Changes for page LPS8N -- LoRaWAN Gateway User Manual
Last modified by Kilight Cao on 2024/05/18 14:36
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... ... @@ -1,1 +1,1 @@ 1 - DLOS8N1 +LPS8N - LoRaWAN Gateway User Manual - Content
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... ... @@ -1,51 +3,57 @@ 1 - 2 - 3 3 (% style="text-align:center" %) 4 -[[image:165 2409757234-446.png||height="399" width="399"]]2 +[[image:1656917428377-954.png||height="475" width="475"]] 5 5 6 6 7 7 8 -**DLOS8N Outdoor LoRaWAN Gateway User Manual** 9 9 10 - 11 11 **Table of Contents:** 12 12 13 -{{toc/}} 14 14 15 15 16 16 17 17 18 -= 1. Introduction = 19 19 20 -== 1.1 What is the DLOS8N == 21 21 15 + 16 + 17 + 18 + 19 + 20 + 21 +(% style="color:inherit; font-family:inherit; font-size:29px" %)1. Introduction 22 + 23 +== 1.1 What is the LPS8N == 24 + 25 + 26 + 22 22 ((( 23 -The DLOS8N is an (% style="color:#4f81bd" %)open sourceoutdoorLoRaWAN Gateway.(%style="color:black"%)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.28 +The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 24 24 ))) 25 25 26 26 ((( 27 - DLOS8Nsupports (% style="color:#4f81bd" %)Semtech packet forwarderstyle="color:black"%)and(% style="color:#4f81bd" %)LoRaWAN Station connection,(%style="color:black"%)itisfully compatible with LoRaWAN protocol.DLOS8Nincludes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.32 +The LPS8N uses (% style="color:#4f81bd" %)**Semtech packet forwarder**(%%) & (% style="color:#4f81bd" %)**LoRaWAN Station connection**(%%) and fully compatible with LoRaWAN protocol. It includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator**(%%), which provides 10 programmable parallel demodulation paths. 28 28 ))) 29 29 30 30 ((( 31 - DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bandsstyle="color:black"%)to use for different countries.User can also customize the frequency bands to use in their own LoRaWANnetwork.36 +LPS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands**(%%) to use for different countries. User can also (% style="color:#4f81bd" %)**customized the frequency bands** (%%)to use in their own LoRa network. 32 32 ))) 33 33 34 34 ((( 35 - DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.40 +LPS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service. 36 36 ))) 37 37 38 38 ((( 39 - DLOS8Nsupports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.44 + 40 40 ))) 41 41 42 -[[image:165 2411526195-923.png]]47 +[[image:1656918270059-192.png]] 43 43 44 44 45 -== 1.2 Specifications == 50 +== 1.2 Specifications == 46 46 47 -**Hardware System:** 48 48 53 +(% style="color:#037691" %)**Hardware System:** 54 + 49 49 ((( 50 50 Linux Part: 51 51 ))) ... ... @@ -54,18 +54,17 @@ 54 54 * 64MB RAM 55 55 * 16MB Flash 56 56 57 -**Interface:** 63 +(% style="color:#037691" %)**Interface:** 58 58 59 59 * 10M/100M RJ45 Ports x 1 60 60 * WiFi : 802.11 b/g/n 61 61 * LoRaWAN Wireless 62 -* Power Input: 12 ~~ 24 V DC, 2 A 63 -* IEEE 802.3 af compliant PoE port (DC 37 ~~ 57 v) 68 +* Power Input: 5V DC, 2A, Type C 64 64 * USB 2.0 host connector x 1 65 65 * Mini-PCI E connector x 1 66 66 * SX1302 + 2 x SX1250 67 67 68 -**WiFi Spec:** 73 +(% style="color:#037691" %)**WiFi Spec:** 69 69 70 70 * IEEE 802.11 b/g/n 71 71 * Frequency Band: 2.4 ~~ 2.462GHz ... ... @@ -78,9 +78,9 @@ 78 78 ** 11g 54M : -71dbm 79 79 ** 11n 20M : -67dbm 80 80 81 -**LoRa Spec:** 86 +(% style="color:#037691" %)**LoRa Spec:** 82 82 83 -* Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end88 +* Up to -140 dBm sensitivity 84 84 * 70 dB CW interferer rejection at 1 MHz offset 85 85 * Able to operate with negative SNR, CCR up to 9dB 86 86 * Emulates 49 x LoRa demodulators and 1 x (G)FSK demodulator ... ... @@ -89,134 +89,117 @@ 89 89 * Dynamic data-rate (DDR) adaptation 90 90 * True antenna diversity or simultaneous dual-band operation 91 91 92 -**Cellular 4G LTE (optional):** 97 +(% style="color:#037691" %)**Cellular 4G LTE (optional):** 93 93 94 -* Quectel :[[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]95 -* StandardSize SIM Slot96 -* 2x 4G Sticker Antenna.99 +* Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]] 100 +* Micro SIM Slot 101 +* External 4G Sticker Antenna. 