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Last modified by Xiaoling on 2025/04/25 14:08
From version 74.12
edited by Xiaoling
on 2022/06/07 17:52
Change comment: There is no comment for this version
To version 90.5
edited by Xiaoling
on 2022/06/25 16:55
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -4,7 +4,7 @@
4 4  
5 5  
6 6  
7 -**Contents:**
7 +**Table of Contents:**
8 8  
9 9  * [[1. Introduction>>path:#H1.Introduction]]
10 10  ** [[1.1 ​What is LoRaWAN Soil pH Sensor>>path:#H1.1200BWhatisLoRaWANSoilpHSensor]]
... ... @@ -61,17 +61,13 @@
61 61  * [[9. ​Packing Info>>path:#H9.200BPackingInfo]]
62 62  * [[10. ​Support>>path:#H10.A0200BSupport]]
63 63  
64 -
65 -
66 -
67 -
68 -
69 -
70 70  = 1. Introduction =
71 71  
72 72  == 1.1 ​What is LoRaWAN Soil pH Sensor ==
73 73  
74 74  (((
69 +
70 +
75 75  The Dragino LSPH01 is a (% style="color:#4f81bd" %)**LoRaWAN Soil pH Sensor**(%%) for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof.
76 76  )))
77 77  
... ... @@ -96,6 +96,7 @@
96 96  
97 97  
98 98  
95 +
99 99  == ​1.2 Features ==
100 100  
101 101  * LoRaWAN 1.0.3 Class A
... ... @@ -112,7 +112,6 @@
112 112  * IP68 rate for the Sensor Probe
113 113  * 8500mAh Battery for long term use
114 114  
115 -
116 116  == 1.3 Probe Specification ==
117 117  
118 118  
... ... @@ -133,12 +133,10 @@
133 133  * IP68 Protection
134 134  * Length: 3.5 meters
135 135  
136 -
137 137  == 1.4 ​Applications ==
138 138  
139 139  * Smart Agriculture
140 140  
141 -
142 142  == 1.5 Pin mapping and power on ==
143 143  
144 144  [[image:1654592472094-134.png]]
... ... @@ -154,7 +154,7 @@
154 154  )))
155 155  
156 156  (((
157 -In case you can’t set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>path:#H5.UseATCommand]]to set the keys in the LSPH01.
151 +In case you can’t set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H5.UseATCommand"]]to set the keys in the LSPH01.
158 158  )))
159 159  
160 160  
... ... @@ -166,10 +166,14 @@
166 166  
167 167  (((
168 168  [[image:1654592492399-921.png]]
163 +
164 +
169 169  )))
170 170  
171 171  (((
172 172  The LG308 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
169 +
170 +
173 173  )))
174 174  
175 175  (((
... ... @@ -193,11 +193,13 @@
193 193  [[image:1654592600093-601.png]]
194 194  
195 195  
194 +
196 196  **Add APP EUI and DEV EUI**
197 197  
198 198  [[image:1654592619856-881.png]]
199 199  
200 200  
200 +
201 201  **Add APP EUI in the application**
202 202  
203 203  [[image:1654592632656-512.png]]
... ... @@ -240,19 +240,17 @@
240 240  )))
241 241  
242 242  (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
243 -|(((
244 -**Size**
243 +|=(% style="width: 62.5px;" %)(((
244 +**Size (bytes)**
245 +)))|=(% style="width: 62.5px;" %)**2**|=(% style="width: 62.5px;" %)**2**|=**2**|=**2**|=**1**|=**1**|=**1**
246 +|(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)(((
247 +[[Temperature>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
245 245  
246 -**(bytes)**
247 -)))|**2**|**2**|**2**|**2**|**1**|**1**|**1**
248 -|**Value**|[[BAT>>path:#H2.3.1BatteryInfo]]|(((
249 -[[Temperature>>path:#H2.3.2DS18B20Temperaturesensor]]
250 -
251 -[[(Optional)>>path:#H2.3.2DS18B20Temperaturesensor]]
252 -)))|[[Soil pH>>path:#H2.3.3SoilpH]]|[[Soil Temperature>>path:#H2.3.4SoilTemperature]]|(((
253 -[[Digital Interrupt (Optional)>>path:#H2.3.5InterruptPin]]
249 +[[(Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
250 +)))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|(((
251 +[[Digital Interrupt (Optional)>>||anchor="H2.3.5InterruptPin"]]
254 254  )))|Reserve|(((
255 -[[Message Type>>path:#H2.3.6MessageType]]
253 +[[Message Type>>||anchor="H2.3.6MessageType"]]
256 256  )))
257 257  
258 258  [[image:1654592721645-318.png]]
... ... @@ -308,7 +308,7 @@
308 308  
309 309  === 2.3.5 Interrupt Pin ===
310 310  
311 -This data field shows if this packet is generated by interrupt or not. [[Click here>>path:#H3.2SetInterruptMode]] for the hardware and software set up.
