Last modified by Bei Jinggeng on 2024/08/02 17:52
<
From version < 99.13 >
edited by Xiaoling
on 2023/05/23 17:20
To version < 98.19 >
edited by Xiaoling
on 2022/10/27 13:56
>
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Summary

Details

Page properties
Content
... ... @@ -16,6 +16,7 @@
16 16  
17 17  = 1. Introduction =
18 18  
19 +
19 19  == 1.1 ​What is LoRaWAN Soil pH Sensor ==
20 20  
21 21  
... ... @@ -61,6 +61,8 @@
61 61  * IP68 rate for the Sensor Probe
62 62  * 8500mAh Battery for long term use
63 63  
65 +
66 +
64 64  == 1.3 Probe Specification ==
65 65  
66 66  
... ... @@ -81,11 +81,14 @@
81 81  * IP68 Protection
82 82  * Length: 3.5 meters
83 83  
87 +
88 +
84 84  == 1.4 ​Applications ==
85 85  
86 86  
87 87  * Smart Agriculture
88 88  
94 +
89 89  == 1.5 Pin mapping and power on ==
90 90  
91 91  
... ... @@ -92,8 +92,10 @@
92 92  [[image:1654592472094-134.png]]
93 93  
94 94  
101 +
95 95  = 2. Configure LSPH01 to connect to LoRaWAN network =
96 96  
104 +
97 97  == 2.1 How it works ==
98 98  
99 99  
... ... @@ -106,6 +106,7 @@
106 106  )))
107 107  
108 108  
117 +
109 109  == 2.2 ​Quick guide to connect to LoRaWAN server (OTAA) ==
110 110  
111 111  
... ... @@ -133,10 +133,10 @@
133 133  Each LSPH01 is shipped with a sticker with the default device EUI as below:
134 134  )))
135 135  
136 -[[image:image-20230426084737-1.png||height="246" width="530"]](% style="display:none" %)
145 +[[image:image-20220607170145-1.jpeg]]
137 137  
138 -(% style="display:none" %) (%%)
139 139  
148 +
140 140  You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
141 141  
142 142  
... ... @@ -181,6 +181,7 @@
181 181  [[image:1654592697690-910.png]]
182 182  
183 183  
193 +
184 184  == 2.3 ​Uplink Payload ==
185 185  
186 186  
... ... @@ -196,10 +196,9 @@
196 196  Normal uplink payload:
197 197  )))
198 198  
199 -(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:470px" %)
200 -|=(% style="width: 60px;background-color:#D9E2F3;color:#0070C0" %)(((
201 -**Size(bytes)**
202 -)))|=(% style="width: 30px;background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 70px;background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 50px;background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 60px;background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 70px;background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 50px;background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 80px;background-color:#D9E2F3;color:#0070C0" %)**1**
209 +(% border="1" cellspacing="5" style="background-color:#ffffcc; width:470px" %)
210 +|=(% style="width: 60px;" %)(((
211 +**Size (bytes)**)))|=(% style="width: 30px;" %)**2**|=(% style="width: 70px;" %)**2**|=(% style="width: 50px;" %)**2**|=(% style="width: 60px;" %)**2**|=(% style="width: 70px;" %)**1**|=(% style="width: 50px;" %)**1**|=(% style="width: 80px;" %)**1**
203 203  |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)(((
204 204  [[Temperature (Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
205 205  )))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|(((
... ... @@ -211,6 +211,7 @@
211 211  [[image:1654592721645-318.png]]
212 212  
213 213  
223 +
214 214  === 2.3.1 Battery Info ===
215 215  
216 216  
... ... @@ -221,6 +221,7 @@
221 221  Ex2: 0x0B49 = 2889mV
222 222  
223 223  
234 +
224 224  === 2.3.2 DS18B20 Temperature sensor ===
225 225  
226 226  
... ... @@ -234,6 +234,7 @@
234 234  If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
235 235  
236 236  
248 +
237 237  === 2.3.3 Soil pH ===
238 238  
239 239  
... ... @@ -244,6 +244,7 @@
244 244  (% style="color:#037691" %)** 0x02B7(H) = 695(D) = 6.95pH**
245 245  
246 246  
259 +
247 247  === 2.3.4 Soil Temperature ===
248 248  
249 249  
... ... @@ -257,6 +257,7 @@
257 257  If payload is: **FF3FH** :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
258 258  
259 259  
273 +
260 260  === 2.3.5 Interrupt Pin ===
261 261  
262 262  
... ... @@ -270,6 +270,7 @@
270 270  0x01: Interrupt Uplink Packet.
