Changes for page LSPH01 -- LoRaWAN Soil pH Sensor User Manual
Last modified by Bei Jinggeng on 2024/08/02 17:52
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... ... @@ -16,6 +16,7 @@ 16 16 17 17 = 1. Introduction = 18 18 19 + 19 19 == 1.1 What is LoRaWAN Soil pH Sensor == 20 20 21 21 ... ... @@ -61,6 +61,8 @@ 61 61 * IP68 rate for the Sensor Probe 62 62 * 8500mAh Battery for long term use 63 63 65 + 66 + 64 64 == 1.3 Probe Specification == 65 65 66 66 ... ... @@ -81,11 +81,14 @@ 81 81 * IP68 Protection 82 82 * Length: 3.5 meters 83 83 87 + 88 + 84 84 == 1.4 Applications == 85 85 86 86 87 87 * Smart Agriculture 88 88 94 + 89 89 == 1.5 Pin mapping and power on == 90 90 91 91 ... ... @@ -92,8 +92,10 @@ 92 92 [[image:1654592472094-134.png]] 93 93 94 94 101 + 95 95 = 2. Configure LSPH01 to connect to LoRaWAN network = 96 96 104 + 97 97 == 2.1 How it works == 98 98 99 99 ... ... @@ -106,6 +106,7 @@ 106 106 ))) 107 107 108 108 117 + 109 109 == 2.2 Quick guide to connect to LoRaWAN server (OTAA) == 110 110 111 111 ... ... @@ -133,10 +133,10 @@ 133 133 Each LSPH01 is shipped with a sticker with the default device EUI as below: 134 134 ))) 135 135 136 -[[image:image-202 30426084737-1.png||height="246" width="530"]](% style="display:none" %)145 +[[image:image-20220607170145-1.jpeg]] 137 137 138 -(% style="display:none" %) (%%) 139 139 148 + 140 140 You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot: 141 141 142 142 ... ... @@ -181,6 +181,7 @@ 181 181 [[image:1654592697690-910.png]] 182 182 183 183 193 + 184 184 == 2.3 Uplink Payload == 185 185 186 186 ... ... @@ -196,10 +196,9 @@ 196 196 Normal uplink payload: 197 197 ))) 198 198 199 -(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:470px" %) 200 -|=(% style="width: 60px;background-color:#D9E2F3;color:#0070C0" %)((( 201 -**Size(bytes)** 202 -)))|=(% style="width: 30px;background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 70px;background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 50px;background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 60px;background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 70px;background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 50px;background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 80px;background-color:#D9E2F3;color:#0070C0" %)**1** 209 +(% border="1" cellspacing="5" style="background-color:#ffffcc; width:470px" %) 210 +|=(% style="width: 60px;" %)((( 211 +**Size (bytes)**)))|=(% style="width: 30px;" %)**2**|=(% style="width: 70px;" %)**2**|=(% style="width: 50px;" %)**2**|=(% style="width: 60px;" %)**2**|=(% style="width: 70px;" %)**1**|=(% style="width: 50px;" %)**1**|=(% style="width: 80px;" %)**1** 203 203 |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)((( 204 204 [[Temperature (Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]] 205 205 )))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|((( ... ... @@ -211,6 +211,7 @@ 211 211 [[image:1654592721645-318.png]] 212 212 213 213 223 + 214 214 === 2.3.1 Battery Info === 215 215 216 216 ... ... @@ -221,6 +221,7 @@ 221 221 Ex2: 0x0B49 = 2889mV 222 222 223 223 234 + 224 224 === 2.3.2 DS18B20 Temperature sensor === 225 225 226 226 ... ... @@ -234,6 +234,7 @@ 234 234 If payload is: FF3FH : (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees. 235 235 236 236 248 + 237 237 === 2.3.3 Soil pH === 238 238 239 239 ... ... @@ -244,6 +244,7 @@ 244 244 (% style="color:#037691" %)** 0x02B7(H) = 695(D) = 6.95pH** 245 245 246 246 259 + 247 247 === 2.3.4 Soil Temperature === 248 248 249 249 ... ... @@ -257,6 +257,7 @@ 257 257 If payload is: **FF3FH** : (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees. 258 258 259 259 273 + 260 260 === 2.3.5 Interrupt Pin === 261 261 262 262 ... ... @@ -270,6 +270,7 @@ 270 270 0x01: Interrupt Uplink Packet. 