<
From version < 115.29 >
edited by Xiaoling
on 2022/07/11 08:38
To version < 125.1 >
edited by Edwin Chen
on 2022/09/08 23:15
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
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1 -XWiki.Xiaoling
1 +XWiki.Edwin
Content
... ... @@ -17,6 +17,7 @@
17 17  
18 18  = 1.  Introduction =
19 19  
20 +
20 20  == 1.1 ​ What is N95S31B NB-IoT Sensor Node ==
21 21  
22 22  (((
... ... @@ -55,6 +55,7 @@
55 55  
56 56  == 1.2 ​ Features ==
57 57  
59 +
58 58  * NB-IoT Bands: B1/B3/B8/B5/B20/B28 @H-FDD
59 59  * Monitor Temperature & Humidity via SHT31
60 60  * AT Commands to change parameters
... ... @@ -66,9 +66,6 @@
66 66  * Micro SIM card slot for NB-IoT SIM
67 67  * 8500mAh Battery for long term use
68 68  
69 -
70 -
71 -
72 72  == 1.3  Specification ==
73 73  
74 74  
... ... @@ -77,7 +77,6 @@
77 77  * Supply Voltage: 2.1v ~~ 3.6v
78 78  * Operating Temperature: -40 ~~ 85°C
79 79  
80 -
81 81  (% style="color:#037691" %)**NB-IoT Spec:**
82 82  
83 83  * - B1 @H-FDD: 2100MHz
... ... @@ -87,7 +87,6 @@
87 87  * - B20 @H-FDD: 800MHz
88 88  * - B28 @H-FDD: 700MHz
89 89  
90 -
91 91  (% style="color:#037691" %)**Battery:**
92 92  
93 93  * Li/SOCI2 un-chargeable battery
... ... @@ -96,11 +96,9 @@
96 96  * Max continuously current: 130mA
97 97  * Max boost current: 2A, 1 second
98 98  
99 -
100 -
101 -
102 102  == ​1.4  Applications ==
103 103  
98 +
104 104  * Smart Buildings & Home Automation
105 105  * Logistics and Supply Chain Management
106 106  * Smart Metering
... ... @@ -112,15 +112,20 @@
112 112  ​
113 113  
114 114  
115 -== 1.5  Pin Definitions ==
116 116  
111 +== 1.5  Pin Definitions & Switch ==
112 +
113 +
117 117  N95S31B use the mother board from NBSN95 which as below.
118 118  
116 +
119 119  [[image:image-20220709144723-1.png]]
120 120  
121 121  
120 +
122 122  === 1.5.1 Jumper JP2 ===
123 123  
123 +
124 124  Power on Device when put this jumper.
125 125  
126 126  
... ... @@ -127,6 +127,7 @@
127 127  
128 128  === 1.5.2 BOOT MODE / SW1 ===
129 129  
130 +
130 130  (((
131 131  1) ISP: upgrade mode, device won't have any signal in this mode. but ready for upgrade firmware. LED won't work. Firmware won't run.
132 132  )))
... ... @@ -139,6 +139,7 @@
139 139  
140 140  === 1.5.3 Reset Button ===
141 141  
143 +
142 142  Press to reboot the device.
143 143  
144 144  
... ... @@ -145,6 +145,7 @@
145 145  
146 146  === 1.5.4 LED ===
147 147  
150 +
148 148  It will flash:
149 149  
150 150  1. When boot the device in flash mode
... ... @@ -152,6 +152,7 @@
152 152  
153 153  = 2.  Use N95S31B to communicate with IoT Server =
154 154  
158 +
155 155  == 2.1  How it works ==
156 156  
157 157  
... ... @@ -168,7 +168,7 @@
168 168  
169 169  )))
170 170  
171 -[[image:1657350248151-650.png]]
175 +[[image:1657520100595-569.png]]
172 172  
173 173  (((
174 174  
... ... @@ -184,26 +184,49 @@
184 184  [[image:image-20220709150546-2.png]]
185 185  
186 186  
191 +
187 187  === 2.2.1 Test Requirement ===
188 188  
189 189  
195 +(((
190 190  To use N95S31B in your city, make sure meet below requirements:
197 +)))
191 191  
192 -* Your local operator has already distributed a NB-IoT Network there.
