<
From version < 84.1 >
edited by Xiaoling
on 2022/06/07 18:08
To version < 93.1 >
edited by Xiaoling
on 2022/06/25 17:05
>
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4 4  
5 5  
6 6  
7 -**Contents:**
8 8  
9 -* [[1. Introduction>>path:#H1.Introduction]]
10 -** [[1.1 ​What is LoRaWAN Soil pH Sensor>>path:#H1.1200BWhatisLoRaWANSoilpHSensor]]
11 -** [[​1.2 Features>>path:#H200B1.2Features]]
12 -** [[1.3 Probe Specification>>path:#H1.3ProbeSpecification]]
13 -** [[1.4 ​Applications>>path:#H1.4200BApplications]]
14 -** [[1.5 Pin mapping and power on>>path:#H1.5Pinmappingandpoweron]]
15 -* [[2. Configure LSPH01 to connect to LoRaWAN network>>path:#H2.ConfigureLSPH01toconnecttoLoRaWANnetwork]]
16 -** [[2.1 How it works>>path:#H2.1Howitworks]]
17 -** [[2.2 ​Quick guide to connect to LoRaWAN server (OTAA)>>path:#H2.2200BQuickguidetoconnecttoLoRaWANserver28OTAA29]]
18 -** [[2.3 ​Uplink Payload>>path:#H2.3200BUplinkPayload]]
19 -*** [[2.3.1 Battery Info>>path:#H2.3.1BatteryInfo]]
20 -*** [[2.3.2 DS18B20 Temperature sensor>>path:#H2.3.2DS18B20Temperaturesensor]]
21 -*** [[2.3.3 Soil pH>>path:#H2.3.3SoilpH]]
22 -*** [[2.3.4 Soil Temperature>>path:#H2.3.4SoilTemperature]]
23 -*** [[2.3.5 Interrupt Pin>>path:#H2.3.5InterruptPin]]
24 -*** [[2.3.6 Message Type>>path:#H2.3.6MessageType]]
25 -*** [[2.3.7 Decode payload in The Things Network>>path:#H2.3.7DecodepayloadinTheThingsNetwork]]
26 -** [[2.4 Uplink Interval>>path:#H2.4UplinkInterval]]
27 -** [[2.5 ​Show Data in DataCake IoT Server>>path:#H2.5200BShowDatainDataCakeIoTServer]]
28 -** [[2.6 Installation and Maintain>>path:#H2.6InstallationandMaintain]]
29 -*** [[2.6.1 Before measurement>>path:#H2.6.1Beforemeasurement]]
30 -*** [[2.6.2 Measurement>>path:#H2.6.2Measurement]]
31 -*** [[2.6.3 Maintain Probe>>path:#H2.6.3MaintainProbe]]
32 -** [[2.7 Calibration>>path:#H2.7Calibration]]
33 -** [[2.8 Frequency Plans>>path:#H2.8FrequencyPlans]]
34 -*** [[2.8.1 EU863-870 (EU868)>>path:#H2.8.1EU863-87028EU86829]]
35 -*** [[2.8.2 US902-928(US915)>>path:#H2.8.2US902-92828US91529]]
36 -*** [[2.8.3 CN470-510 (CN470)>>path:#H2.8.3CN470-51028CN47029]]
37 -*** [[2.8.4 AU915-928(AU915)>>path:#H2.8.4AU915-92828AU91529]]
38 -*** [[2.8.5 AS920-923 & AS923-925 (AS923)>>path:#H2.8.5AS920-92326AS923-92528AS92329]]
39 -*** [[2.8.6 KR920-923 (KR920)>>path:#H2.8.6KR920-92328KR92029]]
40 -*** [[2.8.7 IN865-867 (IN865)>>path:#H2.8.7IN865-86728IN86529]]
41 -** [[2.9 LED Indicator>>path:#H2.9LEDIndicator]]
42 -** [[2.10 ​Firmware Change Log>>path:#H2.10200BFirmwareChangeLog]]
43 -* [[3. Configure LSPH01 via AT Command or LoRaWAN Downlink>>path:#H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink]]
