Last modified by Bei Jinggeng on 2024/08/02 17:52
<
From version < 99.4 >
edited by Xiaoling
on 2023/05/23 16:41
To version < 98.10 >
edited by Xiaoling
on 2022/08/18 16:35
>
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Summary

Details

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Content
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5 5  
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7 7  
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8 8  **Table of Contents:**
9 9  
10 10  {{toc/}}
... ... @@ -14,12 +14,18 @@
14 14  
15 15  
16 16  
25 +
26 +
27 +
28 +
17 17  = 1. Introduction =
18 18  
31 +
19 19  == 1.1 ​What is LoRaWAN Soil pH Sensor ==
20 20  
21 -
22 22  (((
35 +
36 +
23 23  The Dragino LSPH01 is a (% style="color:#4f81bd" %)**LoRaWAN Soil pH Sensor**(%%) for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof.
24 24  )))
25 25  
... ... @@ -44,6 +44,7 @@
44 44  
45 45  
46 46  
61 +
47 47  == ​1.2 Features ==
48 48  
49 49  
... ... @@ -61,6 +61,10 @@
61 61  * IP68 rate for the Sensor Probe
62 62  * 8500mAh Battery for long term use
63 63  
79 +
80 +
81 +
82 +
64 64  == 1.3 Probe Specification ==
65 65  
66 66  
... ... @@ -81,11 +81,18 @@
81 81  * IP68 Protection
82 82  * Length: 3.5 meters
83 83  
103 +
104 +
105 +
106 +
84 84  == 1.4 ​Applications ==
85 85  
86 86  
87 87  * Smart Agriculture
88 88  
112 +
113 +
114 +
89 89  == 1.5 Pin mapping and power on ==
90 90  
91 91  
... ... @@ -92,8 +92,10 @@
92 92  [[image:1654592472094-134.png]]
93 93  
94 94  
121 +
95 95  = 2. Configure LSPH01 to connect to LoRaWAN network =
96 96  
124 +
97 97  == 2.1 How it works ==
98 98  
99 99  
... ... @@ -106,6 +106,7 @@
106 106  )))
107 107  
108 108  
137 +
109 109  == 2.2 ​Quick guide to connect to LoRaWAN server (OTAA) ==
110 110  
111 111  
... ... @@ -133,10 +133,10 @@
133 133  Each LSPH01 is shipped with a sticker with the default device EUI as below:
134 134  )))
135 135  
136 -[[image:image-20230426084737-1.png||height="246" width="530"]](% style="display:none" %)
165 +[[image:image-20220607170145-1.jpeg]]
137 137  
138 -(% style="display:none" %) (%%)
139 139  
168 +
140 140  You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
141 141  
142 142  
... ... @@ -181,6 +181,7 @@
181 181  [[image:1654592697690-910.png]]
182 182  
183 183  
213 +
184 184  == 2.3 ​Uplink Payload ==
185 185  
186 186  
... ... @@ -196,12 +196,14 @@
196 196  Normal uplink payload:
197 197  )))
198 198  
199 -(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:470px" %)
200 -|=(% style="width: 60px;" %)(((
201 -**Size(bytes)**
202 -)))|=(% style="width: 30px;" %)**2**|=(% style="width: 70px;" %)**2**|=(% style="width: 50px;" %)**2**|=(% style="width: 60px;" %)**2**|=(% style="width: 70px;" %)**1**|=(% style="width: 50px;" %)**1**|=(% style="width: 80px;" %)**1**
229 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
230 +|=(% style="width: 62.5px;" %)(((
231 +**Size (bytes)**
232 +)))|=(% style="width: 62.5px;" %)**2**|=(% style="width: 62.5px;" %)**2**|=**2**|=**2**|=**1**|=**1**|=**1**
203 203  |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)(((
204 -[[Temperature (Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
234 +[[Temperature>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
235 +
236 +[[(Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