271 271  
272 272  
287 +
273 273  === 2.3.6 Message Type ===
274 274  
275 275  
... ... @@ -282,15 +282,16 @@
282 282  )))
283 283  
284 284  
285 -(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:496px" %)
286 -|=(% style="width: 160px;background-color:#D9E2F3;color:#0070C0" %)**Message Type Code**|=(% style="width: 163px;background-color:#D9E2F3;color:#0070C0" %)**Description**|=(% style="width: 173px;background-color:#D9E2F3;color:#0070C0" %)**Payload**
300 +(% border="1" cellspacing="5" style="background-color:#ffffcc; width:496px" %)
301 +|=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload**
287 287  |(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]]
288 288  |(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]]
289 289  |(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]]
290 290  
291 -=== 2.3.7 Decode payload in The Things Network ===
292 292  
293 293  
308 +=== 2.3.7 Decode payload in The Things Network ===
309 +
294 294  While using TTN network, you can add the payload format to decode the payload.
295 295  
296 296  
... ... @@ -305,6 +305,7 @@
305 305  )))
306 306  
307 307  
324 +
308 308  == 2.4 Uplink Interval ==
309 309  
310 310  
... ... @@ -311,6 +311,7 @@
311 311  The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]
312 312  
313 313  
331 +
314 314  == 2.5 ​Show Data in DataCake IoT Server ==
315 315  
316 316  
... ... @@ -344,6 +344,7 @@
344 344  [[image:1654592819047-535.png]]
345 345  
346 346  
365 +
347 347  [[image:1654592833877-762.png]]
348 348  
349 349  
... ... @@ -373,8 +373,10 @@
373 373  [[image:1654592917530-261.png]]
374 374  
375 375  
395 +
376 376  == 2.6 Installation and Maintain ==
377 377  
398 +
378 378  === 2.6.1 Before measurement ===
379 379  
380 380  
... ... @@ -385,6 +385,7 @@
385 385  )))
386 386  
387 387  
409 +
388 388  === 2.6.2 Measurement ===
389 389  
390 390  
... ... @@ -431,6 +431,7 @@
431 431  )))
432 432  
433 433  
456 +
434 434  === 2.6.3 Maintain Probe ===
435 435  
436 436  
... ... @@ -465,32 +465,7 @@
465 465  
466 466  (((
467 467  After stable, user can use below command to calibrate.
468 -
469 -(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:520px" %)
470 -|(% style="width:120px;background-color:#D9E2F3;color:#0070C0" %)**pH buffer solution**|(% style="width:150px;background-color:#D9E2F3;color:#0070C0" %)**AT Command to calibrate**|(% style="width:150px;background-color:#D9E2F3;color:#0070C0" %)**Downlink Command**|(% style="width:100px;background-color:#D9E2F3;color:#0070C0" %)**Read Cal Value**
471 -|(% style="width:149px" %)4.00|(% style="width:197px" %)AT+PHCAL=4|(% style="width:206px" %)(((
472 -0x13 04
473 -Reply with Calibrate payload
474 -)))|(% style="width:136px" %)(((
475 -AT+PHCAL=?
476 -Example 41,61,91
477 477  )))
478 -|(% style="width:149px" %)6.86|(% style="width:197px" %)AT+PHCAL=6|(% style="width:206px" %)(((
479 -0x13 06
480 -Reply with Calibrate payload
481 -)))|(% style="width:136px" %)AT+PHCAL=?
