Last modified by Mengting Qiu on 2025/01/10 09:53
<
From version < 6.2 >
edited by Xiaoling
on 2023/05/22 09:30
To version < 4.7 >
edited by Xiaoling
on 2023/05/16 09:32
>
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Summary

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... ... @@ -51,12 +51,8 @@
51 51  )))
52 52  
53 53  
54 -[[image:image-20230522092934-2.png||height="346" width="774"]]
55 -
56 -
57 57  == 1.2 ​Features ==
58 58  
59 -
60 60  * LoRaWAN 1.0.3 Class A
61 61  * Ultra-low power consumption
62 62  * Bands: CN470/EU433/KR920/US915/EU868/AS923/AU915/IN865
... ... @@ -71,10 +71,8 @@
71 71  * Wall Mountable
72 72  * Outdoor Use
73 73  
74 -
75 75  == 1.3 Specification ==
76 76  
77 -
78 78  (% style="color:#037691" %)**Common DC Characteristics:**
79 79  
80 80  * Supply Voltage: built in 8500mAh Li-SOCI2 battery , 2.5v ~~ 3.6v
... ... @@ -105,10 +105,8 @@
105 105  * Sleep Mode: 5uA @ 3.3v
106 106  * LoRa Transmit Mode: 125mA @ 20dBm, 82mA @ 14dBm
107 107  
108 -
109 109  == 1.4 Applications ==
110 110  
111 -
112 112  [[image:Main.User Manual for LoRaWAN End Nodes.LDS03A - Outdoor LoRaWAN OpenClose Door Sensor Manual.WebHome@1654741400370-813.png]]
113 113  
114 114  
... ... @@ -139,7 +139,6 @@
139 139  )))
140 140  |(% style="width:167px" %)Fast press ACT 5 times.|(% style="width:117px" %)Deactivate Device|(% style="width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means Device is in Deep Sleep Mode.
141 141  
142 -
143 143  == 1.7 BLE connection ==
144 144  
145 145  
... ... @@ -185,9 +185,7 @@
185 185  
186 186  The LPS8V2 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
187 187  
188 -[[image:image-20230522092858-1.png||height="391" width="874"]]
189 189  
190 -
191 191  (% style="color:blue" %)**Step 1:**(%%) Create a device in TTN with the OTAA keys from DS03A-LB.
192 192  
193 193  Each DS03A-LB is shipped with a sticker with the default device EUI as below:
... ... @@ -246,7 +246,7 @@
246 246  
247 247  Example parse in TTNv3
248 248  
249 -[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual/WebHome/image-20230415153147-2.png?rev=1.1||alt="图片-20230415153147-2.png" height="209" width="1063"]]
238 +[[image:image-20230415153147-2.png||height="220" width="1120"]]
250 250  
251 251  
252 252  (% style="color:#037691" %)**Sensor Model**(%%): For DS03A-LB, this value is 0x0B
... ... @@ -307,7 +307,7 @@
307 307  
308 308  DS03A-LB will send this uplink **after** Device Status once join the LoRaWAN network successfully. And DS03A-LB will send uplinks when:
309 309  
310 -* Every 2 hours, this interval [[can be changed>>||anchor="H3.3.1SetTransmitIntervalTime"]].
299 +* Every 2 hours, this interval [[can be changed>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/#H3.1A0SetTransmitIntervalTime]].
311 311  * There is an Open/Close event.  (This info can be disabled by AT+DISALARM=1)
312 312  
313 313  Uplink Payload totals 11 bytes.
