Changes for page LPS8N -- LoRaWAN Gateway User Manual
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... ... @@ -13,18 +13,11 @@ 13 13 14 14 15 15 16 += 1. Introduction = 16 16 17 - 18 - 19 - 20 - 21 - 22 -(% style="color:inherit; font-family:inherit; font-size:29px" %)1. Introduction 23 - 24 24 == 1.1 What is the LPS8N == 25 25 26 26 27 - 28 28 ((( 29 29 The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 30 30 ))) ... ... @@ -45,7 +45,7 @@ 45 45 46 46 ))) 47 47 48 -[[image: 1656918270059-192.png]]41 +[[image:image-20220826090251-1.png]] 49 49 50 50 51 51 == 1.2 Specifications == ... ... @@ -105,9 +105,9 @@ 105 105 * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems 106 106 107 107 108 - 109 109 == 1.3 Features == 110 110 103 + 111 111 * Open Source OpenWrt system 112 112 * Managed by Web GUI, SSH via WAN or WiFi 113 113 * Remote access with Reverse-SSH or remote.it ... ... @@ -123,14 +123,15 @@ 123 123 * Optional 3G/4G cellular connection 124 124 125 125 126 - 127 127 == 1.4 Hardware System Structure == 128 128 129 -[[image:1657079015096-949.png]] 130 130 122 +[[image:image-20220830153228-1.png]] 131 131 124 + 132 132 == 1.5 LPS8N Applications == 133 133 127 + 134 134 [[image:1657079055940-721.png]] 135 135 136 136 ... ... @@ -140,7 +140,7 @@ 140 140 LPS8N has totally four LEDs, They are: 141 141 142 142 * **Power LED **[[image:image-20220706115518-1.png||height="15" width="16"]] : This (% style="color:red" %)**RED LED**(%%) will be **solid on** if the device is properly powered. 143 -* ** LoRaLED518-2.png||height="15" width="15"]]This **RGB LED** will** (% style="color:green" %)blink GREEN(%%)** when LoRaWANmodule startsor transmita packet.137 +* **Wireless LED** [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20All%20Gateway%20models/LG308N%20-%20LoRaWAN%20Gateway%20User%20Manual/WebHome/image-20220705165446-6.png?width=15&height=15&rev=1.1||alt="image-20220705165446-6.png" height="15" width="15"]]: No function yet. 144 144 * **SYS LED ** [[image:image-20220706115518-3.png||height="16" width="16"]] : This **RGB LED** will shows different colors on different state: 145 145 ** (% style="color:blue" %)**SOLID BLUE**(%%): Device is alive with LoRaWAN server connection. 146 146 ** (% style="color:blue" %)**BLINKING BLUE**(%%): a) Device has internet connection but no LoRaWAN Connection. or b) Device is in booting stage, in this stage, it will (% style="color:blue" %)**BLINKING BLUE**(%%) for several seconds and then with (% style="color:red" %)**SOLID RED**(%%) and (% style="color:blue" %)**BLINKING BLUE**(%%) together ... ... @@ -149,9 +149,25 @@ 149 149 * **ETH LED **[[image:image-20220706115518-4.png||height="15" width="17"]] : This LED shows the ETH interface connection status. 150 150 151 151 146 +== 1.7 Button Instruction == 152 152 148 + 149 +LPS8N has a black toggle button, which is: 150 + 151 + 152 +(% style="color:blue" %)**//➢ //Long press 4-5s: **(%%)the gateway will reload the Network and Initialize wifi configuration 153 + 154 + **LED status: ** SYS LED will BLINKING BLUE Until the reload is finished. 155 + 156 + 157 +(% style="color:blue" %)**➢ Long press more than 30s: **(%%)the gateway will restart and restore factory settings. 158 + 159 + **LED status: ** When the user releases the button, the LED will TURN OFF. 160 + 161 + 153 153 = 2. Access and Configure LPS8N = 154 154 164 + 155 155 ((( 156 156 The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port. 157 157 ))) ... ... @@ -161,11 +161,13 @@ 161 161 162 162 === 2.1.1 Connect via WiFi === 163 163 174 + 164 164 [[image:1657085974260-168.png]] 165 165 166 166 167 167 At the first boot of LPS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: (% style="background-color:yellow" %)dragino+dragino 168 168 180 + 169 169 [[image:1652413127647-377.png]] 170 170 171 171 ... ... @@ -172,24 +172,24 @@ 172 172 ((( 173 173 User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 174 174 175 - 176 176 177 177 ))) 178 178 179 179 === 2.1.2 Connect via Ethernet with DHCP IP from router === 180 180 192 + 181 181 [[image:1657086105922-299.png]] 182 182 183 183 184 184 ((( 185 -Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.197 +Alternatively, connect the LPS8N Ethernet port to your router and LPS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect. 186 186 187 - 188 188 189 189 ))) 190 190 191 191 === 2.1.3 Connect via WiFi with