<
From version < 164.1 >
edited by Kilight Cao
on 2023/04/11 10:15
To version < 180.8 >
edited by Xiaoling
on 2023/04/23 09:45
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -LPS8v2 LoRaWAN Indoor Gateway User Manual
1 +WGT-11 LoRaWAN Indoor Gateway User Manual
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Kilight
1 +XWiki.Xiaoling
Content
... ... @@ -18,28 +18,28 @@
18 18  
19 19  = 1. Introduction =
20 20  
21 -== 1.1 What is LPS8v2 ==
21 +== 1.1 What is WGT-11 ==
22 22  
23 23  
24 24  (((
25 25  (((
26 -The LPS8v2 is an (% style="color:green" %)**open-source LoRaWAN Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via (% style="color:green" %)**WiFi , Ethernet or Cellular Network**(%%) (via Optional 4G module). The LoRa wireless allows users to send data and reach extremely long ranges at low data rates.
26 +The WGT-11 is an (% style="color:green" %)**open-source LoRaWAN Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via (% style="color:green" %)**WiFi , Ethernet or Cellular Network**(%%) (via Optional 4G module). The LoRa wireless allows users to send data and reach extremely long ranges at low data rates.
27 27  )))
28 28  
29 29  (((
30 -The LPS8v2 is fully compatible with LoRaWAN protocol. It supports different kinds of LoRaWAN Network Connections such as: (% style="color:green" %)**Semtech UDP Packet Forwarder, LoRaWAN Basic Station, ChirpStack MQTT Bridge**(%%), and so on. This makes LPS8V2 work with most LoRaWAN platforms in the market.
30 +The WGT-11 is fully compatible with LoRaWAN protocol. It supports different kinds of LoRaWAN Network Connections such as: (% style="color:green" %)**Semtech UDP Packet Forwarder, LoRaWAN Basic Station, ChirpStack MQTT Bridge**(%%), and so on. This makes WGT-11 work with most LoRaWAN platforms in the market.
31 31  )))
32 32  
33 33  (((
34 -LPS8v2 also includes a (% style="color:green" %)**built-in LoRaWAN Server and IoT server**(%%), which provide the possibility for the system integrator to deploy the IoT service without cloud service or 3rd servers.
34 +WGT-11 also includes a (% style="color:green" %)**built-in LoRaWAN Server and IoT server**(%%), which provide the possibility for the system integrator to deploy the IoT service without cloud service or 3rd servers.
35 35  )))
36 36  
37 37  (((
38 -Different countries use different LoRaWAN frequency bands. LPS8v2 has these bands pre-configured. Users can also customize the frequency bands to use in their own LoRa network.
38 +Different countries use different LoRaWAN frequency bands. WGT-11 has these bands pre-configured. Users can also customize the frequency bands to use in their own LoRa network.
39 39  )))
40 40  
41 41  (((
42 -LPS8v2 supports (% style="color:green" %)**remote management**(%%). System Integrator can easy to remote monitor the gateway and maintain it.
42 +WGT-11 supports (% style="color:green" %)**remote management**(%%). System Integrator can easy to remote monitor the gateway and maintain it.
43 43  )))
44 44  
45 45  
... ... @@ -95,28 +95,28 @@
95 95  == 1.5 LED Indicators ==
96 96  
97 97  
98 -LPS8-V2 has totally four LEDs, They are:
98 +WGT-11 has totally four LEDs, They are:
99 99  
100 100  
101 -(% style="color:blue" %)//**➢ Power LED**//(%%)//: This RED LED will be solid if the device is properly powered//
101 +(% style="color:blue" %)**➢ Power LED**(%%): This RED LED will be solid if the device is properly powered
102 102  
103 -(% style="color:blue" %)//**➢ ETH LED**//(%%)//:  This RGB LED will blink GREEN when the ETH port is connecting//
103 +(% style="color:blue" %)**➢ ETH LED**(%%):  This RGB LED will blink GREEN when the ETH port is connecting
104 104  
105 -(% style="color:blue" %)//**➢ SYS LED**//(%%)//:  This RGB LED will show different colors in different states~://
105 +(% style="color:blue" %)**➢ SYS LED**(%%):  This RGB LED will show different colors in different states:
106 106  
107 -// ✓ **SOLID GREEN:** The device is alive with a LoRaWAN server connection.//
107 + ✓ **SOLID GREEN:** The device is alive with a LoRaWAN server connection.
