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From version < 77.1 >
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Title
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1 -LSPH01-LoRaWAN Soil pH Sensor User Manual
1 +LLDS12-LoRaWAN LiDAR ToF Distance Sensor User Manual
Content
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1 1  (% style="text-align:center" %)
2 -[[image:1654592399090-860.png||height="521" width="483"]]
2 +[[image:image-20220610095606-1.png]]
3 3  
4 4  
5 -
6 -
7 7  **Contents:**
8 8  
9 -* [[1. Introduction>>path:#H1.Introduction]]
10 -** [[1.1 ​What is LoRaWAN Soil pH Sensor>>path:#H1.1200BWhatisLoRaWANSoilpHSensor]]
11 -** [[​1.2 Features>>path:#H200B1.2Features]]
12 -** [[1.3 Probe Specification>>path:#H1.3ProbeSpecification]]
13 -** [[1.4 ​Applications>>path:#H1.4200BApplications]]
14 -** [[1.5 Pin mapping and power on>>path:#H1.5Pinmappingandpoweron]]
15 -* [[2. Configure LSPH01 to connect to LoRaWAN network>>path:#H2.ConfigureLSPH01toconnecttoLoRaWANnetwork]]
16 -** [[2.1 How it works>>path:#H2.1Howitworks]]
17 -** [[2.2 ​Quick guide to connect to LoRaWAN server (OTAA)>>path:#H2.2200BQuickguidetoconnecttoLoRaWANserver28OTAA29]]
18 -** [[2.3 ​Uplink Payload>>path:#H2.3200BUplinkPayload]]
19 -*** [[2.3.1 Battery Info>>path:#H2.3.1BatteryInfo]]
20 -*** [[2.3.2 DS18B20 Temperature sensor>>path:#H2.3.2DS18B20Temperaturesensor]]
21 -*** [[2.3.3 Soil pH>>path:#H2.3.3SoilpH]]
22 -*** [[2.3.4 Soil Temperature>>path:#H2.3.4SoilTemperature]]
23 -*** [[2.3.5 Interrupt Pin>>path:#H2.3.5InterruptPin]]
24 -*** [[2.3.6 Message Type>>path:#H2.3.6MessageType]]
25 -*** [[2.3.7 Decode payload in The Things Network>>path:#H2.3.7DecodepayloadinTheThingsNetwork]]
26 -** [[2.4 Uplink Interval>>path:#H2.4UplinkInterval]]
27 -** [[2.5 ​Show Data in DataCake IoT Server>>path:#H2.5200BShowDatainDataCakeIoTServer]]
28 -** [[2.6 Installation and Maintain>>path:#H2.6InstallationandMaintain]]
29 -*** [[2.6.1 Before measurement>>path:#H2.6.1Beforemeasurement]]
30 -*** [[2.6.2 Measurement>>path:#H2.6.2Measurement]]
31 -*** [[2.6.3 Maintain Probe>>path:#H2.6.3MaintainProbe]]
32 -** [[2.7 Calibration>>path:#H2.7Calibration]]
33 -** [[2.8 Frequency Plans>>path:#H2.8FrequencyPlans]]
34 -*** [[2.8.1 EU863-870 (EU868)>>path:#H2.8.1EU863-87028EU86829]]
35 -*** [[2.8.2 US902-928(US915)>>path:#H2.8.2US902-92828US91529]]
36 -*** [[2.8.3 CN470-510 (CN470)>>path:#H2.8.3CN470-51028CN47029]]
37 -*** [[2.8.4 AU915-928(AU915)>>path:#H2.8.4AU915-92828AU91529]]
38 -*** [[2.8.5 AS920-923 & AS923-925 (AS923)>>path:#H2.8.5AS920-92326AS923-92528AS92329]]
39 -*** [[2.8.6 KR920-923 (KR920)>>path:#H2.8.6KR920-92328KR92029]]
40 -*** [[2.8.7 IN865-867 (IN865)>>path:#H2.8.7IN865-86728IN86529]]
41 -** [[2.9 LED Indicator>>path:#H2.9LEDIndicator]]
42 -** [[2.10 ​Firmware Change Log>>path:#H2.10200BFirmwareChangeLog]]
43 -* [[3. Configure LSPH01 via AT Command or LoRaWAN Downlink>>path:#H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink]]
44 -** [[3.1 Set Transmit Interval Time>>path:#H3.1SetTransmitIntervalTime]]
45 -** [[3.2 Set Interrupt Mode>>path:#H3.2SetInterruptMode]]
46 -** [[3.3 Calibrate Sensor>>path:#H3.3CalibrateSensor]]
47 -** [[3.4 Get Firmware Version Info>>path:#H3.4GetFirmwareVersionInfo]]