482 -|(% style="width:149px" %)9.18|(% style="width:197px" %)AT+PHCAL=9|(% style="width:206px" %)(((
483 -0x13 09
484 -Reply with Calibrate payload
485 -)))|(% style="width:136px" %)AT+PHCAL=?
486 -|(% style="width:149px" %)Factory Default|(% style="width:197px" %)AT+PHCAL=15|(% style="width:206px" %)(((
487 -0x13 15
488 -Reply with Calibrate payload
489 -)))|(% style="width:136px" %)(((
490 -AT+PHCAL=?
491 -Example 151
492 -)))
493 -)))
494 494  
495 495  [[image:image-20220607171149-4.png]]
496 496  
... ... @@ -497,10 +497,10 @@
497 497  
498 498  (% style="color:#037691" %)**Calibration Payload**
499 499  
500 -(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:500px" %)
501 -|=(% style="width: 60px;background-color:#D9E2F3;color:#0070C0" %)(((
502 -**Size(bytes)**
503 -)))|=(% style="width: 100px;background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 100px;background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 100px;background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 50px;background-color:#D9E2F3;color:#0070C0" %)**7**|=(% style="width: 90px;background-color:#D9E2F3;color:#0070C0" %)**1**
498 +(% border="1" cellspacing="5" style="background-color:#ffffcc; color:green; width:500px" %)
499 +|=(% style="width: 60px;" %)(((
500 +**Size (bytes)**
501 +)))|=(% style="width: 110px;" %)**1**|=(% style="width: 90px;" %)**1**|=(% style="width: 100px;" %)**1**|=(% style="width: 50px;" %)**7**|=(% style="width: 90px;" %)**1**
504 504  |**Value**|(((
505 505  PH4 Calibrate value
506 506  )))|PH6.86 Calibrate value|(((
... ... @@ -512,13 +512,6 @@
512 512  
513 513  User can also send 0x14 downlink command to poll the current calibration payload.
514 514  
515 -(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:480px" %)
516 -|=(% style="width: 183px; background-color:#D9E2F3;color:#0070C0" %)**Downlink Control Type**|=(% style="width: 55px; background-color:#D9E2F3;color:#0070C0" %)FPort|=(% style="width: 93px; background-color:#D9E2F3;color:#0070C0" %)**Type Code**|=(% style="width: 146px; background-color: rgb(217, 226, 243); color: rgb(0, 112, 192);" %)**Downlink payload size(bytes)**
517 -|(% style="width:183px" %)TDC (Transmit Time Interval)|(% style="width:55px" %)Any|(% style="width:93px" %)01|(% style="width:146px" %)4
518 -|(% style="width:183px" %)RESET|(% style="width:55px" %)Any|(% style="width:93px" %)04|(% style="width:146px" %)2
519 -|(% style="width:183px" %)INTMOD|(% style="width:55px" %)Any|(% style="width:93px" %)06|(% style="width:146px" %)4
520 -
521 -
522 522  [[image:image-20220607171416-7.jpeg]]
523 523  
524 524  
... ... @@ -525,6 +525,7 @@
525 525  * Reply to the confirmation package: 14 01
526 526  * Reply to non-confirmed packet: 14 00
527 527  
519 +
528 528  == 2.8 Frequency Plans ==
529 529  
530 530  
... ... @@ -533,6 +533,7 @@
533 533  )))
534 534  
535 535  
528 +
536 536  === 2.8.1 EU863-870 (EU868) ===
537 537  
538 538  
... ... @@ -593,6 +593,7 @@
593 593  )))
594 594  
595 595  
589 +
596 596  === 2.8.2 US902-928(US915) ===
597 597  
598 598  
... ... @@ -611,6 +611,8 @@
611 611  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
612 612  * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
613 613  
608 +
609 +
614 614  === 2.8.3 CN470-510 (CN470) ===
615 615  
616 616  
... ... @@ -699,6 +699,7 @@
699 699  )))
700 700  
701 701  
698 +
702 702  === 2.8.4 AU915-928(AU915) ===
703 703  
704 704  
... ... @@ -721,6 +721,8 @@
721 721  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
722 722  * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
723 723  
721 +
722 +
724 724  === 2.8.5 AS920-923 & AS923-925 (AS923) ===
725 725  
726 726  
... ... @@ -829,6 +829,7 @@
829 829  )))
830 830  
831 831  
831 +
832 832  === 2.8.6 KR920-923 (KR920) ===
833 833  
834 834  
... ... @@ -901,6 +901,7 @@
901 901  )))
902 902  
903 903  
904 +
904 904  === 2.8.7 IN865-867 (IN865) ===
905 905  
906 906  
... ... @@ -937,6 +937,7 @@
937 937  )))
938 938  
939 939  
941 +
940 940  == 2.9 LED Indicator ==
941 941  
942 942  
... ... @@ -945,14 +945,18 @@
945 945  * The sensor is detected when the device is turned on, and it will flash 4 times quickly when it is detected.
