Changes for page LPS8N -- LoRaWAN Gateway User Manual
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... ... @@ -15,9 +15,11 @@ 15 15 16 16 = 1. Introduction = 17 17 18 + 18 18 == 1.1 What is the LPS8N == 19 19 20 20 22 + 21 21 ((( 22 22 The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 23 23 ))) ... ... @@ -32,6 +32,8 @@ 32 32 33 33 ((( 34 34 LPS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service. 37 + 38 + 35 35 ))) 36 36 37 37 ((( ... ... @@ -41,6 +41,7 @@ 41 41 [[image:image-20220826090251-1.png]] 42 42 43 43 48 + 44 44 == 1.2 Specifications == 45 45 46 46 ... ... @@ -97,6 +97,9 @@ 97 97 * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage 98 98 * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems 99 99 105 + 106 + 107 + 100 100 == 1.3 Features == 101 101 102 102 ... ... @@ -114,12 +114,16 @@ 114 114 * Support LoRaWAN basic station. 115 115 * Optional 3G/4G cellular connection 116 116 125 + 126 + 127 + 117 117 == 1.4 Hardware System Structure == 118 118 119 119 120 -[[image:image-202208 30153228-1.png]]131 +[[image:image-20220826094525-7.png]] 121 121 122 122 134 + 123 123 == 1.5 LPS8N Applications == 124 124 125 125 ... ... @@ -126,6 +126,7 @@ 126 126 [[image:1657079055940-721.png]] 127 127 128 128 141 + 129 129 == 1.6 LED Indicators == 130 130 131 131 ... ... @@ -140,22 +140,9 @@ 140 140 141 141 * **ETH LED **[[image:image-20220706115518-4.png||height="15" width="17"]] : This LED shows the ETH interface connection status. 142 142 143 -== 1.7 Button Instruction == 144 144 145 145 146 -LPS8N has a black toggle button, which is: 147 147 148 - 149 -(% style="color:blue" %)**//➢ //Long press 4-5s: **(%%)the gateway will reload the Network and Initialize wifi configuration 150 - 151 - **LED status: ** SYS LED will BLINKING BLUE Until the reload is finished. 152 - 153 - 154 -(% style="color:blue" %)**➢ Long press more than 30s: **(%%)the gateway will restart and restore factory settings. 155 - 156 - **LED status: ** When the user releases the button, the LED will TURN OFF. 157 - 158 - 159 159 = 2. Access and Configure LPS8N = 160 160 161 161 ... ... @@ -164,8 +164,10 @@ 164 164 ))) 165 165 166 166 167 + 167 167 == 2.1 Find IP address of LPS8N == 168 168 170 + 169 169 === 2.1.1 Connect via WiFi === 170 170 171 171 ... ... @@ -181,6 +181,7 @@ 181 181 ((( 182 182 User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 183 183 186 + 184 184 185 185 ))) 186 186 ... ... @@ -193,6 +193,7 @@ 193 193 ((( 194 194 Alternatively, connect the LPS8N Ethernet port to your router and LPS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect. 195 195 199 + 196 196 197 197 ))) 198 198 ... ... @@ -205,6 +205,7 @@ 205 205 If the LPS8N already connect to the router via WiFi, use can use the WiFi IP to connect to LPS8N. 206 206 207 207 212 + 208 208 === 2.1.4 Connect via Ethernet with fall back ip === 209 209 210 210 ... ... @@ -211,6 +211,7 @@ 211 211 The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure. 212 212 213 213 219 + 214 214 == 2.2 Access Configure Web UI == 215 215 216 216 ... ... @@ -236,8 +236,10 @@ 236 236 [[image:1652414287022-223.png]] 237 237 238 238 245 + 239 239 = 3. Typical Network Setup = 240 240 248 + 241 241 == 3.1 Overview == 242 242 243 243 ... ... @@ -247,6 +247,7 @@ 247 247 * **WiFi Client Mode** 248 248 * **WiFi AP Mode** 249 249 258 + 250 250 == 3.2 Use WAN port to access Internet == 251 251 252 252 ... ... @@ -256,6 +256,7 @@ 256 256 [[image:1657088560833-398.png]] 257 257 258 258 268 + 259 259 == 3.3 Access the Internet as a WiFi Client == 260 260 261 261 ... ... @@ -272,6 +272,7 @@ 272 272 ((( 273 273 In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect. 274 274 285 + 275 275 276 276 ))) 277 277 ... ... @@ -315,6 +315,7 @@ 315 315 ))) 316 316 317 317 329 + 318 318 == 3.5 Check Internet connection == 319 319 320 320 ... ... @@ -327,6 +327,7 @@ 327 327 [[image:1657091099235-452.png]] 328 328 329 329 342 + 330 330 = 4. Example: Configure as a LoRaWAN gateway = 331 331 332 332 ... ... @@ -342,6 +342,7 @@ 342 342 ))) 343 343 344 344 358 + 345 345 == 4.1 Create a gateway in TTN V3 Server == 346 346 347 347 ... ... @@ -391,6 +391,7 @@ 391 391 * Australia 1 (% style="color:red" %)**corresponding Gateway server address: **(% style="color:black" %)au1.cloud.thethings.network 392 392 * Legacy V2 Console : (% style="color:red" %)**TTN v2 shuts down in December 2021** 393 393 408 + 394 394 (% style="color:blue" %)**Step 4: Create a Gateway** 395 395 396 396 ... ... @@ -419,6 +419,7 @@ 419 419 [[image:1657094130908-567.png]](% style="display:none" %) 420 420 421 421 437 + 422 422 == 4.2 Configure LPS8N to connect to TTN v3 == 423 423 424 424 ... ... @@ -454,6 +454,7 @@ 454 454 [[image:1657094221515-510.png]] 455 455 456 456 473 + 457 457 == 4.3 Configure frequency == 458 458 459 459 ... ... @@ -469,6 +469,7 @@ 469 469 [[image:1657094333704-207.png]] 470 470 471 471 489 + 472 472 == 4.4 Add a LoRaWAN End Device == 473 473 474 474 ... ... @@ -574,8 +574,10 @@ 574 574 [[image:1657094791060-639.png]] 575 575 576 576 595 + 577 577 = 5. Web Configure Pages = 578 578 598 + 579 579 == 5.1 Home == 580 580 581 581 ... ... @@ -585,8 +585,10 @@ 585 585 [[image:1657094893942-726.png]] 586 586 587 587 608 + 588 588 == 5.2 LoRa Settings == 589 589 611 + 590 590 === 5.2.1 LoRa ~-~-> LoRa === 591 591 592 592 ... ... @@ -616,6 +616,7 @@ 616 616 (% style="color:red" %)**Note *:** **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 617 617 618 618 641 + 619 619 === 5.2.2 LoRa ~-~-> ABP Decryption === 620 620 621 621 ... ... @@ -633,8 +633,10 @@ 633 633 [[image:1657095412271-942.png]] 634 634 635 635 659 + 636 636 == 5.3 LoRaWAN Settings == 637 637 662 + 638 638 === 5.3.1 LoRaWAN ~-~-> LoRaWAN === 639 639 640 640 ... ... @@ -653,29 +653,18 @@ 653 653 **See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]** 654 654 655 655 656 -=== 5.3.2 LoRaWAN ~-~-> LoRaWAN ~-~- Basic Station === 657 657 682 +=== 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 658 658 659 -[[image:image-20230406172421-1.png]] 660 660 685 +[[image:1652428499323-384.png||height="275" width="723"]] 661 661 687 + 662 662 ((( 663 -Please see this instruction to know more detail and ademoof how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**689 +Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].** 664 664 665 665 666 -The basic station mode support **TTN/AWS/Chirpstack/ThingPark/Senet** Platform. 667 - 668 -Instruction: 669 - 670 - [[The Thing Network>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20TTN/#H3.A0GatewayRegistrationforBasicsStation]] 671 - 672 - [[AWS-IoT LoRaWAN Core>>http://wiki.dragino.com/xwiki/bin/view/Main/AWS%20IoT%20Core%20for%20LoRaWAN/]] 673 - 674 - [[Chirpstack>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20ChirpStack/#H3.A0GatewayRegistrationforBasicsStation]] 675 - 676 - ThingPark 677 - 678 - [[Senet>>http://wiki.dragino.com/xwiki/bin/view/Main/Connection%20to%20Senet/#H3.A0SemtechBasicStation]] 692 + 679 679 ))) 680 680 681 681 === 5.3.3 LoRaWAN ~-~-> LORIOT === ... ... @@ -694,6 +694,7 @@ 694 694 [[image:1652428648903-878.png||height="266" width="731"]] 695 695 696 696 711 + 697 697 == 5.4 MQTT Settings == 698 698 699 699 ... ... @@ -709,8 +709,10 @@ 709 709 [[image:1652428705046-212.png||height="417" width="733"]] 710 710 711 711 727 + 712 712 == 5.5 System == 713 713 730 + 714 714 === 5.5.1 System ~-~-> System Overview === 715 715 716 716 ... ... @@ -720,6 +720,7 @@ 720 720 [[image:image-20220826091810-6.png]] 721 721 722 722 740 + 723 723 === 5.5.2 System ~-~-> General ( login settings) === 724 724 725 725 ... ... @@ -745,6 +745,7 @@ 745 745 ((( 746 746 (% style="color:#037691" %)**__Port forwarding: __**(%%)Enable/Disable the HTTP and SSH access via WAN interface. 747 747 766 + 748 748 749 749 ))) 750 750 ... ... @@ -765,6 +765,7 @@ 765 765 ((( 766 766 (% style="color:#037691" %)__**WiFi Settings: **__** **(%%)Setting for LPS8N WiFi IP when use it as WiFi Client 767 767 787 + 768 768 769 769 ))) 770 770 ... ... @@ -777,6 +777,7 @@ 777 777 [[image:1657155457089-430.png]] 778 778 779 779 800 + 780 780 === 5.5.5 System ~-~-> Cellular === 781 781 782 782 ... ... @@ -789,6 +789,7 @@ 789 789 (% style="color:red" %)**Note *: For LPS8N which doesn't have the cellular module, this page will shows Cellular not detected.** 790 790 791 791 813 + 792 792 === 5.5.6 System ~-~-> Network Status === 793 793 794 794 ... ... @@ -795,6 +795,7 @@ 795 795 [[image:1657155554265-721.png]] 796 796 797 797 820 + 798 798 === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 799 799 800 800 ... ... @@ -829,6 +829,7 @@ 829 829 [[image:1652429624400-864.png||height="432" width="716"]] 830 830 831 831 855 + 832 832 === 5.5.8 System ~-~-> Firmware Upgrade === 833 833 834 834 ... ... @@ -886,6 +886,7 @@ 886 886 (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 887 887 888 888 913 + 889 889 === 5.5.9 System ~-~-> Reboot/Reset === 890 890 891 891 ... ... @@ -893,6 +893,8 @@ 893 893 894 894 ((( 895 895 921 + 922 + 896 896 ))) 897 897 898 898 === 5.5.10 System ~-~-> Package Maintain === ... ... @@ -904,8 +904,10 @@ 904 904 Place to show what package has installed and possible to upgrade packages. 905 905 906 906 934 + 907 907 == 5.6 LogRead == 908 908 937 + 909 909 === 5.6.1 LogRead ~-~-> LoRa Log === 910 910 911 911 ... ... @@ -915,6 +915,7 @@ 915 915 [[image:1657156300781-933.png]] 916 916 917 917 947 + 918 918 === 5.6.2 LogRead ~-~-> System Log === 919 919 920 920 ... ... @@ -924,8 +924,10 @@ 924 924 [[image:1657156341198-226.png]] 925 925 926 926 957 + 927 927 = 6. More features = 928 928 960 + 929 929 == 6.1 Packet Filtering == 930 930 931 931 ... ... @@ -938,6 +938,7 @@ 938 938 ))) 939 939 940 940 973 + 941 941 == 6.2 Remote Access == 942 942 943 943 ... ... @@ -950,6 +950,7 @@ 950 950 ))) 951 951 952 952 986 + 953 953 == 6.3 How to decode ABP LoRaWAN node == 954 954 955 955 ... ... @@ -962,6 +962,7 @@ 962 962 ))) 963 963 964 964 999 + 965 965 == 6.4 How to set data to MQTT broker == 966 966 967 967 ... ... @@ -971,41 +971,20 @@ 971 971 972 972 ((( 973 973 Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]] 974 - 975 - 976 -== 6.5 How the gateway connects to Chirpstack v3/v4 via gateway-bridge == 977 - 978 - 979 -If the Chirpstack v3 Gateway-bridge is used, the corresponding gateway firmware must be used : 980 - 981 -[[Chirpstack-gateway-bridge/Chirpstack-Bridge-V3.14.6-Bridge~~-~~-build-v5.4.1679487778-20230322-2024/>>https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/Chirpstack-gateway-bridge/Chirpstack-Bridge-V3.14.6-Bridge--build-v5.4.1679487778-20230322-2024/]] 982 - 983 -Chirpstack v3 via