DHCP IP from router === 192 192 204 + 193 193 [[image:1657086192720-649.png]] 194 194 195 195 ... ... @@ -196,15 +196,15 @@ 196 196 If the LPS8N already connect to the router via WiFi, use can use the WiFi IP to connect to LPS8N. 197 197 198 198 199 - 200 200 === 2.1.4 Connect via Ethernet with fall back ip === 201 201 213 + 202 202 The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure. 203 203 204 204 205 - 206 206 == 2.2 Access Configure Web UI == 207 207 219 + 208 208 **Web Interface** 209 209 210 210 Open a browser on the PC and type the LPS8N ip address (depends on your connect method) ... ... @@ -227,11 +227,11 @@ 227 227 [[image:1652414287022-223.png]] 228 228 229 229 230 - 231 231 = 3. Typical Network Setup = 232 232 233 233 == 3.1 Overview == 234 234 246 + 235 235 The LPS8N supports flexible network set up for different environments. This section describes the typical network topology. The network set up includes: 236 236 237 237 * **WAN Port Internet Mode** ... ... @@ -239,9 +239,9 @@ 239 239 * **WiFi AP Mode** 240 240 241 241 242 - 243 243 == 3.2 Use WAN port to access Internet == 244 244 256 + 245 245 By default, the LPS8N is set to use the WAN port to connect to an upstream network. When you connect the LPS8N's WAN port to an upstream router, LPS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**: 246 246 247 247 ... ... @@ -250,11 +250,13 @@ 250 250 251 251 == 3.3 Access the Internet as a WiFi Client == 252 252 265 + 253 253 In the WiFi Client Mode, LPS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 254 254 255 255 ((( 256 256 The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings** 257 257 271 + 258 258 [[image:1657088818095-182.png]] 259 259 ))) 260 260 ... ... @@ -267,6 +267,7 @@ 267 267 268 268 == 3.4 Use built-in 4G modem for internet access == 269 269 284 + 270 270 ((( 271 271 ((( 272 272 If the LPS8N has 3G/4G Cellular modem, user can use it as main internet connection or back up. ... ... @@ -295,6 +295,8 @@ 295 295 296 296 ((( 297 297 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 313 + 314 + 298 298 ))) 299 299 300 300 ((( ... ... @@ -304,6 +304,7 @@ 304 304 305 305 == 3.5 Check Internet connection == 306 306 324 + 307 307 In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection. 308 308 309 309 * GREEN Tick [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection. ... ... @@ -313,13 +313,14 @@ 313 313 [[image:1657091099235-452.png]] 314 314 315 315 316 - 317 317 = 4. Example: Configure as a LoRaWAN gateway = 318 318 336 + 319 319 LPS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below. 320 320 339 + 321 321 ((( 322 -[[image: 1657091257648-882.png]]341 +[[image:image-20220826090251-1.png]] 323 323 ))) 324 324 325 325 ((( ... ... @@ -327,33 +327,45 @@ 327 327 ))) 328 328 329 329 330 - 331 331 == 4.1 Create a gateway in TTN V3 Server == 332 332 333 -(% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.** 334 334 352 +(% style="color:blue" %)**Step 1: Get a Unique gateway ID.** 353 + 354 + 335 335 ((( 336 336 Every LPS8N has a unique gateway id. The ID can be found at LoRaWAN page: 357 + 358 + 337 337 ))) 338 338 339 339 ((( 340 340 [[image:1657091583941-544.png]] 363 + 364 + 341 341 ))) 342 342 343 343 The example gateway id is: (% style="color:green" %)**a840411e96744154** 344 344 345 345 346 -(% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server** 347 347 371 +(% style="color:blue" %)**Step 2: Sign up a user account in TTN server** 372 + 373 + 348 348 [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]] 349 349 376 + 350 350 [[image:1657091739530-531.png]] 351 351 352 352 353 -(% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker** 354 354 381 +(% style="color:blue" %)**Step 3: Choose the TTNv3 Cluster Picker** 382 + 383 + 355 355 ((( 356 356 [[image:1657091719947-297.png]] 386 + 387 + 357 357 ))) 358 358 359 359 (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address** ... ... @@ -364,8 +364,8 @@ 364 364 * Australia 1 (% style="color:red" %)**corresponding Gateway server address: **(% style="color:black" %)au1.cloud.thethings.network 365 365 * Legacy V2 Console : (% style="color:red" %)**TTN v2 shuts down in December 2021** 366 366 398 +(% style="color:blue" %)**Step 4: Create a Gateway** 367 367 368 -(% style="color:#4f81bd" %)**Step 4: Create a Gateway** 369 369 370 370 [[image:1657091941182-367.png]] 371 371 ... ... @@ -374,6 +374,7 @@ 374 374 375 375 Open the following page: 376 376 408 + 377 377 [[image:image-20220706155323-5.png||height="579" width="1060"]] 378 378 379 379 ... ... @@ -381,7 +381,9 @@ 381 381 382 382 383 383 ((( 384 -(% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network. 