Changes for page LSN50v2-D20-D22-D23 LoRaWAN Temperature Sensor User Manual
Last modified by Xiaoling on 2025/04/24 17:18
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... ... @@ -61,12 +61,6 @@ 61 61 * [[9. Packing Info>>path:#H9.200BPackingInfo]] 62 62 * [[10. Support>>path:#H10.A0200BSupport]] 63 63 64 - 65 - 66 - 67 - 68 - 69 - 70 70 = 1. Introduction = 71 71 72 72 == 1.1 What is LoRaWAN Soil pH Sensor == ... ... @@ -96,6 +96,7 @@ 96 96 97 97 98 98 93 + 99 99 == 1.2 Features == 100 100 101 101 * LoRaWAN 1.0.3 Class A ... ... @@ -154,7 +154,7 @@ 154 154 ))) 155 155 156 156 ((( 157 -In case you can’t set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >> path:#H5.UseATCommand]]to set the keys in the LSPH01.152 +In case you can’t set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H5.UseATCommand"]]to set the keys in the LSPH01. 158 158 ))) 159 159 160 160 ... ... @@ -240,19 +240,17 @@ 240 240 ))) 241 241 242 242 (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %) 243 -|((( 244 -**Size** 238 +|=(% style="width: 62.5px;" %)((( 239 +**Size (bytes)** 240 +)))|=(% style="width: 62.5px;" %)**2**|=(% style="width: 62.5px;" %)**2**|=**2**|=**2**|=**1**|=**1**|=**1** 241 +|(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1BatteryInfo"]]|(% style="width:62.5px" %)((( 242 +[[Temperature>>||anchor="H2.3.2DS18B20Temperaturesensor"]] 245 245 246 -**(bytes)** 247 -)))|**2**|**2**|**2**|**2**|**1**|**1**|**1** 248 -|**Value**|[[BAT>>path:#H2.3.1BatteryInfo]]|((( 249 -[[Temperature>>path:#H2.3.2DS18B20Temperaturesensor]] 250 - 251 -[[(Optional)>>path:#H2.3.2DS18B20Temperaturesensor]] 252 -)))|[[Soil pH>>path:#H2.3.3SoilpH]]|[[Soil Temperature>>path:#H2.3.4SoilTemperature]]|((( 253 -[[Digital Interrupt (Optional)>>path:#H2.3.5InterruptPin]] 244 +[[(Optional)>>||anchor="H2.3.2DS18B20Temperaturesensor"]] 245 +)))|[[Soil pH>>||anchor="H2.3.3SoilpH"]]|[[Soil Temperature>>||anchor="H2.3.4SoilTemperature"]]|((( 246 +[[Digital Interrupt (Optional)>>||anchor="H2.3.5InterruptPin"]] 254 254 )))|Reserve|((( 255 -[[Message Type>> path:#H2.3.6MessageType]]248 +[[Message Type>>||anchor="H2.3.6MessageType"]] 256 256 ))) 257 257 258 258 [[image:1654592721645-318.png]] ... ... @@ -308,7 +308,7 @@ 308 308 309 309 === 2.3.5 Interrupt Pin === 310 310 311 -This data field shows if this packet is generated by interrupt or not. [[Click here>> path:#H3.2SetInterruptMode]] for the hardware and software set up.304 +This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up. 312 312 313 313 314 314 **Example:** ... ... @@ -330,14 +330,15 @@ 330 330 ))) 331 331 332 332 333 -(% border="1" cellspacing="10" style="background-color:#ffffcc; width: 510px" %)334 -|=**Message Type Code**|=**Description**|=**Payload** 335 -|0x01|Normal Uplink|[[Normal Uplink Payload>> path:#H2.3200BUplinkPayload]]336 -|0x02|Reply configures info|[[Configure Info Payload>> path:#H3.4GetFirmwareVersionInfo]]337 -|0x03|Reply Calibration Info|[[Calibration Payload>> path:#H2.7Calibration]]326 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:499px" %) 327 +|=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload** 328 +|(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3200BUplinkPayload"]] 329 +|(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H3.4GetFirmwareVersionInfo"]] 330 +|(% style="width:160px" %)0x03|(% style="width:163px" %)Reply