<
From version < 99.2 >
edited by Xiaoling
on 2023/04/26 08:47
To version < 98.8 >
edited by Xiaoling
on 2022/08/18 16:29
>
Change comment: There is no comment for this version

Summary

Details

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Content
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7 7  
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8 8  **Table of Contents:**
9 9  
10 10  {{toc/}}
... ... @@ -14,12 +14,18 @@
14 14  
15 15  
16 16  
25 +
26 +
27 +
28 +
17 17  = 1. Introduction =
18 18  
31 +
19 19  == 1.1 ​What is LoRaWAN Soil pH Sensor ==
20 20  
21 -
22 22  (((
35 +
36 +
23 23  The Dragino LSPH01 is a (% style="color:#4f81bd" %)**LoRaWAN Soil pH Sensor**(%%) for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof.
24 24  )))
25 25  
... ... @@ -44,6 +44,7 @@
44 44  
45 45  
46 46  
61 +
47 47  == ​1.2 Features ==
48 48  
49 49  
... ... @@ -62,6 +62,9 @@
62 62  * 8500mAh Battery for long term use
63 63  
64 64  
80 +
81 +
82 +
65 65  == 1.3 Probe Specification ==
66 66  
67 67  
... ... @@ -83,6 +83,9 @@
83 83  * Length: 3.5 meters
84 84  
85 85  
104 +
105 +
106 +
86 86  == 1.4 ​Applications ==
87 87  
88 88  
... ... @@ -89,6 +89,8 @@
89 89  * Smart Agriculture
90 90  
91 91  
113 +
114 +
92 92  == 1.5 Pin mapping and power on ==
93 93  
94 94  
... ... @@ -95,8 +95,10 @@
95 95  [[image:1654592472094-134.png]]
96 96  
97 97  
121 +
98 98  = 2. Configure LSPH01 to connect to LoRaWAN network =
99 99  
124 +
100 100  == 2.1 How it works ==
101 101  
102 102  
... ... @@ -109,6 +109,7 @@
109 109  )))
110 110  
111 111  
137 +
112 112  == 2.2 ​Quick guide to connect to LoRaWAN server (OTAA) ==
113 113  
114 114  
... ... @@ -136,7 +136,7 @@
136 136  Each LSPH01 is shipped with a sticker with the default device EUI as below:
137 137  )))
138 138  
139 -[[image:image-20230426084737-1.png]]
165 +[[image:image-20220607170145-1.jpeg]]
140 140  
141 141  
142 142  
... ... @@ -184,6 +184,7 @@
184 184  [[image:1654592697690-910.png]]
185 185  
186 186  
213 +
187 187  == 2.3 ​Uplink Payload ==
188 188  
189 189  
... ... @@ -199,12 +199,14 @@
199 199  Normal uplink payload:
200 200  )))
201 201  
202 -(% border="1" cellspacing="5" style="background-color:#ffffcc; width:470px" %)
203 -|=(% style="width: 60px;" %)(((
204 -**Size(bytes)**
205 -)))|=(% style="width: 30px;" %)**2**|=(% style="width: 70px;" %)**2**|=(% style="width: 50px;" %)**2**|=(% style="width: 60px;" %)**2**|=(% style="width: 70px;" %)**1**|=(% style="width: 50px;" %)**1**|=(% style="width: 80px;" %)**1**
229 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
230 +|=(% style="width: 62.5px;" %)(((
231 +**Size (bytes)**
232 +)))|=(% style="width: 62.5px;" %)**2**|=(% style="width: 62.5px;" %)**2**|=**2**|=**2**|=**1**|=**1**|=**1**
206 206  |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)(((
207 -[[Temperature (Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
234 +[[Temperature>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
235 +
236 +[[(Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
208 208  )))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|(((
209 209  [[Digital Interrupt (Optional)>>||anchor="H2.3.5InterruptPin"]]
210 210  )))|Reserve|(((
... ... @@ -214,6 +214,7 @@
214 214  [[image:1654592721645-318.png]]
215 215  
216 216  
246 +
217 217  === 2.3.1 Battery Info ===
218 218  
219 219  
... ... @@ -224,6 +224,7 @@
224 224  Ex2: 0x0B49 = 2889mV
225 225  
226 226  
257 +
227 227  === 2.3.2 DS18B20 Temperature sensor ===
228 228  
229 229  
... ... @@ -237,6 +237,7 @@
237 237  If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
238 238  
239 239  
271 +
240 240  === 2.3.3 Soil pH ===
241 241  
242 242  
... ... @@ -247,6 +247,7 @@
247 247  (% style="color:#037691" %)** 0x02B7(H) = 695(D) = 6.95pH**
248 248  
249 249  
282 +
250 250  === 2.3.4 Soil Temperature ===
251 251  
252 252  
... ... @@ -260,6 +260,7 @@
260 260  If payload is: **FF3FH** :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
261 261  
262 262  
296 +
263 263  === 2.3.5 Interrupt Pin ===
264 264  
265 265  
... ... @@ -273,6 +273,7 @@
273 273  0x01: Interrupt Uplink Packet.
