Changes for page LPS8N -- LoRaWAN Gateway User Manual
Last modified by Kilight Cao on 2024/05/18 14:36
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... ... @@ -15,9 +15,11 @@ 15 15 16 16 = 1. Introduction = 17 17 18 + 18 18 == 1.1 What is the LPS8N == 19 19 20 20 22 + 21 21 ((( 22 22 The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 23 23 ))) ... ... @@ -38,9 +38,10 @@ 38 38 39 39 ))) 40 40 41 -[[image: image-20220826090251-1.png]]43 +[[image:1656918270059-192.png]] 42 42 43 43 46 + 44 44 == 1.2 Specifications == 45 45 46 46 ... ... @@ -99,6 +99,7 @@ 99 99 100 100 101 101 105 + 102 102 == 1.3 Features == 103 103 104 104 ... ... @@ -118,12 +118,14 @@ 118 118 119 119 120 120 125 + 121 121 == 1.4 Hardware System Structure == 122 122 123 123 124 -[[image: image-20220830153228-1.png]]129 +[[image:1657079015096-949.png]] 125 125 126 126 132 + 127 127 == 1.5 LPS8N Applications == 128 128 129 129 ... ... @@ -130,6 +130,7 @@ 130 130 [[image:1657079055940-721.png]] 131 131 132 132 139 + 133 133 == 1.6 LED Indicators == 134 134 135 135 ... ... @@ -146,22 +146,7 @@ 146 146 147 147 148 148 149 -== 1.7 Button Instruction == 150 150 151 - 152 -LPS8N has a black toggle button, which is: 153 - 154 - 155 -(% style="color:blue" %)**//➢ //Long press 4-5s: **(%%)the gateway will reload the Network and Initialize wifi configuration 156 - 157 - **LED status: ** SYS LED will BLINKING BLUE Until the reload is finished. 158 - 159 - 160 -(% style="color:blue" %)**➢ Long press more than 30s: **(%%)the gateway will restart and restore factory settings. 161 - 162 - **LED status: ** When the user releases the button, the LED will TURN OFF. 163 - 164 - 165 165 = 2. Access and Configure LPS8N = 166 166 167 167 ... ... @@ -170,8 +170,10 @@ 170 170 ))) 171 171 172 172 165 + 173 173 == 2.1 Find IP address of LPS8N == 174 174 168 + 175 175 === 2.1.1 Connect via WiFi === 176 176 177 177 ... ... @@ -187,6 +187,7 @@ 187 187 ((( 188 188 User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 189 189 184 + 190 190 191 191 ))) 192 192 ... ... @@ -199,6 +199,7 @@ 199 199 ((( 200 200 Alternatively, connect the LPS8N Ethernet port to your router and LPS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect. 201 201 197 + 202 202 203 203 ))) 204 204 ... ... @@ -211,6 +211,7 @@ 211 211 If the LPS8N already connect to the router via WiFi, use can use the WiFi IP to connect to LPS8N. 212 212 213 213 210 + 214 214 === 2.1.4 Connect via Ethernet with fall back ip === 215 215 216 216 ... ... @@ -217,6 +217,7 @@ 217 217 The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure. 218 218 219 219 217 + 220 220 == 2.2 Access Configure Web UI == 221 221 222 222 ... ... @@ -242,8 +242,10 @@ 242 242 [[image:1652414287022-223.png]] 243 243 244 244 243 + 245 245 = 3. Typical Network Setup = 246 246 246 + 247 247 == 3.1 Overview == 248 248 249 249 ... ... @@ -255,6 +255,7 @@ 255 255 256 256 257 257 258 + 258 258 == 3.2 Use WAN port to access Internet == 259 259 260 260 ... ... @@ -264,6 +264,7 @@ 264 264 [[image:1657088560833-398.png]] 265 265 266 266 268 + 267 267 == 3.3 Access the Internet as a WiFi Client == 268 268 269 269 ... ... @@ -280,6 +280,7 @@ 280 280 ((( 281 281 In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect. 282 282 285 + 283 283 284 284 ))) 285 285 ... ... @@ -323,6 +323,7 @@ 323 323 ))) 324 324 325 325 329 + 326 326 == 3.5 Check Internet connection == 327 327 328 328 ... ... @@ -335,6 +335,7 @@ 335 335 [[image:1657091099235-452.png]] 336 336 337 337 342 + 338 338 = 4. Example: Configure as a LoRaWAN gateway = 339 339 340 340 ... ... @@ -342,7 +342,7 @@ 342 342 343 343 344 344 ((( 345 -[[image: image-20220826090251-1.png]]350 +[[image:1657091257648-882.png]] 346 346 ))) 347 347 348 348 ((( ... ... @@ -350,6 +350,7 @@ 350 350 ))) 351 351 352 352 358 + 353 353 == 4.1 Create a gateway in TTN V3 Server == 354 354 355 355 ... ... @@ -399,6 +399,9 @@ 399 399 * Australia 1 (% style="color:red" %)**corresponding Gateway server address: **(% style="color:black" %)au1.cloud.thethings.network 400 400 * Legacy V2 Console : (% style="color:red" %)**TTN v2 shuts down in December 2021** 401 401 408 + 409 + 410 + 402 402 (% style="color:blue" %)**Step 4: Create a Gateway** 403 403 404 404 ... ... @@ -427,6 +427,7 @@ 427 427 [[image:1657094130908-567.png]](% style="display:none" %) 428 428 429 429 439 + 430 430 == 4.2 Configure LPS8N to connect to TTN v3 == 431 431 432 432 ... ... @@ -462,6 +462,7 @@ 462 462 [[image:1657094221515-510.png]] 463 463 464 464 475 + 465 465 == 4.3 Configure frequency == 466 466 467 467 ... ... @@ -477,6 +477,7 @@ 477 477 [[image:1657094333704-207.png]] 478 478 479 479 491 + 480 480 == 4.4 Add a LoRaWAN End Device == 481 481 482 482 ... ... @@ -582,8 +582,10 @@ 582 582 [[image:1657094791060-639.png]] 583 583 584 584 597 + 585 585 = 5. Web Configure Pages = 586 586 600 + 587 587 == 5.1 Home == 588 588 589 589 ... ... @@ -593,8 +593,10 @@ 593 593 [[image:1657094893942-726.png]] 594 594 595 595 610 + 596 596 == 5.2 LoRa Settings == 597 597 613 + 598 598 === 5.2.1 LoRa ~-~-> LoRa === 599 599 600 600 ... ... @@ -624,6 +624,7 @@ 624 624 (% style="color:red" %)**Note *:** **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 625 625 626 626 643 + 627 627 === 5.2.2 LoRa ~-~-> ABP Decryption === 628 628 629 629 ... ... @@ -641,8 +641,10 @@ 641 641 [[image:1657095412271-942.png]] 642 642 643 643 661 + 644 644 == 5.3 LoRaWAN Settings == 645 645 664 + 646 646 === 5.3.1 LoRaWAN ~-~-> LoRaWAN === 647 647 648 648 ... ... @@ -661,6 +661,7 @@ 661 661 **See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]** 662 662 663 663 683 + 664 664 === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 665 665 666 666 ... ... @@ -670,6 +670,7 @@ 670 670 ((( 671 671 Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].** 672 672 693 + 673 673 674 674 ))) 675 675 ... ... @@ -689,6 +689,7 @@ 689 689 [[image:1652428648903-878.png||height="266" width="731"]] 690 690 691 691 713 + 692 692 == 5.4 MQTT Settings == 693 693 694 694 ... ... @@ -704,15 +704,17 @@ 704 704 [[image:1652428705046-212.png||height="417" width="733"]] 705 705 706 706 729 + 707 707 == 5.5 System == 708 708 732 + 709 709 === 5.5.1 System ~-~-> System Overview === 710 710 711 711 712 712 Shows the system info: 713 713 738 +[[image:1657155158184-134.png]] 714 714 715 -[[image:image-20220826091810-6.png]] 716 716 717 717 718 718 === 5.5.2 System ~-~-> General ( login settings) === ... ... @@ -726,7 +726,7 @@ 726 726 ))) 727 727 728 728 ((( 729 -There are two login for LPS8N: (% style="color:b lue" %)**root /dragino**(%%)or (% style="color:blue" %)**admin /dragino**. (%%)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface.753 +There are two login for LPS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface. 730 730 ))) 731 731 732 732 ((( ... ... @@ -740,15 +740,14 @@ 740 740 ((( 741 741 (% style="color:#037691" %)**__Port forwarding: __**(%%)Enable/Disable the HTTP and SSH access via WAN interface. 742 742 767 + 743 743 744 744 ))) 745 745 746 746 === 5.5.3 System ~-~-> Network === 747 747 748 - 749 749 [[image:1657155288223-566.png]] 750 750 751 - 752 752 ((( 753 753 (% style="color:#037691" %)**__LAN Settings: __**(%%)When the LPS8N has the AP enable, LAN settings specify the network info for LPS8N's own network. 