Changes for page LPS8N -- LoRaWAN Gateway User Manual
Last modified by Kilight Cao on 2024/05/18 14:36
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... ... @@ -1,1 +1,1 @@ 1 -L PS8N- LoRaWAN Gateway User Manual1 +DLOS8N - Content
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... ... @@ -1,77 +1,59 @@ 1 + 2 + 1 1 (% style="text-align:center" %) 2 -[[image:165 6917428377-954.png||height="475" width="475"]]4 +[[image:1652409757234-446.png]] 3 3 4 4 5 5 8 +**DLOS8N Outdoor LoRaWAN Gateway User Manual** 6 6 7 -**Table of Contents:** 8 8 11 +Table of Contents 9 9 13 +{{toc/}} 10 10 11 11 12 12 13 13 18 += 1. Introduction = 14 14 20 +== 1.1 What is the DLOS8N == 15 15 22 +The DLOS8N is an (% style="color:#4F81BD" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 16 16 24 +DLOS8N supports (% style="color:#4F81BD" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4F81BD" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4F81BD" %)SX1302 LoRaWAN concentrator. 17 17 26 +DLOS8N has (% style="color:#4F81BD" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network. 18 18 28 +DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service. 19 19 30 +DLOS8N supports (% style="color:#4F81BD" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings. 20 20 21 - (% style="color:inherit; font-family:inherit; font-size:29px" %)1.Introduction32 +[[image:1652411526195-923.png]] 22 22 23 -== 1.1 What is the LPS8N == 24 24 25 - 26 - 27 -((( 28 -The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 29 -))) 30 - 31 -((( 32 -The LPS8N uses (% style="color:#4f81bd" %)**Semtech packet forwarder**(%%) & (% style="color:#4f81bd" %)**LoRaWAN Station connection**(%%) and fully compatible with LoRaWAN protocol. It includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator**(%%), which provides 10 programmable parallel demodulation paths. 33 -))) 34 - 35 -((( 36 -LPS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands**(%%) to use for different countries. User can also (% style="color:#4f81bd" %)**customized the frequency bands** (%%)to use in their own LoRa network. 37 -))) 38 - 39 -((( 40 -LPS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service. 41 -))) 42 - 43 -((( 44 - 45 -))) 46 - 47 -[[image:1656918270059-192.png]] 48 - 49 - 50 50 == 1.2 Specifications == 51 51 37 +**Hardware System:** 52 52 53 -(% style="color:#037691" %)**Hardware System:** 54 - 55 -((( 56 56 Linux Part: 57 -))) 58 58 59 59 * 400Mhz ar9331 processor 60 60 * 64MB RAM 61 61 * 16MB Flash 62 62 63 - (% style="color:#037691" %)**Interface:**45 +**Interface:** 64 64 65 - 66 66 * 10M/100M RJ45 Ports x 1 67 67 * WiFi : 802.11 b/g/n 68 68 * LoRaWAN Wireless 69 -* Power Input: 5V DC, 2A, Type C 50 +* Power Input: 12 ~~ 24 V DC, 2 A 51 +* IEEE 802.3 af compliant PoE port (DC 37 ~~ 57 v) 70 70 * USB 2.0 host connector x 1 71 71 * Mini-PCI E connector x 1 72 72 * SX1302 + 2 x SX1250 73 73 74 - (% style="color:#037691" %)**WiFi Spec:**56 +**WiFi Spec:** 75 75 76 76 * IEEE 802.11 b/g/n 77 77 * Frequency Band: 2.4 ~~ 2.462GHz ... ... @@ -84,10 +84,9 @@ 84 84 ** 11g 54M : -71dbm 85 85 ** 11n 20M : -67dbm 86 86 87 - (% style="color:#037691" %)**LoRa Spec:**69 +**LoRa Spec:** 88 88 89 - 90 -* Up to -140 dBm sensitivity 71 +* Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end 91 91 * 70 dB CW interferer rejection at 1 MHz offset 92 92 * Able to operate with negative SNR, CCR up to 9dB 93 93 * Emulates 49 x LoRa demodulators and 1 x (G)FSK demodulator ... ... @@ -96,17 +96,25 @@ 96 96 * Dynamic data-rate (DDR) adaptation 97 97 * True antenna diversity or simultaneous dual-band operation 98 98 99 - (% style="color:#037691" %)**Cellular 4G LTE (optional):**80 +**Cellular 4G LTE (optional):** 100 100 101 - 102 -* Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]] 103 -* Micro SIM Slot 104 -* External 4G Sticker Antenna. 82 +* Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]] 83 +* Standard Size SIM Slot 84 +* 2 x 4G Sticker Antenna. 