<
From version < 86.1 >
edited by Kilight Cao
on 2022/06/15 20:43
To version < 78.5 >
edited by Xiaoling
on 2022/05/13 18:27
>
Change comment: There is no comment for this version

Summary

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Title
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1 -DLOS8N Outdoor LoRaWAN Gateway
1 +DLOS8N
Author
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1 -XWiki.Kilight
1 +XWiki.Xiaoling
Content
... ... @@ -1,3 +1,5 @@
1 +
2 +
1 1  (% style="text-align:center" %)
2 2  [[image:1652409757234-446.png||height="399" width="399"]]
3 3  
... ... @@ -11,33 +11,22 @@
11 11  {{toc/}}
12 12  
13 13  
14 -(% style="color:#4f81bd" %)**Document Version: 1.0.1**
15 15  
16 -(% style="color:#4f81bd" %)Firmware Version: lgw~-~-build-v5.4.1655274924-20220615-1437
17 17  
18 -(% border="1" style="width:770.222px" %)
19 -|=(% style="width: 98px;" %)**Version**|=(% style="width: 553px;" %)**Description**|=(% style="width: 115px;" %)**Date**
20 -|(% style="width:98px" %)1.0|(% style="width:553px" %)Release|(% style="width:115px" %)2022-Apr-9
21 -|(% style="width:98px" %)1.0.1|(% style="width:553px" %)Add the information displayed on the LogRead page|(% style="width:115px" %)2022-June-15
22 -|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %)
23 -|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %)
24 -|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %)
25 -|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %)
26 -
27 27  = 1. Introduction =
28 28  
29 29  == 1.1 What is the DLOS8N ==
30 30  
31 31  (((
32 -The DLOS8N is an** (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway(%%)**(% style="color:#4f81bd" %). (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
23 +The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
33 33  )))
34 34  
35 35  (((
36 -DLOS8N supports (% style="color:#4f81bd" %)**Semtech packet forwarder** (% style="color:black" %)and (% style="color:#4f81bd" %)**LoRaWAN Station connection**, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator.**
27 +DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
37 37  )))
38 38  
39 39  (((
40 -DLOS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands** (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
31 +DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
41 41  )))
42 42  
43 43  (((
... ... @@ -45,10 +45,10 @@
45 45  )))
46 46  
47 47  (((
48 -DLOS8N supports (% style="color:#4f81bd" %)**auto-provision** (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
39 +DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
49 49  )))
50 50  
51 -[[image:1652411526195-923.png||height="494" width="731"]]
42 +[[image:1652411526195-923.png]]
52 52  
53 53  == 1.2 Specifications ==
54 54  
... ... @@ -276,21 +276,18 @@
276 276  [[image:1652420606018-181.png]]
277 277  
278 278  
279 -(((
280 280  [[image:1652420718132-929.png||height="427" width="727"]]
281 -)))
282 282  
283 283  (((
284 284  The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
285 285  )))
286 286  
276 +
287 287  (((
288 288  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
289 289  )))
290 290  
291 -(((
292 292  [[image:1652421032117-341.png||height="329" width="752"]]
293 -)))
294 294  
295 295  (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
296 296  
... ... @@ -299,7 +299,7 @@
299 299  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
300 300  
301 301  * GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
302 -* Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
290 +* Yellow Tick   [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
303 303  * RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected.
304 304  
305 305  [[image:1652421351382-793.png||height="339" width="765"]]
... ... @@ -308,13 +308,11 @@
308 308  
309 309  DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
310 310  
311 -(((
312 312  [[image:image-20220513140429-1.png||height="565" width="824"]]
313 -)))
314 314  
315 315  This chapter describes how to use the DLOS8Nto work with
316 316  
317 -TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
303 +[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
318 318  
319 319  == 4.1 Create a gateway in TTN V3 Server ==
320 320  
... ... @@ -324,12 +324,11 @@
324 324  Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
325 325  )))
326 326  
327 -(((
328 328  [[image:1652421929753-168.png||height="403" width="739"]]
329 -)))
330 330  
331 -The example gateway id is: **a840411e96744154**
315 +The example gateway id is: a840411e96744154
332 332  
317 +
333 333  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
334 334  
335 335  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
... ... @@ -336,12 +336,12 @@
336 336  
337 337  [[image:1652422127479-258.png||height="346" width="738"]]
338 338  
324 +
339 339  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
340 340  
341 -(((
342 342  [[image:1652422142236-792.png||height="356" width="737"]]
343 -)))
344 344  
329 +
345 345  (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address**
346 346  
347 347  * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network
... ... @@ -361,9 +361,7 @@
361 361  
362 362  [[image:1652422479876-297.png||height="398" width="729"]]
363 363  
364 -(((
365 365  (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
366 -)))
367 367  
368 368  After creating the gateway, you can see the gateway info, as below.
