Changes for page LPS8N -- LoRaWAN Gateway User Manual
Last modified by Kilight Cao on 2024/05/18 14:36
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... ... @@ -6,6 +6,7 @@ 6 6 7 7 **Table of Contents:** 8 8 9 +{{toc/}} 9 9 10 10 11 11 ... ... @@ -60,6 +60,9 @@ 60 60 * 64MB RAM 61 61 * 16MB Flash 62 62 64 + 65 + 66 + 63 63 (% style="color:#037691" %)**Interface:** 64 64 65 65 * 10M/100M RJ45 Ports x 1 ... ... @@ -70,6 +70,9 @@ 70 70 * Mini-PCI E connector x 1 71 71 * SX1302 + 2 x SX1250 72 72 77 + 78 + 79 + 73 73 (% style="color:#037691" %)**WiFi Spec:** 74 74 75 75 * IEEE 802.11 b/g/n ... ... @@ -83,6 +83,9 @@ 83 83 ** 11g 54M : -71dbm 84 84 ** 11n 20M : -67dbm 85 85 93 + 94 + 95 + 86 86 (% style="color:#037691" %)**LoRa Spec:** 87 87 88 88 * Up to -140 dBm sensitivity ... ... @@ -94,6 +94,9 @@ 94 94 * Dynamic data-rate (DDR) adaptation 95 95 * True antenna diversity or simultaneous dual-band operation 96 96 107 + 108 + 109 + 97 97 (% style="color:#037691" %)**Cellular 4G LTE (optional):** 98 98 99 99 * Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]] ... ... @@ -103,8 +103,13 @@ 103 103 * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage 104 104 * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems 105 105 119 + 120 + 121 + 122 + 106 106 == 1.3 Features == 107 107 125 + 108 108 * Open Source OpenWrt system 109 109 * Managed by Web GUI, SSH via WAN or WiFi 110 110 * Remote access with Reverse-SSH or remote.it ... ... @@ -119,16 +119,23 @@ 119 119 * Support LoRaWAN basic station. 120 120 * Optional 3G/4G cellular connection 121 121 140 + 141 + 142 + 122 122 == 1.4 Hardware System Structure == 123 123 145 + 124 124 [[image:1657079015096-949.png]] 125 125 126 126 149 + 127 127 == 1.5 LPS8N Applications == 128 128 152 + 129 129 [[image:1657079055940-721.png]] 130 130 131 131 156 + 132 132 == 1.6 LED Indicators == 133 133 134 134 ... ... @@ -143,15 +143,21 @@ 143 143 144 144 * **ETH LED **[[image:image-20220706115518-4.png||height="15" width="17"]] : This LED shows the ETH interface connection status. 145 145 171 + 172 + 173 + 146 146 = 2. Access and Configure LPS8N = 147 147 176 + 148 148 ((( 149 149 The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port. 150 150 ))) 151 151 152 152 182 + 153 153 == 2.1 Find IP address of LPS8N == 154 154 185 + 155 155 === 2.1.1 Connect via WiFi === 156 156 157 157 [[image:1657085974260-168.png]] ... ... @@ -175,7 +175,7 @@ 175 175 176 176 177 177 ((( 178 -Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.209 +Alternatively, connect the LPS8N Ethernet port to your router and LPS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect. 179 179 180 180 181 181 ... ... @@ -183,6 +183,7 @@ 183 183 184 184 === 2.1.3 Connect via WiFi with DHCP IP from router === 185 185 217 + 186 186 [[image:1657086192720-649.png]] 187 187 188 188 ... ... @@ -192,6 +192,7 @@ 192 192 193 193 === 2.1.4 Connect via Ethernet with fall back ip === 194 194 227 + 195 195 The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure. 196 196 197 197 ... ... @@ -198,6 +198,7 @@ 198 198 199 199 == 2.2 Access Configure Web UI == 200 200 234 + 201 201 **Web Interface** 202 202 203 203 Open a browser on the PC and type the LPS8N ip address (depends on your connect method) ... ... @@ -223,8 +223,10 @@ 223 223 224 224 = 3. Typical Network Setup = 225 225 260 + 226 226 == 3.1 Overview == 227 227 263 + 228 228 The LPS8N supports flexible network set up for different environments. This section describes the typical network topology. The network set up includes: 229 229 230 230 * **WAN Port Internet Mode** ... ... @@ -231,8 +231,12 @@ 231 231 * **WiFi Client Mode** 232 232 * **WiFi AP Mode** 233 233 270 + 271 + 272 + 234 234 == 3.2 Use WAN port to access Internet == 235 235 275 + 236 236 By default, the LPS8N is set to use the WAN port to connect to an upstream network. When you connect the LPS8N's WAN port to an upstream router, LPS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**: 237 237 238 238 ... ... @@ -239,13 +239,16 @@ 239 239 [[image:1657088560833-398.png]] 240 240 241 241 282 + 242 242 == 3.3 Access the Internet as a WiFi Client == 243 243 244 -In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 