Last modified by Kilight Cao on 2024/05/18 14:36
<
From version < 141.1 >
edited by Xiaoling
on 2022/07/07 09:00
To version < 158.12 >
edited by Xiaoling
on 2022/07/29 11:07
>
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Summary

Details

Page properties
Content
... ... @@ -6,6 +6,7 @@
6 6  
7 7  **Table of Contents：**
8 8  
9 +{{toc/}}
9 9  
10 10  
11 11  
... ... @@ -105,8 +105,11 @@
105 105  
106 106  
107 107  
109 +
110 +
108 108  == 1.3  Features ==
109 109  
113 +
110 110  * Open Source OpenWrt system
111 111  * Managed by Web GUI, SSH via WAN or WiFi
112 112  * Remote access with Reverse-SSH or remote.it
... ... @@ -123,16 +123,22 @@
123 123  
124 124  
125 125  
130 +
131 +
126 126  == 1.4  Hardware System Structure ==
127 127  
134 +
128 128  [[image:1657079015096-949.png]]
129 129  
130 130  
138 +
131 131  == 1.5  LPS8N Applications ==
132 132  
141 +
133 133  [[image:1657079055940-721.png]]
134 134  
135 135  
145 +
136 136  == 1.6  LED Indicators ==
137 137  
138 138  
... ... @@ -149,15 +149,20 @@
149 149  
150 150  
151 151  
162 +
163 +
152 152  = 2.  Access and Configure LPS8N =
153 153  
166 +
154 154  (((
155 155  The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port.
156 156  )))
157 157  
158 158  
172 +
159 159  == 2.1  Find IP address of LPS8N ==
160 160  
175 +
161 161  === 2.1.1  Connect via WiFi ===
162 162  
163 163  [[image:1657085974260-168.png]]
... ... @@ -181,7 +181,7 @@
181 181  
182 182  
183 183  (((
184 -Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
199 +Alternatively, connect the LPS8N Ethernet port to your router and LPS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
185 185  
186 186  
187 187  
... ... @@ -189,6 +189,7 @@
189 189  
190 190  === 2.1.3  Connect via WiFi with DHCP IP from router ===
191 191  
207 +
192 192  [[image:1657086192720-649.png]]
193 193  
194 194  
... ... @@ -198,6 +198,7 @@
198 198  
199 199  === 2.1.4  Connect via Ethernet with fall back ip ===
200 200  
217 +
201 201  The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure.
202 202  
203 203  
... ... @@ -204,6 +204,7 @@
204 204  
205 205  == 2.2  Access Configure Web UI ==
206 206  
224 +
207 207  **Web Interface**
208 208  
209 209  Open a browser on the PC and type the LPS8N ip address (depends on your connect method)
... ... @@ -229,8 +229,10 @@
229 229  
230 230  = 3.  Typical Network Setup =
231 231  
250 +
232 232  == 3.1  Overview ==
233 233  
253 +
234 234  The LPS8N supports flexible network set up for different environments. This section describes the typical network topology. The network set up includes:
235 235  
236 236  * **WAN Port Internet Mode**
... ... @@ -239,8 +239,11 @@
239 239  
240 240  
241 241  
262 +
263 +
242 242  == 3.2  Use WAN port to access Internet ==
243 243  
266 +
244 244  By default, the LPS8N is set to use the WAN port to connect to an upstream network. When you connect the LPS8N's WAN port to an upstream router, LPS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
245 245  
246 246  
... ... @@ -247,13 +247,16 @@
247 247  [[image:1657088560833-398.png]]
248 248  
249 249  
273 +
250 250  == 3.3  Access the Internet as a WiFi Client ==
251 251  
252 -In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
253 253  
277 +In the WiFi Client Mode, LPS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
278 +
254 254  (((
255 255  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
256 256  
282 +
257 257  [[image:1657088818095-182.png]]
258 258  )))
259 259  
... ... @@ -261,11 +261,13 @@
261 261  (((
262 262  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
263 263  
290 +
264 264  
265 265  )))
266 266  
267 267  == 3.4  Use built-in 4G modem for internet access ==
268 268  
296 +
269 269  (((
270 270  (((
271 271  If the LPS8N has 3G/4G Cellular modem, user can use it as main internet connection or back up.
