Last modified by Bei Jinggeng on 2024/05/31 09:53

From version 103.1
edited by David Huang
on 2022/09/08 18:02
Change comment: There is no comment for this version
To version 65.2
edited by Xiaoling
on 2022/07/08 15:03
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -NDDS75 NB-IoT Distance Detect Sensor User Manual
1 +NSE01 - NB-IoT Soil Moisture & EC Sensor User Manual
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.David
1 +XWiki.Xiaoling
Content
... ... @@ -1,77 +1,66 @@
1 1  (% style="text-align:center" %)
2 -[[image:image-20220709085040-1.png||height="542" width="524"]]
2 +[[image:image-20220606151504-2.jpeg||height="554" width="554"]]
3 3  
4 4  
5 5  
6 6  
7 7  
8 -**Table of Contents:**
9 9  
10 -{{toc/}}
11 11  
12 12  
13 13  
14 14  
15 15  
14 +**Table of Contents:**
16 16  
17 -= 1.  Introduction =
18 18  
19 19  
20 -== 1.1 ​ What is NDDS75 Distance Detection Sensor ==
21 21  
22 -(((
23 -
24 24  
25 -(((
26 -(((
27 -The Dragino NDDS75 is a (% style="color:blue" %)**NB-IoT Distance Detection Sensor**(%%) for Internet of Things solution. It is designed to measure the distance between the sensor and a flat object. The distance detection sensor is a module that uses ultrasonic sensing technology for distance measurement, and temperature compensation is performed internally to improve the reliability of data.
28 -)))
29 29  
30 -(((
31 -The NDDS75 can be applied to scenarios such as horizontal distance measurement, liquid level measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, bottom water level monitoring, etc. It detects the distance between the measured object and the sensor, and uploads the value via wireless to IoT Server via NB-IoT Network.
32 -)))
21 += 1.  Introduction =
33 33  
34 -(((
35 -NarrowBand-Internet of Things (NB-IoT) is a standards-based low power wide area (LPWA) technology developed to enable a wide range of new IoT devices and services. NB-IoT significantly improves the power consumption of user devices, system capacity and spectrum efficiency, especially in deep coverage.
36 -)))
23 +== 1.1 ​ What is LoRaWAN Soil Moisture & EC Sensor ==
37 37  
38 38  (((
39 -NDDS75 supports different uplink methods include (% style="color:blue" %)**TCP, MQTT, UDP and CoAP** (%%)for different application requirement.
40 -)))
26 +
41 41  
42 -(((
43 -NDDS75 is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery**(%%), It is designed for long term use up to 5 years. (Actually Battery life depends on the use environment, update period & uplink method)
44 -)))
28 +Dragino NSE01 is an (% style="color:blue" %)**NB-IOT soil moisture & EC sensor**(%%) for agricultural IoT. Used to measure the soil moisture of saline-alkali soil and loam. The soil sensor uses the FDR method to calculate soil moisture and compensates it with soil temperature and electrical conductivity. It has also been calibrated for mineral soil types at the factory.
45 45  
46 -(((
47 -To use NDDS75, user needs to check if there is NB-IoT coverage in local area and with the bands NDDS75 supports. If the local operate support it, user needs to get a NB-IoT SIM card from local operator and install NDDS75 to get NB-IoT network connection.
48 -)))
49 -)))
30 +It can detect (% style="color:blue" %)**Soil Moisture, Soil Temperature and Soil Conductivity**(%%), and upload its value to the server wirelessly.
50 50  
32 +The wireless technology used in NSE01 allows the device to send data at a low data rate and reach ultra-long distances, providing ultra-long-distance spread spectrum Communication.
33 +
34 +NSE01 are powered by (% style="color:blue" %)**8500mAh Li-SOCI2**(%%) batteries, which can be used for up to 5 years.  
35 +
51 51  
52 52  )))
53 53  
54 -[[image:1657327959271-447.png]]
39 +[[image:1654503236291-817.png]]
55 55  
56 56  
42 +[[image:1657245163077-232.png]]
57 57  
58 -== 1.2 ​ Features ==
59 59  
60 60  
46 +== 1.2 ​Features ==
47 +
61 61  * NB-IoT Bands: B1/B3/B8/B5/B20/B28 @H-FDD
62 -* Ultra low power consumption
63 -* Distance Detection by Ultrasonic technology
64 -* Flat object range 280mm - 7500mm
65 -* Accuracy: ±(1cm+S*0.3%) (S: Distance)
66 -* Cable Length: 25cm
49 +* Monitor Soil Moisture
50 +* Monitor Soil Temperature
51 +* Monitor Soil Conductivity
67 67  * AT Commands to change parameters
68 68  * Uplink on periodically
69 69  * Downlink to change configure
70 70  * IP66 Waterproof Enclosure
56 +* Ultra-Low Power consumption
57 +* AT Commands to change parameters
71 71  * Micro SIM card slot for NB-IoT SIM
72 72  * 8500mAh Battery for long term use
73 73  
74 74  
62 +
63 +
75 75  == 1.3  Specification ==
76 76  
77 77  
... ... @@ -80,6 +80,8 @@
80 80  * Supply Voltage: 2.1v ~~ 3.6v
81 81  * Operating Temperature: -40 ~~ 85°C
82 82  
72 +
73 +
83 83  (% style="color:#037691" %)**NB-IoT Spec:**
84 84  
85 85  * - B1 @H-FDD: 2100MHz
... ... @@ -89,120 +89,93 @@
89 89  * - B20 @H-FDD: 800MHz
90 90  * - B28 @H-FDD: 700MHz
91 91  
92 -(% style="color:#037691" %)**Battery:**
93 93  
94 -* Li/SOCI2 un-chargeable battery
95 -* Capacity: 8500mAh
96 -* Self Discharge: <1% / Year @ 25°C
97 -* Max continuously current: 130mA
98 -* Max boost current: 2A, 1 second
99 99  
100 -(% style="color:#037691" %)**Power Consumption**
85 +Probe(% style="color:#037691" %)** Specification:**
101 101  
102 -* STOP Mode: 10uA @ 3.3v
103 -* Max transmit power: 350mA@3.3v
87 +Measure Volume: Base on the centra pin of the probe, a cylinder with 7cm diameter and 10cm height.