193 -* The local NB-IoT network used the band that N95S31B supports.
194 -* Your operator is able to distribute the data received in their NB-IoT network to your IoT server.
199 +* (((
200 +Your local operator has already distributed a NB-IoT Network there.
201 +)))
202 +* (((
203 +The local NB-IoT network used the band that N95S31B supports.
204 +)))
205 +* (((
206 +Your operator is able to distribute the data received in their NB-IoT network to your IoT server.
207 +)))
195 195  
209 +(((
196 196  Below figure shows our testing structure. Here we have NB-IoT network coverage by China Mobile, the band they use is B8.
211 +)))
197 197  
213 +(((
198 198  N95S31B supports different communication protocol such as :
215 +)))
199 199  
200 200  (((
201 -* CoAP  ((% style="color:red" %)120.24.4.116:5683(%%))
202 -* raw UDP  ((% style="color:red" %)120.24.4.116:5601(%%))
203 -* MQTT  ((% style="color:red" %)120.24.4.116:1883(%%))
204 -* TCP  ((% style="color:red" %)120.24.4.116:5600(%%))
218 +* (((
219 +CoAP  ((% style="color:red" %)120.24.4.116:5683(%%))
220 +)))
221 +* (((
222 +raw UDP  ((% style="color:red" %)120.24.4.116:5601(%%))
223 +)))
224 +* (((
225 +MQTT  ((% style="color:red" %)120.24.4.116:1883(%%))
226 +)))
227 +* (((
228 +TCP  ((% style="color:red" %)120.24.4.116:5600(%%))
229 +)))
205 205  
231 +(((
206 206  We will show how to use with each protocol. The IP addresses above are our test server. User need to change to point their corresponding server.
233 +)))
207 207  
208 208  
209 209  )))
... ... @@ -214,6 +214,7 @@
214 214  
215 215  === 2.2.3  Insert SIM card ===
216 216  
244 +
217 217  (((
218 218  Insert the NB-IoT Card get from your provider.
219 219  )))
... ... @@ -229,14 +229,18 @@
229 229  
230 230  === 2.2.4  Connect USB – TTL to N95S31B to configure it ===
231 231  
260 +
232 232  (((
233 233  (((
234 234  User need to configure N95S31B via serial port to set the (% style="color:blue" %)**Server Address** / **Uplink Topic** (%%)to define where and how-to uplink packets. N95S31B support AT Commands, user can use a USB to TTL adapter to connect to N95S31B and use AT Commands to configure it, as below.
264 +
265 +
235 235  )))
236 236  )))
237 237  
238 238  [[image:1657351312545-300.png]]
239 239  
271 +
240 240  **Connection:**
241 241  
242 242   (% style="background-color:yellow" %)USB TTL GND <~-~-~-~-> GND
... ... @@ -260,8 +260,9 @@
260 260  
261 261  [[image:1657329814315-101.png]]
262 262  
295 +
263 263  (((
264 -(% style="color:red" %)Note: the valid AT Commands can be found at:  (%%)[[https:~~/~~/www.dragino.com/downloads/index.php?dir=NB-IoT/N95S31B/>>url:https://www.dragino.com/downloads/index.php?dir=NB-IoT/N95S31B/]]
297 +(% style="color:red" %)**Note: the valid AT Commands can be found at:  **(%%)**[[https:~~/~~/www.dropbox.com/sh/mlpd6l05bogvaf6/AABwAJLMttqG7i~~-~~-AyZcQkoua?dl=0>>https://www.dropbox.com/sh/mlpd6l05bogvaf6/AABwAJLMttqG7i--AyZcQkoua?dl=0]]**
265 265  )))
266 266  
267 267  
... ... @@ -268,9 +268,10 @@
268 268  
269 269  === 2.2.5  Use CoAP protocol to uplink data ===
270 270  
271 -(% style="color:red" %)Note: if you don't have CoAP server, you can refer this link to set up one: (%%)[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/>>http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]]
272 272  
305 +(% style="color:red" %)**Note: if you don't have CoAP server, you can refer this link to set up one: **(%%)**[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/>>http://wiki.dragino.com/xwiki/bin/view/Main/Set%20up%20CoAP%20Server/]]**
273 273  
307 +
274 274  (((
275 275  **Use below commands:**
276 276  )))
... ... @@ -318,6 +318,7 @@
318 318  
319 319  === 2.2.7  Use MQTT protocol to uplink data ===
320 320  
355 +
321 321  N95S31B supports only plain MQTT now it doesn't support TLS and other related encryption.