44 -** [[3.1 Set Transmit Interval Time>>path:#H3.1SetTransmitIntervalTime]]
45 -** [[3.2 Set Interrupt Mode>>path:#H3.2SetInterruptMode]]
46 -** [[3.3 Calibrate Sensor>>path:#H3.3CalibrateSensor]]
47 -** [[3.4 Get Firmware Version Info>>path:#H3.4GetFirmwareVersionInfo]]
48 -* [[4. Battery & How to replace>>path:#H4.Battery26Howtoreplace]]
49 -** [[4.1 Battery Type>>path:#H4.1BatteryType]]
50 -** [[4.2 Replace Battery>>path:#H4.2ReplaceBattery]]
51 -** [[4.3 Power Consumption Analyze>>path:#H4.3PowerConsumptionAnalyze]]
52 -*** [[4.3.1 ​Battery Note>>path:#H4.3.1200BBatteryNote]]
53 -*** [[​4.3.2 Replace the battery>>path:#H200B4.3.2Replacethebattery]]
54 -* [[5. Use AT Command>>path:#H5.UseATCommand]]
55 -** [[5.1 Access AT Commands>>path:#H5.1AccessATCommands]]
56 -* [[6. FAQ>>path:#H6.FAQ]]
57 -** [[6.1 How to change the LoRa Frequency Bands/Region>>path:#H6.1HowtochangetheLoRaFrequencyBands2FRegion]]
58 -* [[7. Trouble Shooting>>path:#H7.TroubleShooting]]
59 -** [[7.1 AT Commands input doesn’t work>>path:#H7.1ATCommandsinputdoesn2019twork]]
60 -* [[8. Order Info>>path:#H8.OrderInfo]]
61 -* [[9. ​Packing Info>>path:#H9.200BPackingInfo]]
62 -* [[10. ​Support>>path:#H10.A0200BSupport]]
63 63  
64 64  
65 65  
66 66  
12 +**Table of Contents:**
13 +
14 +{{toc/}}
15 +
16 +
17 +
18 +
19 +
20 +
21 +
22 +
23 +
24 +
67 67  = 1. Introduction =
68 68  
69 69  == 1.1 ​What is LoRaWAN Soil pH Sensor ==
70 70  
71 71  (((
30 +
31 +
72 72  The Dragino LSPH01 is a (% style="color:#4f81bd" %)**LoRaWAN Soil pH Sensor**(%%) for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof.
73 73  )))
74 74  
... ... @@ -93,6 +93,7 @@
93 93  
94 94  
95 95  
56 +
96 96  == ​1.2 Features ==
97 97  
98 98  * LoRaWAN 1.0.3 Class A
... ... @@ -109,6 +109,8 @@
109 109  * IP68 rate for the Sensor Probe
110 110  * 8500mAh Battery for long term use
111 111  
73 +
74 +
112 112  == 1.3 Probe Specification ==
113 113  
114 114  
... ... @@ -129,10 +129,14 @@
129 129  * IP68 Protection
130 130  * Length: 3.5 meters
131 131  
95 +
96 +
132 132  == 1.4 ​Applications ==
133 133  
134 134  * Smart Agriculture
135 135  
101 +
102 +
136 136  == 1.5 Pin mapping and power on ==
137 137  
138 138  [[image:1654592472094-134.png]]
... ... @@ -148,7 +148,7 @@
148 148  )))
149 149  
150 150  (((
151 -In case you can’t set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>path:#H5.UseATCommand]]to set the keys in the LSPH01.
118 +In case you can’t set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H5.UseATCommand"]]to set the keys in the LSPH01.