271 271 272 272 287 + 273 273 === 2.3.6 Message Type === 274 274 275 275 ... ... @@ -282,15 +282,16 @@ 282 282 ))) 283 283 284 284 285 -(% border="1" cellspacing="5" style="background-color:#f 2f2f2; width:496px" %)286 -|=(% style="width: 160px; background-color:#D9E2F3;color:#0070C0" %)**Message Type Code**|=(% style="width: 163px;background-color:#D9E2F3;color:#0070C0" %)**Description**|=(% style="width: 173px;background-color:#D9E2F3;color:#0070C0" %)**Payload**300 +(% border="1" cellspacing="5" style="background-color:#ffffcc; width:496px" %) 301 +|=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload** 287 287 |(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]] 288 288 |(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]] 289 289 |(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]] 290 290 291 -=== 2.3.7 Decode payload in The Things Network === 292 292 293 293 308 +=== 2.3.7 Decode payload in The Things Network === 309 + 294 294 While using TTN network, you can add the payload format to decode the payload. 295 295 296 296 ... ... @@ -305,6 +305,7 @@ 305 305 ))) 306 306 307 307 324 + 308 308 == 2.4 Uplink Interval == 309 309 310 310 ... ... @@ -311,6 +311,7 @@ 311 311 The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]] 312 312 313 313 331 + 314 314 == 2.5 Show Data in DataCake IoT Server == 315 315 316 316 ... ... @@ -344,6 +344,7 @@ 344 344 [[image:1654592819047-535.png]] 345 345 346 346 365 + 347 347 [[image:1654592833877-762.png]] 348 348 349 349 ... ... @@ -373,8 +373,10 @@ 373 373 [[image:1654592917530-261.png]] 374 374 375 375 395 + 376 376 == 2.6 Installation and Maintain == 377 377 398 + 378 378 === 2.6.1 Before measurement === 379 379 380 380 ... ... @@ -385,6 +385,7 @@ 385 385 ))) 386 386 387 387 409 + 388 388 === 2.6.2 Measurement === 389 389 390 390 ... ... @@ -431,6 +431,7 @@ 431 431 ))) 432 432 433 433 456 + 434 434 === 2.6.3 Maintain Probe === 435 435 436 436 ... ... @@ -465,42 +465,18 @@ 465 465 466 466 ((( 467 467 After stable, user can use below command to calibrate. 468 - 469 -(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:520px" %) 470 -|(% style="background-color:#d9e2f3; color:#0070c0; width:120px" %)**pH buffer solution**|(% style="background-color:#d9e2f3; color:#0070c0; width:150px" %)**AT Command to calibrate**|(% style="background-color:#d9e2f3; color:#0070c0; width:150px" %)**Downlink Command**|(% style="background-color:#d9e2f3; color:#0070c0; width:100px" %)**Read Cal Value** 471 -|(% style="width:149px" %)4.00|(% style="width:197px" %)AT+PHCAL=4|(% style="width:206px" %)((( 472 -0x13 04 473 -Reply with Calibrate payload 474 -)))|(% style="width:136px" %)((( 475 -AT+PHCAL=? 476 -Example 41,61,91 477 477 ))) 478 -|(% style="width:149px" %)6.86|(% style="width:197px" %)AT+PHCAL=6|(% style="width:206px" %)((( 479 -0x13 06 480 -Reply with Calibrate payload 481 -)))|(% style="width:136px" %)AT+PHCAL=? 