754 754 ))) ... ... @@ -760,6 +760,7 @@ 760 760 ((( 761 761 (% style="color:#037691" %)__**WiFi Settings: **__** **(%%)Setting for LPS8N WiFi IP when use it as WiFi Client 762 762 786 + 763 763 764 764 ))) 765 765 ... ... @@ -768,10 +768,10 @@ 768 768 769 769 LPS8N WiFi Settings. 770 770 771 - 772 772 [[image:1657155457089-430.png]] 773 773 774 774 798 + 775 775 === 5.5.5 System ~-~-> Cellular === 776 776 777 777 ... ... @@ -784,6 +784,7 @@ 784 784 (% style="color:red" %)**Note *: For LPS8N which doesn't have the cellular module, this page will shows Cellular not detected.** 785 785 786 786 811 + 787 787 === 5.5.6 System ~-~-> Network Status === 788 788 789 789 ... ... @@ -790,6 +790,7 @@ 790 790 [[image:1657155554265-721.png]] 791 791 792 792 818 + 793 793 === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 794 794 795 795 ... ... @@ -806,7 +806,7 @@ 806 806 807 807 (% id="cke_bm_589629S" style="display:none" %) [[image:image-20220707092040-2.png||height="452" width="1002"]] 808 808 809 -[[image:image-20220 826091725-5.png||height="479" width="1004"]]835 +[[image:image-20220707092040-3.png||height="449" width="956"]] 810 810 811 811 812 812 ((( ... ... @@ -817,13 +817,12 @@ 817 817 818 818 ((( 819 819 R-SSH is for remote access device and management, introduction for how to use: [[Remote Access Gateway>>doc:Main.Monitor & Remote Access Gateway.WebHome]] 820 - 821 - 822 822 ))) 823 823 824 824 [[image:1652429624400-864.png||height="432" width="716"]] 825 825 826 826 851 + 827 827 === 5.5.8 System ~-~-> Firmware Upgrade === 828 828 829 829 ... ... @@ -844,13 +844,10 @@ 844 844 845 845 ((( 846 846 (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade** 847 - 848 - 849 849 ))) 850 850 851 851 [[image:1657156052651-770.png]] 852 852 853 - 854 854 ((( 855 855 Select the required image and click (% style="color:blue" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:blue" %)**Process Update**(%%) to upgrade. 856 856 ))) ... ... @@ -864,8 +864,6 @@ 864 864 865 865 ((( 866 866 The system will automatically boot into the new firmware after upgrade. 867 - 868 - 869 869 ))) 870 870 871 871 [[image:1657156094153-520.png]] ... ... @@ -881,6 +881,7 @@ 881 881 (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 882 882 883 883 904 + 884 884 === 5.5.9 System ~-~-> Reboot/Reset === 885 885 886 886 ... ... @@ -888,6 +888,8 @@ 888 888 889 889 ((( 890 890 912 + 913 + 891 891 ))) 892 892 893 893 === 5.5.10 System ~-~-> Package Maintain === ... ... @@ -895,32 +895,34 @@ 895 895 896 896 [[image:1657156199070-491.png]] 897 897 898 - 899 899 Place to show what package has installed and possible to upgrade packages. 900 900 901 901 924 + 902 902 == 5.6 LogRead == 903 903 927 + 904 904 === 5.6.1 LogRead ~-~-> LoRa Log === 905 905 906 906 907 907 Show the frequency for LoRa Radio and traffics. 908 908 909 - 910 910 [[image:1657156300781-933.png]] 911 911 912 912 936 + 913 913 === 5.6.2 LogRead ~-~-> System Log === 914 914 915 915 916 916 Show the system log 917 917 918 - 919 919 [[image:1657156341198-226.png]] 920 920 921 921 945 + 922 922 = 6. More features = 923 923 948 + 924 924 == 6.1 Packet Filtering == 925 925 926 926 ... ... @@ -933,6 +933,7 @@ 933 933 ))) 934 934 935 935 961 + 936 936 == 6.2 Remote Access == 937 937 938 938 ... ... @@ -945,6 +945,7 @@ 945 945 ))) 946 946 947 947 974 + 948 948 == 6.3 How to decode ABP LoRaWAN node == 949 949 950 950 ... ... @@ -957,6 +957,7 @@ 957 957 ))) 958 958 