... ... @@ -315,14 +315,14 @@
315 315  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:520px" %)
316 316  |=(% colspan="5" style="background-color: rgb(217, 226, 243); color: rgb(0, 112, 192); width: 522px;" %)**Real-Time Open/Close Status, FPORT=2**
317 317  |(% style="width:95px" %)**Size(bytes)**|(% style="width:78px" %)**1**|(% style="width:98px" %)**3**|(% style="width:144px" %)**3**|(% style="width:108px" %)**4**
318 -|(% style="width:95px" %)**Value**|(% style="width:78px" %)Status & [[Alarm>>||anchor="H3.3.4A0AlarmBaseonTimeout"]]|(% style="width:98px" %)Total open door events|(% style="width:144px" %)(((
307 +|(% style="width:95px" %)**Value**|(% style="width:78px" %)Status & [[Alarm>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/#H3.8A0AlarmBaseonTimeout]]|(% style="width:98px" %)Total open door events|(% style="width:144px" %)(((
319 319  The last door open duration (unit: min)
320 -)))|(% style="width:108px" %)[[Unix TimeStamp>>||anchor="H2.5.2UnixTimeStamp"]]
309 +)))|(% style="width:108px" %)[[Unix TimeStamp>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/#H2.4.1A0UnixTimeStamp]]
321 321  
322 322  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:518.818px" %)
323 323  |=(% colspan="4" style="background-color: rgb(217, 226, 243); color: rgb(0, 112, 192); width: 516px;" %)**Status & Alarm field**
324 324  |(% style="width:76px" %)**Size(bit)**|(% style="width:70px" %)**6**|(% style="width:240px" %)**1**|(% style="width:130px" %)**1**
325 -|(% style="width:76px" %)**Value**|(% style="width:70px" %)Reserve|(% style="width:240px" %)[[Enable/disable Timeout Alarm>>||anchor="H3.3.3A0Enable2FDisableAlarm"]]
314 +|(% style="width:76px" %)**Value**|(% style="width:70px" %)Reserve|(% style="width:240px" %)[[Enable/disable Timeout Alarm>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/#H3.8A0AlarmBaseonTimeout]]
326 326  0: No Alarm; 1: Alarm|(% style="width:130px" %)Status
327 327  0: Close, 1: Open
328 328  
... ... @@ -332,12 +332,12 @@
332 332  === 2.3.3  Historical Door Open/Close Event, FPORT~=3 ===
333 333  
334 334  
335 -DS03A-LB stores sensor values and users can retrieve these history values via the [[downlink command>>||anchor="H2.5DatalogFeature"]].
324 +DS03A-LB stores sensor values and users can retrieve these history values via the [[downlink command>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/#H2.4A0DatalogFeature]].
336 336  
337 337  The historical payload includes one or multiplies entries and every entry has the same payload as Real-Time open/close status.
338 338  
339 339  * (((
340 -Each data entry is 11 bytes and has the same structure as [[Real-Time open/close status>>||anchor="H2.3.2A0Real-TimeOpen2FCloseStatus2CUplinkFPORT3D2"]], to save airtime and battery, DS03A-LB will send max bytes according to the current DR and Frequency bands.
329 +Each data entry is 11 bytes and has the same structure as [[Real-Time open/close status>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/#H2.3.3A0Real-TimeOpen2FCloseStatus2CUplinkFPORT3D2]], to save airtime and battery, DS03A-LB will send max bytes according to the current DR and Frequency bands.
341 341  )))
342 342  
343 343  For example, in the US915 band, the max payload for different DR is:
... ... @@ -454,7 +454,7 @@
454 454  === 2.5.1 Ways to get datalog via LoRaWAN ===
455 455  
456 456  
457 -Set PNACKMD=1, DS03A-LB will wait for ACK for every uplink, when there is no LoRaWAN network,DS03A-LB will mark these records with non-ack messages and store the sensor data, and it will send all messages (10s interval) after the network recovery.
446 +Set [[PNACKMD=1>>||anchor="H2.5.4DatalogUplinkpayloadA028FPORT3D329"]], DS03A-LB will wait for ACK for every uplink, when there is no LoRaWAN network,DS03A-LB will mark these records with non-ack messages and store the sensor data, and it will send all messages (10s interval) after the network recovery.
458 458  
459 459  * a) DS03A-LB will do an ACK check for data records sending to make sure every data arrive server.
460 460  * b) DS03A-LB will send data in **CONFIRMED Mode** when PNACKMD=1, but DS03A-LB won't re-transmit the packet if it doesn't get ACK, it will just mark it as a NONE-ACK message. In a future uplink if DS03A-LB gets a ACK, DS03A-LB will consider there is a network connection and resend all NONE-ACK Message.