322 322  
323 323  * (% style="color:blue" %)**AT+PRO=3   ** (%%) ~/~/Set to use MQTT protocol to uplink
... ... @@ -333,6 +333,7 @@
333 333  
334 334  [[image:1657352645687-385.png]]
335 335  
371 +
336 336  (((
337 337  To save battery life, N95S31B will establish a subscription before each uplink and close the subscription 3 seconds after uplink successful. Any downlink commands from server will only arrive during the subscription period.
338 338  )))
... ... @@ -346,6 +346,7 @@
346 346  
347 347  === 2.2.8  Use TCP protocol to uplink data ===
348 348  
385 +
349 349  This feature is supported since firmware version v110
350 350  
351 351  * (% style="color:blue" %)**AT+PRO=4   ** (%%) ~/~/ Set to use TCP protocol to uplink
... ... @@ -360,6 +360,7 @@
360 360  
361 361  === 2.2.9  Change Update Interval ===
362 362  
400 +
363 363  User can use below command to change the (% style="color:green" %)**uplink interval**.
364 364  
365 365  * (% style="color:blue" %)**AT+TDC=600      ** (%%)~/~/ Set Update Interval to 600s
... ... @@ -368,35 +368,62 @@
368 368  
369 369  )))
370 370  
409 +(% style="color:red" %)**NOTE: Since firmware version is v1.2:**
371 371  
411 +**By default, the device will send an uplink message every 2 hours. Each Uplink Include 8 set of records in this 2 hour (15 minute interval / record).**
372 372  
413 +
373 373  == 2.3  Uplink Payload ==
374 374  
375 375  
376 -NBSN95 has different working mode for the connections of different type of sensors. This section describes these modes. User can use the AT Command (% style="color:blue" %)**AT+MOD**(%%) to set NBSN95 to different working modes.
417 +(((
418 +N95S31B has different working modes for the connections of different types of sensors. This section describes these modes. User can use the AT Command (% style="color:blue" %)**AT+MOD**(%%) to set NBSN95 to different working modes.
419 +)))
377 377  
378 378  
422 +(((
379 379  For example:
424 +)))
380 380  
381 - (% style="color:blue" %)**AT+CFGMOD=2 ** (%%)~/~/will set the NBSN95 to work in MOD=2 distance mode which target to measure distance via Ultrasonic Sensor.
426 +(((
427 + (% style="color:blue" %)**AT+CFGMOD=2 ** (%%)~/~/will set the N95S31B to work in MOD=2 distance mode which target to measure distance via Ultrasonic Sensor.
428 +)))
382 382  
383 383  
431 +(((
384 384  The uplink payloads are composed in  ASCII String. For example:
433 +)))
385 385  
435 +(((
386 386  0a cd 00 ed 0a cc 00 00 ef 02 d2 1d (total 24 ASCII Chars) . Representative the actually payload:
437 +)))
387 387  
439 +(((
388 388  0x 0a cd 00 ed 0a cc 00 00 ef 02 d2 1d Total 12 bytes
441 +)))
389 389  
390 390  
444 +(((
391 391  (% style="color:red" %)**NOTE:**
446 +)))
392 392  
393 393  (% style="color:red" %)
394 -1. All modes share the same Payload Explanation from [[HERE>>||anchor="H2.3A0UplinkPayload"]].
395 -1. By default, the device will send an uplink message every 1 hour.
449 +1. (((
450 +**All modes share the same Payload Explanation from [[HERE>>||anchor="H2.3A0UplinkPayload"]].**
451 +)))
452 +1. (((
453 +**By default, the device will send an uplink message every 1 hour.**
396 396  
397 397  
456 +
457 +
458 +)))
459 +
398 398  === 2.3.1  Payload Analyze ===
399 399  
462 +
463 +==== 2.3.1.1 Before Firmware v1.2 ====
464 +
400 400  N95S31B uplink payload includes in total 21 bytes
401 401  
402 402  
... ... @@ -431,6 +431,8 @@
431 431  )))
432 432  
433 433  (((
499 +
500 +
434 434  (((
435 435  If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NB sensor uplink data.