108 108  
109 -// ✓ **BLINKING GREEN:** a) Device has internet connection but no LoRaWAN Connection. or b) Device is in booting stage, in this stage, it will BLINKING GREEN for several seconds and then with BLINKING GREEN together//
109 + ✓ **BLINKING GREEN:** a) Device has internet connection but no LoRaWAN Connection. or b) Device is in booting stage, in this stage, it will BLINKING GREEN for several seconds and then with BLINKING GREEN together
110 110  
111 -// ✓** SOLID RED:** Device doesn't have an Internet connection.//
111 + ✓** SOLID RED:** Device doesn't have an Internet connection.
112 112  
113 -(% style="color:blue" %)//**➢ WIFI LED**//(%%)//: This LED shows the WIFI interface connection status.//
113 +(% style="color:blue" %)**➢ WIFI LED**(%%): This LED shows the WIFI interface connection status.
114 114  
115 115  
116 116  == 1.6 Button Intruction ==
117 117  
118 118  
119 -LPS8-V2 has a black toggle button, which is:
119 +WGT-11 has a black toggle button, which is:
120 120  
121 121  
122 122  (% style="color:blue" %)**//➢ //Long press 4-5s  : **(%%)the gateway will reload the Network and Initialize wifi configuration
... ... @@ -132,21 +132,21 @@
132 132  = 2. Quick Start =
133 133  
134 134  
135 -The LPS8-V2 supports network access via Ethernet or Wi-Fi connection and runs without a network.
135 +The WGT-11 supports network access via Ethernet or Wi-Fi connection and runs without a network.
136 136  
137 -In most cases, the first thing you need to do is make the lps8-v2 accessible to the network.
137 +In most cases, the first thing you need to do is make the WGT-11 accessible to the network.
138 138  
139 139  
140 140  == 2.1 Connects to the network and accesses the gateway Web UI ==
141 141  
142 -== 2.1.1 connect the network ==
142 +=== 2.1.1 connect the network ===
143 143  
144 144  
145 -=== (% style="color:blue" %)**Method 1**(%%):  Connect via Ethernet with DHCP IP from the router ===
145 +==== (% style="color:blue" %)**Method 1**(%%):  Connect via Ethernet with DHCP IP from the router ====
146 146  
147 147  
148 148  (((
149 -Connect the LPS8-V2 Ethernet port to your router and LPS8-V2 can obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8-V2.
149 +Connect the WGT-11 Ethernet port to your router and WGT-11 can obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the WGT-11.
150 150  )))
151 151  
152 152  (((
... ... @@ -156,32 +156,41 @@
156 156  [[image:image-20220622100129-1.png||height="332" width="1263"]]
157 157  
158 158  
159 -=== (% style="color:blue" %)**Method 2**(%%):  Connect via LPS8-V2 Fallback IP ===
160 160  
160 +==== (% style="color:blue" %)**Method 2**(%%):  Connect via WGT-11 Fallback IP ====
161 161  
162 +
162 162  [[image:image-20230107084650-2.png||height="310" width="839"]]
163 163  
164 164  
165 165  (% style="color:blue" %)**Steps to connect via fallback IP:**
166 166  
167 -~1. Connect the PC's Ethernet port to LPS8-V2's WAN port
168 +~1. Connect the PC's Ethernet port to WGT-11's WAN port
168 168  
169 169  2. Configure PC's Ethernet port has IP: 172.31.255.253 and Netmask: 255.255.255.252
170 170  
172 +
173 +Settings ~-~-> Network & Internet ~-~-> Ethernet ~-~-> Change advanced sharing options ~-~-> Double-click"Ethernet" ~-~-> Internet Protocol Version 4 (TCP/IPv4)
174 +
175 +
171 171  As in the below photo:
172 172  
173 -[[image:image-20230107085904-4.png||height="443" width="361"]]
178 +[[image:image-20230413172038-1.png||height="732" width="1243"]]
174 174  
175 -3. In the PC, use IP address 172.31.255.254 to access the LPS8-V2 via Web or Console.