Calibration Info|(% style="width:173px" %)[[Calibration Payload>>||anchor="H2.7Calibration"]] 338 338 339 339 340 340 334 + 341 341 === 2.3.7 Decode payload in The Things Network === 342 342 343 343 While using TTN network, you can add the payload format to decode the payload. ... ... @@ -357,7 +357,7 @@ 357 357 358 358 == 2.4 Uplink Interval == 359 359 360 -The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>> path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H4.1ChangeUplinkInterval]]354 +The LSPH01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]] 361 361 362 362 363 363 ... ... @@ -521,11 +521,9 @@ 521 521 (% style="color:#037691" %)**Calibration Payload** 522 522 523 523 (% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %) 524 -|((( 525 -**Size** 526 - 527 -**(bytes)** 528 -)))|**1**|**1**|**1**|**7**|**1** 518 +|=(% style="width: 62.5px;" %)((( 519 +**Size (bytes)** 520 +)))|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**1**|=(% style="width: 89px;" %)**7**|=(% style="width: 89px;" %)**1** 529 529 |**Value**|((( 530 530 PH4 531 531 ... ... @@ -535,7 +535,7 @@ 535 535 536 536 Calibrate value 537 537 )))|Reserve|((( 538 -[[Message Type>> path:#H2.3.6MessageType]]530 +[[Message Type>>||anchor="H2.3.6MessageType"]] 539 539 540 540 Always 0x03 541 541 ))) ... ... @@ -548,8 +548,6 @@ 548 548 * Reply to the confirmation package: 14 01 549 549 * Reply to non-confirmed packet: 14 00 550 550 551 - 552 - 553 553 == 2.8 Frequency Plans == 554 554 555 555 ((( ... ... @@ -559,32 +559,61 @@ 559 559 560 560 === 2.8.1 EU863-870 (EU868) === 561 561 552 +((( 562 562 (% style="color:blue" %)**Uplink:** 554 +))) 563 563 556 +((( 564 564 868.1 - SF7BW125 to SF12BW125 558 +))) 565 565 560 +((( 566 566 868.3 - SF7BW125 to SF12BW125 and SF7BW250 562 +))) 567 567 564 +((( 568 568 868.5 - SF7BW125 to SF12BW125 566 +))) 569 569 568 +((( 570 570 867.1 - SF7BW125 to SF12BW125 570 +))) 571 571 572 +((( 572 572 867.3 - SF7BW125 to SF12BW125 574 +))) 573 573 576 +((( 574 574 867.5 - SF7BW125 to SF12BW125 578 +))) 575 575 580 +((( 576 576 867.7 - SF7BW125 to SF12BW125 582 +))) 577 577 584 +((( 578 578 867.9 - SF7BW125 to SF12BW125 586 +))) 579 579 588 +((( 580 580 868.8 - FSK 590 +))) 581 581 592 +((( 593 + 594 +))) 582 582 596 +((( 583 583 (% style="color:blue" %)**Downlink:** 598 +))) 584 584 600 +((( 585 585 Uplink channels 1-9 (RX1) 602 +))) 586 586 604 +((( 587 587 869.525 - SF9BW125 (RX2 downlink only) 606 +))) 588 588 589 589 590 590 ... ... @@ -605,48 +605,95 @@ 605 605 * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band 606 606 * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 607 607 627 + 628 + 629 + 630 + 608 608 === 2.8.3 CN470-510 (CN470) === 609 609 633 +((( 610 610 Used in China, Default use CHE=1 635 +))) 611 611 637 +((( 612 612 (% style="color:blue" %)**Uplink:** 639 +))) 613 613 641 +((( 614 614 486.3 - SF7BW125 to SF12BW125 643 +))) 615 615 645 +((( 616 616 486.5 - SF7BW125 to SF12BW125 647 +))) 617 617 649 +((( 618 618 486.7 - SF7BW125 to SF12BW125 651 +))) 619 619 653 +((( 620 620 486.9 - SF7BW125 to SF12BW125 655 +))) 621 621 657 +((( 622 622 487.1 - SF7BW125 to SF12BW125 659 +))) 623 623 661 +((( 624 624 487.3 - SF7BW125 to SF12BW125 663 +))) 625 625 665 +((( 626 626 487.5 - SF7BW125 to SF12BW125 667 +))) 627 627 669 +((( 628 628 487.7 - SF7BW125 to SF12BW125 