436 436  )))
... ... @@ -456,13 +456,40 @@
456 456  
457 457  )))
458 458  
459 -(((
460 -
461 -)))
526 +==== 2.3.1.2 Since Firmware v1.2 ====
462 462  
528 +In this mode, uplink payload includes 91 bytes in total by default.
463 463  
530 +Each time the device uploads a data package, 8 sets of recorded data will be attached. Up to 32 sets of recorded data can be uploaded.
531 +
532 +|**Size(bytes)**|**8**|2|2|1|1|2|1|2|2|2|4|2|2|4
533 +|**Value**|Device ID|Ver|BAT|Signal Strength|MOD|TemDS18B20|Interrupt|ADC|SHTTEM|SHTHUM|Time stamp |SHTTEM|SHTHUM|Time stamp .....
534 +
535 +If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the N95S31B uplink data.
536 +
537 +[[image:image-20220908154949-1.png]]
538 +
539 +The payload is ASCII string, representative same HEX:
540 +
541 +0x(% style="color:red" %)f868411056758782(% style="color:blue" %)000c(% style="color:green" %)0d0f(% style="color:red" %)0c(% style="color:blue" %)01(% style="color:green" %)0000(% style="color:red" %)00**//0030//**(% style="color:blue" %)**//0114//**(% style="color:red" %)**//0231//**(% style="color:green" %)**//63199d3c//**0113023163199d12//**0113023163199c5e**//0112023763199baa//**0112023263199af6**//0111023b631999a7//**0112023b631998f3**//011202426319983f//**01110242631996eb**//(%%) where:
542 +
543 +* (% style="color:red" %) Device ID: f868411056758782 = f868411056758782
544 +* (% style="color:blue" %) Version: 0x000c=120=1.2
545 +* (% style="color:green" %) BAT: 0x0d0f = 3343 mV = 3.343V
546 +* (% style="color:red" %) Singal: 0x0c = 12
547 +* (% style="color:blue" %) Mod: 0x01 = 1
548 +* TemDS18B20: 0x0000= 0 = 0
549 +* (% style="color:green" %)Interrupt: 0x00= 0
550 +* (% style="color:green" %)adc: 0x0030= 48
551 +* SHTTEM: 0x0114= 276 = 27.6
552 +* SHTHUM:0x0231 =561=56.1%
553 +* (% style="color:red" %) Time stamp : 0x6315537b =1662342011  ([[Unix Epoch Time>>url:http://www.epochconverter.com/]])
554 +* (% style="color:red" %)SHTTEM,SHTHUM,Time stamp : 0113023163199d12
555 +* 8 sets of recorded data: SHTTEM,SHTHUM,Time stamp : //**0113023163199c5e**//,.......
556 +
464 464  === 2.3.2  Device ID ===
465 465  
559 +
466 466  (((
467 467  By default, the Device ID equal to the last 6 bytes of IMEI.
468 468  )))
... ... @@ -481,21 +481,44 @@
481 481  
482 482  (((
483 483  The Device ID is stored in a none-erase area, Upgrade the firmware or run **AT+FDR** won't erase Device ID.
578 +
579 +
484 484  )))
485 485  
582 +(% style="color:red" %)**NOTE:When the firmware version is v1.2 and later firmware:**
486 486  
487 487  
585 +By default, the Device ID equal to the last 15 bits of IMEI.
586 +
587 +User can use **AT+DEUI** to set Device ID
588 +
589 +**Example:**
590 +
591 +AT+DEUI=868411056754138
592 +
593 +
488 488  === 2.3.3  Version Info ===
489 489  
490 490  
597 +(((
491 491  These bytes include the hardware and software version.
599 +)))
492 492  
601 +(((
493 493  Higher byte: Specify hardware version: always 0x00 for N95S31B
603 +)))
494 494  
605 +(((
495 495  Lower byte: Specify the software version: 0x6E=110, means firmware version 110
607 +)))
496 496  
609 +(((
610 +
611 +)))
497 497  
613 +(((
498 498  For example: 0x00 6E: this device is N95S31B with firmware version 110.
