<
From version < 156.7 >
edited by Xiaoling
on 2022/07/07 10:12
To version < 158.9 >
edited by Xiaoling
on 2022/07/29 10:35
>
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Summary

Details

Page properties
Content
... ... @@ -6,6 +6,7 @@
6 6  
7 7  **Table of Contents:**
8 8  
9 +{{toc/}}
9 9  
10 10  
11 11  
... ... @@ -60,6 +60,9 @@
60 60  * 64MB RAM
61 61  * 16MB Flash
62 62  
64 +
65 +
66 +
63 63  (% style="color:#037691" %)**Interface:**
64 64  
65 65  * 10M/100M RJ45 Ports x 1
... ... @@ -70,6 +70,9 @@
70 70  * Mini-PCI E connector x 1
71 71  * SX1302 + 2 x SX1250
72 72  
77 +
78 +
79 +
73 73  (% style="color:#037691" %)**WiFi Spec:**
74 74  
75 75  * IEEE 802.11 b/g/n
... ... @@ -83,6 +83,9 @@
83 83  ** 11g 54M : -71dbm
84 84  ** 11n 20M : -67dbm
85 85  
93 +
94 +
95 +
86 86  (% style="color:#037691" %)**LoRa Spec:**
87 87  
88 88  * Up to -140 dBm sensitivity
... ... @@ -94,6 +94,9 @@
94 94  * Dynamic data-rate (DDR) adaptation
95 95  * True antenna diversity or simultaneous dual-band operation
96 96  
107 +
108 +
109 +
97 97  (% style="color:#037691" %)**Cellular 4G LTE (optional):**
98 98  
99 99  * Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
... ... @@ -106,8 +106,10 @@
106 106  
107 107  
108 108  
122 +
109 109  == 1.3  Features ==
110 110  
125 +
111 111  * Open Source OpenWrt system
112 112  * Managed by Web GUI, SSH via WAN or WiFi
113 113  * Remote access with Reverse-SSH or remote.it
... ... @@ -127,14 +127,18 @@
127 127  
128 128  == 1.4  Hardware System Structure ==
129 129  
145 +
130 130  [[image:1657079015096-949.png]]
131 131  
132 132  
149 +
133 133  == 1.5  LPS8N Applications ==
134 134  
152 +
135 135  [[image:1657079055940-721.png]]
136 136  
137 137  
156 +
138 138  == 1.6  LED Indicators ==
139 139  
140 140  
... ... @@ -149,15 +149,21 @@
149 149  
150 150  * **ETH LED    **[[image:image-20220706115518-4.png||height="15" width="17"]] :  This LED shows the ETH interface connection status.
151 151  
171 +
172 +
173 +
152 152  = 2.  Access and Configure LPS8N =
153 153  
176 +
154 154  (((
155 155  The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port.
156 156  )))
157 157  
158 158  
182 +
159 159  == 2.1  Find IP address of LPS8N ==
160 160  
185 +
161 161  === 2.1.1  Connect via WiFi ===
162 162  
163 163  [[image:1657085974260-168.png]]
... ... @@ -181,7 +181,7 @@
181 181  
182 182  
183 183  (((
184 -Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
209 +Alternatively, connect the LPS8N Ethernet port to your router and LPS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
185 185  
186 186  
187 187  
... ... @@ -189,6 +189,7 @@
189 189  
190 190  === 2.1.3  Connect via WiFi with DHCP IP from router ===
191 191  
217 +
192 192  [[image:1657086192720-649.png]]
193 193  
194 194  
... ... @@ -198,6 +198,7 @@
198 198  
199 199  === 2.1.4  Connect via Ethernet with fall back ip ===
200 200  
227 +
201 201  The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure.