104 104  
89 +[[image:image-20220708101224-1.png]]
105 105  
106 -== ​1.4  Applications ==
107 107  
108 108  
109 -* Smart Buildings & Home Automation
110 -* Logistics and Supply Chain Management
111 -* Smart Metering
93 +== ​1.4  Applications ==
94 +
112 112  * Smart Agriculture
113 -* Smart Cities
114 -* Smart Factory
115 115  
116 116  (% class="wikigeneratedid" id="H200B1.5FirmwareChangelog" %)
117 117  ​
118 118  
119 -
120 -
121 -
122 122  == 1.5  Pin Definitions ==
123 123  
124 124  
125 -[[image:1657328609906-564.png]]
103 +[[image:1657246476176-652.png]]
126 126  
127 127  
128 128  
129 -= 2.  Use NDDS75 to communicate with IoT Server =
107 += 2.  Use NSE01 to communicate with IoT Server =
130 130  
131 -
132 132  == 2.1  How it works ==
133 133  
134 134  
135 135  (((
136 -The NDDS75 is equipped with a NB-IoT module, the pre-loaded firmware in NDDS75 will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module.  The NB-IoT network will forward this value to IoT server via the protocol defined by NDDS75.
113 +The NSE01 is equipped with a NB-IoT module, the pre-loaded firmware in NSE01 will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module.  The NB-IoT network will forward this value to IoT server via the protocol defined by NSE01.
137 137  )))
138 138  
139 139  
140 140  (((
141 -The diagram below shows the working flow in default firmware of NDDS75:
118 +The diagram below shows the working flow in default firmware of NSE01:
142 142  )))
143 143  
144 -(((
145 -
146 -)))
121 +[[image:image-20220708101605-2.png]]
147 147  
148 -[[image:1657328659945-416.png]]
149 -
150 150  (((
151 151  
152 152  )))
153 153  
154 154  
155 -== 2.2 ​ Configure the NDDS75 ==
156 156  
129 +== 2.2 ​ Configure the NSE01 ==
157 157  
131 +
158 158  === 2.2.1 Test Requirement ===
159 159  
160 160  
161 -(((
162 -To use NDDS75 in your city, make sure meet below requirements:
163 -)))
135 +To use NSE01 in your city, make sure meet below requirements:
164 164  
165 165  * Your local operator has already distributed a NB-IoT Network there.
166 -* The local NB-IoT network used the band that NDDS75 supports.
138 +* The local NB-IoT network used the band that NSE01 supports.
167 167  * Your operator is able to distribute the data received in their NB-IoT network to your IoT server.
168 168  
169 169  (((
170 -Below figure shows our testing structure. Here we have NB-IoT network coverage by China Mobile, the band they use is B8.  The NDDS75 will use CoAP((% style="color:red" %)120.24.4.116:5683)(%%) or raw UDP((% style="color:red" %)120.24.4.116:5601)(%%) or MQTT((% style="color:red" %)120.24.4.116:1883)(%%)or TCP((% style="color:red" %)120.24.4.116:5600)(%%)protocol to send data to the test server.
142 +Below figure shows our testing structure. Here we have NB-IoT network coverage by China Mobile, the band they use is B8.  The NSE01 will use CoAP((% style="color:red" %)120.24.4.116:5683)(%%) or raw UDP((% style="color:red" %)120.24.4.116:5601)(%%) or MQTT((% style="color:red" %)120.24.4.116:1883)(%%)or TCP((% style="color:red" %)120.24.4.116:5600)(%%)protocol to send data to the test server
171 171  )))
172 172  
173 173  
174 -[[image:1657328756309-230.png]]
146 +[[image:1657249419225-449.png]]
175 175  
176 176  
177 177  
178 178  === 2.2.2 Insert SIM card ===
179 179  
180 -
181 -(((
182 182  Insert the NB-IoT Card get from your provider.
183 -)))
184 184  
185 -(((
186 186  User need to take out the NB-IoT module and insert the SIM card like below:
187 -)))
188 188  
189 189  
190 -[[image:1657328884227-504.png]]
157 +[[image:1657249468462-536.png]]
191 191  
192 192  
193 193  
194 -=== 2.2.3 Connect USB – TTL to NDDS75 to configure it ===
161 +=== 2.2.3 Connect USB – TTL to NSE01 to configure it ===
195 195  
196 -
197 197  (((
198 198  (((
199 -User need to configure NDDS75 via serial port to set the (% style="color:blue" %)**Server Address** / **Uplink Topic** (%%)to define where and how-to uplink packets. NDDS75 support AT Commands, user can use a USB to TTL adapter to connect to NDDS75 and use AT Commands to configure it, as below.
165 +User need to configure NSE01 via serial port to set the (% style="color:blue" %)**Server Address** / **Uplink Topic** (%%)to define where and how-to uplink packets. NSE01 support AT Commands, user can use a USB to TTL adapter to connect to NSE01 and use AT Commands to configure it, as below.
200 200  )))
201 201  )))
202 202  
203 -[[image:image-20220709092052-2.png]]
204 204  
205 -
206 206  **Connection:**
207 207  
208 208   (% style="background-color:yellow" %)USB TTL GND <~-~-~-~-> GND
... ... @@ -221,86 +221,70 @@
221 221  * Flow Control: (% style="color:green" %)**None**
222 222  
223 223  (((
224 -Make sure the switch is in FLASH position, then power on device by connecting the jumper on NDDS75. NDDS75 will output system info once power on as below, we can enter the (% style="color:green" %)**password: 12345678**(%%) to access AT Command input.
