Changes for page LSPH01 -- LoRaWAN Soil pH Sensor User Manual

Last modified by Xiaoling on 2025/04/25 14:08

From 80.1 to 81.1 From 98.6 to 98.7

From version 81.1

edited by Xiaoling
on 2022/06/07 18:04

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To version 98.6

edited by Xiaoling
on 2022/08/18 16:21

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@@ -4,62 +4,7 @@
--**Contents:**
--* [[1. Introduction>>path:#H1.Introduction]]
--** [[1.1 What is LoRaWAN Soil pH Sensor>>path:#H1.1200BWhatisLoRaWANSoilpHSensor]]
--** [[1.2 Features>>path:#H200B1.2Features]]
--** [[1.3 Probe Specification>>path:#H1.3ProbeSpecification]]
--** [[1.4 Applications>>path:#H1.4200BApplications]]
--** [[1.5 Pin mapping and power on>>path:#H1.5Pinmappingandpoweron]]
--* [[2. Configure LSPH01 to connect to LoRaWAN network>>path:#H2.ConfigureLSPH01toconnecttoLoRaWANnetwork]]
--** [[2.1 How it works>>path:#H2.1Howitworks]]
--** [[2.2 Quick guide to connect to LoRaWAN server (OTAA)>>path:#H2.2200BQuickguidetoconnecttoLoRaWANserver28OTAA29]]
--** [[2.3 Uplink Payload>>path:#H2.3200BUplinkPayload]]
--*** [[2.3.1 Battery Info>>path:#H2.3.1BatteryInfo]]
--*** [[2.3.2 DS18B20 Temperature sensor>>path:#H2.3.2DS18B20Temperaturesensor]]
--*** [[2.3.3 Soil pH>>path:#H2.3.3SoilpH]]
--*** [[2.3.4 Soil Temperature>>path:#H2.3.4SoilTemperature]]
--*** [[2.3.5 Interrupt Pin>>path:#H2.3.5InterruptPin]]
--*** [[2.3.6 Message Type>>path:#H2.3.6MessageType]]
--*** [[2.3.7 Decode payload in The Things Network>>path:#H2.3.7DecodepayloadinTheThingsNetwork]]
--** [[2.4 Uplink Interval>>path:#H2.4UplinkInterval]]
--** [[2.5 Show Data in DataCake IoT Server>>path:#H2.5200BShowDatainDataCakeIoTServer]]
--** [[2.6 Installation and Maintain>>path:#H2.6InstallationandMaintain]]
--*** [[2.6.1 Before measurement>>path:#H2.6.1Beforemeasurement]]
--*** [[2.6.2 Measurement>>path:#H2.6.2Measurement]]
--*** [[2.6.3 Maintain Probe>>path:#H2.6.3MaintainProbe]]
--** [[2.7 Calibration>>path:#H2.7Calibration]]
--** [[2.8 Frequency Plans>>path:#H2.8FrequencyPlans]]
--*** [[2.8.1 EU863-870 (EU868)>>path:#H2.8.1EU863-87028EU86829]]
--*** [[2.8.2 US902-928(US915)>>path:#H2.8.2US902-92828US91529]]
--*** [[2.8.3 CN470-510 (CN470)>>path:#H2.8.3CN470-51028CN47029]]
--*** [[2.8.4 AU915-928(AU915)>>path:#H2.8.4AU915-92828AU91529]]
--*** [[2.8.5 AS920-923 & AS923-925 (AS923)>>path:#H2.8.5AS920-92326AS923-92528AS92329]]
--*** [[2.8.6 KR920-923 (KR920)>>path:#H2.8.6KR920-92328KR92029]]
--*** [[2.8.7 IN865-867 (IN865)>>path:#H2.8.7IN865-86728IN86529]]
--** [[2.9 LED Indicator>>path:#H2.9LEDIndicator]]
--** [[2.10 Firmware Change Log>>path:#H2.10200BFirmwareChangeLog]]
--* [[3. Configure LSPH01 via AT Command or LoRaWAN Downlink>>path:#H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink]]
--** [[3.1 Set Transmit Interval Time>>path:#H3.1SetTransmitIntervalTime]]
--** [[3.2 Set Interrupt Mode>>path:#H3.2SetInterruptMode]]
--** [[3.3 Calibrate Sensor>>path:#H3.3CalibrateSensor]]
--** [[3.4 Get Firmware Version Info>>path:#H3.4GetFirmwareVersionInfo]]
--* [[4. Battery & How to replace>>path:#H4.Battery26Howtoreplace]]
--** [[4.1 Battery Type>>path:#H4.1BatteryType]]
--** [[4.2 Replace Battery>>path:#H4.2ReplaceBattery]]
--** [[4.3 Power Consumption Analyze>>path:#H4.3PowerConsumptionAnalyze]]
--*** [[4.3.1 Battery Note>>path:#H4.3.1200BBatteryNote]]
--*** [[4.3.2 Replace the battery>>path:#H200B4.3.2Replacethebattery]]
--* [[5. Use AT Command>>path:#H5.UseATCommand]]
--** [[5.1 Access AT Commands>>path:#H5.1AccessATCommands]]
--* [[6. FAQ>>path:#H6.FAQ]]
--** [[6.1 How to change the LoRa Frequency Bands/Region>>path:#H6.1HowtochangetheLoRaFrequencyBands2FRegion]]
--* [[7. Trouble Shooting>>path:#H7.TroubleShooting]]
--** [[7.1 AT Commands input doesn’t work>>path:#H7.1ATCommandsinputdoesn2019twork]]
--* [[8. Order Info>>path:#H8.OrderInfo]]
--* [[9. Packing Info>>path:#H9.200BPackingInfo]]
--* [[10. Support>>path:#H10.A0200BSupport]]
@@ -67,11 +67,28 @@
++
++**Table of Contents:**
++
++{{toc/}}
++
++
++
++
++
++
++
++
++
++
  = 1. Introduction =
++
