<
From version < 65.6 >
edited by Xiaoling
on 2022/07/08 15:22
To version < 64.1 >
edited by Xiaoling
on 2022/07/08 14:21
>
Change comment: Uploaded new attachment "1657261278785-153.png", version {1}

Summary

Details

Page properties
Content
... ... @@ -13,13 +13,11 @@
13 13  
14 14  **Table of Contents:**
15 15  
16 -{{toc/}}
17 17  
18 18  
19 19  
20 20  
21 21  
22 -
23 23  = 1.  Introduction =
24 24  
25 25  == 1.1 ​ What is LoRaWAN Soil Moisture & EC Sensor ==
... ... @@ -45,8 +45,9 @@
45 45  
46 46  
47 47  
48 -== 1.2 ​ Features ==
46 +== 1.2 ​Features ==
49 49  
48 +
50 50  * NB-IoT Bands: B1/B3/B8/B5/B20/B28 @H-FDD
51 51  * Monitor Soil Moisture
52 52  * Monitor Soil Temperature
... ... @@ -60,8 +60,6 @@
60 60  * Micro SIM card slot for NB-IoT SIM
61 61  * 8500mAh Battery for long term use
62 62  
63 -
64 -
65 65  == 1.3  Specification ==
66 66  
67 67  
... ... @@ -70,7 +70,6 @@
70 70  * Supply Voltage: 2.1v ~~ 3.6v
71 71  * Operating Temperature: -40 ~~ 85°C
72 72  
73 -
74 74  (% style="color:#037691" %)**NB-IoT Spec:**
75 75  
76 76  * - B1 @H-FDD: 2100MHz
... ... @@ -80,9 +80,8 @@
80 80  * - B20 @H-FDD: 800MHz
81 81  * - B28 @H-FDD: 700MHz
82 82  
79 +(% style="color:#037691" %)**Probe Specification:**
83 83  
84 -Probe(% style="color:#037691" %)** Specification:**
85 -
86 86  Measure Volume: Base on the centra pin of the probe, a cylinder with 7cm diameter and 10cm height.
87 87  
88 88  [[image:image-20220708101224-1.png]]
... ... @@ -295,7 +295,7 @@
295 295  |=(% style="width: 50px;" %)(((
296 296  **Size(bytes)**
297 297  )))|=(% style="width: 50px;" %)**6**|=(% style="width: 25px;" %)2|=(% style="width: 25px;" %)**2**|=(% style="width: 80px;" %)**1**|=(% style="width: 80px;" %)**2**|=(% style="width: 80px;" %)**2**|=(% style="width: 80px;" %)**2**|=(% style="width: 40px;" %)**1**
298 -|(% style="width:97px" %)**Value**|(% style="width:83px" %)[[Device ID>>||anchor="H2.4.1A0A0DeviceID"]]|(% style="width:41px" %)[[Ver>>||anchor="H2.4.2A0VersionInfo"]]|(% style="width:46px" %)[[BAT>>||anchor="H2.4.3A0BatteryInfo"]]|(% style="width:123px" %)[[Signal Strength>>||anchor="H2.4.4A0SignalStrength"]]|(% style="width:108px" %)[[Soil Moisture>>||anchor="H2.4.5A0SoilMoisture"]]|(% style="width:133px" %)[[Soil Temperature>>||anchor="H2.4.6A0SoilTemperature"]]|(% style="width:159px" %)[[Soil Conductivity(EC)>>||anchor="H2.4.7A0SoilConductivity28EC29"]]|(% style="width:80px" %)[[Interrupt>>||anchor="H2.4.8A0DigitalInterrupt"]]
293 +|(% style="width:97px" %)**Value**|(% style="width:83px" %)[[Device ID>>||anchor="H"]]|(% style="width:41px" %)[[Ver>>||anchor="H"]]|(% style="width:46px" %)[[BAT>>||anchor="H"]]|(% style="width:123px" %)[[Signal Strength>>||anchor="H"]]|(% style="width:108px" %)[[Soil Moisture>>||anchor="H"]]|(% style="width:133px" %)[[Soil Temperature>>||anchor="H"]]|(% style="width:159px" %)[[Soil Conductivity(EC)>>||anchor="H"]]|(% style="width:80px" %)[[Interrupt>>||anchor="H"]]
299 299  
300 300  If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NSE01 uplink data.