105 105 * Up to 150Mbps downlink and 50Mbps uplink data rates 106 106 * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage 107 107 * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems 108 108 89 +**Power over Ethernet:** 109 109 91 +* IEEE 802.3af compliant. 92 +* Support wide input voltage range 37Vdc to 57Vdc. 93 +* Thermal cut off. 94 +* Short circuit protection. 95 +* Over current protection 96 +* Isolation level 4 KVrms. 97 +* Enhanced surge protection 98 + 110 110 == 1.3 Features == 111 111 112 112 * Open Source Embedded Linux system ... ... @@ -128,12 +128,14 @@ 128 128 129 129 == 1.4 Hardware System Structure == 130 130 131 -[[image:1652411641871-482.png||height="4 16" width="716"]]120 +[[image:1652411641871-482.png||height="425" width="732"]] 132 132 122 + 133 133 == 1.5 DLOS8N Applications == 134 134 135 135 [[image:1652411671209-920.png||height="618" width="650"]] 136 136 127 + 137 137 == 1.6 LED Indicators == 138 138 139 139 [[image:1652411720670-489.png]] ... ... @@ -156,6 +156,7 @@ 156 156 ))) 157 157 ))) 158 158 150 + 159 159 == 1.7 WiFi Direction == 160 160 161 161 DLOS8N use directional WiFi Antenna. The best direction is as below: ... ... @@ -162,6 +162,7 @@ 162 162 163 163 [[image:1652412859663-161.png||height="341" width="333"]] 164 164 157 + 165 165 = 2. Access and Configure DLOS8N = 166 166 167 167 The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port. ... ... @@ -172,6 +172,7 @@ 172 172 173 173 [[image:1652412985720-934.png]] 174 174 168 + 175 175 At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: 176 176 177 177 [[image:1652413127647-377.png]] ... ... @@ -178,19 +178,17 @@ 178 178 179 179 (% style="background-color:#ffffcc" %)dragino+dragino 180 180 181 -((( 182 182 User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 183 -))) 184 184 177 + 185 185 === 2.1.2 Connect via Ethernet with DHCP IP from router === 186 186 187 187 [[image:1652414114583-532.png]] 188 188 189 189 190 -((( 191 191 Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect. 192 -))) 193 193 185 + 194 194 === 2.1.3 Connect via WiFi with DHCP IP from router === 195 195 196 196 [[image:1652414137639-956.png]] ... ... @@ -198,10 +198,12 @@ 198 198 199 199 If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N. 200 200 193 + 201 201 === 2.1.4 Connect via Ethernet with fall back ip === 202 202 203 203 The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure. 204 204 198 + 205 205 == 2.2 Access Configure Web UI == 206 206 207 207 **Web Interface** ... ... @@ -225,6 +225,9 @@ 225 225 226 226 [[image:1652414287022-223.png]] 227 227 222 + 223 + 224 + 228 228 = 3. Typical Network Setup = 229 229 230 230 == 3.1 Overview == ... ... @@ -242,85 +242,75 @@ 242 242 243 243 [[image:1652420169255-959.png]] 244 244 242 + 245 245 == 3.3 Access the Internet as a WiFi Client == 246 246 247 247 In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 248 248 249 -((( 250 250 The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings** 251 -))) 252 252 253 253 [[image:1652420327792-211.png]] 254 254 255 - (((251 + 256 256 In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect. 257 -))) 258 258 254 + 259 259 == 3.4 Access the Internet via Cellular == 260 260 261 261 If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up. 262 262 263 - (((259 + 264 264 First, release the four screws of DLOS8N, pull out PCB and install SIM card as below: 265 -))) 266 266 267 267 [[image:1652420606018-181.png]] 268 268 269 269 270 -((( 271 -[[image:1652420718132-929.png||height="427" width="727"]] 272 -))) 265 +[[image:1652420718132-929.png||height="450" width="766"]] 273 273 274 - (((267 + 275 275 The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular** 276 -))) 277 277 278 - (((270 + 279 279 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 280 -))) 281 281 282 -((( 283 283 [[image:1652421032117-341.png||height="329" width="752"]] 284 -))) 285 285 286 286 (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 287 287 277 + 288 288 == 3.5 Check Internet connection == 289 289 290 290 In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection. 