<
From version < 80.6 >
edited by Xiaoling
on 2022/05/14 17:19
To version < 104.2 >
edited by Xiaoling
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Title
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1 -DLOS8N Outdoor LoRaWAN Gateway
1 +LPS8N - LoRaWAN Gateway User Manual
Content
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1 1  (% style="text-align:center" %)
2 -[[image:1652409757234-446.png||height="399" width="399"]]
2 +[[image:1656917428377-954.png||height="475" width="475"]]
3 3  
4 4  
5 5  
6 -**DLOS8N Outdoor LoRaWAN Gateway User Manual**
7 7  
8 -
9 9  **Table of Contents:**
10 10  
11 -{{toc/}}
12 12  
13 13  
14 14  
15 15  
16 -= 1. Introduction =
17 17  
18 -== 1.1 What is the DLOS8N ==
19 19  
15 +
16 +
17 +
18 +
19 +
20 +
21 +(% style="color:inherit; font-family:inherit; font-size:29px" %)1.  Introduction
22 +
23 +== 1.1  What is the LPS8N ==
24 +
25 +
26 +
20 20  (((
21 -The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
28 +The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
22 22  )))
23 23  
24 24  (((
25 -DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
32 +The LPS8N uses (% style="color:#4f81bd" %)**Semtech packet forwarder**(%%) & (% style="color:#4f81bd" %)**LoRaWAN Station connection**(%%) and fully compatible with LoRaWAN protocol. It includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator**(%%), which provides 10 programmable parallel demodulation paths.
26 26  )))
27 27  
28 28  (((
29 -DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
36 +LPS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands**(%%) to use for different countries. User can also (% style="color:#4f81bd" %)**customized the frequency bands** (%%)to use in their own LoRa network.
30 30  )))
31 31  
32 32  (((
33 -DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
40 +LPS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
34 34  )))
35 35  
36 36  (((
37 -DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
44 +
38 38  )))
39 39  
40 -[[image:1652411526195-923.png||height="494" width="731"]]
47 +[[image:1656918270059-192.png]]
41 41  
42 -== 1.2 Specifications ==
43 43  
44 -**Hardware System:**
50 +== 1.2  Specifications ==
45 45  
52 +
53 +(% style="color:#037691" %)**Hardware System:**
54 +
46 46  (((
47 47   Linux Part:
48 48  )))
... ... @@ -51,18 +51,17 @@
51 51  * 64MB RAM
52 52  * 16MB Flash
53 53  
54 -**Interface:**
63 +(% style="color:#037691" %)**Interface:**
55 55  
56 56  * 10M/100M RJ45 Ports x 1
57 57  * WiFi : 802.11 b/g/n
58 58  * LoRaWAN Wireless
59 -* Power Input: 12 ~~ 24 V DC, 2 A
60 -* IEEE 802.3 af compliant PoE port (DC 37  ~~ 57 v)
68 +* Power Input: 5V DC, 2A, Type C
61 61  * USB 2.0 host connector x 1
62 62  * Mini-PCI E connector x 1
63 63  * SX1302 + 2 x SX1250
64 64  
65 -**WiFi Spec:**
73 +(% style="color:#037691" %)**WiFi Spec:**
66 66  
67 67  * IEEE 802.11 b/g/n
68 68  * Frequency Band: 2.4 ~~ 2.462GHz
... ... @@ -75,9 +75,9 @@
75 75  ** 11g 54M : -71dbm
76 76  ** 11n 20M : -67dbm
77 77  
78 -**LoRa Spec:**
86 +(% style="color:#037691" %)**LoRa Spec:**
79 79  
80 -* Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end
88 +* Up to -140 dBm sensitivity
81 81  * 70 dB CW interferer rejection at 1 MHz offset
82 82  * Able to operate with negative SNR, CCR up to 9dB
83 83  * Emulates 49 x LoRa demodulators and 1 x (G)FSK demodulator
... ... @@ -86,120 +86,113 @@
86 86  * Dynamic data-rate (DDR) adaptation
87 87  * True antenna diversity or simultaneous dual-band operation
88 88  
89 -**Cellular 4G LTE (optional):**
97 +(% style="color:#037691" %)**Cellular 4G LTE (optional):**
90 90  
91 -* Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
92 -* Standard Size SIM Slot
93 -* 2 x 4G Sticker Antenna.
