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Summary

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Title
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1 -DLOS8N Outdoor LoRaWAN Gateway
1 +LPS8N - LoRaWAN Gateway User Manual
Content
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1 1  (% style="text-align:center" %)
2 -[[image:1652409757234-446.png||height="399" width="399"]]
2 +[[image:1656917428377-954.png||height="475" width="475"]]
3 3  
4 4  
5 5  
6 -**DLOS8N Outdoor LoRaWAN Gateway User Manual**
7 7  
8 -
9 9  **Table of Contents：**
10 10  
11 -{{toc/}}
12 12  
13 13  
14 14  
15 15  
16 -= 1. Introduction =
17 17  
18 -== 1.1 What is the DLOS8N ==
19 19  
15 +
16 +
17 +
18 +
19 +
20 +
21 +(% style="color:inherit; font-family:inherit; font-size:29px" %)1.  Introduction
22 +
23 +== 1.1  What is the LPS8N ==
24 +
25 +
26 +
20 20  (((
21 -The DLOS8N is an** (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway(%%)**(% style="color:#4f81bd" %). (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
28 +The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
22 22  )))
23 23  
24 24  (((
25 -DLOS8N supports (% style="color:#4f81bd" %)**Semtech packet forwarder** (% style="color:black" %)and (% style="color:#4f81bd" %)**LoRaWAN Station connection**, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator.**
32 +The LPS8N uses (% style="color:#4f81bd" %)**Semtech packet forwarder**(%%) & (% style="color:#4f81bd" %)**LoRaWAN Station connection**(%%) and fully compatible with LoRaWAN protocol. It includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator**(%%), which provides 10 programmable parallel demodulation paths.
26 26  )))
27 27  
28 28  (((
29 -DLOS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands** (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
36 +LPS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands**(%%) to use for different countries. User can also (% style="color:#4f81bd" %)**customized the frequency bands** (%%)to use in their own LoRa network.
30 30  )))
31 31  
32 32  (((
33 -DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
40 +LPS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
34 34  )))
35 35  
36 36  (((
37 -DLOS8N supports (% style="color:#4f81bd" %) **auto-provision** (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
44 +
38 38  )))
39 39  
40 -[[image:1652411526195-923.png||height="494" width="731"]]
47 +[[image:1656918270059-192.png]]
41 41  
42 -== 1.2 Specifications ==
43 43  
44 -**Hardware System:**
50 +== 1.2  Specifications ==
45 45  
52 +
53 +(% style="color:#037691" %)**Hardware System:**
54 +
46 46  (((
47 47   Linux Part:
48 48  )))
... ... @@ -51,18 +51,17 @@
51 51  * 64MB RAM
52 52  * 16MB Flash
53 53  
54 -**Interface:**
63 +(% style="color:#037691" %)**Interface:**
55 55  
56 56  * 10M/100M RJ45 Ports x 1
57 57  * WiFi : 802.11 b/g/n
58 58  * LoRaWAN Wireless
59 -* Power Input: 12 ~~ 24 V DC, 2 A
60 -* IEEE 802.3 af compliant PoE port (DC 37  ~~ 57 v)
68 +* Power Input: 5V DC, 2A, Type C
61 61  * USB 2.0 host connector x 1
62 62  * Mini-PCI E connector x 1
63 63  * SX1302 + 2 x SX1250
64 64  
65 -**WiFi Spec:**
73 +(% style="color:#037691" %)**WiFi Spec:**
66 66  
67 67  * IEEE 802.11 b/g/n
68 68  * Frequency Band: 2.4 ~~ 2.462GHz
... ... @@ -75,9 +75,9 @@
75 75  ** 11g 54M : -71dbm
76 76  ** 11n 20M : -67dbm
77 77  
78 -**LoRa Spec:**
86 +(% style="color:#037691" %)**LoRa Spec:**
79 79  
80 -* Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end
88 +* Up to -140 dBm sensitivity
81 81  * 70 dB CW interferer rejection at 1 MHz offset
82 82  * Able to operate with negative SNR, CCR up to 9dB
83 83  * Emulates 49 x LoRa demodulators and 1 x (G)FSK demodulator
... ... @@ -86,122 +86,117 @@
86 86  * Dynamic data-rate (DDR) adaptation
87 87  * True antenna diversity or simultaneous dual-band operation
88 88  
89 -**Cellular 4G LTE (optional):**
97 +(% style="color:#037691" %)**Cellular 4G LTE (optional):**
90 90  
91 -* Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
92 -* Standard Size SIM Slot
93 -* 2 x 4G Sticker Antenna.