291 291 292 -* GREEN Tick 36675869-206.png||height="14" width="15"]] : This interface has Internet connection.293 -* Yellow 36705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.294 -* RED Cross 36787176-950.png||height="14" width="15"]] : This interface doesn’t connected.282 +* GREEN Tick [[image:1652421151598-130.png||height="23" width="24"]] : This interface has Internet connection. 283 +* Yellow Tick [[image:1652421168047-470.png||height="22" width="21"]] : This interface has IP address but don’t use it for internet connection. 284 +* RED Cross [[image:1652421179500-890.png||height="24" width="27"]] : This interface doesn’t connected. 295 295 296 296 [[image:1652421351382-793.png||height="339" width="765"]] 297 297 288 + 298 298 = 4. Example: Configure as a LoRaWAN gateway = 299 299 300 300 DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below. 301 301 302 -((( 303 303 [[image:image-20220513140429-1.png||height="565" width="824"]] 304 -))) 305 305 306 306 This chapter describes how to use the DLOS8Nto work with 307 307 308 -TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 297 +[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 309 309 299 + 310 310 == 4.1 Create a gateway in TTN V3 Server == 311 311 312 312 (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.** 313 313 314 -((( 315 315 Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page: 316 -))) 317 317 318 -((( 319 319 [[image:1652421929753-168.png||height="403" width="739"]] 320 -))) 321 321 322 -The example gateway id is: **a840411e96744154**308 +The example gateway id is: a840411e96744154 323 323 310 + 324 324 (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server** 325 325 326 326 [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]] ... ... @@ -327,12 +327,12 @@ 327 327 328 328 [[image:1652422127479-258.png||height="346" width="738"]] 329 329 317 + 330 330 (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker** 331 331 332 -((( 333 333 [[image:1652422142236-792.png||height="356" width="737"]] 334 -))) 335 335 322 + 336 336 (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address** 337 337 338 338 * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network ... ... @@ -352,27 +352,20 @@ 352 352 353 353 [[image:1652422479876-297.png||height="398" width="729"]] 354 354 355 -((( 356 356 (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network. 357 -))) 358 358 359 359 After creating the gateway, you can see the gateway info, as below. 360 360 361 361 [[image:1652422509034-682.png||height="299" width="739"]] 362 362 348 + 363 363 == 4.2 Configure DLOS8N to connect to TTN v3 == 364 364 365 -((( 366 366 You can now configure the DLOS8N to let it connect to TTN network V3. 367 -))) 368 368 369 -((( 370 370 Make sure your DLOS8N has a working Internet Connection first. 371 -))) 372 372 373 -((( 374 374 Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply** 375 -))) 376 376 377 377 [[image:1652422624783-580.png||height="327" width="729"]] 378 378 ... ... @@ -386,6 +386,7 @@ 386 386 387 387 [[image:1652422703020-955.png||height="343" width="730"]] 388 388 369 + 389 389 == 4.3 Configure frequency == 390 390 391 391 We also need to set the frequency plan in DLOS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor. ... ... @@ -397,47 +397,33 @@ 397 397 398 398 [[image:1652422763536-750.png||height="514" width="730"]] 399 399 400 -== 4.4 Add a LoRaWAN End Device == 401 401 402 -((( 382 +4.4 Add a LoRaWAN End Device 383 + 403 403 This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site. 404 -))) 405 405 406 -((( 407 407 We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar. 408 -))) 409 409 410 410 [[image:1652422794767-871.png]] 411 411 412 -((( 413 413 (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device. 