48 -* [[4. Battery & How to replace>>path:#H4.Battery26Howtoreplace]]
49 -** [[4.1 Battery Type>>path:#H4.1BatteryType]]
50 -** [[4.2 Replace Battery>>path:#H4.2ReplaceBattery]]
51 -** [[4.3 Power Consumption Analyze>>path:#H4.3PowerConsumptionAnalyze]]
52 -*** [[4.3.1 ​Battery Note>>path:#H4.3.1200BBatteryNote]]
53 -*** [[​4.3.2 Replace the battery>>path:#H200B4.3.2Replacethebattery]]
54 -* [[5. Use AT Command>>path:#H5.UseATCommand]]
55 -** [[5.1 Access AT Commands>>path:#H5.1AccessATCommands]]
56 -* [[6. FAQ>>path:#H6.FAQ]]
57 -** [[6.1 How to change the LoRa Frequency Bands/Region>>path:#H6.1HowtochangetheLoRaFrequencyBands2FRegion]]
58 -* [[7. Trouble Shooting>>path:#H7.TroubleShooting]]
59 -** [[7.1 AT Commands input doesn’t work>>path:#H7.1ATCommandsinputdoesn2019twork]]
60 -* [[8. Order Info>>path:#H8.OrderInfo]]
61 -* [[9. ​Packing Info>>path:#H9.200BPackingInfo]]
62 -* [[10. ​Support>>path:#H10.A0200BSupport]]
63 63  
64 64  
65 65  
66 66  
67 67  
68 -= 1. Introduction =
69 69  
70 -== 1.1 ​What is LoRaWAN Soil pH Sensor ==
13 += 1.  Introduction =
71 71  
72 -(((
73 -The Dragino LSPH01 is a (% style="color:#4f81bd" %)**LoRaWAN Soil pH Sensor**(%%) for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof.
74 -)))
15 +== 1.1 ​ What is LoRaWAN LiDAR ToF Distance Sensor ==
75 75  
76 76  (((
77 -LSPH01 probe is made by Solid AgCl reference electrode and Pure metal pH sensitive electrode. It can detect soil's** (% style="color:#4f81bd" %)pH (%%)**with high accuracy and stable value. The LSPH01 probe can be buried into soil for long time use.
78 -)))
18 +
79 79  
80 -(((
81 -The LoRa wireless technology used in LSPH01 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
82 -)))
20 +The Dragino LLDS12 is a (% style="color:blue" %)**LoRaWAN LiDAR ToF (Time of Flight) Distance Sensor**(%%) for Internet of Things solution. It is capable to measure the distance to an object as close as 10 centimeters (+/- 5cm up to 6m) and as far as 12 meters (+/-1% starting at 6m)!. The LiDAR probe uses laser induction technology for distance measurement.
83 83  
84 -(((
85 -LSPH01 is powered by (% style="color:#4f81bd" %)**8500mAh Li-SOCI2 battery**(%%), it is designed for long term use up to 5 years.
86 -)))
22 +The LLDS12 can be applied to scenarios such as horizontal distance measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, etc.
87 87  
88 -(((
89 -Each LSPH01 is pre-load with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect after power on.
24 +It detects the distance between the measured object and the sensor, and uploads the value via wireless to LoRaWAN IoT Server.
25 +
26 +The LoRa wireless technology used in LLDS12 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
27 +
28 +LLDS12 is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery**(%%), it is designed for long term use up to 5 years.
29 +
30 +Each LLDS12 is pre-load with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect after power on.
90 90  )))
91 91  
92 92  
93 -[[image:1654592435432-887.png]]
34 +[[image:1654826306458-414.png]]
94 94  
95 95  
96 96  
97 -== ​1.2 Features ==
38 +== ​1.2  Features ==
98 98  
99 99  * LoRaWAN 1.0.3 Class A
100 100  * Ultra-low power consumption
101 -* Monitor soil pH with temperature compensation.