416 +(% style="color:red" %)**Notice: Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.** 417 + 418 + 385 385 ))) 386 386 387 387 After creating the gateway, you can see the gateway info, as below. ... ... @@ -391,6 +391,7 @@ 391 391 392 392 == 4.2 Configure LPS8N to connect to TTN v3 == 393 393 428 + 394 394 ((( 395 395 You can now configure the LPS8N to let it connect to TTN network V3. 396 396 ))) ... ... @@ -400,19 +400,24 @@ 400 400 ))) 401 401 402 402 ((( 403 -Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply** 438 +Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply.** 439 + 440 + 404 404 ))) 405 405 406 406 [[image:1657094183213-301.png]] 407 407 408 -(% style="color:red" %)**Note: **The server address must match the Gateway server address you choose in TTN V3. 409 409 446 +(% style="color:red" %)**Note: The server address must match the Gateway server address you choose in TTN V3.** 410 410 448 + 411 411 In the home page, we can see the LoRaWAN connection is ready now. 412 412 451 + 413 413 [[image:1657094202420-798.png]] 414 414 415 415 455 + 416 416 In TTN v3 portal, we can also see the gateway is connected. 417 417 418 418 [[image:1657094221515-510.png]] ... ... @@ -420,11 +420,14 @@ 420 420 421 421 == 4.3 Configure frequency == 422 422 463 + 423 423 We also need to set the frequency plan in LPS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor. 424 424 466 + 425 425 [[image:1657094249818-468.png]] 426 426 427 427 470 + 428 428 In logread page, user can check the frequency actually used. 429 429 430 430 [[image:1657094333704-207.png]] ... ... @@ -432,6 +432,7 @@ 432 432 433 433 == 4.4 Add a LoRaWAN End Device == 434 434 478 + 435 435 ((( 436 436 This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site. 437 437 ))) ... ... @@ -442,8 +442,9 @@ 442 442 443 443 [[image:1652422794767-871.png]] 444 444 489 + 445 445 ((( 446 -(% style="color: #4f81bd" %)**Step 1**: (%style="color:black"%)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.491 +(% style="color:blue" %)**Step 1**: (%%)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device. 447 447 448 448 449 449 ))) ... ... @@ -458,12 +458,15 @@ 458 458 459 459 ((( 460 460 A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below. 506 + 507 + 461 461 ))) 462 462 463 463 [[image:1657094382177-591.png]] 464 464 512 + 465 465 ((( 466 -(% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands. Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server. 514 +(% style="color:red" %)**Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands. Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.** 467 467 468 468 469 469 ))) ... ... @@ -474,6 +474,8 @@ 474 474 475 475 ((( 476 476 Select **Add Application** to open the screen below. 525 + 526 + 477 477 ))) 478 478 479 479 [[image:1657094417175-831.png]] ... ... @@ -514,11 +514,15 @@ 514 514 ))) 515 515 516 516 ((( 517 -(% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel. 567 +(% style="color:blue" %)**Step 2**: (%%)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel. 568 + 569 + 518 518 ))) 519 519 520 520 ((( 521 -(% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display. 573 +(% style="color:red" %)**Note that it may take some time for the device data to appear in the TTN v3 display.** 574 + 575 + 522 522 ))) 523 523 524 524 [[image:1657094791060-639.png]] ... ... @@ -528,8 +528,10 @@ 528 528 529 529 == 5.1 Home == 530 530 585 + 531 531 Shows the system running status. 