202 202  
203 203  
... ... @@ -204,6 +204,7 @@
204 204  
205 205  == 2.2  Access Configure Web UI ==
206 206  
234 +
207 207  **Web Interface**
208 208  
209 209  Open a browser on the PC and type the LPS8N ip address (depends on your connect method)
... ... @@ -229,8 +229,10 @@
229 229  
230 230  = 3.  Typical Network Setup =
231 231  
260 +
232 232  == 3.1  Overview ==
233 233  
263 +
234 234  The LPS8N supports flexible network set up for different environments. This section describes the typical network topology. The network set up includes:
235 235  
236 236  * **WAN Port Internet Mode**
... ... @@ -237,8 +237,12 @@
237 237  * **WiFi Client Mode**
238 238  * **WiFi AP Mode**
239 239  
270 +
271 +
272 +
240 240  == 3.2  Use WAN port to access Internet ==
241 241  
275 +
242 242  By default, the LPS8N is set to use the WAN port to connect to an upstream network. When you connect the LPS8N's WAN port to an upstream router, LPS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
243 243  
244 244  
... ... @@ -245,13 +245,16 @@
245 245  [[image:1657088560833-398.png]]
246 246  
247 247  
282 +
248 248  == 3.3  Access the Internet as a WiFi Client ==
249 249  
250 -In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
251 251  
286 +In the WiFi Client Mode, LPS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
287 +
252 252  (((
253 253  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
254 254  
291 +
255 255  [[image:1657088818095-182.png]]
256 256  )))
257 257  
... ... @@ -259,11 +259,13 @@
259 259  (((
260 260  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
261 261  
299 +
262 262  
263 263  )))
264 264  
265 265  == 3.4  Use built-in 4G modem for internet access ==
266 266  
305 +
267 267  (((
268 268  (((
269 269  If the LPS8N has 3G/4G Cellular modem, user can use it as main internet connection or back up.
... ... @@ -299,8 +299,10 @@
299 299  )))
300 300  
301 301  
341 +
302 302  == 3.5  Check Internet connection ==
303 303  
344 +
304 304  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
305 305  
306 306  * GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
... ... @@ -313,14 +313,16 @@
313 313  
314 314  = 4.  Example: Configure as a LoRaWAN gateway =
315 315  
357 +
316 316  LPS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
317 317  
360 +
318 318  (((
319 319  [[image:1657091257648-882.png]]
320 320  )))
321 321  
322 322  (((
323 -This chapter describes how to use the DLOS8Nto work with (TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
366 +This chapter describes how to use the LPS8N to work with (TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
324 324  )))
325 325  
326 326  
... ... @@ -327,6 +327,7 @@
327 327  
328 328  == 4.1  Create a gateway in TTN V3 Server ==
329 329  
373 +
330 330  (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
331 331  
332 332  (((
... ... @@ -340,6 +340,7 @@
340 340  The example gateway id is: (% style="color:green" %)**a840411e96744154**
341 341  
342 342  
387 +
343 343  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
344 344  
345 345  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
... ... @@ -347,6 +347,7 @@
347 347  [[image:1657091739530-531.png]]
348 348  
349 349  
395 +
350 350  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
351 351  
352 352  (((
... ... @@ -361,6 +361,9 @@
361 361  * Australia 1 (% style="color:red" %)**corresponding Gateway server address: **(% style="color:black" %)au1.cloud.thethings.network
362 362  * Legacy V2 Console : (% style="color:red" %)**TTN v2 shuts down in December 2021**
363 363  
410 +
411 +
412 +
364 364  (% style="color:#4f81bd" %)**Step 4: Create a Gateway**
365 365  
366 366  [[image:1657091941182-367.png]]
... ... @@ -370,7 +370,6 @@
370 370  
371 371  Open the following page:
372 372  
373 -
374 374   [[image:image-20220706155323-5.png||height="579" width="1060"]]
375 375  
376 376  
... ... @@ -378,7 +378,9 @@
378 378  
379 379  
380 380  (((
381 -(% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
429 +(% style="color:red" %)**Notice: Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.**
430 +
431 +
382 382  )))
383 383  
384 384  After creating the gateway, you can see the gateway info, as below.
... ... @@ -386,8 +386,10 @@
386 386  [[image:1657094130908-567.png]](% style="display:none" %)
387 387  
388 388  
389 -== 4.2  Configure DLOS8N to connect to TTN v3 ==
390 390  
440 +== 4.2  Configure LPS8N to connect to TTN v3 ==
441 +
442 +
391 391  (((
392 392  You can now configure the LPS8N to let it connect to TTN network V3.
393 393  )))
... ... @@ -402,9 +402,10 @@
402 402  
403 403  [[image:1657094183213-301.png]]
404 404  
405 -(% style="color:red" %)**Note: **The server address must match the Gateway server address you choose in TTN V3.
406 406  
458 +(% style="color:red" %)**Note: The server address must match the Gateway server address you choose in TTN V3.**
407 407  
460 +
408 408  In the home page, we can see the LoRaWAN connection is ready now.