102 -* Monitor soil temperature
42 +* Laser technology for distance detection
43 +* Operating Range - 0.1m~~12m①
44 +* Accuracy - ±5cm@(0.1-6m), ±1%@(6m-12m)
103 103  * Monitor Battery Level
104 -* Support pH calibration by end user
105 105  * Bands: CN470/EU433/KR920/US915/EU868/AS923/AU915/IN865
106 106  * AT Commands to change parameters
107 107  * Uplink on periodically
108 108  * Downlink to change configure
109 -* IP66 Waterproof Enclosure
110 -* IP68 rate for the Sensor Probe
111 111  * 8500mAh Battery for long term use
112 112  
113 -== 1.3 Probe Specification ==
52 +== 1.3  Probe Specification ==
114 114  
54 +* Storage temperature ：-20℃~~75℃
55 +* Operating temperature - -20℃~~60℃
56 +* Operating Range - 0.1m~~12m①
57 +* Accuracy - ±5cm@(0.1-6m), ±1%@(6m-12m)
58 +* Distance resolution - 5mm
59 +* Ambient light immunity - 70klux
60 +* Enclosure rating - IP65
61 +* Light source - LED
62 +* Central wavelength - 850nm
63 +* FOV - 3.6°
64 +* Material of enclosure - ABS+PC
65 +* Wire length - 25cm
115 115  
116 -(% style="color:#4f81bd" %)**Soil pH:**
67 +== 1.4  Probe Dimension ==
117 117  
118 -* Range: 3 ~~ 10 pH
119 -* Resolution: 0.01 pH
120 -* Accuracy: ±2% under (0~~50 ℃, Accuracy will poor under 0 due to frozen)
121 -* Temperature Compensation Range: 0 ~~ 50℃
122 -* IP68 Protection
123 -* Length: 3.5 meters
124 124  
125 -(% style="color:#4f81bd" %)**Soil Temperature:**
70 +[[image:1654827224480-952.png]]
126 126  
127 -* Range -40℃～85℃
128 -* Resolution: 0.1℃
129 -* Accuracy: <±0.5℃(-10℃～40℃)，<±0.8℃ (others)
130 -* IP68 Protection
131 -* Length: 3.5 meters
132 132  
133 -== 1.4 ​Applications ==
134 134  
135 -* Smart Agriculture
74 +== 1.5 ​ Applications ==
136 136  
137 -== 1.5 Pin mapping and power on ==
76 +* Horizontal distance measurement
77 +* Parking management system
78 +* Object proximity and presence detection
79 +* Intelligent trash can management system
80 +* Robot obstacle avoidance
81 +* Automatic control
82 +* Sewer
138 138  
139 -[[image:1654592472094-134.png]]
84 +== 1.6 Pin mapping and power on ==
140 140  
141 141  
87 +[[image:1654827332142-133.png]]
142 142  
143 -= 2. Configure LSPH01 to connect to LoRaWAN network =
144 144  
90 +
91 += 2. Configure LLDS12 to connect to LoRaWAN network =
92 +
145 145  == 2.1 How it works ==
146 146  
147 147  (((
148 -The LSPH01 is configured as LoRaWAN OTAA Class A mode by default. It has OTAA keys to join LoRaWAN network. To connect a local LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and power on the LSPH01. It will automatically join the network via OTAA and start to send the sensor value. The default uplink interval is 20 minutes.
96 +The LLDS12 is configured as LoRaWAN OTAA Class A mode by default. It has OTAA keys to join LoRaWAN network. To connect a local LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and power on the LLDS12. It will automatically join the network via OTAA and start to send the sensor value. The default uplink interval is 20 minutes.
149 149  )))
150 150  
151 151  (((
152 -In case you can’t set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>path:#H5.UseATCommand]]to set the keys in the LSPH01.
100 +In case you can’t set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H6.UseATCommand"]]to set the keys in the LLDS12.
