Changes for page LSN50v2-D20-D22-D23 LoRaWAN Temperature Sensor User Manual
Last modified by Xiaoling on 2024/01/17 16:19
Summary
-
Page properties (1 modified, 0 added, 0 removed)
Details
- Page properties
-
- Content
-
... ... @@ -63,26 +63,29 @@ 63 63 64 64 65 65 66 - 67 - 68 - 69 - 70 - 71 - 72 - 73 73 = 1. Introduction = 74 74 75 75 == 1.1 What is LoRaWAN Soil pH Sensor == 76 76 70 +((( 77 77 The Dragino LSPH01 is a (% style="color:#4f81bd" %)**LoRaWAN Soil pH Sensor**(%%) for IoT of Agriculture. It is designed to measure the soil PH and soil temperature, so to send to the platform to analyze the soil acid or alkali level. The probe is IP68 waterproof. 72 +))) 78 78 74 +((( 79 79 LSPH01 probe is made by Solid AgCl reference electrode and Pure metal pH sensitive electrode. It can detect soil's** (% style="color:#4f81bd" %)pH (%%)**with high accuracy and stable value. The LSPH01 probe can be buried into soil for long time use. 76 +))) 80 80 78 +((( 81 81 The LoRa wireless technology used in LSPH01 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption. 80 +))) 82 82 82 +((( 83 83 LSPH01 is powered by (% style="color:#4f81bd" %)**8500mAh Li-SOCI2 battery**(%%), it is designed for long term use up to 5 years. 84 +))) 84 84 86 +((( 85 85 Each LSPH01 is pre-load with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect after power on. 88 +))) 86 86 87 87 88 88 [[image:1654592435432-887.png]] ... ... @@ -105,7 +105,6 @@ 105 105 * IP68 rate for the Sensor Probe 106 106 * 8500mAh Battery for long term use 107 107 108 - 109 109 == 1.3 Probe Specification == 110 110 111 111 ... ... @@ -126,12 +126,10 @@ 126 126 * IP68 Protection 127 127 * Length: 3.5 meters 128 128 129 - 130 130 == 1.4 Applications == 131 131 132 132 * Smart Agriculture 133 133 134 - 135 135 == 1.5 Pin mapping and power on == 136 136 137 137 [[image:1654592472094-134.png]] ... ... @@ -210,7 +210,9 @@ 210 210 [[image:image-20220607170442-2.png]] 211 211 212 212 213 +((( 213 213 (% style="color:blue" %)**Step 3**(%%)**:** The LSPH01 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel. 215 +))) 214 214 215 215 [[image:1654592697690-910.png]] 216 216 ... ... @@ -218,11 +218,17 @@ 218 218 219 219 == 2.3 Uplink Payload == 220 220 223 +((( 221 221 LSPH01 will uplink payload via LoRaWAN with below payload format: 225 +))) 222 222 227 +((( 223 223 Uplink payload includes in total 11 bytes. 229 +))) 224 224 231 +((( 225 225 Normal uplink payload: 233 +))) 226 226 227 227 (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %) 228 228 |((( ... ... @@ -306,19 +306,21 @@ 306 306 307 307 === 2.3.6 Message Type === 308 308 317 +((( 309 309 For a normal uplink payload, the message type is always 0x01. 319 +))) 310 310 321 +((( 311 311 Valid Message Type: 323 +))) 312 312 313 313 314 314 (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %) 315 -|**Message Type Code**|**Description**|**Payload** 327 +|=**Message Type Code**|=**Description**|=**Payload** 316 316 |0x01|Normal Uplink|[[Normal Uplink Payload>>path:#H2.3200BUplinkPayload]] 317 317 |0x02|Reply configures info|[[Configure Info Payload>>path:#H3.4GetFirmwareVersionInfo]] 318 318 |0x03|Reply Calibration Info|[[Calibration Payload>>path:#H2.7Calibration]] 319 319 320 - 321 - 322 322 === 2.3.7 Decode payload in The Things Network === 323 323 324 324 While using TTN network, you can add the payload format to decode the payload. ... ... @@ -344,12 +344,21 @@ 344 344 345 345 == 2.5 Show Data in DataCake IoT Server == 346 346 357 +((( 347 347 [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps: 359 +))) 348 348 361 +((( 362 + 363 +))) 349 349 365 +((( 350 350 (% style="color:blue" %)**Step 1**(%%)**: Be sure that your device is programmed and properly connected to the network at this time.