959 959 987 + 960 960 == 6.4 How to set data to MQTT broker == 961 961 962 962 ... ... @@ -969,6 +969,7 @@ 969 969 ))) 970 970 971 971 1000 + 972 972 == 6.5 More instructions == 973 973 974 974 ... ... @@ -975,6 +975,7 @@ 975 975 [[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway) 976 976 977 977 1007 + 978 978 == 6.6 Auto-Provision == 979 979 980 980 ... ... @@ -984,9 +984,8 @@ 984 984 985 985 [[image:image-20220707092040-2.png||height="452" width="1002"]] 986 986 987 -[[image:image-20220 826091546-4.png]](% style="display:none" %)1017 +[[image:image-20220707092040-3.png||height="449" width="956"]](% style="display:none" %) 988 988 989 - 990 990 ((( 991 991 Please see this document for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 992 992 ))) ... ... @@ -993,6 +993,7 @@ 993 993 994 994 (% style="display:none" %) (%%) 995 995 1025 + 996 996 = 7. (% style="display:none" %) (%%)Linux System = 997 997 998 998 ... ... @@ -1000,6 +1000,7 @@ 1000 1000 1001 1001 (% style="display:none" %) (%%) 1002 1002 1033 + 1003 1003 == 7.1 SSH Access for Linux console == 1004 1004 1005 1005 ... ... @@ -1018,7 +1018,6 @@ 1018 1018 1019 1019 [[image:1657158198733-338.png]] 1020 1020 1021 - 1022 1022 The “** (% style="background-color:yellow" %)logread -f(%%)**(% style="background-color:yellow" %)” (%%)command can be used to debug how system runs. 1023 1023 1024 1024 ... ... @@ -1025,6 +1025,7 @@ 1025 1025 [[image:1657158190234-805.png]] 1026 1026 1027 1027 1058 + 1028 1028 == 7.2 Edit and Transfer files == 1029 1029 1030 1030 ... ... @@ -1047,6 +1047,7 @@ 1047 1047 [[image:1652431650755-450.png]] 1048 1048 1049 1049 1081 + 1050 1050 == 7.3 File System == 1051 1051 1052 1052 ... ... @@ -1063,6 +1063,7 @@ 1063 1063 ))) 1064 1064 1065 1065 1098 + 1066 1066 == 7.4 Package maintenance system == 1067 1067 1068 1068 ... ... @@ -1118,6 +1118,7 @@ 1118 1118 ((( 1119 1119 (% style="background-color:#dcdcdc" %)//Configuring iperf.// 1120 1120 1154 + 1121 1121 1122 1122 ))) 1123 1123 ... ... @@ -1140,6 +1140,7 @@ 1140 1140 ))) 1141 1141 1142 1142 1177 + 1143 1143 == 8.1 Upgrade via Web UI == 1144 1144 1145 1145 ... ... @@ -1159,13 +1159,12 @@ 1159 1159 1160 1160 ((( 1161 1161 The system will automatically boot into the new firmware after upgrade. 1162 - 1163 - 1164 1164 ))) 1165 1165 1166 1166 [[image:1657158986600-386.png]] 1167 1167 1168 1168 1202 + 1169 1169 == 8.2 Upgrade via Linux console == 1170 1170 1171 1171 ... ... @@ -1183,17 +1183,13 @@ 1183 1183 ))) 1184 1184 1185 1185 1186 -= 9. OTA System Update = 1187 1187 1221 += 9. FAQ = 1188 1188 1189 -LPS8N supports system auto update via OTA, please see **[[this URL>>url:http://wiki.dragino.com/xwiki/bin/view/OTA%20Update/]]** for the detail of this feature. 1190 1190 1224 +== 9.1 How can I configure for a customized frequency band? == 1191 1191 1192 -= 10. FAQ = 1193 1193 1194 -== 10.1 How can I configure for a customized frequency band? == 1195 - 1196 - 1197 1197 ((( 1198 1198 See below link for how to customize frequency band: [[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]] 1199 1199 ))) ... ... @@ -1200,9 +1200,11 @@ 1200 1200 1201 1201 ((( 1202 1202 1233 + 1234 + 1203 1203 ))) 1204 1204 1205 -== 10.2 Can I make my own firmware for the gateway, where can I find the source code? ==1237 +== 9.2 Can I make my own firmware for the gateway, where can I find the source code? == 1206 1206 1207 1207 1208 1208 ((( ... ... @@ -1215,19 +1215,23 @@ 1215 1215 1216 1216 ((( 1217 1217 1250 + 1251 + 1218 1218 ))) 1219 1219 1220 -== 10.3 Can I use 868Mhz version for 915Mhz bands? ==1254 +== 9.3 Can I use 868Mhz version for 915Mhz bands? == 1221 1221 1222 1222 1223 1223 It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation. 