309 +This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up.
312 312  
313 313  
314 314  **Example:**
... ... @@ -330,14 +330,12 @@
330 330  )))
331 331  
332 332  
333 -(% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
334 -|=**Message Type Code**|=**Description**|=**Payload**
335 -|0x01|Normal Uplink|[[Normal Uplink Payload>>path:#H2.3200BUplinkPayload]]
336 -|0x02|Reply configures info|[[Configure Info Payload>>path:#H3.4GetFirmwareVersionInfo]]
337 -|0x03|Reply Calibration Info|[[Calibration Payload>>path:#H2.7Calibration]]
331 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:499px" %)
332 +|=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload**
333 +|(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]]
334 +|(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]]
335 +|(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]]
338 338  
339 -
340 -
341 341  === 2.3.7 Decode payload in The Things Network ===
342 342  
343 343  While using TTN network, you can add the payload format to decode the payload.
... ... @@ -357,7 +357,7 @@
357 357  
358 358  == 2.4 Uplink Interval ==
359 359  
360 -The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H4.1ChangeUplinkInterval]]
356 +The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]
361 361  
362 362  
363 363  
... ... @@ -521,11 +521,9 @@
521 521  (% style="color:#037691" %)**Calibration Payload**
522 522  
523 523  (% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
524 -|(((
525 -**Size**
526 -
527 -**(bytes)**
528 -)))|**1**|**1**|**1**|**7**|**1**
520 +|=(% style="width: 62.5px;" %)(((
521 +**Size (bytes)**
522 +)))|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**7**|=(% style="width: 89px;" %)**1**
529 529  |**Value**|(((
530 530  PH4
531 531  
... ... @@ -535,7 +535,7 @@
535 535  
536 536  Calibrate value
537 537  )))|Reserve|(((
538 -[[Message Type>>path:#H2.3.6MessageType]]
532 +[[Message Type>>||anchor="H2.3.6MessageType"]]
539 539  
540 540  Always 0x03
541 541  )))
... ... @@ -549,7 +549,6 @@
549 549  * Reply to non-confirmed packet: 14 00
550 550  
551 551  
552 -
553 553  == 2.8 Frequency Plans ==
554 554  
555 555  (((
... ... @@ -635,8 +635,6 @@
635 635  * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
636 636  
637 637  
638 -
639 -
640 640  === 2.8.3 CN470-510 (CN470) ===
641 641  
642 642  (((
... ... @@ -746,7 +746,6 @@
746 746  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
747 747  * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
748 748  
749 -
750 750  === 2.8.5 AS920-923 & AS923-925 (AS923) ===
751 751  
752 752  (((
... ... @@ -929,20 +929,37 @@
929 929  
930 930  === 2.8.7 IN865-867 (IN865) ===
931 931  
922 +(((
932 932  (% style="color:blue" %)**Uplink:**
924 +)))
933 933  
926 +(((
934 934  865.0625 - SF7BW125 to SF12BW125
928 +)))
935 935  
930 +(((
936 936  865.4025 - SF7BW125 to SF12BW125
932 +)))
937 937  
934 +(((
938 938  865.9850 - SF7BW125 to SF12BW125
936 +)))
939 939  
938 +(((
939 +
940 +)))
940 940  
942 +(((
941 941  (% style="color:blue" %)**Downlink:**
944 +)))
942 942  
946 +(((
943 943  Uplink channels 1-3 (RX1)
948 +)))
944 944  
950 +(((
945 945  866.550 - SF10BW125 (RX2)
952 +)))
946 946  
947 947  
948 948  
... ... @@ -954,6 +954,10 @@
954 954  * Blink once when device transmit a packet.
955 955  
956 956  
964 +
965 +
966 +
967 +
957 957  == 2.10 ​Firmware Change Log ==
958 958  
959 959  
... ... @@ -968,26 +968,51 @@
968 968  
969 969  = 3. Configure LSPH01 via AT Command or LoRaWAN Downlink =
970 970  
982 +(((
971 971  Use can configure LSPH01 via AT Command or LoRaWAN Downlink.
984 +)))
972 972  
973 -* AT Command Connection: See [[FAQ>>path:#H6.FAQ]].