  == 1.1 What is LoRaWAN Soil pH Sensor ==
  (((
++
++
  The Dragino LSPH01 is a (% style="color:#4f81bd" %)**LoRaWAN Soil pH Sensor**(%%) for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof.
  )))
@@ -96,8 +96,10 @@
++
  == 1.2 Features ==
++
  * LoRaWAN 1.0.3 Class A
  * Ultra-low power consumption
  * Monitor soil pH with temperature compensation.
@@ -114,6 +114,8 @@
++
++
  == 1.3 Probe Specification ==
@@ -136,14 +136,19 @@
++
++
  == 1.4 Applications ==
++
  * Smart Agriculture
++
  == 1.5 Pin mapping and power on ==
++
  [[image:1654592472094-134.png]]
@@ -150,19 +150,23 @@
  = 2. Configure LSPH01 to connect to LoRaWAN network =
++
  == 2.1 How it works ==
++
  (((
  The LSPH01 is configured as LoRaWAN OTAA Class A mode by default. It has OTAA keys to join LoRaWAN network. To connect a local LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and power on the LSPH01. It will automatically join the network via OTAA and start to send the sensor value. The default uplink interval is 20 minutes.
  )))
  (((
--In case you can’t set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>path:#H5.UseATCommand]]to set the keys in the LSPH01.
++In case you can't set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H5.UseATCommand"]]to set the keys in the LSPH01.
  )))
++
  == 2.2 Quick guide to connect to LoRaWAN server (OTAA) ==
++
  (((
  Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LG308>>url:http://www.dragino.com/products/lora/item/140-lg308.html]]  as a LoRaWAN gateway in this example.
  )))
@@ -169,10 +169,14 @@
  (((
  [[image:1654592492399-921.png]]
++
++
  )))
  (((
  The LG308 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
++
++
  )))
  (((
@@ -196,11 +196,13 @@
  [[image:1654592600093-601.png]]
++
  **Add APP EUI and DEV EUI**
  [[image:1654592619856-881.png]]
++
  **Add APP EUI in the application**
  [[image:1654592632656-512.png]]
@@ -222,6 +222,8 @@
  (((
  (% style="color:blue" %)**Step 3**(%%)**:** The LSPH01 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel.
++
++
  )))
  [[image:1654592697690-910.png]]
@@ -230,6 +230,7 @@
  == 2.3 Uplink Payload ==
++
  (((
  LSPH01 will uplink payload via LoRaWAN with below payload format:
  )))
@@ -243,19 +243,17 @@
  )))
  (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
--|(((
--**Size**
++|=(% style="width: 62.5px;" %)(((
++**Size (bytes)**
++)))|=(% style="width: 62.5px;" %)**2**|=(% style="width: 62.5px;" %)**2**|=**2**|=**2**|=**1**|=**1**|=**1**
++|(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)(((
++[[Temperature>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
--**(bytes)**
--)))|**2**|**2**|**2**|**2**|**1**|**1**|**1**
--|**Value**|[[BAT>>path:#H2.3.1BatteryInfo]]|(((
--[[Temperature>>path:#H2.3.2DS18B20Temperaturesensor]]
--
--[[(Optional)>>path:#H2.3.2DS18B20Temperaturesensor]]
--)))|[[Soil pH>>path:#H2.3.3SoilpH]]|[[Soil Temperature>>path:#H2.3.4SoilTemperature]]|(((
--[[Digital Interrupt (Optional)>>path:#H2.3.5InterruptPin]]
++[[(Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
++)))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|(((
++[[Digital Interrupt (Optional)>>||anchor="H2.3.5InterruptPin"]]
  )))|Reserve|(((
--[[Message Type>>path:#H2.3.6MessageType]]
++[[Message Type>>||anchor="H2.3.6MessageType"]]
  )))
  [[image:1654592721645-318.png]]
@@ -275,6 +275,7 @@
  === 2.3.2 DS18B20 Temperature sensor ===
++
  This is optional, user can connect external DS18B20 sensor to the +3.3v, 1-wire and GND pin . and this field will report temperature.
@@ -288,6 +288,7 @@
  === 2.3.3 Soil pH ===
++
  Range: 0 ~~ 14 pH
  **Example:**
@@ -298,6 +298,7 @@
  === 2.3.4 Soil Temperature ===
++
  Get Soil Temperature
@@ -311,9 +311,10 @@
  === 2.3.5 Interrupt Pin ===
--This data field shows if this packet is generated by interrupt or not. [[Click here>>path:#H3.2SetInterruptMode]] for the hardware and software set up.
++This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up.
++
  **Example:**
 x00: Normal uplink packet.
@@ -324,6 +324,7 @@
  === 2.3.6 Message Type ===
++
  (((