176 176  
181 +Configure computer Ethernet port steps video: **[[attach:fallback ip.mp4||target="_blank"]]**
177 177  
178 -[[image:image-20230111094247-2.png||height="619" width="1250"]]
183 +If you still can't access the WGT-11 fallback ip, follow this connection to debug :**[[Trouble Shooting>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/HP0C/#H9.2A0FallbackIPdoesnotwork2Chowcanuserscheck]]**
179 179  
180 180  
186 +3. In the PC, use IP address 172.31.255.254 to access the WGT-11 via Web or Console.
181 181  
182 -=== (% style="color:blue" %)**Method 3**(%%):  Connect via WiFi with DHCP IP from the router ===
188 +[[image:image-20230111094247-2.png||height="619" width="1250"]]
183 183  
184 184  
191 +
192 +==== (% style="color:blue" %)**Method 3**(%%):  Connect via WiFi with DHCP IP from the router ====
193 +
185 185  [[image:image-20220622100542-2.png||height="369" width="1256"]]
186 186  
187 187  
... ... @@ -201,17 +201,17 @@
201 201  [[image:image-20220622102901-8.png||height="476" width="938"]]
202 202  
203 203  
204 -== 2.1.2 Access Configure Web UI ==
213 +=== 2.1.2 Access Configure Web UI ===
205 205  
206 206  
207 207  **Web Interface**
208 208  
209 -Open a browser on the PC and type the LPS8-V2 ip address (depends on your connect method)
218 +Open a browser on the PC and type the WGT-11 ip address (depends on your connect method)
210 210  
211 211  
212 212  [[(% style="background-color:yellow" %)**//http:~~/~~/IP_ADDRESS //**>>http://IP_ADDRESS]](%%) or (% style="background-color:yellow" %)//**[[http:~~/~~/172.31.255.254>>http://172.31.255.254(]]**//(Fallback IP)
213 213  
214 -You will see the login interface of LPS8-V2 as shown below.
223 +You will see the login interface of WGT-11 as shown below.
215 215  
216 216  The account details for Web Login are:
217 217  
... ... @@ -222,13 +222,84 @@
222 222  [[image:image-20230106153501-1.png||height="367" width="894"]]
223 223  
224 224  
225 -== 2.2 The LPS8-V2 is registered and connected to The Things Network ==
234 +== 2.2  Typical Network Setup ==
226 226  
227 -=== 2.2.1 Select your area frequency ===
236 +=== 2.2.1  Overview ===
228 228  
229 229  
239 +WGT-11 supports flexible network set up for different environment. This section describes the typical network topology can be set in WGT-11. The typical network set up includes:
240 +
241 +* **WAN Port Internet Mode**
242 +* **WiFi Client Mode**
243 +* **Cellular Mode**
244 +
245 +
246 +
247 +=== 2.2.2  Use WAN port to access Internet ===
248 +
249 +
250 +By default, the WGT-11 is set to use the WAN port to connect to an upstream network. When you connect the WGT-11's WAN port to an upstream router, WGT-11 will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:blue" %)**home page**(%%):
251 +
252 +
253 +[[image:image-20230411100633-2.png||height="501" width="935"]]
254 +
255 +
256 +=== 2.2.3  Access the Internet as a WiFi Client ===
257 +
258 +
259 +In the WiFi Client Mode, WGT-11 acts as a WiFi client and gets DHCP from an upstream router via WiFi.
260 +
261 +The settings for WiFi Client is under page (% style="color:blue" %)**Network ~-~-> Wi-Fi**
262 +
263 +[[image:image-20230411095739-1.png||height="264" width="691"]]
264 +
265 +In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click(% style="color:blue" %)** Save & Apply**(%%) to connect.
266 +
267 +
268 +=== 2.2.4  Use built-in 4G modem for internet access ===
269 +
270 +
271 +(% style="color:blue" %)**Since Hardware version HP0C 1.4**
272 +
273 +Users can see whether WGT-11 has EC25 on the label of the gateway to determine whether there is 3G/4G Cellular modem.
274 +
275 +
276 +If the WGT-11 has 3G/4G Cellular modem, user can use it as main internet connection or back up.
277 +
278 +First, install the Micro SIM card as below direction
279 +
280 +Second, Power off/ ON WGT-11 to let it detect the SIM card.