99 +* Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
100 +* Micro SIM Slot
101 +* External 4G Sticker Antenna.
94 94  * Up to 150Mbps downlink and 50Mbps uplink data rates
95 95  * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage
96 96  * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems
97 97  
98 -**Power over Ethernet:**
99 99  
100 -* IEEE 802.3af compliant.
101 -* Support wide input voltage range  37Vdc to 57Vdc.
102 -* Thermal cut off.
103 -* Short circuit protection.
104 -* Over current protection
105 -* Isolation level 4 KVrms.
106 -* Enhanced surge protection
107 107  
108 -== 1.3 Features ==
109 109  
110 -* Open Source Embedded Linux system
111 -* Managed by Web GUI, SSH via LAN or WiFi
112 -* Support Semtech UDP packet forwarder
113 -* Support LoRaWAN Station Connection
114 -* Cellular Failover conntection(option)
115 -* Direct Communication to LoRaWAN ABP Node
116 -* LoRaWAN packet filtering
117 -* Far seeing LED indicator
118 -* Built-in GPS module for location & timing
119 -* External fiber glass antenna
120 -* Auto-Provision
121 -* Remote Monitoring
122 -* 802.3af PoE
123 -* IP65
124 -* Lighting Protection
125 -* Power Consumption:12v ,300-500mA
109 +== 1.3  Features ==
126 126  
127 -== 1.4 Hardware System Structure ==
111 +* Open Source OpenWrt system
112 +* Managed by Web GUI, SSH via WAN or WiFi
113 +* Remote access with Reverse-SSH or remote.it
114 +* Emulates 49x LoRa demodulators
115 +* LoRaWAN Gateway
116 +* 10 programmable parallel demodulation paths
117 +* Pre-configure to support different LoRaWAN regional settings.
118 +* Allow to customize LoRaWAN regional parameters.
119 +* Support Local decode ABP end node info and transfer to MQTT server
120 +* Support different level log in.
121 +* Support Semtech Packet Forwarder
122 +* Support LoRaWAN basic station.
123 +* Optional 3G/4G cellular connection
128 128  
129 -[[image:1652411641871-482.png||height="416" width="716"]]
130 130  
131 -== 1.5 DLOS8N Applications ==
132 132  
133 -[[image:1652411671209-920.png||height="618" width="650"]]
134 134  
135 -== 1.6 LED Indicators ==
128 +== 1.4  Hardware System Structure ==
136 136  
137 -[[image:1652411720670-489.png]]
130 +[[image:1657079015096-949.png]]
138 138  
139 139  
140 -There is a waterproof triple color LED on DLOS8N enclosure, the meaning of the LED is:
133 +== 1.5  LPS8N Applications ==
141 141  
142 -(((
143 -(((
144 -* (((
145 -(% style="color:green" %)**SOLID GREEN**: (% style="color:black" %)DLOS8N is alive with LoRaWAN server connection.
146 -)))
147 -)))
135 +[[image:1657079055940-721.png]]
148 148  
149 -* (((
150 -(% style="color:green" %)**BLINKING GREEN**:(% style="color:black" %) a) Device has internet connection but no LoRaWAN Connection.  or b) Device is in booting stage, in this stage, it will (% style="color:green" %)**BLINKING GREEN**(% style="color:black" %) for several seconds and then (% style="color:red" %)**RED** (% style="color:black" %)and (% style="color:#ffc000" %)**YELLOW** (% style="color:black" %)will blink together.
151 -)))
152 -* (((
153 -(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection.
154 -)))
155 -)))
156 156  
157 -== 1.7 WiFi Direction ==
138 +== 1.6  LED Indicators ==
158 158  
159 -DLOS8N use directional WiFi Antenna. The best direction is as below:
160 160  
161 -[[image:1652412859663-161.png||height="341" width="333"]]
141 +LPS8N has totally four LEDs, They are:
162 162  
163 -= 2. Access and Configure DLOS8N =
143 +* **Power LED **[[image:image-20220706115518-1.png||height="15" width="16"]] : This (% style="color:red" %)**RED LED**(%%) will be **solid on** if the device is properly powered.