... ... @@ -301,8 +301,10 @@
301 301  )))
302 302  
303 303  
332 +
304 304  == 3.5  Check Internet connection ==
305 305  
335 +
306 306  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
307 307  
308 308  * GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
... ... @@ -315,14 +315,16 @@
315 315  
316 316  = 4.  Example: Configure as a LoRaWAN gateway =
317 317  
348 +
318 318  LPS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
319 319  
351 +
320 320  (((
321 321  [[image:1657091257648-882.png]]
322 322  )))
323 323  
324 324  (((
325 -This chapter describes how to use the DLOS8Nto work with (TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
357 +This chapter describes how to use the LPS8N to work with (TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
326 326  )))
327 327  
328 328  
... ... @@ -329,6 +329,7 @@
329 329  
330 330  == 4.1  Create a gateway in TTN V3 Server ==
331 331  
364 +
332 332  (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
333 333  
334 334  (((
... ... @@ -342,6 +342,7 @@
342 342  The example gateway id is: (% style="color:green" %)**a840411e96744154**
343 343  
344 344  
378 +
345 345  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
346 346  
347 347  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
... ... @@ -349,6 +349,7 @@
349 349  [[image:1657091739530-531.png]]
350 350  
351 351  
386 +
352 352  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
353 353  
354 354  (((
... ... @@ -363,8 +363,6 @@
363 363  * Australia 1 (% style="color:red" %)**corresponding Gateway server address: **(% style="color:black" %)au1.cloud.thethings.network
364 364  * Legacy V2 Console : (% style="color:red" %)**TTN v2 shuts down in December 2021**
365 365  
366 -
367 -
368 368  (% style="color:#4f81bd" %)**Step 4: Create a Gateway**
369 369  
370 370  [[image:1657091941182-367.png]]
... ... @@ -374,7 +374,6 @@
374 374  
375 375  Open the following page:
376 376  
377 -
378 378   [[image:image-20220706155323-5.png||height="579" width="1060"]]
379 379  
380 380  
... ... @@ -382,7 +382,9 @@
382 382  
383 383  
384 384  (((
385 -(% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
417 +(% style="color:red" %)**Notice: Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.**
418 +
419 +
386 386  )))
387 387  
388 388  After creating the gateway, you can see the gateway info, as below.
... ... @@ -390,8 +390,10 @@
390 390  [[image:1657094130908-567.png]](% style="display:none" %)
391 391  
392 392  
393 -== 4.2  Configure DLOS8N to connect to TTN v3 ==
394 394  
428 +== 4.2  Configure LPS8N to connect to TTN v3 ==
429 +
430 +
395 395  (((
396 396  You can now configure the LPS8N to let it connect to TTN network V3.
397 397  )))
... ... @@ -406,9 +406,10 @@
406 406  
407 407  [[image:1657094183213-301.png]]
408 408  
409 -(% style="color:red" %)**Note: **The server address must match the Gateway server address you choose in TTN V3.
410 410  
446 +(% style="color:red" %)**Note: The server address must match the Gateway server address you choose in TTN V3.**
411 411  
448 +
412 412  In the home page, we can see the LoRaWAN connection is ready now.
413 413  
414 414  [[image:1657094202420-798.png]]
... ... @@ -419,8 +419,10 @@
419 419  [[image:1657094221515-510.png]]
420 420  
421 421  
459 +
422 422  == 4.3  Configure frequency ==
423 423  
462 +
424 424  We also need to set the frequency plan in LPS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor.
425 425  
426 426  [[image:1657094249818-468.png]]
... ... @@ -431,8 +431,10 @@
431 431   [[image:1657094333704-207.png]]
432 432  
433 433  
473 +
434 434  == 4.4  Add a LoRaWAN End Device ==
435 435  
476 +
436 436  (((
437 437  This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site.