615 +)))
499 499  
500 500  (((
501 501  
... ... @@ -504,6 +504,7 @@
504 504  
505 505  === 2.3.4  Battery Info ===
506 506  
624 +
507 507  (((
508 508  Ex1: 0x0B45 = 2885mV
509 509  )))
... ... @@ -516,6 +516,7 @@
516 516  
517 517  === 2.3.5  Signal Strength ===
518 518  
637 +
519 519  (((
520 520  NB-IoT Network signal Strength.
521 521  )))
... ... @@ -548,6 +548,7 @@
548 548  
549 549  === 2.3.6  Temperature & Humidity ===
550 550  
670 +
551 551  The device will be able to get the SHT31 temperature and humidity data now and upload to IoT Server.
552 552  
553 553  [[image:image-20220709161741-3.png]]
... ... @@ -566,8 +566,9 @@
566 566  
567 567  == 2.4  Downlink Payload ==
568 568  
569 -By default, NDDS75 prints the downlink payload to console port.
570 570  
690 +By default, N95S31B prints the downlink payload to console port.
691 +
571 571  [[image:image-20220709100028-1.png]]
572 572  
573 573  
... ... @@ -604,7 +604,7 @@
604 604  )))
605 605  
606 606  (((
607 -If payload = 0x04FF, it will reset the NDDS75
728 +If payload = 0x04FF, it will reset the N95S31B
608 608  )))
609 609  
610 610  
... ... @@ -615,12 +615,59 @@
615 615  )))
616 616  
617 617  
739 +== 2.5 Humidity and Temperature alarm function ==
618 618  
619 -== 2.5  ​Battery Analysis ==
741 + AT Command:
620 620  
621 -=== 2.5.1  ​Battery Type ===
743 +AT+ SHHUM=min,max
622 622  
745 +² When min=0, and max≠0, Alarm higher than max
623 623  
747 +² When min≠0, and max=0, Alarm lower than min
748 +
749 +² When min≠0 and max≠0, Alarm higher than max or lower than min
750 +
751 +Example:
752 +
753 +AT+ SHHUM=50,80 ~/~/ Alarm when humidity lower than 50.
754 +
755 +
756 +AT+ SHTEMP=min,max
757 +
758 +² When min=0, and max≠0, Alarm higher than max
759 +
760 +² When min≠0, and max=0, Alarm lower than min
761 +
762 +² When min≠0 and max≠0, Alarm higher than max or lower than min
763 +
764 +Example:
765 +
766 +AT+ SHTEMP=20,30 ~/~/ Alarm when temperature lower than 20.
767 +
768 +== 2.6 Set the number of data to be uploaded and the recording time ==
769 +
770 +➢ AT Command:
771 +
772 +AT+TR=900  ~/~/The unit is seconds, and the default is to record data once every 900 seconds.( The minimum can be set to 180 seconds)
773 +
774 +AT+NOUD=8  ~/~/The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded.
775 +
776 +== 2.7 Read or Clear cached data ==
777 +
778 +➢ AT Command:
779 +
780 +AT+CDP ~/~/ Read cached data
781 +
782 +[[image:image-20220908163102-2.png]]
783 +
784 +AT+CDP=0 ~/~/ Clear cached data
785 +
786 +== 2.8  ​Battery Analysis ==
787 +
788 +
789 +=== 2.8.1  ​Battery Type ===
790 +
791 +
624 624  (((
625 625  The N95S31B battery is a combination of an 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is none-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
626 626  )))
... ... @@ -643,10 +643,11 @@
643 643  
644 644  
645 645  
646 -=== 2.5.2  Power consumption Analyze ===
814 +=== 2.8.2  Power consumption Analyze ===
647 647  
816 +
648 648  (((
649 -The file **DRAGINO_N95S31B-Power-Analyzer.pdf** from [[https:~~/~~/www.dragino.com/downloads/index.php?dir=NB-IoT/N95S31B/>>url:https://www.dragino.com/downloads/index.php?dir=NB-IoT/N95S31B/]] describes a detail measurement to analyze the power consumption in different case. User can use it for design guideline for their project.
818 +The file **DRAGINO_N95S31B-Power-Analyzer.pdf** from [[https:~~/~~/www.dropbox.com/sh/mlpd6l05bogvaf6/AABwAJLMttqG7i~~-~~-AyZcQkoua?dl=0>>https://www.dropbox.com/sh/mlpd6l05bogvaf6/AABwAJLMttqG7i--AyZcQkoua?dl=0]] describes a detail measurement to analyze the power consumption in different case. User can use it for design guideline for their project.