414 -))) 415 415 416 -((( 417 417 Three codes are required to define the device in TTN v3: 418 -))) 419 419 420 420 * DEV EUI - Unique ID code for a particular device. 421 421 * APP EUI - ID code for an Application defined in TTN v3. 422 422 * APP Key - Unique key to secure communications with a particular device. 423 423 424 -((( 425 425 A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below. 426 -))) 427 427 428 428 [[image:1652422840936-838.png]] 429 429 430 - (((402 + 431 431 (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands. Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server. 432 -))) 433 433 434 -((( 435 435 For the TTN v3 server, you can use the codes set in the device as in the following example. 436 -))) 437 437 438 -((( 439 439 Select **Add Application** to open the screen below. 440 -))) 441 441 442 442 [[image:1652422946999-255.png||height="356" width="744"]] 443 443 ... ... @@ -447,13 +447,10 @@ 447 447 448 448 [[image:1652422975885-591.png||height="359" width="726"]] 449 449 450 -((( 451 451 Select OTAA activation mode 452 -))) 453 453 454 - (((419 + 455 455 The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3. 456 -))) 457 457 458 458 [[image:1652422998005-968.png||height="352" width="744"]] 459 459 ... ... @@ -465,20 +465,16 @@ 465 465 466 466 [[image:1652423046741-467.png||height="355" width="736"]] 467 467 468 -((( 469 469 Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device. 470 -))) 471 471 472 - (((434 + 473 473 (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel. 474 -))) 475 475 476 -((( 477 477 (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display. 478 -))) 479 479 480 480 [[image:1652423277549-324.png||height="273" width="745"]] 481 481 441 + 482 482 = 5. Web Configure Pages = 483 483 484 484 == 5.1 Home == ... ... @@ -487,43 +487,39 @@ 487 487 488 488 [[image:1652423418568-752.png||height="329" width="724"]] 489 489 450 + 490 490 == 5.2 LoRa Settings == 491 491 492 492 === 5.2.1 LoRa ~-~-> LoRa === 493 493 494 -((( 495 495 This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well. 496 -))) 497 497 498 -((( 499 499 Different DLOS8N hardware version can support different frequency range: 500 -))) 501 501 502 502 * **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 503 503 * **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 504 504 505 -((( 506 506 After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log** 507 -))) 508 508 509 509 [[image:1652423554776-574.png||height="380" width="740"]] 510 510 511 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**466 +Note *: See this instruction for how to customize frequency band: 512 512 468 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 513 513 470 + 514 514 === 5.2.2 LoRa ~-~-> ABP Decryption === 515 515 516 516 The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as: 517 517 518 518 * No internet connection. 519 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>> doc:Main.MQTT.WebHome]]).476 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]). 520 520 521 -((( 522 -Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]** 523 -))) 478 +Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]] 524 524 525 525 [[image:1652423628833-467.png||height="357" width="755"]] 526 526 482 + 527 527 == 5.3 LoRaWAN Settings == 528 528 529 529 === 5.3.1 LoRaWAN ~-~-> LoRaWAN === ... ... @@ -538,37 +538,36 @@ 538 538 539 539 ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here: 540 540 541 - **See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter.WebHome]]**497 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]] 542 542 499 + 543 543 === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 544 544 545 545 [[image:1652428499323-384.png||height="275" width="723"]] 546 546 547 -((( 548 -Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].