532 532 588 + 533 533 [[image:1657094893942-726.png]] 534 534 535 535 ... ... @@ -537,6 +537,7 @@ 537 537 538 538 === 5.2.1 LoRa ~-~-> LoRa === 539 539 596 + 540 540 ((( 541 541 This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well. 542 542 ))) ... ... @@ -553,16 +553,19 @@ 553 553 554 554 ((( 555 555 After user choose the frequency plan, he can see the actually frequency in used by checking the page (% style="color:green" %)**LogRead ~-~-> LoRa Log** 613 + 614 + 556 556 ))) 557 557 ))) 558 558 559 559 [[image:1657094930903-357.png]] 560 560 561 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 620 +(% style="color:red" %)**Note *:** **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 562 562 563 563 564 564 === 5.2.2 LoRa ~-~-> ABP Decryption === 565 565 625 + 566 566 The LPS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as: 567 567 568 568 * No internet connection. ... ... @@ -570,6 +570,8 @@ 570 570 571 571 ((( 572 572 Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]** 633 + 634 + 573 573 ))) 574 574 575 575 [[image:1657095412271-942.png]] ... ... @@ -579,10 +579,13 @@ 579 579 580 580 === 5.3.1 LoRaWAN ~-~-> LoRaWAN === 581 581 582 -This page is for the connection set up to a general LoRaWAN Network server such as: [[TTN>>url:http://www.thethingsnetwork.org/]], [[ChirpStack>>url:https://www.chirpstack.io/]] etc 583 583 645 +This page is for the connection set up to a general LoRaWAN Network server such as: [[TTN>>url:http://www.thethingsnetwork.org/]], [[ChirpStack>>url:https://www.chirpstack.io/]] etc. 646 + 647 + 584 584 [[image:1652423628833-467.png||height="357" width="755"]] 585 585 650 + 586 586 (% style="color:red" %)**Note:** 587 587 588 588 ~*: User can ignore the latitude and longitude settings here, LPS8N will use the actually value from GPS module. ... ... @@ -594,8 +594,10 @@ 594 594 595 595 === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 596 596 662 + 597 597 [[image:1652428499323-384.png||height="275" width="723"]] 598 598 665 + 599 599 ((( 600 600 Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].** 601 601 ... ... @@ -604,6 +604,7 @@ 604 604 605 605 === 5.3.3 LoRaWAN ~-~-> LORIOT === 606 606 674 + 607 607 ((( 608 608 Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]] 609 609 ))) ... ... @@ -610,6 +610,8 @@ 610 610 611 611 ((( 612 612 Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 681 + 682 + 613 613 ))) 614 614 615 615 [[image:1652428648903-878.png||height="266" width="731"]] ... ... @@ -617,6 +617,7 @@ 617 617 618 618 == 5.4 MQTT Settings == 619 619 690 + 620 620 ((( 621 621 If end nodes works in ABP mode, user can configure LPS8N to transfer the data to MQTT broker, 622 622 ))) ... ... @@ -633,22 +633,25 @@ 633 633 634 634 === 5.5.1 System ~-~-> System Overview === 635 635 707 + 636 636 Shows the system info: 637 637 638 -[[image:1657155158184-134.png]] 639 639 711 +[[image:image-20220826091810-6.png]] 640 640 641 641 642 642 === 5.5.2 System ~-~-> General ( login settings) === 643 643 716 + 644 644 [[image:1657155183982-792.png]] 645 645 719 + 646 646 ((( 647 -**__System Password:__** 721 +(% style="color:#037691" %)**__System Password:__** 648 648 ))) 649 649 650 650 ((( 651 -There are two login for LPS8N: (% style="color: #4f81bd" %)root /dragino (%style="color:black"%)or (% style="color:#4f81bd" %)admin /dragino. (%style="color:black"%)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface.725 +There are two login for LPS8N: (% style="color:blue" %)**root /dragino** (%%)or (% style="color:blue" %)**admin /dragino**. (%%)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface. 652 652 ))) 653 653 654 654 ((( ... ... @@ -656,52 +656,54 @@ 656 656 ))) 657 657 658 658 ((( 659 -**__Timezone: __**Set device timezone. 733 +(% style="color:#037691" %)**__Timezone: __**(%%)Set device timezone. 660 660 ))) 661 661 662 662 ((( 663 -**__Port forwarding: __**Enable/Disable the HTTP and SSH access via WAN interface. 737 +(% style="color:#037691" %)**__Port forwarding: __**(%%)Enable/Disable the HTTP and SSH access via WAN interface. 664 664 665 - 666 666 667 667 ))) 668 668 669 669 === 5.5.3 System ~-~-> Network === 670 670 744 + 671 671 [[image:1657155288223-566.png]] 672 672 747 + 673 673 ((( 674 -**__LAN Settings: __**When the LPS8N has the AP enable, LAN settings specify the network info for LPS8N's own network. 749 +(% style="color:#037691" %)**__LAN Settings: __**(%%)When the LPS8N has the AP enable, LAN settings specify the network info for LPS8N's own network. 675 675 ))) 676 676 677 677 ((( 678 -__**WAN Settings: **__Setting for LPS8N WAN port 753 +(% style="color:#037691" %)__**WAN Settings: **__(%%)Setting for LPS8N WAN port 679 679 ))) 680 680 681 681 ((( 682 -__**WiFi Settings: 757 +(% style="color:#037691" %)__**WiFi Settings: **__** **(%%)Setting for LPS8N WiFi IP when use it as WiFi Client 683 683 684 - 685 685 686 686 ))) 687 687 688 688 === 5.5.4 System ~-~-> WiFi === 689 689 764 + 690 690 LPS8N WiFi Settings. 