974 -* LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]]
986 +* (((
987 +AT Command Connection: See [[FAQ>>||anchor="H6.FAQ"]].
988 +)))
989 +* (((
990 +LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]]
991 +)))
975 975  
993 +(((
976 976  There are two kinds of commands to configure LSPH01, they are:
995 +)))
977 977  
978 -* (% style="color:#4f81bd" %)** General Commands**.
997 +* (((
998 +(% style="color:#4f81bd" %)** General Commands**.
999 +)))
979 979  
1001 +(((
980 980  These commands are to configure:
1003 +)))
981 981  
982 -* General system settings like: uplink interval.
983 -* LoRaWAN protocol & radio related command.
1005 +* (((
1006 +General system settings like: uplink interval.
1007 +)))
1008 +* (((
1009 +LoRaWAN protocol & radio related command.
1010 +)))
984 984  
1012 +(((
985 985  They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:[[End Device AT Commands and Downlink Command>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
1014 +)))
986 986  
1016 +(((
1017 +
1018 +)))
987 987  
988 -* (% style="color:#4f81bd" %)** Commands special design for LSPH01**
1020 +* (((
1021 +(% style="color:#4f81bd" %)** Commands special design for LSPH01**
1022 +)))
989 989  
1024 +(((
990 990  These commands only valid for LSPH01, as below:
1026 +)))
991 991  
992 992  
993 993  
... ... @@ -1000,17 +1000,27 @@
1000 1000  [[image:image-20220607171554-8.png]]
1001 1001  
1002 1002  
1003 -
1039 +(((
1004 1004  (% style="color:#037691" %)**Downlink Command: 0x01**
1041 +)))
1005 1005  
1043 +(((
1006 1006  Format: Command Code (0x01) followed by 3 bytes time value.
1045 +)))
1007 1007  
1047 +(((
1008 1008  If the downlink payload=0100003C, it means set the END Node’s Transmit Interval to 0x00003C=60(S), while type code is 01.
1049 +)))
1009 1009  
1010 -* Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds
1011 -* Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
1051 +* (((
1052 +Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds
1053 +)))
1054 +* (((
1055 +Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
1012 1012  
1013 1013  
1058 +
1059 +)))
1014 1014  
1015 1015  == 3.2 Set Interrupt Mode ==
1016 1016  
... ... @@ -1018,21 +1018,37 @@
1018 1018  
1019 1019  (% style="color:#037691" %)**AT Command: AT+INTMOD**
1020 1020  
1021 -[[image:image-20220607171716-9.png]]
1067 +[[image:image-20220610105907-1.png]]
1022 1022  
1023 1023  
1070 +(((
1024 1024  (% style="color:#037691" %)**Downlink Command: 0x06**
1072 +)))
1025 1025  
1074 +(((
1026 1026  Format: Command Code (0x06) followed by 3 bytes.
1076 +)))
1027 1027  
1078 +(((
1028 1028  This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06.
1080 +)))
1029 1029  
1030 -* Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
1031 -* Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
1082 +* (((
1083 +Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
1084 +)))
1085 +* (((
1086 +Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
1087 +)))
1032 1032  
1089 +(((
1090 +
1091 +)))
1092 +
1093 +
1094 +
1033 1033  == 3.3 Calibrate Sensor ==
1034 1034  
1035 -Detail See [[Calibration Guide>>path:#H2.7Calibration]] for the user of 0x13 and 0x14 downlink commands
1097 +Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands
1036 1036  
1037 1037  
1038 1038  
... ... @@ -1064,14 +1064,14 @@
1064 1064  
1065 1065  Version
1066 1066  )))|Sensor Type|Reserve|(((
1067 -[[Message Type>>path:#H2.3.6MessageType]]
1129 +[[Message Type>>||anchor="H2.3.6MessageType"]]
1068 1068  Always 0x02
1069 1069  )))
1070 1070  
1071 -**Software Type**: Always 0x03 for LSPH01
1133 +(% style="color:#037691" %)**Software Type**(%%): Always 0x03 for LSPH01
1072 1072  
1073 1073  
1074 -**Frequency Band**:
1136 +(% style="color:#037691" %)**Frequency Band**:
1075 1075  
1076 1076  *0x01: EU868
1077 1077  
... ... @@ -1094,13 +1094,13 @@
1094 1094  *0xa0: AS923-3
1095 1095  
1096 1096  
1097 -**Sub-Band**: value 0x00 ~~ 0x08
1159 +(% style="color:#037691" %)**Sub-Band**(%%): value 0x00 ~~ 0x08
1098 1098  
1099 1099  
1100 -**Firmware Version**: 0x0100, Means: v1.0.0 version
1162 +(% style="color:#037691" %)**Firmware Version**(%%): 0x0100, Means: v1.0.0 version
1101 1101  
1102 1102  
1103 -**Sensor Type**:
1165 +(% style="color:#037691" %)**Sensor Type**:
1104 1104  
1105 1105  0x01: LSE01
1106 1106  
... ... @@ -1127,7 +1127,7 @@
1127 1127  )))
1128 1128  
1129 1129  (((
1130 -The discharge curve is not linear so can’t simply use percentage to show the battery level. Below is the battery performance.