97 97 * Up to 150Mbps downlink and 50Mbps uplink data rates 98 98 * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage 99 99 * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems 100 100 101 -**Power over Ethernet:** 102 102 103 -* IEEE 802.3af compliant. 104 -* Support wide input voltage range 37Vdc to 57Vdc. 105 -* Thermal cut off. 106 -* Short circuit protection. 107 -* Over current protection 108 -* Isolation level 4 KVrms. 109 -* Enhanced surge protection 110 110 111 -== 1.3 Features == 108 +== 1.3 Features == 112 112 113 -* Open Source Embedded Linux system 114 -* Managed by Web GUI, SSH via LAN or WiFi 115 -* Support Semtech UDP packet forwarder 116 -* Support LoRaWAN Station Connection 117 -* Cellular Failover conntection(option) 118 -* Direct Communication to LoRaWAN ABP Node 119 -* LoRaWAN packet filtering 120 -* Far seeing LED indicator 121 -* Built-in GPS module for location & timing 122 -* External fiber glass antenna 123 -* Auto-Provision 124 -* Remote Monitoring 125 -* 802.3af PoE 126 -* IP65 127 -* Lighting Protection 128 -* Power Consumption:12v ,300-500mA 110 +* Open Source OpenWrt system 111 +* Managed by Web GUI, SSH via WAN or WiFi 112 +* Remote access with Reverse-SSH or remote.it 113 +* Emulates 49x LoRa demodulators 114 +* LoRaWAN Gateway 115 +* 10 programmable parallel demodulation paths 116 +* Pre-configure to support different LoRaWAN regional settings. 117 +* Allow to customize LoRaWAN regional parameters. 118 +* Support Local decode ABP end node info and transfer to MQTT server 119 +* Support different level log in. 120 +* Support Semtech Packet Forwarder 121 +* Support LoRaWAN basic station. 122 +* Optional 3G/4G cellular connection 129 129 130 -== 1.4 Hardware System Structure == 131 131 132 -[[image:1652411641871-482.png||height="416" width="716"]] 133 133 126 +== 1.4 Hardware System Structure == 134 134 135 - ==1.5DLOS8N Applications ==128 +[[image:1657079015096-949.png]] 136 136 137 -[[image:1652411671209-920.png||height="618" width="650"]] 138 138 131 +== 1.5 LPS8N Applications == 139 139 140 - ==1.6LED Indicators ==133 +[[image:1657079055940-721.png]] 141 141 142 -[[image:1652411720670-489.png]] 143 143 136 +== 1.6 LED Indicators == 144 144 145 -There is a waterproof triple color LED on DLOS8N enclosure, the meaning of the LED is: 146 146 147 -((( 148 -((( 149 -* ((( 150 -(% style="color:green" %)**SOLID GREEN**: (% style="color:black" %)DLOS8N is alive with LoRaWAN server connection. 151 -))) 152 -))) 139 +LPS8N has totally four LEDs, They are: 153 153 154 -* ((( 155 -(% style="color:green" %)**BLINKING GREEN**:(% style="color:black" %) a) Device has internet connection but no LoRaWAN Connection. or b) Device is in booting stage, in this stage, it will (% style="color:green" %)**BLINKING GREEN**(% style="color:black" %) for several seconds and then (% style="color:red" %)**RED** (% style="color:black" %)and (% style="color:#ffc000" %)**YELLOW** (% style="color:black" %)will blink together. 156 -))) 157 -* ((( 158 -(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection. 159 -))) 160 -))) 141 +* **Power LED **[[image:image-20220706115518-1.png||height="15" width="16"]] : This (% style="color:red" %)**RED LED**(%%) will be **solid on** if the device is properly powered. 142 +* **LoRa LED **[[image:image-20220706115518-2.png||height="15" width="15"]] : This **RGB LED** will** (% style="color:green" %)blink GREEN(%%)** when LoRaWAN module starts or transmit a packet. 143 +* **SYS LED ** [[image:image-20220706115518-3.png||height="16" width="16"]] : This **RGB LED** will shows different colors on different state: 144 +** (% style="color:blue" %)**SOLID BLUE**(%%): Device is alive with LoRaWAN server connection. 145 +** (% style="color:blue" %)**BLINKING BLUE**(%%): a) Device has internet connection but no LoRaWAN Connection. or b) Device is in booting stage, in this stage, it will (% style="color:blue" %)**BLINKING BLUE**(%%) for several seconds and then with (% style="color:red" %)**SOLID RED**(%%) and (% style="color:blue" %)**BLINKING BLUE**(%%) together 146 +** (% style="color:red" %)**SOLID RED**(%%): Device doesn't have Internet connection. 161 161 148 +* **ETH LED **[[image:image-20220706115518-4.png||height="15" width="17"]] : This LED shows the ETH interface connection status. 