Changes for page LSPH01 -- LoRaWAN Soil pH Sensor User Manual
Last modified by Xiaoling on 2025/04/25 14:08
Summary
-
Page properties (1 modified, 0 added, 0 removed)
Details
- Page properties
-
- Content
-
... ... @@ -5,6 +5,14 @@ 5 5 6 6 7 7 8 + 9 + 10 + 11 + 12 + 13 + 14 + 15 + 8 8 **Table of Contents:** 9 9 10 10 {{toc/}} ... ... @@ -14,13 +14,17 @@ 14 14 15 15 16 16 17 -= 1. Introduction = 18 18 19 19 20 -== 1.1 What is LoRaWAN Soil pH Sensor == 21 21 22 22 29 += 1. Introduction = 30 + 31 +== 1.1 What is LoRaWAN Soil pH Sensor == 32 + 23 23 ((( 34 + 35 + 24 24 The Dragino LSPH01 is a (% style="color:#4f81bd" %)**LoRaWAN Soil pH Sensor**(%%) for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof. 25 25 ))) 26 26 ... ... @@ -45,9 +45,9 @@ 45 45 46 46 47 47 60 + 48 48 == 1.2 Features == 49 49 50 - 51 51 * LoRaWAN 1.0.3 Class A 52 52 * Ultra-low power consumption 53 53 * Monitor soil pH with temperature compensation. ... ... @@ -63,7 +63,6 @@ 63 63 * 8500mAh Battery for long term use 64 64 65 65 66 - 67 67 == 1.3 Probe Specification == 68 68 69 69 ... ... @@ -85,16 +85,13 @@ 85 85 * Length: 3.5 meters 86 86 87 87 88 - 89 89 == 1.4 Applications == 90 90 91 - 92 92 * Smart Agriculture 93 93 94 94 95 95 == 1.5 Pin mapping and power on == 96 96 97 - 98 98 [[image:1654592472094-134.png]] 99 99 100 100 ... ... @@ -101,10 +101,8 @@ 101 101 102 102 = 2. Configure LSPH01 to connect to LoRaWAN network = 103 103 104 - 105 105 == 2.1 How it works == 106 106 107 - 108 108 ((( 109 109 The LSPH01 is configured as LoRaWAN OTAA Class A mode by default. It has OTAA keys to join LoRaWAN network. To connect a local LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and power on the LSPH01. It will automatically join the network via OTAA and start to send the sensor value. The default uplink interval is 20 minutes. 110 110 ))) ... ... @@ -114,10 +114,8 @@ 114 114 ))) 115 115 116 116 117 - 118 118 == 2.2 Quick guide to connect to LoRaWAN server (OTAA) == 119 119 120 - 121 121 ((( 122 122 Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LG308>>url:http://www.dragino.com/products/lora/item/140-lg308.html]] as a LoRaWAN gateway in this example. 123 123 ))) ... ... @@ -183,8 +183,6 @@ 183 183 184 184 ((( 185 185 (% style="color:blue" %)**Step 3**(%%)**:** The LSPH01 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel. 186 - 187 - 188 188 ))) 189 189 190 190 [[image:1654592697690-910.png]] ... ... @@ -193,7 +193,6 @@ 193 193 194 194 == 2.3 Uplink Payload == 195 195 196 - 197 197 ((( 198 198 LSPH01 will uplink payload via LoRaWAN with below payload format: 199 199 ))) ... ... @@ -206,11 +206,14 @@ 206 206 Normal uplink payload: 207 207 ))) 208 208 209 -(% border="1" cellspacing="5" style="background-color:#ffffcc; width:470px" %) 210 -|=(% style="width: 60px;" %)((( 211 -**Size (bytes)**)))|=(% style="width: 30px;" %)**2**|=(% style="width: 70px;" %)**2**|=(% style="width: 50px;" %)**2**|=(% style="width: 60px;" %)**2**|=(% style="width: 70px;" %)**1**|=(% style="width: 50px;" %)**1**|=(% style="width: 80px;" %)**1** 210 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %) 211 +|=(% style="width: 62.5px;" %)((( 212 +**Size (bytes)** 213 +)))|=(% style="width: 62.5px;" %)**2**|=(% style="width: 62.5px;" %)**2**|=**2**|=**2**|=**1**|=**1**|=**1** 212 212 |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)((( 213 -[[Temperature (Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]] 215 +[[Temperature>>||anchor="H2.3.2DS18B20Temperaturesensor"]] 216 + 217 +[[(Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]] 214 214 )))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|((( 215 215 [[Digital Interrupt (Optional)>>||anchor="H2.3.5InterruptPin"]] 216 216 )))|Reserve|((( ... ... @@ -234,7 +234,6 @@ 234 234 235 235 === 2.3.2 DS18B20 Temperature sensor === 236 236 237 - 238 238 This is optional, user can connect external DS18B20 sensor to the +3.3v, 1-wire and GND pin . and this field will report temperature. 239 239 240 240 ... ... @@ -248,7 +248,6 @@ 248 248 249 249 === 2.3.3 Soil pH === 250 250 251 - 252 252 Range: 0 ~~ 14 pH 253 253 254 254 **Example:** ... ... @@ -259,7 +259,6 @@ 259 259 260 260 === 2.3.4 Soil Temperature === 261 261 262 - 263 263 Get Soil Temperature 264 264 265 265 ... ... @@ -273,7 +273,6 @@ 273 273 274 274 === 2.3.5 Interrupt Pin === 275 275 276 - 277 277 This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up. 278 278 279 279 ... ... @@ -287,7 +287,6 @@ 287 287 288 288 === 2.3.6 Message Type === 289 289 290 - 291 291 ((( 292 292 For a normal uplink payload, the message type is always 0x01. 293 293 ))) ... ... @@ -297,7 +297,7 @@ 297 297 ))) 298 298 299 299 300 -(% border="1" cellspacing=" 5" style="background-color:#ffffcc; width:496px" %)299 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:499px" %) 301 301 |=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload** 302 302 |(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]] 303 303 |(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]] ... ... @@ -304,7 +304,6 @@ 304 304 |(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]] 305 305 306 306 307 - 308 308 === 2.3.7 Decode payload in The Things Network === 309 309 310 310 While using TTN network, you can add the payload format to decode the payload. ... ... @@ -317,7 +317,7 @@ 317 317 ))) 318 318 319 319 ((( 320 -LSPH01 TTN Payload Decoder: github.com/dragino/dragino-end-node-decoder>>https://github.com/dragino/dragino-end-node-decoder]]318 +LSPH01 TTN Payload Decoder: [[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/LSPH01/Decoder/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSNPK01/Decoder/]] 321 321 ))) 322 322 323 323 ... ... @@ -324,7 +324,6 @@ 324 324 325 325 == 2.4 Uplink Interval == 326 326 327 - 328 328 The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]] 329 329 330 330 ... ... @@ -331,7 +331,6 @@ 331 331 332 332 == 2.5 Show Data in DataCake IoT Server == 333 333 334 - 335 335 ((( 336 336 [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps: 337 337 ))) ... ... @@ -374,7 +374,7 @@ 374 374 ))) 375 375 376 376 ((( 377 -Download Datacake decoder from: [[https:~~/~~/www.dro pbox.com/sh/pj7cgmgqg3gx3ta/AABYFbg1DVOOR9Hmr1mLSBkga?dl=0>>url:https://www.dropbox.com/sh/pj7cgmgqg3gx3ta/AABYFbg1DVOOR9Hmr1mLSBkga?dl=0]]373 +Download Datacake decoder from: [[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/LSPH01/Decoder/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSNPK01/Decoder/]] 378 378 ))) 379 379 380 380 ... ... @@ -395,10 +395,8 @@ 395 395 396 396 == 2.6 Installation and Maintain == 397 397 398 - 399 399 === 2.6.1 Before measurement === 400 400 401 - 402 402 ((( 403 403 ((( 404 404 If the LSPH01 has more than 7 days not use