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Summary

Details

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Title
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1 -LPS8N - LoRaWAN Gateway User Manual
1 +DLOS8N
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1656917428377-954.png||height="475" width="475"]]
4 +[[image:1652409757234-446.png]]
3 3  
4 4  
5 5  
8 +**DLOS8N Outdoor LoRaWAN Gateway User Manual**
6 6  
7 -**Table of Contents：**
8 8  
11 +Table of Contents
9 9  
13 +{{toc/}}
10 10  
11 11  
12 12  
13 13  
18 += 1. Introduction =
14 14  
20 +== 1.1 What is the DLOS8N ==
15 15  
22 +The DLOS8N is (% class="mark" %)an open source outdoor LoRaWAN Gateway(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
16 16  
24 +DLOS8N (% class="mark" %)supports Semtech packet forwarder(%%) and (% class="mark" %)LoRaWAN Station connection(%%), it is fully compatible with LoRaWAN protocol. DLOS8N includes a(% class="mark" %) SX1302 LoRaWAN concentrator(%%).
17 17  
26 +DLOS8N has (% class="mark" %)pre-configured standard LoRaWAN frequency bands(%%) to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
18 18  
28 +DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
19 19  
30 +DLOS8N supports (% class="mark" %)auto-provision(%%) for mass deployment and long term maintain. System intergrator can easily change the settings.
20 20  
21 -(% style="color:inherit; font-family:inherit; font-size:29px" %)1. Introduction
32 +[[image:1652411526195-923.png]]
22 22  
23 -== 1.1 What is the LPS8N ==
24 24  
25 -
26 -
27 -The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
28 -
29 -The LPS8N uses (% style="color:#4f81bd" %)**Semtech packet forwarder**(%%) & (% style="color:#4f81bd" %)**LoRaWAN Station connection**(%%) and fully compatible with LoRaWAN protocol. It includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator**(%%), which provides 10 programmable parallel demodulation paths.
30 -
31 -LPS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands**(%%) to use for different countries. User can also (% style="color:#4f81bd" %)**customized the frequency bands** (%%)to use in their own LoRa network.
32 -
33 -LPS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
34 -
35 -
36 -(((
37 -
38 -)))
39 -
40 -[[image:1652411526195-923.png||height="494" width="731"]]
41 -
42 42  == 1.2 Specifications ==
43 43  
44 44  **Hardware System:**
45 45  
46 -(((
47 47   Linux Part:
48 -)))
49 49  
50 50  * 400Mhz ar9331 processor
51 51  * 64MB RAM
... ... @@ -126,12 +126,14 @@
126 126  
127 127  == 1.4 Hardware System Structure ==
128 128  
129 -[[image:1652411641871-482.png||height="416" width="716"]]
120 +[[image:1652411641871-482.png||height="425" width="732"]]
130 130  
122 +
131 131  == 1.5 DLOS8N Applications ==
132 132  
133 133  [[image:1652411671209-920.png||height="618" width="650"]]
134 134  
127 +
135 135  == 1.6 LED Indicators ==
136 136  
137 137  [[image:1652411720670-489.png]]
... ... @@ -154,6 +154,7 @@
154 154  )))
155 155  )))
156 156  
150 +
157 157  == 1.7 WiFi Direction ==
158 158  
159 159  DLOS8N use directional WiFi Antenna. The best direction is as below:
... ... @@ -160,6 +160,7 @@
160 160  
161 161  [[image:1652412859663-161.png||height="341" width="333"]]
162 162  
157 +
163 163  = 2. Access and Configure DLOS8N =
164 164  
165 165  The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
... ... @@ -170,6 +170,7 @@
170 170  
171 171  [[image:1652412985720-934.png]]
172 172  
168 +
173 173  At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password:
174 174  
175 175  [[image:1652413127647-377.png]]
... ... @@ -176,19 +176,17 @@
176 176  
177 177  (% style="background-color:#ffffcc" %)dragino+dragino
178 178  
179 -(((
180 180  User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1
181 -)))
182 182  
177 +
183 183  === 2.1.2 Connect via Ethernet with DHCP IP from router ===
184 184  
185 185  [[image:1652414114583-532.png]]
186 186  
187 187  
188 -(((
189 189  Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
190 -)))
191 191  
185 +
192 192  === 2.1.3 Connect via WiFi with DHCP IP from router ===
193 193  
194 194  [[image:1652414137639-956.png]]
... ... @@ -196,10 +196,12 @@
196 196  
197 197  If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N.
