Last modified by Mengting Qiu on 2025/04/07 16:25
<
From version < 73.5 >
edited by Xiaoling
on 2022/06/07 17:28
To version < 79.7 >
edited by Xiaoling
on 2022/06/07 18:03
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -62,25 +62,29 @@
62 62  * [[10. ​Support>>path:#H10.A0200BSupport]]
63 63  
64 64  
65 -
66 -
67 -
68 -
69 -
70 -
71 71  = 1. Introduction =
72 72  
73 73  == 1.1 ​What is LoRaWAN Soil pH Sensor ==
74 74  
69 +(((
75 75  The Dragino LSPH01 is a (% style="color:#4f81bd" %)**LoRaWAN Soil pH Sensor**(%%) for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof.
71 +)))
76 76  
73 +(((
77 77  LSPH01 probe is made by Solid AgCl reference electrode and Pure metal pH sensitive electrode. It can detect soil's** (% style="color:#4f81bd" %)pH (%%)**with high accuracy and stable value. The LSPH01 probe can be buried into soil for long time use.
75 +)))
78 78  
77 +(((
79 79  The LoRa wireless technology used in LSPH01 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
79 +)))
80 80  
81 +(((
81 81  LSPH01 is powered by (% style="color:#4f81bd" %)**8500mAh Li-SOCI2 battery**(%%), it is designed for long term use up to 5 years.
83 +)))
82 82  
85 +(((
83 83  Each LSPH01 is pre-load with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect after power on.
87 +)))
84 84  
85 85  
86 86  [[image:1654592435432-887.png]]
... ... @@ -105,6 +105,7 @@
105 105  
106 106  
107 107  
112 +
108 108  == 1.3 Probe Specification ==
109 109  
110 110  
... ... @@ -127,6 +127,7 @@
127 127  
128 128  
129 129  
135 +
130 130  == 1.4 ​Applications ==
131 131  
132 132  * Smart Agriculture
... ... @@ -133,6 +133,7 @@
133 133  
134 134  
135 135  
142 +
136 136  == 1.5 Pin mapping and power on ==
137 137  
138 138  [[image:1654592472094-134.png]]
... ... @@ -211,7 +211,9 @@
211 211  [[image:image-20220607170442-2.png]]
212 212  
213 213  
221 +(((
214 214  (% style="color:blue" %)**Step 3**(%%)**:** The LSPH01 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel.
223 +)))
215 215  
216 216  [[image:1654592697690-910.png]]
217 217  
... ... @@ -219,11 +219,17 @@
219 219  
220 220  == 2.3 ​Uplink Payload ==
221 221  
231 +(((
222 222  LSPH01 will uplink payload via LoRaWAN with below payload format: 
233 +)))
223 223  
235 +(((
224 224  Uplink payload includes in total 11 bytes.
237 +)))
225 225  
239 +(((
226 226  Normal uplink payload:
241 +)))
227 227  
228 228  (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
229 229  |(((
... ... @@ -307,13 +307,17 @@
307 307  
308 308  === 2.3.6 Message Type ===
309 309  
325 +(((
310 310  For a normal uplink payload, the message type is always 0x01.
327 +)))
311 311  
329 +(((
312 312  Valid Message Type:
331 +)))
313 313  
314 314  
315 315  (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
316 -|**Message Type Code**|**Description**|**Payload**
335 +|=**Message Type Code**|=**Description**|=**Payload**
317 317  |0x01|Normal Uplink|[[Normal Uplink Payload>>path:#H2.3200BUplinkPayload]]
318 318  |0x02|Reply configures info|[[Configure Info Payload>>path:#H3.4GetFirmwareVersionInfo]]
319 319  |0x03|Reply Calibration Info|[[Calibration Payload>>path:#H2.7Calibration]]
... ... @@ -346,12 +346,21 @@
346 346  
347 347  == 2.5 ​Show Data in DataCake IoT Server ==
348 348  
368 +(((
349 349  [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
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350 350  
372 +(((
373 +
374 +)))
351 351  
376 +(((
352 352  (% style="color:blue" %)**Step 1**(%%)**: Be sure that your device is programmed and properly connected to the network at this time.**
378 +)))
353 353  
380 +(((
354 354  (% style="color:blue" %)**Step 2**(%%)**: To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:**
382 +)))
355 355  
356 356  
357 357  [[image:1654592790040-760.png]]
... ... @@ -374,9 +374,13 @@
374 374  [[image:1654592856403-259.png]]
375 375  
376 376  
405 +(((
377 377  (% style="color:blue" %)**Step 5**(%%)**: add payload decode**
407 +)))
378 378  
409 +(((
379 379  Download Datacake decoder from: [[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/LSPH01/Decoder/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSNPK01/Decoder/]]
411 +)))
380 380  
381 381  
382 382  [[image:1654592878525-845.png]]
... ... @@ -399,8 +399,10 @@
399 399  === 2.6.1 Before measurement ===
400 400  
401 401  (((
434 +(((
402 402  If the LSPH01 has more than 7 days not use or just clean the pH probe. User should put the probe inside pure water for more than 24 hours for activation. If no put in water, user need to put inside soil for more than 24 hours to ensure the measurement accuracy. 
