Last modified by Kilight Cao on 2024/05/18 14:36
<
From version < 156.8 >
edited by Xiaoling
on 2022/07/07 10:12
To version < 158.9 >
edited by Xiaoling
on 2022/07/29 10:35
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Summary

Details

Page properties
Content
... ... @@ -6,6 +6,7 @@
6 6  
7 7  **Table of Contents：**
8 8  
9 +{{toc/}}
9 9  
10 10  
11 11  
... ... @@ -60,6 +60,9 @@
60 60  * 64MB RAM
61 61  * 16MB Flash
62 62  
64 +
65 +
66 +
63 63  (% style="color:#037691" %)**Interface:**
64 64  
65 65  * 10M/100M RJ45 Ports x 1
... ... @@ -70,6 +70,9 @@
70 70  * Mini-PCI E connector x 1
71 71  * SX1302 + 2 x SX1250
72 72  
77 +
78 +
79 +
73 73  (% style="color:#037691" %)**WiFi Spec:**
74 74  
75 75  * IEEE 802.11 b/g/n
... ... @@ -83,6 +83,9 @@
83 83  ** 11g 54M : -71dbm
84 84  ** 11n 20M : -67dbm
85 85  
93 +
94 +
95 +
86 86  (% style="color:#037691" %)**LoRa Spec:**
87 87  
88 88  * Up to -140 dBm sensitivity
... ... @@ -94,6 +94,9 @@
94 94  * Dynamic data-rate (DDR) adaptation
95 95  * True antenna diversity or simultaneous dual-band operation
96 96  
107 +
108 +
109 +
97 97  (% style="color:#037691" %)**Cellular 4G LTE (optional):**
98 98  
99 99  * Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
... ... @@ -106,8 +106,10 @@
106 106  
107 107  
108 108  
122 +
109 109  == 1.3  Features ==
110 110  
125 +
111 111  * Open Source OpenWrt system
112 112  * Managed by Web GUI, SSH via WAN or WiFi
113 113  * Remote access with Reverse-SSH or remote.it
... ... @@ -127,14 +127,18 @@
127 127  
128 128  == 1.4  Hardware System Structure ==
129 129  
145 +
130 130  [[image:1657079015096-949.png]]
131 131  
132 132  
149 +
133 133  == 1.5  LPS8N Applications ==
134 134  
152 +
135 135  [[image:1657079055940-721.png]]
136 136  
137 137  
156 +
138 138  == 1.6  LED Indicators ==
139 139  
140 140  
... ... @@ -154,13 +154,16 @@
154 154  
155 155  = 2.  Access and Configure LPS8N =
156 156  
176 +
157 157  (((
158 158  The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port.
159 159  )))
160 160  
161 161  
182 +
162 162  == 2.1  Find IP address of LPS8N ==
163 163  
185 +
164 164  === 2.1.1  Connect via WiFi ===
165 165  
166 166  [[image:1657085974260-168.png]]
... ... @@ -184,7 +184,7 @@
184 184  
185 185  
186 186  (((
187 -Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
209 +Alternatively, connect the LPS8N Ethernet port to your router and LPS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
188 188  
189 189  
190 190  
... ... @@ -192,6 +192,7 @@
192 192  
193 193  === 2.1.3  Connect via WiFi with DHCP IP from router ===
194 194  
217 +
195 195  [[image:1657086192720-649.png]]
196 196  
197 197  
... ... @@ -201,6 +201,7 @@
201 201  
202 202  === 2.1.4  Connect via Ethernet with fall back ip ===
203 203  
227 +
204 204  The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure.
