Changes for page PG1302 -- LoRaWAN Concentrator User Manual

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Title

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1		-PG1302
	1	+PG1302 -- LoRaWAN Concentrator User Manual

Author

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1		-XWiki.Xiaoling
	1	+XWiki.Kilight

Content

...	...	@@ -1,579 +1,830 @@
	1	+(% style="text-align:center" %)
	2	+[[image:image-20220616085956-1.jpeg||height="609" width="609"]]
	3	+
	4	+
	5	+
	6	+
	7	+**Table of Contents:**
	8	+
	9	+{{toc/}}
	10	+
	11	+
	12	+(% class="wikigeneratedid" id="H" %)
	13	+(((
1	1
	15	+)))
2	2
3		-(% style="text-align:center" %)
4		-[[image:Main.User Manual for All Gateway models.WebHome@pg1302.jpg]]
	17	+= 1. Introduction =
5	5
	19	+== 1.1 What is PG1302 LoRaWAN Concentrator? ==
6	6
7	7
	22	+(((
	23	+The PG1302 is a (% style="color:blue" %)**multi-channel high-performance transmitter/receiver**(%%) designed to simultaneously receive several LoRa packets using random spreading factors on random channels. Its goal is to enable robust connection between a central wireless data concentrator and a massive amount of wireless end-points spread over a very wide range of distances.
	24	+)))
8	8
9		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image002.gif]]
	26	+(((
	27	+The PG1302 is designed to use with Raspberry Pi to build smart metering fixed networks and Internet of Things applications with up to 5000 nodes per km2 in a moderately interfered environment.
	28	+)))
10	10
	30	+(((
	31	+PG1302 is fully compatible with (% style="color:blue" %)**RPi3/4 or Tinker Board**(%%), users can use the pre-build OS from Dragino to set up and easy to use the module by Web UI. Or install the raw LoRaWAN driver in the existing OS.
	32	+)))
11	11
12	12
13		-**PG1302 LoRaWAN Concentrator User Manual**
	35	+== 1.2 Features ==
14	14
15		-[[image:1651796979665-130.png]]
16	16
17		-Document Version: 1.0.0
	38	+* Base on Semtech SX1302 solution
	39	+* Support Raspberry Pi 3B/3B+/4/4B/5/5B, TinkerBoard2/2S, Orange Pi Pc/PC PLUS.
	40	+* Up to -140dBm sensitivity
	41	+* Support 3.3v and 5v.
	42	+* Mini-PCIe Interface
	43	+* Converter board to support Raspberry Pi
18	18
19		-Image Version: v1.0
	45	+== 1.3 General Interfaces for PG1302 ==
20	20
21	21
	48	+* SPI interface for LoRa
	49	+* Power Input: 5v, 1A
	50	+* 1 x I-PEX for LoRa
	51	+* Working Temperature: -40 ℃ ~~ 80℃
22	22
	53	+== 1.4 Pin Mapping ==
23	23
24		-{{toc numbered="true"/}}
25	25
26	26
	57	+[[image:image-20240506170941-3.png]]
27	27
	59	+== 1.5 LEDs ==
28	28
29		-~1. Introduction
30	30
31		- 1.1 What is PG1302 LoRaWAN Concentrator?
	62	+(((
	63	+TX: Blink when transmit a packet
	64	+RX: Blink when receiving a packet
	65	+Config: Always ON
	66	+)))
32	32
	68	+
	69	+== 1.6 Power Consumption ==
	70	+
	71	+
	72	+<300mA @ 3.3v.
	73	+
	74	+Detail Test Report see [[this link>>https://www.dropbox.com/sh/89virm4y0b02c7i/AAA-cgQEsSc8gNGFYAB0qZ_Za?dl=0]]
	75	+
	76	+
	77	+== 1.7 Antenna Installation ==
	78	+
	79	+
	80	+Left:  **GPS antenna**
	81	+
	82	+Right:  **LoRa Antenna**
	83	+
	84	+[[image:https://www.thethingsnetwork.org/forum/uploads/default/original/3X/6/2/624619afa8d75a2c21bfd1e3687afaa75ad61cbc.jpeg||alt="PG1302_70"]]
	85	+
	86	+
	87	+
	88	+
	89	+
	90	+== 1.8 Applications ==
	91	+
	92	+
	93	+* Smart Buildings & Home Automation
	94	+* Logistics and Supply Chain Management
	95	+* Smart Metering
	96	+* Smart Agriculture
	97	+* Smart Cities
	98	+* Smart Factory
	99	+
	100	+= 2. Example: Set up as LoRaWAN gateway =
	101	+
	102	+== 2.1 System structure ==
	103	+
	104	+
33	33	(((
	106	+This example is an example to show how to set up the PG1302 + RPi as a LoRaWAN gateway to use with [[TheThingsNetwork>>url:http://www.thethingsnetwork.org/]](TTN) LoRaWAN server. Set up method for other server are similar.
	107	+
	108	+
	109	+)))
	110	+
	111	+[[image:1651743698677-436.png||height="457" width="686"]]
	112	+
	113	+
	114	+== 2.2 Hardware Installation ==
	115	+
	116	+
	117	+(% style="color:red" %)**Important Notice: Please power the RPI with 5V,3A cable.**
	118	+
	119	+[[image:image-20220621104746-1.png||height="351" width="415"]]
	120	+
	121	+
	122	+= 3. Install the software. =
	123	+
	124	+
	125	+**Raspberry Pi 3B/3B+/4B/5B**
	126	+
	127	+* Flash SD card with Dragino pre-build image which supports Web UI.
	128	+* Install [[Dragino-FWD>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/PG1302/#H5.2.2.A0Selecttheappropriatedeviceversiontodownload:]] in existing RPi OS.