281 +
282 +
283 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/LPS8N%20-%20LoRaWAN%20Gateway%20User%20Manual/WebHome/1657090855037-497.png?rev=1.1||alt="1657090855037-497.png"]]
284 +
285 +
286 +The set up page is (% style="color:blue" %)**Network ~-~-> Cellular**
287 +
288 +While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
289 +
290 +
291 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/LPS8N%20-%20LoRaWAN%20Gateway%20User%20Manual/WebHome/1657090932270-444.png?rev=1.1||alt="1657090932270-444.png"]]
292 +
293 +
294 +=== 2.2.5  Check Internet connection ===
295 +
296 +In the **home** page, we can check the Internet connection.
297 +
298 +* GREEN Tick ​​​​ [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/LPS8N%20-%20LoRaWAN%20Gateway%20User%20Manual/WebHome/1652436675869-206.png?width=15&height=14&rev=1.1||alt="1652436675869-206.png"]] : This interface has Internet connection.
299 +* Yellow  Tick  [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/LPS8N%20-%20LoRaWAN%20Gateway%20User%20Manual/WebHome/1652436705761-420.png?width=15&height=15&rev=1.1||alt="1652436705761-420.png"]] : This interface has IP address but don't use it for internet connection.
300 +* RED Cross  [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/LPS8N%20-%20LoRaWAN%20Gateway%20User%20Manual/WebHome/1652436787176-950.png?width=15&height=14&rev=1.1||alt="1652436787176-950.png"]] : This interface doesn't connected or no internet.
301 +
302 +[[image:image-20230411101534-3.png||height="544" width="942"]]
303 +
304 +
305 +== 2.3 The WGT-11 is registered and connected to The Things Network ==
306 +
307 +=== 2.3.1 Select your area frequency ===
308 +
309 +
230 230  (((
231 -First, you need to set the frequency plan in LPS8-V2 to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor.
311 +First, you need to set the frequency plan in WGT-11 to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor.
232 232  
233 233  
234 234  )))
... ... @@ -236,10 +236,10 @@
236 236  [[image:image-20220622103332-9.png||height="485" width="938"]]
237 237  
238 238  
239 -=== 2.2.2 Get the only gateway EUI ===
319 +=== 2.3.2 Get the only gateway EUI ===
240 240  
241 241  
242 -Every LPS8-V2 has a unique gateway id. The ID can be found on LoRaWAN Semtech page:
322 +Every WGT-11 has a unique gateway id. The ID can be found on LoRaWAN Semtech page:
243 243  
244 244  
245 245  [[image:image-20220622103355-10.png||height="698" width="949"]]
... ... @@ -260,7 +260,7 @@
260 260  [[image:image-20220622103956-12.png]]
261 261  
262 262  
263 -=== 2.2.3 Register the gateway to The Things Network ===
343 +=== 2.3.3 Register the gateway to The Things Network ===
264 264  
265 265  
266 266  **Login to The Things Network**
... ... @@ -293,7 +293,7 @@
293 293  
294 294  //This page shows the LoRa Radio Settings. There is a set of default frequency bands according to LoRaWAN protocol, and users can customize the band* as well.//
295 295  
296 -//Different LPS8v2 hardware versions can support different frequency ranges~://
376 +//Different WGT-11 hardware versions can support different frequency ranges~://
297 297  
298 298  * (% style="color:#0000ff" %)//**868**//(% style="color:black" %)//: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865, or KZ865.//
299 299  * (% style="color:#0000ff" %)//**915**//(% style="color:black" %)//: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920//
... ... @@ -325,7 +325,7 @@
325 325  === 3.3.2 LoRaWAN ~-~-> LoRaWAN Basic Station ===
326 326  
327 327  
328 -//This page is for the connection set up to the TTN Basic Station, AWS-IoT, etc.//
408 +This page is for the connection set up to the TTN Basic Station, AWS-IoT, etc.