gateway-bridge Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20ChirpStack/#H4.A0A0HowthegatewayconnectstoChirpstackv3viagateway-bridge>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20ChirpStack/#H4.A0A0HowthegatewayconnectstoChirpstackv3viagateway-bridge]] 984 - 985 - 986 -If the Chirpstack v4 Gateway-bridge is used, the corresponding gateway firmware must be used : 987 - 988 -[[Chirpstack-gateway-bridge/Chirpstack-Bridge-V4~~-~~-build-v5.4.1670655072-20221210-1452/>>https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/Chirpstack-gateway-bridge/Chirpstack-Bridge-V4--build-v5.4.1670655072-20221210-1452/]] 989 - 990 -Chirpstack v4 via gateway-bridge Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20ChirpStack/#H4.A0HowthegatewayconnectstoChirpstackv4viagateway-bridge>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20ChirpStack/#H4.A0HowthegatewayconnectstoChirpstackv4viagateway-bridge]] 991 - 992 - 993 993 ))) 994 994 995 -(% style="color:red" %)**Note**(%%): Different chirpstack versions use different gateway-bridge configurations. 996 996 997 -After updating the Chirpstack gateway-bridge firmware, there is no need to re-download and install the Chirpstack gateway-bridge package 998 998 1013 +== 6.5 More instructions == 999 999 1000 -== 6.6 More instructions == 1001 1001 1002 - 1003 1003 [[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway) 1004 1004 1005 1005 1006 -== 6.7 Auto-Provision == 1007 1007 1020 +== 6.6 Auto-Provision == 1008 1008 1022 + 1009 1009 Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: 1010 1010 1011 1011 [[image:image-20220707092040-1.png||height="451" width="995"]] ... ... @@ -1021,6 +1021,7 @@ 1021 1021 1022 1022 (% style="display:none" %) (%%) 1023 1023 1038 + 1024 1024 = 7. (% style="display:none" %) (%%)Linux System = 1025 1025 1026 1026 ... ... @@ -1028,6 +1028,7 @@ 1028 1028 1029 1029 (% style="display:none" %) (%%) 1030 1030 1046 + 1031 1031 == 7.1 SSH Access for Linux console == 1032 1032 1033 1033 ... ... @@ -1053,6 +1053,7 @@ 1053 1053 [[image:1657158190234-805.png]] 1054 1054 1055 1055 1072 + 1056 1056 == 7.2 Edit and Transfer files == 1057 1057 1058 1058 ... ... @@ -1075,6 +1075,7 @@ 1075 1075 [[image:1652431650755-450.png]] 1076 1076 1077 1077 1095 + 1078 1078 == 7.3 File System == 1079 1079 1080 1080 ... ... @@ -1091,6 +1091,7 @@ 1091 1091 ))) 1092 1092 1093 1093 1112 + 1094 1094 == 7.4 Package maintenance system == 1095 1095 1096 1096 ... ... @@ -1146,6 +1146,7 @@ 1146 1146 ((( 1147 1147 (% style="background-color:#dcdcdc" %)//Configuring iperf.// 1148 1148 1168 + 1149 1149 1150 1150 ))) 1151 1151 ... ... @@ -1168,6 +1168,7 @@ 1168 1168 ))) 1169 1169 1170 1170 1191 + 1171 1171 == 8.1 Upgrade via Web UI == 1172 1172 1173 1173 ... ... @@ -1194,6 +1194,7 @@ 1194 1194 [[image:1657158986600-386.png]] 1195 1195 1196 1196 1218 + 1197 1197 == 8.2 Upgrade via Linux console == 1198 1198 1199 1199 ... ... @@ -1211,17 +1211,13 @@ 1211 1211 ))) 1212 1212 1213 1213 1214 -= 9. OTA System Update = 1215 1215 1237 += 9. FAQ = 1216 1216 1217 -LPS8N supports system auto update via OTA, please see **[[this URL>>url:http://wiki.dragino.com/xwiki/bin/view/OTA%20Update/]]** for the detail of this feature. 