188 +Make sure the switch is in FLASH position, then power on device by connecting the jumper on NSE01. NSE01 will output system info once power on as below, we can enter the (% style="color:green" %)**password: 12345678**(%%) to access AT Command input.
225 225  )))
226 226  
227 -[[image:1657329814315-101.png]]
191 +[[image:image-20220708110657-3.png]]
228 228  
193 +(% style="color:red" %)Note: the valid AT Commands can be found at: (%%)[[http:~~/~~/www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/]]
229 229  
230 -(((
231 -(% style="color:red" %)**Note: the valid AT Commands can be found at: **(%%)**[[https:~~/~~/www.dropbox.com/sh/aaq2xcl0bzfu0yd/AAAEAHRa7Io_465ds4Y7-F3aa?dl=0>>https://www.dropbox.com/sh/aaq2xcl0bzfu0yd/AAAEAHRa7Io_465ds4Y7-F3aa?dl=0]]**
232 -)))
233 233  
234 234  
235 -
236 236  === 2.2.4 Use CoAP protocol to uplink data ===
237 237  
199 +(% style="color:red" %)Note: if you don't have CoAP server, you can refer this link to set up one: (%%)[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/>>http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]]
238 238  
239 -(% style="color:red" %)**Note: if you don't have CoAP server, you can refer this link to set up one: **(%%)**[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/>>http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]]**
240 240  
241 -
242 -(((
243 243  **Use below commands:**
244 -)))
245 245  
246 -* (((
247 -(% style="color:blue" %)**AT+PRO=1**  (%%) ~/~/ Set to use CoAP protocol to uplink
248 -)))
249 -* (((
250 -(% style="color:blue" %)**AT+SERVADDR=120.24.4.116,5683   ** (%%)~/~/ to set CoAP server address and port
251 -)))
252 -* (((
253 -(% style="color:blue" %)**AT+URI=5,11,"mqtt",11,"coap",12,"0",15,"c=text1",23,"0" ** (%%) ~/~/Set COAP resource path
204 +* (% style="color:blue" %)**AT+PRO=1**  (%%) ~/~/ Set to use CoAP protocol to uplink
205 +* (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,5683   ** (%%)~/~/ to set CoAP server address and port
206 +* (% style="color:blue" %)**AT+URI=5,11,"mqtt",11,"coap",12,"0",15,"c=text1",23,"0" ** (%%) ~/~/Set COAP resource path
254 254  
255 -
256 -
257 -)))
258 -
259 -(((
260 260  For parameter description, please refer to AT command set
261 -)))
262 262  
263 -[[image:1657330452568-615.png]]
210 +[[image:1657249793983-486.png]]
264 264  
265 265  
213 +After configure the server address and (% style="color:green" %)**reset the device**(%%) (via AT+ATZ ), NSE01 will start to uplink sensor values to CoAP server.
266 266  
267 -(((
268 -After configure the server address and (% style="color:green" %)**reset the device**(%%) (via AT+ATZ ), NDDS75 will start to uplink sensor values to CoAP server.
269 -)))
215 +[[image:1657249831934-534.png]]
270 270  
271 -[[image:1657330472797-498.png]]
272 272  
273 273  
274 -
275 275  === 2.2.5 Use UDP protocol to uplink data(Default protocol) ===
276 276  
221 +This feature is supported since firmware version v1.0.1
277 277  
278 -* (% style="color:blue" %)**AT+PRO=2   ** (%%) ~/~/ Set to use UDP protocol to uplink
223 +
224 +* (% style="color:blue" %)**AT+PRO=2   ** (%%) ~/~/ Set to use UDP protocol to uplink
279 279  * (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,5601   ** (%%) ~/~/ to set UDP server address and port
280 -* (% style="color:blue" %)**AT+CFM=1       ** (%%) ~/~/ If the server does not respond, this command is unnecessary
226 +* (% style="color:blue" %)**AT+CFM=1       ** (%%) ~/~/If the server does not respond, this command is unnecessary
281 281  
282 -[[image:1657330501006-241.png]]
228 +[[image:1657249864775-321.png]]
283 283  
284 284  
285 -[[image:1657330533775-472.png]]
231 +[[image:1657249930215-289.png]]
286 286  
287 287  
288 288  
289 289  === 2.2.6 Use MQTT protocol to uplink data ===
290 290  
237 +This feature is supported since firmware version v110
291 291  
292 -* (% style="color:blue" %)**AT+PRO=3   ** (%%) ~/~/Set to use MQTT protocol to uplink
293 -* (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,1883   ** (%%) ~/~/Set MQTT server address and port
294 -* (% style="color:blue" %)**AT+CLIENT=CLIENT       ** (%%)~/~/Set up the CLIENT of MQTT
295 -* (% style="color:blue" %)**AT+UNAME=UNAME                                **(%%)~/~/Set the username of MQTT
296 -* (% style="color:blue" %)**AT+PWD=PWD                                         **(%%)~/~/Set the password of MQTT
297 -* (% style="color:blue" %)**AT+PUBTOPIC=NDDS75_PUB                 **(%%)~/~/Set the sending topic of MQTT