274 274  
275 275  
310 +
276 276  === 2.3.6 Message Type ===
277 277  
278 278  
... ... @@ -285,7 +285,7 @@
285 285  )))
286 286  
287 287  
288 -(% border="1" cellspacing="5" style="background-color:#ffffcc; width:496px" %)
323 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:499px" %)
289 289  |=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload**
290 290  |(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]]
291 291  |(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]]
... ... @@ -292,9 +292,11 @@
292 292  |(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]]
293 293  
294 294  
295 -=== 2.3.7 Decode payload in The Things Network ===
296 296  
297 297  
332 +
333 +=== 2.3.7 Decode payload in The Things Network ===
334 +
298 298  While using TTN network, you can add the payload format to decode the payload.
299 299  
300 300  
... ... @@ -305,10 +305,11 @@
305 305  )))
306 306  
307 307  (((
308 -LSPH01 TTN Payload Decoder:  [[https:~~/~~/github.com/dragino/dragino-end-node-decoder>>https://github.com/dragino/dragino-end-node-decoder]]
345 +LSPH01 TTN Payload Decoder:  [[https:~~/~~/www.dropbox.com/sh/pj7cgmgqg3gx3ta/AABYFbg1DVOOR9Hmr1mLSBkga?dl=0>>https://www.dropbox.com/sh/pj7cgmgqg3gx3ta/AABYFbg1DVOOR9Hmr1mLSBkga?dl=0]]
309 309  )))
310 310  
311 311  
349 +
312 312  == 2.4 Uplink Interval ==
313 313  
314 314  
... ... @@ -315,6 +315,7 @@
315 315  The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]
316 316  
317 317  
356 +
318 318  == 2.5 ​Show Data in DataCake IoT Server ==
319 319  
320 320  
... ... @@ -348,6 +348,7 @@
348 348  [[image:1654592819047-535.png]]
349 349  
350 350  
390 +
351 351  [[image:1654592833877-762.png]]
352 352  
353 353  
... ... @@ -377,8 +377,10 @@
377 377  [[image:1654592917530-261.png]]
378 378  
379 379  
420 +
380 380  == 2.6 Installation and Maintain ==
381 381  
423 +
382 382  === 2.6.1 Before measurement ===
383 383  
384 384  
... ... @@ -389,6 +389,7 @@
389 389  )))
390 390  
391 391  
434 +
392 392  === 2.6.2 Measurement ===
393 393  
394 394  
... ... @@ -435,6 +435,7 @@
435 435  )))
436 436  
437 437  
481 +
438 438  === 2.6.3 Maintain Probe ===
439 439  
440 440  
... ... @@ -462,7 +462,6 @@
462 462  
463 463  == 2.7 Calibration ==
464 464  
465 -
466 466  (((
467 467  User can do calibration for the probe. It is limited to use below pH buffer solution to calibrate: 4.00, 6.86, 9.18. When calibration, user need to clean the electrode and put the probe in the pH buffer solution to wait the value stable ( a new clean electrode might need max 24 hours to be stable).