329 329  
330 330  
331 331  [[image:image-20220616113246-3.png||height="396" width="672"]]
... ... @@ -421,7 +421,7 @@
421 421  = 4. Build-in Server =
422 422  
423 423  
424 -The default factory version of LPS8-V2 is installed with the built-in Applicant server: (% style="color:blue" %)**Node-Red, and**(%%) LoRaWAN Server: (% style="color:blue" %)**The Things Network - Stack (Open Source 3.19 Version).**
504 +The default factory version of WGT-11 is installed with the built-in Applicant server: (% style="color:blue" %)**Node-Red, and**(%%) LoRaWAN Server: (% style="color:blue" %)**The Things Network - Stack (Open Source 3.19 Version).**
425 425  
426 426  
427 427  [[image:image-20230214095318-5.png||height="347" width="980"]]
... ... @@ -460,12 +460,12 @@
460 460  [[image:image-20220725171719-1.png||height="570" width="769"]]
461 461  
462 462  
463 -=== 4.1.1 The LPS8-V2 is registered and connected to Built-in The Things Network ===
543 +=== 4.1.1 The WGT-11 is registered and connected to Built-in The Things Network ===
464 464  
465 465  
466 466  Users need to set the Service Provider to (% style="color:blue" %)**Local Host/Build-in Server **(%%) and click "Save&Apply"
467 467  
468 -The registration steps are basically similar to [[LPS8-V2 is registered and connected to The Things Network>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/HP0C/#H2.2TheLPS8-V2isregisteredandconnectedtoTheThingsNetwork]]
548 +The registration steps are basically similar to [[WGT-11 is registered and connected to The Things Network>>||anchor="H2.3TheWGT-11isregisteredandconnectedtoTheThingsNetwork"]]
469 469  
470 470  [[image:image-20230321092456-1.png]]
471 471  
... ... @@ -485,7 +485,7 @@
485 485  
486 486  === **Using Node-Red, InfluxDB and Grafana** ===
487 487  
488 -The LPS8-V2 supports this combination, the default, Node-red is pre-installed but the InfluxDB and Grafana is not pre-installed.
568 +The WGT-11 supports this combination, the default, Node-red is pre-installed but the InfluxDB and Grafana is not pre-installed.
489 489  
490 490  
491 491  the users can refer to this link to install them.
... ... @@ -495,7 +495,7 @@
495 495  
496 496  === **Upgrade the node.js** ===
497 497  
498 -By default, the LPS8-V2 node.js uses the pre-install version v12 which is due to Debian the ultra-stable via ultra-old.
578 +By default, the WGT-11 node.js uses the pre-install version v12 which is due to Debian the ultra-stable via ultra-old.
499 499  
500 500  
501 501  the users can refer to this link to upgrade them.
... ... @@ -541,10 +541,10 @@
541 541  )))
542 542  
543 543  
544 -== 4.4 How to use ChirpStack on LPS8-V2 ==
624 +== 4.4 How to use ChirpStack on WGT-11 ==
545 545  
546 546  
547 -By default, the built-in LoRaWAN network server used on LPS8v2 is TTNv3, so users need to disable TTNv3 services and follow this link to install chirpstack:
627 +By default, the built-in LoRaWAN network server used on WGT-11 is TTNv3, so users need to disable TTNv3 services and follow this link to install chirpstack:
548 548  
549 549  [[ChirpStack open-source LoRaWAN® Network Server documentation>>https://www.chirpstack.io/docs/getting-started/docker.html]]
550 550  
... ... @@ -551,17 +551,17 @@
551 551  [[image:image-20230222094908-1.png||height="133" width="798"]]
552 552  
553 553  
554 -= 5. How the LPS8-V2 connects to Chirpstack via gateway-bridge =
634 += 5. How the WGT-11 connects to Chirpstack via gateway-bridge =
555 555  
556 556  
557 557  
558 -= 6. How users can access LPS8-V2 using serial USB =
638 += 6. How users can access WGT-11 using serial USB =
559 559  
560 560  
561 -(% style="color:blue" %)**USB TTL to LPS8-V2  Connection:**
641 +(% style="color:blue" %)**USB TTL to WGT-11  Connection:**
562 562  
563 563  
564 -Port 1 of the UART on the LPS8-V2 is GND
644 +Port 1 of the UART on the WGT-11 is GND
565 565  
566 566  (% class="box infomessage" %)
567 567  (((
... ... @@ -573,12 +573,12 @@
573 573  )))
574 574  
575 575  
576 -**LPS8v2 UART connection photo**
656 +**WGT-11 UART connection photo**
577 577  
578 -[[image:image-20220804163015-1.png||height="621" width="466"]]
579 579  
659 +[[image:image-20230421094319-2.png||height="351" width="392"]]
580 580  
581 -In the PC,you can use the serial port tool(such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows), you need to set the serial baud rate to (% style="color:blue" %)**115200**(%%) to access the serial console for LPS8v2. LPS8v2 will output system info once power on as below:
661 +In the PC,you can use the serial port tool(such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows), you need to set the serial baud rate to (% style="color:blue" %)**115200**(%%) to access the serial console for WGT-11. WGT-11 will output system info once power on as below:
582 582  
583 583  
584 584  [[image:image-20220804164928-3.png||height="320" width="332"]]
... ... @@ -681,13 +681,13 @@
681 681  [[image:image-20220905174534-14.png]]
682 682  
683 683  
684 -So you have to finish the onboarding, ~-~--Please refer to [[Step 2.7>>doc:Main.Notes for Helium.WebHome||anchor="H2.7A0Step6:OnboardingData-OnlyHotspot"]] to onboarding your LPS8-V2.