	129	+
	130	+**TinkerBoard2/2S, **
	131	+
	132	+* Install [[Dragino-FWD>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/PG1302/#H5.2.2.A0Selecttheappropriatedeviceversiontodownload:]] in the existing OS.
	133	+
	134	+**Orange Pi PC/PC PLUS.**
	135	+
	136	+* Install [[Dragino-FWD>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20All%20Gateway%20models/PG1302/#H5.2.2.A0Selecttheappropriatedeviceversiontodownload:]] in the existing OS.
	137	+
	138	+= 4. Flash with pre-build image =
	139	+
	140	+== 4.1 Download the dragino image for RPI ==
	141	+
	142	+
34	34	(((
	144	+Download PG1302_for_Rpi4_64_with_webui from: [[https:~~/~~/www.dropbox.com/sh/f6nbldh1qbspya5/AACgL6pDkwdBQO1BQqq_Nubwa?dl=0>>https://www.dropbox.com/sh/f6nbldh1qbspya5/AACgL6pDkwdBQO1BQqq_Nubwa?dl=0]]
	145	+)))
	146	+
	147	+
	148	+== 4.2 Flash the image to an SD card ==
	149	+
	150	+
	151	+Flash the image to the SD card:
	152	+
	153	+[[image:1651744119133-233.png||height="373" width="621"]]
	154	+
	155	+
	156	+(% style="color:red" %)**Note: Download the flash tool following this link：**[[https:~~/~~/www.balena.io/etcher/>>https://www.balena.io/etcher/]]
	157	+
	158	+
	159	+== 4.3 Access the Linux console ==
	160	+
	161	+
35	35	(((
36		- The PG1302 is a multi-channel high performance transmitter/receiver designed to simultaneously receive several LoRa packets using random spreading factors on
	163	+Connect the RPI Ethernet port to your router, RPi will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the RPI. You can use this IP to connect the WEB UI or SSH access of RPI. Make sure your PC and the RPI is in the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]]) to access it. Below are screenshots
37	37	)))
38		-)))
39		-)))
40	40
	166	+
	167	+[[image:1651744193675-591.png||height="450" width="466"]]
	168	+
	169	+The account details for Web Login are:
	170	+
41	41	(((
42		-(((
43		-(((
44		- random  channels. Its goal is to enable robust connection between a central wireless data concentrator and a massive amount of wireless end-points spread over a very wide
	172	+**~ (% style="color:#0000ff" %)User Name: root(%%)**
45	45	)))
46		-)))
47		-)))
48	48
49	49	(((
50		-(((
51		-(((
52		- range of distances.
	176	+**~ (% style="color:#0000ff" %)Password:   dragino(%%)**
53	53	)))
54		-)))
55	55
56	56	(((
57	57
58	58	)))
	182	+
	183	+(((
	184	+**~ (% style="color:#0000ff" %)Backup account(%%)**
59	59	)))
60	60
61	61	(((
62		-(((
63		-(((
64		- The PG1302 is design to use with Raspberry Pi to build smart metering fixed networks and Internet of Things applications with up to 5000 nodes per km2 in moderately
	188	+**~ (% style="color:#0000ff" %)Pi/dragino(%%)**
	189	+
	190	+
65	65	)))
66		-)))
67		-)))
68	68
	193	+After logging in, you will be in the Linux console and type the command here.
	194	+
	195	+[[image:1651744358515-107.png||height="366" width="581"]]
	196	+
	197	+
	198	+== 4.4 Access the WebUI of RPi4 ==
	199	+
	200	+=== 4.4.1 Home page ===
	201	+
	202	+
69	69	(((
70		-(((
71		-(((
72		- interfered environment.
	204	+Open a browser on the PC and type the RPI ip address **http:~/~/IP_ADDRESS ** (If the IP is assigned by the uplink router)
	205	+You will see the login interface of RPI as shown below.
	206	+The account details for Web Login are:
73	73	)))
74		-)))
75	75
76	76	(((
	210	+**~ (% style="color:#0000ff" %)User Name: root(%%)**
	211	+(% style="color:#0000ff" %)** Password:   dragino**
	212	+
77	77
78	78	)))
79		-)))
80	80
	216	+[[image:1651744457761-993.png||height="352" width="621"]]
	217	+
	218	+
	219	+=== 4.4.2 LoRa Page ===
	220	+
	221	+
	222	+This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customize the band* as well.
	223	+
	224	+
	225	+[[image:1651744554845-970.png||height="328" width="621"]]
	226	+
	227	+
	228	+Different PG1302 hardware version can support different frequency range:
	229	+
	230	+* (% style="color:red" %)**868: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.**
	231	+* (% style="color:red" %)**915: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920**
	232	+
	233	+After user choose the frequency plan, he can see the actually frequency in used by checking the (% style="color:#037691" %)**page LogRead ~-~-> LoRa Log**
	234	+
	235	+(% style="color:red" %)**Note *: [[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
	236	+
	237	+
	238	+=== 4.4.3 LoRaWAN Page ===
	239	+
	240	+==== 4.4.3.1 Semtech UDP ====
	241	+
	242	+
	243	+[[image:1651744767914-283.png||height="352" width="621"]]
	244	+
	245	+
	246	+(% style="color:red" %)**Note *: [[See this instruction for how to configure TTN>>doc:Main.Notes for TTN.WebHome]].**
	247	+
	248	+
	249	+==== 4.4.3.2 Basic Station ====
	250	+
	251	+
	252	+[[image:1651744890629-683.png||height="380" width="621"]]
	253	+
	254	+
	255	+(% style="color:red" %)**Note *: [[See this instruction for how to configure AWS-loT-Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
	256	+
	257	+
	258	+=== 4.4.4 LogRead ===
	259	+
	260	+==== 4.4.4.1 LoRa Log ====
	261	+
	262	+
	263	+[[image:1651744955955-452.png||height="571" width="621"]]
	264	+
	265	+
	266	+Show the frequency for LoRa Radio and traffics.