205 205  )))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|(((
206 206  [[Digital Interrupt (Optional)>>||anchor="H2.3.5InterruptPin"]]
207 207  )))|Reserve|(((
... ... @@ -211,6 +211,7 @@
211 211  [[image:1654592721645-318.png]]
212 212  
213 213  
246 +
214 214  === 2.3.1 Battery Info ===
215 215  
216 216  
... ... @@ -221,6 +221,7 @@
221 221  Ex2: 0x0B49 = 2889mV
222 222  
223 223  
257 +
224 224  === 2.3.2 DS18B20 Temperature sensor ===
225 225  
226 226  
... ... @@ -234,6 +234,7 @@
234 234  If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
235 235  
236 236  
271 +
237 237  === 2.3.3 Soil pH ===
238 238  
239 239  
... ... @@ -244,6 +244,7 @@
244 244  (% style="color:#037691" %)** 0x02B7(H) = 695(D) = 6.95pH**
245 245  
246 246  
282 +
247 247  === 2.3.4 Soil Temperature ===
248 248  
249 249  
... ... @@ -257,6 +257,7 @@
257 257  If payload is: **FF3FH** :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
258 258  
259 259  
296 +
260 260  === 2.3.5 Interrupt Pin ===
261 261  
262 262  
... ... @@ -270,6 +270,7 @@
270 270  0x01: Interrupt Uplink Packet.
271 271  
272 272  
310 +
273 273  === 2.3.6 Message Type ===
274 274  
275 275  
... ... @@ -282,15 +282,18 @@
282 282  )))
283 283  
284 284  
285 -(% border="1" cellspacing="5" style="background-color:#ffffcc; width:496px" %)
323 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:499px" %)
286 286  |=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload**
287 287  |(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]]
288 288  |(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]]
289 289  |(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]]
290 290  
291 -=== 2.3.7 Decode payload in The Things Network ===
292 292  
293 293  
331 +
332 +
333 +=== 2.3.7 Decode payload in The Things Network ===
334 +
294 294  While using TTN network, you can add the payload format to decode the payload.
295 295  
296 296  
... ... @@ -301,10 +301,11 @@
301 301  )))
302 302  
303 303  (((
304 -LSPH01 TTN Payload Decoder:  [[https:~~/~~/github.com/dragino/dragino-end-node-decoder>>https://github.com/dragino/dragino-end-node-decoder]]
345 +LSPH01 TTN Payload Decoder:  [[https:~~/~~/www.dropbox.com/sh/pj7cgmgqg3gx3ta/AABYFbg1DVOOR9Hmr1mLSBkga?dl=0>>https://www.dropbox.com/sh/pj7cgmgqg3gx3ta/AABYFbg1DVOOR9Hmr1mLSBkga?dl=0]]
305 305  )))
306 306  
307 307  
349 +
308 308  == 2.4 Uplink Interval ==
309 309  
310 310  
... ... @@ -311,6 +311,7 @@
311 311  The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]
312 312  
313 313  
356 +
314 314  == 2.5 ​Show Data in DataCake IoT Server ==
315 315  
316 316  
... ... @@ -344,6 +344,7 @@
344 344  [[image:1654592819047-535.png]]
345 345  
346 346  
390 +
347 347  [[image:1654592833877-762.png]]
348 348  
349 349  
... ... @@ -373,8 +373,10 @@
373 373  [[image:1654592917530-261.png]]
374 374  
375 375  
420 +
376 376  == 2.6 Installation and Maintain ==
377 377  
423 +
378 378  === 2.6.1 Before measurement ===
379 379  
380 380  
... ... @@ -385,6 +385,7 @@
385 385  )))
386 386  
387 387  
434 +
388 388  === 2.6.2 Measurement ===
389 389  
390 390  
... ... @@ -431,6 +431,7 @@
431 431  )))
432 432  
433 433  
481 +
434 434  === 2.6.3 Maintain Probe ===
435 435  
436 436  
... ... @@ -472,19 +472,25 @@
472 472  
473 473  (% style="color:#037691" %)**Calibration Payload**
474 474  