1224 1224 1225 1225 1226 -= 11. Trouble Shooting = 1227 1227 1228 -= =11.1I get kernel error when install newpackage,how tofix?==1261 += 10. Trouble Shooting = 1229 1229 1230 1230 1264 +== 10.1 I get kernel error when install new package, how to fix? == 1265 + 1266 + 1231 1231 In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID: 1232 1232 1233 1233 (% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk ... ... @@ -1249,9 +1249,10 @@ 1249 1249 (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 1250 1250 1251 1251 1252 -== 11.2 How to recover the LPS8N if the firmware crashes == 1253 1253 1289 +== 10.2 How to recover the LPS8N if the firmware crashes == 1254 1254 1291 + 1255 1255 ((( 1256 1256 Please follow this instruction to recover your gateway: [[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]] 1257 1257 ))) ... ... @@ -1258,9 +1258,11 @@ 1258 1258 1259 1259 ((( 1260 1260 1298 + 1299 + 1261 1261 ))) 1262 1262 1263 -== 1 1.3 I configured LPS8N for WiFi access and lost its IP. What to do now? ==1302 +== 10.3 I configured LPS8N for WiFi access and lost its IP. What to do now? == 1264 1264 1265 1265 1266 1266 [[image:1657159323292-776.png]] ... ... @@ -1281,20 +1281,19 @@ 1281 1281 IP: 172.31.255.253 and 1282 1282 Netmask: 255.255.255.252 1283 1283 1284 - 1285 1285 As below photo: 1286 1286 1287 1287 [[image:1652435256286-879.png]] 1288 1288 1289 - 1290 1290 3. In the PC, use IP address 172.31.255.254 to access the LPS8N via Web or Console. 1291 1291 1292 1292 Please note the latest firmware uses port 8000 for http and 2222 for ssh access. 1293 1293 1294 1294 1295 -== 11.4 I connect to the LPS8N's SSID but LPS8N didn't assign DHCP IP to my laptop? == 1296 1296 1333 +== 10.4 I connect to the LPS8N's SSID but LPS8N didn't assign DHCP IP to my laptop? == 1297 1297 1335 + 1298 1298 ((( 1299 1299 This is a known bug for the firmware version before 2019-09-23 for LPS, the issue was fixed since version: LG02_LG08~-~-build-v5.2.1569218466-20190923-1402. 1300 1300 ))) ... ... @@ -1304,11 +1304,13 @@ 1304 1304 ))) 1305 1305 1306 1306 1307 -= 12. Order Info = 1308 1308 1346 += 11. Order Info = 1309 1309 1348 + 1310 1310 **//PART: (% style="color:blue" %)LPS8N-XXX-YYY//: (%%)** 1311 1311 1351 + 1312 1312 (% style="color:blue" %) **//XXX~://**(%%)**// Frequency Band//** 1313 1313 1314 1314 * (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. ... ... @@ -1324,14 +1324,15 @@ 1324 1324 More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]]. 1325 1325 1326 1326 1327 -= 13. Packing Info = 1328 1328 1368 += 12. Packing Info = 1329 1329 1370 + 1330 1330 ((( 1331 1331 **Package Includes**: 1332 1332 ))) 1333 1333 1334 -* L PS8N LoRaWAN Gateway x 11375 +* DLOS8N LoRaWAN Gateway x 1 1335 1335 * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered 1336 1336 * Packaging with environmental protection paper box 1337 1337 ... ... @@ -1344,21 +1344,9 @@ 1344 1344 * Package Size: 14.5 x 13.5 x 6 cm 1345 1345 * Weight: 300g 1346 1346 1388 += 13. Support = 1347 1347 1348 - 1349 -= 14. Support = 1350 - 1351 - 1352 1352 * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]]. 1353 1353 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 1354 1354 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 1355 1355 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]] 1356 - 1357 - 1358 - 1359 - 1360 - 1361 - 1362 - 1363 - 1364 -
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