198 198  
193 +
199 199  === 2.1.4 Connect via Ethernet with fall back ip ===
200 200  
201 201  The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure.
202 202  
198 +
203 203  == 2.2 Access Configure Web UI ==
204 204  
205 205  **Web Interface**
... ... @@ -223,6 +223,9 @@
223 223  
224 224  [[image:1652414287022-223.png]]
225 225  
222 +
223 +
224 +
226 226  = 3. Typical Network Setup =
227 227  
228 228  == 3.1 Overview ==
... ... @@ -240,85 +240,75 @@
240 240  
241 241  [[image:1652420169255-959.png]]
242 242  
242 +
243 243  == 3.3 Access the Internet as a WiFi Client ==
244 244  
245 245  In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
246 246  
247 -(((
248 248  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
249 -)))
250 250  
251 251  [[image:1652420327792-211.png]]
252 252  
253 -(((
251 +
254 254  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
255 -)))
256 256  
254 +
257 257  == 3.4 Access the Internet via Cellular ==
258 258  
259 259  If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up.
260 260  
261 -(((
259 +
262 262  First, release the four screws of DLOS8N, pull out PCB and install SIM card as below:
263 -)))
264 264  
265 265  [[image:1652420606018-181.png]]
266 266  
267 267  
268 -(((
269 -[[image:1652420718132-929.png||height="427" width="727"]]
270 -)))
265 +[[image:1652420718132-929.png||height="450" width="766"]]
271 271  
272 -(((
267 +
273 273  The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
274 -)))
275 275  
276 -(((
270 +
277 277  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
278 -)))
279 279  
280 -(((
281 281  [[image:1652421032117-341.png||height="329" width="752"]]
282 -)))
283 283  
284 284  (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
285 285  
277 +
286 286  == 3.5 Check Internet connection ==
287 287  
288 288  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
289 289  
290 -* GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
291 -* Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
292 -* RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected.
282 +* GREEN Tick ​​​​[[image:1652421151598-130.png||height="23" width="24"]] : This interface has Internet connection.
283 +* Yellow Tick  [[image:1652421168047-470.png||height="22" width="21"]] : This interface has IP address but don’t use it for internet connection.
284 +* RED Cross   [[image:1652421179500-890.png||height="24" width="27"]] : This interface doesn’t connected.
293 293  
294 294  [[image:1652421351382-793.png||height="339" width="765"]]
295 295  
288 +
296 296  = 4. Example: Configure as a LoRaWAN gateway =
297 297  
298 298  DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
299 299  
300 -(((
301 301  [[image:image-20220513140429-1.png||height="565" width="824"]]
302 -)))
303 303  
304 304  This chapter describes how to use the DLOS8Nto work with
305 305  
306 -TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
297 +[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
307 307  
299 +
308 308  == 4.1 Create a gateway in TTN V3 Server ==
309 309  
310 310  (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
311 311  
312 -(((
313 313  Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
314 -)))
315 315  
316 -(((
317 317  [[image:1652421929753-168.png||height="403" width="739"]]
318 -)))
319 319  
320 -The example gateway id is: **a840411e96744154**
308 +The example gateway id is: a840411e96744154
321 321  
310 +
322 322  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
323 323  
324 324  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
... ... @@ -325,12 +325,12 @@
325 325  
326 326  [[image:1652422127479-258.png||height="346" width="738"]]
327 327  
317 +
328 328  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
329 329  
330 -(((
331 331  [[image:1652422142236-792.png||height="356" width="737"]]
332 -)))
333 333  
322 +
334 334  (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address**
335 335  
336 336  * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network
... ... @@ -350,27 +350,20 @@
350 350  
351 351  [[image:1652422479876-297.png||height="398" width="729"]]
352 352  
353 -(((
354 354  (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
355 -)))
356 356  
357 357  After creating the gateway, you can see the gateway info, as below.