** 367 +))) 351 351 369 +((( 352 352 (% style="color:blue" %)**Step 2**(%%)**: To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:** 371 +))) 353 353 354 354 355 355 [[image:1654592790040-760.png]] ... ... @@ -372,9 +372,13 @@ 372 372 [[image:1654592856403-259.png]] 373 373 374 374 394 +((( 375 375 (% style="color:blue" %)**Step 5**(%%)**: add payload decode** 396 +))) 376 376 398 +((( 377 377 Download Datacake decoder from: [[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/LSPH01/Decoder/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSNPK01/Decoder/]] 400 +))) 378 378 379 379 380 380 [[image:1654592878525-845.png]] ... ... @@ -397,8 +397,10 @@ 397 397 === 2.6.1 Before measurement === 398 398 399 399 ((( 423 +((( 400 400 If the LSPH01 has more than 7 days not use or just clean the pH probe. User should put the probe inside pure water for more than 24 hours for activation. If no put in water, user need to put inside soil for more than 24 hours to ensure the measurement accuracy. 401 401 ))) 426 +))) 402 402 403 403 404 404 ... ... @@ -405,24 +405,45 @@ 405 405 === 2.6.2 Measurement === 406 406 407 407 433 +((( 408 408 (% style="color:#4f81bd" %)**Measurement the soil surface:** 435 +))) 409 409 437 +((( 410 410 [[image:1654592946732-634.png]] 439 +))) 411 411 441 +((( 412 412 Choose the proper measuring position. Split the surface soil according to the measured deep. 443 +))) 413 413 445 +((( 414 414 Put pure water, or rainwater to make the soil of measurement point to moist mud. Remove rocks or hard things. 447 +))) 415 415 449 +((( 416 416 Slowly insert the probe to the measure point. Don’t use large force which will break the probe. Make sure not shake when inserting. 451 +))) 417 417 453 +((( 418 418 Put soil over the probe after insert. And start to measure. 455 +))) 419 419 457 +((( 458 + 459 +))) 420 420 461 +((( 421 421 (% style="color:#4f81bd" %)**Measurement inside soil:** 463 +))) 422 422 465 +((( 423 423 Dig a hole with diameter > 20CM. 467 +))) 424 424 469 +((( 425 425 Insert the probe inside, method like measure the surface. 471 +))) 426 426 427 427 428 428 ... ... @@ -452,9 +452,13 @@ 452 452 453 453 == 2.7 Calibration == 454 454 501 +((( 455 455 User can do calibration for the probe. It is limited to use below pH buffer solution to calibrate: 4.00, 6.86, 9.18. When calibration, user need to clean the electrode and put the probe in the pH buffer solution to wait the value stable ( a new clean electrode might need max 24 hours to be stable). 503 +))) 456 456 505 +((( 457 457 After stable, user can use below command to calibrate. 507 +))) 458 458 459 459 [[image:image-20220607171149-4.png]] 460 460 ... ... @@ -461,7 +461,7 @@ 461 461 462 462 (% style="color:#037691" %)**Calibration Payload** 463 463 464 -(% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %) 514 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %) 465 465 |((( 466 466 **Size** 467 467 ... ... @@ -481,7 +481,6 @@ 481 481 Always 0x03 482 482 ))) 483 483 484 - 485 485 User can also send 0x14 downlink command to poll the current calibration payload. 