162 162 163 -= =1.7WiFiDirection==150 += 2. Access and Configure LPS8N = 164 164 165 -DLOS8N use directional WiFi Antenna. The best direction is as below: 152 +((( 153 +The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port. 154 +))) 166 166 167 -[[image:1652412859663-161.png||height="341" width="333"]] 168 168 157 +== 2.1 Find IP address of LPS8N == 169 169 170 -= 2. Access andConfigureDLOS8N=159 +=== 2.1.1 Connect via WiFi === 171 171 172 - The DLOS8Nis configuredas a WiFi Access Point by default. User can access and configurethe DLOS8N after connectingto its WiFi network, or via its Ethernet port.161 +[[image:1657085974260-168.png]] 173 173 174 -== 2.1 Find IP address of DLOS8N == 175 175 176 - ===2.1.1Connectvia WiFi ===164 +At the first boot of LPS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: (% style="background-color:yellow" %)dragino+dragino 177 177 178 -[[image:1652412985720-934.png]] 179 - 180 - 181 -At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: 182 - 183 183 [[image:1652413127647-377.png]] 184 184 185 -(% style="background-color:#ffffcc" %)dragino+dragino 186 186 187 187 ((( 188 188 User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 189 -))) 190 190 191 191 192 -=== 2.1.2 Connect via Ethernet with DHCP IP from router === 173 + 174 +))) 193 193 194 - [[image:1652414114583-532.png]]176 +=== 2.1.2 Connect via Ethernet with DHCP IP from router === 195 195 178 +[[image:1657086105922-299.png]] 196 196 180 + 197 197 ((( 198 -Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect. 182 +Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect. 183 + 184 + 185 + 199 199 ))) 200 200 188 +=== 2.1.3 Connect via WiFi with DHCP IP from router === 201 201 202 - === 2.1.3 Connect via WiFi with DHCP IP fromrouter ===190 +[[image:1657086192720-649.png]] 203 203 204 -[[image:1652414137639-956.png]] 205 205 193 +If the LPS8N already connect to the router via WiFi, use can use the WiFi IP to connect to LPS8N. 206 206 207 -If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N. 208 208 209 209 210 -=== 2.1.4 Connect via Ethernet with fall back ip === 197 +=== 2.1.4 Connect via Ethernet with fall back ip === 211 211 212 -The WAN port also has a [[fall back ip address>> path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure.199 +The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure. 213 213 214 214 215 -== 2.2 Access Configure Web UI == 216 216 203 +== 2.2 Access Configure Web UI == 204 + 217 217 **Web Interface** 218 218 219 -Open a browser on the PC and type the DLOS8N ip address (depends on your connect method)207 +Open a browser on the PC and type the LPS8N ip address (depends on your connect method) 220 220 221 221 [[http:~~/~~/10.130.1.1/>>url:http://10.130.1.1/]] (Access via WiFi AP network) 222 222 ... ... @@ -225,7 +225,7 @@ 225 225 http:~/~/IP_ADDRESS or [[http:~~/~~/ IP_ADDRESS:8000>>url:http://192.168.1.xx:8000]] 226 226 227 227 228 -You will see the login interface of DLOS8N as shown below.216 +You will see the login interface of LPS8N as shown below. 229 229 230 230 The account details for Web Login are: 231 231 ... ... @@ -237,98 +237,119 @@ 237 237 238 238 239 239 228 += 3. Typical Network Setup = 240 240 241 -= 3. Typical NetworkSetup=230 +== 3.1 Overview == 242 242 243 - ==3.1Overview==232 +The LPS8N supports flexible network set up for different environments. This section describes the typical network topology. The network set up includes: 244 244 245 -The DLOS8N supports flexible network set up for different environments. This section describes the typical network topology. The network set up includes: 246 - 247 247 * **WAN Port Internet Mode** 248 248 * **WiFi Client Mode** 249 249 * **WiFi AP Mode** 250 -* **Cellular Mode** 251 251 252 -== 3.2 Use WAN port to access Internet == 253 253 254 -By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N’s WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**: 255 255 256 - [[image:1652420169255-959.png]]240 +== 3.2 Use WAN port to access Internet == 257 257 242 +By default, the LPS8N is set to use the WAN port to connect to an upstream network. When you connect the LPS8N's WAN port to an upstream