468 468  )))
... ... @@ -476,16 +476,21 @@
476 476  
477 477  (% style="color:#037691" %)**Calibration Payload**
478 478  
479 -(% border="1" cellspacing="5" style="background-color:#ffffcc; color:green; width:500px" %)
480 -|=(% style="width: 60px;" %)(((
522 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
523 +|=(% style="width: 62.5px;" %)(((
481 481  **Size (bytes)**
482 -)))|=(% style="width: 100px;" %)**1**|=(% style="width: 100px;" %)**1**|=(% style="width: 100px;" %)**1**|=(% style="width: 50px;" %)**7**|=(% style="width: 90px;" %)**1**
525 +)))|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**7**|=(% style="width: 89px;" %)**1**
483 483  |**Value**|(((
484 -PH4 Calibrate value
527 +PH4
528 +
529 +Calibrate value
485 485  )))|PH6.86 Calibrate value|(((
486 -PH9.18 Calibrate value
531 +PH9.18
532 +
533 +Calibrate value
487 487  )))|Reserve|(((
488 488  [[Message Type>>||anchor="H2.3.6MessageType"]]
536 +
489 489  Always 0x03
490 490  )))
491 491  
... ... @@ -500,7 +500,6 @@
500 500  
501 501  == 2.8 Frequency Plans ==
502 502  
503 -
504 504  (((
505 505  The LSPH01 uses OTAA mode and below frequency plans by default. If user want to use it with different frequency plan, please refer the AT command sets.
506 506  )))
... ... @@ -508,7 +508,6 @@
508 508  
509 509  === 2.8.1 EU863-870 (EU868) ===
510 510  
511 -
512 512  (((
513 513  (% style="color:blue" %)**Uplink:**
514 514  )))
... ... @@ -566,9 +566,9 @@
566 566  )))
567 567  
568 568  
615 +
569 569  === 2.8.2 US902-928(US915) ===
570 570  
571 -
572 572  (((
573 573  Used in USA, Canada and South America. Frequency band as per definition in LoRaWAN 1.0.3 Regional document.
574 574  )))
... ... @@ -584,10 +584,8 @@
584 584  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
585 585  * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
586 586  
587 -
588 588  === 2.8.3 CN470-510 (CN470) ===
589 589  
590 -
591 591  (((
592 592  Used in China, Default use CHE=1
593 593  )))
... ... @@ -673,9 +673,9 @@
673 673  )))
674 674  
675 675  
720 +
676 676  === 2.8.4 AU915-928(AU915) ===
677 677  
678 -
679 679  (((
680 680  Frequency band as per definition in LoRaWAN 1.0.3 Regional document.
681 681  )))
... ... @@ -695,10 +695,8 @@
695 695  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
696 696  * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
697 697  
698 -
699 699  === 2.8.5 AS920-923 & AS923-925 (AS923) ===
700 700  
701 -
702 702  (((
703 703  (% style="color:blue" %)**Default Uplink channel:**
704 704  )))
... ... @@ -804,9 +804,9 @@
804 804  )))
805 805  
806 806  
849 +
807 807  === 2.8.6 KR920-923 (KR920) ===
808 808  
809 -
810 810  (((
811 811  (% style="color:blue" %)**Default channel:**
812 812  )))
... ... @@ -876,9 +876,9 @@
876 876  )))
877 877  
878 878  
921 +
879 879  === 2.8.7 IN865-867 (IN865) ===
880 880  
881 -
882 882  (((
883 883  (% style="color:blue" %)**Uplink:**
884 884  )))
... ... @@ -912,26 +912,28 @@
912 912  )))
913 913  
914 914  
957 +
915 915  == 2.9 LED Indicator ==
916 916  
917 -
918 918  The LSPH01 has an internal LED which is to show the status of different state.