409 409  
410 410  [[image:1657094202420-798.png]]
... ... @@ -415,8 +415,10 @@
415 415  [[image:1657094221515-510.png]]
416 416  
417 417  
471 +
418 418  == 4.3  Configure frequency ==
419 419  
474 +
420 420  We also need to set the frequency plan in LPS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor.
421 421  
422 422  [[image:1657094249818-468.png]]
... ... @@ -548,8 +548,10 @@
548 548  (((
549 549  
550 550  
606 +(((
551 551  After user choose the frequency plan, he can see the actually frequency in used by checking the page (% style="color:green" %)**LogRead ~-~-> LoRa Log**
552 552  )))
609 +)))
553 553  
554 554  [[image:1657094930903-357.png]]
555 555  
... ... @@ -556,7 +556,7 @@
556 556  Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
557 557  
558 558  
559 -=== 5.2.2 LoRa ~-~-> ABP Decryption ===
616 +=== 5.2.2  LoRa ~-~-> ABP Decryption ===
560 560  
561 561  The LPS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
562 562  
... ... @@ -612,9 +612,13 @@
612 612  
613 613  == 5.4  MQTT Settings ==
614 614  
672 +(((
615 615  If end nodes works in ABP mode, user can configure LPS8N to transfer the data to MQTT broker,
674 +)))
616 616  
676 +(((
617 617  Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
678 +)))
618 618  
619 619  
620 620  [[image:1652428705046-212.png||height="417" width="733"]]
... ... @@ -704,8 +704,15 @@
704 704  
705 705  === 5.5.7  System ~-~-> Remote Mgnt & Auto Provision ===
706 706  
707 -Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:(% style="display:none" %) 
768 +Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
708 708  
770 +
771 +[[image:image-20220707112053-4.png||height="451" width="995"]]
772 +
773 +[[image:image-20220707112053-5.png||height="453" width="1004"]]
774 +
775 +(% style="display:none" %)
776 +
709 709  (% style="display:none" %) [[image:1657157402578-508.png||height="450" width="992"]]
710 710  
711 711  (% id="cke_bm_589629S" style="display:none" %) [[image:image-20220707092040-2.png||height="452" width="1002"]]
... ... @@ -713,13 +713,16 @@
713 713  [[image:image-20220707092040-3.png||height="449" width="956"]]
714 714  
715 715  
716 -Please see this document for detail:(% style="display:none" %)
784 +(((
785 +Please see this document for detail:  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
786 +)))
717 717  
718 -[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
788 +(% style="display:none" %) (%%)
719 719  
790 +(((
791 +R-SSH is for remote access device and management, introduction for how to use: [[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]
792 +)))
720 720  
721 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
722 -
723 723  [[image:1652429624400-864.png||height="432" width="716"]]
724 724  
725 725  
... ... @@ -747,12 +747,18 @@
747 747  
748 748  [[image:1657156052651-770.png]]
749 749  
821 +(((
750 750  Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
823 +)))
751 751  
752 752  
826 +(((
753 753  (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
828 +)))
754 754  
830 +(((
755 755  The system will automatically boot into the new firmware after upgrade.
832 +)))
756 756  
757 757  [[image:1657156094153-520.png]]
758 758  
... ... @@ -808,30 +808,46 @@
808 808  
809 809  == 6.1 Packet Filtering ==
810 810  
888 +(((
811 811  Drop unwanted packets.
890 +)))
812 812  
892 +(((
813 813  See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
894 +)))
814 814  
815 815  
816 816  == 6.2 Remote Access ==
817 817  
899 +(((
818 818  Remote Access Devices for management.
901 +)))
819 819  
820 -Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Remote%20Access%20Gateway/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Remote%20Access%20Gateway/]]
903 +(((
904 +Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access>>http://wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access]]
905 +)))
821 821  
822 822  
823 823  == 6.3 How to decode ABP LoRaWAN node ==
824 824  
910 +(((
825 825  Decode ABP:
912 +)))
826 826  
914 +(((
827 827  [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20~~-~~--%20LG308/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
916 +)))
828 828  
829 829  
830 830  == 6.4 How to set data to MQTT broker ==
831 831  
921 +(((
832 832  Only support ABP LoRaWAN End Node
923 +)))
833 833  
925 +(((
834 834  Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]
927 +)))
835 835  
836 836  
837 837  == 6.5  More instructions ==
... ... @@ -849,10 +849,10 @@
849 849  
850 850  [[image:image-20220707092040-3.png||height="449" width="956"]](% style="display:none" %)
851 851  
852 -Please see this document for detail:
945 +(((
946 +Please see this document for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
947 +)))
853 853  
854 -[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
855 -
856 856  (% style="display:none" %) (%%)
857 857  
858 858  = 7.  (% style="display:none" %) (%%)Linux System =
... ... @@ -993,20 +993,30 @@
993 993  ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LPS8N/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LIG16/Firmware/ChangeLog]] )
994 994  
995 995  
1089 +(((
996 996  The file named as (% style="color:green" %)** xxxxx–xxxxx-squashfs-sysupgrade.bin **(%%)is the upgrade Image. There are different methods to upgrade, as below.