358 358  
359 359  [[image:1652422509034-682.png||height="299" width="739"]]
360 360  
348 +
361 361  == 4.2 Configure DLOS8N to connect to TTN v3 ==
362 362  
363 -(((
364 364  You can now configure the DLOS8N to let it connect to TTN network V3.
365 -)))
366 366  
367 -(((
368 368  Make sure your DLOS8N has a working Internet Connection first.
369 -)))
370 370  
371 -(((
372 372  Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply**
373 -)))
374 374  
375 375  [[image:1652422624783-580.png||height="327" width="729"]]
376 376  
... ... @@ -384,6 +384,7 @@
384 384  
385 385  [[image:1652422703020-955.png||height="343" width="730"]]
386 386  
369 +
387 387  == 4.3 Configure frequency ==
388 388  
389 389  We also need to set the frequency plan in DLOS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor.
... ... @@ -395,47 +395,33 @@
395 395  
396 396   [[image:1652422763536-750.png||height="514" width="730"]]
397 397  
398 -== 4.4 Add a LoRaWAN End Device ==
399 399  
400 -(((
382 +4.4 Add a LoRaWAN End Device
383 +
401 401  This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site.
402 -)))
403 403  
404 -(((
405 405  We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar.
406 -)))
407 407  
408 408  [[image:1652422794767-871.png]]
409 409  
410 -(((
411 411  (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.
412 -)))
413 413  
414 -(((
415 415  Three codes are required to define the device in TTN v3:
416 -)))
417 417  
418 418  * DEV EUI - Unique ID code for a particular device.
419 419  * APP EUI - ID code for an Application defined in TTN v3.
420 420  * APP Key - Unique key to secure communications with a particular device.
421 421  
422 -(((
423 423  A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below.
424 -)))
425 425  
426 426  [[image:1652422840936-838.png]]
427 427  
428 -(((
402 +
429 429  (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
430 -)))
431 431  
432 -(((
433 433  For the TTN v3 server, you can use the codes set in the device as in the following example.
434 -)))
435 435  
436 -(((
437 437  Select **Add Application** to open the screen below.
438 -)))
439 439  
440 440  [[image:1652422946999-255.png||height="356" width="744"]]
441 441  
... ... @@ -445,13 +445,10 @@
445 445  
446 446  [[image:1652422975885-591.png||height="359" width="726"]]
447 447  
448 -(((
449 449  Select OTAA activation mode
450 -)))
451 451  
452 -(((
419 +
453 453  The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
454 -)))
455 455  
456 456  [[image:1652422998005-968.png||height="352" width="744"]]
457 457  
... ... @@ -463,20 +463,16 @@
463 463  
464 464  [[image:1652423046741-467.png||height="355" width="736"]]
465 465  
466 -(((
467 467  Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
468 -)))
469 469  
470 -(((
434 +
471 471  (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
472 -)))
473 473  
474 -(((
475 475  (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display.
476 -)))
477 477  
478 478  [[image:1652423277549-324.png||height="273" width="745"]]
479 479  
441 +
480 480  = 5. Web Configure Pages =
481 481  
482 482  == 5.1 Home ==
... ... @@ -485,43 +485,39 @@
485 485  
486 486  [[image:1652423418568-752.png||height="329" width="724"]]
487 487  
450 +
488 488  == 5.2 LoRa Settings ==
489 489  
490 490  === 5.2.1 LoRa ~-~-> LoRa ===
491 491  
492 -(((
493 493  This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well.
494 -)))
495 495  
496 -(((
497 497  Different DLOS8N hardware version can support different frequency range:
498 -)))
499 499  
500 500  * **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
501 501  * **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
502 502  
503 -(((
504 504  After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log**
505 -)))
506 506  
507 507  [[image:1652423554776-574.png||height="380" width="740"]]
508 508  
509 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
466 +Note *: See this instruction for how to customize frequency band:
510 510  
468 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
511 511  
470 +
512 512  === 5.2.2 LoRa ~-~-> ABP Decryption ===
513 513  
514 514  The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
515 515  
516 516  * No internet connection.