691 691 767 + 692 692 [[image:1657155457089-430.png]] 693 693 694 694 695 - 696 696 === 5.5.5 System ~-~-> Cellular === 697 697 773 + 698 698 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 699 699 700 700 701 701 [[image:1657155507672-204.png]] 702 702 703 -(% style="color:red" %)Note *: For LPS8N which doesn't have the cellular module, this page will shows Cellular not detected. 704 704 780 +(% style="color:red" %)**Note *: For LPS8N which doesn't have the cellular module, this page will shows Cellular not detected.** 705 705 706 706 707 707 === 5.5.6 System ~-~-> Network Status === ... ... @@ -710,31 +710,43 @@ 710 710 [[image:1657155554265-721.png]] 711 711 712 712 713 - 714 714 === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 715 715 716 -Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:(% style="display:none" %) 717 717 792 +Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: 793 + 794 + 795 +[[image:image-20220707112053-4.png||height="451" width="995"]] 796 + 797 +[[image:image-20220707112053-5.png||height="453" width="1004"]] 798 + 799 +(% style="display:none" %) 800 + 718 718 (% style="display:none" %) [[image:1657157402578-508.png||height="450" width="992"]] 719 719 720 720 (% id="cke_bm_589629S" style="display:none" %) [[image:image-20220707092040-2.png||height="452" width="1002"]] 721 721 722 -[[image:image-20220 707092040-3.png||height="449" width="956"]]805 +[[image:image-20220826091725-5.png||height="479" width="1004"]] 723 723 724 724 725 -Please see this document for detail:(% style="display:none" %) 808 +((( 809 +Please see this document for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 810 +))) 726 726 727 - [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]812 +(% style="display:none" %) (%%) 728 728 814 +((( 815 +R-SSH is for remote access device and management, introduction for how to use: [[Remote Access Gateway>>doc:Main.Monitor & Remote Access Gateway.WebHome]] 729 729 730 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]** 817 + 818 +))) 731 731 732 732 [[image:1652429624400-864.png||height="432" width="716"]] 733 733 734 734 735 - 736 736 === 5.5.8 System ~-~-> Firmware Upgrade === 737 737 825 + 738 738 We keep improving the LPS8N Linux side firmware for new features and bug fixes. Below are the links for reference. 739 739 740 740 * **Latest firmware**: [[LoRa Gateway Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]], ... ... @@ -752,19 +752,33 @@ 752 752 753 753 ((( 754 754 (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade** 843 + 844 + 755 755 ))) 756 756 757 757 [[image:1657156052651-770.png]] 758 758 759 -Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade. 760 760 850 +((( 851 +Select the required image and click (% style="color:blue" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:blue" %)**Process Update**(%%) to upgrade. 852 +))) 761 761 762 -(% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 763 763 855 +((( 856 +(% style="color:red" %)**NOTE**: (%%)You normally need to (% style="color:blue" %)**//uncheck//**(%%) the (% style="color:blue" %)**Preserve Settings**(%%) checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 857 + 858 + 859 +))) 860 + 861 +((( 764 764 The system will automatically boot into the new firmware after upgrade. 765 765 864 + 865 +))) 866 + 766 766 [[image:1657156094153-520.png]] 767 767 869 + 768 768 (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console 769 769 770 770 SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run ... ... @@ -777,12 +777,11 @@ 777 777 778 778 === 5.5.9 System ~-~-> Reboot/Reset === 779 779 882 + 780 780 [[image:1652430197132-330.png||height="256" width="724"]] 781 781 782 782 ((( 783 783 784 - 785 - 786 786 ))) 787 787 788 788 === 5.5.10 System ~-~-> Package Maintain === ... ... @@ -790,10 +790,10 @@ 790 790 791 791 [[image:1657156199070-491.png]] 792 792 894 + 793 793 Place to show what package has installed and possible to upgrade packages. 794 794 795 795 796 - 797 797 == 5.6 LogRead == 798 798 799 799 === 5.6.1 LogRead ~-~-> LoRa Log === ... ... @@ -801,55 +801,101 @@ 801 801 802 802 Show the frequency for LoRa Radio and traffics. 803 803 905 + 804 804 [[image:1657156300781-933.png]] 805 805 806 806 807 - 808 808 === 5.6.2 LogRead ~-~-> System Log === 809 809 911 + 810 810 Show the system log 811 811 914 + 812 812 [[image:1657156341198-226.png]] 813 813 814 814 815 - 816 816 = 6. More features = 817 817 818 818 == 6.1 Packet Filtering == 819 819 922 + 923 +((( 820 820 Drop unwanted packets. 