946 946  * Blink once when device transmit a packet.
947 947  
950 +
951 +
948 948  == 2.10 ​Firmware Change Log ==
949 949  
950 950  
951 951  **Firmware download link: **[[https:~~/~~/www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0>>https://www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0]]
952 952  
957 +
953 953  **Firmware Upgrade Method: **[[Firmware Upgrade Instruction>>path:/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/]]
954 954  
955 955  
961 +
956 956  = 3. Configure LSPH01 via AT Command or LoRaWAN Downlink =
957 957  
958 958  
... ... @@ -1003,6 +1003,7 @@
1003 1003  )))
1004 1004  
1005 1005  
1012 +
1006 1006  == 3.1 Set Transmit Interval Time ==
1007 1007  
1008 1008  
... ... @@ -1022,16 +1022,17 @@
1022 1022  )))
1023 1023  
1024 1024  (((
1025 -If the downlink payload=0100003C, it means set the END Node's Transmit Interval to 0x00003C=60(S), while type code is 01.
1032 +If the downlink payload=0100003C, it means set the END Node’s Transmit Interval to 0x00003C=60(S), while type code is 01.
1026 1026  )))
1027 1027  
1028 1028  * (((
1029 -Example 1: Downlink Payload: 0100001E  ~/~/ Set Transmit Interval (TDC) = 30 seconds
1036 +Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds
1030 1030  )))
1031 1031  * (((
1032 -Example 2: Downlink Payload: 0100003C  ~/~/ Set Transmit Interval (TDC) = 60 seconds
1039 +Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
1033 1033  
1034 1034  
1042 +
1035 1035  
1036 1036  )))
1037 1037  
... ... @@ -1058,10 +1058,10 @@
1058 1058  )))
1059 1059  
1060 1060  * (((
1061 -Example 1: Downlink Payload: 06000000  ~/~/ Turn off interrupt mode
1069 +Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
1062 1062  )))
1063 1063  * (((
1064 -Example 2: Downlink Payload: 06000003  ~/~/  Set the interrupt mode to rising edge trigger
1072 +Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
1065 1065  )))
1066 1066  
1067 1067  (((
... ... @@ -1076,6 +1076,7 @@
1076 1076  Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands
1077 1077  
1078 1078  
1087 +
1079 1079  == 3.4 Get Firmware Version Info ==
1080 1080  
1081 1081  
... ... @@ -1098,9 +1098,11 @@
1098 1098  )))|=**1**|=**1**|=**1**|=**1**|=**1**|=**5**|=**1**
1099 1099  |**Value**|Software Type|(((
1100 1100  Frequency
1110 +
1101 1101  Band
1102 1102  )))|Sub-band|(((
1103 1103  Firmware
1114 +
1104 1104  Version
1105 1105  )))|Sensor Type|Reserve|(((
1106 1106  [[Message Type>>||anchor="H2.3.6MessageType"]]
... ... @@ -1156,16 +1156,114 @@
1156 1156  0x07: LDDS12
1157 1157  
1158 1158  
1159 -= 4. Battery & Power Consumption =
1160 1160  
1171 += 4. Battery & How to replace =
1161 1161  
1162 -LSPH01 uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
1163 1163  
1164 -[[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
1174 +== 4.1 Battery Type ==
1165 1165  
1166 1166  
1177 +(((
1178 +LSPH01 is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter.