301 301  
... ... @@ -317,8 +317,6 @@
317 317  * Soil Conductivity(EC) = 0x02f9 =761 uS /cm
318 318  * Interrupt: 0x00 = 0
319 319  
320 -
321 -
322 322  == 2.4  Payload Explanation and Sensor Interface ==
323 323  
324 324  
... ... @@ -449,7 +449,7 @@
449 449  (% style="color:blue" %)**AT+INTMOD=3 **(%%) ~/~/(more info about INMOD please refer [[**AT Command Manual**>>url:https://www.dragino.com/downloads/downloads/NB-IoT/NBSN95/DRAGINO_NBSN95-NB_AT%20Commands_v1.1.0.pdf]])**.**
450 450  
451 451  
452 -The lower four bits of this data field shows if this packet is generated by interrupt or not. Click here for the hardware and software set up.
445 +The lower four bits of this data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H"]] for the hardware and software set up.
453 453  
454 454  
455 455  Example:
... ... @@ -480,6 +480,7 @@
480 480  [[image:image-20220708133731-5.png]]
481 481  
482 482  
476 +
483 483  (((
484 484  (% style="color:blue" %)**Examples:**
485 485  )))
... ... @@ -574,7 +574,7 @@
574 574  [[www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/Firmware/]]
575 575  
576 576  
577 -Upgrade Instruction: [[Upgrade_Firmware>>||anchor="H5.1200BHowtoUpgradeFirmware"]]
571 +Upgrade Instruction: [[Upgrade_Firmware>>||anchor="H"]]
578 578  
579 579  
580 580  
... ... @@ -662,151 +662,293 @@
662 662  )))
663 663  
664 664  (((
665 -The AT Command set can refer the BC35-G NB-IoT Module AT Command: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/]] 
659 +The AT Command set can refer the BC35-G NB-IoT Module AT Command: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/]]
666 666  )))
667 667  
668 -[[image:1657261278785-153.png]]
662 +[[image:1657261119050-993.png]]
669 669  
664 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg]]
670 670  
671 671  
672 -= 4.  Using the AT Commands =
673 673  
674 -== 4.1  Access AT Commands ==
668 +== 3.1 Access AT Commands ==
675 675  
676 -See this link for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/>>url:http://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN50/]]
677 677  
671 +LSE01 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LSE01 for using AT command, as below.
678 678  
679 -AT+<CMD>?  : Help on <CMD>
673 +[[image:1654501986557-872.png||height="391" width="800"]]
680 680  
681 -AT+<CMD>         : Run <CMD>
682 682  
683 -AT+<CMD>=<value> : Set the value
676 +Or if you have below board, use below connection:
684 684  
685 -AT+<CMD>=?  : Get the value
686 686  
679 +[[image:1654502005655-729.png||height="503" width="801"]]
687 687  
681 +
682 +
683 +In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LSE01. LSE01 will output system info once power on as below:
684 +
685 +
686 + [[image:1654502050864-459.png||height="564" width="806"]]
687 +
688 +
689 +Below are the available commands, a more detailed AT Command manual can be found at [[AT Command Manual>>https://www.dropbox.com/sh/qr6vproz4z4kzjz/AAAD48h3OyWrU1hq_Cqm8jIwa?dl=0]]: [[https:~~/~~/www.dropbox.com/sh/qr6vproz4z4kzjz/AAAD48h3OyWrU1hq_Cqm8jIwa?dl=0>>https://www.dropbox.com/sh/qr6vproz4z4kzjz/AAAD48h3OyWrU1hq_Cqm8jIwa?dl=0]]
690 +
691 +
692 +(% style="background-color:#dcdcdc" %)**AT+<CMD>=?AT+<CMD>? **(%%) : Help on <CMD>
693 +