245 245 286 +In the WiFi Client Mode, LPS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 287 + 246 246 ((( 247 247 The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings** 248 248 291 + 249 249 [[image:1657088818095-182.png]] 250 250 ))) 251 251 ... ... @@ -253,11 +253,13 @@ 253 253 ((( 254 254 In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect. 255 255 299 + 256 256 257 257 ))) 258 258 259 259 == 3.4 Use built-in 4G modem for internet access == 260 260 305 + 261 261 ((( 262 262 ((( 263 263 If the LPS8N has 3G/4G Cellular modem, user can use it as main internet connection or back up. ... ... @@ -293,8 +293,10 @@ 293 293 ))) 294 294 295 295 341 + 296 296 == 3.5 Check Internet connection == 297 297 344 + 298 298 In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection. 299 299 300 300 * GREEN Tick [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection. ... ... @@ -307,14 +307,16 @@ 307 307 308 308 = 4. Example: Configure as a LoRaWAN gateway = 309 309 357 + 310 310 LPS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below. 311 311 360 + 312 312 ((( 313 313 [[image:1657091257648-882.png]] 314 314 ))) 315 315 316 316 ((( 317 -This chapter describes how to use the DLOS8Nto work with (TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])366 +This chapter describes how to use the LPS8N to work with (TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 318 318 ))) 319 319 320 320 ... ... @@ -321,6 +321,7 @@ 321 321 322 322 == 4.1 Create a gateway in TTN V3 Server == 323 323 373 + 324 324 (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.** 325 325 326 326 ((( ... ... @@ -334,6 +334,7 @@ 334 334 The example gateway id is: (% style="color:green" %)**a840411e96744154** 335 335 336 336 387 + 337 337 (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server** 338 338 339 339 [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]] ... ... @@ -341,6 +341,7 @@ 341 341 [[image:1657091739530-531.png]] 342 342 343 343 395 + 344 344 (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker** 345 345 346 346 ((( ... ... @@ -355,6 +355,9 @@ 355 355 * Australia 1 (% style="color:red" %)**corresponding Gateway server address: **(% style="color:black" %)au1.cloud.thethings.network 356 356 * Legacy V2 Console : (% style="color:red" %)**TTN v2 shuts down in December 2021** 357 357 410 + 411 + 412 + 358 358 (% style="color:#4f81bd" %)**Step 4: Create a Gateway** 359 359 360 360 [[image:1657091941182-367.png]] ... ... @@ -364,7 +364,6 @@ 364 364 365 365 Open the following page: 366 366 367 - 368 368 [[image:image-20220706155323-5.png||height="579" width="1060"]] 369 369 370 370 ... ... @@ -372,7 +372,9 @@ 372 372 373 373 374 374 ((( 375 -(% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network. 429 +(% style="color:red" %)**Notice: Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.** 430 + 431 + 376 376 ))) 377 377 378 378 After creating the gateway, you can see the gateway info, as below. ... ... @@ -380,8 +380,10 @@ 380 380 [[image:1657094130908-567.png]](% style="display:none" %) 381 381 382 382 383 -== 4.2 Configure DLOS8N to connect to TTN v3 == 384 384 440 +== 4.2 Configure LPS8N to connect to TTN v3 == 441 + 442 + 385 385 ((( 386 386 You can now configure the LPS8N to let it connect to TTN network V3. 387 387 ))) ... ... @@ -396,9 +396,10 @@ 396 396 397 397 [[image:1657094183213-301.png]] 398 398 399 -(% style="color:red" %)**Note: **The server address must match the Gateway server address you choose in TTN V3. 400 400 458 +(% style="color:red" %)**Note: The server address must match the Gateway server address you choose in TTN V3.