1179 +)))
1180 +
1181 +(((
1182 +The discharge curve is not linear so can't simply use percentage to show the battery level. Below is the battery performance.
1183 +
1184 +
1185 +)))
1186 +
1187 +[[image:1654593587246-335.png]]
1188 +
1189 +
1190 +Minimum Working Voltage for the LSPH01:
1191 +
1192 +LSPH01:  2.45v ~~ 3.6v
1193 +
1194 +
1195 +
1196 +== 4.2 Replace Battery ==
1197 +
1198 +
1199 +(((
1200 +Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery.
1201 +)))
1202 +
1203 +(((
1204 +And make sure the positive and negative pins match.
1205 +)))
1206 +
1207 +
1208 +
1209 +== 4.3 Power Consumption Analyze ==
1210 +
1211 +
1212 +(((
1213 +Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
1214 +)))
1215 +
1216 +(((
1217 +Instruction to use as below:
1218 +)))
1219 +
1220 +
1221 +(% style="color:#037691" %)**Step 1**(%%): Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
1222 +
1223 +[[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
1224 +
1225 +
1226 +(% style="color:#037691" %)**Step 2**(%%): Open it and choose
1227 +
1228 +* Product Model
1229 +* Uplink Interval
1230 +* Working Mode
1231 +
1232 +And the Life expectation in difference case will be shown on the right.
1233 +
1234 +[[image:1654593605679-189.png]]
1235 +
1236 +
1237 +The battery related documents as below:
1238 +
1239 +* (((
1240 +[[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]],
1241 +)))
1242 +* (((
1243 +[[Lithium-Thionyl Chloride Battery  datasheet>>url:https://www.dragino.com/downloads/downloads/datasheet/Battery/ER26500/ER26500_Datasheet-EN.pdf]],
1244 +)))
1245 +* (((
1246 +[[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]], [[Tech Spec>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]]
1247 +)))
1248 +
1249 +[[image:image-20220607172042-11.png]]
1250 +
1251 +
1252 +
1253 +=== 4.3.1 ​Battery Note ===
1254 +
1255 +
1256 +(((
1257 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
1258 +)))
1259 +
1260 +
1261 +
1262 +=== ​4.3.2 Replace the battery ===
1263 +
1264 +
1265 +(((
1266 +You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
1267 +)))
1268 +
1269 +(((
1270 +The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
1271 +)))
1272 +
1273 +
1274 +
1167 1167  = 5. Use AT Command =
1168 1168  
1277 +
1169 1169  == 5.1 Access AT Commands ==
1170 1170  
1171 1171  
... ... @@ -1196,6 +1196,7 @@
1196 1196  
1197 1197  = 6. FAQ =
1198 1198  
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1199 1199  == 6.1 How to change the LoRa Frequency Bands/Region ==
1200 1200  
1201 1201  
... ... @@ -1203,8 +1203,10 @@
1203 1203  When downloading the images, choose the required image file for download. ​
1204 1204  
1205 1205  
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1206 1206  = 7. Trouble Shooting =
1207 1207  
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1208 1208  == 7.1 AT Commands input doesn't work ==
1209 1209  
1210 1210  
... ... @@ -1211,6 +1211,7 @@
1211 1211  In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1212 1212  
1213 1213  
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1214 1214  = 8. Order Info =
1215 1215  
1216 1216  
... ... @@ -1228,6 +1228,7 @@
1228 1228  * (% style="color:red" %)**IN865**(%%):  LoRaWAN IN865 band
1229 1229  * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
1230 1230  
1344 +
1231 1231  = 9. ​Packing Info =
1232 1232  
1233 1233  
... ... @@ -1242,8 +1242,11 @@
1242 1242  * Package Size / pcs : cm
1243 1243  * Weight / pcs : g
1244 1244  
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1245 1245  = 10. ​Support =
1246 1246  
1247 1247  
1248 1248  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1249 1249  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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1366 +
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