694 +(% style="background-color:#dcdcdc" %)**AT+<CMD>=?AT+<CMD> **(%%) : Run <CMD>
695 +
696 +(% style="background-color:#dcdcdc" %)**AT+<CMD>=?AT+<CMD>=<value>**(%%) : Set the value
697 +
698 +(% style="background-color:#dcdcdc" %)**AT+<CMD>=?AT+<CMD>=?**(%%)  : Get the value
699 +
700 +
688 688  (% style="color:#037691" %)**General Commands**(%%)      
689 689  
690 -AT  : Attention       
703 +(% style="background-color:#dcdcdc" %)**AT**(%%)  : Attention       
691 691  
692 -AT?  : Short Help     
705 +(% style="background-color:#dcdcdc" %)**AT?**(%%)  : Short Help     
693 693  
694 -ATZ  : MCU Reset    
707 +(% style="background-color:#dcdcdc" %)**ATZ**(%%)  : MCU Reset    
695 695  
696 -AT+TDC  : Application Data Transmission Interval
709 +(% style="background-color:#dcdcdc" %)**AT+TDC**(%%)  : Application Data Transmission Interval 
697 697  
698 -AT+CFG  : Print all configurations
699 699  
700 -AT+CFGMOD           : Working mode selection
712 +(% style="color:#037691" %)**Keys, IDs and EUIs management**
701 701  
702 -AT+INTMOD            : Set the trigger interrupt mode
714 +(% style="background-color:#dcdcdc" %)**AT+APPEUI**(%%)              : Application EUI      
703 703  
704 -AT+5VT  : Set extend the time of 5V power  
716 +(% style="background-color:#dcdcdc" %)**AT+APPKEY**(%%)              : Application Key     
705 705  
706 -AT+PRO  : Choose agreement
718 +(% style="background-color:#dcdcdc" %)**AT+APPSKEY**(%%)            : Application Session Key
707 707  
708 -AT+WEIGRE  : Get weight or set weight to 0
720 +(% style="background-color:#dcdcdc" %)**AT+DADDR**(%%)              : Device Address     
709 709  
710 -AT+WEIGAP  : Get or Set the GapValue of weight
722 +(% style="background-color:#dcdcdc" %)**AT+DEUI**(%%)                   : Device EUI     
711 711  
712 -AT+RXDL  : Extend the sending and receiving time
724 +(% style="background-color:#dcdcdc" %)**AT+NWKID**(%%)               : Network ID (You can enter this command change only after successful network connection) 
713 713  
714 -AT+CNTFAC  : Get or set counting parameters
726 +(% style="background-color:#dcdcdc" %)**AT+NWKSKEY**(%%)          : Network Session Key Joining and sending date on LoRa network  
715 715  
716 -AT+SERVADDR  : Server Address
728 +(% style="background-color:#dcdcdc" %)**AT+CFM**(%%)  : Confirm Mode       
717 717  
730 +(% style="background-color:#dcdcdc" %)**AT+CFS**(%%)                     : Confirm Status       
718 718  
719 -(% style="color:#037691" %)**COAP Management**      
732 +(% style="background-color:#dcdcdc" %)**AT+JOIN**(%%)  : Join LoRa? Network       
720 720  
721 -AT+URI            : Resource parameters
734 +(% style="background-color:#dcdcdc" %)**AT+NJM**(%%)  : LoRa? Network Join Mode    
722 722  
736 +(% style="background-color:#dcdcdc" %)**AT+NJS**(%%)                     : LoRa? Network Join Status    
723 723  
724 -(% style="color:#037691" %)**UDP Management**
738 +(% style="background-color:#dcdcdc" %)**AT+RECV**(%%)                  : Print Last Received Data in Raw Format
725 725  
726 -AT+CFM          : Upload confirmation mode (only valid for UDP)
740 +(% style="background-color:#dcdcdc" %)**AT+RECVB**(%%)                : Print Last Received Data in Binary Format      