298 -* (% style="color:blue" %)**AT+SUBTOPIC=NDDS75_SUB          **(%%) ~/~/Set the subscription topic of MQTT
299 299  
240 +* (% style="color:blue" %)**AT+PRO=3   ** (%%) ~/~/Set to use MQTT protocol to uplink
241 +* (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,1883   ** (%%) ~/~/Set MQTT server address and port
242 +* (% style="color:blue" %)**AT+CLIENT=CLIENT       ** (%%)~/~/Set up the CLIENT of MQTT
243 +* (% style="color:blue" %)**AT+UNAME=UNAME                               **(%%)~/~/Set the username of MQTT
244 +* (% style="color:blue" %)**AT+PWD=PWD                                        **(%%)~/~/Set the password of MQTT
245 +* (% style="color:blue" %)**AT+PUBTOPIC=NSE01_PUB                    **(%%)~/~/Set the sending topic of MQTT
246 +* (% style="color:blue" %)**AT+SUBTOPIC=NSE01_SUB          **(%%) ~/~/Set the subscription topic of MQTT
247 +
300 300  [[image:1657249978444-674.png]]
301 301  
302 302  
303 -[[image:1657330723006-866.png]]
251 +[[image:1657249990869-686.png]]
304 304  
305 305  
306 306  (((
... ... @@ -311,167 +311,98 @@
311 311  
312 312  === 2.2.7 Use TCP protocol to uplink data ===
313 313  
262 +This feature is supported since firmware version v110
314 314  
264 +
315 315  * (% style="color:blue" %)**AT+PRO=4   ** (%%) ~/~/ Set to use TCP protocol to uplink
316 316  * (% style="color:blue" %)**AT+SERVADDR=120.24.4.116,5600   **(%%) ~/~/ to set TCP server address and port
317 317  
318 -[[image:image-20220709093918-1.png]]
268 +[[image:1657250217799-140.png]]
319 319  
320 320  
321 -[[image:image-20220709093918-2.png]]
271 +[[image:1657250255956-604.png]]
322 322  
323 323  
324 324  
325 325  === 2.2.8 Change Update Interval ===
326 326  
327 -
328 328  User can use below command to change the (% style="color:green" %)**uplink interval**.
329 329  
330 330  * (% style="color:blue" %)**AT+TDC=600      ** (%%)~/~/ Set Update Interval to 600s
331 331  
332 332  (((
333 -(% style="color:red" %)**NOTE: By default, the device will send an uplink message every 1 hour.**
282 +(% style="color:red" %)**NOTE:**
283 +)))
334 334  
335 -
285 +(((
286 +(% style="color:red" %)1. By default, the device will send an uplink message every 1 hour.
336 336  )))
337 337  
338 -**NOTE:When the firmware version is v1.3.2 and later firmware:**
339 339  
340 -**By default, the device will send an uplink message every 2 hours. Each Uplink Include 8 set of records in this 2 hour (15 minute interval / record).**
341 341  
342 -
343 343  == 2.3  Uplink Payload ==
344 344  
293 +In this mode, uplink payload includes in total 18 bytes
345 345  
346 -In this mode, uplink payload includes in total 14 bytes
347 -
348 -
349 -(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:440px" %)
350 -|=(% style="width: 60px;" %)(((
295 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
296 +|=(% style="width: 50px;" %)(((
351 351  **Size(bytes)**
352 -)))|=(% style="width: 60px;" %)**6**|=(% style="width: 35px;" %)2|=(% style="width: 35px;" %)**2**|=(% style="width: 80px;" %)**1**|=(% style="width: 100px;" %)**2**|=(% style="width: 60px;" %)**1**
353 -|(% style="width:97px" %)**Value**|(% style="width:83px" %)[[Device ID>>||anchor="H2.4.1A0A0DeviceID"]]|(% style="width:41px" %)[[Ver>>||anchor="H2.4.2A0VersionInfo"]]|(% style="width:46px" %)[[BAT>>||anchor="H2.4.3A0BatteryInfo"]]|(% style="width:123px" %)[[Signal Strength>>||anchor="H2.4.4A0SignalStrength"]]|(% style="width:120px" %)[[Distance (unit: mm)>>||anchor="H2.4.5A0Distance"]]|(% style="width:80px" %)[[Interrupt>>||anchor="H2.4.6A0DigitalInterrupt"]]
298 +)))|=(% style="width: 50px;" %)**6**|=(% style="width: 25px;" %)2|=(% style="width: 25px;" %)**2**|=(% style="width: 80px;" %)**1**|=(% style="width: 80px;" %)**2**|=(% style="width: 80px;" %)**2**|=(% style="width: 80px;" %)**2**|=(% style="width: 40px;" %)**1**
299 +|(% style="width:97px" %)**Value**|(% style="width:83px" %)[[Device ID>>||anchor="H"]]|(% style="width:41px" %)[[Ver>>||anchor="H"]]|(% style="width:46px" %)[[BAT>>||anchor="H"]]|(% style="width:123px" %)[[Signal Strength>>||anchor="H"]]|(% style="width:108px" %)[[Soil Moisture>>||anchor="H"]]|(% style="width:133px" %)[[Soil Temperature>>||anchor="H"]]|(% style="width:159px" %)[[Soil Conductivity(EC)>>||anchor="H"]]|(% style="width:80px" %)[[Interrupt>>||anchor="H"]]
354 354  
355 -(((
356 -If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NDDS751 uplink data.
357 -)))
301 +If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NSE01 uplink data.