router, LPS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**: 258 258 259 -== 3.3 Access the Internet as a WiFi Client == 260 260 245 +[[image:1657088560833-398.png]] 246 + 247 + 248 +== 3.3 Access the Internet as a WiFi Client == 249 + 261 261 In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 262 262 263 263 ((( 264 264 The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings** 254 + 255 +[[image:1657088818095-182.png]] 265 265 ))) 266 266 267 -[[image:1652420327792-211.png]] 268 268 269 269 ((( 270 270 In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect. 261 + 262 + 271 271 ))) 272 272 265 +== 3.4 Use built-in 4G modem for internet access == 273 273 274 -== 3.4 Access the Internet via Cellular == 267 +((( 268 +((( 269 +If the LPS8N has 3G/4G Cellular modem, user can use it as main internet connection or back up. 270 +))) 275 275 276 -If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up. 277 277 278 278 ((( 279 -First, releasethefour screwsofDLOS8N, pull out PCB and install SIM card as below:274 +First, install the Micro SIM card as below direction 280 280 ))) 281 281 282 -[[image:1652420606018-181.png]] 277 +((( 278 +Second, Power off/ ON LPS8N to let it detect the SIM card. 279 +))) 280 +))) 283 283 284 284 285 -[[image:165 2420718132-929.png||height="450" width="766"]]283 +[[image:1657090855037-497.png]] 286 286 287 287 ((( 286 + 287 +))) 288 + 289 +((( 288 288 The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular** 289 289 ))) 290 290 291 - 292 292 ((( 293 293 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 294 294 ))) 295 295 296 -[[image:1652421032117-341.png||height="329" width="752"]] 297 +((( 298 +[[image:1657090932270-444.png]] 299 +))) 297 297 298 -(% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 299 299 302 +== 3.5 Check Internet connection == 300 300 301 -== 3.5 Check Internet connection == 302 - 303 303 In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection. 304 304 305 -* GREEN Tick [[image:1652436675869-206.png||height="1 6" width="17"]] : This interface has Internet connection.306 -* Yellow Tick ’t use it for internet connection.307 -* RED Cross : This interface doesn ’t connected.306 +* GREEN Tick [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection. 307 +* Yellow Tick [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don't use it for internet connection. 308 +* RED Cross [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn't connected. 308 308 309 -[[image:165 2421351382-793.png||height="339" width="765"]]310 +[[image:1657091099235-452.png]] 310 310 311 311 312 -= 4. Example: Configure as a LoRaWAN gateway = 313 313 314 - DLOS8Nisfully compatiblewith LoRaWAN protocol. Itusesthe legacySemtech Packetforwarder to forward theLoRaWANpackets to server. The structure isasbelow.314 += 4. Example: Configure as a LoRaWAN gateway = 315 315 316 - [[image:image-20220513140429-1.png||height="565"width="824"]]316 +LPS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below. 317 317 318 -This chapter describes how to use the DLOS8Nto work with 318 +((( 319 +[[image:1657091257648-882.png]] 320 +))) 319 319 320 -[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 322 +((( 323 +This chapter describes how to use the DLOS8Nto work with (TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 324 +))) 321 321 322 322 323 -== 4.1 Create a gateway in TTN V3 Server == 324 324 328 +== 4.1 Create a gateway in TTN V3 Server == 329 + 325 325 (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.** 326 326 327 -Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page: 332 +((( 333 +Every LPS8N has a unique gateway id. The ID can be found at LoRaWAN page: 334 +))) 328 328 329 -[[image:1652421929753-168.png||height="403" width="739"]] 336 +((( 337 +[[image:1657091583941-544.png]] 338 +))) 330 330 331 -The example gateway id is: a840411e96744154 340 +The example gateway id is: (% style="color:green" %)**a840411e96744154** 332 332 333 333 334 334 (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server** ... ... @@ -335,47 +335,63 @@ 335 335 336 336 [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]] 337 337 338 -[[image:165 2422127479-258.png||height="346" width="738"]]347 +[[image:1657091739530-531.png]] 339 339 340 340 341 341 (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker** 342 342 343 -[[image:1652422142236-792.png||height="356" width="737"]] 352 +((( 353 +[[image:1657091719947-297.png]] 354 +))) 344 344 345 - 346 346 (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address** 347 347 358 + 348 348 * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network 349 349 * North America 1 (% style="color:red" %)corresponding Gateway server address:** **(% style="color:black" %)nam1.cloud.thethings.network 350 350 * Australia 1 (% style="color:red" %)corresponding Gateway server address:** **(% style="color:black" %)au1.cloud.thethings.network 351 351 * Legacy V2 Console : (% style="color:red" %)TTN v2 shuts down in December 2021 352 352 364 + 365 + 353 353 (% style="color:#4f81bd" %)**Step 4: Create a Gateway** 354 354 355 -[[image:165 2422440891-514.png||height="360" width="747"]]368 +[[image:1657091941182-367.png]] 356 356 357 357 Click the Gateway icon and then click Add gateway. 358 358 372 + 359 359 Open the following page: 360 360 361 - [[image:1652422470352-518.png||height="391" width="716"]] 362 362 363 -[[image: 1652422479876-297.png||height="398" width="729"]]376 + [[image:image-20220706155323-5.png||height="579" width="1060"]] 364 364 378 + 379 +[[image:image-20220706155323-6.png||height="582" width="1066"]] 380 + 381 + 382 +((( 365 365 (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network. 384 +))) 366 366 367 367 After creating the gateway, you can see the gateway info, as below. 368 368 369 -[[image:165 2422509034-682.png||height="299" width="739"]]388 +[[image:1657094130908-567.png]](% style="display:none" %) 370 370 371 371 372 372 == 4.2 Configure DLOS8N to connect to TTN v3 == 373 373 393 +((( 374 374 You can now configure the DLOS8N to let it connect to TTN network V3. 395 +))) 375 375 397 +((( 376 376 Make sure your DLOS8N has a working Internet Connection first. 399 +))) 377 377 401 +((( 378 378 Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply** 403 +))) 379 379 380 380 [[image:1652422624783-580.png||height="327" width="729"]] 381 381 ... ... @@ -389,7 +389,6 @@ 389 389 390 390 [[image:1652422703020-955.png||height="343" width="730"]] 391 391 392 - 393 393 == 4.3 Configure frequency == 394 394 395 395 We also need to set the frequency plan in DLOS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor. ... ... @@ -401,33 +401,47 @@ 401 401 402 402 [[image:1652422763536-750.png||height="514" width="730"]] 403 403 428 +== 4.4 Add a LoRaWAN End Device == 404 404 405 -4.4 Add a LoRaWAN End Device 406 - 430 +((( 407 407 This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site. 432 +))) 408 408 434 +((( 409 409 We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar. 436 +))) 410 410 411 411 [[image:1652422794767-871.png]] 412 412 440 +((( 413 413 (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device. 442 +))) 414 414 444 +((( 415 415 Three codes are required to define the device in TTN v3: 446 +))) 416 416 417 417 * DEV EUI - Unique ID code for a particular device. 418 418 * APP EUI - ID code for an Application defined in TTN v3. 419 419 * APP Key - Unique key to secure communications with a particular device. 420 420 452 +((( 421 421 A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below. 454 +))) 422 422 423 423 [[image:1652422840936-838.png]] 424 424 425 - 458 +((( 426 426 (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands. Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server. 460 +))) 427 427 462 +((( 428 428 For the TTN v3 server, you can use the codes set in the device as in the following example. 464 +))) 429 429 466 +((( 430 430 Select **Add Application** to open the screen below. 468 +))) 431 431 432 432 [[image:1652422946999-255.png||height="356" width="744"]] 433 433 ... ... @@ -437,10 +437,13 @@ 437 437 438 438 [[image:1652422975885-591.png||height="359" width="726"]] 439 439 478 +((( 440 440 Select OTAA activation mode 480 +))) 441 441 442 - 482 +((( 443 443 The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3. 