144 +* **LoRa LED   **[[image:image-20220706115518-2.png||height="15" width="15"]] : This **RGB LED** will** (% style="color:green" %)blink GREEN(%%)** when LoRaWAN module starts or transmit a packet.
145 +* **SYS LED    ** [[image:image-20220706115518-3.png||height="16" width="16"]] : This **RGB LED** will shows different colors on different state:
146 +** (% style="color:blue" %)**SOLID BLUE**(%%): Device is alive with LoRaWAN server connection.
147 +** (% style="color:blue" %)**BLINKING BLUE**(%%): a) Device has internet connection but no LoRaWAN Connection.  or  b) Device is in booting stage, in this stage, it will (% style="color:blue" %)**BLINKING BLUE**(%%) for several seconds and then with (% style="color:red" %)**SOLID RED**(%%) and (% style="color:blue" %)**BLINKING BLUE**(%%) together
148 +** (% style="color:red" %)**SOLID RED**(%%): Device doesn't have Internet connection.
164 164  
165 -The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
150 +* **ETH LED    **[[image:image-20220706115518-4.png||height="15" width="17"]] :  This LED shows the ETH interface connection status.
166 166  
167 -== 2.1 Find IP address of DLOS8N ==
168 168  
169 -=== 2.1.1 Connect via WiFi ===
153 += 2.  Access and Configure LPS8N =
170 170  
171 -[[image:1652412985720-934.png]]
155 +(((
156 +The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port.
157 +)))
172 172  
173 -At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password:
174 174  
160 +== 2.1  Find IP address of LPS8N ==
161 +
162 +=== 2.1.1  Connect via WiFi ===
163 +
164 +[[image:1657085974260-168.png]]
165 +
166 +
167 +At the first boot of LPS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: (% style="background-color:yellow" %)dragino+dragino
168 +
175 175  [[image:1652413127647-377.png]]
176 176  
177 -(% style="background-color:#ffffcc" %)dragino+dragino
178 178  
179 179  (((
180 180  User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1
174 +
175 +
176 +
181 181  )))
182 182  
183 -=== 2.1.2 Connect via Ethernet with DHCP IP from router ===
179 +=== 2.1.2  Connect via Ethernet with DHCP IP from router ===
184 184  
185 -[[image:1652414114583-532.png]]
181 +[[image:1657086105922-299.png]]
186 186  
187 187  
188 188  (((
189 -Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
185 +Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
186 +
187 +
188 +
190 190  )))
191 191  
192 -=== 2.1.3 Connect via WiFi with DHCP IP from router ===
191 +=== 2.1.3  Connect via WiFi with DHCP IP from router ===
193 193  
194 -[[image:1652414137639-956.png]]
193 +[[image:1657086192720-649.png]]
195 195  
196 196  
197 -If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N.
196 +If the LPS8N already connect to the router via WiFi, use can use the WiFi IP to connect to LPS8N.
198 198  
199 -=== 2.1.4 Connect via Ethernet with fall back ip ===
200 200  
201 -The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure.
202 202  
203 -== 2.2 Access Configure Web UI ==
200 +=== 2.1.4  Connect via Ethernet with fall back ip ===
204 204  
202 +The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure.