727 727  
742 +(% style="background-color:#dcdcdc" %)**AT+SEND**(%%)                  : Send Text Data      
728 728  
729 -(% style="color:#037691" %)**MQTT Management**
744 +(% style="background-color:#dcdcdc" %)**AT+SENB**(%%)                  : Send Hexadecimal Data
730 730  
731 -AT+CLIENT               : Get or Set MQTT client
732 732  
733 -AT+UNAME  : Get or Set MQTT Username
747 +(% style="color:#037691" %)**LoRa Network Management**
734 734  
735 -AT+PWD                  : Get or Set MQTT password
749 +(% style="background-color:#dcdcdc" %)**AT+ADR**(%%)          : Adaptive Rate
736 736  
737 -AT+PUBTOPI : Get or Set MQTT publish topic
751 +(% style="background-color:#dcdcdc" %)**AT+CLASS**(%%)  : LoRa Class(Currently only support class A
738 738  
739 -AT+SUBTOPIC  : Get or Set MQTT subscription topic
753 +(% style="background-color:#dcdcdc" %)**AT+DCS**(%%)  : Duty Cycle Settin
740 740  
755 +(% style="background-color:#dcdcdc" %)**AT+DR**(%%)  : Data Rate (Can Only be Modified after ADR=0)     
741 741  
742 -(% style="color:#037691" %)**Information**          
757 +(% style="background-color:#dcdcdc" %)**AT+FCD**(%%)  : Frame Counter Downlink       
743 743  
744 -AT+FDR  : Factory Data Reset
759 +(% style="background-color:#dcdcdc" %)**AT+FCU**(%%)  : Frame Counter Uplink   
745 745  
746 -AT+PWOR : Serial Access Password
761 +(% style="background-color:#dcdcdc" %)**AT+JN1DL**(%%)  : Join Accept Delay1
747 747  
763 +(% style="background-color:#dcdcdc" %)**AT+JN2DL**(%%)  : Join Accept Delay2
748 748  
765 +(% style="background-color:#dcdcdc" %)**AT+PNM**(%%)  : Public Network Mode   
749 749  
750 -= ​5.  FAQ =
767 +(% style="background-color:#dcdcdc" %)**AT+RX1DL**(%%)  : Receive Delay1      
751 751  
752 -== 5.1 How to Upgrade Firmware ==
769 +(% style="background-color:#dcdcdc" %)**AT+RX2DL**(%%)  : Receive Delay2      
753 753  
771 +(% style="background-color:#dcdcdc" %)**AT+RX2DR**(%%)  : Rx2 Window Data Rate 
754 754  
773 +(% style="background-color:#dcdcdc" %)**AT+RX2FQ**(%%)  : Rx2 Window Frequency
774 +
775 +(% style="background-color:#dcdcdc" %)**AT+TXP**(%%)  : Transmit Power
776 +
777 +(% style="background-color:#dcdcdc" %)**AT+ MOD**(%%)  : Set work mode
778 +
779 +
780 +(% style="color:#037691" %)**Information** 
781 +
782 +(% style="background-color:#dcdcdc" %)**AT+RSSI**(%%)           : RSSI of the Last Received Packet   
783 +
784 +(% style="background-color:#dcdcdc" %)**AT+SNR**(%%)           : SNR of the Last Received Packet   
785 +
786 +(% style="background-color:#dcdcdc" %)**AT+VER**(%%)           : Image Version and Frequency Band       
787 +
788 +(% style="background-color:#dcdcdc" %)**AT+FDR**(%%)           : Factory Data Reset
789 +
790 +(% style="background-color:#dcdcdc" %)**AT+PORT**(%%)  : Application Port    
791 +
792 +(% style="background-color:#dcdcdc" %)**AT+CHS**(%%)  : Get or Set Frequency (Unit: Hz) for Single Channel Mode
793 +
794 + (% style="background-color:#dcdcdc" %)**AT+CHE**(%%)  : Get or Set eight channels mode, Only for US915, AU915, CN470
795 +
796 +
797 += ​4. FAQ =
798 +
799 +== 4.1 ​How to change the LoRa Frequency Bands/Region? ==
800 +
755 755  (((
756 -User can upgrade the firmware for 1) bug fix, 2) new feature release.