517 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
476 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
518 518  
519 -(((
520 -Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
521 -)))
478 +Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
522 522  
523 523  [[image:1652423628833-467.png||height="357" width="755"]]
524 524  
482 +
525 525  == 5.3 LoRaWAN Settings ==
526 526  
527 527  === 5.3.1 LoRaWAN ~-~-> LoRaWAN ===
... ... @@ -536,37 +536,36 @@
536 536  
537 537  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
538 538  
539 -**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
497 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
540 540  
499 +
541 541  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
542 542  
543 543  [[image:1652428499323-384.png||height="275" width="723"]]
544 544  
545 -(((
546 -Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
547 -)))
504 +Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
548 548  
506 +
549 549  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
550 550  
551 -(((
552 552  Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]]
553 -)))
554 554  
555 -(((
556 -Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
557 -)))
511 +Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
558 558  
559 559  [[image:1652428648903-878.png||height="266" width="731"]]
560 560  
515 +
561 561  == 5.4 MQTT Settings ==
562 562  
563 563  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
564 564  
565 -Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
520 +Instruction:
566 566  
522 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
567 567  
568 568  [[image:1652428705046-212.png||height="417" width="733"]]
569 569  
526 +
570 570  == 5.5 System ==
571 571  
572 572  === 5.5.1 System ~-~-> System Overview ===
... ... @@ -575,48 +575,59 @@
575 575  
576 576  [[image:1652428773760-580.png||height="408" width="728"]]
577 577  
535 +
578 578  === 5.5.2 System ~-~-> General ( login settings) ===
579 579  
580 580  [[image:1652428861256-300.png||height="354" width="724"]]
581 581  
582 -(((
583 583  **__System Password:__**
584 -)))
585 585  
586 -(((
587 587  There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface.
588 -)))
589 589  
590 -(((
591 591  This page can be used to set the password for them.
592 -)))
593 593  
594 594  (((
595 -**__Timezone:__**Set device timezone.
547 +
596 596  )))
597 597  
550 +**__Timezone:__**
551 +
552 +Set device timezone.
553 +
598 598  (((
599 -**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface.
555 +
600 600  )))
601 601  
558 +**__Port forwarding:__**
559 +
560 +Enable/Disable the HTTP and SSH access via WAN interface.
561 +
562 +
602 602  === 5.5.3 System ~-~-> Network ===
603 603  
604 604  [[image:1652429149053-824.png||height="467" width="725"]]
605 605  
606 -(((
607 -**__LAN Settings:__**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
608 -)))
567 +**__LAN Settings:__**
609 609  
569 +When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
570 +
610 610  (((
611 -__**WAN Settings:**__Setting for DLOS8N WAN port
572 +
612 612  )))
613 613  
614 -(((
615 -__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client
575 +__**WAN Settings:**__
616 616  
577 +Setting for DLOS8N WAN port
578 +
579 +(((
617 617  
618 618  )))
619 619  
583 +__**WiFi Settings:**__
584 +
585 +Setting for DLOS8N WiFi IP when use it as WiFi Client
586 +
587 +
620 620  === 5.5.4 System ~-~-> WiFi ===
621 621  
622 622  DLOS8N WiFi Settings.
... ... @@ -623,6 +623,7 @@
623 623  
624 624  [[image:1652429430767-921.png||height="367" width="723"]]
625 625  
594 +
626 626  === 5.5.5 System ~-~-> Cellular ===
627 627  
628 628  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
... ... @@ -631,10 +631,12 @@
631 631  
632 632  (% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
633 633  
603 +
634 634  === 5.5.6 System ~-~-> Network Status ===
635 635  
636 636  [[image:1652429486609-208.png||height="415" width="728"]]
637 637  
608 +
638 638  === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision ===
639 639  
640 640  Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
... ... @@ -647,13 +647,13 @@
647 647  
648 648  Please see this document for detail:
649 649  
650 -(((
651 651  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
652 -)))
653 653  
654 654  
655 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
624 +R-SSH is for remote access device and management, introduction for how to use:
656 656  
626 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
627 +
657 657  [[image:1652429624400-864.png||height="432" width="716"]]
658 658  
659 659  
... ... @@ -669,16 +669,14 @@
669 669  
670 670  ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] )
671 671  
672 -(((
643 +
673 673  The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below.