203 +
204 +
205 +
206 +== 2.2  Access Configure Web UI ==
207 +
205 205  **Web Interface**
206 206  
207 207  Open a browser on the PC and type the DLOS8N ip address (depends on your connect method)
... ... @@ -223,6 +223,8 @@
223 223  
224 224  [[image:1652414287022-223.png]]
225 225  
229 +
230 +
226 226  = 3. Typical Network Setup =
227 227  
228 228  == 3.1 Overview ==
... ... @@ -232,8 +232,10 @@
232 232  * **WAN Port Internet Mode**
233 233  * **WiFi Client Mode**
234 234  * **WiFi AP Mode**
235 -* **Cellular Mode**
236 236  
241 +
242 +
243 +
237 237  == 3.2 Use WAN port to access Internet ==
238 238  
239 239  By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N’s WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
... ... @@ -506,7 +506,7 @@
506 506  
507 507  [[image:1652423554776-574.png||height="380" width="740"]]
508 508  
509 -Note *: [[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]
516 +Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
510 510  
511 511  
512 512  === 5.2.2 LoRa ~-~-> ABP Decryption ===
... ... @@ -517,7 +517,7 @@
517 517  * User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
518 518  
519 519  (((
520 -Detail of this feature: [[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]
527 +Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
521 521  )))
522 522  
523 523  [[image:1652423628833-467.png||height="357" width="755"]]
... ... @@ -536,7 +536,7 @@
536 536  
537 537  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
538 538  
539 -See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
546 +**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
540 540  
541 541  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
542 542  
... ... @@ -543,7 +543,7 @@
543 543  [[image:1652428499323-384.png||height="275" width="723"]]
544 544  
545 545  (((
546 -Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
553 +Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
547 547  )))
548 548  
549 549  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
... ... @@ -553,7 +553,7 @@
553 553  )))
554 554  
555 555  (((
556 -Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
563 +Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
557 557  )))
558 558  
559 559  [[image:1652428648903-878.png||height="266" width="731"]]
... ... @@ -562,9 +562,8 @@
562 562  
563 563  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
564 564  
565 -Instruction:
572 +Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
566 566  
567 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
568 568  
569 569  [[image:1652428705046-212.png||height="417" width="733"]]
570 570  
... ... @@ -653,12 +653,11 @@
653 653  )))
654 654  
655 655  
656 -R-SSH is for remote access device and management, introduction for how to use:
662 +R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
657 657  
658 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
659 -
660 660  [[image:1652429624400-864.png||height="432" width="716"]]
661 661  
666 +
662 662  === 5.5.8 System ~-~-> Firmware Upgrade ===
663 663  
664 664  We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference.
... ... @@ -715,10 +715,24 @@
715 715  
716 716  === 5.6.1 LogRead ~-~-> LoRa Log ===
717 717  
718 -[[image:1652430356784-567.png||height="325" width="730"]]
719 719  
720 720  Show the frequency for LoRa Radio and traffics.
721 721  
726 +[[image:image-20220615204306-1.png||height="575" width="733"]]
727 +
728 +
729 +Show the IoT Server Connection State and FWD State
730 +
731 +[[image:image-20220616083933-1.png||height="556" width="729"]]
732 +
733 +DLOS8 can view GPS location in the Logread FWD State
734 +
735 +
736 +Show the Error logs, RxTxJson lorawan packages, and PULL State
737 +
738 +[[image:image-20220615205416-6.png||height="442" width="884"]]
739 +
740 +
722 722  === 5.6.2 LogRead ~-~-> System Log ===
723 723  
724 724  Show the system log
... ... @@ -729,8 +729,9 @@
729 729  
730 730  == 6.1 More instructions ==
731 731  
732 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
751 +[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
733 733  
753 +
734 734  = 7. Linux System =
735 735  
736 736  The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
... ... @@ -755,6 +755,7 @@
755 755  
756 756  [[image:1652431609193-637.png||height="214" width="732"]]
757 757  
778 +
758 758  == 7.2 Edit and Transfer files ==
759 759  
760 760  (((
... ... @@ -854,17 +854,16 @@
854 854  == 9.1 How can I configure for a customized frequency band? ==
855 855  
856 856  (((
857 -See below link for how to customize frequency band:
878 +See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
858 858  )))
859 859  
860 860  (((
861 -[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
882 +
862 862  )))
863 863  
864 -
865 865  == 9.2 Can I connect DLOS8N to LORIOT? ==
866 866  
867 -Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
887 +Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
868 868  
869 869  
870 870  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
... ... @@ -911,14 +911,13 @@
911 911  == 10.2 How to recover the DLOS8N if the firmware crashes ==
912 912  
913 913  (((
914 -Please follow this instruction to recover your gateway:
934 +Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
915 915  )))
916 916  
917 917  (((
918 -[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
938 +
919 919  )))
920 920  
921 -
922 922  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
923 923  
924 924  [[image:1652435238615-272.png||height="247" width="727"]]
... ... @@ -987,7 +987,7 @@
987 987  
988 988  = 13. Support =
989 989  
990 -* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1009 +* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
991 991  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
992 992  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
993 993  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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