919 919  
920 920  * The sensor is detected when the device is turned on, and it will flash 4 times quickly when it is detected.
921 921  * Blink once when device transmit a packet.
922 922  
923 -
924 924  == 2.10 ​Firmware Change Log ==
925 925  
926 926  
927 -**Firmware download link: **[[https:~~/~~/www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0>>https://www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0]]
968 +**Firmware download link:**
928 928  
970 +[[http:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/LSPH01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]]
971 +
972 +
929 929  **Firmware Upgrade Method: **[[Firmware Upgrade Instruction>>path:/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/]]
930 930  
931 931  
976 +
932 932  = 3. Configure LSPH01 via AT Command or LoRaWAN Downlink =
933 933  
934 -
935 935  (((
936 936  Use can configure LSPH01 via AT Command or LoRaWAN Downlink.
937 937  )))
... ... @@ -979,9 +979,9 @@
979 979  )))
980 980  
981 981  
1026 +
982 982  == 3.1 Set Transmit Interval Time ==
983 983  
984 -
985 985  Feature: Change LoRaWAN End Node Transmit Interval.
986 986  
987 987  (% style="color:#037691" %)**AT Command: AT+TDC**
... ... @@ -998,14 +998,14 @@
998 998  )))
999 999  
1000 1000  (((
1001 -If the downlink payload=0100003C, it means set the END Node's Transmit Interval to 0x00003C=60(S), while type code is 01.
1045 +If the downlink payload=0100003C, it means set the END Nodes Transmit Interval to 0x00003C=60(S), while type code is 01.
1002 1002  )))
1003 1003  
1004 1004  * (((
1005 -Example 1: Downlink Payload: 0100001E  ~/~/ Set Transmit Interval (TDC) = 30 seconds
1049 +Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds
1006 1006  )))
1007 1007  * (((
1008 -Example 2: Downlink Payload: 0100003C  ~/~/ Set Transmit Interval (TDC) = 60 seconds
1052 +Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
1009 1009  
1010 1010  
1011 1011  
... ... @@ -1013,7 +1013,6 @@
1013 1013  
1014 1014  == 3.2 Set Interrupt Mode ==
1015 1015  
1016 -
1017 1017  Feature, Set Interrupt mode for GPIO_EXIT.
1018 1018  
1019 1019  (% style="color:#037691" %)**AT Command: AT+INTMOD**
... ... @@ -1034,10 +1034,10 @@
1034 1034  )))
1035 1035  
1036 1036  * (((
1037 -Example 1: Downlink Payload: 06000000  ~/~/ Turn off interrupt mode
1080 +Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
1038 1038  )))
1039 1039  * (((
1040 -Example 2: Downlink Payload: 06000003  ~/~/  Set the interrupt mode to rising edge trigger
1083 +Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
1041 1041  )))
1042 1042  
1043 1043  (((
... ... @@ -1045,16 +1045,14 @@
1045 1045  )))
1046 1046  
1047 1047  
1048 -
1049 1049  == 3.3 Calibrate Sensor ==
1050 1050  
1051 -
1052 1052  Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands
1053 1053  
1054 1054  
1096 +
1055 1055  == 3.4 Get Firmware Version Info ==
1056 1056  
1057 -
1058 1058  Feature: use downlink to get firmware version.
1059 1059  
1060 1060  (% style="color:#037691" %)**Downlink Command: 0x26**
... ... @@ -1074,9 +1074,11 @@
1074 1074  )))|=**1**|=**1**|=**1**|=**1**|=**1**|=**5**|=**1**
1075 1075  |**Value**|Software Type|(((
1076 1076  Frequency
1118 +
1077 1077  Band
1078 1078  )))|Sub-band|(((
1079 1079  Firmware
1122 +
1080 1080  Version
1081 1081  )))|Sensor Type|Reserve|(((
1082 1082  [[Message Type>>||anchor="H2.3.6MessageType"]]
... ... @@ -1132,25 +1132,111 @@
1132 1132  0x07: LDDS12
1133 1133  
1134 1134  
1135 -= 4. Battery & Power Consumption =
1136 1136  
1179 += 4. Battery & How to replace =
1137 1137  
1138 -LSPH01 uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
1181 +== 4.1 Battery Type ==
1139 1139  
1140 -[[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
1183 +(((
1184 +LSPH01 is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter.