152 152  )))
153 153  
154 154  
... ... @@ -160,10 +160,14 @@
160 160  
161 161  (((
162 162  [[image:1654592492399-921.png]]
130 +
131 +
163 163  )))
164 164  
165 165  (((
166 166  The LG308 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
136 +
137 +
167 167  )))
168 168  
169 169  (((
... ... @@ -187,11 +187,13 @@
187 187  [[image:1654592600093-601.png]]
188 188  
189 189  
161 +
190 190  **Add APP EUI and DEV EUI**
191 191  
192 192  [[image:1654592619856-881.png]]
193 193  
194 194  
167 +
195 195  **Add APP EUI in the application**
196 196  
197 197  [[image:1654592632656-512.png]]
... ... @@ -234,19 +234,17 @@
234 234  )))
235 235  
236 236  (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
237 -|(((
238 -**Size**
210 +|=(% style="width: 62.5px;" %)(((
211 +**Size (bytes)**
212 +)))|=(% style="width: 62.5px;" %)**2**|=(% style="width: 62.5px;" %)**2**|=**2**|=**2**|=**1**|=**1**|=**1**
213 +|(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)(((
214 +[[Temperature>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
239 239  
240 -**(bytes)**
241 -)))|**2**|**2**|**2**|**2**|**1**|**1**|**1**
242 -|**Value**|[[BAT>>path:#H2.3.1BatteryInfo]]|(((
243 -[[Temperature>>path:#H2.3.2DS18B20Temperaturesensor]]
244 -
245 -[[(Optional)>>path:#H2.3.2DS18B20Temperaturesensor]]
246 -)))|[[Soil pH>>path:#H2.3.3SoilpH]]|[[Soil Temperature>>path:#H2.3.4SoilTemperature]]|(((
247 -[[Digital Interrupt (Optional)>>path:#H2.3.5InterruptPin]]
216 +[[(Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
217 +)))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|(((
218 +[[Digital Interrupt (Optional)>>||anchor="H2.3.5InterruptPin"]]
248 248  )))|Reserve|(((
249 -[[Message Type>>path:#H2.3.6MessageType]]
220 +[[Message Type>>||anchor="H2.3.6MessageType"]]
250 250  )))
251 251  
252 252  [[image:1654592721645-318.png]]
... ... @@ -302,7 +302,7 @@
302 302  
303 303  === 2.3.5 Interrupt Pin ===
304 304  
305 -This data field shows if this packet is generated by interrupt or not. [[Click here>>path:#H3.2SetInterruptMode]] for the hardware and software set up.
276 +This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up.
306 306  
307 307  
308 308  **Example:**
... ... @@ -324,12 +324,14 @@
324 324  )))
325 325  
326 326  
327 -(% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
328 -|=**Message Type Code**|=**Description**|=**Payload**
329 -|0x01|Normal Uplink|[[Normal Uplink Payload>>path:#H2.3200BUplinkPayload]]
330 -|0x02|Reply configures info|[[Configure Info Payload>>path:#H3.4GetFirmwareVersionInfo]]
331 -|0x03|Reply Calibration Info|[[Calibration Payload>>path:#H2.7Calibration]]
298 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:499px" %)
299 +|=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload**
300 +|(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]]
301 +|(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]]
302 +|(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]]
332 332  
304 +
305 +
333 333  === 2.3.7 Decode payload in The Things Network ===
334 334  
335 335  While using TTN network, you can add the payload format to decode the payload.