	267	+
	268	+
	269	+==== 4.4.4.2 System Log ====
	270	+
	271	+
	272	+Show system log.
	273	+
	274	+[[image:1651745003470-264.png||height="477" width="621"]]
	275	+
	276	+
	277	+==== 4.4.4.3 Record Log ====
	278	+
	279	+
	280	+**Record the system log.**
	281	+
	282	+[[image:1651745069814-662.png||height="144" width="621"]]
	283	+
	284	+
	285	+= 5. Install stand-alone LoRa Packet Forwarder =
	286	+
	287	+== 5.1 Choose the right installation package for your OS ==
	288	+
	289	+
81	81	(((
82		-(((
83		-(((
84		- PG1302 is fully compatible with RPi3/4, users can use the pre-build OS from Dragino to set up and easy to use the module by Web UI. Or install the raw lorawan driver
	291	+**draginofwd-32bit (RPI, Orange PI)**
	292	+
	293	+**Download URL:** https:~/~/www.dragino.com/downloads/downloads/LoRa_Gateway/PG1302/software/draginofwd-32bit.deb
	294	+
	295	+**Linux Command:** wget https:~/~/www.dragino.com/downloads/downloads/LoRa_Gateway/PG1302/software/draginofwd-32bit.deb && dpkg -i draginofwd-32bit.deb
	296	+
	297	+
	298	+**dragino-64bit (RPI, Orange PI)**
	299	+
	300	+**Download URL: **https:~/~/www.dragino.com/downloads/downloads/LoRa_Gateway/PG1302/software/draginofwd-64bit.deb
85	85	)))
86		-)))
87		-)))
88	88
	303	+**Linux Command: **wget https:~/~/www.dragino.com/downloads/downloads/LoRa_Gateway/PG1302/software/draginofwd-64bit.deb && dpkg -i draginofwd-64bit.deb
	304	+
	305	+
	306	+**dragino-tiker-32bit (Tinker Board)**
	307	+
	308	+**Download URL: **https:~/~/www.dragino.com/downloads/downloads/LoRa_Gateway/PG1302/software/draginofwd-tinker-32bit.deb
	309	+
	310	+**Linux Command: **wget https:~/~/www.dragino.com/downloads/downloads/LoRa_Gateway/PG1302/software/draginofwd-tinker-32bit.deb && dpkg -i draginofwd-tinker-32bit.deb
	311	+
	312	+
	313	+**Install details:**
	314	+
	315	+[[image:image-20220928181226-1.png||height="218" width="1100"]]
	316	+
	317	+
	318	+RPI in this example is RPI model 4B with fresh Raspbian OS install.
	319	+
	320	+(% class="box" %)
89	89	(((
90		-(((
91		-(((
92		- in the exist OS.
	322	+**~ pi@raspberrypi:~~$ cat /etc/os-release
	323	+ PRETTY_NAME="Raspbian GNU/Linux 8 (jessie)"
	324	+ NAME="Raspbian GNU/Linux"
	325	+ VERSION_ID="8"
	326	+ VERSION="8 (jessie)"
	327	+ ID=raspbian
	328	+ ID_LIKE=debian
	329	+ HOME_URL="http:~/~/www.raspbian.org/"
	330	+ SUPPORT_URL="http:~/~/www.raspbian.org/RaspbianForums"
	331	+ BUG_REPORT_URL="http:~/~/www.raspbian.org/RaspbianBugs"**
	332	+
	333	+
93	93	)))
94	94
95	95
	337	+== 5.2 Select the mode of connection to the server ==
96	96
97	97
	340	+The Dragino LoRa Packet Forware supports the Semtech UDP and Basic Station mode.
98	98
99		-The PG1302 is a multi-channel high performance transmitter/receiver designed to simultaneously receive several LoRa packets using random spreading factors on random channels. Its goal is to enable robust connection between a central wireless data concentrator and a massive amount of wireless end-points spread over a very wide range of distances.
	342	+The User can choose one of the methods as the connection mode.
100	100
101	101
102		-The PG1302 is design to use with Raspberry Pi to build smart metering fixed networks and Internet of Things applications with up to 5000 nodes per km2 in moderately interfered environment.
	345	+**~1. Semtech UDP Mode  ~-~-> 5.2.1**
103	103
	347	+**2. Basic Station Mode  ~-~-> 5.2.2**
104	104
105		-PG1302 is fully compatible with RPi3/4, users can use the pre-build OS from Dragino to set up and easy to use the module by Web UI. Or install the raw lorawan driver in the exist OS.
106	106
	350	+=== 5.2.1 Semtech UDP Mode ===
	351	+
	352	+
	353	+==== **a). Get a gateway EUI from the device ETH MAC.** ====
	354	+
	355	+
	356	+In RPI, run the below command to get a Gateway ID
	357	+
	358	+(% class="box infomessage" %)
	359	+(((
	360	+**~ ifconfig eth0**
	361	+)))
	362	+
	363	+[[image:1651745210205-512.png||height="130" width="621"]]
	364	+
	365	+
	366	+(((
	367	+(((
	368	+We got the ether (eth0 MAC) address is b8:27:eb:49:62:bc). Add ffff at the end and remove “:” to get the gateway ID: b827ebxxxxbcffff.  Input this to TTN v3. Make sure to select legacy packet forwarder.
	369	+
	370	+
	371	+
	372	+==== **b). Input this Gateway EUI to the TTN-Stack** ====
	373	+
107	107
108	108	)))
109	109	)))
110	110
111		-1.2 Features
	378	+[[image:1651745267862-321.png||height="526" width="621"]]
112	112
113		-* Base on Semtech SX1302 solution
114		-* Support Raspberry Pi 3B/3B+/4
115		-* Up to -140dBm sensitivity
116		-* Support 3.3v and 5v.