475 -(% border="1" cellspacing="5" style="background-color:#ffffcc; color:green; width:500px" %)
476 -|=(% style="width: 60px;" %)(((
523 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
524 +|=(% style="width: 62.5px;" %)(((
477 477  **Size (bytes)**
478 -)))|=(% style="width: 100px;" %)**1**|=(% style="width: 100px;" %)**1**|=(% style="width: 100px;" %)**1**|=(% style="width: 50px;" %)**7**|=(% style="width: 90px;" %)**1**
526 +)))|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**7**|=(% style="width: 89px;" %)**1**
479 479  |**Value**|(((
480 -PH4 Calibrate value
528 +PH4
529 +
530 +Calibrate value
481 481  )))|PH6.86 Calibrate value|(((
482 -PH9.18 Calibrate value
532 +PH9.18
533 +
534 +Calibrate value
483 483  )))|Reserve|(((
484 484  [[Message Type>>||anchor="H2.3.6MessageType"]]
537 +
485 485  Always 0x03
486 486  )))
487 487  
541 +
488 488  User can also send 0x14 downlink command to poll the current calibration payload.
489 489  
490 490  [[image:image-20220607171416-7.jpeg]]
... ... @@ -493,6 +493,9 @@
493 493  * Reply to the confirmation package: 14 01
494 494  * Reply to non-confirmed packet: 14 00
495 495  
550 +
551 +
552 +
496 496  == 2.8 Frequency Plans ==
497 497  
498 498  
... ... @@ -501,6 +501,7 @@
501 501  )))
502 502  
503 503  
561 +
504 504  === 2.8.1 EU863-870 (EU868) ===
505 505  
506 506  
... ... @@ -561,6 +561,7 @@
561 561  )))
562 562  
563 563  
622 +
564 564  === 2.8.2 US902-928(US915) ===
565 565  
566 566  
... ... @@ -579,6 +579,10 @@
579 579  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
580 580  * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
581 581  
641 +
642 +
643 +
644 +
582 582  === 2.8.3 CN470-510 (CN470) ===
583 583  
584 584  
... ... @@ -667,6 +667,7 @@
667 667  )))
668 668  
669 669  
733 +
670 670  === 2.8.4 AU915-928(AU915) ===
671 671  
672 672  
... ... @@ -689,6 +689,10 @@
689 689  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
690 690  * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
691 691  
756 +
757 +
758 +
759 +
692 692  === 2.8.5 AS920-923 & AS923-925 (AS923) ===
693 693  
694 694  
... ... @@ -797,6 +797,7 @@
797 797  )))
798 798  
799 799  
868 +
800 800  === 2.8.6 KR920-923 (KR920) ===
801 801  
802 802  
... ... @@ -869,6 +869,7 @@
869 869  )))
870 870  
871 871  
941 +
872 872  === 2.8.7 IN865-867 (IN865) ===
873 873  
874 874  
... ... @@ -905,6 +905,7 @@
905 905  )))
906 906  
907 907  
978 +
908 908  == 2.9 LED Indicator ==
909 909  
910 910  
... ... @@ -913,14 +913,20 @@
913 913  * The sensor is detected when the device is turned on, and it will flash 4 times quickly when it is detected.
914 914  * Blink once when device transmit a packet.
915 915  
987 +
988 +
989 +
990 +
916 916  == 2.10 ​Firmware Change Log ==
917 917  
918 918  
919 919  **Firmware download link: **[[https:~~/~~/www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0>>https://www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0]]
920 920  
996 +
921 921  **Firmware Upgrade Method: **[[Firmware Upgrade Instruction>>path:/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/]]
922 922  
923 923  
1000 +
924 924  = 3. Configure LSPH01 via AT Command or LoRaWAN Downlink =
925 925  
926 926  
... ... @@ -971,9 +971,9 @@
971 971  )))
972 972  
973 973  
1051 +
974 974  == 3.1 Set Transmit Interval Time ==
975 975  
976 -
977 977  Feature: Change LoRaWAN End Node Transmit Interval.
