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1 (% style="text-align:center" %)
2 [[image:image-20220615144725-2.jpeg]]
3
4 **Table of Contents:**
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9
10
11
12 = 1.  Introduction =
13
14 == 1.1 ​ What is LMDS200 Microwave Radar DistanceSensor ==
15
16 (((
17
18
19 (((
20 (((
21 (((
22 (((
23 The Dragino LMDS200 is a (% style="color:#4472c4" %)**LoRaWAN Microwave Radar distance sensor**(%%). It uses (% style="color:#4472c4" %)**24Ghz Microwave**(%%) to detect the distance between sensor and different objects. Compare vs ultrasonic or Lidar measurement method, Microwave Radar is (% style="color:#4472c4" %)**more reliable for condensation / dusty environment**(%%). It can sense correct distance even there is water or thick dust on top of the sensor.
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25
26 (((
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28 )))
29
30 (((
31 The LMDS200 can be applied to scenarios such as horizontal distance measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, etc.
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33
34 (((
35
36 )))
37
38 (((
39 LMDS200 can (% style="color:#4472c4" %)**measure two distances**(%%): the closest object and next object behind the closest one.
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41
42 (((
43
44 )))
45
46 (((
47 LMDS200 supports (% style="color:#4472c4" %)**Alarm Feature**(%%), user can set the LMDS200 to uplink data in a short interval when the distance is out of configured range.
48 )))
49
50 (((
51
52 )))
53
54 (((
55 The LoRa wireless technology used in LMDS200 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
56 )))
57
58 (((
59
60 )))
61
62 (((
63 LMDS200 is powered by 8500mAh Li-SOCI2 battery, it is designed for long term use up to 5 years.
64 )))
65
66 (((
67
68 )))
69
70 (((
71 Each LMDS200 is pre-load with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect after power on.
72 )))
73
74 (((
75
76 )))
77
78 (((
79 *Battery life depends on how often to send data, please see [[battery analyzer>>||anchor="H4. Battery & how to replace"]].
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84 )))
85
86
87 [[image:1655277036890-950.png]]
88
89
90
91 == ​1.2  Features ==
92
93 * LoRaWAN 1.0.3 Class A
94 * Ultra-low power consumption
95 * Microwave Radar for distance detection
96 * Short uplink interval for Distance Alarm
97 * Monitor Battery Level
98 * Bands: CN470/EU433/KR920/US915/EU868/AS923/AU915/IN865
99 * AT Commands to change parameters
100 * Uplink on periodically
101 * Downlink to change configure
102 * 8500mAh Battery for long term use
103 * Wall Mountable
104 * Outdoor Use
105
106 == 1.3  Radar probe specification ==
107
108 * Measuring Method: FMCW
109 * Frequency: 24.000 ~~ 24.500 GHz
110 * Measurement output power: 6dBm
111 * Measure range: 0.5 ~~ 20m
112 * Accuracy: ±0.1m
113 * Resolution: 0.01m
114 * Horizontal Angel: 78°
115 * Vertical Angel: 23°
116
117 == 1.4  Storage & Operation Temperature ==
118
119 -20°C to +85°C
120
121
122
123 == 1.5 ​ Applications ==
124
125 * Horizontal distance measurement
126 * Liquid level measurement
127 * Parking management system
128 * Object proximity and presence detection
129 * Intelligent trash can management system
130 * Robot obstacle avoidance
131 * Automatic control
132 * Sewer
133 * Bottom water level monitoring
134
135 == 1.6  Installation ==
136
137 Sensor measure direction and angle is as below. When install the sensor, please make sure the sensor direct to object.
138
139 [[image:image-20220615152454-3.png]]
140
141
142 [[image:image-20220615152454-4.png]]
143
144
145
146
147 == 1.7  Pin mapping and power on ==
148
149
150 [[image:1655257026882-201.png]]
151
152
153
154 = 2.  Operation Mode =
155
156
157 == 2.1  How it works ==
158
159 (((
160 Each LMDS200 is shipped with a worldwide unique set of OTAA keys. To use LMDS200 in a LoRaWAN network, user needs to input the OTAA keys in the LoRaWAN network server. So LMDS200 can join the LoRaWAN network and start to transmit sensor data.
161 )))
162
163
164
165 == 2.2  ​Example to use for LoRaWAN network ==
166
167 (((
168 Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LG308>>url:http://www.dragino.com/products/lora/item/140-lg308.html]] as a LoRaWAN gateway in this example.