484 +))) 444 444 445 445 [[image:1652422998005-968.png||height="352" width="744"]] 446 446 ... ... @@ -452,16 +452,20 @@ 452 452 453 453 [[image:1652423046741-467.png||height="355" width="736"]] 454 454 496 +((( 455 455 Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device. 498 +))) 456 456 457 - 500 +((( 458 458 (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel. 502 +))) 459 459 504 +((( 460 460 (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display. 506 +))) 461 461 462 462 [[image:1652423277549-324.png||height="273" width="745"]] 463 463 464 - 465 465 = 5. Web Configure Pages = 466 466 467 467 == 5.1 Home == ... ... @@ -470,39 +470,43 @@ 470 470 471 471 [[image:1652423418568-752.png||height="329" width="724"]] 472 472 473 - 474 474 == 5.2 LoRa Settings == 475 475 476 476 === 5.2.1 LoRa ~-~-> LoRa === 477 477 522 +((( 478 478 This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well. 524 +))) 479 479 526 +((( 480 480 Different DLOS8N hardware version can support different frequency range: 528 +))) 481 481 482 482 * **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 483 483 * **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 484 484 533 +((( 485 485 After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log** 535 +))) 486 486 487 487 [[image:1652423554776-574.png||height="380" width="740"]] 488 488 489 -Note *: See this instruction for how to customize frequency band: 539 +Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 490 490 491 -[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 492 492 493 - 494 494 === 5.2.2 LoRa ~-~-> ABP Decryption === 495 495 496 496 The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as: 497 497 498 498 * No internet connection. 499 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>> http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).547 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]). 500 500 501 -Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]] 549 +((( 550 +Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]** 551 +))) 502 502 503 503 [[image:1652423628833-467.png||height="357" width="755"]] 504 504 505 - 506 506 == 5.3 LoRaWAN Settings == 507 507 508 508 === 5.3.1 LoRaWAN ~-~-> LoRaWAN === ... ... @@ -517,36 +517,37 @@ 517 517 518 518 ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here: 519 519 520 -See http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]569 +**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]** 521 521 522 - 523 523 === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 524 524 525 525 [[image:1652428499323-384.png||height="275" width="723"]] 526 526 527 -Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]] 575 +((( 576 +Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].** 577 +))) 528 528 529 - 530 530 === 5.3.3 LoRaWAN ~-~-> LORIOT === 531 531 581 +((( 532 532 Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]] 583 +))) 533 533 534 -Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 585 +((( 586 +Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 587 +))) 535 535 536 536 [[image:1652428648903-878.png||height="266" width="731"]] 537 537 538 - 539 539 == 5.4 MQTT Settings == 540 540 541 541 If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker, 542 542 543 -Instruction: 595 +Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]** 544 544 545 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]] 546 546 547 547 [[image:1652428705046-212.png||height="417" width="733"]] 548 548 549 - 550 550 == 5.5 System == 551 551 552 552 === 5.5.1 System ~-~-> System Overview === ... ... @@ -555,59 +555,48 @@ 555 555 556 556 [[image:1652428773760-580.png||height="408" width="728"]] 557 557 558 - 559 559 === 5.5.2 System ~-~-> General ( login settings) === 560 560 561 561 [[image:1652428861256-300.png||height="354" width="724"]] 562 562 612 +((( 563 563 **__System Password:__** 614 +))) 564 564 616 +((( 565 565 There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface. 618 +))) 566 566 620 +((( 567 567 This page can be used to set the password for them. 622 +))) 568 568 569 569 ((( 570 - 625 +**__Timezone:__**Set device timezone. 571 571 ))) 572 572 573 -**__Timezone:__** 574 - 575 -Set device timezone. 576 - 577 577 ((( 578 - 629 +**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface. 579 579 ))) 580 580 581 -**__Port forwarding:__** 582 - 583 -Enable/Disable the HTTP and SSH access via WAN interface. 