** 401 401 460 + 402 402 In the home page, we can see the LoRaWAN connection is ready now. 403 403 404 404 [[image:1657094202420-798.png]] ... ... @@ -409,8 +409,10 @@ 409 409 [[image:1657094221515-510.png]] 410 410 411 411 471 + 412 412 == 4.3 Configure frequency == 413 413 474 + 414 414 We also need to set the frequency plan in LPS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor. 415 415 416 416 [[image:1657094249818-468.png]] ... ... @@ -542,8 +542,10 @@ 542 542 ((( 543 543 544 544 606 +((( 545 545 After user choose the frequency plan, he can see the actually frequency in used by checking the page (% style="color:green" %)**LogRead ~-~-> LoRa Log** 546 546 ))) 609 +))) 547 547 548 548 [[image:1657094930903-357.png]] 549 549 ... ... @@ -550,7 +550,7 @@ 550 550 Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 551 551 552 552 553 -=== 5.2.2 LoRa ~-~-> ABP Decryption === 616 +=== 5.2.2 LoRa ~-~-> ABP Decryption === 554 554 555 555 The LPS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as: 556 556 ... ... @@ -606,9 +606,13 @@ 606 606 607 607 == 5.4 MQTT Settings == 608 608 672 +((( 609 609 If end nodes works in ABP mode, user can configure LPS8N to transfer the data to MQTT broker, 674 +))) 610 610 676 +((( 611 611 Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]** 678 +))) 612 612 613 613 614 614 [[image:1652428705046-212.png||height="417" width="733"]] ... ... @@ -698,8 +698,15 @@ 698 698 699 699 === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 700 700 701 -Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: (% style="display:none" %)768 +Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: 702 702 770 + 771 +[[image:image-20220707112053-4.png||height="451" width="995"]] 772 + 773 +[[image:image-20220707112053-5.png||height="453" width="1004"]] 774 + 775 +(% style="display:none" %) 776 + 703 703 (% style="display:none" %) [[image:1657157402578-508.png||height="450" width="992"]] 704 704 705 705 (% id="cke_bm_589629S" style="display:none" %) [[image:image-20220707092040-2.png||height="452" width="1002"]] ... ... @@ -707,13 +707,16 @@ 707 707 [[image:image-20220707092040-3.png||height="449" width="956"]] 708 708 709 709 710 -Please see this document for detail:(% style="display:none" %) 784 +((( 785 +Please see this document for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 786 +))) 711 711 712 - [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]788 +(% style="display:none" %) (%%) 713 713 790 +((( 791 +R-SSH is for remote access device and management, introduction for how to use: [[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]] 792 +))) 714 714 715 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]** 716 - 717 717 [[image:1652429624400-864.png||height="432" width="716"]] 718 718 719 719 ... ... @@ -741,12 +741,18 @@ 741 741 742 742 [[image:1657156052651-770.png]] 743 743 821 +((( 744 744 Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade. 823 +))) 745 745 746 746 826 +((( 747 747 (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 828 +))) 748 748 830 +((( 749 749 The system will automatically boot into the new firmware after upgrade. 832 +))) 750 750 751 751 [[image:1657156094153-520.png]] 752 752 ... ... @@ -802,30 +802,46 @@ 802 802 803 803 == 6.1 Packet Filtering == 804 804 888 +((( 805 805 Drop unwanted packets. 890 +))) 806 806 892 +((( 807 807 See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]] 894 +))) 808 808 809 809 810 810 == 6.2 Remote Access == 811 811 899 +((( 812 812 Remote Access Devices for management. 901 +))) 813 813 814 -Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Remote%20Access%20Gateway/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Remote%20Access%20Gateway/]] 903 +((( 904 +Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access>>http://wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access]] 905 +))) 815 815 816 816 817 817 == 6.3 How to decode ABP LoRaWAN node == 818 818 910 +((( 819 819 Decode ABP: 912 +))) 820 820 914 +((( 821 821 [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20~~-~~--%20LG308/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]] 916 +))) 822 822 823 823 824 824 == 6.4 How to set data to MQTT broker == 825 825 921 +((( 826 826 Only support ABP LoRaWAN End Node 923 +))) 827 827 925 +((( 828 828 Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]] 927 +))) 829 829 830 830 831 831 == 6.5 More instructions == ... ... @@ -843,10 +843,10 @@ 843 843 844 844 [[image:image-20220707092040-3.png||height="449" width="956"]](% style="display:none" %) 845 845 846 -Please see this document for detail: 945 +((( 946 +Please see this document for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 947 +))) 847 847 848 -[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]] 849 - 850 850 (% style="display:none" %) (%%) 851 851 852 852 = 7. (% style="display:none" %) (%%)Linux System = ... ... @@ -987,20 +987,30 @@ 987 987 ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LPS8N/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LIG16/Firmware/ChangeLog]] ) 988 988 989 989 1089 +((( 990 990 The file named as (% style="color:green" %)** xxxxx–xxxxx-squashfs-sysupgrade.bin **(%%)is the upgrade Image. There are different methods to upgrade, as below. 