99 +* Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
100 +* Micro SIM Slot
101 +* External 4G Sticker Antenna.
94 94  * Up to 150Mbps downlink and 50Mbps uplink data rates
95 95  * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage
96 96  * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems
97 97  
98 -**Power over Ethernet:**
99 99  
100 -* IEEE 802.3af compliant.
101 -* Support wide input voltage range  37Vdc to 57Vdc.
102 -* Thermal cut off.
103 -* Short circuit protection.
104 -* Over current protection
105 -* Isolation level 4 KVrms.
106 -* Enhanced surge protection
107 +== 1.3  Features ==
107 107  
108 -== 1.3 Features ==
109 109  
110 -* Open Source Embedded Linux system
111 -* Managed by Web GUI, SSH via LAN or WiFi
112 -* Support Semtech UDP packet forwarder
113 -* Support LoRaWAN Station Connection
114 -* Cellular Failover conntection(option)
115 -* Direct Communication to LoRaWAN ABP Node
116 -* LoRaWAN packet filtering
117 -* Far seeing LED indicator
118 -* Built-in GPS module for location & timing
119 -* External fiber glass antenna
120 -* Auto-Provision
121 -* Remote Monitoring
122 -* 802.3af PoE
123 -* IP65
124 -* Lighting Protection
125 -* Power Consumption:12v ,300-500mA
110 +* Open Source OpenWrt system
111 +* Managed by Web GUI, SSH via WAN or WiFi
112 +* Remote access with Reverse-SSH or remote.it
113 +* Emulates 49x LoRa demodulators
114 +* LoRaWAN Gateway
115 +* 10 programmable parallel demodulation paths
116 +* Pre-configure to support different LoRaWAN regional settings.
117 +* Allow to customize LoRaWAN regional parameters.
118 +* Support Local decode ABP end node info and transfer to MQTT server
119 +* Support different level log in.
120 +* Support Semtech Packet Forwarder
121 +* Support LoRaWAN basic station.
122 +* Optional 3G/4G cellular connection
126 126  
127 -== 1.4 Hardware System Structure ==
128 128  
129 -[[image:1652411641871-482.png||height="416" width="716"]]
125 +== 1.4  Hardware System Structure ==
130 130  
131 -== 1.5 DLOS8N Applications ==
127 +[[image:1657079015096-949.png]]
132 132  
133 -[[image:1652411671209-920.png||height="618" width="650"]]
134 134  
135 -== 1.6 LED Indicators ==
130 +== 1. LPS8N Applications ==
136 136  
137 -[[image:1652411720670-489.png]]
132 +[[image:1657079055940-721.png]]
138 138  
139 139  
140 -There is a waterproof triple color LED on DLOS8N enclosure, the meaning of the LED is:
135 +== 1.6  LED Indicators ==
141 141  
142 -(((
143 -(((
144 -* (((
145 -(% style="color:green" %)**SOLID GREEN**: (% style="color:black" %)DLOS8N is alive with LoRaWAN server connection.
146 -)))
147 -)))
148 148  
149 -* (((
150 -(% style="color:green" %)**BLINKING GREEN**:(% style="color:black" %) a) Device has internet connection but no LoRaWAN Connection.  or b) Device is in booting stage, in this stage, it will (% style="color:green" %)**BLINKING GREEN**(% style="color:black" %) for several seconds and then (% style="color:red" %)**RED** (% style="color:black" %)and (% style="color:#ffc000" %)**YELLOW** (% style="color:black" %)will blink together.
151 -)))
152 -* (((
153 -(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection.
154 -)))
155 -)))
138 +LPS8N has totally four LEDs, They are:
156 156  
157 -== 1.7 WiFi Direction ==
140 +* **Power LED **[[image:image-20220706115518-1.png||height="15" width="16"]] : This (% style="color:red" %)**RED LED**(%%) will be **solid on** if the device is properly powered.