650 650  )))
651 651  
652 652  (((
... ... @@ -654,8 +654,9 @@
654 654  )))
655 655  
656 656  
657 -=== 2.5.3  ​Battery Note ===
826 +=== 2.8.3  ​Battery Note ===
658 658  
828 +
659 659  (((
660 660  The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to uplink data, then the battery life may be decreased.
661 661  )))
... ... @@ -662,7 +662,7 @@
662 662  
663 663  
664 664  
665 -=== 2.5.4  Replace the battery ===
835 +=== 2.8.4  Replace the battery ===
666 666  
667 667  
668 668  (((
... ... @@ -678,6 +678,7 @@
678 678  
679 679  = 3. ​ Access NB-IoT Module =
680 680  
851 +
681 681  (((
682 682  Users can directly access the AT command set of the NB-IoT module.
683 683  )))
... ... @@ -684,6 +684,8 @@
684 684  
685 685  (((
686 686  The AT Command set can refer the BC35-G NB-IoT Module AT Command: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/other_vendors/BC35-G/]] 
858 +
859 +
687 687  )))
688 688  
689 689  [[image:1657333200519-600.png]]
... ... @@ -692,11 +692,13 @@
692 692  
693 693  = 4.  Using the AT Commands =
694 694  
868 +
695 695  == 4.1  Access AT Commands ==
696 696  
697 -See NBSN95 AT Command in this link for detail:  [[https:~~/~~/www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN95/>>url:https://www.dragino.com/downloads/index.php?dir=NB-IoT/NBSN95/]]
698 698  
872 +See NBSN95 AT Command in this link for detail:  [[https:~~/~~/www.dropbox.com/sh/jao1xt9kw5r3yq4/AAAMpJkZzExF2JLbRWxGoQ9Na?dl=0>>https://www.dropbox.com/sh/jao1xt9kw5r3yq4/AAAMpJkZzExF2JLbRWxGoQ9Na?dl=0]]
699 699  
874 +
700 700  AT+<CMD>?  : Help on <CMD>
701 701  
702 702  AT+<CMD>         : Run <CMD>
... ... @@ -736,7 +736,24 @@
736 736  
737 737  AT+SERVADDR  : Server Address
738 738  
914 +AT+TR      : Get or Set record time
739 739  
916 +AT+APN     : Get or set the APN
917 +
918 +AT+FBAND   : Get or Set whether to automatically modify the frequency band
919 +
920 +AT+DNSCFG  : Get or Set DNS Server
921 +
922 +AT+GETSENSORVALUE   : Returns the current sensor measurement
923 +
924 +AT+NOUD      : Get or Set the number of data to be uploaded
925 +
926 +AT+CDP     : Read or Clear cached data
927 +
928 +AT+SHTEMP: Get or Set alarm of temp
929 +
930 +AT+SHHUM: Get or Set alarm of moisture
931 +
740 740  (% style="color:#037691" %)**COAP Management**      
741 741  
742 742  AT+URI            : Resource parameters
... ... @@ -770,6 +770,7 @@
770 770  
771 771  = ​5.  FAQ =
772 772  
965 +
773 773  == 5.1 ​ How to Upgrade Firmware ==
774 774  
775 775  
... ... @@ -784,13 +784,16 @@
784 784  (((
785 785  
786 786  
787 -(% style="color:red" %)Notice, N95S31B and LSN50v2 share the same mother board. They use the same connection and method to update.
980 +(((
981 +(% style="color:red" %)**Notice, N95S31B and LSN50v2 share the same mother board. They use the same connection and method to update.**
788 788  )))
983 +)))
789 789  
790 790  
791 791  
792 792  = 6.  Trouble Shooting =
793 793  
989 +
794 794  == 6.1  ​Connection problem when uploading firmware ==
795 795  
796 796  
... ... @@ -806,6 +806,7 @@
806 806  
807 807  == 6.2  AT Command input doesn't work ==
808 808  
1005 +
809 809  (((
810 810  In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
811 811  
... ... @@ -855,5 +855,6 @@
855 855  
856 856  = 9.  Support =
857 857  
1055 +
858 858  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
859 859  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
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