** 549 -))) 504 +Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]] 550 550 506 + 551 551 === 5.3.3 LoRaWAN ~-~-> LORIOT === 552 552 553 -((( 554 554 Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]] 555 -))) 556 556 557 -((( 558 -Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 559 -))) 511 +Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 560 560 561 561 [[image:1652428648903-878.png||height="266" width="731"]] 562 562 515 + 563 563 == 5.4 MQTT Settings == 564 564 565 565 If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker, 566 566 567 -Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**520 +Instruction: 568 568 522 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]] 569 569 570 570 [[image:1652428705046-212.png||height="417" width="733"]] 571 571 526 + 572 572 == 5.5 System == 573 573 574 574 === 5.5.1 System ~-~-> System Overview === ... ... @@ -577,48 +577,59 @@ 577 577 578 578 [[image:1652428773760-580.png||height="408" width="728"]] 579 579 535 + 580 580 === 5.5.2 System ~-~-> General ( login settings) === 581 581 582 582 [[image:1652428861256-300.png||height="354" width="724"]] 583 583 584 -((( 585 585 **__System Password:__** 586 -))) 587 587 588 -((( 589 589 There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface. 590 -))) 591 591 592 -((( 593 593 This page can be used to set the password for them. 594 -))) 595 595 596 596 ((( 597 - **__Timezone:__**Setdevice timezone.547 + 598 598 ))) 599 599 550 +**__Timezone:__** 551 + 552 +Set device timezone. 553 + 600 600 ((( 601 - **__Portforwarding:__**Enable/Disable the HTTP and SSH access via WAN interface.555 + 602 602 ))) 603 603 558 +**__Port forwarding:__** 559 + 560 +Enable/Disable the HTTP and SSH access via WAN interface. 561 + 562 + 604 604 === 5.5.3 System ~-~-> Network === 605 605 606 606 [[image:1652429149053-824.png||height="467" width="725"]] 607 607 608 -((( 609 -**__LAN Settings:__**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network. 610 -))) 567 +**__LAN Settings:__** 611 611 569 +When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network. 570 + 612 612 ((( 613 - __**WANSettings:**__Setting for DLOS8N WAN port572 + 614 614 ))) 615 615 616 -((( 617 -__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client 575 +__**WAN Settings:**__ 618 618 577 +Setting for DLOS8N WAN port 578 + 579 +((( 619 619 620 620 ))) 621 621 583 +__**WiFi Settings:**__ 584 + 585 +Setting for DLOS8N WiFi IP when use it as WiFi Client 586 + 587 + 622 622 === 5.5.4 System ~-~-> WiFi === 623 623 624 624 DLOS8N WiFi Settings. ... ... @@ -625,6 +625,7 @@ 625 625 626 626 [[image:1652429430767-921.png||height="367" width="723"]] 627 627 594 + 628 628 === 5.5.5 System ~-~-> Cellular === 629 629 630 630 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. ... ... @@ -633,10 +633,12 @@ 633 633 634 634 (% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 635 635 603 + 636 636 === 5.5.6 System ~-~-> Network Status === 637 637 638 638 [[image:1652429486609-208.png||height="415" width="728"]] 639 639 608 + 640 640 === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 641 641 642 642 Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: ... ... @@ -649,13 +649,13 @@ 649 649 650 650 Please see this document for detail: 651 651 652 -((( 653 653 [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 654 -))) 655 655 656 656 657 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**624 +R-SSH is for remote access device and management, introduction for how to use: 658 658 626 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]] 627 + 659 659 [[image:1652429624400-864.png||height="432" width="716"]] 660 660 661 661 ... ... @@ -671,16 +671,14 @@ 671 671 672 672 ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] ) 673 673 674 - (((643 + 675 675 The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below. 