141 +* **LoRa LED   **[[image:image-20220706115518-2.png||height="15" width="15"]] : This **RGB LED** will** (% style="color:green" %)blink GREEN(%%)** when LoRaWAN module starts or transmit a packet.
142 +* **SYS LED    ** [[image:image-20220706115518-3.png||height="16" width="16"]] : This **RGB LED** will shows different colors on different state:
143 +** (% style="color:blue" %)**SOLID BLUE**(%%): Device is alive with LoRaWAN server connection.
144 +** (% style="color:blue" %)**BLINKING BLUE**(%%): a) Device has internet connection but no LoRaWAN Connection.  or b) Device is in booting stage, in this stage, it will (% style="color:blue" %)**BLINKING BLUE**(%%) for several seconds and then with (% style="color:red" %)**SOLID RED**(%%) and (% style="color:blue" %)**BLINKING BLUE**(%%) together
145 +** (% style="color:red" %)**SOLID RED**(%%): Device doesn't have Internet connection.
158 158  
159 -DLOS8N use directional WiFi Antenna. The best direction is as below:
147 +* **ETH LED    **[[image:image-20220706115518-4.png||height="15" width="17"]] :  This LED shows the ETH interface connection status.
160 160  
161 -[[image:1652412859663-161.png||height="341" width="333"]]
162 162  
163 -= 2. Access and Configure DLOS8N =
164 164  
165 -The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
151 += 2.  Access and Configure LPS8N =
166 166  
167 -== 2.1 Find IP address of DLOS8N ==
153 +(((
154 +The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port.
155 +)))
168 168  
169 -=== 2.1.1 Connect via WiFi ===
170 170  
171 -[[image:1652412985720-934.png]]
158 +== 2.1  Find IP address of LPS8N ==
172 172  
173 -At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password:
160 +=== 2.1.1  Connect via WiFi ===
174 174  
162 +[[image:1657085974260-168.png]]
163 +
164 +
165 +At the first boot of LPS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: (% style="background-color:yellow" %)dragino+dragino
166 +
175 175  [[image:1652413127647-377.png]]
176 176  
177 -(% style="background-color:#ffffcc" %)dragino+dragino
178 178  
179 179  (((
180 180  User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1
172 +
173 +
174 +
181 181  )))
182 182  
183 -=== 2.1.2 Connect via Ethernet with DHCP IP from router ===
177 +=== 2.1.2  Connect via Ethernet with DHCP IP from router ===
184 184  
185 -[[image:1652414114583-532.png]]
179 +[[image:1657086105922-299.png]]
186 186  
187 187  
188 188  (((
189 -Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
183 +Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
184 +
185 +
186 +
190 190  )))
191 191  
192 -=== 2.1.3 Connect via WiFi with DHCP IP from router ===
189 +=== 2.1.3  Connect via WiFi with DHCP IP from router ===
193 193  
194 -[[image:1652414137639-956.png]]
191 +[[image:1657086192720-649.png]]
195 195  
196 196  
197 -If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N.
194 +If the LPS8N already connect to the router via WiFi, use can use the WiFi IP to connect to LPS8N.
198 198  
199 -=== 2.1.4 Connect via Ethernet with fall back ip ===
200 200  
197 +
198 +=== 2.1.4  Connect via Ethernet with fall back ip ===
199 +
201 201  The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure.
202 202  
202 +
203 +
203 203  == 2.2 Access Configure Web UI ==
204 204  
205 205  **Web Interface**
... ... @@ -303,7 +303,7 @@
303 303  
304 304  This chapter describes how to use the DLOS8Nto work with
305 305  
306 -[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
307 +TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
307 307  
308 308  == 4.1 Create a gateway in TTN V3 Server ==
309 309  
... ... @@ -506,9 +506,8 @@
506 506  
507 507  [[image:1652423554776-574.png||height="380" width="740"]]
508 508  
509 -Note *: See this instruction for how to customize frequency band:
510 +Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
510 510  
511 -[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
512 512  
513 513  === 5.2.2 LoRa ~-~-> ABP Decryption ===
514 514  
... ... @@ -515,10 +515,10 @@
515 515  The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
516 516  
517 517  * No internet connection.