486 486 487 487 [[image:image-20220607171416-7.jpeg]] ... ... @@ -490,8 +490,6 @@ 490 490 * Reply to the confirmation package: 14 01 491 491 * Reply to non-confirmed packet: 14 00 492 492 493 - 494 - 495 495 == 2.8 Frequency Plans == 496 496 497 497 ((( ... ... @@ -501,32 +501,61 @@ 501 501 502 502 === 2.8.1 EU863-870 (EU868) === 503 503 551 +((( 504 504 (% style="color:blue" %)**Uplink:** 553 +))) 505 505 555 +((( 506 506 868.1 - SF7BW125 to SF12BW125 557 +))) 507 507 559 +((( 508 508 868.3 - SF7BW125 to SF12BW125 and SF7BW250 561 +))) 509 509 563 +((( 510 510 868.5 - SF7BW125 to SF12BW125 565 +))) 511 511 567 +((( 512 512 867.1 - SF7BW125 to SF12BW125 569 +))) 513 513 571 +((( 514 514 867.3 - SF7BW125 to SF12BW125 573 +))) 515 515 575 +((( 516 516 867.5 - SF7BW125 to SF12BW125 577 +))) 517 517 579 +((( 518 518 867.7 - SF7BW125 to SF12BW125 581 +))) 519 519 583 +((( 520 520 867.9 - SF7BW125 to SF12BW125 585 +))) 521 521 587 +((( 522 522 868.8 - FSK 589 +))) 523 523 591 +((( 592 + 593 +))) 524 524 595 +((( 525 525 (% style="color:blue" %)**Downlink:** 597 +))) 526 526 599 +((( 527 527 Uplink channels 1-9 (RX1) 601 +))) 528 528 603 +((( 529 529 869.525 - SF9BW125 (RX2 downlink only) 605 +))) 530 530 531 531 532 532 ... ... @@ -547,51 +547,91 @@ 547 547 * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band 548 548 * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 549 549 550 - 551 - 552 - 553 553 === 2.8.3 CN470-510 (CN470) === 554 554 628 +((( 555 555 Used in China, Default use CHE=1 630 +))) 556 556 632 +((( 557 557 (% style="color:blue" %)**Uplink:** 634 +))) 558 558 636 +((( 559 559 486.3 - SF7BW125 to SF12BW125 638 +))) 560 560 640 +((( 561 561 486.5 - SF7BW125 to SF12BW125 642 +))) 562 562 644 +((( 563 563 486.7 - SF7BW125 to SF12BW125 646 +))) 564 564 648 +((( 565 565 486.9 - SF7BW125 to SF12BW125 650 +))) 566 566 652 +((( 567 567 487.1 - SF7BW125 to SF12BW125 654 +))) 568 568 656 +((( 569 569 487.3 - SF7BW125 to SF12BW125 658 +))) 570 570 660 +((( 571 571 487.5 - SF7BW125 to SF12BW125 662 +))) 572 572 664 +((( 573 573 487.7 - SF7BW125 to SF12BW125 666 +))) 574 574 668 +((( 669 + 670 +))) 575 575 672 +((( 576 576 (% style="color:blue" %)**Downlink:** 674 +))) 577 577 676 +((( 578 578 506.7 - SF7BW125 to SF12BW125 678 +))) 579 579 680 +((( 580 580 506.9 - SF7BW125 to SF12BW125 682 +))) 581 581 684 +((( 582 582 507.1 - SF7BW125 to SF12BW125 686 +))) 583 583 688 +((( 584 584 507.3 - SF7BW125 to SF12BW125 690 +))) 585 585 692 +((( 586 586 507.5 - SF7BW125 to SF12BW125 694 +))) 587 587 696 +((( 588 588 507.7 - SF7BW125 to SF12BW125 698 +))) 589 589 700 +((( 590 590 507.9 - SF7BW125 to SF12BW125 702 +))) 591 591 704 +((( 592 592 508.1 - SF7BW125 to SF12BW125 706 +))) 593 593 708 +((( 594 594 505.3 - SF12BW125 (RX2 downlink only) 710 +))) 595 595 596 596 597 597 ... ... @@ -616,113 +616,219 @@ 616 616 * Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band 617 617 * Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 618 618 619 - 620 - 621 - 622 622 === 2.8.5 AS920-923 & AS923-925 (AS923) === 623 623 737 +((( 624 624 (% style="color:blue" %)**Default Uplink channel:** 739 +))) 625 625 741 +((( 626 626 923.2 - SF7BW125 to SF10BW125 743 +))) 627 627 745 +((( 628 628 923.4 - SF7BW125 to SF10BW125 747 +))) 629 629 749 +((( 750 + 751 +))) 630 630 753 +((( 631 631 (% style="color:blue" %)**Additional Uplink Channel**: 755 +))) 632 632 757 +((( 633 633 (OTAA mode, channel added by JoinAccept message) 759 +))) 634 634 761 +((( 762 + 763 +))) 635 635 765 +((( 636 636 (% style="color:blue" %)**AS920~~AS923 for Japan, Malaysia, Singapore**: 767 +))) 637 637 769 +((( 638 638 922.2 - SF7BW125 to SF10BW125 771 +))) 639 639 773 +((( 640 640 922.4 - SF7BW125 to SF10BW125 775 +))) 641 641 777 +((( 642 642 922.6 - SF7BW125 to SF10BW125 779 +))) 643 643 781 +((( 644 644 922.8 - SF7BW125 to SF10BW125 783 +))) 645 645 785 +((( 646 646 923.0 - SF7BW125 to SF10BW125 