676 -))) 677 677 678 -((( 679 679 (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade** 680 -))) 681 681 682 682 [[image:1652429711145-862.png||height="270" width="737"]] 683 683 650 + 684 684 Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade. 685 685 686 686 (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. ... ... @@ -689,6 +689,7 @@ 689 689 690 690 [[image:1652429962190-224.png||height="358" width="729"]] 691 691 659 + 692 692 (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console 693 693 694 694 SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run ... ... @@ -697,13 +697,11 @@ 697 697 698 698 (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 699 699 668 + 700 700 === 5.5.9 System ~-~-> Reboot/Reset === 701 701 702 702 [[image:1652430197132-330.png||height="256" width="724"]] 703 703 704 -((( 705 - 706 -))) 707 707 708 708 === 5.5.10 System ~-~-> Package Maintain === 709 709 ... ... @@ -711,28 +711,16 @@ 711 711 712 712 Place to show what package has installed and possible to upgrade packages. 713 713 680 + 714 714 == 5.6 LogRead == 715 715 716 716 === 5.6.1 LogRead ~-~-> LoRa Log === 717 717 685 +[[image:1652430356784-567.png||height="325" width="730"]] 718 718 719 719 Show the frequency for LoRa Radio and traffics. 720 720 721 -[[image:image-20220615204306-1.png||height="575" width="733"]] 722 722 723 - 724 -Show the IoT Server Connection State and FWD State 725 - 726 -[[image:image-20220616083933-1.png||height="556" width="729"]] 727 - 728 -DLOS8 can view GPS location in the Logread FWD State 729 - 730 - 731 -Show the Error logs, RxTxJson lorawan packages, and PULL State 732 - 733 -[[image:image-20220615205416-6.png||height="442" width="884"]] 734 - 735 - 736 736 === 5.6.2 LogRead ~-~-> System Log === 737 737 738 738 Show the system log ... ... @@ -739,11 +739,12 @@ 739 739 740 740 [[image:1652430369760-511.png||height="373" width="730"]] 741 741 696 + 742 742 = 6. More features = 743 743 744 744 == 6.1 More instructions == 745 745 746 -[[LoRaWAN :Main.WebHome]](LoRaWAN)701 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]] 747 747 748 748 749 749 = 7. Linux System = ... ... @@ -771,23 +771,16 @@ 771 771 [[image:1652431609193-637.png||height="214" width="732"]] 772 772 773 773 729 + 774 774 == 7.2 Edit and Transfer files == 775 775 776 -((( 777 777 The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols. 778 -))) 779 779 780 -((( 781 781 In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility. 782 -))) 783 783 784 -((( 785 785 After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows. 786 -))) 787 787 788 -((( 789 789 Screenshot is as below: 790 -))) 791 791 792 792 [[image:1652431650755-450.png]] 793 793 ... ... @@ -794,205 +794,170 @@ 794 794 795 795 == 7.3 File System == 796 796 797 -((( 798 798 The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot. 799 -))) 800 800 801 -((( 802 802 The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash. 803 -))) 804 804 805 -((( 806 806 You can use an external USB flash memory device to extend the size of flash memory for storage. 807 -))) 808 808 809 - 810 810 == 7.4 Package maintenance system == 811 811 812 812 DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**. 813 813 814 - (((755 + 815 815 Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]) 816 -))) 817 817 818 -((( 819 -**In Linux Console run:** 820 -))) 821 821 822 -((( 823 -(% style="color:green" %)**root@dragino-169d30:~~# opkg update** (% style="color:black" %)~/~/ to get the latest packages list 824 -))) 759 +In Linux Console run: 825 825 826 -((( 827 -(% style="color:green" %)**root@dragino-169d30:~~# opkg list** (% style="color:black" %) ~/~/shows the available packages 828 -))) 761 +**root@dragino-169d30:~~# opkg update** ~/~/ to get the latest packages list 829 829 830 -((( 831 -(% style="color:green" %)**root@dragino-169d30:~~# opkg install iperf ** (% style="color:black" %)~/~/ install iperf 832 -))) 763 +**root@dragino-169d30:~~# opkg list** ~/~/shows the available packages 833 833 765 +**root@dragino-169d30:~~# opkg install iperf **~/~/ install iperf 766 + 834 834 The system will automatically install the required packages as shown below. 