802 +You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]].
803 +When downloading the images, choose the required image file for download. ​
757 757  )))
758 758  
759 759  (((
760 -Please see this link for how to upgrade:  [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H2.HardwareUpgradeMethodSupportList>>http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H2.HardwareUpgradeMethodSupportList]]
807 +
761 761  )))
762 762  
763 763  (((
764 -(% style="color:red" %)Notice, NSE01 and LSE01 share the same mother board. They use the same connection and method to update.
811 +How to set up LSE01 to work in 8 channel mode By default, the frequency bands US915, AU915, CN470 work in 72 frequencies. Many gateways are 8 channel gateways, and in this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies.
765 765  )))
766 766  
814 +(((
815 +
816 +)))
767 767  
818 +(((
819 +You can configure the end node to work in 8 channel mode by using the AT+CHE command. The 500kHz channels are always included for OTAA.
820 +)))
768 768  
769 -= 6.  Trouble Shooting =
822 +(((
823 +
824 +)))
770 770  
771 -== 6.1  ​Connection problem when uploading firmware ==
826 +(((
827 +For example, in **US915** band, the frequency table is as below. By default, the end node will use all channels (0~~71) for OTAA Join process. After the OTAA Join, the end node will use these all channels (0~~71) to send uplink packets.
828 +)))
772 772  
830 +[[image:image-20220606154726-3.png]]
773 773  
774 -(% class="wikigeneratedid" %)
832 +
833 +When you use the TTN network, the US915 frequency bands use are:
834 +
835 +* 903.9 - SF7BW125 to SF10BW125
836 +* 904.1 - SF7BW125 to SF10BW125
837 +* 904.3 - SF7BW125 to SF10BW125
838 +* 904.5 - SF7BW125 to SF10BW125
839 +* 904.7 - SF7BW125 to SF10BW125
840 +* 904.9 - SF7BW125 to SF10BW125
841 +* 905.1 - SF7BW125 to SF10BW125
842 +* 905.3 - SF7BW125 to SF10BW125
843 +* 904.6 - SF8BW500
844 +
775 775  (((
776 -(% style="font-size:14px" %)**Please see: **(%%)[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting>>http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/#H3.3Troubleshooting||style="background-color: rgb(255, 255, 255); font-size: 14px;"]]
846 +Because the end node is now hopping in 72 frequency, it makes it difficult for the devices to Join the TTN network and uplink data. To solve this issue, you can access the device via the AT commands and run:
847 +
848 +* (% style="color:#037691" %)**AT+CHE=2**
849 +* (% style="color:#037691" %)**ATZ**
777 777  )))
778 778  
852 +(((
853 +
779 779  
855 +to set the end node to work in 8 channel mode. The device will work in Channel 8-15 & 64-71 for OTAA, and channel 8-15 for Uplink.
856 +)))
780 780  
781 -== 6.2  AT Command input doesn't work ==
858 +(((
859 +
860 +)))
782 782  
783 783  (((
863 +The **AU915** band is similar. Below are the AU915 Uplink Channels.
864 +)))
865 +
866 +[[image:image-20220606154825-4.png]]
867 +
868 +
869 +== 4.2 ​Can I calibrate LSE01 to different soil types? ==
870 +
871 +LSE01 is calibrated for saline-alkali soil and loamy soil. If users want to use it for other soil, they can calibrate the value in the IoT platform base on the value measured by saline-alkali soil and loamy soil. The formula can be found at [[this link>>https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/&file=Calibrate_to_other_Soil_20220605.pdf]].