... ... @@ -349,7 +349,7 @@
349 349  
350 350  == 2.4 Uplink Interval ==
351 351  
352 -The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H4.1ChangeUplinkInterval]]
325 +The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]
353 353  
354 354  
355 355  
... ... @@ -513,11 +513,9 @@
513 513  (% style="color:#037691" %)**Calibration Payload**
514 514  
515 515  (% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
516 -|(((
517 -**Size**
518 -
519 -**(bytes)**
520 -)))|**1**|**1**|**1**|**7**|**1**
489 +|=(% style="width: 62.5px;" %)(((
490 +**Size (bytes)**
491 +)))|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**7**|=(% style="width: 89px;" %)**1**
521 521  |**Value**|(((
522 522  PH4
523 523  
... ... @@ -527,7 +527,7 @@
527 527  
528 528  Calibrate value
529 529  )))|Reserve|(((
530 -[[Message Type>>path:#H2.3.6MessageType]]
501 +[[Message Type>>||anchor="H2.3.6MessageType"]]
531 531  
532 532  Always 0x03
533 533  )))
... ... @@ -540,6 +540,10 @@
540 540  * Reply to the confirmation package: 14 01
541 541  * Reply to non-confirmed packet: 14 00
542 542  
514 +
515 +
516 +
517 +
543 543  == 2.8 Frequency Plans ==
544 544  
545 545  (((
... ... @@ -624,6 +624,8 @@
624 624  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
625 625  * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
626 626  
602 +
603 +
627 627  === 2.8.3 CN470-510 (CN470) ===
628 628  
629 629  (((
... ... @@ -733,6 +733,8 @@
733 733  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
734 734  * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
735 735  
713 +
714 +
736 736  === 2.8.5 AS920-923 & AS923-925 (AS923) ===
737 737  
738 738  (((
... ... @@ -957,6 +957,7 @@
957 957  * Blink once when device transmit a packet.
958 958  
959 959  
939 +
960 960  == 2.10 ​Firmware Change Log ==
961 961  
962 962  
... ... @@ -976,7 +976,7 @@
976 976  )))
977 977  
978 978  * (((
979 -AT Command Connection: See [[FAQ>>path:#H6.FAQ]].
959 +AT Command Connection: See [[FAQ>>||anchor="H6.FAQ"]].
980 980  )))
981 981  * (((
982 982  LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]]
... ... @@ -1028,7 +1028,6 @@
1028 1028  [[image:image-20220607171554-8.png]]
1029 1029  
1030 1030  
1031 -
1032 1032  (((
1033 1033  (% style="color:#037691" %)**Downlink Command: 0x01**
1034 1034  )))
... ... @@ -1057,7 +1057,7 @@
1057 1057  
1058 1058  (% style="color:#037691" %)**AT Command: AT+INTMOD**
1059 1059  
1060 -[[image:image-20220607171716-9.png]]
1039 +[[image:image-20220610105907-1.png]]
1061 1061  
1062 1062  
1063 1063  (((
... ... @@ -1087,7 +1087,7 @@
1087 1087  
1088 1088  == 3.3 Calibrate Sensor ==
1089 1089  
1090 -Detail See [[Calibration Guide>>path:#H2.7Calibration]] for the user of 0x13 and 0x14 downlink commands
1069 +Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands
1091 1091  
1092 1092  
1093 1093  
... ... @@ -1119,14 +1119,14 @@
1119 1119  
1120 1120  Version
1121 1121  )))|Sensor Type|Reserve|(((
1122 -[[Message Type>>path:#H2.3.6MessageType]]
1101 +[[Message Type>>||anchor="H2.3.6MessageType"]]
1123 1123  Always 0x02
1124 1124  )))
1125 1125  
1126 -**Software Type**: Always 0x03 for LSPH01
1105 +(% style="color:#037691" %)**Software Type**(%%): Always 0x03 for LSPH01
1127 1127  
1128 1128  
1129 -**Frequency Band**:
1108 +(% style="color:#037691" %)**Frequency Band**:
1130 1130  
1131 1131  *0x01: EU868
1132 1132  
... ... @@ -1149,13 +1149,13 @@
1149 1149  *0xa0: AS923-3
1150 1150  
1151 1151  
1152 -**Sub-Band**: value 0x00 ~~ 0x08
1131 +(% style="color:#037691" %)**Sub-Band**(%%): value 0x00 ~~ 0x08
1153 1153  
1154 1154  
1155 -**Firmware Version**: 0x0100, Means: v1.0.0 version
1134 +(% style="color:#037691" %)**Firmware Version**(%%): 0x0100, Means: v1.0.0 version
1156 1156  
1157 1157  
1158 -**Sensor Type**:
1137 +(% style="color:#037691" %)**Sensor Type**:
1159 1159  
1160 1160  0x01: LSE01
1161 1161  
... ... @@ -1182,7 +1182,7 @@
1182 1182  )))
1183 1183  
1184 1184  (((
1185 -The discharge curve is not linear so cant simply use percentage to show the battery level. Below is the battery performance.