1185 +)))
1141 1141  
1187 +(((
1188 +The discharge curve is not linear so can't simply use percentage to show the battery level. Below is the battery performance.
1189 +)))
1142 1142  
1191 +[[image:1654593587246-335.png]]
1192 +
1193 +
1194 +Minimum Working Voltage for the LSPH01:
1195 +
1196 +LSPH01:  2.45v ~~ 3.6v
1197 +
1198 +
1199 +
1200 +== 4.2 Replace Battery ==
1201 +
1202 +(((
1203 +Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery.
1204 +)))
1205 +
1206 +(((
1207 +And make sure the positive and negative pins match.
1208 +)))
1209 +
1210 +
1211 +
1212 +== 4.3 Power Consumption Analyze ==
1213 +
1214 +(((
1215 +Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
1216 +)))
1217 +
1218 +(((
1219 +Instruction to use as below:
1220 +)))
1221 +
1222 +
1223 +(% style="color:#037691" %)**Step 1**(%%): Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
1224 +
1225 +[[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
1226 +
1227 +
1228 +(% style="color:#037691" %)**Step 2**(%%): Open it and choose
1229 +
1230 +* Product Model
1231 +* Uplink Interval
1232 +* Working Mode
1233 +
1234 +And the Life expectation in difference case will be shown on the right.
1235 +
1236 +[[image:1654593605679-189.png]]
1237 +
1238 +
1239 +The battery related documents as below:
1240 +
1241 +* (((
1242 +[[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]],
1243 +)))
1244 +* (((
1245 +[[Lithium-Thionyl Chloride Battery  datasheet>>url:https://www.dragino.com/downloads/downloads/datasheet/Battery/ER26500/ER26500_Datasheet-EN.pdf]],
1246 +)))
1247 +* (((
1248 +[[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]], [[Tech Spec>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]]
1249 +)))
1250 +
1251 +[[image:image-20220607172042-11.png]]
1252 +
1253 +
1254 +
1255 +=== 4.3.1 ​Battery Note ===
1256 +
1257 +(((
1258 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
1259 +)))
1260 +
1261 +
1262 +
1263 +=== ​4.3.2 Replace the battery ===
1264 +
1265 +(((
1266 +You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
1267 +)))
1268 +
1269 +(((
1270 +The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
1271 +)))
1272 +
1273 +
1274 +
1143 1143  = 5. Use AT Command =
1144 1144  
1145 1145  == 5.1 Access AT Commands ==
1146 1146  
1147 -
1148 1148  LSPH01 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LSPH01 for using AT command, as below.
1149 1149  
1150 -
1151 1151  [[image:1654593668970-604.png]]
1152 1152  
1153 -
1154 1154  **Connection:**
1155 1155  
1156 1156  (% style="background-color:yellow" %)** USB TTL GND <~-~-~-~-> GND**
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1174 1174  
1175 1175  == 6.1 How to change the LoRa Frequency Bands/Region ==
1176 1176  
1177 -
1178 1178  You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]].
1179 1179  When downloading the images, choose the required image file for download. ​
1180 1180  
... ... @@ -1183,13 +1183,12 @@
1183 1183  
1184 1184  == 7.1 AT Commands input doesn't work ==
1185 1185  
1186 -
1187 1187  In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1188 1188  
1189 1189  
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1190 1190  = 8. Order Info =
1191 1191  
1192 -
1193 1193  Part Number: (% style="color:blue" %)**LSPH01-XX**
1194 1194  
1195 1195  
... ... @@ -1222,7 +1222,7 @@
1222 1222  
1223 1223  = 10. ​Support =
1224 1224  
1225 -
1226 1226  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1227 1227  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
1228 1228  
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