872 +
873 +
874 += 5. Trouble Shooting =
875 +
876 +== 5.1 ​Why I can't join TTN in US915 / AU915 bands? ==
877 +
878 +It is due to channel mapping. Please see the [[Eight Channel Mode>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H7.19EightChannelMode"]] section above for details.
879 +
880 +
881 +== 5.2 AT Command input doesn't work ==
882 +
883 +(((
784 784  In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
785 785  )))
786 786  
787 787  
888 +== 5.3 Device rejoin in at the second uplink packet ==
788 788  
789 -= 7. ​ Order Info =
890 +(% style="color:#4f81bd" %)**Issue describe as below:**
790 790  
892 +[[image:1654500909990-784.png]]
791 791  
792 -Part Number**:** (% style="color:#4f81bd" %)**NSE01**
793 793  
895 +(% style="color:#4f81bd" %)**Cause for this issue:**
794 794  
897 +(((
898 +The fuse on LSE01 is not large enough, some of the soil probe require large current up to 5v 800mA, in a short pulse. When this happen, it cause the device reboot so user see rejoin.
899 +)))
900 +
901 +
902 +(% style="color:#4f81bd" %)**Solution: **
903 +
904 +All new shipped LSE01 after 2020-May-30 will have this to fix. For the customer who see this issue, please bypass the fuse as below:
905 +
906 +[[image:1654500929571-736.png||height="458" width="832"]]
907 +
908 +
909 += 6. ​Order Info =
910 +
911 +
912 +Part Number**:** (% style="color:#4f81bd" %)**LSE01-XX-YY**
913 +
914 +
915 +(% style="color:#4f81bd" %)**XX**(%%)**:** The default frequency band
916 +
917 +* (% style="color:red" %)**AS923**(%%): LoRaWAN AS923 band
918 +* (% style="color:red" %)**AU915**(%%): LoRaWAN AU915 band
919 +* (% style="color:red" %)**EU433**(%%): LoRaWAN EU433 band
920 +* (% style="color:red" %)**EU868**(%%): LoRaWAN EU868 band
921 +* (% style="color:red" %)**KR920**(%%): LoRaWAN KR920 band
922 +* (% style="color:red" %)**US915**(%%): LoRaWAN US915 band
923 +* (% style="color:red" %)**IN865**(%%):  LoRaWAN IN865 band
924 +* (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
925 +
926 +(% style="color:#4f81bd" %)**YY**(%%)**: **Battery Option
927 +
928 +* (% style="color:red" %)**4**(%%): 4000mAh battery
929 +* (% style="color:red" %)**8**(%%): 8500mAh battery
930 +
795 795  (% class="wikigeneratedid" %)
796 796  (((
797 797  
798 798  )))
799 799  
800 -= 8.  Packing Info =
936 += 7. Packing Info =
801 801  
802 802  (((
803 803  
804 804  
805 805  (% style="color:#037691" %)**Package Includes**:
942 +)))
806 806  
807 -
808 -* NSE01 NB-IoT Soil Moisture & EC Sensor x 1
809 -* External antenna x 1
944 +* (((
945 +LSE01 LoRaWAN Soil Moisture & EC Sensor x 1
810 810  )))
811 811  
812 812  (((
... ... @@ -813,20 +813,24 @@
813 813  
814 814  
815 815  (% style="color:#037691" %)**Dimension and weight**:
952 +)))
816 816  
817 -
818 -* Size: 195 x 125 x 55 mm
819 -* Weight:   420g
954 +* (((
955 +Device Size: cm
820 820  )))
957 +* (((
958 +Device Weight: g
959 +)))
960 +* (((
961 +Package Size / pcs : cm
962 +)))
963 +* (((
964 +Weight / pcs : g
821 821  
822 -(((
823 823  
824 -
825 -
826 -
827 827  )))
828 828  
829 -= 9.  Support =
969 += 8. Support =
830 830  
831 831  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
832 832  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
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