117		-* Mini-PCIe Interface
118		-* Converter board to support Raspberry Pi
	380	+[[image:1651745306744-481.png||height="478" width="621"]]
119	119
120		-1.3 General Interfaces
121	121
122		-* SPI interface for LoRa
123		-* Power Input: 5v, 1A
124		-* 1 x I-PEX for LoRa
125	125
126		-1.4 Pin Mapping
	384	+==== **c). After Register, the status should show not connected as below:** ====
127	127
128		- [[image:1651743282627-547.png||height="402" width="425"]]
129	129
130		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image006.gif]]
	387	+[[image:1651745366987-458.png||height="363" width="621"]]
131	131
132		-1.5 LEDs
133	133
134		- TX: Blink when transmit a packet
135	135
136		- RX: Blink when receive a packet
	391	+==== **d). Enable SPI and I2C on your device** ====
137	137
138		- Config: Always ON
139	139
140		-1.6 Power Consumption
	394	+**the below example is using Raspberry 4B.**
141	141
142		- TBD
143	143
144		-1.7 Applications
	397	+Run (% style="background-color:yellow" %) **sudo raspi-config**(%%) to open the config window
145	145
146		-* Smart Buildings & Home Automation
147		-* Logistics and Supply Chain Management
148		-* Smart Metering
149		-* Smart Agriculture
150		-* Smart Cities
151		-* Smart Factory
	399	+[[image:1651745476754-240.png||height="234" width="629"]]
152	152
153		-2. Example: Set up as LoRaWAN gateway.
154	154
155		- 2.1 System structure
	402	+[[image:image-20220505181135-1.png]]
156	156
157		- This example is an example to show how to set up the PG1302 + RPi as a LoRaWAN gateway to use with [[TheThingsNetwork>>http://www.thethingsnetwork.org/]](TTN) LoRaWAN server.. Set up method for other  server are similar。
158	158
159		-(% style="text-align:center" %)
160		-[[image:1651743698677-436.png||height="457" width="686"]]
	405	+[[image:image-20220505181135-2.png||height="229" width="622"]]
161	161
162	162
163		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image008.gif]]
164	164
165		-2.2 Hardware Installation
	409	+==== **e). Access the root account:** ====
166	166
167		-**~ Important Notice: **Please power the RPI with 5V,3A cable.
	411	+(((
	412	+[[image:1651745583363-614.png||height="151" width="732"]]
168	168
169		-(% style="text-align:center" %)
170		-[[image:1651743803032-803.png]]
171	171
172		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image010.gif]]
	415	+
	416	+)))
173	173
174		-3. Install the software?
	418	+==== **f). Modify the configuration of FWD** ====
175	175
176		- There are two ways to install software in RPi4 to use PG1302.
177	177
178		-* Flash SD card with Dragino pre-build image which support Web UI.
179		-* Install lora packet forwarder in existing RPi OS.
	421	+(((
	422	+After installation, user can find the configuration file in** (% style="color:#0000ff" %)/etc/lora/ (%%)**Replace the gateway ID we got above to the (% style="color:#0000ff" %)**gateway_ID** (%%)in file (% style="color:#0000ff" %)**local_conf.json.**
	423	+)))
180	180
181		-4. Flash with pre-build image
	425	+(((
	426	+The default LoRaWAN server points to localhost, user need to put the correct server address to the server_address field in file (% style="color:#0000ff" %)**local_conf.json**(%%), like below.
182	182
183		- 4.1 Download the dragino image for RPI
184	184
185		- Download PG1302_for_Rpi4_64_with_webui from
	429	+the User can find the lora configuration directory in (% style="color:#0000ff" %)**/etc/lora/**(%%) there are the cfg-302 directory and the global_conf.json, and local_conf.json files.
186	186
187		- [[https:~~/~~/www.dropbox.com/sh/f6nbldh1qbspya5/AACgL6pDkwdBQO1BQqq_Nubwa?dl=0>>https://www.dropbox.com/sh/f6nbldh1qbspya5/AACgL6pDkwdBQO1BQqq_Nubwa?dl=0]]
	431	+/etc/lora/
	432	+├── cfg-302  ~-~--> global configuration file
	433	+├── devskey  ~-~--> Database
	434	+├── global_conf.json  ~-~--> Frequency plan for current applications
	435	+└── local_conf.json  ~-~--> Local fwd configuration
188	188
189		-4.2 Flash the image to SD card
	437	+At default, the users need to change two configurations file: global_conf.json and local_conf.json.
190	190
191		- Flash the image to SD card:
192	192
193		-(% style="text-align:center" %)
194		-[[image:1651744119133-233.png||height="373" width="621"]]
	440	+===== **1.) Configure gateway EUI and server address, port for fwd** =====
195	195
196		- [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg]]Note: Download the flash tool following this link
	442	+
	443	+)))
197	197
198		- [[https:~~/~~/www.balena.io/etcher/>>https://www.balena.io/etcher/]]
	445	+[[image:1651745709709-887.png||height="820" width="621"]]
199	199
200		-4.3 Access the Linux console.
201	201
202		- Connect the RPI Ethernet port to your router, RPi will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the  router has assigned to the RPI. You can use this IP to connect the WEB UI or SSH access of RPI.
	448	+**Note: Users can find the TTN v3 server address from [[Server Addresses ~| The Things Stack for LoRaWAN (thethingsindustries.com)>>url:https://www.thethingsindustries.com/docs/getting-started/server-addresses/#deployments]]**
203	203
204		- Make sure your PC and the RPI is in the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]]) to access it. Below are screenshots
205	205
206		-(% style="text-align:center" %)
207		-[[image:1651744193675-591.png||height="450" width="466"]]
	451	+===== **2). Override the global_conf.json file by selecting the appropriate frequency plan for your region in cfg-302** =====
208	208
209		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg]]
210	210
211		- The account details for Web Login are:
	454	+the default frequency band is US915 in the (% style="color:#0000ff" %)**global_conf.json**(%%) file.