671 +))) 629 629 673 +((( 674 + 675 +))) 630 630 677 +((( 631 631 (% style="color:blue" %)**Downlink:** 679 +))) 632 632 681 +((( 633 633 506.7 - SF7BW125 to SF12BW125 683 +))) 634 634 685 +((( 635 635 506.9 - SF7BW125 to SF12BW125 687 +))) 636 636 689 +((( 637 637 507.1 - SF7BW125 to SF12BW125 691 +))) 638 638 693 +((( 639 639 507.3 - SF7BW125 to SF12BW125 695 +))) 640 640 697 +((( 641 641 507.5 - SF7BW125 to SF12BW125 699 +))) 642 642 701 +((( 643 643 507.7 - SF7BW125 to SF12BW125 703 +))) 644 644 705 +((( 645 645 507.9 - SF7BW125 to SF12BW125 707 +))) 646 646 709 +((( 647 647 508.1 - SF7BW125 to SF12BW125 711 +))) 648 648 713 +((( 649 649 505.3 - SF12BW125 (RX2 downlink only) 715 +))) 650 650 651 651 652 652 ... ... @@ -672,110 +672,221 @@ 672 672 * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 673 673 674 674 741 + 742 + 675 675 === 2.8.5 AS920-923 & AS923-925 (AS923) === 676 676 745 +((( 677 677 (% style="color:blue" %)**Default Uplink channel:** 747 +))) 678 678 749 +((( 679 679 923.2 - SF7BW125 to SF10BW125 751 +))) 680 680 753 +((( 681 681 923.4 - SF7BW125 to SF10BW125 755 +))) 682 682 757 +((( 758 + 759 +))) 683 683 761 +((( 684 684 (% style="color:blue" %)**Additional Uplink Channel**: 763 +))) 685 685 765 +((( 686 686 (OTAA mode, channel added by JoinAccept message) 767 +))) 687 687 769 +((( 770 + 771 +))) 688 688 773 +((( 689 689 (% style="color:blue" %)**AS920~~AS923 for Japan, Malaysia, Singapore**: 775 +))) 690 690 777 +((( 691 691 922.2 - SF7BW125 to SF10BW125 779 +))) 692 692 781 +((( 693 693 922.4 - SF7BW125 to SF10BW125 783 +))) 694 694 785 +((( 695 695 922.6 - SF7BW125 to SF10BW125 787 +))) 696 696 789 +((( 697 697 922.8 - SF7BW125 to SF10BW125 791 +))) 698 698 793 +((( 699 699 923.0 - SF7BW125 to SF10BW125 795 +))) 700 700 797 +((( 701 701 922.0 - SF7BW125 to SF10BW125 799 +))) 702 702 801 +((( 802 + 803 +))) 703 703 805 +((( 704 704 (% style="color:blue" %)**AS923 ~~ AS925 for Brunei, Cambodia, Hong Kong, Indonesia, Laos, Taiwan, Thailand, Vietnam**: 807 +))) 705 705 809 +((( 706 706 923.6 - SF7BW125 to SF10BW125 811 +))) 707 707 813 +((( 708 708 923.8 - SF7BW125 to SF10BW125 815 +))) 709 709 817 +((( 710 710 924.0 - SF7BW125 to SF10BW125 819 +))) 711 711 821 +((( 712 712 924.2 - SF7BW125 to SF10BW125 823 +))) 713 713 825 +((( 714 714 924.4 - SF7BW125 to SF10BW125 827 +))) 715 715 829 +((( 716 716 924.6 - SF7BW125 to SF10BW125 831 +))) 717 717 833 +((( 834 + 835 +))) 718 718 837 +((( 719 719 (% style="color:blue" %)**Downlink:** 839 +))) 720 720 841 +((( 721 721 Uplink channels 1-8 (RX1) 843 +))) 722 722 845 +((( 723 723 923.2 - SF10BW125 (RX2) 847 +))) 724 724 725 725 726 726 727 727 === 2.8.6 KR920-923 (KR920) === 728 728 853 +((( 729 729 (% style="color:blue" %)**Default channel:** 855 +))) 730 730 857 +((( 731 731 922.1 - SF7BW125 to SF12BW125 859 +))) 732 732 861 +((( 733 733 922.3 - SF7BW125 to SF12BW125 863 +))) 734 734 865 +((( 735 735 922.5 - SF7BW125 to SF12BW125 867 +))) 736 736 869 +((( 870 + 871 +))) 737 737 873 +((( 738 738 (% style="color:blue" %)**Uplink: (OTAA mode, channel added by JoinAccept message)** 875 +))) 739 739 877 +((( 740 740 922.1 - SF7BW125 to SF12BW125 879 +))) 741 741 881 +((( 742 742 922.3 - SF7BW125 to SF12BW125 883 +))) 743 743 885 +((( 744 744 922.5 - SF7BW125 to SF12BW125 887 +))) 745 745 889 +((( 746 746 922.7 - SF7BW125 to SF12BW125 