https://www.dropbox.com/sh/aaq2xcl0bzfu0yd/AAAEAHRa7Io_465ds4Y7-F3aa?dl=0]]
832 832  
833 -
834 834  AT+<CMD>?  : Help on <CMD>
835 835  
836 836  AT+<CMD>         : Run <CMD>
... ... @@ -870,23 +870,7 @@
870 870  
871 871  AT+SERVADDR  : Server Address
872 872  
873 -AT+TR      : Get or Set record time"
874 874  
875 -AT+APN     : Get or set the APN
876 -
877 -AT+FBAND   : Get or Set whether to automatically modify the frequency band
878 -
879 -AT+DNSCFG  : Get or Set DNS Server
880 -
881 -AT+GETSENSORVALUE   : Returns the current sensor measurement
882 -
883 -AT+NOUD      : Get or Set the number of data to be uploaded
884 -
885 -AT+CDP     : Read or Clear cached data
886 -
887 -AT+LDDSALARM : Get or Set alarm of distance
888 -
889 -
890 890  (% style="color:#037691" %)**COAP Management**      
891 891  
892 892  AT+URI            : Resource parameters
... ... @@ -920,7 +920,6 @@
920 920  
921 921  = ​5.  FAQ =
922 922  
923 -
924 924  == 5.1 ​ How to Upgrade Firmware ==
925 925  
926 926  
... ... @@ -933,7 +933,7 @@
933 933  )))
934 934  
935 935  (((
936 -(% style="color:red" %)**Notice, NDDS75 and LDDS75 share the same mother board. They use the same connection and method to update.**
777 +(% style="color:red" %)Notice, NSE01 and LSE01 share the same mother board. They use the same connection and method to update.
937 937  )))
938 938  
939 939  
... ... @@ -940,34 +940,28 @@
940 940  
941 941  = 6.  Trouble Shooting =
942 942  
943 -
944 944  == 6.1  ​Connection problem when uploading firmware ==
945 945  
946 946  
947 -(((
948 -**Please see: **[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting]]
949 -)))
950 -
951 951  (% class="wikigeneratedid" %)
952 952  (((
953 -
789 +(% style="font-size:14px" %)**Please see: **(%%)[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting||style="background-color: rgb(255, 255, 255); font-size: 14px;"]]
954 954  )))
955 955  
956 956  
793 +
957 957  == 6.2  AT Command input doesn't work ==
958 958  
959 -
960 960  (((
961 961  In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
962 -
963 -
964 964  )))
965 965  
966 966  
801 +
967 967  = 7. ​ Order Info =
968 968  
969 969  
970 -Part Number**:** (% style="color:#4f81bd" %)**NSDDS75**
805 +Part Number**:** (% style="color:#4f81bd" %)**NSE01**
971 971  
972 972  
973 973  (% class="wikigeneratedid" %)
... ... @@ -982,7 +982,8 @@
982 982  
983 983  (% style="color:#037691" %)**Package Includes**:
984 984  
985 -* NDDS75 NB-IoT Distance Detect Sensor Node x 1
820 +
821 +* NSE01 NB-IoT Soil Moisture & EC Sensor x 1
986 986  * External antenna x 1
987 987  )))
988 988  
... ... @@ -989,13 +989,11 @@
989 989  (((
990 990  
991 991  
992 -
993 993  (% style="color:#037691" %)**Dimension and weight**:
994 994  
995 -* Device Size: 13.0 x 5 x 4.5 cm
996 -* Device Weight: 150g
997 -* Package Size / pcs : 15 x 12x 5.5 cm
998 -* Weight / pcs : 220g
830 +
831 +* Size: 195 x 125 x 55 mm
832 +* Weight:   420g
999 999  )))
1000 1000  
1001 1001  (((
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1007 1007  
1008 1008  = 9.  Support =
1009 1009  
1010 -
1011 1011  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1012 1012  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
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