925 +))) 821 821 927 +((( 822 822 See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]] 929 +))) 823 823 824 824 825 825 == 6.2 Remote Access == 826 826 934 + 935 +((( 827 827 Remote Access Devices for management. 937 +))) 828 828 829 -Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Remote%20Access%20Gateway/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Remote%20Access%20Gateway/]] 939 +((( 940 +Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access>>http://wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access]] 941 +))) 830 830 831 831 832 832 == 6.3 How to decode ABP LoRaWAN node == 833 833 946 + 947 +((( 834 834 Decode ABP: 949 +))) 835 835 951 +((( 836 836 [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20~~-~~--%20LG308/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]] 953 +))) 837 837 838 838 839 839 == 6.4 How to set data to MQTT broker == 840 840 958 + 959 +((( 841 841 Only support ABP LoRaWAN End Node 961 +))) 842 842 963 +((( 843 843 Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]] 844 844 845 845 846 -== 6.5 Moreinstructions==967 +== 6.5 How the gateway connects to Chirpstack v3/v4 via gateway-bridge == 847 847 969 + 970 +If the Chirpstack v3 Gateway-bridge is used, the corresponding gateway firmware must be used : 971 + 972 +[[Chirpstack-gateway-bridge/Chirpstack-Bridge-V3.14.6-Bridge~~-~~-build-v5.4.1679487778-20230322-2024/>>https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/Chirpstack-gateway-bridge/Chirpstack-Bridge-V3.14.6-Bridge--build-v5.4.1679487778-20230322-2024/]] 973 + 974 +Chirpstack v3 via gateway-bridge Instruction: [[https:~~/~~/www.chirpstack.io/gateway-bridge/gateway/dragino/>>https://www.chirpstack.io/gateway-bridge/gateway/dragino/]] 975 + 976 + 977 +If the Chirpstack v4 Gateway-bridge is used, the corresponding gateway firmware must be used : 978 + 979 +[[Chirpstack-gateway-bridge/Chirpstack-Bridge-V4~~-~~-build-v5.4.1670655072-20221210-1452/>>https://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Release/Chirpstack-gateway-bridge/Chirpstack-Bridge-V4--build-v5.4.1670655072-20221210-1452/]] 980 + 981 +Chirpstack v4 via gateway-bridge Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20ChirpStack/#H4.A0HowthegatewayconnectstoChirpstackv4viagateway-bridge>>http://wiki.dragino.com/xwiki/bin/view/Main/Notes%20for%20ChirpStack/#H4.A0HowthegatewayconnectstoChirpstackv4viagateway-bridge]] 982 + 983 + 984 +))) 985 + 986 +(% style="color:red" %)**Note**(%%): Different chirpstack versions use different gateway-bridge configurations. 987 + 988 +After updating the Chirpstack gateway-bridge firmware, there is no need to re-download and install the Chirpstack gateway-bridge package 989 + 990 + 991 +== 6.6 More instructions == 992 + 993 + 848 848 [[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway) 849 849 850 850 851 -== 6. 6Auto-Provision ==997 +== 6.7 Auto-Provision == 852 852 999 + 853 853 Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: 854 854 855 855 [[image:image-20220707092040-1.png||height="451" width="995"]] ... ... @@ -856,16 +856,18 @@ 856 856 857 857 [[image:image-20220707092040-2.png||height="452" width="1002"]] 858 858 859 -[[image:image-20220 707092040-3.png||height="449" width="956"]](% style="display:none" %)1006 +[[image:image-20220826091546-4.png]](% style="display:none" %) 860 860 861 -Please see this document for detail: 862 862 863 -[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 1009 +((( 1010 +Please see this document for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 1011 +))) 864 864 865 865 (% style="display:none" %) (%%) 866 866 867 867 = 7. (% style="display:none" %) (%%)Linux System = 868 868 1017 + 869 869 The LPS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings. 870 870 871 871 (% style="display:none" %) (%%) ... ... @@ -872,6 +872,7 @@ 872 872 873 873 == 7.1 SSH Access for Linux console == 874 874 1024 + 875 875 User can access the Linux console via the SSH protocol. Make sure your PC and the LPS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it. 876 876 877 877 IP address: IP address of LPS8N ... ... @@ -887,15 +887,16 @@ 887 887 888 888 [[image:1657158198733-338.png]] 889 889 890 -The “(% class="mark" %)**logread -f**(%%)” command can be used to debug how system runs. 891 891 1041 +The “** (% style="background-color:yellow" %)logread -f(%%)**(% style="background-color:yellow" %)” (%%)command can be used to debug how system runs. 892 892 1043 + 893 893 [[image:1657158190234-805.png]] 894 894 895 895 896 - 897 897 == 7.2 Edit and Transfer files == 898 898 1049 + 899 899 ((( 900 900 The LPS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols. 901 901 ))) ... ... @@ -915,9 +915,9 @@ 915 915 [[image:1652431650755-450.png]] 916 916 917 917 918 - 919 919 == 7.3 File System == 920 920 1071 + 921 921 ((( 922 922 The LPS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot. 923 923 ))) ... ... @@ -933,6 +933,7 @@ 933 933 934 934 == 7.4 Package maintenance system == 935 935 1087 + 936 936 LPS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure LPS8N to use **//iperf //**. 937 937 938 938 ((( ... ... @@ -985,12 +985,12 @@ 985 985 ((( 986 986 (% style="background-color:#dcdcdc" %)//Configuring iperf.// 987 987 988 - 989 989 990 990 ))) 991 991 992 992 = 8. Upgrade Linux Firmware = 993 993 1145 + 994 994 We keep improving the LPS8N Linux side firmware for new features and bug fixes. Below are the links for reference. 995 995 996 996 * **Latest firmware**: [[LoRa Gateway Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]], ... ... @@ -1002,11 +1002,14 @@ 1002 1002 ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LPS8N/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LIG16/Firmware/ChangeLog]] ) 1003 1003 1004 1004 1157 +((( 1005 1005 The file named as (% style="color:green" %)** xxxxx–xxxxx-squashfs-sysupgrade.bin **(%%)is the upgrade Image. There are different methods to upgrade, as below. 1159 +))) 1006 1006 1007 1007 1008 1008 == 8.1 Upgrade via Web UI == 1009 1009 1164 + 1010 1010 ((( 1011 1011 Go to the page: (% style="color:green" %)**Web ~-~-> System ~-~-> Firmware Upgrade** 1012 1012 ))) ... ... @@ -1017,12 +1017,14 @@ 1017 1017 1018 1018 1019 1019 ((( 1020 -(% style="color:red" %)**NOTE**(%%): You normally need to **//uncheck//** the //**Preserve Settings**// checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 1175 +(% style="color:red" %)**NOTE**(%%): You normally need to (% style="color:blue" %)**//uncheck//**(%%) the (% style="color:blue" %)//**Preserve Settings**//(%%) checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 1021 1021 ))) 1022 1022 1023 1023 1024 1024 ((( 1025 1025 The system will automatically boot into the new firmware after upgrade. 1181 + 1182 + 1026 1026 ))) 1027 1027 1028 1028 [[image:1657158986600-386.png]] ... ... @@ -1030,6 +1030,7 @@ 1030 1030 1031 1031 == 8.2 Upgrade via Linux console == 1032 1032 1190 + 1033 1033 ((( 1034 1034 SCP the firmware to the system** (% style="color:green" %)/var(%%)** directory and then run 1035 1035 ))) ... ... @@ -1044,13 +1044,19 @@ 1044 1044 ))) 1045 1045 1046 1046 1205 += 9. OTA System Update = 1047 1047 1048 -= 9. FAQ = 1049 1049 1050 - ==9.1HowcanIconfigureacustomizedfrequency band? ==1208 +LPS8N supports system auto update via OTA, please see **[[this URL>>url:http://wiki.dragino.com/xwiki/bin/view/OTA%20Update/]]** for the detail of this feature. 1051 1051 1210 + 1211 += 10. FAQ = 1212 + 1213 +== 10.1 How can I configure for a customized frequency band? == 1214 + 1215 + 1052 1052 ((( 1053 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**1217 +See below link for how to customize frequency band: [[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]] 1054 1054 ))) 1055 1055 1056 1056 ((( ... ... @@ -1057,8 +1057,9 @@ 1057 1057 1058 1058 ))) 1059 1059 1060 -== 9.2 Can I make my own firmware for the gateway, where can I find the source code? ==1224 +== 10.2 Can I make my own firmware for the gateway, where can I find the source code? == 1061 1061 1226 + 1062 1062 ((( 1063 1063 Yes, You can make your own firmware for the LPS8N for branding purposes or to add customized applications. 1064 1064 ))) ... ... @@ -1071,15 +1071,17 @@ 1071 1071 1072 1072 ))) 1073 1073 1074 -== 9.3 Can I use 868Mhz version for 915Mhz bands? ==1239 +== 10.3 Can I use 868Mhz version for 915Mhz bands? == 1075 1075 1241 + 1076 1076 It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation. 