  For a normal uplink payload, the message type is always 0x01.
  )))
@@ -333,14 +333,16 @@
  )))
--(% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
--|=**Message Type Code**|=**Description**|=**Payload**
--|0x01|Normal Uplink|[[Normal Uplink Payload>>path:#H2.3200BUplinkPayload]]
--|0x02|Reply configures info|[[Configure Info Payload>>path:#H3.4GetFirmwareVersionInfo]]
--|0x03|Reply Calibration Info|[[Calibration Payload>>path:#H2.7Calibration]]
++(% border="1" cellspacing="10" style="background-color:#ffffcc; width:499px" %)
++|=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload**
++|(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]]
++|(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]]
++|(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]]
++
++
  === 2.3.7 Decode payload in The Things Network ===
  While using TTN network, you can add the payload format to decode the payload.
@@ -353,7 +353,7 @@
  )))
  (((
--LSPH01 TTN Payload Decoder: [[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/LSPH01/Decoder/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSNPK01/Decoder/]]
++LSPH01 TTN Payload Decoder:  [[https:~~/~~/www.dropbox.com/sh/pj7cgmgqg3gx3ta/AABYFbg1DVOOR9Hmr1mLSBkga?dl=0>>https://www.dropbox.com/sh/pj7cgmgqg3gx3ta/AABYFbg1DVOOR9Hmr1mLSBkga?dl=0]]
  )))
@@ -360,10 +360,11 @@
  == 2.4 Uplink Interval ==
--The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H4.1ChangeUplinkInterval]]
++The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]
++
  == 2.5 Show Data in DataCake IoT Server ==
  (((
@@ -524,11 +524,9 @@
  (% style="color:#037691" %)**Calibration Payload**
  (% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
--|(((
--**Size**
--
--**(bytes)**
--)))|**1**|**1**|**1**|**7**|**1**
++|=(% style="width: 62.5px;" %)(((
++**Size (bytes)**
++)))|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**7**|=(% style="width: 89px;" %)**1**
  |**Value**|(((
  PH4
@@ -538,7 +538,7 @@
  Calibrate value
  )))|Reserve|(((
--[[Message Type>>path:#H2.3.6MessageType]]
++[[Message Type>>||anchor="H2.3.6MessageType"]]
  Always 0x03
  )))
@@ -552,7 +552,6 @@
  * Reply to non-confirmed packet: 14 00
--
  == 2.8 Frequency Plans ==
  (((
@@ -635,10 +635,8 @@
  )))
  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
--* Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
++* Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
--
--
  === 2.8.3 CN470-510 (CN470) ===
  (((
@@ -746,10 +746,8 @@
  )))
  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
--* Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
++* Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
--
--
  === 2.8.5 AS920-923 & AS923-925 (AS923) ===
  (((
@@ -973,7 +973,6 @@
  * The sensor is detected when the device is turned on, and it will flash 4 times quickly when it is detected.
  * Blink once when device transmit a packet.
--
  == 2.10 Firmware Change Log ==
@@ -993,7 +993,7 @@
  )))
  * (((
--AT Command Connection: See [[FAQ>>path:#H6.FAQ]].
++AT Command Connection: See [[FAQ>>||anchor="H6.FAQ"]].
  )))
  * (((
  LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]]
@@ -1019,7 +1019,7 @@
  )))
  (((
--They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:[[End Device AT Commands and Downlink Command>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
++They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki: [[End Device AT Commands and Downlink Command>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
  )))
  (((
@@ -1045,7 +1045,6 @@
  [[image:image-20220607171554-8.png]]
--
  (((
  (% style="color:#037691" %)**Downlink Command: 0x01**
  )))
@@ -1074,7 +1074,7 @@
  (% style="color:#037691" %)**AT Command: AT+INTMOD**
--[[image:image-20220607171716-9.png]]
++[[image:image-20220610105907-1.png]]
  (((
@@ -1101,10 +1101,9 @@
  )))
--
  == 3.3 Calibrate Sensor ==
--Detail See [[Calibration Guide>>path:#H2.7Calibration]] for the user of 0x13 and 0x14 downlink commands
++Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands
@@ -1136,14 +1136,14 @@
  Version
  )))|Sensor Type|Reserve|(((