403 403  )))
437 +)))
404 404  
405 405  
406 406  
... ... @@ -407,24 +407,45 @@
407 407  === 2.6.2 Measurement ===
408 408  
409 409  
444 +(((
410 410  (% style="color:#4f81bd" %)**Measurement the soil surface:**
446 +)))
411 411  
448 +(((
412 412  [[image:1654592946732-634.png]]
450 +)))
413 413  
452 +(((
414 414  Choose the proper measuring position. Split the surface soil according to the measured deep.
454 +)))
415 415  
456 +(((
416 416  Put pure water, or rainwater to make the soil of measurement point to moist mud. Remove rocks or hard things.
458 +)))
417 417  
460 +(((
418 418  Slowly insert the probe to the measure point. Don’t use large force which will break the probe. Make sure not shake when inserting.
462 +)))
419 419  
464 +(((
420 420  Put soil over the probe after insert. And start to measure.
466 +)))
421 421  
468 +(((
469 +
470 +)))
422 422  
472 +(((
423 423  (% style="color:#4f81bd" %)**Measurement inside soil:**
474 +)))
424 424  
476 +(((
425 425  Dig a hole with diameter > 20CM.
478 +)))
426 426  
480 +(((
427 427  Insert the probe inside, method like measure the surface.
482 +)))
428 428  
429 429  
430 430  
... ... @@ -454,9 +454,13 @@
454 454  
455 455  == 2.7 Calibration ==
456 456  
512 +(((
457 457  User can do calibration for the probe. It is limited to use below pH buffer solution to calibrate: 4.00, 6.86, 9.18. When calibration, user need to clean the electrode and put the probe in the pH buffer solution to wait the value stable ( a new clean electrode might need max 24 hours to be stable).
514 +)))
458 458  
516 +(((
459 459  After stable, user can use below command to calibrate.
518 +)))
460 460  
461 461  [[image:image-20220607171149-4.png]]
462 462  
... ... @@ -463,7 +463,7 @@
463 463  
464 464  (% style="color:#037691" %)**Calibration Payload**
465 465  
466 -(% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
525 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
467 467  |(((
468 468  **Size**
469 469  
... ... @@ -491,6 +491,9 @@
491 491  * Reply to the confirmation package: 14 01
492 492  * Reply to non-confirmed packet: 14 00
493 493  
553 +
554 +
555 +
494 494  == 2.8 Frequency Plans ==
495 495  
496 496  (((
... ... @@ -500,32 +500,61 @@
500 500  
501 501  === 2.8.1 EU863-870 (EU868) ===
502 502  
565 +(((
503 503  (% style="color:blue" %)**Uplink:**
567 +)))
504 504  
569 +(((
505 505  868.1 - SF7BW125 to SF12BW125
571 +)))
506 506  
573 +(((
507 507  868.3 - SF7BW125 to SF12BW125 and SF7BW250
575 +)))
508 508  
577 +(((
509 509  868.5 - SF7BW125 to SF12BW125
579 +)))
510 510  
581 +(((
511 511  867.1 - SF7BW125 to SF12BW125
583 +)))
512 512  
585 +(((
513 513  867.3 - SF7BW125 to SF12BW125
587 +)))
514 514  
589 +(((
515 515  867.5 - SF7BW125 to SF12BW125
591 +)))
516 516  
593 +(((
517 517  867.7 - SF7BW125 to SF12BW125
595 +)))
518 518  
597 +(((
519 519  867.9 - SF7BW125 to SF12BW125
599 +)))
520 520  
601 +(((
521 521  868.8 - FSK
603 +)))
522 522  
605 +(((
606 +
607 +)))
523 523  
609 +(((
524 524  (% style="color:blue" %)**Downlink:**