1091 +))) 991 991 992 992 993 993 == 8.1 Upgrade via Web UI == 994 994 1096 +((( 995 995 Go to the page: (% style="color:green" %)**Web ~-~-> System ~-~-> Firmware Upgrade** 1098 +))) 996 996 1100 +((( 997 997 Select the required image and click (% style="color:red" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:red" %)**Process Update**(%%) to upgrade. 1102 +))) 998 998 999 999 1105 +((( 1000 1000 (% style="color:red" %)**NOTE**(%%): You normally need to **//uncheck//** the //**Preserve Settings**// checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 1107 +))) 1001 1001 1002 1002 1110 +((( 1003 1003 The system will automatically boot into the new firmware after upgrade. 1112 +))) 1004 1004 1005 1005 [[image:1657158986600-386.png]] 1006 1006 ... ... @@ -1007,12 +1007,18 @@ 1007 1007 1008 1008 == 8.2 Upgrade via Linux console == 1009 1009 1119 +((( 1010 1010 SCP the firmware to the system** (% style="color:green" %)/var(%%)** directory and then run 1121 +))) 1011 1011 1123 +((( 1012 1012 (% style="color:#4472c4" %)** //root@OpenWrt:~~# /sbin/sysupgrade –n /var/Your_Image//** 1125 +))) 1013 1013 1014 1014 1128 +((( 1015 1015 (% style="color:red" %)**NOTE**(%%): it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 1130 +))) 1016 1016 1017 1017 1018 1018 ... ... @@ -1021,7 +1021,7 @@ 1021 1021 == 9.1 How can I configure for a customized frequency band? == 1022 1022 1023 1023 ((( 1024 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**1139 +See below link for how to customize frequency band: [[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]] 1025 1025 ))) 1026 1026 1027 1027 ((( ... ... @@ -1030,7 +1030,6 @@ 1030 1030 1031 1031 == 9.2 Can I make my own firmware for the gateway, where can I find the source code? == 1032 1032 1033 - 1034 1034 ((( 1035 1035 Yes, You can make your own firmware for the LPS8N for branding purposes or to add customized applications. 1036 1036 ))) ... ... @@ -1076,7 +1076,7 @@ 1076 1076 == 10.2 How to recover the LPS8N if the firmware crashes == 1077 1077 1078 1078 ((( 1079 -Please follow this instruction to recover your gateway: **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**1193 +Please follow this instruction to recover your gateway: [[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]] 1080 1080 ))) 1081 1081 1082 1082 ((( ... ... @@ -1119,7 +1119,7 @@ 1119 1119 ))) 1120 1120 1121 1121 ((( 1122 -In the old version, user can use the [[fall back ip method >> path:#_I_configured_LPS8]]to access and configure the device.1236 +In the old version, user can use the [[fall back ip method >>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]]to access and configure the device. 1123 1123 ))) 1124 1124 1125 1125 ... ... @@ -1134,8 +1134,6 @@ 1134 1134 * (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 1135 1135 * (% style="color:red" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 1136 1136 1137 - 1138 - 1139 1139 (% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//** 1140 1140 1141 1141 * (% style="color:red" %)** EC25-E**(% style="color:black" %): EMEA, Korea, Thailand, India. ... ... @@ -1146,7 +1146,7 @@ 1146 1146 More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]]. 1147 1147 1148 1148 1149 -= 12. Packing Info = 1261 += 12. Packing Info = 1150 1150 1151 1151 ((( 1152 1152 **Package Includes**: ... ... @@ -1167,10 +1167,8 @@ 1167 1167 1168 1168 1169 1169 1282 += 13. Support = 1170 1170 1171 - 1172 -= 13. Support = 1173 - 1174 1174 * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]]. 1175 1175 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 1176 1176 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
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