1218 1218 1240 +== 9.1 How can I configure for a customized frequency band? == 1219 1219 1220 -= 10. FAQ = 1221 1221 1222 -== 10.1 How can I configure for a customized frequency band? == 1223 - 1224 - 1225 1225 ((( 1226 1226 See below link for how to customize frequency band: [[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]] 1227 1227 ))) ... ... @@ -1228,9 +1228,11 @@ 1228 1228 1229 1229 ((( 1230 1230 1249 + 1250 + 1231 1231 ))) 1232 1232 1233 -== 10.2 Can I make my own firmware for the gateway, where can I find the source code? ==1253 +== 9.2 Can I make my own firmware for the gateway, where can I find the source code? == 1234 1234 1235 1235 1236 1236 ((( ... ... @@ -1243,19 +1243,23 @@ 1243 1243 1244 1244 ((( 1245 1245 1266 + 1267 + 1246 1246 ))) 1247 1247 1248 -== 10.3 Can I use 868Mhz version for 915Mhz bands? ==1270 +== 9.3 Can I use 868Mhz version for 915Mhz bands? == 1249 1249 1250 1250 1251 1251 It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation. 1252 1252 1253 1253 1254 -= 11. Trouble Shooting = 1255 1255 1256 -= =11.1I get kernel error when install newpackage,how tofix?==1277 += 10. Trouble Shooting = 1257 1257 1258 1258 1280 +== 10.1 I get kernel error when install new package, how to fix? == 1281 + 1282 + 1259 1259 In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID: 1260 1260 1261 1261 (% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk ... ... @@ -1277,9 +1277,10 @@ 1277 1277 (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 1278 1278 1279 1279 1280 -== 11.2 How to recover the LPS8N if the firmware crashes == 1281 1281 1305 +== 10.2 How to recover the LPS8N if the firmware crashes == 1282 1282 1307 + 1283 1283 ((( 1284 1284 Please follow this instruction to recover your gateway: [[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]] 1285 1285 ))) ... ... @@ -1286,9 +1286,11 @@ 1286 1286 1287 1287 ((( 1288 1288 1314 + 1315 + 1289 1289 ))) 1290 1290 1291 -== 1 1.3 I configured LPS8N for WiFi access and lost its IP. What to do now? ==1318 +== 10.3 I configured LPS8N for WiFi access and lost its IP. What to do now? == 1292 1292 1293 1293 1294 1294 [[image:1657159323292-776.png]] ... ... @@ -1320,9 +1320,10 @@ 1320 1320 Please note the latest firmware uses port 8000 for http and 2222 for ssh access. 1321 1321 1322 1322 1323 -== 11.4 I connect to the LPS8N's SSID but LPS8N didn't assign DHCP IP to my laptop? == 1324 1324 1351 +== 10.4 I connect to the LPS8N's SSID but LPS8N didn't assign DHCP IP to my laptop? == 1325 1325 1353 + 1326 1326 ((( 1327 1327 This is a known bug for the firmware version before 2019-09-23 for LPS, the issue was fixed since version: LG02_LG08~-~-build-v5.2.1569218466-20190923-1402. 1328 1328 ))) ... ... @@ -1332,11 +1332,13 @@ 1332 1332 ))) 1333 1333 1334 1334 1335 -= 12. Order Info = 1336 1336 1364 += 11. Order Info = 1337 1337 1366 + 1338 1338 **//PART: (% style="color:blue" %)LPS8N-XXX-YYY//: (%%)** 1339 1339 1369 + 1340 1340 (% style="color:blue" %) **//XXX~://**(%%)**// Frequency Band//** 1341 1341 1342 1342 * (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. ... ... @@ -1352,9 +1352,10 @@ 1352 1352 More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]]. 1353 1353 1354 1354 1355 -= 13. Packing Info = 1356 1356 1386 += 12. Packing Info = 1357 1357 1388 + 1358 1358 ((( 1359 1359 **Package Includes**: 1360 1360 ))) ... ... @@ -1372,12 +1372,14 @@ 1372 1372 * Package Size: 14.5 x 13.5 x 6 cm 1373 1373 * Weight: 300g 1374 1374 1375 -= 14. Support = 1376 1376 1377 1377 1408 + 1409 += 13. Support = 1410 + 1411 + 1378 1378 * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]]. 1379 1379 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 1380 1380 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 1381 1381 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]] 1382 1382 1383 -
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