787 +))) 647 647 789 +((( 648 648 922.0 - SF7BW125 to SF10BW125 791 +))) 649 649 793 +((( 794 + 795 +))) 650 650 797 +((( 651 651 (% style="color:blue" %)**AS923 ~~ AS925 for Brunei, Cambodia, Hong Kong, Indonesia, Laos, Taiwan, Thailand, Vietnam**: 799 +))) 652 652 801 +((( 653 653 923.6 - SF7BW125 to SF10BW125 803 +))) 654 654 805 +((( 655 655 923.8 - SF7BW125 to SF10BW125 807 +))) 656 656 809 +((( 657 657 924.0 - SF7BW125 to SF10BW125 811 +))) 658 658 813 +((( 659 659 924.2 - SF7BW125 to SF10BW125 815 +))) 660 660 817 +((( 661 661 924.4 - SF7BW125 to SF10BW125 819 +))) 662 662 821 +((( 663 663 924.6 - SF7BW125 to SF10BW125 823 +))) 664 664 825 +((( 826 + 827 +))) 665 665 829 +((( 666 666 (% style="color:blue" %)**Downlink:** 831 +))) 667 667 833 +((( 668 668 Uplink channels 1-8 (RX1) 835 +))) 669 669 837 +((( 670 670 923.2 - SF10BW125 (RX2) 839 +))) 671 671 672 672 673 673 674 674 === 2.8.6 KR920-923 (KR920) === 675 675 845 +((( 676 676 (% style="color:blue" %)**Default channel:** 847 +))) 677 677 849 +((( 678 678 922.1 - SF7BW125 to SF12BW125 851 +))) 679 679 853 +((( 680 680 922.3 - SF7BW125 to SF12BW125 855 +))) 681 681 857 +((( 682 682 922.5 - SF7BW125 to SF12BW125 859 +))) 683 683 861 +((( 862 + 863 +))) 684 684 865 +((( 685 685 (% style="color:blue" %)**Uplink: (OTAA mode, channel added by JoinAccept message)** 867 +))) 686 686 869 +((( 687 687 922.1 - SF7BW125 to SF12BW125 871 +))) 688 688 873 +((( 689 689 922.3 - SF7BW125 to SF12BW125 875 +))) 690 690 877 +((( 691 691 922.5 - SF7BW125 to SF12BW125 879 +))) 692 692 881 +((( 693 693 922.7 - SF7BW125 to SF12BW125 883 +))) 694 694 885 +((( 695 695 922.9 - SF7BW125 to SF12BW125 887 +))) 696 696 889 +((( 697 697 923.1 - SF7BW125 to SF12BW125 891 +))) 698 698 893 +((( 699 699 923.3 - SF7BW125 to SF12BW125 895 +))) 700 700 897 +((( 898 + 899 +))) 701 701 901 +((( 702 702 (% style="color:blue" %)**Downlink:** 903 +))) 703 703 905 +((( 704 704 Uplink channels 1-7(RX1) 907 +))) 705 705 909 +((( 706 706 921.9 - SF12BW125 (RX2 downlink only; SF12BW125 might be changed to SF9BW125) 911 +))) 707 707 708 708 709 709 710 710 === 2.8.7 IN865-867 (IN865) === 711 711 917 +((( 712 712 (% style="color:blue" %)**Uplink:** 919 +))) 713 713 921 +((( 714 714 865.0625 - SF7BW125 to SF12BW125 923 +))) 715 715 925 +((( 716 716 865.4025 - SF7BW125 to SF12BW125 927 +))) 717 717 929 +((( 718 718 865.9850 - SF7BW125 to SF12BW125 931 +))) 719 719 933 +((( 934 + 935 +))) 720 720 937 +((( 721 721 (% style="color:blue" %)**Downlink:** 939 +))) 722 722 941 +((( 723 723 Uplink channels 1-3 (RX1) 943 +))) 724 724 945 +((( 725 725 866.550 - SF10BW125 (RX2) 947 +))) 726 726 727 727 728 728 ... ... @@ -750,26 +750,51 @@ 750 750 751 751 = 3. Configure LSPH01 via AT Command or LoRaWAN Downlink = 752 752 975 +((( 753 753 Use can configure LSPH01 via AT Command or LoRaWAN Downlink. 977 +))) 754 754 755 -* AT Command Connection: See [[FAQ>>path:#H6.FAQ]]. 756 -* LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]] 979 +* ((( 980 +AT Command Connection: See [[FAQ>>path:#H6.FAQ]]. 981 +))) 982 +* ((( 983 +LoRaWAN Downlink instruction for different platforms: [[IoT LoRaWAN Server>>path:/xwiki/bin/view/Main/]] 984 +))) 757 757 986 +((( 758 758 There are two kinds of commands to configure LSPH01, they are: 988 +))) 759 759 760 -* (% style="color:#4f81bd" %)** General Commands**. 990 +* ((( 991 +(% style="color:#4f81bd" %)** General Commands**. 992 +))) 761 761 994 +((( 762 762 These commands are to configure: 996 +))) 763 763 764 -* General system settings like: uplink interval. 765 -* LoRaWAN protocol & radio related command. 