--[[Message Type>>path:#H2.3.6MessageType]]
++[[Message Type>>||anchor="H2.3.6MessageType"]]
  Always 0x02
  )))
--**Software Type**: Always 0x03 for LSPH01
++(% style="color:#037691" %)**Software Type**(%%): Always 0x03 for LSPH01
--**Frequency Band**:
++(% style="color:#037691" %)**Frequency Band**:
  *0x01: EU868
@@ -1166,13 +1166,13 @@
  *0xa0: AS923-3
--**Sub-Band**: value 0x00 ~~ 0x08
++(% style="color:#037691" %)**Sub-Band**(%%): value 0x00 ~~ 0x08
--**Firmware Version**: 0x0100, Means: v1.0.0 version
++(% style="color:#037691" %)**Firmware Version**(%%): 0x0100, Means: v1.0.0 version
--**Sensor Type**:
++(% style="color:#037691" %)**Sensor Type**:
 x01: LSE01
@@ -1199,7 +1199,7 @@
  )))
  (((
--The discharge curve is not linear so can’t simply use percentage to show the battery level. Below is the battery performance.
++The discharge curve is not linear so can't simply use percentage to show the battery level. Below is the battery performance.
  )))
  [[image:1654593587246-335.png]]
@@ -1234,12 +1234,12 @@
  )))
--**Step 1**: Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
++(% style="color:#037691" %)**Step 1**(%%): Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
  [[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
--**Step 2**: Open it and choose
++(% style="color:#037691" %)**Step 2**(%%): Open it and choose
  * Product Model
  * Uplink Interval
@@ -1253,13 +1253,13 @@
  The battery related documents as below:
  * (((
--[[Battery Dimension>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/&file=LSN50-Battery-Dimension.pdf]],
++[[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]],
  )))
  * (((
  [[Lithium-Thionyl Chloride Battery  datasheet>>url:https://www.dragino.com/downloads/downloads/datasheet/Battery/ER26500/ER26500_Datasheet-EN.pdf]],
  )))
  * (((
--[[Lithium-ion Battery-Capacitor datasheet>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC_1520_datasheet.jpg]], [[Tech Spec>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC1520%20Technical%20Specification20171123.pdf]]
++[[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]], [[Tech Spec>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]]
  )))
  [[image:image-20220607172042-11.png]]
@@ -1277,11 +1277,11 @@
  === 4.3.2 Replace the battery ===
  (((
--You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v.  On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
++You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v.  On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
  )))
  (((
--The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can’t find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
++The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
  )))
@@ -1310,24 +1310,22 @@
   [[image:1654593712276-618.png]]
--Valid AT Command please check [[Configure Device>>path:#H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink]].
++Valid AT Command please check [[Configure Device>>||anchor="H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink"]].
--
  = 6. FAQ =
  == 6.1 How to change the LoRa Frequency Bands/Region ==
--You can follow the instructions for [[how to upgrade image>>path:#H2.10200BFirmwareChangeLog]].
++You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]].
  When downloading the images, choose the required image file for download.
--
  = 7. Trouble Shooting =
--== 7.1 AT Commands input doesn’t work ==
++== 7.1 AT Commands input doesn't work ==
--In the case if user can see the console output but can’t type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn’t send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
++In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
@@ -1347,6 +1347,7 @@
  * (% style="color:red" %)**IN865**(%%):  LoRaWAN IN865 band
  * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
++
  = 9. Packing Info =
@@ -1361,6 +1361,7 @@
  * Package Size / pcs : cm
  * Weight / pcs : g
++
  = 10. Support =
  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.

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