611 +)))
525 525  
613 +(((
526 526  Uplink channels 1-9 (RX1)
615 +)))
527 527  
617 +(((
528 528  869.525 - SF9BW125 (RX2 downlink only)
619 +)))
529 529  
530 530  
531 531  
... ... @@ -547,48 +547,93 @@
547 547  * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
548 548  
549 549  
641 +
642 +
550 550  === 2.8.3 CN470-510 (CN470) ===
551 551  
645 +(((
552 552  Used in China, Default use CHE=1
647 +)))
553 553  
649 +(((
554 554  (% style="color:blue" %)**Uplink:**
651 +)))
555 555  
653 +(((
556 556  486.3 - SF7BW125 to SF12BW125
655 +)))
557 557  
657 +(((
558 558  486.5 - SF7BW125 to SF12BW125
659 +)))
559 559  
661 +(((
560 560  486.7 - SF7BW125 to SF12BW125
663 +)))
561 561  
665 +(((
562 562  486.9 - SF7BW125 to SF12BW125
667 +)))
563 563  
669 +(((
564 564  487.1 - SF7BW125 to SF12BW125
671 +)))
565 565  
673 +(((
566 566  487.3 - SF7BW125 to SF12BW125
675 +)))
567 567  
677 +(((
568 568  487.5 - SF7BW125 to SF12BW125
679 +)))
569 569  
681 +(((
570 570  487.7 - SF7BW125 to SF12BW125
683 +)))
571 571  
685 +(((
686 +
687 +)))
572 572  
689 +(((
573 573  (% style="color:blue" %)**Downlink:**
691 +)))
574 574  
693 +(((
575 575  506.7 - SF7BW125 to SF12BW125
695 +)))
576 576  
697 +(((
577 577  506.9 - SF7BW125 to SF12BW125
699 +)))
578 578  
701 +(((
579 579  507.1 - SF7BW125 to SF12BW125
703 +)))
580 580  
705 +(((
581 581  507.3 - SF7BW125 to SF12BW125
707 +)))
582 582  
709 +(((
583 583  507.5 - SF7BW125 to SF12BW125
711 +)))
584 584  
713 +(((
585 585  507.7 - SF7BW125 to SF12BW125
715 +)))
586 586  
717 +(((
587 587  507.9 - SF7BW125 to SF12BW125
719 +)))
588 588  
721 +(((
589 589  508.1 - SF7BW125 to SF12BW125
723 +)))
590 590  
725 +(((
591 591  505.3 - SF12BW125 (RX2 downlink only)
727 +)))
592 592  
593 593  
594 594  
... ... @@ -614,110 +614,221 @@
614 614  * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include)
615 615  
616 616  
753 +
754 +
617 617  === 2.8.5 AS920-923 & AS923-925 (AS923) ===
618 618  
757 +(((
619 619  (% style="color:blue" %)**Default Uplink channel:**
759 +)))
620 620  
761 +(((
621 621  923.2 - SF7BW125 to SF10BW125
763 +)))
622 622  
765 +(((
623 623  923.4 - SF7BW125 to SF10BW125
767 +)))
624 624  
769 +(((
770 +
771 +)))
625 625  
773 +(((
626 626  (% style="color:blue" %)**Additional Uplink Channel**:
775 +)))
627 627  
777 +(((
628 628  (OTAA mode, channel added by JoinAccept message)
779 +)))
629 629  
781 +(((
782 +
783 +)))
630 630  
785 +(((
631 631  (% style="color:blue" %)**AS920~~AS923 for Japan, Malaysia, Singapore**:
787 +)))
632 632  
789 +(((
633 633  922.2 - SF7BW125 to SF10BW125
791 +)))
634 634  
793 +(((
635 635  922.4 - SF7BW125 to SF10BW125
795 +)))
636 636  
797 +(((
637 637  922.6 - SF7BW125 to SF10BW125
799 +)))
638 638  
801 +(((
639 639  922.8 - SF7BW125 to SF10BW125
803 +)))
640 640  
805 +(((
641 641  923.0 - SF7BW125 to SF10BW125
807 +)))
642 642  
809 +(((
643 643  922.0 - SF7BW125 to SF10BW125
811 +)))
644 644  
813 +(((
814 +
815 +)))
645 645  
817 +(((