205 205  
206 206  
... ... @@ -207,6 +207,7 @@
207 207  
208 208  == 2.2  Access Configure Web UI ==
209 209  
234 +
210 210  **Web Interface**
211 211  
212 212  Open a browser on the PC and type the LPS8N ip address (depends on your connect method)
... ... @@ -232,8 +232,10 @@
232 232  
233 233  = 3.  Typical Network Setup =
234 234  
260 +
235 235  == 3.1  Overview ==
236 236  
263 +
237 237  The LPS8N supports flexible network set up for different environments. This section describes the typical network topology. The network set up includes:
238 238  
239 239  * **WAN Port Internet Mode**
... ... @@ -240,8 +240,12 @@
240 240  * **WiFi Client Mode**
241 241  * **WiFi AP Mode**
242 242  
270 +
271 +
272 +
243 243  == 3.2  Use WAN port to access Internet ==
244 244  
275 +
245 245  By default, the LPS8N is set to use the WAN port to connect to an upstream network. When you connect the LPS8N's WAN port to an upstream router, LPS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
246 246  
247 247  
... ... @@ -248,13 +248,16 @@
248 248  [[image:1657088560833-398.png]]
249 249  
250 250  
282 +
251 251  == 3.3  Access the Internet as a WiFi Client ==
252 252  
253 -In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
254 254  
286 +In the WiFi Client Mode, LPS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
287 +
255 255  (((
256 256  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
257 257  
291 +
258 258  [[image:1657088818095-182.png]]
259 259  )))
260 260  
... ... @@ -262,11 +262,13 @@
262 262  (((
263 263  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
264 264  
299 +
265 265  
266 266  )))
267 267  
268 268  == 3.4  Use built-in 4G modem for internet access ==
269 269  
305 +
270 270  (((
271 271  (((
272 272  If the LPS8N has 3G/4G Cellular modem, user can use it as main internet connection or back up.
... ... @@ -302,8 +302,10 @@
302 302  )))
303 303  
304 304  
341 +
305 305  == 3.5  Check Internet connection ==
306 306  
344 +
307 307  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
308 308  
309 309  * GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
... ... @@ -316,14 +316,16 @@
316 316  
317 317  = 4.  Example: Configure as a LoRaWAN gateway =
318 318  
357 +
319 319  LPS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
320 320  
360 +
321 321  (((
322 322  [[image:1657091257648-882.png]]
323 323  )))
324 324  
325 325  (((
326 -This chapter describes how to use the DLOS8Nto work with (TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
366 +This chapter describes how to use the LPS8N to work with (TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
327 327  )))
328 328  
329 329  
... ... @@ -330,6 +330,7 @@
330 330  
331 331  == 4.1  Create a gateway in TTN V3 Server ==
332 332  
373 +
333 333  (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
334 334  
335 335  (((
... ... @@ -343,6 +343,7 @@
343 343  The example gateway id is: (% style="color:green" %)**a840411e96744154**
344 344  
345 345  
387 +
346 346  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
347 347  
348 348  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
... ... @@ -350,6 +350,7 @@
350 350  [[image:1657091739530-531.png]]
351 351  
352 352  
395 +
353 353  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
354 354  
355 355  (((
... ... @@ -364,6 +364,9 @@
364 364  * Australia 1 (% style="color:red" %)**corresponding Gateway server address: **(% style="color:black" %)au1.cloud.thethings.network
365 365  * Legacy V2 Console : (% style="color:red" %)**TTN v2 shuts down in December 2021**
366 366  
410 +
411 +
412 +
367 367  (% style="color:#4f81bd" %)**Step 4: Create a Gateway**
368 368  
369 369  [[image:1657091941182-367.png]]
... ... @@ -373,7 +373,6 @@
373 373  
374 374  Open the following page:
375 375  
376 -
377 377   [[image:image-20220706155323-5.png||height="579" width="1060"]]
378 378  
379 379  
... ... @@ -381,7 +381,9 @@
381 381  
382 382  
383 383  (((
384 -(% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
429 +(% style="color:red" %)**Notice: Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.**
430 +
431 +
385 385  )))
386 386  
387 387  After creating the gateway, you can see the gateway info, as below.
... ... @@ -389,8 +389,10 @@
389 389  [[image:1657094130908-567.png]](% style="display:none" %)
390 390  
391 391  
392 -== 4.2  Configure DLOS8N to connect to TTN v3 ==
393 393  
440 +== 4.2  Configure LPS8N to connect to TTN v3 ==
441 +
442 +
394 394  (((
395 395  You can now configure the LPS8N to let it connect to TTN network V3.
396 396  )))
... ... @@ -405,9 +405,10 @@
405 405  
406 406  [[image:1657094183213-301.png]]
407 407  
408 -(% style="color:red" %)**Note: **The server address must match the Gateway server address you choose in TTN V3.
409 409  
458 +(% style="color:red" %)**Note: The server address must match the Gateway server address you choose in TTN V3.**
410 410  
460 +
411 411  In the home page, we can see the LoRaWAN connection is ready now.