674 -)))
675 675  
676 -(((
677 677  (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade**
678 -)))
679 679  
680 680  [[image:1652429711145-862.png||height="270" width="737"]]
681 681  
650 +
682 682  Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
683 683  
684 684  (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
... ... @@ -687,6 +687,7 @@
687 687  
688 688  [[image:1652429962190-224.png||height="358" width="729"]]
689 689  
659 +
690 690  (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console
691 691  
692 692  SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run
... ... @@ -695,13 +695,11 @@
695 695  
696 696  (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
697 697  
668 +
698 698  === 5.5.9 System ~-~-> Reboot/Reset ===
699 699  
700 700  [[image:1652430197132-330.png||height="256" width="724"]]
701 701  
702 -(((
703 -
704 -)))
705 705  
706 706  === 5.5.10 System ~-~-> Package Maintain ===
707 707  
... ... @@ -709,28 +709,16 @@
709 709  
710 710  Place to show what package has installed and possible to upgrade packages.
711 711  
680 +
712 712  == 5.6 LogRead ==
713 713  
714 714  === 5.6.1 LogRead ~-~-> LoRa Log ===
715 715  
685 +[[image:1652430356784-567.png||height="325" width="730"]]
716 716  
717 717  Show the frequency for LoRa Radio and traffics.
718 718  
719 -[[image:image-20220615204306-1.png||height="575" width="733"]]
720 720  
721 -
722 -Show the IoT Server Connection State and FWD State
723 -
724 -[[image:image-20220616083933-1.png||height="556" width="729"]]
725 -
726 -DLOS8 can view GPS location in the Logread FWD State
727 -
728 -
729 -Show the Error logs, RxTxJson lorawan packages, and PULL State
730 -
731 -[[image:image-20220615205416-6.png||height="442" width="884"]]
732 -
733 -
734 734  === 5.6.2 LogRead ~-~-> System Log ===
735 735  
736 736  Show the system log
... ... @@ -737,11 +737,12 @@
737 737  
738 738  [[image:1652430369760-511.png||height="373" width="730"]]
739 739  
696 +
740 740  = 6. More features =
741 741  
742 742  == 6.1 More instructions ==
743 743  
744 -[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
701 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
745 745  
746 746  
747 747  = 7. Linux System =
... ... @@ -752,245 +752,200 @@
752 752  
753 753  User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it.
754 754  
712 +
755 755  IP address:  IP address of DLOS8N
756 756  
757 757  Port:         22 (via WiFi AP mode) or 2222 (via WAN Interface)
758 758  
759 -User Name:      (% style="color:green" %)**root**
717 +User Name:      **(% style="color:green" %)root**
760 760  
761 -Password:         (% style="color:green" %)**dragino** (% style="color:black" %)(default)
719 +Password:         **(% style="color:green" %)dragino** (% style="color:black" %)(default)
762 762  
721 +
763 763  After logging in, you will be in the Linux console and can enter commands as shown below.
764 764  
765 -[[image:1652431588565-830.png]]
724 +The “logread -f” command can be used to debug how system runs.
766 766  
767 -The “(% class="mark" %)**logread -f**(%%)” command can be used to debug how system runs.
726 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image065.png]]
768 768  
769 -[[image:1652431609193-637.png||height="214" width="732"]]
770 -
771 -
772 772  == 7.2 Edit and Transfer files ==
773 773  
774 -(((
775 -The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
776 -)))
730 +The DLOS8N supports the **(% style="color:green" %)SCP protocol** (% style="color:black" %)and has a built-in **(% style="color:green" %)SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
777 777  
778 -(((
779 779  In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility.
780 -)))
781 781  
782 -(((
783 783  After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows.
784 -)))
785 785  
786 -(((
787 787  Screenshot is as below:
788 -)))
789 789  
790 -[[image:1652431650755-450.png]]
738 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image066.png]]
791 791  
740 +== File System ==
792 792  
793 -== 7.3 File System ==
794 -
795 -(((
796 796  The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
797 -)))
798 798  
799 -(((
800 800  The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
801 -)))
802 802  
803 -(((
804 804  You can use an external USB flash memory device to extend the size of flash memory for storage.