1091 +)))
997 997  
998 998  
999 999  == 8.1 Upgrade via Web UI ==
1000 1000  
1096 +(((
1001 1001  Go to the page: (% style="color:green" %)**Web ~-~-> System ~-~-> Firmware Upgrade**
1098 +)))
1002 1002  
1100 +(((
1003 1003  Select the required image and click (% style="color:red" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:red" %)**Process Update**(%%) to upgrade.
1102 +)))
1004 1004  
1005 1005  
1105 +(((
1006 1006  (% style="color:red" %)**NOTE**(%%): You normally need to **//uncheck//** the //**Preserve Settings**// checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
1107 +)))
1007 1007  
1008 1008  
1110 +(((
1009 1009  The system will automatically boot into the new firmware after upgrade.
1112 +)))
1010 1010  
1011 1011  [[image:1657158986600-386.png]]
1012 1012  
... ... @@ -1013,12 +1013,18 @@
1013 1013  
1014 1014  == 8.2 Upgrade via Linux console ==
1015 1015  
1119 +(((
1016 1016  SCP the firmware to the system** (% style="color:green" %)/var(%%)** directory and then run
1121 +)))
1017 1017  
1123 +(((
1018 1018  (% style="color:#4472c4" %)** //root@OpenWrt:~~# /sbin/sysupgrade –n /var/Your_Image//**
1125 +)))
1019 1019  
1020 1020  
1128 +(((
1021 1021  (% style="color:red" %)**NOTE**(%%): it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
1130 +)))
1022 1022  
1023 1023  
1024 1024  
... ... @@ -1027,7 +1027,7 @@
1027 1027  == 9.1  How can I configure for a customized frequency band? ==
1028 1028  
1029 1029  (((
1030 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
1139 +See below link for how to customize frequency band: [[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]
1031 1031  )))
1032 1032  
1033 1033  (((
... ... @@ -1036,7 +1036,6 @@
1036 1036  
1037 1037  == 9.2  Can I make my own firmware for the gateway, where can I find the source code? ==
1038 1038  
1039 -
1040 1040  (((
1041 1041  Yes, You can make your own firmware for the LPS8N for branding purposes or to add customized applications.
1042 1042  )))
... ... @@ -1082,7 +1082,7 @@
1082 1082  == 10.2  How to recover the LPS8N if the firmware crashes ==
1083 1083  
1084 1084  (((
1085 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
1193 +Please follow this instruction to recover your gateway:  [[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]
1086 1086  )))
1087 1087  
1088 1088  (((
... ... @@ -1125,7 +1125,7 @@
1125 1125  )))
1126 1126  
1127 1127  (((
1128 -In the old version, user can use the [[fall back ip method >>path:#_I_configured_LPS8]]to access and configure the device.
1236 +In the old version, user can use the [[fall back ip method >>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]]to access and configure the device.
1129 1129  )))
1130 1130  
1131 1131  
... ... @@ -1140,8 +1140,6 @@
1140 1140  * (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
1141 1141  * (% style="color:red" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
1142 1142  
1143 -
1144 -
1145 1145  (% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
1146 1146  
1147 1147  * (% style="color:red" %)** EC25-E**(% style="color:black" %): EMEA, Korea, Thailand, India.
... ... @@ -1152,7 +1152,7 @@
1152 1152  More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
1153 1153  
1154 1154  
1155 -= 12. Packing Info =
1261 += 12.  Packing Info =
1156 1156  
1157 1157  (((
1158 1158  **Package Includes**:
... ... @@ -1173,10 +1173,8 @@
1173 1173  
1174 1174  
1175 1175  
1282 += 13.  Support =
1176 1176  
1177 -
1178 -= 13. Support =
1179 -
1180 1180  * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
1181 1181  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1182 1182  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
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