153 153  )))
154 154  
155 155  
... ... @@ -160,7 +160,7 @@
160 160  )))
161 161  
162 162  (((
163 -[[image:1654592492399-921.png]]
111 +[[image:1654827857527-556.png]]
164 164  )))
165 165  
166 166  (((
... ... @@ -235,19 +235,17 @@
235 235  )))
236 236  
237 237  (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
238 -|(((
239 -**Size**
186 +|=(% style="width: 62.5px;" %)(((
187 +**Size (bytes)**
188 +)))|=(% style="width: 62.5px;" %)**2**|=(% style="width: 62.5px;" %)**2**|=**2**|=**2**|=**1**|=**1**|=**1**
189 +|(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)(((
190 +[[Temperature>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
240 240  
241 -**(bytes)**
242 -)))|**2**|**2**|**2**|**2**|**1**|**1**|**1**
243 -|**Value**|[[BAT>>path:#H2.3.1BatteryInfo]]|(((
244 -[[Temperature>>path:#H2.3.2DS18B20Temperaturesensor]]
245 -
246 -[[(Optional)>>path:#H2.3.2DS18B20Temperaturesensor]]
247 -)))|[[Soil pH>>path:#H2.3.3SoilpH]]|[[Soil Temperature>>path:#H2.3.4SoilTemperature]]|(((
248 -[[Digital Interrupt (Optional)>>path:#H2.3.5InterruptPin]]
192 +[[(Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]]
193 +)))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|(((
194 +[[Digital Interrupt (Optional)>>||anchor="H2.3.5InterruptPin"]]
249 249  )))|Reserve|(((
250 -[[Message Type>>path:#H2.3.6MessageType]]
196 +[[Message Type>>||anchor="H2.3.6MessageType"]]
251 251  )))
252 252  
253 253  [[image:1654592721645-318.png]]
... ... @@ -303,7 +303,7 @@
303 303  
304 304  === 2.3.5 Interrupt Pin ===
305 305  
306 -This data field shows if this packet is generated by interrupt or not. [[Click here>>path:#H3.2SetInterruptMode]] for the hardware and software set up.
252 +This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up.
307 307  
308 308  
309 309  **Example:**
... ... @@ -325,11 +325,11 @@
325 325  )))
326 326  
327 327  
328 -(% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
329 -|=**Message Type Code**|=**Description**|=**Payload**
330 -|0x01|Normal Uplink|[[Normal Uplink Payload>>path:#H2.3200BUplinkPayload]]
331 -|0x02|Reply configures info|[[Configure Info Payload>>path:#H3.4GetFirmwareVersionInfo]]
332 -|0x03|Reply Calibration Info|[[Calibration Payload>>path:#H2.7Calibration]]
274 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:499px" %)
275 +|=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload**
276 +|(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]]
277 +|(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]]
278 +|(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]]
333 333  
334 334  === 2.3.7 Decode payload in The Things Network ===
335 335  
... ... @@ -350,7 +350,7 @@
350 350  
351 351  == 2.4 Uplink Interval ==
352 352  
353 -The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H4.1ChangeUplinkInterval]]
299 +The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]
354 354  
355 355  
356 356  
... ... @@ -514,11 +514,9 @@
514 514  (% style="color:#037691" %)**Calibration Payload**
515 515  
516 516  (% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
517 -|(((
518 -**Size**
519 -
520 -**(bytes)**
521 -)))|**1**|**1**|**1**|**7**|**1**
463 +|=(% style="width: 62.5px;" %)(((
464 +**Size (bytes)**
465 +)))|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**7**|=(% style="width: 89px;" %)**1**
522 522  |**Value**|(((
523 523  PH4
524 524  
... ... @@ -528,7 +528,7 @@
528 528  
529 529  Calibrate value
530 530  )))|Reserve|(((
531 -[[Message Type>>path:#H2.3.6MessageType]]
475 +[[Message Type>>||anchor="H2.3.6MessageType"]]
532 532  
533 533  Always 0x03
534 534  )))
... ... @@ -625,7 +625,6 @@
625 625  * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band
626 626  * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
627 627  
628 -
629 629  === 2.8.3 CN470-510 (CN470) ===
630 630  
631 631  (((
... ... @@ -958,8 +958,6 @@
958 958  * The sensor is detected when the device is turned on, and it will flash 4 times quickly when it is detected.
959 959  * Blink once when device transmit a packet.
960 960  
961 -
962 -
963 963  == 2.10 ​Firmware Change Log ==
964 964  
965 965  
... ... @@ -979,7 +979,7 @@
979 979  )))
980 980  
981 981  * (((
982 -AT Command Connection: See [[FAQ>>path:#H6.FAQ]].