805 -)))
806 806  
748 +== Package maintenance system ==
807 807  
808 -== 7.4 Package maintenance system ==
750 +DLOS8N uses the OpenWrt [[OPKG package maint>>url:https://wiki.openwrt.org/doc/techref/opkg]][[e>>url:https://wiki.openwrt.org/doc/techref/opkg]][[n>>url:https://wiki.openwrt.org/doc/techref/opkg]][[ance>>url:https://wiki.openwrt.org/doc/techref/opkg]][[ system>>url:https://wiki.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
809 809  
810 -DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
811 811  
812 -(((
813 -Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]])
814 -)))
753 +Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>url:https://wiki.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/wiki.openwrt.org/doc/techref/opkg>>url:https://wiki.openwrt.org/doc/techref/opkg]])
815 815  
816 -(((
817 -**In Linux Console run:**
818 -)))
819 819  
820 -(((
821 -(% style="color:green" %)**root@dragino-169d30:~~# opkg update**           (% style="color:black" %)~/~/ to get the latest packages list
822 -)))
756 +In Linux Console run:
823 823  
824 -(((
825 -(% style="color:green" %)**root@dragino-169d30:~~# opkg list**    (% style="color:black" %) ~/~/shows the available packages
826 -)))
758 +**root@dragino-169d30:~~# opkg update**  ~/~/ to get the latest packages list
827 827  
828 -(((
829 -(% style="color:green" %)**root@dragino-169d30:~~# opkg install iperf ** (% style="color:black" %)~/~/ install iperf
830 -)))
760 +**root@dragino-169d30:~~# opkg list**         ~/~/shows the available packages
831 831  
762 +**root@dragino-169d30:~~# opkg install iperf **~/~/ install iperf
763 +
832 832  The system will automatically install the required packages as shown below.
833 833  
834 834  
835 -(((
836 -(% style="background-color:#dcdcdc" %)//root@dragino-169d30:/etc/opkg# opkg install iperf//
837 -)))
767 +//root@dragino-169d30:/etc/opkg# opkg install iperf//
838 838  
839 -(((
840 -(% style="background-color:#dcdcdc" %)//Installing iperf (2.0.12-1) to root…//
841 -)))
769 +//Installing iperf (2.0.12-1) to root…//
842 842  
843 -(((
844 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
845 -)))
771 +//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
846 846  
847 -(((
848 -(% style="background-color:#dcdcdc" %)//Installing uclibcxx (0.2.4-3) to root…//
849 -)))
773 +//Installing uclibcxx (0.2.4-3) to root…//
850 850  
851 -(((
852 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
853 -)))
775 +//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
854 854  
855 -(((
856 -(% style="background-color:#dcdcdc" %)//Configuring uclibcxx.//
857 -)))
777 +//Configuring uclibcxx.//
858 858  
859 -(((
860 -(% style="background-color:#dcdcdc" %)//Configuring iperf.//
861 -)))
779 +//Configuring iperf.//
862 862  
863 -= 8. Upgrade Linux Firmware =
864 864  
782 +1. Upgrade Linux Firmware
865 865  
866 -= 9. FAQ =
784 +1. FAQ
785 +11. How can I configure for a customized frequency band?
867 867  
868 -== 9.1 How can I configure for a customized frequency band? ==
787 +See below link for how to customize frequency band:
869 869  
870 -(((
871 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
872 -)))
789 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
873 873  
874 -(((
875 -
876 -)))
877 877  
878 -== 9.2 Can I connect DLOS8N to LORIOT? ==
792 +1.
793 +11. Can I connect DLOS8N to LORIOT?
879 879  
880 -Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
795 +Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
881 881  
882 882  
883 -== 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
798 +1.
799 +11. Can I make my own firmware for the gateway, where can I find the source code?
884 884  
885 -(((
886 886  Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
887 -)))
888 888  
889 -(((
890 890  The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]
891 -)))
892 892  
893 893  
894 -== 9.4 Can I use 868Mhz version for 915Mhz bands? ==
806 +1.
807 +11. Can I use 868Mhz version for 915Mhz bands?
895 895  
896 896  It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation.