438 438  )))
... ... @@ -444,7 +444,7 @@
444 444  [[image:1652422794767-871.png]]
445 445  
446 446  (((
447 -(% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.
488 +(% style="color:blue" %)**Step 1**: (%%)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.
448 448  
449 449  
450 450  )))
... ... @@ -515,29 +515,39 @@
515 515  )))
516 516  
517 517  (((
518 -(% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
559 +(% style="color:blue" %)**Step 2**:  (%%)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
560 +
561 +
519 519  )))
520 520  
521 521  (((
522 -(% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display.
565 +(% style="color:red" %)**Note that it may take some time for the device data to appear in the TTN v3 display.**
566 +
567 +
523 523  )))
524 524  
525 525  [[image:1657094791060-639.png]]
526 526  
527 527  
573 +
528 528  = 5.  Web Configure Pages =
529 529  
576 +
530 530  == 5.1  Home ==
531 531  
579 +
532 532  Shows the system running status.
533 533  
534 534  [[image:1657094893942-726.png]]
535 535  
536 536  
585 +
537 537  == 5.2  LoRa Settings ==
538 538  
588 +
539 539  === 5.2.1  LoRa ~-~-> LoRa ===
540 540  
591 +
541 541  (((
542 542  This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well.
543 543  )))
... ... @@ -552,16 +552,20 @@
552 552  (((
553 553  
554 554  
606 +(((
555 555  After user choose the frequency plan, he can see the actually frequency in used by checking the page (% style="color:green" %)**LogRead ~-~-> LoRa Log**
556 556  )))
609 +)))
557 557  
558 558  [[image:1657094930903-357.png]]
559 559  
560 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
613 +(% style="color:red" %)**Note *:** **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
561 561  
562 562  
563 -=== 5.2.2 LoRa ~-~-> ABP Decryption ===
564 564  
617 +=== 5.2.2  LoRa ~-~-> ABP Decryption ===
618 +
619 +
565 565  The LPS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
566 566  
567 567  * No internet connection.
... ... @@ -574,10 +574,13 @@
574 574  [[image:1657095412271-942.png]]
575 575  
576 576  
632 +
577 577  == 5.3  LoRaWAN Settings ==
578 578  
635 +
579 579  === 5.3.1  LoRaWAN ~-~-> LoRaWAN ===
580 580  
638 +
581 581  This page is for the connection set up to a general LoRaWAN Network server such as: [[TTN>>url:http://www.thethingsnetwork.org/]], [[ChirpStack>>url:https://www.chirpstack.io/]] etc
582 582  
583 583  [[image:1652423628833-467.png||height="357" width="755"]]
... ... @@ -591,18 +591,23 @@
591 591  **See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
592 592  
593 593  
652 +
594 594  === 5.3.2  LoRaWAN ~-~-> Amazon AWS-IoT ===
595 595  
655 +
596 596  [[image:1652428499323-384.png||height="275" width="723"]]
597 597  
658 +
598 598  (((
599 599  Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
600 600  
662 +
601 601  
602 602  )))
603 603  
604 604  === 5.3.3  LoRaWAN ~-~-> LORIOT ===
605 605  
668 +
606 606  (((
607 607  Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]]
608 608  )))
... ... @@ -614,20 +614,29 @@
614 614  [[image:1652428648903-878.png||height="266" width="731"]]
615 615  
616 616  
680 +
617 617  == 5.4  MQTT Settings ==
618 618  
683 +
684 +(((
619 619  If end nodes works in ABP mode, user can configure LPS8N to transfer the data to MQTT broker,
686 +)))
620 620  
688 +(((
621 621  Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
690 +)))
622 622  
623 623  
624 624  [[image:1652428705046-212.png||height="417" width="733"]]
625 625  
626 626  
696 +
627 627  == 5.5  System ==
628 628  
699 +
629 629  === 5.5.1  System ~-~-> System Overview ===
630 630  
702 +
631 631  Shows the system info:
632 632  
633 633  [[image:1657155158184-134.png]]
... ... @@ -636,10 +636,12 @@
636 636  
637 637  === 5.5.2  System ~-~-> General ( login settings) ===
638 638  
711 +
639 639  [[image:1657155183982-792.png]]
640 640  
714 +
641 641  (((
642 -**__System Password:__**
716 +(% style="color:#037691" %)**__System Password:__**
643 643  )))
644 644  
645 645  (((
... ... @@ -651,11 +651,11 @@
651 651  )))
652 652  
653 653  (((
654 -**__Timezone:  __**Set device timezone.