169 )))
170
171 (((
172 [[image:1655278047781-517.png]]
173
174 * In this user case, the LMDS200 is installed on top of river to detect the water level and send the level info to the LoRaWAN server. The LMDS200 will uplink different types of messages to the LoRaWAN server. See [[Uplink payload>>path:#Uplink_Payload]] for detail.
175 )))
176
177 (((
178 Assume the LoRaWAN Gateway DLOS8 is already set to connect to the [[TTN V3 network >>url:https://eu1.cloud.thethings.network]]. We need to add the LMDS200 device in TTN V3:
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180
181 (((
182 (((
183
184 )))
185
186 (((
187 (% style="color:blue" %)**Step 1**(%%): Create a device in TTN with the OTAA keys from LMDS200.
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189 )))
190
191 (((
192 (((
193 Each LMDS200 is shipped with a sticker with the default device keys, user can find this sticker in the box. it looks like below.
194
195 [[image:1655278302970-688.png]]
196
197
198
199 )))
200 )))
201
202 Users can enter these keys in the LoRaWAN Server portal. Below is the TTN V3 screenshot:
203
204 __**Add APP EUI**__ in the application.
205
206
207 [[image:image-20220610161353-4.png]]
208
209 [[image:image-20220610161353-5.png]]
210
211 [[image:image-20220610161353-6.png]]
212
213
214 [[image:image-20220610161353-7.png]]
215
216
217
218 You can also choose to create the device manually.
219
220 [[image:image-20220610161538-8.png]]
221
222
223
224 **Add APP KEY and DEV EUI**
225
226 [[image:1655278497961-944.png]]
227
228
229
230 (% style="color:blue" %)**Step 2**(%%):  Power on LMDS200
231
232
233 Put a Jumper on JP2 to power on the device. ( The Switch must be in FLASH position).
234
235 [[image:1655278589727-228.png]]
236
237 Put the jumper to power on LMDS200 and it will auto-join to the TTN V3 network. After join success, it will start to upload sensor data to TTN V3 and the user can see it in the panel.
238
239
240
241 == 2.3  ​Uplink Payload ==
242
243 Uplink payloads have two types:
244
245 * Distance Value: Use FPORT=2
246 * Other control commands: Use other FPORT fields.
247
248 The application server should parse the correct value based on FPORT settings.
249
250 (((
251 (((
252 (((
253
254
255
256 )))
257 )))
258 )))
259
260 === 2.3.1  Device Status, FPORT~=5 ===
261
262 Include device configure status. Once LMDS200 Joined the network, it will uplink this message to the server.
263
264 Users can also use the downlink command (0x26 01) to ask LMDS200 to resend Device Status.
265
266 [[image:image-20220615154327-2.png]]
267
268
269 [[image:image-20220615154022-1.png]](% style="display:none" %)
270
271
272 * (% style="color:#037691" %)**Sensor Model**(%%)**:** For LMDS200, this value is 0x0C
273
274 * (% style="color:#037691" %)**Firmware Version**(%%)**:** 0x0100, Means: v1.0.0 version