518 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
518 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
519 519  
520 520  (((
521 -Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
521 +Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
522 522  )))
523 523  
524 524  [[image:1652423628833-467.png||height="357" width="755"]]
... ... @@ -537,7 +537,7 @@
537 537  
538 538  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
539 539  
540 -See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
540 +**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
541 541  
542 542  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
543 543  
... ... @@ -544,7 +544,7 @@
544 544  [[image:1652428499323-384.png||height="275" width="723"]]
545 545  
546 546  (((
547 -Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
547 +Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
548 548  )))
549 549  
550 550  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
... ... @@ -554,7 +554,7 @@
554 554  )))
555 555  
556 556  (((
557 -Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
557 +Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
558 558  )))
559 559  
560 560  [[image:1652428648903-878.png||height="266" width="731"]]
... ... @@ -563,9 +563,8 @@
563 563  
564 564  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
565 565  
566 -Instruction:
566 +Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
567 567  
568 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
569 569  
570 570  [[image:1652428705046-212.png||height="417" width="733"]]
571 571  
... ... @@ -654,12 +654,11 @@
654 654  )))
655 655  
656 656  
657 -R-SSH is for remote access device and management, introduction for how to use:
656 +R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
658 658  
659 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
660 -
661 661  [[image:1652429624400-864.png||height="432" width="716"]]
662 662  
660 +
663 663  === 5.5.8 System ~-~-> Firmware Upgrade ===
664 664  
665 665  We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference.
... ... @@ -716,10 +716,24 @@
716 716  
717 717  === 5.6.1 LogRead ~-~-> LoRa Log ===
718 718  
719 -[[image:1652430356784-567.png||height="325" width="730"]]
720 720  
721 721  Show the frequency for LoRa Radio and traffics.
722 722  
720 +[[image:image-20220615204306-1.png||height="575" width="733"]]
721 +
722 +
723 +Show the IoT Server Connection State and FWD State
724 +
725 +[[image:image-20220616083933-1.png||height="556" width="729"]]
726 +
727 +DLOS8 can view GPS location in the Logread FWD State
728 +
729 +
730 +Show the Error logs, RxTxJson lorawan packages, and PULL State
731 +
732 +[[image:image-20220615205416-6.png||height="442" width="884"]]
733 +
734 +
723 723  === 5.6.2 LogRead ~-~-> System Log ===
724 724  
725 725  Show the system log
... ... @@ -730,8 +730,9 @@
730 730  
731 731  == 6.1 More instructions ==
732 732  
733 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
745 +[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
734 734  
747 +
735 735  = 7. Linux System =
736 736  
737 737  The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
... ... @@ -756,6 +756,7 @@
756 756  
757 757  [[image:1652431609193-637.png||height="214" width="732"]]
758 758  
772 +
759 759  == 7.2 Edit and Transfer files ==
760 760  
761 761  (((
... ... @@ -855,17 +855,16 @@
855 855  == 9.1 How can I configure for a customized frequency band? ==
856 856  
857 857  (((
858 -See below link for how to customize frequency band:
872 +See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
859 859  )))
860 860  
861 861  (((
862 -[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
876 +
863 863  )))
864 864  
865 -
866 866  == 9.2 Can I connect DLOS8N to LORIOT? ==
867 867  
868 -Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
881 +Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
869 869  
870 870  
871 871  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
... ... @@ -912,14 +912,13 @@
912 912  == 10.2 How to recover the DLOS8N if the firmware crashes ==
913 913  
914 914  (((
915 -Please follow this instruction to recover your gateway:
928 +Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
916 916  )))
917 917  
918 918  (((
919 -[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
932 +
920 920  )))
921 921  
922 -
923 923  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
924 924  
925 925  [[image:1652435238615-272.png||height="247" width="727"]]
... ... @@ -988,7 +988,7 @@
988 988  
989 989  = 13. Support =
990 990  
991 -* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1003 +* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
992 992  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
993 993  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
994 994  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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