369 369  
... ... @@ -371,17 +371,11 @@
371 371  
372 372  == 4.2 Configure DLOS8N to connect to TTN v3 ==
373 373  
374 -(((
375 375  You can now configure the DLOS8N to let it connect to TTN network V3.
376 -)))
377 377  
378 -(((
379 379  Make sure your DLOS8N has a working Internet Connection first.
380 -)))
381 381  
382 -(((
383 383  Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply**
384 -)))
385 385  
386 386  [[image:1652422624783-580.png||height="327" width="729"]]
387 387  
... ... @@ -436,15 +436,24 @@
436 436  
437 437  [[image:1652422840936-838.png]]
438 438  
416 +
439 439  (((
440 440  (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
441 441  )))
442 442  
443 443  (((
422 +
423 +)))
424 +
425 +(((
444 444  For the TTN v3 server, you can use the codes set in the device as in the following example.
445 445  )))
446 446  
447 447  (((
430 +
431 +)))
432 +
433 +(((
448 448  Select **Add Application** to open the screen below.
449 449  )))
450 450  
... ... @@ -460,6 +460,7 @@
460 460  Select OTAA activation mode
461 461  )))
462 462  
449 +
463 463  (((
464 464  The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
465 465  )))
... ... @@ -478,6 +478,7 @@
478 478  Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
479 479  )))
480 480  
468 +
481 481  (((
482 482  (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
483 483  )))
... ... @@ -517,8 +517,9 @@
517 517  
518 518  [[image:1652423554776-574.png||height="380" width="740"]]
519 519  
520 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
508 +Note *: See this instruction for how to customize frequency band:
521 521  
510 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
522 522  
523 523  === 5.2.2 LoRa ~-~-> ABP Decryption ===
524 524  
... ... @@ -525,10 +525,10 @@
525 525  The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
526 526  
527 527  * No internet connection.
528 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
517 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
529 529  
530 530  (((
531 -Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
520 +Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
532 532  )))
533 533  
534 534  [[image:1652423628833-467.png||height="357" width="755"]]
... ... @@ -547,7 +547,7 @@
547 547  
548 548  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
549 549  
550 -**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
539 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
551 551  
552 552  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
553 553  
... ... @@ -554,7 +554,7 @@
554 554  [[image:1652428499323-384.png||height="275" width="723"]]
555 555  
556 556  (((
557 -Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
546 +Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
558 558  )))
559 559  
560 560  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
... ... @@ -564,7 +564,7 @@
564 564  )))
565 565  
566 566  (((
567 -Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
556 +Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
568 568  )))
569 569  
570 570  [[image:1652428648903-878.png||height="266" width="731"]]
... ... @@ -573,8 +573,9 @@
573 573  
574 574  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
575 575  
576 -Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
565 +Instruction:
577 577  
567 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
578 578  
579 579  [[image:1652428705046-212.png||height="417" width="733"]]
580 580  
... ... @@ -603,10 +603,18 @@
603 603  )))
604 604  
605 605  (((
596 +
597 +)))
598 +
599 +(((
606 606  **__Timezone:__**Set device timezone.
607 607  )))
608 608  
609 609  (((
604 +
605 +)))
606 +
607 +(((
610 610  **__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface.
