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Details

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Title

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1		-LPS8N - LoRaWAN Gateway User Manual
	1	+DLOS8N

Content

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	1	+
	2	+
1	1	(% style="text-align:center" %)
2		-[[image:1656917428377-954.png||height="475" width="475"]]
	4	+[[image:1652409757234-446.png||height="399" width="399"]]
3	3
4	4
5	5
	8	+**DLOS8N Outdoor LoRaWAN Gateway User Manual**
6	6
	10	+
7	7	**Table of Contents：**
8	8
	13	+{{toc/}}
9	9
10	10
11	11
12	12
	18	+= 1. Introduction =
13	13
	20	+== 1.1 What is the DLOS8N ==
14	14
	22	+(((
	23	+The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
	24	+)))
15	15
	26	+(((
	27	+DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
	28	+)))
16	16
	30	+(((
	31	+DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
	32	+)))
17	17
	34	+(((
	35	+DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
	36	+)))
18	18
19		-
20		-
21		-(% style="color:inherit; font-family:inherit; font-size:29px" %)1. Introduction
22		-
23		-== 1.1 What is the LPS8N ==
24		-
25		-
26		-
27		-The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
28		-
29		-The LPS8N uses (% style="color:#4f81bd" %)**Semtech packet forwarder**(%%) & (% style="color:#4f81bd" %)**LoRaWAN Station connection**(%%) and fully compatible with LoRaWAN protocol. It includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator**(%%), which provides 10 programmable parallel demodulation paths.
30		-
31		-LPS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands**(%%) to use for different countries. User can also (% style="color:#4f81bd" %)**customized the frequency bands** (%%)to use in their own LoRa network.
32		-
33		-LPS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
34		-
35	35	(((
36		-
	39	+DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
37	37	)))
38	38
39		-[[image:1656918270059-192.png]]
	42	+[[image:1652411526195-923.png||height="494" width="731"]]
40	40
41		-
42	42	== 1.2 Specifications ==
43	43
	46	+**Hardware System:**
44	44
45		-(% style="color:#037691" %)**Hardware System:**
46		-
47	47	(((
48	48	Linux Part:
49	49	)))
...	...	@@ -52,21 +52,19 @@
52	52	* 64MB RAM
53	53	* 16MB Flash
54	54
	56	+**Interface:**
55	55
56		-(% style="color:#037691" %)**Interface:**
57		-
58		-
59	59	* 10M/100M RJ45 Ports x 1
60	60	* WiFi : 802.11 b/g/n
61	61	* LoRaWAN Wireless
62		-* Power Input: 5V DC, 2A, Type C
	61	+* Power Input: 12 ~~ 24 V DC, 2 A
	62	+* IEEE 802.3 af compliant PoE port (DC 37  ~~ 57 v)
63	63	* USB 2.0 host connector x 1
64	64	* Mini-PCI E connector x 1
65	65	* SX1302 + 2 x SX1250
66	66
	67	+**WiFi Spec:**
67	67
68		-(% style="color:#037691" %)**WiFi Spec:**
69		-
70	70	* IEEE 802.11 b/g/n
71	71	* Frequency Band: 2.4 ~~ 2.462GHz
72	72	* Tx power:
...	...	@@ -78,11 +78,9 @@
78	78	** 11g 54M : -71dbm
79	79	** 11n 20M : -67dbm
80	80
	80	+**LoRa Spec:**
81	81
82		-(% style="color:#037691" %)**LoRa Spec:**
83		-
84		-
85		-* Up to -140 dBm sensitivity
	82	+* Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end
86	86	* 70 dB CW interferer rejection at 1 MHz offset
87	87	* Able to operate with negative SNR, CCR up to 9dB
88	88	* Emulates 49 x LoRa demodulators and 1 x (G)FSK demodulator
...	...	@@ -91,18 +91,24 @@
91	91	* Dynamic data-rate (DDR) adaptation
92	92	* True antenna diversity or simultaneous dual-band operation
93	93
	91	+**Cellular 4G LTE (optional):**
94	94
95		-(% style="color:#037691" %)**Cellular 4G LTE (optional):**
96		-
97		-
98		-* Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
99		-* Micro SIM Slot
100		-* External 4G Sticker Antenna.
	93	+* Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
	94	+* Standard Size SIM Slot
	95	+* 2 x 4G Sticker Antenna.
101	101	* Up to 150Mbps downlink and 50Mbps uplink data rates
102	102	* Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage
103	103	* MIMO technology meets demands for data rate and link reliability in modem wireless communication systems
104	104
	100	+**Power over Ethernet:**
105	105
	102	+* IEEE 802.3af compliant.
	103	+* Support wide input voltage range  37Vdc to 57Vdc.
	104	+* Thermal cut off.
	105	+* Short circuit protection.
	106	+* Over current protection
	107	+* Isolation level 4 KVrms.
	108	+* Enhanced surge protection
106	106
107	107	== 1.3 Features ==
108	108
...	...	@@ -264,21 +264,18 @@
264	264	[[image:1652420606018-181.png]]
265	265
266	266
267		-(((
268	268	[[image:1652420718132-929.png||height="427" width="727"]]
269		-)))
270	270
271	271	(((
272	272	The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
273	273	)))
274	274
	276	+
275	275	(((
276	276	While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
277	277	)))
278	278
279		-(((
280	280	[[image:1652421032117-341.png||height="329" width="752"]]
281		-)))
282	282
283	283	(% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
284	284
...	...	@@ -287,7 +287,7 @@
287	287	In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
288	288
289	289	* GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