212	212
213		-**~ User Name: root**
	456	+[[image:1651745838008-820.png||height="650" width="621"]]
214	214
215		-**~ Password:   dragino**
216	216
	459	+If the user wants to change to other frequency bands, the User can copy the file from(% style="color:#0000ff" %)** /etc/lora/cfg-302**(%%) ** **and put it into** (% style="color:#0000ff" %)/etc/lora/global_conf.json(%%).**
217	217
218		-**~ Backup account**
	461	+**//eg: cp /etc/lora/cfg-302/EU-global_conf.json /etc/lora/global_conf.json //**
219	219
220		-**~ Pi/dragino**
221	221
222	222
223		- After log in, you will be in the Linux console and type command here.
	465	+====== **Selecting the appropriate frequency plan for your region in cfg-302.** ======
224	224
225		-(% style="text-align:center" %)
226		-[[image:1651744358515-107.png||height="366" width="581"]]
	467	+[[image:1651745867516-322.png||height="83" width="740"]]
227	227
228		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.jpg]] 4.4 Access the WebUI of RPi4.
229	229
230		- 4.4.1 Home page
	470	+====== **Override the global_conf.json** ======
231	231
232		- Open a browser on the PC and type the RPI ip address
	472	+(% class="box infomessage" %)
	473	+(((
	474	+**cp /etc/lora/cfg-302/EU-global_conf.json /etc/lora/global_conf.json**
	475	+)))
233	233
234		- [[http:~~/~~/IP_ADDRESS** **>>url:http://192.168.1.xx/]] (If the IP is assigned by uplink router)
	477	+[[image:1651745984006-868.png||height="87" width="745"]]
235	235
236	236
237		- You will see the login interface of RPI as shown below.
	480	+==== (% style="color:inherit; font-family:inherit; font-size:23px" %)**g). Running the Fwd Server**(%%) ====
238	238
239		- The account details for Web Login are:
240	240
241		-**~ User Name: root**
	483	+(((
	484	+Run the below command to restart the dragino_fwd:
	485	+)))
242	242
243		-**~ Password:   dragino**
	487	+(((
	488	+(% class="box infomessage" %)
	489	+(((
	490	+**sudo systemctl start draginofwd**
	491	+)))
	492	+)))
244	244
245		-(% style="text-align:center" %)
246		-[[image:1651744457761-993.png||height="352" width="621"]]
	494	+(((
	495	+debug check the ruing status of fwd:
	496	+)))
247	247
248		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.jpg]]
	498	+(((
	499	+(% class="box infomessage" %)
	500	+(((
	501	+**sudo systemctl status draginofwd**
	502	+)))
	503	+)))
249	249
250		-4.4.2 LoRa Page
	505	+[[image:1651746045057-414.png||height="193" width="729"]]
251	251
252		- This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customize the band* as well.
253	253
254		-(% style="text-align:center" %)
255		-[[image:1651744554845-970.png||height="328" width="621"]]
	508	+Wait for a few minutes, the gateway will be online/active on the TTN-Stack.
256	256
257		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.jpg]]
	510	+[[image:1651746078253-168.png||height="372" width="621"]]
258	258
259		- Different PG1302 hardware version can support different frequency range:
260	260
261		- ➢ 868: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
262	262
263		- ➢ 915: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
	514	+Get the draginofwd real-time running log:
264	264
	516	+(% class="box infomessage" %)
	517	+(((
	518	+**~ sudo journalctl -u draginofwd -f**
	519	+)))
265	265
266		- After user choose the frequency plan, he can see the actually frequency in used by checking the
	521	+[[image:1651746111963-838.png||height="184" width="730"]]
267	267
268		- page LogRead ~-~-> LoRa Log
269	269
270		- Note *: See this instruction for how to customize frequency band
271	271
272		- [[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
	525	+ If there are LoRaWAN nodes transmitting nearby, we can see the traffic in (% style="color:#037691" %)**TTN v3 –> Gateway ~-~-> Live data**
273	273
	527	+[[image:1651746139304-966.png||height="326" width="621"]]
274	274
275		-4.4.3 LoRaWAN Page
276	276
277		- 4.4.3.1 Semtech UDP
	530	+==== **h). Commands to handle service** ====
278	278
	532	+* (% style="color:#0000ff" %)**Stop** (%%)dragino_fwd service:  sudo systemctl stop draginofwd
	533	+* (% style="color:#0000ff" %)**Disable**(%%) dragino_fwd auto run after boot: sudo systemctl disable draginofwd
	534	+* (% style="color:#0000ff" %)**Start** (%%)dragino_fwd : sudo systemctl start draginofwd
	535	+* (% style="color:#0000ff" %)**Auto run**(%%) dragino_fwd after boot:  sudo systemctl enable draginofwd
	536	+* (% style="color:#0000ff" %)**Show status** (%%)of dragino_fwd:  sudo systemctl status draginofwd
279	279
280		-(% style="text-align:center" %)
281		-[[image:1651744767914-283.png||height="352" width="621"]]
282	282
283	283
284		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.jpg]]
285	285
286		- Note *: See this instruction for how to configure TTN.
	541	+=== 5.2.2 Basic Station Mode. ===
287	287
288		- [[https:~~/~~/wiki.dragino.com/index.php?title=Notes_for_TTN>>url:https://wiki.dragino.com/index.php?title=Notes_for_TTN]]
289	289
	544	+The following example is connecting to TTNv3 via basic station:
290	290
291		-4.4.3.2 Basic Station
	546	+**[[Server Addresses ~| The Things Stack for Basic Station (thethingsindustries.com)>>https://console.cloud.thethings.network/]]**
292	292
293		-(% style="text-align:center" %)
294		-[[image:1651744890629-683.png||height="380" width="621"]]
295	295
296		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.jpg]]
	549	+==== **a). Get a gateway EUI from the device ETH MAC.** ====
297	297
298		- Note *: See this instruction for how to configure TTN.