or just clean the pH probe. User should put the probe inside pure water for more than 24 hours for activation. If no put in water, user need to put inside soil for more than 24 hours to ensure the measurement accuracy. ... ... @@ -416,8 +416,6 @@ 416 416 417 417 ((( 418 418 [[image:1654592946732-634.png]] 419 - 420 - 421 421 ))) 422 422 423 423 ((( ... ... @@ -429,7 +429,7 @@ 429 429 ))) 430 430 431 431 ((( 432 -Slowly insert the probe to the measure point. Don 't use large force which will break the probe. Make sure not shake when inserting.424 +Slowly insert the probe to the measure point. Don’t use large force which will break the probe. Make sure not shake when inserting. 433 433 ))) 434 434 435 435 ((( ... ... @@ -456,7 +456,6 @@ 456 456 457 457 === 2.6.3 Maintain Probe === 458 458 459 - 460 460 1. ((( 461 461 pH probe electrode is fragile and no strong. User must avoid strong force or hitting it. 462 462 ))) ... ... @@ -481,7 +481,6 @@ 481 481 482 482 == 2.7 Calibration == 483 483 484 - 485 485 ((( 486 486 User can do calibration for the probe. It is limited to use below pH buffer solution to calibrate: 4.00, 6.86, 9.18. When calibration, user need to clean the electrode and put the probe in the pH buffer solution to wait the value stable ( a new clean electrode might need max 24 hours to be stable). 487 487 ))) ... ... @@ -495,16 +495,21 @@ 495 495 496 496 (% style="color:#037691" %)**Calibration Payload** 497 497 498 -(% border="1" cellspacing=" 5" style="background-color:#ffffcc; color:green; width:500px" %)499 -|=(% style="width: 6 0px;" %)(((488 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %) 489 +|=(% style="width: 62.5px;" %)((( 500 500 **Size (bytes)** 501 -)))|=(% style="width: 100px;" %)**1**|=(% style="width:100px;" %)**1**|=(% style="width:100px;" %)**1**|=(% style="width:50px;" %)**7**|=(% style="width: 90px;" %)**1**491 +)))|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**7**|=(% style="width: 89px;" %)**1** 502 502 |**Value**|((( 503 -PH4 Calibrate value 493 +PH4 494 + 495 +Calibrate value 504 504 )))|PH6.86 Calibrate value|((( 505 -PH9.18 Calibrate value 497 +PH9.18 498 + 499 +Calibrate value 506 506 )))|Reserve|((( 507 507 [[Message Type>>||anchor="H2.3.6MessageType"]] 502 + 508 508 Always 0x03 509 509 ))) 510 510 ... ... @@ -517,18 +517,16 @@ 517 517 * Reply to non-confirmed packet: 14 00 518 518 519 519 515 + 520 520 == 2.8 Frequency Plans == 521 521 522 - 523 523 ((( 524 524 The LSPH01 uses OTAA mode and below frequency plans by default. If user want to use it with different frequency plan, please refer the AT command sets. 525 525 ))) 526 526 527 527 528 - 529 529 === 2.8.1 EU863-870 (EU868) === 530 530 531 - 532 532 ((( 533 533 (% style="color:blue" %)**Uplink:** 534 534 ))) ... ... @@ -589,7 +589,6 @@ 589 589 590 590 === 2.8.2 US902-928(US915) === 591 591 592 - 593 593 ((( 594 594 Used in USA, Canada and South America. Frequency band as per definition in LoRaWAN 1.0.3 Regional document. 595 595 ))) ... ... @@ -606,10 +606,8 @@ 606 606 * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 607 607 608 608 609 - 610 610 === 2.8.3 CN470-510 (CN470) === 611 611 612 - 613 613 ((( 614 614 Used in China, Default use CHE=1 615 615 ))) ... ... @@ -698,7 +698,6 @@ 698 698 699 699 === 2.8.4 AU915-928(AU915) === 700 700 701 - 702 702 ((( 703 703 Frequency band as per definition in LoRaWAN 1.0.3 Regional document. 