412 412  
413 413  [[image:1657094202420-798.png]]
... ... @@ -418,8 +418,10 @@
418 418  [[image:1657094221515-510.png]]
419 419  
420 420  
471 +
421 421  == 4.3  Configure frequency ==
422 422  
474 +
423 423  We also need to set the frequency plan in LPS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor.
424 424  
425 425  [[image:1657094249818-468.png]]
... ... @@ -551,8 +551,10 @@
551 551  (((
552 552  
553 553  
606 +(((
554 554  After user choose the frequency plan, he can see the actually frequency in used by checking the page (% style="color:green" %)**LogRead ~-~-> LoRa Log**
555 555  )))
609 +)))
556 556  
557 557  [[image:1657094930903-357.png]]
558 558  
... ... @@ -559,7 +559,7 @@
559 559  Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
560 560  
561 561  
562 -=== 5.2.2 LoRa ~-~-> ABP Decryption ===
616 +=== 5.2.2  LoRa ~-~-> ABP Decryption ===
563 563  
564 564  The LPS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
565 565  
... ... @@ -615,9 +615,13 @@
615 615  
616 616  == 5.4  MQTT Settings ==
617 617  
672 +(((
618 618  If end nodes works in ABP mode, user can configure LPS8N to transfer the data to MQTT broker,
674 +)))
619 619  
676 +(((
620 620  Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
678 +)))
621 621  
622 622  
623 623  [[image:1652428705046-212.png||height="417" width="733"]]
... ... @@ -707,8 +707,15 @@
707 707  
708 708  === 5.5.7  System ~-~-> Remote Mgnt & Auto Provision ===
709 709  
710 -Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:(% style="display:none" %) 
768 +Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
711 711  
770 +
771 +[[image:image-20220707112053-4.png||height="451" width="995"]]
772 +
773 +[[image:image-20220707112053-5.png||height="453" width="1004"]]
774 +
775 +(% style="display:none" %)
776 +
712 712  (% style="display:none" %) [[image:1657157402578-508.png||height="450" width="992"]]
713 713  
714 714  (% id="cke_bm_589629S" style="display:none" %) [[image:image-20220707092040-2.png||height="452" width="1002"]]
... ... @@ -716,13 +716,16 @@
716 716  [[image:image-20220707092040-3.png||height="449" width="956"]]
717 717  
718 718  
719 -Please see this document for detail:(% style="display:none" %)
784 +(((
785 +Please see this document for detail:  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
786 +)))
720 720  
721 -[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
788 +(% style="display:none" %) (%%)
722 722  
790 +(((
791 +R-SSH is for remote access device and management, introduction for how to use: [[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]
792 +)))
723 723  
724 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
725 -
726 726  [[image:1652429624400-864.png||height="432" width="716"]]
727 727  
728 728  
... ... @@ -750,12 +750,18 @@
750 750  
751 751  [[image:1657156052651-770.png]]
752 752  
821 +(((
753 753  Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
823 +)))
754 754  
755 755  
826 +(((
756 756  (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
828 +)))
757 757  
830 +(((
758 758  The system will automatically boot into the new firmware after upgrade.
832 +)))
759 759  
760 760  [[image:1657156094153-520.png]]
761 761  
... ... @@ -811,30 +811,46 @@
811 811  
812 812  == 6.1 Packet Filtering ==
813 813  
888 +(((
814 814  Drop unwanted packets.
890 +)))
815 815  
892 +(((
816 816  See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
894 +)))
817 817  
818 818  
819 819  == 6.2 Remote Access ==
820 820  
899 +(((
821 821  Remote Access Devices for management.
901 +)))
822 822  
823 -Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Remote%20Access%20Gateway/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Remote%20Access%20Gateway/]]
903 +(((
904 +Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access>>http://wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access]]
905 +)))
824 824  
825 825  
826 826  == 6.3 How to decode ABP LoRaWAN node ==
827 827  
910 +(((
828 828  Decode ABP:
912 +)))
829 829  
914 +(((
830 830  [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20~~-~~--%20LG308/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
916 +)))
831 831  
832 832  
833 833  == 6.4 How to set data to MQTT broker ==
834 834  
921 +(((
835 835  Only support ABP LoRaWAN End Node
923 +)))
836 836  
925 +(((
837 837  Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]
927 +)))
838 838  
839 839  
840 840  == 6.5  More instructions ==
... ... @@ -852,10 +852,10 @@
852 852  
853 853  [[image:image-20220707092040-3.png||height="449" width="956"]](% style="display:none" %)
854 854  
855 -Please see this document for detail:
945 +(((
946 +Please see this document for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
947 +)))
856 856  
857 -[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
858 -
859 859  (% style="display:none" %) (%%)
860 860  
861 861  = 7.  (% style="display:none" %) (%%)Linux System =
... ... @@ -996,20 +996,30 @@
996 996  ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LPS8N/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LIG16/Firmware/ChangeLog]] )
997 997  
998 998  
1089 +(((
999 999  The file named as (% style="color:green" %)** xxxxx–xxxxx-squashfs-sysupgrade.bin **(%%)is the upgrade Image. There are different methods to upgrade, as below.