611 611  )))
612 612  
... ... @@ -624,8 +624,6 @@
624 624  
625 625  (((
626 626  __**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client
627 -
628 -
629 629  )))
630 630  
631 631  === 5.5.4 System ~-~-> WiFi ===
... ... @@ -634,6 +634,7 @@
634 634  
635 635  [[image:1652429430767-921.png||height="367" width="723"]]
636 636  
633 +
637 637  === 5.5.5 System ~-~-> Cellular ===
638 638  
639 639  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
... ... @@ -642,10 +642,12 @@
642 642  
643 643  (% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
644 644  
642 +
645 645  === 5.5.6 System ~-~-> Network Status ===
646 646  
647 647  [[image:1652429486609-208.png||height="415" width="728"]]
648 648  
647 +
649 649  === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision ===
650 650  
651 651  Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
... ... @@ -658,13 +658,13 @@
658 658  
659 659  Please see this document for detail:
660 660  
661 -(((
662 662  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
663 -)))
664 664  
665 665  
666 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
663 +R-SSH is for remote access device and management, introduction for how to use:
667 667  
665 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
666 +
668 668  [[image:1652429624400-864.png||height="432" width="716"]]
669 669  
670 670  
... ... @@ -738,9 +738,8 @@
738 738  
739 739  == 6.1 More instructions ==
740 740  
741 -[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
740 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
742 742  
743 -
744 744  = 7. Linux System =
745 745  
746 746  The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
... ... @@ -765,7 +765,6 @@
765 765  
766 766  [[image:1652431609193-637.png||height="214" width="732"]]
767 767  
768 -
769 769  == 7.2 Edit and Transfer files ==
770 770  
771 771  (((
... ... @@ -789,17 +789,11 @@
789 789  
790 790  == 7.3 File System ==
791 791  
792 -(((
793 793  The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
794 -)))
795 795  
796 -(((
797 797  The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
798 -)))
799 799  
800 -(((
801 801  You can use an external USB flash memory device to extend the size of flash memory for storage.
802 -)))
803 803  
804 804  
805 805  == 7.4 Package maintenance system ==
... ... @@ -806,13 +806,9 @@
806 806  
807 807  DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
808 808  
809 -(((
810 810  Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]])
811 -)))
812 812  
813 -(((
814 814  **In Linux Console run:**
815 -)))
816 816  
817 817  (((
818 818  (% style="color:green" %)**root@dragino-169d30:~~# opkg update**           (% style="color:black" %)~/~/ to get the latest packages list
... ... @@ -864,28 +864,21 @@
864 864  
865 865  == 9.1 How can I configure for a customized frequency band? ==
866 866  
867 -(((
868 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
869 -)))
854 +See below link for how to customize frequency band:
870 870  
871 -(((
872 -
873 -)))
856 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
874 874  
858 +
875 875  == 9.2 Can I connect DLOS8N to LORIOT? ==
876 876  
877 -Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
861 +Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
878 878  
879 879  
880 880  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
881 881  
882 -(((
883 883  Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
884 -)))
885 885  
886 -(((
887 887  The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]
888 -)))
889 889  
890 890  
891 891  == 9.4 Can I use 868Mhz version for 915Mhz bands? ==
... ... @@ -911,9 +911,7 @@
911 911  
912 912   (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
913 913  
914 -(((
915 915  In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same.
916 -)))
917 917  
918 918  (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
919 919  
... ... @@ -920,21 +920,16 @@
920 920  
921 921  == 10.2 How to recover the DLOS8N if the firmware crashes ==
922 922  
923 -(((
924 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
925 -)))
901 +Please follow this instruction to recover your gateway:
926 926  
927 -(((
928 -
929 -)))
903 +[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
930 930  
905 +
931 931  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
932 932  
933 933  [[image:1652435238615-272.png||height="247" width="727"]]
934 934  
935 -(((
936 936  The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
937 -)))
938 938  
939 939  (% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
940 940  
... ... @@ -977,26 +977,23 @@
977 977  
978 978  = 12. Packing Info =
979 979  
980 -(((
981 981  **Package Includes**:
982 -)))
983 983  
984 984  * DLOS8N LoRaWAN Gateway x 1
985 985  * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered
986 986  * Packaging with environmental protection paper box
987 987  
988 -(((
989 989  **Dimension and weight**:
990 -)))
991 991  
992 992  * Device Size: 12 x 12 x 3 cm
993 993  * Weight: 187g
994 994  * Package Size: 14.5 x 13.5 x 6 cm
995 995  * Weight: 300g
965 +*
996 996  
997 997  = 13. Support =
998 998  
999 -* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
969 +* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1000 1000  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1001 1001  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1002 1002  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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