704 704 ))) ... ... @@ -719,10 +719,8 @@ 719 719 * Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 720 720 721 721 722 - 723 723 === 2.8.5 AS920-923 & AS923-925 (AS923) === 724 724 725 - 726 726 ((( 727 727 (% style="color:blue" %)**Default Uplink channel:** 728 728 ))) ... ... @@ -831,7 +831,6 @@ 831 831 832 832 === 2.8.6 KR920-923 (KR920) === 833 833 834 - 835 835 ((( 836 836 (% style="color:blue" %)**Default channel:** 837 837 ))) ... ... @@ -904,7 +904,6 @@ 904 904 905 905 === 2.8.7 IN865-867 (IN865) === 906 906 907 - 908 908 ((( 909 909 (% style="color:blue" %)**Uplink:** 910 910 ))) ... ... @@ -941,7 +941,6 @@ 941 941 942 942 == 2.9 LED Indicator == 943 943 944 - 945 945 The LSPH01 has an internal LED which is to show the status of different state. 946 946 947 947 * The sensor is detected when the device is turned on, and it will flash 4 times quickly when it is detected. ... ... @@ -948,13 +948,14 @@ 948 948 * Blink once when device transmit a packet. 949 949 950 950 951 - 952 952 == 2.10 Firmware Change Log == 953 953 954 954 955 -**Firmware download link: [[https:~~/~~/www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0>>https://www.dropbox.com/sh/xtm5tw37mewaw99/AAD0uy06odmreQQ7vMzZYVIGa?dl=0]]938 +**Firmware download link:** 956 956 940 +[[http:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/LSPH01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]] 957 957 942 + 958 958 **Firmware Upgrade Method: **[[Firmware Upgrade Instruction>>path:/xwiki/bin/view/Main/Firmware%20Upgrade%20Instruction%20for%20STM32%20base%20products/]] 959 959 960 960 ... ... @@ -961,7 +961,6 @@ 961 961 962 962 = 3. Configure LSPH01 via AT Command or LoRaWAN Downlink = 963 963 964 - 965 965 ((( 966 966 Use can configure LSPH01 via AT Command or LoRaWAN Downlink. 967 967 ))) ... ... @@ -1012,7 +1012,6 @@ 1012 1012 1013 1013 == 3.1 Set Transmit Interval Time == 1014 1014 1015 - 1016 1016 Feature: Change LoRaWAN End Node Transmit Interval. 1017 1017 1018 1018 (% style="color:#037691" %)**AT Command: AT+TDC** ... ... @@ -1039,13 +1039,11 @@ 1039 1039 Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 1040 1040 1041 1041 1042 - 1043 1043 1044 1044 ))) 1045 1045 1046 1046 == 3.2 Set Interrupt Mode == 1047 1047 1048 - 1049 1049 Feature, Set Interrupt mode for GPIO_EXIT. 1050 1050 1051 1051 (% style="color:#037691" %)**AT Command: AT+INTMOD** ... ... @@ -1077,10 +1077,8 @@ 1077 1077 ))) 1078 1078 1079 1079 1080 - 1081 1081 == 3.3 Calibrate Sensor == 1082 1082 1083 - 1084 1084 Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands 1085 1085 1086 1086 ... ... @@ -1087,7 +1087,6 @@ 1087 1087 1088 1088 == 3.4 Get Firmware Version Info == 1089 1089 1090 - 1091 1091 Feature: use downlink to get firmware version. 1092 1092 1093 1093 (% style="color:#037691" %)**Downlink Command: 0x26** ... ... @@ -1107,9 +1107,11 @@ 1107 1107 )))|=**1**|=**1**|=**1**|=**1**|=**1**|=**5**|=**1** 1108 1108 |**Value**|Software Type|((( 1109 1109 Frequency 1088 + 1110 1110 Band 1111 1111 )))|Sub-band|((( 1112 1112 Firmware 1092 + 1113 1113 Version 1114 1114 )))|Sensor Type|Reserve|((( 1115 1115 [[Message Type>>||anchor="H2.3.6MessageType"]] ... ... @@ -1116,9 +1116,6 @@ 1116 1116 Always 0x02 1117 1117 ))) 1118 1118 1119 - 1120 - 1121 - 1122 1122 (% style="color:#037691" %)**Software Type**(%%): Always 0x03 for LSPH01 1123 1123 1124 1124 ... ... @@ -1171,10 +1171,8 @@ 1171 1171 1172 1172 = 4. Battery & How to replace = 1173 1173 1174 - 1175 1175 == 4.1 Battery Type == 1176 1176 1177 - 1178 1178 ((( 1179 1179 LSPH01 is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter. 1180 1180 ))) ... ... @@ -1181,8 +1181,6 @@ 1181 1181 1182 1182 ((( 1183 1183 The discharge curve is not linear so can't simply use percentage to show the battery level. Below is the battery performance. 