358 358  
359 359  
360 -[[image:1657331036973-987.png]]
304 +[[image:image-20220708111918-4.png]]
361 361  
362 362  
363 -(((
364 364  The payload is ASCII string, representative same HEX:
365 -)))
366 366  
367 -(((
368 -0x72403155615900640c6c19029200 where:
369 -)))
309 +0x72403155615900640c7817075e0a8c02f900 where:
370 370  
371 -* (((
372 -Device ID: 0x724031556159 = 724031556159
373 -)))
374 -* (((
375 -Version: 0x0064=100=1.0.0
376 -)))
311 +* Device ID: 0x 724031556159 = 724031556159
312 +* Version: 0x0064=100=1.0.0
377 377  
378 -* (((
379 -BAT: 0x0c6c = 3180 mV = 3.180V
380 -)))
381 -* (((
382 -Signal: 0x19 = 25
383 -)))
384 -* (((
385 -Distance: 0x0292= 658 mm
386 -)))
387 -* (((
388 -Interrupt: 0x00 = 0
314 +* BAT: 0x0c78 = 3192 mV = 3.192V
315 +* Singal: 0x17 = 23
316 +* Soil Moisture: 0x075e= 1886 = 18.86  %
317 +* Soil Temperature:0x0a8c =2700=27 °C
318 +* Soil Conductivity(EC) = 0x02f9 =761 uS /cm
319 +* Interrupt: 0x00 = 0
389 389  
390 -
391 -)))
392 392  
393 -**NOTE:When the firmware version is v1.3.2 and later firmware:**
394 394  
395 -In this mode, uplink payload includes 69 bytes in total by default.
396 396  
397 -Each time the device uploads a data package, 8 sets of recorded data will be attached. Up to 32 sets of recorded data can be uploaded.
398 -
399 -|**Size(bytes)**|**8**|2|2|1|1|1|2|4|2|4
400 -|**Value**|Device ID|Ver|BAT|Signal Strength|MOD|Interrupt|Distance|Timestamp|Distance|Timestamp.......
401 -
402 -If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NDDS75 uplink data.
403 -
404 -[[image:image-20220908175246-1.png]]
405 -
406 -The payload is ASCII string, representative same HEX:
407 -
408 -0x(% style="color:red" %)f867787050213317(% style="color:blue" %)0084(% style="color:green" %)0cf4(% style="color:red" %)1e(% style="color:blue" %)01(% style="color:green" %)00(% style="color:red" %)**//00396319bb32//**00396319baf0//**00396319ba3c**//00396319b988//**00396319b8d4**//00396319b820//**00396319b76c**//00396319b6b8//**00396319b604**//(%%) where:
409 -
410 -* (% style="color:green" %)Device ID: f867787050213317 = f867787050213317
411 -* (% style="color:red" %)Version: 0x0084=132=1.3.2
412 -* (% style="color:green" %)BAT: 0x0cf4 = 3316 mV = 3.316V
413 -* (% style="color:blue" %)Singal: 0x1e = 30
414 -* (% style="color:red" %)Mod: 0x01 = 1
415 -* Interrupt: 0x00= 0
416 -* Distance: 0x0039= 57 = 57
417 -* Time stamp : 0x6315537b =1662342011  ([[Unix Epoch Time>>url:http://www.epochconverter.com/]])
418 -* Distance,Time stamp : 00396319baf0
419 -* (% style="color:red" %) 8 sets of recorded data: Distance,Time stamp : //**00396319ba3c**//,.......
420 -
421 421  == 2.4  Payload Explanation and Sensor Interface ==
422 422  
423 423  
424 424  === 2.4.1  Device ID ===
425 425  
426 -
427 -(((
428 428  By default, the Device ID equal to the last 6 bytes of IMEI.
429 -)))
430 430  
431 -(((
432 432  User can use (% style="color:blue" %)**AT+DEUI**(%%) to set Device ID
433 433  
434 -
435 -)))
436 -
437 -(((
438 438  **Example:**
439 -)))
440 440  
441 -(((
442 442  AT+DEUI=A84041F15612
443 -)))
444 444  
445 -(((
446 -The Device ID is stored in a none-erase area, Upgrade the firmware or run **AT+FDR** won't erase Device ID.
447 -)))
337 +The Device ID is stored in a none-erase area, Upgrade the firmware or run AT+FDR won't erase Device ID.
448 448  
449 449  
450 -**NOTE:When the firmware version is v1.3.2 and later firmware:**
451 451  
452 -By default, the Device ID equal to the last 15 bits of IMEI.
453 -
454 -User can use **AT+DEUI** to set Device ID
455 -
456 -**Example:**
457 -
458 -AT+DEUI=868411056754138
459 -
460 460  === 2.4.2  Version Info ===
461 461  
462 -
463 -(((
464 464  Specify the software version: 0x64=100, means firmware version 1.00.
465 -)))
466 466  
467 -(((
468 -For example: 0x00 64 : this device is NDDS75 with firmware version 1.0.0.
469 -)))
345 +For example: 0x00 64 : this device is NSE01 with firmware version 1.0.0.
470 470  
471 471  
472 472  
473 473  === 2.4.3  Battery Info ===
474 474  
351 +(((
352 +Check the battery voltage for LSE01.
353 +)))
475 475  
476 476  (((
477 477  Ex1: 0x0B45 = 2885mV
... ... @@ -485,51 +485,31 @@
485 485  
486 486  === 2.4.4  Signal Strength ===
487 487  
488 -
489 -(((
490 490  NB-IoT Network signal Strength.
491 -)))
492 492  
493 -(((
494 494  **Ex1: 0x1d = 29**
495 -)))
496 496  
497 -(((
498 498  (% style="color:blue" %)**0**(%%)  -113dBm or less
499 -)))
500 500  
501 -(((
502 502  (% style="color:blue" %)**1**(%%)  -111dBm
503 -)))
504 504  
505 -(((
506 506  (% style="color:blue" %)**2...30**(%%) -109dBm... -53dBm
507 -)))
508 508  
509 -(((
510 510  (% style="color:blue" %)**31**  (%%) -51dBm or greater
511 -)))
512 512  
513 -(((
514 514  (% style="color:blue" %)**99**   (%%) Not known or not detectable
515 -)))
516 516  
517 517  
518 518  
519 -=== 2.4.5  Distance ===
383 +=== 2.4.5  Soil Moisture ===
520 520  
521 -
522 -Get the distance. Flat object range 280mm - 7500mm.