1091 +)))
1000 1000  
1001 1001  
1002 1002  == 8.1 Upgrade via Web UI ==
1003 1003  
1096 +(((
1004 1004  Go to the page: (% style="color:green" %)**Web ~-~-> System ~-~-> Firmware Upgrade**
1098 +)))
1005 1005  
1100 +(((
1006 1006  Select the required image and click (% style="color:red" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:red" %)**Process Update**(%%) to upgrade.
1102 +)))
1007 1007  
1008 1008  
1105 +(((
1009 1009  (% style="color:red" %)**NOTE**(%%): You normally need to **//uncheck//** the //**Preserve Settings**// checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
1107 +)))
1010 1010  
1011 1011  
1110 +(((
1012 1012  The system will automatically boot into the new firmware after upgrade.
1112 +)))
1013 1013  
1014 1014  [[image:1657158986600-386.png]]
1015 1015  
... ... @@ -1016,12 +1016,18 @@
1016 1016  
1017 1017  == 8.2 Upgrade via Linux console ==
1018 1018  
1119 +(((
1019 1019  SCP the firmware to the system** (% style="color:green" %)/var(%%)** directory and then run
1121 +)))
1020 1020  
1123 +(((
1021 1021  (% style="color:#4472c4" %)** //root@OpenWrt:~~# /sbin/sysupgrade –n /var/Your_Image//**
1125 +)))
1022 1022  
1023 1023  
1128 +(((
1024 1024  (% style="color:red" %)**NOTE**(%%): it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
1130 +)))
1025 1025  
1026 1026  
1027 1027  
... ... @@ -1030,7 +1030,7 @@
1030 1030  == 9.1  How can I configure for a customized frequency band? ==
1031 1031  
1032 1032  (((
1033 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
1139 +See below link for how to customize frequency band: [[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]
1034 1034  )))
1035 1035  
1036 1036  (((
... ... @@ -1039,7 +1039,6 @@
1039 1039  
1040 1040  == 9.2  Can I make my own firmware for the gateway, where can I find the source code? ==
1041 1041  
1042 -
1043 1043  (((
1044 1044  Yes, You can make your own firmware for the LPS8N for branding purposes or to add customized applications.
1045 1045  )))
... ... @@ -1085,7 +1085,7 @@
1085 1085  == 10.2  How to recover the LPS8N if the firmware crashes ==
1086 1086  
1087 1087  (((
1088 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
1193 +Please follow this instruction to recover your gateway:  [[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]
1089 1089  )))
1090 1090  
1091 1091  (((
... ... @@ -1128,7 +1128,7 @@
1128 1128  )))
1129 1129  
1130 1130  (((
1131 -In the old version, user can use the [[fall back ip method >>path:#_I_configured_LPS8]]to access and configure the device.
1236 +In the old version, user can use the [[fall back ip method >>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]]to access and configure the device.
1132 1132  )))
1133 1133  
1134 1134  
... ... @@ -1143,8 +1143,6 @@
1143 1143  * (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
1144 1144  * (% style="color:red" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
1145 1145  
1146 -
1147 -
1148 1148  (% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
1149 1149  
1150 1150  * (% style="color:red" %)** EC25-E**(% style="color:black" %): EMEA, Korea, Thailand, India.
... ... @@ -1155,7 +1155,7 @@
1155 1155  More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
1156 1156  
1157 1157  
1158 -= 12. Packing Info =
1261 += 12.  Packing Info =
1159 1159  
1160 1160  (((
1161 1161  **Package Includes**:
... ... @@ -1176,10 +1176,8 @@
1176 1176  
1177 1177  
1178 1178  
1282 += 13.  Support =
1179 1179  
1180 -
1181 -= 13. Support =
1182 -
1183 1183  * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
1184 1184  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1185 1185  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
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