584 - 585 - 586 586 === 5.5.3 System ~-~-> Network === 587 587 588 588 [[image:1652429149053-824.png||height="467" width="725"]] 589 589 590 -**__LAN Settings:__** 636 +((( 637 +**__LAN Settings:__**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network. 638 +))) 591 591 592 -When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network. 593 - 594 594 ((( 595 - 641 +__**WAN Settings:**__Setting for DLOS8N WAN port 596 596 ))) 597 597 598 -__**WAN Settings:**__ 599 - 600 -Setting for DLOS8N WAN port 601 - 602 602 ((( 645 +__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client 646 + 603 603 604 604 ))) 605 605 606 -__**WiFi Settings:**__ 607 - 608 -Setting for DLOS8N WiFi IP when use it as WiFi Client 609 - 610 - 611 611 === 5.5.4 System ~-~-> WiFi === 612 612 613 613 DLOS8N WiFi Settings. ... ... @@ -614,7 +614,6 @@ 614 614 615 615 [[image:1652429430767-921.png||height="367" width="723"]] 616 616 617 - 618 618 === 5.5.5 System ~-~-> Cellular === 619 619 620 620 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. ... ... @@ -623,12 +623,10 @@ 623 623 624 624 (% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 625 625 626 - 627 627 === 5.5.6 System ~-~-> Network Status === 628 628 629 629 [[image:1652429486609-208.png||height="415" width="728"]] 630 630 631 - 632 632 === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 633 633 634 634 Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: ... ... @@ -641,13 +641,13 @@ 641 641 642 642 Please see this document for detail: 643 643 680 +((( 644 644 [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 682 +))) 645 645 646 646 647 -R-SSH is for remote access device and management, introduction for how to use: 685 +R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]** 648 648 649 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]] 650 - 651 651 [[image:1652429624400-864.png||height="432" width="716"]] 652 652 653 653 ... ... @@ -663,10 +663,13 @@ 663 663 664 664 ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] ) 665 665 666 - 702 +((( 667 667 The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below. 704 +))) 668 668 706 +((( 669 669 (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade** 708 +))) 670 670 671 671 [[image:1652429711145-862.png||height="270" width="737"]] 672 672 ... ... @@ -678,7 +678,6 @@ 678 678 679 679 [[image:1652429962190-224.png||height="358" width="729"]] 680 680 681 - 682 682 (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console 683 683 684 684 SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run ... ... @@ -687,7 +687,6 @@ 687 687 688 688 (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 689 689 690 - 691 691 === 5.5.9 System ~-~-> Reboot/Reset === 692 692 693 693 [[image:1652430197132-330.png||height="256" width="724"]] ... ... @@ -702,22 +702,28 @@ 702 702 703 703 Place to show what package has installed and possible to upgrade packages. 704 704 705 -((( 706 - 707 -))) 708 - 709 709 == 5.6 LogRead == 710 710 711 711 === 5.6.1 LogRead ~-~-> LoRa Log === 712 712 713 -[[image:1652430356784-567.png||height="325" width="730"]] 714 714 715 715 Show the frequency for LoRa Radio and traffics. 716 716 717 -((( 718 - 719 -))) 749 +[[image:image-20220615204306-1.png||height="575" width="733"]] 720 720 751 + 752 +Show the IoT Server Connection State and FWD State 753 + 754 +[[image:image-20220616083933-1.png||height="556" width="729"]] 755 + 756 +DLOS8 can view GPS location in the Logread FWD State 757 + 758 + 759 +Show the Error logs, RxTxJson lorawan packages, and PULL State 760 + 761 +[[image:image-20220615205416-6.png||height="442" width="884"]] 762 + 763 + 721 721 === 5.6.2 LogRead ~-~-> System Log === 722 722 723 723 Show the system log ... ... @@ -724,16 +724,12 @@ 724 724 725 725 [[image:1652430369760-511.png||height="373" width="730"]] 726 726 727 - 728 728 = 6. More features = 729 729 730 730 == 6.1 More instructions == 731 731 732 -[[ http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]774 +[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway) 733 733 734 -((( 735 - 736 -))) 737 737 738 738 = 7. Linux System = 739 739 ... ... @@ -762,13 +762,21 @@ 762 762 763 763 == 7.2 Edit and Transfer files == 764 764 804 +((( 765 765 The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols. 806 +))) 766 766 808 +((( 767 767 In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility. 