299	299
300		- [[https:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:https://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
	552	+In RPI, run the below command to get a Gateway EUI
301	301
	554	+(% class="box infomessage" %)
	555	+(((
	556	+**~ ifconfig eth0**
	557	+)))
302	302
303		-4.4.4 LogRead
	559	+[[image:1651745210205-512.png||height="130" width="621"]]
304	304
305		- 4.4.4.1 LoRa Log
306	306
307		-(% style="text-align:center" %)
308		-[[image:1651744955955-452.png||height="571" width="621"]]
	562	+(((
	563	+(((
	564	+We got the ether (eth0 MAC) address is b8:27:eb:49:62:bc). Add ffff at the end and remove “:” to get the gateway ID: b827ebxxxxbcffff.  Input this to TTN v3. Make sure to select legacy packet forwarder.
	565	+)))
	566	+)))
309	309
310		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.jpg]]
311	311
312		- Show the frequency for LoRa Radio and traffics.
313	313
	570	+==== **b). Register the gateway with the Basic Station Mode on the TTN-Stack** ====
314	314
315		-4.4.4.2 System Log
316	316
317		- Show system log.
	573	+[[image:image-20230329164417-5.png]]
318	318
319		-(% style="text-align:center" %)
320		-[[image:1651745003470-264.png||height="477" width="621"]]
321	321
322	322
323		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.jpg]]
	577	+==== **c). Download the gateway API keys, and then upload them to the gateway.** ====
324	324
325		-4.4.4.3 Record Log
326	326
	580	+[[image:image-20230329164704-6.png]]
327	327
328		-**Record the system log.**
329	329
330		-(% style="text-align:center" %)
331		-[[image:1651745069814-662.png||height="144" width="621"]]
	583	+==== **d). The status Shows disconnect.** ====
332	332
333		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.jpg]]
334	334
335		-5. Install stand alone LoRa Packet Forwarder.
	586	+[[image:image-20230329165619-7.png||height="568" width="948"]]
336	336
337		- 5.1 OS requirement
338	338
339		- RPI in this example is RPI model 4B with fresh Raspbian OS install.
	589	+==== **e.) Uploda API keys into the gateway** ====
340	340
341		- pi@raspberrypi:~~$ cat /etc/os-release
342	342
343		- PRETTY_NAME="Raspbian GNU/Linux 8 (jessie)"
	592	+The user can find the Basic Station configuration directory in (% style="color:#0000ff" %)**/etc/station/:**
344	344
345		- NAME="Raspbian GNU/Linux"
	594	+//**directory tree:**//
346	346
347		- VERSION_ID="8"
	596	+/etc/station/
	597	+└── station.conf  ~-~--> station configuration file
348	348
349		- VERSION="8 (jessie)"
350	350
351		- ID=raspbian
	600	+**and then upload the downloaded keys to this directory((% style="color:#0000ff" %)/etc/station/(%%))**
352	352
353		- ID_LIKE=debian
	602	+eg:
354	354
355		- HOME_URL="http:~/~/www.raspbian.org/"
	604	+/etc/station/.
	605	+├── cups.key
	606	+├── cups.trust
	607	+├── cups.uri
	608	+├── lns.key
	609	+└── station.conf
	610	+
356	356
357		- SUPPORT_URL="http:~/~/www.raspbian.org/RaspbianForums"
	612	+**lns.key and cups.key are generated by the preceding steps**
358	358
359		- BUG_REPORT_URL="http:~/~/www.raspbian.org/RaspbianBugs"
360	360
	615	+**Download cups.trust**
361	361
362		-5.2 Get Gateway ID in Raspberry and input this in TTN v3.
	617	+(% class="box infomessage" %)
	618	+(((
	619	+wget [[dragino.com/downloads/downloads/LoRa_Gateway/LPS8/Firmware/customized_script/cups.trust>>url:https://www.dragino.com/downloads/downloads/LoRa_Gateway/LPS8/Firmware/customized_script/cups.trust]]
	620	+)))
363	363
364		- In RPI, run below command to get a Gateway ID
365	365
366		- ifconfig eth0
	623	+**Manually create and edit the cups.uri file**
367	367
368		-(% style="text-align:center" %)
369		-[[image:1651745210205-512.png||height="130" width="621"]]
	625	+(% class="box infomessage" %)
	626	+(((
	627	+touch cups.uri
370	370
371		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image034.gif]]
	629	+nano cups.uri
	630	+)))
372	372
373		- We got the ether (eth0 MAC) address is b8:27:eb:49:62:bc). Add ffff at the end and remove “:” to get the gateway ID: b827ebxxxxbcffff. Input this to TTN v3. Make sure to select legacy packet forwarder.