... ... @@ -502,16 +502,13 @@
502 502  
503 503  [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/WebHome/1654746350207-427.png?rev=1.1||alt="1654746350207-427.png"]]
504 504  
505 -
506 506  [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/WebHome/1654747162439-840.png?rev=1.1||alt="1654747162439-840.png"]]
507 507  
508 -
509 509  [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/WebHome/1654746405400-203.png?rev=1.1||alt="1654746405400-203.png"]]
510 510  
511 511  
512 512  [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/WebHome/1654746763908-732.png?rev=1.1||alt="1654746763908-732.png"]]
513 513  
514 -
515 515  [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/WebHome/1654746716087-684.png?rev=1.1||alt="1654746716087-684.png"]]
516 516  
517 517  
... ... @@ -557,7 +557,6 @@
557 557  * AT Command via UART Connection : See [[Connection>>http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H2.3UARTConnectionforSN50v3basemotherboard]].
558 558  * LoRaWAN Downlink.  Instruction for different platforms: See [[IoT LoRaWAN Server>>http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
559 559  
560 -
561 561  == 3.2 General Commands ==
562 562  
563 563  These commands are to configure:
... ... @@ -604,7 +604,6 @@
604 604  * Example 1: Downlink Payload: 0100001E  ~/~/  Set Transmit Interval (TDC) = 30 seconds
605 605  * Example 2: Downlink Payload: 0100003C  ~/~/  Set Transmit Interval (TDC) = 60 seconds
606 606  
607 -
608 608  === 3.3.2 Get Device Status ===
609 609  
610 610  
... ... @@ -617,7 +617,6 @@
617 617  
618 618  === 3.3.3  Enable / Disable Alarm ===
619 619  
620 -
621 621  Feature: Enable/Disable Alarm for open/close event. Default value 0.
622 622  
623 623  (% style="color:blue" %)**AT Command: **
... ... @@ -641,38 +641,38 @@
641 641  
642 642  
643 643  * (((
644 -(% style="color:blue" %)**Keep Status: Status to be monitor**
627 +**Keep Status: Status to be monitor**
645 645  )))
646 646  
647 -(% style="color:#037691" %)**Keep Status = 1**(%%): Monitor Close to Open event
630 +Keep Status = 1: Monitor Close to Open event
648 648  
649 -(% style="color:#037691" %)**Keep Status = 0**(%%): Monitor Open to Close event
632 +Keep Status = 0: Monitor Open to Close event
650 650  
651 651  
652 652  * (((
653 -(% style="color:blue" %)**Keep Time: Timeout to send an Alarm**
636 +**Keep Time: Timeout to send an Alarm**
654 654  )))
655 655  
656 656  Range 0 ~~ 65535(0xFFFF) seconds.
657 657  
658 -If (% style="color:#037691" %)**keep time = 0**(%%), Disable Alarm Base on Timeout feature.
641 +If keep time = 0, Disable Alarm Base on Timeout feature.
659 659  
660 -If (% style="color:#037691" %)**keep time > 0**(%%), device will monitor the keep status event and send an alarm when status doesn't change after timeout.
643 +If keep time > 0, device will monitor the keep status event and send an alarm when status doesn't change after timeout.
661 661  
662 662  
663 -(% style="color:blue" %)**AT Command to configure:**
646 +**AT Command to configure:**
664 664  
665 665  * (((
666 -(% style="color:#037691" %)**AT+TTRIG=1,30** (%%) **~-~->** When the **Keep Status** change from close to open, and device remains in open status for more than 30 seconds. LDS03A will send an uplink packet, the [[Alarm bit>>||anchor="H2.3.2A0Real-TimeOpen2FCloseStatus2CUplinkFPORT3D2"]] (the second bit of 1^^st^^ byte of payload) on this uplink packet is set to 1.
649 +**AT+TTRIG=1,30**  **~-~->** When the **Keep Status** change from close to open, and device remains in open status for more than 30 seconds. LDS03A will send an uplink packet, the [[Alarm bit>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/#H2.3.3A0Real-TimeOpen2FCloseStatus2CUplinkFPORT3D2]] (the second bit of 1^^st^^ byte of payload) on this uplink packet is set to 1.