891 +))) 747 747 893 +((( 748 748 922.9 - SF7BW125 to SF12BW125 895 +))) 749 749 897 +((( 750 750 923.1 - SF7BW125 to SF12BW125 899 +))) 751 751 901 +((( 752 752 923.3 - SF7BW125 to SF12BW125 903 +))) 753 753 905 +((( 906 + 907 +))) 754 754 909 +((( 755 755 (% style="color:blue" %)**Downlink:** 911 +))) 756 756 913 +((( 757 757 Uplink channels 1-7(RX1) 915 +))) 758 758 917 +((( 759 759 921.9 - SF12BW125 (RX2 downlink only; SF12BW125 might be changed to SF9BW125) 919 +))) 760 760 761 761 762 762 763 763 === 2.8.7 IN865-867 (IN865) === 764 764 925 +((( 765 765 (% style="color:blue" %)**Uplink:** 927 +))) 766 766 929 +((( 767 767 865.0625 - SF7BW125 to SF12BW125 931 +))) 768 768 933 +((( 769 769 865.4025 - SF7BW125 to SF12BW125 935 +))) 770 770 937 +((( 771 771 865.9850 - SF7BW125 to SF12BW125 939 +))) 772 772 941 +((( 942 + 943 +))) 773 773 945 +((( 774 774 (% style="color:blue" %)**Downlink:** 947 +))) 775 775 949 +((( 776 776 Uplink channels 1-3 (RX1) 951 +))) 777 777 953 +((( 778 778 866.550 - SF10BW125 (RX2) 955 +))) 779 779 780 780 781 781 ... ... @@ -787,6 +787,8 @@ 787 787 * Blink once when device transmit a packet. 788 788 789 789 967 + 968 + 790 790 == 2.10 Firmware Change Log == 791 791 792 792 ... ... @@ -801,26 +801,51 @@ 801 801 802 802 = 3. Configure LSPH01 via AT Command or LoRaWAN Downlink = 803 803 983 +((( 804 804 Use can configure LSPH01 via AT Command or LoRaWAN Downlink. 985 +))) 805 805 806 -* AT Command Connection: See [[FAQ>>path:#H6.FAQ]]. 807 -* LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]] 987 +* ((( 988 +AT Command Connection: See [[FAQ>>||anchor="H6.FAQ"]]. 989 +))) 990 +* ((( 991 +LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]] 992 +))) 808 808 994 +((( 809 809 There are two kinds of commands to configure LSPH01, they are: 996 +))) 810 810 811 -* (% style="color:#4f81bd" %)** General Commands**. 998 +* ((( 999 +(% style="color:#4f81bd" %)** General Commands**. 1000 +))) 812 812 1002 +((( 813 813 These commands are to configure: 1004 +))) 814 814 815 -* General system settings like: uplink interval. 816 -* LoRaWAN protocol & radio related command. 1006 +* ((( 1007 +General system settings like: uplink interval. 1008 +))) 1009 +* ((( 1010 +LoRaWAN protocol & radio related command. 1011 +))) 817 817 1013 +((( 818 818 They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:[[End Device AT Commands and Downlink Command>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]] 1015 +))) 819 819 1017 +((( 1018 + 1019 +))) 820 820 821 -* (% style="color:#4f81bd" %)** Commands special design for LSPH01** 1021 +* ((( 1022 +(% style="color:#4f81bd" %)** Commands special design for LSPH01** 1023 +))) 822 822 1025 +((( 823 823 These commands only valid for LSPH01, as below: 1027 +))) 824 824 825 825 826 826 ... ... @@ -834,16 +834,27 @@ 834 834 835 835 836 836 1041 +((( 837 837 (% style="color:#037691" %)**Downlink Command: 0x01** 1043 +))) 838 838 1045 +((( 839 839 Format: Command Code (0x01) followed by 3 bytes time value. 1047 +))) 840 840 1049 +((( 841 841 If the downlink payload=0100003C, it means set the END Node’s Transmit Interval to 0x00003C=60(S), while type code is 01. 