1164 +The discharge curve is not linear so can't simply use percentage to show the battery level. Below is the battery performance.
1186 1186  )))
1187 1187  
1188 1188  [[image:1654593587246-335.png]]
... ... @@ -1217,12 +1217,12 @@
1217 1217  )))
1218 1218  
1219 1219  
1220 -**Step 1**: Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
1199 +(% style="color:#037691" %)**Step 1**(%%): Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
1221 1221  
1222 1222  [[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
1223 1223  
1224 1224  
1225 -**Step 2**: Open it and choose
1204 +(% style="color:#037691" %)**Step 2**(%%): Open it and choose
1226 1226  
1227 1227  * Product Model
1228 1228  * Uplink Interval
... ... @@ -1236,13 +1236,13 @@
1236 1236  The battery related documents as below:
1237 1237  
1238 1238  * (((
1239 -[[Battery Dimension>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/&file=LSN50-Battery-Dimension.pdf]],
1218 +[[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]],
1240 1240  )))
1241 1241  * (((
1242 1242  [[Lithium-Thionyl Chloride Battery  datasheet>>url:https://www.dragino.com/downloads/downloads/datasheet/Battery/ER26500/ER26500_Datasheet-EN.pdf]],
1243 1243  )))
1244 1244  * (((
1245 -[[Lithium-ion Battery-Capacitor datasheet>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC_1520_datasheet.jpg]], [[Tech Spec>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC1520%20Technical%20Specification20171123.pdf]]
1224 +[[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]], [[Tech Spec>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]]
1246 1246  )))
1247 1247  
1248 1248  [[image:image-20220607172042-11.png]]
... ... @@ -1260,7 +1260,7 @@
1260 1260  === ​4.3.2 Replace the battery ===
1261 1261  
1262 1262  (((
1263 -You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there wont be voltage drop between battery and main board.
1242 +You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
1264 1264  )))
1265 1265  
1266 1266  (((
... ... @@ -1293,7 +1293,7 @@
1293 1293  
1294 1294   [[image:1654593712276-618.png]]
1295 1295  
1296 -Valid AT Command please check [[Configure Device>>path:#H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink]].
1275 +Valid AT Command please check [[Configure Device>>||anchor="H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink"]].
1297 1297  
1298 1298  
1299 1299  = 6. FAQ =
... ... @@ -1300,17 +1300,18 @@
1300 1300  
1301 1301  == 6.1 How to change the LoRa Frequency Bands/Region ==
1302 1302  
1303 -You can follow the instructions for [[how to upgrade image>>path:#H2.10200BFirmwareChangeLog]].
1282 +You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]].
1304 1304  When downloading the images, choose the required image file for download. ​
1305 1305  
1306 1306  
1307 1307  = 7. Trouble Shooting =
1308 1308  
1309 -== 7.1 AT Commands input doesnt work ==
1288 +== 7.1 AT Commands input doesn't work ==
1310 1310  
1311 -In the case if user can see the console output but cant type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesnt send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1290 +In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1312 1312  
1313 1313  
1293 +
1314 1314  = 8. Order Info =
1315 1315  
1316 1316  Part Number: (% style="color:blue" %)**LSPH01-XX**
... ... @@ -1327,8 +1327,6 @@
1327 1327  * (% style="color:red" %)**IN865**(%%):  LoRaWAN IN865 band
1328 1328  * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
1329 1329  
1330 -
1331 -
1332 1332  = 9. ​Packing Info =
1333 1333  
1334 1334  
... ... @@ -1343,8 +1343,6 @@
1343 1343  * Package Size / pcs : cm
1344 1344  * Weight / pcs : g
1345 1345  
1346 -
1347 -
1348 1348  = 10. ​Support =
1349 1349  
1350 1350  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
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