923 +AT Command Connection: See [[FAQ>>||anchor="H6.FAQ"]].
983 983  )))
984 984  * (((
985 985  LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]]
... ... @@ -1051,7 +1051,6 @@
1051 1051  Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
1052 1052  
1053 1053  
1054 -
1055 1055  
1056 1056  )))
1057 1057  
... ... @@ -1091,7 +1091,7 @@
1091 1091  
1092 1092  == 3.3 Calibrate Sensor ==
1093 1093  
1094 -Detail See [[Calibration Guide>>path:#H2.7Calibration]] for the user of 0x13 and 0x14 downlink commands
1034 +Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands
1095 1095  
1096 1096  
1097 1097  
... ... @@ -1123,7 +1123,7 @@
1123 1123  
1124 1124  Version
1125 1125  )))|Sensor Type|Reserve|(((
1126 -[[Message Type>>path:#H2.3.6MessageType]]
1066 +[[Message Type>>||anchor="H2.3.6MessageType"]]
1127 1127  Always 0x02
1128 1128  )))
1129 1129  
... ... @@ -1297,32 +1297,41 @@
1297 1297  
1298 1298   [[image:1654593712276-618.png]]
1299 1299  
1300 -Valid AT Command please check [[Configure Device>>path:#H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink]].
1240 +Valid AT Command please check [[Configure Device>>||anchor="H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink"]].
1301 1301  
1302 1302  
1303 -
1304 1304  = 6. FAQ =
1305 1305  
1306 1306  == 6.1 How to change the LoRa Frequency Bands/Region ==
1307 1307  
1308 -You can follow the instructions for [[how to upgrade image>>path:#H2.10200BFirmwareChangeLog]].
1247 +You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]].
1309 1309  When downloading the images, choose the required image file for download. ​
1310 1310  
1311 1311  
1251 += 8. Trouble Shooting =
1312 1312  
1313 -= 7. Trouble Shooting =
1253 +== 8.1  AT Commands input doesn’t work ==
1314 1314  
1315 -== 7.1 AT Commands input doesn’t work ==
1316 -
1317 1317  In the case if user can see the console output but can’t type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn’t send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1318 1318  
1319 1319  
1258 +== 8.2  Significant error between the output distant value of LiDAR and actual distance ==
1320 1320  
1321 -= 8. Order Info =
1260 +Cause ①：Due to the physical principles of The LiDAR probe, the above phenomenon is likely to occur if the detection object is the material with high reflectivity (such as mirror, smooth floor tile, etc.) or transparent substance (such as glass and water, etc.)
1322 1322  
1323 -Part Number: (% style="color:blue" %)**LSPH01-XX**
1262 +Troubleshooting: Please avoid use of this product under such circumstance in practice.
1324 1324  
1325 1325  
1265 +Cause ②: The IR-pass filters are blocked.
1266 +
1267 +Troubleshooting: please use dry dust-free cloth to gently remove the foreign matter
1268 +
1269 +
1270 += 9.  Order Info =
1271 +
1272 +Part Number: (% style="color:blue" %)**LLDS12-XX**
1273 +
1274 +
1326 1326  (% style="color:blue" %)**XX**(%%): The default frequency band
1327 1327  
1328 1328  * (% style="color:red" %)**AS923**(%%):  LoRaWAN AS923 band
... ... @@ -1335,12 +1335,13 @@
1335 1335  * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
1336 1336  
1337 1337  
1338 -= 9. ​Packing Info =
1339 1339  
1288 += 10. ​ Packing Info =
1340 1340  
1290 +
1341 1341  **Package Includes**:
1342 1342  
1343 -* LSPH01 LoRaWAN Soil Ph Sensor x 1
1293 +* LLDS12 LoRaWAN LiDAR Distance Sensor x 1
1344 1344  
1345 1345  **Dimension and weight**:
1346 1346  
... ... @@ -1350,8 +1350,9 @@
1350 1350  * Weight / pcs : g
1351 1351  
1352 1352  
1353 -= 10. ​Support =
1354 1354  
1304 += 11.  ​Support =
1305 +
1355 1355  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1356 1356  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
1357 1357  
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