764 +So you have to finish the onboarding, ~-~--Please refer to [[Step 2.7>>doc:Main.Notes for Helium.WebHome||anchor="H2.7A0Step6:OnboardingData-OnlyHotspot"]] to onboarding your WGT-11.
685 685  
686 686  
687 687  = 8. OTA System Update =
688 688  
689 689  
690 -LPS8v2 supports system auto update via OTA, please see **[[this URL>>url:http://wiki.dragino.com/xwiki/bin/view/OTA%20Update/]]** for the detail of this feature.
770 +WGT-11 supports system auto update via OTA, please see **[[this URL>>url:http://wiki.dragino.com/xwiki/bin/view/OTA%20Update/]]** for the detail of this feature.
691 691  
692 692  
693 693  = 9. Trouble Shooting =
... ... @@ -710,22 +710,44 @@
710 710  [[image:image-20220920141936-2.png]]
711 711  
712 712  
793 +== 9.2  Fallback IP does not work, how can users check ==
794 +
795 +
796 +When the computer has completed the above fallback IP configuration,the WGT-11 Web UI is still not accessible via fallback IP.
797 +
798 +
799 +**1.Check whether the configuration is correct**
800 +
801 +Run the CMD command to ipconfig and ping 172.31.255.254.
802 +
803 +If this fails, the user needs to reconfigure.
804 +
805 +[[image:image-20230413170224-3.png||height="433" width="707"]]
806 +
807 +[[image:image-20230413170246-4.png]]
808 +
809 +
810 +**2. Check whether the firewall is disabled**
811 +
812 +If the firewall is not down, this will affect access to the gateway.
813 +
814 +
713 713  = (% style="color:inherit; font-family:inherit; font-size:29px" %)10. Supports(%%) =
714 714  
715 715  
716 716  (((
717 -**//If you are experiencing issues and can't solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
819 +**If you are experiencing issues and can't solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].**
718 718  )))
719 719  
720 720  (((
721 -**//With your question as detailed as possible. We will reply and help you in the shortest.//**
823 +**With your question as detailed as possible. We will reply and help you in the shortest.**
722 722  
723 723  
724 724  = 11. Reference =
725 725  
726 726  
727 -* Install Tago Core: Refer **Install Tago Core in LPS8v2** in[[ Instruction>>doc:Main.Tago\.IO.WebHome]].
728 -* [[Advance OS Reference Guide for LPS8v2>>doc:Main.Armbian OS instruction.WebHome]].
829 +* Install Tago Core: Refer **Install Tago Core in WGT-11** in[[ Instruction>>doc:Main.Tago\.IO.WebHome]].
830 +* [[Advance OS Reference Guide for WGT-11>>doc:Main.Armbian OS instruction.WebHome]].
729 729  
730 730  
731 731  )))
... ... @@ -733,7 +733,7 @@
733 733  = 12. Order Info =
734 734  
735 735  
736 -(% style="color:#0000ff" %)**LPS8v2-XXX-YYY**
838 +(% style="color:#0000ff" %)**WGT-11-XXX-YYY**
737 737  
738 738  (% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
739 739  
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