810 +))) 768 768 812 +((( 769 769 After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows. 814 +))) 770 770 816 +((( 771 771 Screenshot is as below: 818 +))) 772 772 773 773 [[image:1652431650755-450.png]] 774 774 ... ... @@ -775,11 +775,17 @@ 775 775 776 776 == 7.3 File System == 777 777 825 +((( 778 778 The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot. 827 +))) 779 779 829 +((( 780 780 The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash. 831 +))) 781 781 833 +((( 782 782 You can use an external USB flash memory device to extend the size of flash memory for storage. 835 +))) 783 783 784 784 785 785 == 7.4 Package maintenance system == ... ... @@ -786,9 +786,13 @@ 786 786 787 787 DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**. 788 788 842 +((( 789 789 Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]) 844 +))) 790 790 846 +((( 791 791 **In Linux Console run:** 848 +))) 792 792 793 793 ((( 794 794 (% style="color:green" %)**root@dragino-169d30:~~# opkg update** (% style="color:black" %)~/~/ to get the latest packages list ... ... @@ -840,21 +840,28 @@ 840 840 841 841 == 9.1 How can I configure for a customized frequency band? == 842 842 843 -See below link for how to customize frequency band: 900 +((( 901 +See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 902 +))) 844 844 845 -[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 904 +((( 905 + 906 +))) 846 846 847 - 848 848 == 9.2 Can I connect DLOS8N to LORIOT? == 849 849 850 -Yes, the set up instruction is here: [[ http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]910 +Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 851 851 852 852 853 853 == 9.3 Can I make my own firmware for the gateway, where can I find the source code? == 854 854 915 +((( 855 855 Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications. 917 +))) 856 856 919 +((( 857 857 The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]] 921 +))) 858 858 859 859 860 860 == 9.4 Can I use 868Mhz version for 915Mhz bands? == ... ... @@ -880,7 +880,9 @@ 880 880 881 881 (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x. 882 882 947 +((( 883 883 In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same. 949 +))) 884 884 885 885 (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 886 886 ... ... @@ -887,16 +887,21 @@ 887 887 888 888 == 10.2 How to recover the DLOS8N if the firmware crashes == 889 889 890 -Please follow this instruction to recover your gateway: 956 +((( 957 +Please follow this instruction to recover your gateway: **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]** 958 +))) 891 891 892 -[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]] 960 +((( 961 + 962 +))) 893 893 894 - 895 895 == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? == 896 896 897 897 [[image:1652435238615-272.png||height="247" width="727"]] 898 898 968 +((( 899 899 The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit. 970 +))) 900 900 901 901 (% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page. 902 902 ... ... @@ -939,23 +939,26 @@ 939 939 940 940 = 12. Packing Info = 941 941 1013 +((( 942 942 **Package Includes**: 1015 +))) 943 943 944 944 * DLOS8N LoRaWAN Gateway x 1 945 945 * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered 946 946 * Packaging with environmental protection paper box 947 947 1021 +((( 948 948 **Dimension and weight**: 1023 +))) 949 949 950 950 * Device Size: 12 x 12 x 3 cm 951 951 * Weight: 187g 952 952 * Package Size: 14.5 x 13.5 x 6 cm 953 953 * Weight: 300g 954 -* 955 955 956 956 = 13. Support = 957 957 958 -* Try to see if your questions already answered in the [[wiki>> url:http://wiki.dragino.com/]].1032 +* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]]. 959 959 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 960 960 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 961 961 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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