275
276 * (% style="color:#037691" %)**Frequency Band**(%%)**:**
277
278 *0x01: EU868
279
280 *0x02: US915
281
282 *0x03: IN865
283
284 *0x04: AU915
285
286 *0x05: KZ865
287
288 *0x06: RU864
289
290 *0x07: AS923
291
292 *0x08: AS923-1
293
294 *0x09: AS923-2
295
296 *0x0a: AS923-3
297
298 *0x0b: CN470
299
300 *0x0c: EU433
301
302 *0x0d: KR920
303
304 *0x0e: MA869
305
306
307 * (% style="color:#037691" %)**Sub-Band**(%%)**:**
308 ** AU915 and US915:value 0x00 ~~ 0x08
309 ** CN470: value 0x0B ~~ 0x0C
310 ** Other Bands: Always 0x00
311
312 * (% style="color:#037691" %)**Battery Info:**
313
314 Check the battery voltage.
315
316 Ex1: 0x0B45 = 2885mV
317
318 Ex2: 0x0B49 = 2889mV
319
320
321
322 === 2.3.2  Sensor Configuration, FPORT~=4 ===
323
324 (((
325 LMDS200 will only send this command after getting the downlink command (0x26 02) from the server.
326
327 (% border="1" cellspacing="10" style="background-color:#ffffcc; width:494px" %)
328 |(% colspan="5" style="width:491px" %)**Sensor Configuration FPORT=4**
329 |**Size (bytes)**|(% style="width:84px" %)**3**|(% style="width:73px" %)**1**|(% style="width:117px" %)**4**|(% style="width:136px" %)**1**
330 |**Value**|(% style="width:84px" %)(((
331 [[TDC (unit:sec)>>||anchor="H"]]
332 )))|(% style="width:73px" %)(((
333 [[ATDC (unit:min)>>||anchor="H"]]
334 )))|(% style="width:117px" %)[[Alarm Settings>>||anchor="H"]]|(% style="width:136px" %)[[Interrupt Settings>>||anchor="H"]]
335 )))
336
337 [[image:1655279779620-413.png]]
338
339
340 === 2.3.3  Interrupt Pin ===
341
342 This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2A0SetInterruptMode"]] for the hardware and software set up.
343
344 **Example:**
345
346 0x00: Normal uplink packet.
347
348 0x01: Interrupt Uplink Packet.
349
350
351
352 === 2.3.4  DS18B20 Temperature sensor ===
353
354 This is optional, user can connect external DS18B20 sensor to the +3.3v, 1-wire and GND pin . and this field will report temperature.
355
356 **Example**:
357
358 If payload is: 0105H:  (0105 & FC00 == 0), temp = 0105H /10 = 26.1 degree
359
360 If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
361
362 (% style="color:red" %)Note: DS18B20 feature is supported in the hardware version > v1.3 which made since early of 2021.
363
364
365
366 === 2.3.5  Sensor Flag ===
367
368 (((
369 0x01: Detect Ultrasonic Sensor
370 )))
371
372 (((
373 0x00: No Ultrasonic Sensor
374 )))
375
376
377
378 === 2.3.6  Decode payload in The Things Network ===
379
380 While using TTN network, you can add the payload format to decode the payload.
381
382
383 [[image:1655261164557-670.png]]
384
385 (((
386 The payload decoder function for TTN V3 is here:
387 )))
388
389 (((
390 (((
391 LDDS20 TTN V3 Payload Decoder: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS20/Payload_Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Payload_Decoder/]]
392 )))
393 )))
394
395
396
397 == 2.4  Downlink Payload ==
398
399 By default, LDDS20 prints the downlink payload to console port.
400
401 [[image:image-20220615100930-15.png]]
402
403
404 **Examples:**
405
406
407 * (% style="color:blue" %)**Set TDC**
408
409 If the payload=0100003C, it means set the END Node's TDC to 0x00003C=60(S), while type code is 01.
410
411 Payload:    01 00 00 1E    TDC=30S
412
413 Payload:    01 00 00 3C    TDC=60S
414
415
416 * (% style="color:blue" %)**Reset**
417
418 If payload = 0x04FF, it will reset the LDDS20
419
420
421 * (% style="color:blue" %)**CFM**
422
423 Downlink Payload: 05000001, Set AT+CFM=1 or 05000000 , set AT+CFM=0
424
425
426
427 == 2.5  ​Show Data in DataCake IoT Server ==
428
429 (((
430 [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
431 )))
432
433 (((
434
435 )))
436
437 (((
438 (% style="color:blue" %)**Step 1**(%%)**: Be sure that your device is programmed and properly connected to the network at this time.**
439 )))
440
441 (((
442 (% style="color:blue" %)**Step 2**(%%)**: To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:**
443 )))
444
445
446 [[image:1654592790040-760.png]]
447
448
449 [[image:1654592800389-571.png]]
450
451
452 (% style="color:blue" %)**Step 3**(%%)**: Create an account or log in Datacake.**
453
454 (% style="color:blue" %)**Step 4**(%%)**: Search the LDDS75 and add DevEUI.(% style="color:red" %)(Note: LDDS20 use same payload as LDDS75)(%%)**
455
456 [[image:1654851029373-510.png]]
457
458
459 After added, the sensor data arrive TTN V3, it will also arrive and show in Datacake.
460
461 [[image:image-20220610165129-11.png||height="595" width="1088"]]
462
463
464 == 2.6  LED Indicator ==
465
466 The LDDS20 has an internal LED which is to show the status of different state.
467
468
469 * Blink once when device power on.
470 * The device detects the sensor and flashes 5 times.
471 * Solid ON for 5 seconds once device successful Join the network.
472 * Blink once when device transmit a packet.