523 -
524 524  (((
525 -For example, if the data you get from the register is **__0x0B 0x05__**, the distance between the sensor and the measured object is
386 +Get the moisture content of the soil. The value range of the register is 0-10000(Decimal), divide this value by 100 to get the percentage of moisture in the soil.
526 526  )))
527 527  
528 528  (((
529 -(((
530 -(% style="color:blue" %)** 0B05(H) = 2821(D) = 2821mm.**
390 +For example, if the data you get from the register is **__0x05 0xDC__**, the moisture content in the soil is
531 531  )))
532 -)))
533 533  
534 534  (((
535 535  
... ... @@ -536,78 +536,93 @@
536 536  )))
537 537  
538 538  (((
539 -
398 +(% style="color:#4f81bd" %)**05DC(H) = 1500(D) /100 = 15%.**
540 540  )))
541 541  
542 -=== 2.4.6  Digital Interrupt ===
543 543  
544 544  
403 +=== 2.4.6  Soil Temperature ===
404 +
545 545  (((
546 -Digital Interrupt refers to pin (% style="color:blue" %)**GPIO_EXTI**(%%), and there are different trigger methods. When there is a trigger, the NDDS75 will send a packet to the server.
406 + Get the temperature in the soil. The value range of the register is -4000 - +800(Decimal), divide this value by 100 to get the temperature in the soil. For example, if the data you get from the register is __**0x09 0xEC**__, the temperature content in the soil is
547 547  )))
548 548  
549 549  (((
550 -The command is:
410 +**Example**:
551 551  )))
552 552  
553 553  (((
554 -(% style="color:blue" %)**AT+INTMOD=3 **(%%) ~/~/(more info about INMOD please refer [[**AT Command Manual**>>url:https://www.dragino.com/downloads/downloads/NB-IoT/NBSN95/DRAGINO_NBSN95-NB_AT%20Commands_v1.1.0.pdf]])**.**
414 +If payload is 0105H: ((0x0105 & 0x8000)>>15 === 0),temp = 0105(H)/100 = 2.61 °C
555 555  )))
556 556  
417 +(((
418 +If payload is FF7EH: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/100 = -1.29 °C
419 +)))
557 557  
421 +
422 +
423 +=== 2.4.7  Soil Conductivity (EC) ===
424 +
558 558  (((
559 -The lower four bits of this data field shows if this packet is generated by interrupt or not. Click here for the hardware and software set up.
426 +Obtain (% style="color:#4f81bd" %)**__soluble salt concentration__**(%%) in soil or (% style="color:#4f81bd" %)**__soluble ion concentration in liquid fertilizer__**(%%) or (% style="color:#4f81bd" %)**__planting medium__**(%%). The value range of the register is 0 - 20000(Decimal)( Can be greater than 20000).
560 560  )))
561 561  
429 +(((
430 +For example, if the data you get from the register is __**0x00 0xC8**__, the soil conductivity is 00C8(H) = 200(D) = 200 uS/cm.
431 +)))
562 562  
563 563  (((
564 -Example:
434 +Generally, the EC value of irrigation water is less than 800uS / cm.
565 565  )))
566 566  
567 567  (((
568 -0x(00): Normal uplink packet.
438 +
569 569  )))
570 570  
571 571  (((
572 -0x(01): Interrupt Uplink Packet.
442 +
573 573  )))
574 574  
445 +=== 2.4.8  Digital Interrupt ===
575 575  
447 +Digital Interrupt refers to pin (% style="color:blue" %)**GPIO_EXTI**(%%), and there are different trigger methods. When there is a trigger, the NSE01 will send a packet to the server.
576 576  
577 -=== 2.4.7  ​+5V Output ===
449 +The command is:
578 578  
451 +(% style="color:blue" %)**AT+INTMOD=3 **(%%) ~/~/(more info about INMOD please refer [[**AT Command Manual**>>url:https://www.dragino.com/downloads/downloads/NB-IoT/NBSN95/DRAGINO_NBSN95-NB_AT%20Commands_v1.1.0.pdf]])**.**
579 579  
580 -(((
581 -NDDS75 will enable +5V output before all sampling and disable the +5v after all sampling. 
582 -)))
583 583  
454 +The lower four bits of this data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H"]] for the hardware and software set up.
584 584  
585 -(((
586 -The 5V output time can be controlled by AT Command.
587 587  
588 -
589 -)))
457 +Example:
590 590  
591 -(((
592 -(% style="color:blue" %)**AT+5VT=1000**
459 +0x(00): Normal uplink packet.
593 593  
594 -
595 -)))
461 +0x(01): Interrupt Uplink Packet.
596 596  
597 -(((
463 +
464 +
465 +=== 2.4.9  ​+5V Output ===
466 +
467 +NSE01 will enable +5V output before all sampling and disable the +5v after all sampling. 
468 +
469 +
470 +The 5V output time can be controlled by AT Command.
471 +
472 +(% style="color:blue" %)**AT+5VT=1000**
473 +
598 598  Means set 5V valid time to have 1000ms. So the real 5V output will actually have 1000ms + sampling time for other sensors.
599 -)))
600 600  
601 601  
602 602  
603 603  == 2.5  Downlink Payload ==
604 604  
480 +By default, NSE01 prints the downlink payload to console port.
605 605  
606 -By default, NDDS75 prints the downlink payload to console port.