1051 +))) 842 842 843 -* Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds 844 -* Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 1053 +* ((( 1054 +Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds 1055 +))) 1056 +* ((( 1057 +Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 845 845 846 846 1060 + 1061 +))) 847 847 848 848 == 3.2 Set Interrupt Mode == 849 849 ... ... @@ -854,18 +854,34 @@ 854 854 [[image:image-20220607171716-9.png]] 855 855 856 856 1072 +((( 857 857 (% style="color:#037691" %)**Downlink Command: 0x06** 1074 +))) 858 858 1076 +((( 859 859 Format: Command Code (0x06) followed by 3 bytes. 1078 +))) 860 860 1080 +((( 861 861 This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06. 1082 +))) 862 862 863 -* Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode 864 -* Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger 1084 +* ((( 1085 +Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode 1086 +))) 1087 +* ((( 1088 +Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger 1089 +))) 865 865 1091 +((( 1092 + 1093 +))) 1094 + 1095 + 1096 + 866 866 == 3.3 Calibrate Sensor == 867 867 868 -Detail See [[Calibration Guide>> path:#H2.7Calibration]] for the user of 0x13 and 0x14 downlink commands1099 +Detail See [[Calibration Guide>>||anchor="H2.7Calibration"]] for the user of 0x13 and 0x14 downlink commands 869 869 870 870 871 871 ... ... @@ -897,7 +897,7 @@ 897 897 898 898 Version 899 899 )))|Sensor Type|Reserve|((( 900 -[[Message Type>> path:#H2.3.6MessageType]]1131 +[[Message Type>>||anchor="H2.3.6MessageType"]] 901 901 Always 0x02 902 902 ))) 903 903 ... ... @@ -1037,9 +1037,13 @@ 1037 1037 1038 1038 === 4.3.2 Replace the battery === 1039 1039 1271 +((( 1040 1040 You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board. 1273 +))) 1041 1041 1275 +((( 1042 1042 The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can’t find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes) 1277 +))) 1043 1043 1044 1044 1045 1045 ... ... @@ -1060,24 +1060,24 @@ 1060 1060 (% style="background-color:yellow" %)** USB TTL RXD <~-~-~-~-> UART_TXD** 1061 1061 1062 1062 1298 +((( 1063 1063 In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LSPH01. LSPH01 will output system info once power on as below: 1300 +))) 1064 1064 1065 1065 1066 1066 [[image:1654593712276-618.png]] 1067 1067 1068 -Valid AT Command please check [[Configure Device>> path:#H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink]].1305 +Valid AT Command please check [[Configure Device>>||anchor="H3.ConfigureLSPH01viaATCommandorLoRaWANDownlink"]]. 1069 1069 1070 1070 1071 - 1072 1072 = 6. FAQ = 1073 1073 1074 1074 == 6.1 How to change the LoRa Frequency Bands/Region == 1075 1075 1076 -You can follow the instructions for [[how to upgrade image>> path:#H2.10200BFirmwareChangeLog]].1312 +You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]]. 1077 1077 When downloading the images, choose the required image file for download. 1078 1078 1079 1079 1080 - 1081 1081 = 7. Trouble Shooting = 1082 1082 1083 1083 == 7.1 AT Commands input doesn’t work == ... ... @@ -1102,6 +1102,7 @@ 1102 1102 * (% style="color:red" %)**IN865**(%%): LoRaWAN IN865 band 1103 1103 * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band 1104 1104 1340 + 1105 1105 = 9. Packing Info = 1106 1106 1107 1107 ... ... @@ -1116,6 +1116,7 @@ 1116 1116 * Package Size / pcs : cm 1117 1117 * Weight / pcs : g 1118 1118 1355 + 1119 1119 = 10. Support = 1120 1120 1121 1121 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.