1184 - 1185 - 1186 1186 ))) 1187 1187 1188 1188 [[image:1654593587246-335.png]] ... ... @@ -1196,7 +1196,6 @@ 1196 1196 1197 1197 == 4.2 Replace Battery == 1198 1198 1199 - 1200 1200 ((( 1201 1201 Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery. 1202 1202 ))) ... ... @@ -1209,7 +1209,6 @@ 1209 1209 1210 1210 == 4.3 Power Consumption Analyze == 1211 1211 1212 - 1213 1213 ((( 1214 1214 Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval. 1215 1215 ))) ... ... @@ -1253,7 +1253,6 @@ 1253 1253 1254 1254 === 4.3.1 Battery Note === 1255 1255 1256 - 1257 1257 ((( 1258 1258 The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased. 1259 1259 ))) ... ... @@ -1262,13 +1262,12 @@ 1262 1262 1263 1263 === 4.3.2 Replace the battery === 1264 1264 1265 - 1266 1266 ((( 1267 1267 You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board. 1268 1268 ))) 1269 1269 1270 1270 ((( 1271 -The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can 't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)1240 +The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can’t find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes) 1272 1272 ))) 1273 1273 1274 1274 ... ... @@ -1275,16 +1275,12 @@ 1275 1275 1276 1276 = 5. Use AT Command = 1277 1277 1278 - 1279 1279 == 5.1 Access AT Commands == 1280 1280 1281 - 1282 1282 LSPH01 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LSPH01 for using AT command, as below. 1283 1283 1284 - 1285 1285 [[image:1654593668970-604.png]] 1286 1286 1287 - 1288 1288 **Connection:** 1289 1289 1290 1290 (% style="background-color:yellow" %)** USB TTL GND <~-~-~-~-> GND** ... ... @@ -1306,21 +1306,16 @@ 1306 1306 1307 1307 = 6. FAQ = 1308 1308 1309 - 1310 1310 == 6.1 How to change the LoRa Frequency Bands/Region == 1311 1311 1312 - 1313 1313 You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]]. 1314 1314 When downloading the images, choose the required image file for download. 1315 1315 1316 1316 1317 - 1318 1318 = 7. Trouble Shooting = 1319 1319 1320 - 1321 1321 == 7.1 AT Commands input doesn't work == 1322 1322 1323 - 1324 1324 In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string. 1325 1325 1326 1326 ... ... @@ -1327,7 +1327,6 @@ 1327 1327 1328 1328 = 8. Order Info = 1329 1329 1330 - 1331 1331 Part Number: (% style="color:blue" %)**LSPH01-XX** 1332 1332 1333 1333 ... ... @@ -1342,7 +1342,6 @@ 1342 1342 * (% style="color:red" %)**IN865**(%%): LoRaWAN IN865 band 1343 1343 * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band 1344 1344 1345 - 1346 1346 = 9. Packing Info = 1347 1347 1348 1348 ... ... @@ -1357,10 +1357,8 @@ 1357 1357 * Package Size / pcs : cm 1358 1358 * Weight / pcs : g 1359 1359 1360 - 1361 1361 = 10. Support = 1362 1362 1363 - 1364 1364 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule. 1365 1365 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]. 1366 1366