1192 +The discharge curve is not linear so can't simply use percentage to show the battery level. Below is the battery performance.
1131 1131  )))
1132 1132  
1133 1133  [[image:1654593587246-335.png]]
... ... @@ -1162,12 +1162,12 @@
1162 1162  )))
1163 1163  
1164 1164  
1165 -**Step 1**: Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
1227 +(% style="color:red" %)**Step 1**(%%): Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
1166 1166  
1167 1167  [[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
1168 1168  
1169 1169  
1170 -**Step 2**: Open it and choose
1232 +(% style="color:#037691" %)**Step 2**(%%): Open it and choose
1171 1171  
1172 1172  * Product Model
1173 1173  * Uplink Interval
... ... @@ -1181,13 +1181,13 @@
1181 1181  The battery related documents as below:
1182 1182  
1183 1183  * (((
1184 -[[Battery Dimension>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/&file=LSN50-Battery-Dimension.pdf]],
1246 +[[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]],
1185 1185  )))
1186 1186  * (((
1187 1187  [[Lithium-Thionyl Chloride Battery  datasheet>>url:https://www.dragino.com/downloads/downloads/datasheet/Battery/ER26500/ER26500_Datasheet-EN.pdf]],
1188 1188  )))
1189 1189  * (((
1190 -[[Lithium-ion Battery-Capacitor datasheet>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC_1520_datasheet.jpg]], [[Tech Spec>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC1520%20Technical%20Specification20171123.pdf]]
1252 +[[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]], [[Tech Spec>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/]]
1191 1191  )))
1192 1192  
1193 1193  [[image:image-20220607172042-11.png]]
... ... @@ -1204,9 +1204,13 @@
1204 1204  
1205 1205  === ​4.3.2 Replace the battery ===
1206 1206  
1207 -You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
1269 +(((
1270 +You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
1271 +)))
1208 1208  
1273 +(((
1209 1209  The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can’t find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
1275 +)))
1210 1210  
1211 1211  
1212 1212  
... ... @@ -1227,29 +1227,29 @@
1227 1227  (% style="background-color:yellow" %)** USB TTL RXD  <~-~-~-~-> UART_TXD**
1228 1228  
1229 1229  
1296 +(((
1230 1230  In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LSPH01. LSPH01 will output system info once power on as below:
1298 +)))
1231 1231  
1232 1232  
1233 1233   [[image:1654593712276-618.png]]
1234 1234  
1235 -Valid AT Command please check [[Configure Device>>path:#H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink]].
1303 +Valid AT Command please check [[Configure Device>>||anchor="H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink"]].
1236 1236  
1237 1237  
1238 -
1239 1239  = 6. FAQ =
1240 1240  
1241 1241  == 6.1 How to change the LoRa Frequency Bands/Region ==
1242 1242  
1243 -You can follow the instructions for [[how to upgrade image>>path:#H2.10200BFirmwareChangeLog]].
1310 +You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]].
1244 1244  When downloading the images, choose the required image file for download. ​
1245 1245  
1246 1246  
1247 -
1248 1248  = 7. Trouble Shooting =
1249 1249  
1250 -== 7.1 AT Commands input doesn’t work ==
1316 +== 7.1 AT Commands input doesn't work ==
1251 1251  
1252 -In the case if user can see the console output but can’t type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn’t send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1318 +In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1253 1253  
1254 1254  
1255 1255  
... ... @@ -1269,6 +1269,9 @@
1269 1269  * (% style="color:red" %)**IN865**(%%):  LoRaWAN IN865 band
1270 1270  * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
1271 1271  
1338 +
1339 +
1340 +
1272 1272  = 9. ​Packing Info =
1273 1273  
1274 1274  
... ... @@ -1283,6 +1283,9 @@
1283 1283  * Package Size / pcs : cm
1284 1284  * Weight / pcs : g
1285 1285  
1355 +
1356 +
1357 +
1286 1286  = 10. ​Support =
1287 1287  
1288 1288  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
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