978 978  
979 979  (% style="color:#037691" %)**AT Command: AT+TDC**
... ... @@ -990,14 +990,14 @@
990 990  )))
991 991  
992 992  (((
993 -If the downlink payload=0100003C, it means set the END Node's Transmit Interval to 0x00003C=60(S), while type code is 01.
1070 +If the downlink payload=0100003C, it means set the END Node’s Transmit Interval to 0x00003C=60(S), while type code is 01.
994 994  )))
995 995  
996 996  * (((
997 -Example 1: Downlink Payload: 0100001E  ~/~/ Set Transmit Interval (TDC) = 30 seconds
1074 +Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds
998 998  )))
999 999  * (((
1000 -Example 2: Downlink Payload: 0100003C  ~/~/ Set Transmit Interval (TDC) = 60 seconds
1077 +Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
1001 1001  
1002 1002  
1003 1003  
... ... @@ -1005,7 +1005,6 @@
1005 1005  
1006 1006  == 3.2 Set Interrupt Mode ==
1007 1007  
1008 -
1009 1009  Feature, Set Interrupt mode for GPIO_EXIT.
1010 1010  
1011 1011  (% style="color:#037691" %)**AT Command: AT+INTMOD**
... ... @@ -1026,10 +1026,10 @@
1026 1026  )))
1027 1027  
1028 1028  * (((
1029 -Example 1: Downlink Payload: 06000000  ~/~/ Turn off interrupt mode
1105 +Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
1030 1030  )))
1031 1031  * (((
1032 -Example 2: Downlink Payload: 06000003  ~/~/  Set the interrupt mode to rising edge trigger
1108 +Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
1033 1033  )))
1034 1034  
1035 1035  (((
... ... @@ -1037,16 +1037,14 @@
1037 1037  )))
1038 1038  
1039 1039  
1040 -
1041 1041  == 3.3 Calibrate Sensor ==
1042 1042  
1043 -
1044 1044  Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands
1045 1045  
1046 1046  
1121 +
1047 1047  == 3.4 Get Firmware Version Info ==
1048 1048  
1049 -
1050 1050  Feature: use downlink to get firmware version.
1051 1051  
1052 1052  (% style="color:#037691" %)**Downlink Command: 0x26**
... ... @@ -1066,9 +1066,11 @@
1066 1066  )))|=**1**|=**1**|=**1**|=**1**|=**1**|=**5**|=**1**
1067 1067  |**Value**|Software Type|(((
1068 1068  Frequency
1143 +
1069 1069  Band
1070 1070  )))|Sub-band|(((
1071 1071  Firmware
1147 +
1072 1072  Version
1073 1073  )))|Sensor Type|Reserve|(((
1074 1074  [[Message Type>>||anchor="H2.3.6MessageType"]]
... ... @@ -1124,25 +1124,111 @@
1124 1124  0x07: LDDS12
1125 1125  
1126 1126  
1127 -= 4. Battery & Power Consumption =
1128 1128  
1204 += 4. Battery & How to replace =
1129 1129  
1130 -LSPH01 uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
1206 +== 4.1 Battery Type ==
1131 1131  
1132 -[[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
1208 +(((
1209 +LSPH01 is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter.
1210 +)))
1133 1133  
1212 +(((
1213 +The discharge curve is not linear so can't simply use percentage to show the battery level. Below is the battery performance.
1214 +)))
1134 1134  
1216 +[[image:1654593587246-335.png]]
1217 +
1218 +
1219 +Minimum Working Voltage for the LSPH01:
1220 +
1221 +LSPH01:  2.45v ~~ 3.6v
1222 +
1223 +
1224 +
1225 +== 4.2 Replace Battery ==
1226 +
1227 +(((
1228 +Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery.