646 646  (% style="color:blue" %)**AS923 ~~ AS925 for Brunei, Cambodia, Hong Kong, Indonesia, Laos, Taiwan, Thailand, Vietnam**:
819 +)))
647 647  
821 +(((
648 648  923.6 - SF7BW125 to SF10BW125
823 +)))
649 649  
825 +(((
650 650  923.8 - SF7BW125 to SF10BW125
827 +)))
651 651  
829 +(((
652 652  924.0 - SF7BW125 to SF10BW125
831 +)))
653 653  
833 +(((
654 654  924.2 - SF7BW125 to SF10BW125
835 +)))
655 655  
837 +(((
656 656  924.4 - SF7BW125 to SF10BW125
839 +)))
657 657  
841 +(((
658 658  924.6 - SF7BW125 to SF10BW125
843 +)))
659 659  
845 +(((
846 +
847 +)))
660 660  
849 +(((
661 661  (% style="color:blue" %)**Downlink:**
851 +)))
662 662  
853 +(((
663 663  Uplink channels 1-8 (RX1)
855 +)))
664 664  
857 +(((
665 665  923.2 - SF10BW125 (RX2)
859 +)))
666 666  
667 667  
668 668  
669 669  === 2.8.6 KR920-923 (KR920) ===
670 670  
865 +(((
671 671  (% style="color:blue" %)**Default channel:**
867 +)))
672 672  
869 +(((
673 673  922.1 - SF7BW125 to SF12BW125
871 +)))
674 674  
873 +(((
675 675  922.3 - SF7BW125 to SF12BW125
875 +)))
676 676  
877 +(((
677 677  922.5 - SF7BW125 to SF12BW125
879 +)))
678 678  
881 +(((
882 +
883 +)))
679 679  
885 +(((
680 680  (% style="color:blue" %)**Uplink: (OTAA mode, channel added by JoinAccept message)**
887 +)))
681 681  
889 +(((
682 682  922.1 - SF7BW125 to SF12BW125
891 +)))
683 683  
893 +(((
684 684  922.3 - SF7BW125 to SF12BW125
895 +)))
685 685  
897 +(((
686 686  922.5 - SF7BW125 to SF12BW125
899 +)))
687 687  
901 +(((
688 688  922.7 - SF7BW125 to SF12BW125
903 +)))
689 689  
905 +(((
690 690  922.9 - SF7BW125 to SF12BW125
907 +)))
691 691  
909 +(((
692 692  923.1 - SF7BW125 to SF12BW125
911 +)))
693 693  
913 +(((
694 694  923.3 - SF7BW125 to SF12BW125
915 +)))
695 695  
917 +(((
918 +
919 +)))
696 696  
921 +(((
697 697  (% style="color:blue" %)**Downlink:**
923 +)))
698 698  
925 +(((
699 699  Uplink channels 1-7(RX1)
927 +)))
700 700  
929 +(((
701 701  921.9 - SF12BW125 (RX2 downlink only; SF12BW125 might be changed to SF9BW125)
931 +)))
702 702  
703 703  
704 704  
705 705  === 2.8.7 IN865-867 (IN865) ===
706 706  
937 +(((
707 707  (% style="color:blue" %)**Uplink:**
939 +)))
708 708  
941 +(((
709 709  865.0625 - SF7BW125 to SF12BW125
943 +)))
710 710  
945 +(((
711 711  865.4025 - SF7BW125 to SF12BW125
947 +)))
712 712  
949 +(((
713 713  865.9850 - SF7BW125 to SF12BW125
951 +)))
714 714  
953 +(((
954 +
955 +)))
715 715  
957 +(((
716 716  (% style="color:blue" %)**Downlink:**
959 +)))
717 717  
961 +(((
718 718  Uplink channels 1-3 (RX1)
963 +)))
719 719  
965 +(((
720 720  866.550 - SF10BW125 (RX2)
967 +)))
721 721  
722 722  
723 723  
... ... @@ -729,6 +729,7 @@
729 729  * Blink once when device transmit a packet.
730 730  
731 731  
979 +
732 732  == 2.10 ​Firmware Change Log ==
733 733  
734 734  
... ... @@ -743,26 +743,51 @@
743 743  
744 744  = 3. Configure LSPH01 via AT Command or LoRaWAN Downlink =
745 745  
994 +(((
746 746  Use can configure LSPH01 via AT Command or LoRaWAN Downlink.
996 +)))
747 747  
748 -* AT Command Connection: See [[FAQ>>path:#H6.FAQ]].