667 667  )))
668 668  
669 669  * (((
670 -(% style="color:#037691" %)**AT+TTRIG=0,0**  (%%) **~-~-> ** Default Value, disable timeout Alarm.
653 +**AT+TTRIG=0,0**   **~-~-> ** Default Value, disable timeout Alarm.
671 671  )))
672 672  
673 -(% style="color:blue" %)**Downlink Command to configure:**
656 +**Downlink Command to configure:**
674 674  
675 -(% style="color:#037691" %)**Command: 0xA9 aa bb cc**
658 +**Command: 0xA9 aa bb cc**
676 676  
677 677  **A9:** Command Type Code
678 678  
... ... @@ -690,27 +690,27 @@
690 690  
691 691  === 3.3.5  Count Mod ===
692 692  
676 +**AT Command:**
693 693  
694 -(% style="color:blue" %)**AT Command:**
695 -
696 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:520px" %)
697 -|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 277px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 88px;background-color:#D9E2F3;color:#0070C0" %)**Response**
698 -|(% style="width:155px" %)(((
678 +|=**Command Example**|=**Function**|=**Response**
679 +|(((
699 699  AT+COUNTMOD=0
700 -)))|(% style="width:277px" %)(((
681 +)))|(((
701 701  the count value keeps accumulating mode
702 -)))|(% style="width:86px" %)(((
683 +)))|(((
684 +
685 +
703 703  OK
704 704  )))
705 -|(% style="width:155px" %)(((
688 +|(((
706 706  AT+COUNTMOD=1
707 -)))|(% style="width:277px" %)(((
690 +)))|(((
708 708  the count value will be reset after each TDC time（Last Close Duration Reset after each uplink）
709 -)))|(% style="width:86px" %)(((
692 +)))|(((
710 710  OK
711 711  )))
712 712  
713 -(% style="color:blue" %)**Downlink Command:**
696 +**Downlink Command:**
714 714  
715 715  Example:  0B aa  => AT+COUNTMOD = second byte
716 716  
... ... @@ -717,27 +717,27 @@
717 717  
718 718  === 3.3.6  Interrupt Pin Channel Mod ===
719 719  
703 +**AT Command:**
720 720  
721 -(% style="color:blue" %)**AT Command:**
722 -
723 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:500px" %)
724 -|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 288px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 57px;background-color:#D9E2F3;color:#0070C0" %)**Response**
725 -|(% style="width:155px" %)(((
705 +|=**Command Example**|=**Function**|=**Response**
706 +|(((
726 726  AT+TTRCHANNEL=1
727 -)))|(% style="width:288px" %)(((
708 +)))|(((
728 728  set as single channel, only use PB14 pin as interrupt pin.
729 -)))|(% style="width:44px" %)(((
710 +)))|(((
711 +
712 +
730 730  OK
731 731  )))
732 -|(% style="width:155px" %)(((
715 +|(((
733 733  AT+TTRCHANNEL=2
734 -)))|(% style="width:288px" %)(((
717 +)))|(((
735 735  is set as dual channel, use PB14 pin and PB15 pin as interrupt pin.
736 -)))|(% style="width:44px" %)(((
719 +)))|(((
737 737  OK
738 738  )))
739 739  
740 -(% style="color:blue" %)**Downlink Command:**
723 +**Downlink Command:**
741 741  
742 742  Example:  0D aa => AT+TTRCHANNEL = second byte
743 743  
... ... @@ -744,76 +744,73 @@
744 744  
745 745  === 3.3.7  Change the name of AT+TTRIG to AT+TTRIG1 ===
746 746  
730 +**Downlink Command:**
747 747  
748 -(% style="color:blue" %)**Downlink Command:**
749 -
750 750  Example:  A9 01 aa bb cc  => AT+TTRIG1= third byte, 4th byte and 5th byte
751 751  
752 752  
753 753  === 3.3.8  Added AT+TTRIG2 for PB15 pin ===
754 754  
737 +**Downlink Command:**
755 755  
756 -(% style="color:blue" %)**Downlink Command:**
757 -
758 758  Example: A9 02 aa bb cc  => AT+TTRIG2= third byte, 4th byte and 5th byte
759 759  
760 760  
761 761  === 3.3.9  TTRIG1/2 timeout status alarm ===
762 762  
763 -
764 764  It needs to be used with AT+TTRIG1 or AT+TTRIG2. When TTRIG1 or TTRIG2 times out and causes an alarm, and the status does not change subsequently, an alarm packet will be sent at the alarm interval.