1077 1077 1078 1078 1079 -= 1 0. Trouble Shooting =1245 += 11. Trouble Shooting = 1080 1080 1081 -== 1 0.1 I get kernel error when install new package, how to fix? ==1247 +== 11.1 I get kernel error when install new package, how to fix? == 1082 1082 1249 + 1083 1083 In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID: 1084 1084 1085 1085 (% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk ... ... @@ -1101,10 +1101,11 @@ 1101 1101 (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 1102 1102 1103 1103 1104 -== 1 0.2 How to recover the LPS8N if the firmware crashes ==1271 +== 11.2 How to recover the LPS8N if the firmware crashes == 1105 1105 1273 + 1106 1106 ((( 1107 -Please follow this instruction to recover your gateway: **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**1275 +Please follow this instruction to recover your gateway: [[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]] 1108 1108 ))) 1109 1109 1110 1110 ((( ... ... @@ -1111,8 +1111,9 @@ 1111 1111 1112 1112 ))) 1113 1113 1114 -== 1 0.3 I configured LPS8N for WiFi access and lost its IP. What to do now? ==1282 +== 11.3 I configured LPS8N for WiFi access and lost its IP. What to do now? == 1115 1115 1284 + 1116 1116 [[image:1657159323292-776.png]] 1117 1117 1118 1118 ... ... @@ -1120,10 +1120,10 @@ 1120 1120 The LPS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access LPS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit. 1121 1121 ))) 1122 1122 1123 -(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page. 1292 +(% style="color:red" %)**Note: fallback IP can be disabled in the WAN and DHCP page.** 1124 1124 1125 1125 1126 -Steps to connect via fall back IP: 1295 +**Steps to connect via fall back IP:** 1127 1127 1128 1128 ~1. Connect PC's Ethernet port to LG01's WAN port 1129 1129 ... ... @@ -1131,17 +1131,20 @@ 1131 1131 IP: 172.31.255.253 and 1132 1132 Netmask: 255.255.255.252 1133 1133 1303 + 1134 1134 As below photo: 1135 1135 1136 1136 [[image:1652435256286-879.png]] 1137 1137 1308 + 1138 1138 3. In the PC, use IP address 172.31.255.254 to access the LPS8N via Web or Console. 1139 1139 1140 1140 Please note the latest firmware uses port 8000 for http and 2222 for ssh access. 1141 1141 1142 1142 1143 -== 1 0.4 I connect to the LPS8N's SSID but LPS8N didn't assign DHCP IP to my laptop? ==1314 +== 11.4 I connect to the LPS8N's SSID but LPS8N didn't assign DHCP IP to my laptop? == 1144 1144 1316 + 1145 1145 ((( 1146 1146 This is a known bug for the firmware version before 2019-09-23 for LPS, the issue was fixed since version: LG02_LG08~-~-build-v5.2.1569218466-20190923-1402. 1147 1147 ))) ... ... @@ -1151,20 +1151,18 @@ 1151 1151 ))) 1152 1152 1153 1153 1154 -= 1 1. Order Info =1326 += 12. Order Info = 1155 1155 1156 1156 1157 -(% style="color: #4f81bd" %)**//PART:LPS8N-XXX-YYY//: **1329 +**//PART: (% style="color:blue" %)LPS8N-XXX-YYY//: (%%)** 1158 1158 1331 +(% style="color:blue" %) **//XXX~://**(%%)**// Frequency Band//** 1159 1159 1160 -(% style="color:#4f81bd" %) **//XXX: Frequency Band//** 1161 - 1162 1162 * (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 1163 1163 * (% style="color:red" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 1164 1164 1336 +(% style="color:blue" %) **//YYY~://**(%%)**// 4G Cellular Option//** 1165 1165 1166 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//** 1167 - 1168 1168 * (% style="color:red" %)** EC25-E**(% style="color:black" %): EMEA, Korea, Thailand, India. 1169 1169 * (% style="color:red" %)** EC25-A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile. 1170 1170 * (% style="color:red" %)** EC25-AU**(% style="color:black" %): Latin America, New Zeland, Taiwan ... ... @@ -1173,13 +1173,14 @@ 1173 1173 More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]]. 1174 1174 1175 1175 1176 -= 1 2. Packing Info =1346 += 13. Packing Info = 1177 1177 1348 + 1178 1178 ((( 1179 1179 **Package Includes**: 1180 1180 ))) 1181 1181 1182 -* DLOS8N LoRaWAN Gateway x 11353 +* LPS8N LoRaWAN Gateway x 1 1183 1183 * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered 1184 1184 * Packaging with environmental protection paper box 1185 1185 ... ... @@ -1193,11 +1193,15 @@ 1193 1193 * Weight: 300g 1194 1194 1195 1195 1367 += 14. Support = 1196 1196 1197 1197 1198 -= 13. Support = 1199 - 1200 1200 * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]]. 1201 1201 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 1202 1202 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 1203 1203 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]] 1374 + 1375 + 1376 + 1377 + 1378 +
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