482 -|(% style="width:149px" %)9.18|(% style="width:197px" %)AT+PHCAL=9|(% style="width:206px" %)((( 483 -0x13 09 484 -Reply with Calibrate payload 485 -)))|(% style="width:136px" %)AT+PHCAL=? 486 -|(% style="width:149px" %)Factory Default|(% style="width:197px" %)AT+PHCAL=15|(% style="width:206px" %)((( 487 -0x13 15 488 -Reply with Calibrate payload 489 -)))|(% style="width:136px" %)((( 490 -AT+PHCAL=? 491 -Example 151 492 -))) 493 -))) 494 494 493 +[[image:image-20220607171149-4.png]] 495 495 496 496 497 497 (% style="color:#037691" %)**Calibration Payload** 498 498 499 -(% border="1" cellspacing="5" style="background-color:#f 2f2f2; width:500px" %)500 -|=(% style="width: 60px; background-color:#D9E2F3;color:#0070C0" %)(((501 -**Size(bytes)** 502 -)))|=(% style="width: 100px; background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 100px;background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 100px;background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 50px;background-color:#D9E2F3;color:#0070C0" %)**7**|=(% style="width: 90px;background-color:#D9E2F3;color:#0070C0" %)**1**503 -|Value|((( 498 +(% border="1" cellspacing="5" style="background-color:#ffffcc; color:green; width:500px" %) 499 +|=(% style="width: 60px;" %)((( 500 +**Size (bytes)** 501 +)))|=(% style="width: 100px;" %)**1**|=(% style="width: 100px;" %)**1**|=(% style="width: 100px;" %)**1**|=(% style="width: 50px;" %)**7**|=(% style="width: 90px;" %)**1** 502 +|**Value**|((( 504 504 PH4 Calibrate value 505 505 )))|PH6.86 Calibrate value|((( 506 506 PH9.18 Calibrate value ... ... @@ -511,15 +511,13 @@ 511 511 512 512 User can also send 0x14 downlink command to poll the current calibration payload. 513 513 514 -(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:480px" %) 515 -|=(% style="width: 183px; background-color:#D9E2F3;color:#0070C0" %)**Downlink Control Type**|=(% style="width: 55px; background-color:#D9E2F3;color:#0070C0" %)FPort|=(% style="width: 93px; background-color:#D9E2F3;color:#0070C0" %)**Type Code**|=(% style="width: 146px; background-color: rgb(217, 226, 243); color: rgb(0, 112, 192);" %)**Downlink payload size(bytes)** 516 -|(% style="width:183px" %)Get Calibration Version Info|(% style="width:55px" %)Any|(% style="width:93px" %)14|(% style="width:146px" %)2 513 +[[image:image-20220607171416-7.jpeg]] 517 517 518 518 519 - 520 520 * Reply to the confirmation package: 14 01 521 521 * Reply to non-confirmed packet: 14 00 522 522 519 + 523 523 == 2.8 Frequency Plans == 524 524 525 525 ... ... @@ -528,6 +528,7 @@ 528 528 ))) 529 529 530 530 528 + 531 531 === 2.8.1 EU863-870 (EU868) === 532 532 533 533 ... ... @@ -588,6 +588,7 @@ 588 588 ))) 589 589 590 590 589 + 591 591 === 2.8.2 US902-928(US915) === 592 592 593 593 ... ... @@ -606,6 +606,8 @@ 606 606 * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band 607 607 * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 608 608 608 + 609 + 609 609 === 2.8.3 CN470-510 (CN470) === 610 610 611 611 ... ... @@ -694,6 +694,7 @@ 694 694 ))) 695 695 696 696 698 + 697 697 === 2.8.4 AU915-928(AU915) === 698 698 699 699 ... ... @@ -716,6 +716,8 @@ 716 716 * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band 717 717 * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 718 718 721 + 722 + 719 719 === 2.8.5 AS920-923 & AS923-925 (AS923) === 720 720 721 721 ... ... @@ -824,6 +824,7 @@ 824 824 ))) 825 825 826 826 831 + 827 827 === 2.8.6 KR920-923 (KR920) === 828 828 829 829 ... ... @@ -896,6 +896,7 @@ 896 896 ))) 897 897 898 898 904 + 899 899 === 2.8.7 IN865-867 (IN865) === 900 900 901 901 ... ... @@ -932,6 +932,7 @@ 932 932 ))) 933 933 934 934 941 + 935 935 == 2.9 LED Indicator == 936 936 937 937 ... ... @@ -940,14 +940,18 @@ 940 940 * The sensor is detected when the device is turned on, and it will flash 4 times quickly when it is detected. 