290		-* Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
	290	+* Yellow Tick   [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
291	291	* RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected.
292	292
293	293	[[image:1652421351382-793.png||height="339" width="765"]]
...	...	@@ -296,13 +296,11 @@
296	296
297	297	DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
298	298
299		-(((
300	300	[[image:image-20220513140429-1.png||height="565" width="824"]]
301		-)))
302	302
303	303	This chapter describes how to use the DLOS8Nto work with
304	304
305		-TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
	303	+[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
306	306
307	307	== 4.1 Create a gateway in TTN V3 Server ==
308	308
...	...	@@ -312,12 +312,11 @@
312	312	Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
313	313	)))
314	314
315		-(((
316	316	[[image:1652421929753-168.png||height="403" width="739"]]
317		-)))
318	318
319		-The example gateway id is: **a840411e96744154**
	315	+The example gateway id is: a840411e96744154
320	320
	317	+
321	321	(% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
322	322
323	323	[[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
...	...	@@ -324,12 +324,12 @@
324	324
325	325	[[image:1652422127479-258.png||height="346" width="738"]]
326	326
	324	+
327	327	(% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
328	328
329		-(((
330	330	[[image:1652422142236-792.png||height="356" width="737"]]
331		-)))
332	332
	329	+
333	333	(% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address**
334	334
335	335	* Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network
...	...	@@ -349,9 +349,7 @@
349	349
350	350	[[image:1652422479876-297.png||height="398" width="729"]]
351	351
352		-(((
353	353	(% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
354		-)))
355	355
356	356	After creating the gateway, you can see the gateway info, as below.
357	357
...	...	@@ -359,17 +359,11 @@
359	359
360	360	== 4.2 Configure DLOS8N to connect to TTN v3 ==
361	361
362		-(((
363	363	You can now configure the DLOS8N to let it connect to TTN network V3.
364		-)))
365	365
366		-(((
367	367	Make sure your DLOS8N has a working Internet Connection first.
368		-)))
369	369
370		-(((
371	371	Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply**
372		-)))
373	373
374	374	[[image:1652422624783-580.png||height="327" width="729"]]
375	375
...	...	@@ -424,15 +424,24 @@
424	424
425	425	[[image:1652422840936-838.png]]
426	426
	416	+
427	427	(((
428	428	(% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
429	429	)))
430	430
431	431	(((
	422	+
	423	+)))
	424	+
	425	+(((
432	432	For the TTN v3 server, you can use the codes set in the device as in the following example.
433	433	)))
434	434
435	435	(((
	430	+
	431	+)))
	432	+
	433	+(((
436	436	Select **Add Application** to open the screen below.
437	437	)))
438	438
...	...	@@ -448,6 +448,7 @@
448	448	Select OTAA activation mode
449	449	)))
450	450
	449	+
451	451	(((
452	452	The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
453	453	)))
...	...	@@ -466,6 +466,7 @@
466	466	Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
467	467	)))
468	468
	468	+
469	469	(((
470	470	(% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
471	471	)))
...	...	@@ -505,8 +505,9 @@
505	505
506	506	[[image:1652423554776-574.png||height="380" width="740"]]
507	507
508		-Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
	508	+Note *: See this instruction for how to customize frequency band:
509	509
	510	+[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
510	510
511	511	=== 5.2.2 LoRa ~-~-> ABP Decryption ===
512	512
...	...	@@ -513,10 +513,10 @@
513	513	The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
514	514
515	515	* No internet connection.
516		-* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
	517	+* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
517	517
518	518	(((
519		-Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
	520	+Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
520	520	)))
521	521
522	522	[[image:1652423628833-467.png||height="357" width="755"]]
...	...	@@ -535,7 +535,7 @@
535	535
536	536	~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
537	537
538		-**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
	539	+See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
539	539
540	540	=== 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
541	541
...	...	@@ -542,7 +542,7 @@
542	542	[[image:1652428499323-384.png||height="275" width="723"]]
543	543
544	544	(((
545		-Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
	546	+Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
546	546	)))
547	547
548	548	=== 5.3.3 LoRaWAN ~-~-> LORIOT ===
...	...	@@ -552,7 +552,7 @@
552	552	)))
553	553
554	554	(((
555		-Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
	556	+Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
556	556	)))
557	557
558	558	[[image:1652428648903-878.png||height="266" width="731"]]
...	...	@@ -561,8 +561,9 @@
561	561