	632	+Then enter the URI address of the server, for example: **https:~/~/eu1.cloud.thethings.network:443**
374	374
375		-(% style="text-align:center" %)
376		-[[image:1651745267862-321.png||height="526" width="621"]]
377	377
378		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image036.jpg]]
379	379
380		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image038.jpg]]
	636	+==== **f). Configure Gateway EUI** ====
381	381
382		-(% style="text-align:center" %)
383		-[[image:1651745306744-481.png||height="478" width="621"]]
	638	+[[image:image-20240622094409-1.png]]
384	384
385		-(% style="text-align:center" %)
386		-[[image:1651745366987-458.png||height="363" width="621"]]
387	387
388		-After set up, the status should show not connected as below:
389	389
390		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image040.jpg]]
391	391
392		-5.2.1 Download and install LoRaWAN packet forwarder
	643	+==== **g). **Start the station service ====
393	393
	645	+After configuring the GWEUI and uploading the certificate, you can start the station service via the below command:
394	394
395		- Enable SPI and I2C first:
	647	+(% class="box infomessage" %)
	648	+(((
	649	+ln -sf /usr/bin/station_sx1302 /usr/bin/station
396	396
397		- a)SPI needs to be enabled on the Raspberry Pi
	651	+systemctl start draginostation
	652	+)))
398	398
399		- Run sudo raspi-config to open the config window
400	400
401		-(% style="text-align:center" %)
402		-[[image:1651745476754-240.png||height="235" width="631"]]
	655	+systemctl start draginostation  ~-~- start draginostation service
403	403
	657	+systemctl stop draginostation  ~-~- Stop draginostation service
404	404
405		-(% style="text-align:center" %)
406		-[[image:image-20220505181135-1.png]]
	659	+systemctl enable draginostation ~-~- enable boot auto start draginostation service
407	407
408		-(% style="text-align:center" %)
409		-[[image:image-20220505181135-2.png]]
	661	+systemctl disable  draginostation  ~-~- disable boot auto start draginostation service
410	410
411		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image044.jpg]]
412	412
413		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image046.jpg]]
414	414
	665	+Tree Directory:
415	415
	667	+/etc/station/
416	416
	669	+├── cups-bak.done
	670	+├── cups-bak.key
	671	+├── cups-bak.trust
	672	+├── cups-bak.uri
	673	+├── cups.key
	674	+├── cups.trust
	675	+├── cups.uri
	676	+├── lns.key
	677	+├── station.conf
	678	+├── tc-bak.crt
	679	+├── tc-bak.done
	680	+├── tc-bak.key
	681	+├── tc-bak.trust
	682	+├── tc-bak.uri
	683	+├── tc.crt
	684	+├── tc.key
	685	+├── tc.trust
	686	+└── tc.uri
	687	+
417	417
418	418
419		- In RPI , Fist: Enter root account:
	690	+==== **h). Check station running log** ====
420	420
421		-(% style="text-align:center" %)
422		-[[image:1651745583363-614.png]]
423	423
424		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image048.jpg]]
	693	+tail -f /var/log/station.log
425	425
426		- and then run:
	695	+[[image:image-20230329201624-11.png]]
427	427
428		- wget [[https:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/PG1302/software/auto_install.sh>>url:https://www.dragino.com/downloads/downloads/LoRa_Gateway/PG1302/software/auto_install.sh]]
429	429
430		- chmod +x ./auto_install.sh
431	431
432		- ./auto_install.sh
	699	+= 6. Add GPS support in PG1302 =
433	433
434		-(% style="text-align:center" %)
435		-[[image:1651745611629-818.png]]
	701	+The PG1302 supports GPS:
436	436
437		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image050.gif]]
	703	+[[image:image-20240118160132-1.png||height="270" width="338"]]
438	438
439		- This will download the packet forwarder package from Dragino Server to RPI, and start install the package.
440	440
441		- You can get these output:
	706	+* **The users can find the GPS device in Raspberry: /dev/ttyS0 or /dev/ttyAMA0**
442	442
443		-(% style="text-align:center" %)
444		-[[image:1651745657252-173.png||height="426" width="621"]]
	708	+ [[image:image-20240118160407-2.png||height="71" width="458"]]
445	445
446		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image052.jpg]]
447	447
448		-5.5.2 Config Gateway ID, Frequency Band and Server address
	711	+* **Check the GPS output: cat /dev/ttyS0**
449	449
450		- After installation, user can find the configuration file in** /etc/lora/ **Replace the gateway ID we got above to the **gateway_ID** in file **local_conf.json**
	713	+ [[image:image-20240118160454-3.png]]
451	451
452		- The default LoRaWAN server points to localhost, user need to put the correct server address to the server_address field in file **local_conf.json**, like below.
453	453
454		-(% style="text-align:center" %)
455		-[[image:1651745709709-887.png||height="820" width="621"]]
	716	+* **Add the GPS to the Semtech UDP package forwarder configuration.**
456	456
457		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image054.jpg]]
	718	+ [[image:image-20240118160928-4.png||height="426" width="464"]]
458	458
459		- User can find the TTN v3 server address from:
460	460
461		- [[Server Addresses ~| The Things Stack for LoRaWAN (thethingsindustries.com)>>url:https://www.thethingsindustries.com/docs/getting-started/server-addresses/#deployments]]
	721	+* **Test GPS function**
462	462
	723	+**~ 1.) Stop IoT service: systemctl stop draginofwd**
463	463
464		- And the default frequency band is US915 in **global_conf.json** file.
465	465
466		-(% style="text-align:center" %)
467		-[[image:1651745838008-820.png||height="650" width="621"]]
	726	+**~ 2.) Run the fwd command and check the output**
468	468
469		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image056.jpg]]
470	470
471		-* If user want to change to other frequency bands, User can copy the file from **/etc/lora/cfg-302 **and put it into** /etc/lora/global_conf.json.**
	729	+ [[image:image-20240118161109-5.png]]
472	472
473		- 1).Chose your need the name of region frequency.
474	474
475		-(% style="text-align:center" %)
476		-[[image:1651745867516-322.png]]
	732	+**~ 3.) Trouble Shooting:**
477	477
	734	+ If you get many WARNING outputs, which should be the GPS location is invalid, you need to adjust the GPS location, it is recommended to put it outdoors
478	478
479		- 2). Use this command to copy it.
480	480
481		- cp /etc/lora/cfg-302/EU-global_conf.json /etc/lora/global_conf.json
	737	+ [[image:image-20240118161333-6.png]]
482	482
483		-(% style="text-align:center" %)
484		-[[image:1651745984006-868.png]]
485	485
486		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image060.jpg]]
	740	+ The user can check the PG1302 board GPS LED status to check the location,
487	487
488		-* If user wants to change to other LoRaWAN server, modify the **global_conf.json** file.