941 941 * Blink once when device transmit a packet. 942 942 950 + 951 + 943 943 == 2.10 Firmware Change Log == 944 944 945 945 946 946 **Firmware download link: **[[https:~~/~~/www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0>>https://www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0]] 947 947 957 + 948 948 **Firmware Upgrade Method: **[[Firmware Upgrade Instruction>>path:/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/]] 949 949 950 950 961 + 951 951 = 3. Configure LSPH01 via AT Command or LoRaWAN Downlink = 952 952 953 953 ... ... @@ -998,6 +998,7 @@ 998 998 ))) 999 999 1000 1000 1012 + 1001 1001 == 3.1 Set Transmit Interval Time == 1002 1002 1003 1003 ... ... @@ -1017,16 +1017,17 @@ 1017 1017 ))) 1018 1018 1019 1019 ((( 1020 -If the downlink payload=0100003C, it means set the END Node 's Transmit Interval to 0x00003C=60(S), while type code is 01.1032 +If the downlink payload=0100003C, it means set the END Node’s Transmit Interval to 0x00003C=60(S), while type code is 01. 1021 1021 ))) 1022 1022 1023 1023 * ((( 1024 -Example 1: Downlink Payload: 0100001E 1036 +Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds 1025 1025 ))) 1026 1026 * ((( 1027 -Example 2: Downlink Payload: 0100003C 1039 +Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 1028 1028 1029 1029 1042 + 1030 1030 1031 1031 ))) 1032 1032 ... ... @@ -1053,10 +1053,10 @@ 1053 1053 ))) 1054 1054 1055 1055 * ((( 1056 -Example 1: Downlink Payload: 06000000 1069 +Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode 1057 1057 ))) 1058 1058 * ((( 1059 -Example 2: Downlink Payload: 06000003 1072 +Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger 1060 1060 ))) 1061 1061 1062 1062 ((( ... ... @@ -1071,6 +1071,7 @@ 1071 1071 Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands 1072 1072 1073 1073 1087 + 1074 1074 == 3.4 Get Firmware Version Info == 1075 1075 1076 1076 ... ... @@ -1093,9 +1093,11 @@ 1093 1093 )))|=**1**|=**1**|=**1**|=**1**|=**1**|=**5**|=**1** 1094 1094 |**Value**|Software Type|((( 1095 1095 Frequency 1110 + 1096 1096 Band 1097 1097 )))|Sub-band|((( 1098 1098 Firmware 1114 + 1099 1099 Version 1100 1100 )))|Sensor Type|Reserve|((( 1101 1101 [[Message Type>>||anchor="H2.3.6MessageType"]] ... ... @@ -1151,16 +1151,114 @@ 1151 1151 0x07: LDDS12 1152 1152 1153 1153 1154 -= 4. Battery & Power Consumption = 1155 1155 1171 += 4. Battery & How to replace = 1156 1156 1157 -LSPH01 uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace. 1158 1158 1159 - [[**BatteryInfo & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]].1174 +== 4.1 Battery Type == 1160 1160 1161 1161 1177 +((( 1178 +LSPH01 is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter. 1179 +))) 1180 + 1181 +((( 1182 +The discharge curve is not linear so can't simply use percentage to show the battery level. Below is the battery performance. 