835 835 836 836 837 -((( 838 -(% style="background-color:#dcdcdc" %)//root@dragino-169d30:/etc/opkg# opkg install iperf// 839 -))) 770 +//root@dragino-169d30:/etc/opkg# opkg install iperf// 840 840 841 -((( 842 -(% style="background-color:#dcdcdc" %)//Installing iperf (2.0.12-1) to root…// 843 -))) 772 +//Installing iperf (2.0.12-1) to root…// 844 844 845 -((( 846 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]] 847 -))) 774 +//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]] 848 848 849 -((( 850 -(% style="background-color:#dcdcdc" %)//Installing uclibcxx (0.2.4-3) to root…// 851 -))) 776 +//Installing uclibcxx (0.2.4-3) to root…// 852 852 853 -((( 854 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]] 855 -))) 778 +//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]] 856 856 857 -((( 858 -(% style="background-color:#dcdcdc" %)//Configuring uclibcxx.// 859 -))) 780 +//Configuring uclibcxx.// 860 860 861 -((( 862 -(% style="background-color:#dcdcdc" %)//Configuring iperf.// 863 -))) 782 +//Configuring iperf.// 864 864 865 -= 8. Upgrade Linux Firmware = 866 866 785 +1. Upgrade Linux Firmware 867 867 868 -= 9. FAQ = 787 +1. FAQ 788 +11. How can I configure for a customized frequency band? 869 869 870 - ==9.1 HowcanI configureforacustomizedfrequency band? ==790 +See below link for how to customize frequency band: 871 871 872 -((( 873 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 874 -))) 792 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 875 875 876 -((( 877 - 878 -))) 879 879 880 -== 9.2 Can I connect DLOS8N to LORIOT? == 795 +1. 796 +11. Can I connect DLOS8N to LORIOT? 881 881 882 -Yes, the set up instruction is here: **[[Notes:Main.Notes.WebHome]]**798 +Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 883 883 884 884 885 -== 9.3 Can I make my own firmware for the gateway, where can I find the source code? == 801 +1. 802 +11. Can I make my own firmware for the gateway, where can I find the source code? 886 886 887 -((( 888 888 Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications. 889 -))) 890 890 891 -((( 892 892 The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]] 893 -))) 894 894 895 895 896 -== 9.4 Can I use 868Mhz version for 915Mhz bands? == 809 +1. 810 +11. Can I use 868Mhz version for 915Mhz bands? 897 897 898 898 It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation. 899 899 900 900 901 -= 10. Trouble Shooting = 902 902 903 -== 10.1 I get kernel error when install new package, how to fix? == 904 904 817 +1. Trouble Shooting 818 +11. I get kernel error when install new package, how to fix? 819 + 905 905 In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID: 906 906 907 -(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk 908 908 909 - (% style="background-color:yellow"%)Installingkmod-dragino2-si3217x(3.10.49+0.2-1) toroot…823 +root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk 910 910 911 - (%style="background-color:yellow"%)Collectederrors:825 +Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root… 912 912 913 - (% style="background-color:yellow" %)* satisfy_dependencies_for: Cannotsatisfy thefollowingdependenciesforkmod-dragino2-si3217x:827 +Collected errors: 914 914 915 - (%style="background-color:yellow"%)* kernel(=3.10.49-1-4917516478a753314254643facdf360a) *829 +~* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x: 916 916 917 - (% style="background-color:yellow"%)*opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.831 +* kernel (= 3.10.49-1-4917516478a753314254643facdf360a) * 918 918 919 -((( 833 + ~* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x. 834 + 835 + 920 920 In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same. 921 -))) 922 922 923 - (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends838 +Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 924 924 925 925 926 -== 10.2 How to recover the DLOS8N if the firmware crashes == 841 +1. 