482 +[[image:image-20220708133731-5.png]]
607 607  
608 -[[image:image-20220709100028-1.png]]
609 609  
610 -
611 611  (((
612 612  (% style="color:blue" %)**Examples:**
613 613  )))
... ... @@ -641,117 +641,96 @@
641 641  )))
642 642  
643 643  (((
644 -If payload = 0x04FF, it will reset the NDDS75
518 +If payload = 0x04FF, it will reset the NSE01
645 645  )))
646 646  
647 647  
648 648  * (% style="color:blue" %)**INTMOD**
649 649  
650 -(((
651 651  Downlink Payload: 06000003, Set AT+INTMOD=3
652 -)))
653 653  
654 654  
655 -== 2.6 Distance alarm function ==
656 656  
657 - AT Command:
528 +== 2.6  ​LED Indicator ==
658 658  
659 -AT+ LDDSALARM=min,max
530 +(((
531 +The NSE01 has an internal LED which is to show the status of different state.
660 660  
661 -² When min=0, and max≠0, Alarm higher than max
662 662  
663 -² When min≠0, and max=0, Alarm lower than min
534 +* When power on, NSE01 will detect if sensor probe is connected, if probe detected, LED will blink four times. (no blinks in this step is no probe)
535 +* Then the LED will be on for 1 second means device is boot normally.
536 +* After NSE01 join NB-IoT network. The LED will be ON for 3 seconds.
537 +* For each uplink probe, LED will be on for 500ms.
538 +)))
664 664  
665 -² When min≠0 and max≠0, Alarm higher than max or lower than min
666 666  
667 -Example:
668 668  
669 -AT+ LDDSALARM=260,2000 ~/~/ Alarm when distance lower than 260.
670 670  
543 +== 2.7  Installation in Soil ==
671 671  
672 -== 2.7 Set the number of data to be uploaded and the recording time ==
545 +__**Measurement the soil surface**__
673 673  
674 - AT Command:
547 +Choose the proper measuring position. Avoid the probe to touch rocks or hard things. Split the surface soil according to the measured deep. Keep the measured as original density. Vertical insert the probe into the soil to be measured. Make sure not shake when inserting. [[https:~~/~~/img.alicdn.com/imgextra/i3/2005165265/O1CN010rj9Oh1olPsQxrdUK_!!2005165265.jpg>>url:https://img.alicdn.com/imgextra/i3/2005165265/O1CN010rj9Oh1olPsQxrdUK_!!2005165265.jpg]]
675 675  
676 -AT+TR=900  ~/~/The unit is seconds, and the default is to record data once every 900 seconds.( The minimum can be set to 180 seconds)
549 +[[image:1657259653666-883.png]] ​
677 677  
678 -AT+NOUD=8  ~/~/The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded.
679 679  
680 -== 2.8 Read or Clear cached data ==
552 +(((
553 +
681 681  
682 -➢ AT Command:
555 +(((
556 +Dig a hole with diameter > 20CM.
557 +)))
683 683  
684 -AT+CDP ~/~/ Read cached data
559 +(((
560 +Horizontal insert the probe to the soil and fill the hole for long term measurement.
561 +)))
562 +)))
685 685  
686 -[[image:image-20220908175333-2.png]]
564 +[[image:1654506665940-119.png]]
687 687  
688 -AT+CDP=0 ~/~/ Clear cached data
689 -
690 -== 2.9  ​LED Indicator ==
691 -
692 -
693 -The NDDS75 has an internal LED which is to show the status of different state.
694 -
695 -
696 -* When power on, NDDS75 will detect if sensor probe is connected, if probe detected, LED will blink four times. (no blinks in this step is no probe)
697 -* Then the LED will be on for 1 second means device is boot normally.
698 -* After NDDS75 join NB-IoT network. The LED will be ON for 3 seconds.
699 -* For each uplink probe, LED will be on for 500ms.
700 -
701 701  (((
702 702  
703 703  )))
704 704  
705 705  
571 +== 2.8  ​Firmware Change Log ==
706 706  
707 -== 2.10  ​Firmware Change Log ==
708 708  
574 +Download URL & Firmware Change log
709 709  
710 -(((
711 -Download URL & Firmware Change log:  [[https:~~/~~/www.dropbox.com/sh/3hb94r49iszmstx/AADvSJcXxahEUfxqKWVnZx-La?dl=0>>https://www.dropbox.com/sh/3hb94r49iszmstx/AADvSJcXxahEUfxqKWVnZx-La?dl=0]]
712 -)))
576 +[[www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/Firmware/]]
713 713  
714 -(((
715 -
716 -)))
717 717  
718 -(((
719 -Upgrade Instruction: [[Upgrade Firmware>>||anchor="H5.1200BHowtoUpgradeFirmware"]]
720 -)))
579 +Upgrade Instruction: [[Upgrade_Firmware>>||anchor="H"]]
721 721  
722 722  
723 723  
724 -== 2.11  ​Battery Analysis ==
583 +== 2.9  ​Battery Analysis ==
725 725  
585 +=== 2.9.1  ​Battery Type ===
726 726  
727 -=== 2.11.1  ​Battery Type ===
728 728  
588 +The NSE01 battery is a combination of an 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is none-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
729 729  
730 -(((
731 -The NDDS75 battery is a combination of an 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is none-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
732 -)))
733 733  
734 -(((
735 735  The battery is designed to last for several years depends on the actually use environment and update interval. 
736 -)))
737 737  
738 -(((
593 +
739 739  The battery related documents as below:
740 -)))
741 741  
742 742  * [[Battery Dimension>>http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
743 -* [[Lithium-Thionyl Chloride Battery datasheet>>http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
597 +* [[Lithium-Thionyl Chloride Battery>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]][[ datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
744 744  * [[Lithium-ion Battery-Capacitor datasheet>>http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
745 745  
746 746  (((
747 -[[image:image-20220709101450-2.png]]
601 +[[image:image-20220708140453-6.png]]
748 748  )))
749 749  
750 750  
751 751  
752 -=== 2.11.2  Power consumption Analyze ===
606 +=== 2.9.2  Power consumption Analyze ===
753 753  
754 -
755 755  (((
756 756  Dragino battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
757 757  )))
... ... @@ -784,13 +784,12 @@
784 784  And the Life expectation in difference case will be shown on the right.