1229 +)))
1230 +
1231 +(((
1232 +And make sure the positive and negative pins match.
1233 +)))
1234 +
1235 +
1236 +
1237 +== 4.3 Power Consumption Analyze ==
1238 +
1239 +(((
1240 +Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
1241 +)))
1242 +
1243 +(((
1244 +Instruction to use as below:
1245 +)))
1246 +
1247 +
1248 +(% style="color:#037691" %)**Step 1**(%%): Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
1249 +
1250 +[[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
1251 +
1252 +
1253 +(% style="color:#037691" %)**Step 2**(%%): Open it and choose
1254 +
1255 +* Product Model
1256 +* Uplink Interval
1257 +* Working Mode
1258 +
1259 +And the Life expectation in difference case will be shown on the right.
1260 +
1261 +[[image:1654593605679-189.png]]
1262 +
1263 +
1264 +The battery related documents as below:
1265 +
1266 +* (((
1267 +[[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]],
1268 +)))
1269 +* (((
1270 +[[Lithium-Thionyl Chloride Battery  datasheet>>url:https://www.dragino.com/downloads/downloads/datasheet/Battery/ER26500/ER26500_Datasheet-EN.pdf]],
1271 +)))
1272 +* (((
1273 +[[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]], [[Tech Spec>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]]
1274 +)))
1275 +
1276 +[[image:image-20220607172042-11.png]]
1277 +
1278 +
1279 +
1280 +=== 4.3.1 ​Battery Note ===
1281 +
1282 +(((
1283 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
1284 +)))
1285 +
1286 +
1287 +
1288 +=== ​4.3.2 Replace the battery ===
1289 +
1290 +(((
1291 +You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
1292 +)))
1293 +
1294 +(((
1295 +The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
1296 +)))
1297 +
1298 +
1299 +
1135 1135  = 5. Use AT Command =
1136 1136  
1137 1137  == 5.1 Access AT Commands ==
1138 1138  
1139 -
1140 1140  LSPH01 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LSPH01 for using AT command, as below.
1141 1141  
1142 -
1143 1143  [[image:1654593668970-604.png]]
1144 1144  
1145 -
1146 1146  **Connection:**
1147 1147  
1148 1148  (% style="background-color:yellow" %)** USB TTL GND <~-~-~-~-> GND**
... ... @@ -1166,7 +1166,6 @@
1166 1166  
1167 1167  == 6.1 How to change the LoRa Frequency Bands/Region ==
1168 1168  
1169 -
1170 1170  You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]].
1171 1171  When downloading the images, choose the required image file for download. ​
1172 1172  
... ... @@ -1175,13 +1175,12 @@
1175 1175  
1176 1176  == 7.1 AT Commands input doesn't work ==
1177 1177  
1178 -
1179 1179  In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1180 1180  
1181 1181  
1342 +
1182 1182  = 8. Order Info =
1183 1183  
1184 -
1185 1185  Part Number: (% style="color:blue" %)**LSPH01-XX**
1186 1186  
1187 1187  
... ... @@ -1196,6 +1196,7 @@
1196 1196  * (% style="color:red" %)**IN865**(%%):  LoRaWAN IN865 band
1197 1197  * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
1198 1198  
1359 +
1199 1199  = 9. ​Packing Info =
1200 1200  
1201 1201  
... ... @@ -1210,8 +1210,10 @@
1210 1210  * Package Size / pcs : cm
1211 1211  * Weight / pcs : g
1212 1212  
1374 +
1213 1213  = 10. ​Support =
1214 1214  
1215 -
1216 1216  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1217 1217  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
1379 +
1380 +
image-20230426084737-1.png
Author
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1 -XWiki.Xiaoling
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1 -190.0 KB
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