749 -* LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]]
998 +* (((
999 +AT Command Connection: See [[FAQ>>path:#H6.FAQ]].
1000 +)))
1001 +* (((
1002 +LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]]
1003 +)))
750 750  
1005 +(((
751 751  There are two kinds of commands to configure LSPH01, they are:
1007 +)))
752 752  
753 -* (% style="color:#4f81bd" %)** General Commands**.
1009 +* (((
1010 +(% style="color:#4f81bd" %)** General Commands**.
1011 +)))
754 754  
1013 +(((
755 755  These commands are to configure:
1015 +)))
756 756  
757 -* General system settings like: uplink interval.
758 -* LoRaWAN protocol & radio related command.
1017 +* (((
1018 +General system settings like: uplink interval.
1019 +)))
1020 +* (((
1021 +LoRaWAN protocol & radio related command.
1022 +)))
759 759  
1024 +(((
760 760  They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:[[End Device AT Commands and Downlink Command>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
1026 +)))
761 761  
1028 +(((
1029 +
1030 +)))
762 762  
763 -* (% style="color:#4f81bd" %)** Commands special design for LSPH01**
1032 +* (((
1033 +(% style="color:#4f81bd" %)** Commands special design for LSPH01**
1034 +)))
764 764  
1036 +(((
765 765  These commands only valid for LSPH01, as below:
1038 +)))
766 766  
767 767  
768 768  
... ... @@ -776,15 +776,28 @@
776 776  
777 777  
778 778  
1052 +(((
779 779  (% style="color:#037691" %)**Downlink Command: 0x01**
1054 +)))
780 780  
1056 +(((
781 781  Format: Command Code (0x01) followed by 3 bytes time value.
1058 +)))
782 782  
1060 +(((
783 783  If the downlink payload=0100003C, it means set the END Node’s Transmit Interval to 0x00003C=60(S), while type code is 01.
1062 +)))
784 784  
785 -* Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds
786 -* Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
1064 +* (((
1065 +Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds
1066 +)))
1067 +* (((
1068 +Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
787 787  
1070 +
1071 +
1072 +)))
1073 +
788 788  == 3.2 Set Interrupt Mode ==
789 789  
790 790  Feature, Set Interrupt mode for GPIO_EXIT.
... ... @@ -794,16 +794,31 @@
794 794  [[image:image-20220607171716-9.png]]
795 795  
796 796  
1083 +(((
797 797  (% style="color:#037691" %)**Downlink Command: 0x06**
1085 +)))
798 798  
1087 +(((
799 799  Format: Command Code (0x06) followed by 3 bytes.
1089 +)))
800 800  
1091 +(((
801 801  This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06.
1093 +)))
802 802  
803 -* Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
804 -* Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
1095 +* (((
1096 +Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
1097 +)))
1098 +* (((
1099 +Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
1100 +)))
805 805  
1102 +(((
1103 +
1104 +)))
806 806  
1106 +
1107 +
807 807  == 3.3 Calibrate Sensor ==
808 808  
809 809  Detail See [[Calibration Guide>>path:#H2.7Calibration]] for the user of 0x13 and 0x14 downlink commands
... ... @@ -978,9 +978,13 @@
978 978  
979 979  === ​4.3.2 Replace the battery ===
980 980  
1282 +(((
981 981  You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
1284 +)))
982 982  
1286 +(((
983 983  The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can’t find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
1288 +)))
984 984  
985 985  
986 986  
... ... @@ -1001,7 +1001,9 @@
1001 1001  (% style="background-color:yellow" %)** USB TTL RXD  <~-~-~-~-> UART_TXD**
1002 1002  
1003 1003  
1309 +(((
1004 1004  In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LSPH01. LSPH01 will output system info once power on as below:
1311 +)))
1005 1005  
1006 1006  
1007 1007   [[image:1654593712276-618.png]]
... ... @@ -1043,7 +1043,6 @@
1043 1043  * (% style="color:red" %)**IN865**(%%):  LoRaWAN IN865 band
1044 1044  * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
1045 1045  
1046 -
1047 1047  = 9. ​Packing Info =
1048 1048  
1049 1049  
... ... @@ -1058,7 +1058,6 @@
1058 1058  * Package Size / pcs : cm
1059 1059  * Weight / pcs : g
1060 1060  
1061 -
1062 1062  = 10. ​Support =
1063 1063  
1064 1064  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.

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