785 785  )))
786 786  
787 -[[image:image-20220709110451-3.png]]
640 +[[image:image-20220708141352-7.jpeg]]
788 788  
789 789  
790 790  
791 -=== 2.11.3  ​Battery Note ===
644 +=== 2.9.3  ​Battery Note ===
792 792  
793 -
794 794  (((
795 795  The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
796 796  )))
... ... @@ -797,11 +797,10 @@
797 797  
798 798  
799 799  
800 -=== 2.11.4  Replace the battery ===
652 +=== 2.9.4  Replace the battery ===
801 801  
802 -
803 803  (((
804 -The default battery pack of NDDS75 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes).
655 +The default battery pack of NSE01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes).
805 805  )))
806 806  
807 807  
... ... @@ -808,7 +808,6 @@
808 808  
809 809  = 3. ​ Access NB-IoT Module =
810 810  
811 -
812 812  (((
813 813  Users can directly access the AT command set of the NB-IoT module.
814 814  )))
... ... @@ -815,23 +815,19 @@
815 815  
816 816  (((
817 817  The AT Command set can refer the BC35-G NB-IoT Module AT Command: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/]] 
818 -
819 -
820 820  )))
821 821  
822 -[[image:1657333200519-600.png]]
670 +[[image:1657261278785-153.png]]
823 823  
824 824  
825 825  
826 826  = 4.  Using the AT Commands =
827 827  
828 -
829 829  == 4.1  Access AT Commands ==
830 830  
678 +See this link for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/]]
831 831  
832 -See this link for detail:  [[https:~~/~~/www.dropbox.com/sh/aaq2xcl0bzfu0yd/AAAEAHRa7Io_465ds4Y7-F3aa?dl=0>>https://www.dropbox.com/sh/aaq2xcl0bzfu0yd/AAAEAHRa7Io_465ds4Y7-F3aa?dl=0]]
833 833  
834 -
835 835  AT+<CMD>?  : Help on <CMD>
836 836  
837 837  AT+<CMD>         : Run <CMD>
... ... @@ -871,23 +871,7 @@
871 871  
872 872  AT+SERVADDR  : Server Address
873 873  
874 -AT+TR      : Get or Set record time"
875 875  
876 -AT+APN     : Get or set the APN
877 -
878 -AT+FBAND   : Get or Set whether to automatically modify the frequency band
879 -
880 -AT+DNSCFG  : Get or Set DNS Server
881 -
882 -AT+GETSENSORVALUE   : Returns the current sensor measurement
883 -
884 -AT+NOUD      : Get or Set the number of data to be uploaded
885 -
886 -AT+CDP     : Read or Clear cached data
887 -
888 -AT+LDDSALARM : Get or Set alarm of distance
889 -
890 -
891 891  (% style="color:#037691" %)**COAP Management**      
892 892  
893 893  AT+URI            : Resource parameters
... ... @@ -921,7 +921,6 @@
921 921  
922 922  = ​5.  FAQ =
923 923  
924 -
925 925  == 5.1 ​ How to Upgrade Firmware ==
926 926  
927 927  
... ... @@ -934,7 +934,7 @@
934 934  )))
935 935  
936 936  (((
937 -(% style="color:red" %)**Notice, NDDS75 and LDDS75 share the same mother board. They use the same connection and method to update.**
766 +(% style="color:red" %)Notice, NSE01 and LSE01 share the same mother board. They use the same connection and method to update.
938 938  )))
939 939  
940 940  
... ... @@ -941,34 +941,28 @@
941 941  
942 942  = 6.  Trouble Shooting =
943 943  
944 -
945 945  == 6.1  ​Connection problem when uploading firmware ==
946 946  
947 947  
948 -(((
949 -**Please see: **[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting]]
950 -)))
951 -
952 952  (% class="wikigeneratedid" %)
953 953  (((
954 -
778 +(% style="font-size:14px" %)**Please see: **(%%)[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting||style="background-color: rgb(255, 255, 255); font-size: 14px;"]]
955 955  )))
956 956  
957 957  
782 +
958 958  == 6.2  AT Command input doesn't work ==
959 959  
960 -
961 961  (((
962 962  In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
963 -
964 -
965 965  )))
966 966  
967 967  
790 +
968 968  = 7. ​ Order Info =
969 969  
970 970  
971 -Part Number**:** (% style="color:#4f81bd" %)**NSDDS75**
794 +Part Number**:** (% style="color:#4f81bd" %)**NSE01**
972 972  
973 973  
974 974  (% class="wikigeneratedid" %)
... ... @@ -983,7 +983,8 @@
983 983  
984 984  (% style="color:#037691" %)**Package Includes**:
985 985  
986 -* NDDS75 NB-IoT Distance Detect Sensor Node x 1
809 +
810 +* NSE01 NB-IoT Soil Moisture & EC Sensor x 1
987 987  * External antenna x 1
988 988  )))
989 989  
... ... @@ -990,13 +990,11 @@
990 990  (((
991 991  
992 992  
993 -
994 994  (% style="color:#037691" %)**Dimension and weight**:
995 995  
996 -* Device Size: 13.0 x 5 x 4.5 cm
997 -* Device Weight: 150g
998 -* Package Size / pcs : 15 x 12x 5.5 cm
999 -* Weight / pcs : 220g
819 +
820 +* Size: 195 x 125 x 55 mm
821 +* Weight:   420g
1000 1000  )))
1001 1001  
1002 1002  (((
... ... @@ -1008,6 +1008,5 @@
1008 1008  
1009 1009  = 9.  Support =
1010 1010  
1011 -
1012 1012  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1013 1013  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
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