473
474 == 2.7  ​Firmware Change Log ==
475
476
477 (((
478 **Firmware download link:  **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]]
479 )))
480
481 (((
482
483 )))
484
485 (((
486 **Firmware Upgrade Method:  [[Firmware Upgrade Instruction>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]]**
487 )))
488
489
490
491 == 2.8  Battery Analysis ==
492
493
494 === 2.8.1  Battery Type ===
495
496 (((
497 The LDDS20 battery is a combination of a 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is non-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
498 )))
499
500 (((
501
502 )))
503
504 (((
505 The battery related documents as below:
506 )))
507
508 * (((
509 (((
510 [[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
511 )))
512 )))
513 * (((
514 (((
515 [[Lithium-Thionyl Chloride Battery  datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
516 )))
517 )))
518 * (((
519 (((
520 [[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
521 )))
522 )))
523
524 [[image:image-20220615111024-1.png]]
525
526
527
528 === 2.8.2  Battery Note ===
529
530 The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to uplink data, then the battery life may be decreased.
531
532
533
534 === 2.8.3  Replace the battery ===
535
536 (((
537 (((
538 You can change the battery in the NBSN95.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
539 )))
540
541 (((
542
543 )))
544
545 (((
546 The default battery pack of NBSN95 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
547 )))
548 )))
549
550
551
552 === 2.8.4  Battery Life Analyze ===
553
554 (((
555 Dragino battery powered products are all run in Low Power mode. User can check the guideline from this link to calculate the estimate battery life:
556 )))
557
558 (((
559 [[https:~~/~~/www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf>>url:https://www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf]]
560 )))
561
562
563
564 = 3.  Using the AT Commands =
565
566 (((
567 (((
568
569 )))
570 )))
571
572 == 3.1  Access AT Commands ==
573
574 LDDS20 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LDDS20 for using AT command, as below.
575
576
577 [[image:image-20220610172924-4.png||height="483" width="988"]]
578
579
580 Or if you have below board, use below connection:
581
582
583 [[image:image-20220610172924-5.png]]
584
585
586 (((
587 In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LDDS20. LDDS20 will output system info once power on as below:
588 )))
589
590
591 [[image:image-20220610172924-6.png||height="601" width="860"]]
592
593 Below are the available commands, a more detailed AT Command manual can be found at [[AT Command Manual>>https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/]].