765 765  
766 -(% style="color:blue" %)**AT Command:**
746 +**AT Command:**
767 767  
768 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
769 -|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 279px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 76px;background-color:#D9E2F3;color:#0070C0" %)**Response**
770 -|(% style="width:155px" %)(((
748 +|=**Command Example**|=**Function**|=**Response**
749 +|(((
771 771  AT+TTRALARM=0
772 -)))|(% style="width:279px" %)(((
751 +)))|(((
773 773  disable continuous alarm
774 -)))|(% style="width:84px" %)(((
753 +)))|(((
754 +
755 +
775 775  OK
776 776  )))
777 -|(% style="width:155px" %)(((
758 +|(((
778 778  AT+TTRALARM=60
779 -)))|(% style="width:279px" %)(((
780 -The alarm interval is 60 minutes (unit: minutes)
781 -)))|(% style="width:84px" %)(((
760 +)))|(((
761 + The alarm interval is 60 minutes (unit: minutes)
762 +)))|(((
782 782  OK
783 783  )))
784 784  
785 -(% style="color:blue" %)**Downlink Command:**
766 +**Downlink Command:**
786 786  
787 787  Example:  0C aa  => AT+TTRALARM= aa
788 788  
789 789  
790 -=== 3.3.10  Select counting mode ===
771 +=== 3.3.9  Select counting mode ===
791 791  
773 +**AT+TTRMODx=a,b**
792 792  
793 -(% style="color:blue" %)**AT+TTRMODx=a,b**
775 +When **a=0**, the door is opened to count, and when **a=1**,the closed door is counted.
794 794  
795 -When (% style="color:#037691" %)**a=0**(%%), the door is opened to count, and when (% style="color:#037691" %)**a=1**(%%),the closed door is counted.
777 +When **b=0**, it is the last door open duration, and when **b=1**,the last door close duration.
796 796  
797 -When (% style="color:#037691" %)**b=0**(%%), it is the last door open duration, and when (% style="color:#037691" %)**b=1**(%%),the last door close duration.
779 +**AT Command:**
798 798  
799 -(% style="color:blue" %)**AT Command:**
800 -
801 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
802 -|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 278px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 77px;background-color:#D9E2F3;color:#0070C0" %)**Response**
803 -|(% style="width:155px" %)(((
781 +|=**Command Example**|=**Function**|=**Response**
782 +|(((
804 804  AT+TTRMODx=1,0
805 -)))|(% style="width:278px" %)Door closed count and record the last door opened duration|(% style="width:85px" %)(((
784 +)))|Door closed count and record the last door opened duration|(((
785 +
786 +
806 806  OK
807 807  )))
808 -|(% style="width:155px" %)(((
789 +|(((
809 809  AT+TTRMODx=0,1
810 -)))|(% style="width:278px" %)(((
791 +)))|(((
811 811  Door opened count and record the last door Door Door open closed duration
812 -)))|(% style="width:85px" %)(((
793 +)))|(((
813 813  OK
814 814  )))
815 815  
816 -
817 817  = 4. Battery & Power Consumption =
818 818  
819 819  
... ... @@ -839,7 +839,6 @@
839 839  * (Recommanded way) OTA firmware update via wireless: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
840 840  * Update through UART TTL interface. **[[Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]**.
841 841  
842 -
843 843  = 6. FAQ =
844 844  
845 845  
... ... @@ -867,7 +867,6 @@
867 867  
868 868  * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
869 869  
870 -
871 871  = 8. ​Packing Info =
872 872  
873 873  
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885 885  
886 886  * Weight / pcs : g
887 887  
888 -
889 889  = 9. Support =
890 890  
891 891  
892 892  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
893 893  
894 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]].
871 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
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