897 897  
898 898  
899 -= 10. Trouble Shooting =
900 900  
901 -== 10.1 I get kernel error when install new package, how to fix? ==
902 902  
814 +1. Trouble Shooting
815 +11. I get kernel error when install new package, how to fix?
816 +
903 903  In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID:
904 904  
905 -(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
906 906  
907 -(% style="background-color:yellow" %)Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
820 +root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
908 908  
909 -(% style="background-color:yellow" %)Collected errors:
822 +Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
910 910  
911 -(% style="background-color:yellow" %)* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
824 +Collected errors:
912 912  
913 -(% style="background-color:yellow" %)*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
826 +~* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
914 914  
915 - (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
828 +*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
916 916  
917 -(((
830 + ~* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
831 +
832 +
918 918  In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same.
919 -)))
920 920  
921 -(% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
835 +Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
922 922  
923 923  
924 -== 10.2 How to recover the DLOS8N if the firmware crashes ==
838 +1.
839 +11. How to recover the DLOS8N if the firmware crashes
925 925  
926 -(((
927 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
928 -)))
841 +Please follow this instruction to recover your gateway:
929 929  
930 -(((
931 -
932 -)))
843 +[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
933 933  
934 -== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
935 935  
936 -[[image:1652435238615-272.png||height="247" width="727"]]
937 937  
938 -(((
847 +
848 +
849 +1.
850 +11. I configured DLOS8N for WiFi access and lost its IP. What to do now?
851 +
852 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image067.png]]
853 +
939 939  The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
940 -)))
941 941  
942 -(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
856 +(Note: fallback IP can be disabled in the WAN and DHCP page)
943 943  
944 944  
945 945  Steps to connect via fall back IP:
946 946  
947 -~1. Connect PC’s Ethernet port to DLOS8N’s WAN port
861 +1. Connect PC’s Ethernet port to DLOS8N’s WAN port
862 +1. Configure PC’s Ethernet port has
863 +IP: 172.31.255.253 and
864 +Netmask: 255.255.255.252
948 948  
949 -2. Configure PC’s Ethernet port has
950 - IP: 172.31.255.253 and
951 - Netmask: 255.255.255.252
952 -
953 953  As below photo:
954 954  
955 -[[image:1652435256286-879.png]]
868 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image068.jpg]]
956 956  
957 -3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
870 +1. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
958 958  
959 959  Please note the latest firmware uses port 8000 for http and 2222 for ssh access.
960 960  
961 961  
962 -= 11. Order Info =
963 963  
964 -(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: **
876 +1. Order Info
965 965  
966 -(% style="color:#4f81bd" %) **//XXX: Frequency Band//**
878 +**//PART: DLOS8N-XXX-YYY//:**
967 967  
968 -* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
969 -* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
880 +**//XXX: Frequency Band//**
970 970  
971 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
882 +* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
883 +* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
972 972  
973 -* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India.
974 -* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile.
975 -* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan
976 -* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI
885 +**//YYY: 4G Cellular Option//**
977 977  
887 +* **E**: EMEA, Korea, Thailand, India.
888 +* **A**: North America/ Rogers/AT&T/T-Mobile.
889 +* **AU**: Latin America, New Zeland, Taiwan
890 +* **J**: Japan, DOCOMO/SoftBank/ KDDI
891 +
978 978  More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
979 979  
980 980  
981 -= 12. Packing Info =
982 982  
983 -(((
896 +
897 +1. Packing Info
898 +
984 984  **Package Includes**:
985 -)))
986 986  
987 987  * DLOS8N LoRaWAN Gateway x 1
988 988  * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered
989 989  * Packaging with environmental protection paper box
990 990  
991 -(((
992 992  **Dimension and weight**:
993 -)))
994 994  
995 995  * Device Size: 12 x 12 x 3 cm
996 996  * Weight: 187g
... ... @@ -997,9 +997,11 @@
997 997  * Package Size: 14.5 x 13.5 x 6 cm
998 998  * Weight: 300g
999 999  
1000 -= 13. Support =
912 +1. Support
1001 1001  
1002 -* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
914 +* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1003 1003  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1004 1004  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1005 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
917 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:
918 +
919 +[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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