1183 + 1184 + 1185 +))) 1186 + 1187 +[[image:1654593587246-335.png]] 1188 + 1189 + 1190 +Minimum Working Voltage for the LSPH01: 1191 + 1192 +LSPH01: 2.45v ~~ 3.6v 1193 + 1194 + 1195 + 1196 +== 4.2 Replace Battery == 1197 + 1198 + 1199 +((( 1200 +Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery. 1201 +))) 1202 + 1203 +((( 1204 +And make sure the positive and negative pins match. 1205 +))) 1206 + 1207 + 1208 + 1209 +== 4.3 Power Consumption Analyze == 1210 + 1211 + 1212 +((( 1213 +Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval. 1214 +))) 1215 + 1216 +((( 1217 +Instruction to use as below: 1218 +))) 1219 + 1220 + 1221 +(% style="color:#037691" %)**Step 1**(%%): Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from: 1222 + 1223 +[[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]] 1224 + 1225 + 1226 +(% style="color:#037691" %)**Step 2**(%%): Open it and choose 1227 + 1228 +* Product Model 1229 +* Uplink Interval 1230 +* Working Mode 1231 + 1232 +And the Life expectation in difference case will be shown on the right. 1233 + 1234 +[[image:1654593605679-189.png]] 1235 + 1236 + 1237 +The battery related documents as below: 1238 + 1239 +* ((( 1240 +[[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]], 1241 +))) 1242 +* ((( 1243 +[[Lithium-Thionyl Chloride Battery datasheet>>url:https://www.dragino.com/downloads/downloads/datasheet/Battery/ER26500/ER26500_Datasheet-EN.pdf]], 1244 +))) 1245 +* ((( 1246 +[[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]], [[Tech Spec>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]] 1247 +))) 1248 + 1249 +[[image:image-20220607172042-11.png]] 1250 + 1251 + 1252 + 1253 +=== 4.3.1 Battery Note === 1254 + 1255 + 1256 +((( 1257 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased. 1258 +))) 1259 + 1260 + 1261 + 1262 +=== 4.3.2 Replace the battery === 1263 + 1264 + 1265 +((( 1266 +You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board. 1267 +))) 1268 + 1269 +((( 1270 +The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes) 1271 +))) 1272 + 1273 + 1274 + 1162 1162 = 5. Use AT Command = 1163 1163 1277 + 1164 1164 == 5.1 Access AT Commands == 1165 1165 1166 1166 ... ... @@ -1191,6 +1191,7 @@ 1191 1191 1192 1192 = 6. FAQ = 1193 1193 1308 + 1194 1194 == 6.1 How to change the LoRa Frequency Bands/Region == 1195 1195 1196 1196 ... ... @@ -1198,8 +1198,10 @@ 1198 1198 When downloading the images, choose the required image file for download. 1199 1199 1200 1200 1316 + 1201 1201 = 7. Trouble Shooting = 1202 1202 1319 + 1203 1203 == 7.1 AT Commands input doesn't work == 1204 1204 1205 1205 ... ... @@ -1206,6 +1206,7 @@ 1206 1206 In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string. 1207 1207 1208 1208 1326 + 1209 1209 = 8. Order Info = 1210 1210 1211 1211 ... ... @@ -1223,6 +1223,7 @@ 1223 1223 * (% style="color:red" %)**IN865**(%%): LoRaWAN IN865 band 1224 1224 * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band 1225 1225 1344 + 1226 1226 = 9. Packing Info = 1227 1227 1228 1228 ... ... @@ -1237,8 +1237,11 @@ 1237 1237 * Package Size / pcs : cm 1238 1238 * Weight / pcs : g 1239 1239 1359 + 1240 1240 = 10. Support = 1241 1241 1242 1242 1243 1243 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule. 1244 1244 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]. 1365 + 1366 +
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