842 +11. How to recover the DLOS8N if the firmware crashes 927 927 928 -((( 929 -Please follow this instruction to recover your gateway: **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]** 930 -))) 844 +Please follow this instruction to recover your gateway: 931 931 932 -((( 933 - 934 -))) 846 +[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]] 935 935 936 -== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? == 937 937 938 -[[image:1652435238615-272.png||height="247" width="727"]] 939 939 940 -((( 850 + 851 + 852 +1. 853 +11. I configured DLOS8N for WiFi access and lost its IP. What to do now? 854 + 855 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image067.png]] 856 + 941 941 The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit. 942 -))) 943 943 944 -( % style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.859 +(Note: fallback IP can be disabled in the WAN and DHCP page) 945 945 946 946 947 947 Steps to connect via fall back IP: 948 948 949 -~1. Connect PC’s Ethernet port to DLOS8N’s WAN port 864 +1. Connect PC’s Ethernet port to DLOS8N’s WAN port 865 +1. Configure PC’s Ethernet port has 866 +IP: 172.31.255.253 and 867 +Netmask: 255.255.255.252 950 950 951 -2. Configure PC’s Ethernet port has 952 - IP: 172.31.255.253 and 953 - Netmask: 255.255.255.252 954 - 955 955 As below photo: 956 956 957 -[[image: 1652435256286-879.png]]871 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image068.jpg]] 958 958 959 - 3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.873 +1. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console. 960 960 961 961 Please note the latest firmware uses port 8000 for http and 2222 for ssh access. 962 962 963 963 964 -= 11. Order Info = 965 965 966 - (% style="color:#4f81bd"%)**//PART: DLOS8N-XXX-YYY//:**879 +1. Order Info 967 967 968 - (% style="color:#4f81bd" %)**//XXX: Frequency Band//**881 +**//PART: DLOS8N-XXX-YYY//:** 969 969 970 -* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 971 -* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 883 +**//XXX: Frequency Band//** 972 972 973 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//** 885 +* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 886 +* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 974 974 975 -* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India. 976 -* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile. 977 -* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan 978 -* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI 888 +**//YYY: 4G Cellular Option//** 979 979 890 +* **E**: EMEA, Korea, Thailand, India. 891 +* **A**: North America/ Rogers/AT&T/T-Mobile. 892 +* **AU**: Latin America, New Zeland, Taiwan 893 +* **J**: Japan, DOCOMO/SoftBank/ KDDI 894 + 980 980 More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]]. 981 981 982 982 983 -= 12. Packing Info = 984 984 985 -((( 899 + 900 +1. Packing Info 901 + 986 986 **Package Includes**: 987 -))) 988 988 989 989 * DLOS8N LoRaWAN Gateway x 1 990 990 * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered 991 991 * Packaging with environmental protection paper box 992 992 993 -((( 994 994 **Dimension and weight**: 995 -))) 996 996 997 997 * Device Size: 12 x 12 x 3 cm 998 998 * Weight: 187g ... ... @@ -999,9 +999,11 @@ 999 999 * Package Size: 14.5 x 13.5 x 6 cm 1000 1000 * Weight: 300g 1001 1001 1002 - =13. Support=915 +1. Support 1003 1003 1004 -* Try to see if your questions already answered in the [[wiki>> doc:Main.WebHome]].917 +* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]]. 1005 1005 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 1006 1006 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 1007 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]] 920 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to: 921 + 922 +[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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