594
595
596 AT+<CMD>?  :  Help on <CMD>
597
598 AT+<CMD>  :  Run <CMD>
599
600 AT+<CMD>=<value>  :  Set the value
601
602 AT+<CMD>=?  :  Get the value
603
604
605 (% style="color:#037691" %)** General Commands :**     
606
607 AT  :  Attention       
608
609 AT?  :  Short Help     
610
611 ATZ :  MCU Reset    
612
613 AT+TDC :  Application Data Transmission Interval 
614
615
616 (% style="color:#037691" %)** Keys, IDs and EUIs management :**
617
618 AT+APPEUI  :  Application EUI      
619
620 AT+APPKEY  :  Application Key     
621
622 AT+APPSKEY  :  Application Session Key
623
624 AT+DADDR :  Device Address     
625
626 AT+DEUI :  Device EUI     
627
628 AT+NWKID  :  Network ID (You can enter this command change only after successful network connection) 
629
630 AT+NWKSKEY  : Network Session Key Joining and sending date on LoRa network  
631
632 AT+CFM :  Confirm Mode       
633
634 AT+CFS :  Confirm Status       
635
636 AT+JOIN  :  Join LoRa? Network       
637
638 AT+NJM  :  LoRa? Network Join Mode    
639
640 AT+NJS  :  LoRa? Network Join Status    
641
642 AT+RECV  :  Print Last Received Data in Raw Format
643
644 AT+RECVB :  Print Last Received Data in Binary Format      
645
646 AT+SEND  :  Send Text Data      
647
648 AT+SENB  :  Send Hexadecimal Data
649
650
651 (% style="color:#037691" %)** LoRa Network Management :**
652
653 AT+ADR  :  Adaptive Rate
654
655 AT+CLASS  :  LoRa Class(Currently only support class A
656
657 AT+DCS  :  Duty Cycle Setting 
658
659 AT+DR  :  Data Rate (Can Only be Modified after ADR=0)     
660
661 AT+FCD  :  Frame Counter Downlink       
662
663 AT+FCU  :  Frame Counter Uplink   
664
665 AT+JN1DL  :  Join Accept Delay1
666
667 AT+JN2DL  :  Join Accept Delay2
668
669 AT+PNM  :  Public Network Mode   
670
671 AT+RX1DL  :  Receive Delay1      
672
673 AT+RX2DL  :  Receive Delay2      
674
675 AT+RX2DR  :  Rx2 Window Data Rate 
676
677 AT+RX2FQ  :  Rx2 Window Frequency
678
679 AT+TXP  :  Transmit Power
680
681
682 (% style="color:#037691" %)** Information :**
683
684 AT+RSSI  :  RSSI of the Last Received Packet   
685
686 AT+SNR  :  SNR of the Last Received Packet   
687
688 AT+VER  :  Image Version and Frequency Band       
689
690 AT+FDR  :  Factory Data Reset
691
692 AT+PORT  :  Application Port    
693
694 AT+CHS  :  Get or Set Frequency (Unit: Hz) for Single Channel Mode
695
696 AT+CHE  :  Get or Set eight channels mode, Only for US915, AU915, CN470
697
698
699
700 == 3.2  Set Interrupt Mode ==
701
702 Feature, Set Interrupt mode for GPIO_EXIT.
703
704 (% style="color:#037691" %)**Downlink Command: AT+INTMOD**
705
706 [[image:image-20220610174917-9.png]]
707
708
709 (((
710 (% style="color:#037691" %)**Downlink Command: 0x06**
711 )))
712
713 (((
714 Format: Command Code (0x06) followed by 3 bytes.
715 )))
716
717 (((
718 (((
719 This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06.
720 )))
721 )))
722
723 * (((
724 Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
725 )))
726 * (((
727 Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
728 )))
729
730 (((
731
732 )))
733
734 (((
735
736 )))
737
738 = 4.  FAQ =
739
740 == 4.1  What is the frequency plan for LDDS20? ==
741
742 LDDS20 use the same frequency as other Dragino products. User can see the detail from this link:  [[Introduction>>doc:Main.End Device Frequency Band.WebHome||anchor="H1.Introduction"]]
743
744
745
746 == 4.2  How to change the LoRa Frequency Bands/Region ==
747
748 You can follow the instructions for [[how to upgrade image>>||anchor="H2.7A0200BFirmwareChangeLog"]].
749 When downloading the images, choose the required image file for download. ​
750
751
752
753 = 5.  Trouble Shooting =
754
755 == 5.1  Why I can't join TTN V3 in US915 / AU915 bands? ==
756
757 It is due to channel mapping. Please see below link:  [[Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]]
758
759
760 == 5.2  AT Command input doesn't work ==
761
762 In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
763
764 (((
765
766 )))
767
768
769 = 6.  Order Info =
770
771
772 Part Number **:** (% style="color:blue" %)**LDDS20-XX**
773
774
775 (% style="color:blue" %)**XX**(%%)**: **The default frequency band
776
777 * (% style="color:red" %)**AS923 **(%%)**:** LoRaWAN AS923 band
778 * (% style="color:red" %)**AU915 **(%%)**:** LoRaWAN AU915 band
779 * (% style="color:red" %)**EU433 **(%%)**:** LoRaWAN EU433 band
780 * (% style="color:red" %)**EU868 **(%%)**:** LoRaWAN EU868 band
781 * (% style="color:red" %)**KR920 **(%%)**:** LoRaWAN KR920 band
782 * (% style="color:red" %)**US915 **(%%)**:** LoRaWAN US915 band
783 * (% style="color:red" %)**IN865 **(%%)**:**  LoRaWAN IN865 band
784 * (% style="color:red" %)**CN470 **(%%)**:** LoRaWAN CN470 band
785
786 = 7. ​ Packing Info =
787
788
789 (((
790 **Package Includes**:
791 )))
792
793 * (((
794 LDDS20 LoRaWAN Liquid Level Sensor x 1
795 )))
796
797 (((
798 (% style="color:red" %)**Note:**
799 )))
800
801 (((
802 (((
803 (% style="color:red" %)**Ultrasonic coupling paste**(%%) and(% style="color:red" %)** Eproxy AB glue**(%%) are subjected in most shipping way. So the default package doesn't include it and user needs to purchase locally.
804 )))
805 )))
806
807 (((
808
809 )))
810
811 (((
812 **Dimension and weight**:
813 )))
814
815 * (((
816 Device Size: cm
817 )))
818 * (((
819 Device Weight: g
820 )))
821 * (((
822 Package Size / pcs : cm
823 )))
824 * (((
825 Weight / pcs : g
826
827
828
829 )))
830
831 = 8.  ​Support =
832
833 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
834 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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