562	562	If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
563	563
564		-Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
	565	+Instruction:
565	565
	567	+[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
566	566
567	567	[[image:1652428705046-212.png||height="417" width="733"]]
568	568
...	...	@@ -591,10 +591,18 @@
591	591	)))
592	592
593	593	(((
	596	+
	597	+)))
	598	+
	599	+(((
594	594	**__Timezone:__**Set device timezone.
595	595	)))
596	596
597	597	(((
	604	+
	605	+)))
	606	+
	607	+(((
598	598	**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface.
599	599	)))
600	600
...	...	@@ -612,8 +612,6 @@
612	612
613	613	(((
614	614	__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client
615		-
616		-
617	617	)))
618	618
619	619	=== 5.5.4 System ~-~-> WiFi ===
...	...	@@ -622,6 +622,7 @@
622	622
623	623	[[image:1652429430767-921.png||height="367" width="723"]]
624	624
	633	+
625	625	=== 5.5.5 System ~-~-> Cellular ===
626	626
627	627	While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
...	...	@@ -630,10 +630,12 @@
630	630
631	631	(% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
632	632
	642	+
633	633	=== 5.5.6 System ~-~-> Network Status ===
634	634
635	635	[[image:1652429486609-208.png||height="415" width="728"]]
636	636
	647	+
637	637	=== 5.5.7 System ~-~-> Remote Mgnt & Auto Provision ===
638	638
639	639	Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
...	...	@@ -646,13 +646,13 @@
646	646
647	647	Please see this document for detail:
648	648
649		-(((
650	650	[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
651		-)))
652	652
653	653
654		-R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
	663	+R-SSH is for remote access device and management, introduction for how to use:
655	655
	665	+[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
	666	+
656	656	[[image:1652429624400-864.png||height="432" width="716"]]
657	657
658	658
...	...	@@ -712,24 +712,10 @@
712	712
713	713	=== 5.6.1 LogRead ~-~-> LoRa Log ===
714	714
	726	+[[image:1652430356784-567.png||height="325" width="730"]]
715	715
716	716	Show the frequency for LoRa Radio and traffics.
717	717
718		-[[image:image-20220615204306-1.png||height="575" width="733"]]
719		-
720		-
721		-Show the IoT Server Connection State and FWD State
722		-
723		-[[image:image-20220616083933-1.png||height="556" width="729"]]
724		-
725		-DLOS8 can view GPS location in the Logread FWD State
726		-
727		-
728		-Show the Error logs, RxTxJson lorawan packages, and PULL State
729		-
730		-[[image:image-20220615205416-6.png||height="442" width="884"]]
731		-
732		-
733	733	=== 5.6.2 LogRead ~-~-> System Log ===
734	734
735	735	Show the system log
...	...	@@ -740,9 +740,8 @@
740	740
741	741	== 6.1 More instructions ==
742	742
743		-[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
	740	+[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
744	744
745		-
746	746	= 7. Linux System =
747	747
748	748	The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
...	...	@@ -767,7 +767,6 @@
767	767
768	768	[[image:1652431609193-637.png||height="214" width="732"]]
769	769
770		-
771	771	== 7.2 Edit and Transfer files ==
772	772
773	773	(((
...	...	@@ -796,10 +796,18 @@
796	796	)))
797	797
798	798	(((
	794	+
	795	+)))
	796	+
	797	+(((
799	799	The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
800	800	)))
801	801
802	802	(((
	802	+
	803	+)))
	804	+
	805	+(((
803	803	You can use an external USB flash memory device to extend the size of flash memory for storage.
804	804	)))
805	805
...	...	@@ -867,16 +867,17 @@
867	867	== 9.1 How can I configure for a customized frequency band? ==
868	868
869	869	(((
870		-See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
	873	+See below link for how to customize frequency band:
871	871	)))
872	872
873	873	(((
874		-
	877	+[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
875	875	)))
876	876
	880	+
877	877	== 9.2 Can I connect DLOS8N to LORIOT? ==
878	878
879		-Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
	883	+Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
880	880
881	881
882	882	== 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
...	...	@@ -923,13 +923,14 @@
923	923	== 10.2 How to recover the DLOS8N if the firmware crashes ==
924	924
925	925	(((
926		-Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
	930	+Please follow this instruction to recover your gateway:
927	927	)))
928	928
929	929	(((
930		-
	934	+[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
931	931	)))
932	932
	937	+
933	933	== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
934	934
935	935	[[image:1652435238615-272.png||height="247" width="727"]]
...	...	@@ -998,7 +998,7 @@
998	998
999	999	= 13. Support =
1000	1000
1001		-* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
	1006	+* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1002	1002	* Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1003	1003	Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1004	1004	* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]

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