	742	+ GPS location is valid  ~-~--> GPS LED will light up
489	489
490		-5.2.3 Check result
	744	+ GPS location is invalid ~-~--> GPS LED will light down
491	491
492		- Run below command to restart the dragino_fwd:
493	493
494		- sudo systemctl stop draginofwd
	747	+ [[image:image-20240118162033-7.png]]
495	495
496		- sudo systemctl start draginofwd
497	497
498		- debug check the ruing status of fwd:
499	499
500		- sudo systemctl status draginofwd
	751	+= 7. Trouble Shooting =
501	501
502		-(% style="text-align:center" %)
503		-[[image:1651746045057-414.png]]
	753	+(% class="wikigeneratedid" %)
	754	+7.1 Failed to start the concentrator how to debug
504	504
505		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image062.jpg]]
506	506
507		- The dragino_fwd will start with the new gateway ID and TTN v3 should show the connection ok:
	757	+--When the problem "failed to start the concentrator" occurs, the user needs to check whether the I2C and SPI are enabled,--
508	508
509		-(% style="text-align:center" %)
510		-[[image:1651746078253-168.png||height="372" width="621"]]
	759	+--Users can enter the following command to check whether I2C is detected, and the detection of **"60"** is correct.--
511	511
512		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image064.jpg]]
	761	+(% class="box infomessage" %)
	762	+(((
	763	+--**i2cdetect -y 1**--
	764	+)))
513	513
	766	+**Note: This method has been removed because the i2c had been removed on the latest PG1302.**
514	514
515		- We can check dragino_fwd running states in RPi by running:
516	516
517		- sudo journalctl -u draginofwd -f
518	518
519		-(% style="text-align:center" %)
520		-[[image:1651746111963-838.png]]
	770	+Check whether the SPI path of the configuration file is correct,
521	521
522		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image066.gif]]
	772	+(% class="box infomessage" %)
	773	+(((
	774	+**cat /etc/lora/global_conf.json **
	775	+)))
523	523
	777	+(% class="wikigeneratedid" %)
	778	+[[image:image-20230518092732-2.png||height="378" width="691"]]
524	524
525		- If there are LoRaWAN nodes transmits nearby, we can see the traffic in TTN v3 –> Gateway ~-~-> Live data
526	526
527		-(% style="text-align:center" %)
528		-[[image:1651746139304-966.png||height="326" width="621"]]
529	529
530		-[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image068.jpg]]
	782	+= 8. Order Info =
531	531
532		-5.2.4 Commands to handle service
533	533
534		-* **Stop** dragino_fwd service:  sudo systemctl stop draginofwd
535		-* **Disable** dragino_fwd auto run after boot: sudo systemctl disable draginofwd
536		-* **Start** dragino_fwd : sudo systemctl start draginofwd
537		-* **Auto run** dragino_fwd after boot:  sudo systemctl enable draginofwd
538		-* **Show status** of dragino_fwd:  sudo systemctl status draginofwd
	785	+Part Number: (% style="color:#0000ff" %)**PG1302-XX**   (%%) Or  Part Number: (% style="color:#0000ff" %)**PG1302-PI-XX   **(%%)(Include RPi converter board for RPI 3/4)
539	539
540		-6. Order Info
	787	+**~ (% style="color:#0000ff" %)XX:(%%)**
541	541
542		- Part Number: **PG1302-XX**  Or Part Number: **PG1302-PI-XX   **(Include RPi converter board for RPI 3/4)
	789	+* (% style="color:red" %)**868** (%%)(For Bands: EU868,IN865)
	790	+* (% style="color:red" %)**915** (%%)(For Bands: US915,AU915,AS923,KR920)
	791	+* (% style="color:red" %)**470** (%%)(For Band: CN470)
543	543
544		-**~ XX:**
	793	+= 9. Packing Info =
545	545
546		-* 868 (For Bands: EU868,IN865)
547		-* 915 (For Bands: US915,AU915,AS923,KR920)
548		-* 470 (For Band: CN470)
549	549
550		-7. Packing Info
	796	+(((
	797	+**PG1302 Package Includes**:
	798	+)))
551	551
552		-**~ PG1302 Package Includes**:
553		-
	800	+(((
554	554	* PG1302 x 1
555	555	* LoRa Antenna x 1
	803	+)))
556	556
557		-**~ PG1302-PI Package Includes**:
558	558
	806	+
	807	+(((
	808	+**PG1302-PI Package Includes**:
	809	+)))
	810	+
559	559	* PG1302 x 1
560	560	* LoRa Antenna x 1
561	561	* RPi3/4 converter PCB
562	562	* Screws to hole converter PCB on RPI.
563	563
564		-8. Reference
	816	+**PG1302-PI Dimension and weight: **
565	565
566		-* Datasheet, User Manual & Software Download:
	818	+* Device Size: 18 x 8 x 4 cm
	819	+* Weight: 150g
567	567
568		- [[https:~~/~~/www.dropbox.com/sh/f6nbldh1qbspya5/AACgL6pDkwdBQO1BQqq_Nubwa?dl=0>>url:https://www.dropbox.com/sh/f6nbldh1qbspya5/AACgL6pDkwdBQO1BQqq_Nubwa?dl=0]]
	821	+= 10. Support =
569	569
570	570
571		-9. Support
	824	+(((
	825	+If you are experiencing issues and can't solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
	826	+)))
572	572
573		-* Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
574		-* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to
575		-
576		- [[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]]
577		-
578		-
579		-
	828	+(((
	829	+With your question as detail as possible. We will reply and help you in the shortest.
	830	+)))

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