998 +* ((( 999 +General system settings like: uplink interval. 1000 +))) 1001 +* ((( 1002 +LoRaWAN protocol & radio related command. 1003 +))) 766 766 1005 +((( 767 767 They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:[[End Device AT Commands and Downlink Command>>path:/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]] 1007 +))) 768 768 1009 +((( 1010 + 1011 +))) 769 769 770 -* (% style="color:#4f81bd" %)** Commands special design for LSPH01** 1013 +* ((( 1014 +(% style="color:#4f81bd" %)** Commands special design for LSPH01** 1015 +))) 771 771 1017 +((( 772 772 These commands only valid for LSPH01, as below: 1019 +))) 773 773 774 774 775 775 ... ... @@ -783,16 +783,27 @@ 783 783 784 784 785 785 1033 +((( 786 786 (% style="color:#037691" %)**Downlink Command: 0x01** 1035 +))) 787 787 1037 +((( 788 788 Format: Command Code (0x01) followed by 3 bytes time value. 1039 +))) 789 789 1041 +((( 790 790 If the downlink payload=0100003C, it means set the END Node’s Transmit Interval to 0x00003C=60(S), while type code is 01. 1043 +))) 791 791 792 -* Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds 793 -* Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 1045 +* ((( 1046 +Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds 1047 +))) 1048 +* ((( 1049 +Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 794 794 795 795 1052 + 1053 +))) 796 796 797 797 == 3.2 Set Interrupt Mode == 798 798 ... ... @@ -803,15 +803,28 @@ 803 803 [[image:image-20220607171716-9.png]] 804 804 805 805 1064 +((( 806 806 (% style="color:#037691" %)**Downlink Command: 0x06** 1066 +))) 807 807 1068 +((( 808 808 Format: Command Code (0x06) followed by 3 bytes. 1070 +))) 809 809 1072 +((( 810 810 This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06. 1074 +))) 811 811 812 -* Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode 813 -* Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger 1076 +* ((( 1077 +Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode 1078 +))) 1079 +* ((( 1080 +Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger 1081 +))) 814 814 1083 +((( 1084 + 1085 +))) 815 815 816 816 817 817 ... ... @@ -832,7 +832,6 @@ 832 832 * Reply to the confirmation package: 26 01 833 833 * Reply to non-confirmed packet: 26 00 834 834 835 - 836 836 Device will send an uplink after got this downlink command. With below payload: 837 837 838 838 Configures info payload: ... ... @@ -990,9 +990,13 @@ 990 990 991 991 === 4.3.2 Replace the battery === 992 992 1263 +((( 993 993 You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board. 1265 +))) 994 994 1267 +((( 995 995 The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user can’t find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes) 1269 +))) 996 996 997 997 998 998 ... ... @@ -1013,7 +1013,9 @@ 1013 1013 (% style="background-color:yellow" %)** USB TTL RXD <~-~-~-~-> UART_TXD** 1014 1014 1015 1015 1290 +((( 1016 1016 In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LSPH01. LSPH01 will output system info once power on as below: 1292 +))) 1017 1017 1018 1018 1019 1019 [[image:1654593712276-618.png]] ... ... @@ -1055,9 +1055,6 @@ 1055 1055 * (% style="color:red" %)**IN865**(%%): LoRaWAN IN865 band 1056 1056 * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band 1057 1057 1058 - 1059 - 1060 - 1061 1061 = 9. Packing Info = 1062 1062 1063 1063 ... ... @@ -1072,9 +1072,6 @@ 1072 1072 * Package Size / pcs : cm 1073 1073 * Weight / pcs : g 1074 1074 1075 - 1076 - 1077 - 1078 1078 = 10. Support = 1079 1079 1080 1080 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.