728 +(% style="color:#037691" %)**__Timezone:  __**(%%)Set device timezone.
655 655  )))
656 656  
657 657  (((
658 -**__Port forwarding:  __**Enable/Disable the HTTP and SSH access via WAN interface.
732 +(% style="color:#037691" %)**__Port forwarding:  __**(%%)Enable/Disable the HTTP and SSH access via WAN interface.
659 659  
660 660  
661 661  
... ... @@ -666,15 +666,15 @@
666 666  [[image:1657155288223-566.png]]
667 667  
668 668  (((
669 -**__LAN Settings:  __**When the LPS8N has the AP enable, LAN settings specify the network info for LPS8N's own network.
743 +(% style="color:#037691" %)**__LAN Settings:    __**(%%)When the LPS8N has the AP enable, LAN settings specify the network info for LPS8N's own network.
670 670  )))
671 671  
672 672  (((
673 -__**WAN Settings:  **__Setting for LPS8N WAN port
747 +(% style="color:#037691" %)__**WAN Settings:  **__(%%)Setting for LPS8N WAN port
674 674  )))
675 675  
676 676  (((
677 -__**WiFi Settings:  **__Setting for LPS8N WiFi IP when use it as WiFi Client
751 +(% style="color:#037691" %)__**WiFi Settings:  **__** **(%%)Setting for LPS8N WiFi IP when use it as WiFi Client
678 678  
679 679  
680 680  
... ... @@ -682,6 +682,7 @@
682 682  
683 683  === 5.5.4  System ~-~-> WiFi ===
684 684  
759 +
685 685  LPS8N WiFi Settings.
686 686  
687 687  [[image:1657155457089-430.png]]
... ... @@ -690,53 +690,71 @@
690 690  
691 691  === 5.5.5  System ~-~-> Cellular ===
692 692  
768 +
693 693  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
694 694  
695 695  
696 696  [[image:1657155507672-204.png]]
697 697  
698 -(% style="color:red" %)Note *: For LPS8N which doesn't have the cellular module, this page will shows Cellular not detected.
699 699  
775 +(% style="color:red" %)**Note *: For LPS8N which doesn't have the cellular module, this page will shows Cellular not detected.**
700 700  
701 701  
778 +
702 702  === 5.5.6  System ~-~-> Network Status ===
703 703  
704 -[[image:1652429486609-208.png||height="415" width="728"]]
705 705  
706 -=== 5.5.7 System ~-~-> Remote Mgnt & Auto Provision ===
782 +[[image:1657155554265-721.png]]
707 707  
784 +
785 +
786 +=== 5.5.7  System ~-~-> Remote Mgnt & Auto Provision ===
787 +
788 +
708 708  Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
709 709  
710 -[[image:1652429518191-846.png||height="332" width="733"]]
711 711  
712 -[[image:1652429527544-247.png||height="327" width="724"]]
792 +[[image:image-20220707112053-4.png||height="451" width="995"]]
713 713  
714 -[[image:1652429537849-154.png||height="339" width="722"]]
794 +[[image:image-20220707112053-5.png||height="453" width="1004"]]
715 715  
716 -Please see this document for detail:
796 +(% style="display:none" %)
717 717  
798 +(% style="display:none" %) [[image:1657157402578-508.png||height="450" width="992"]]
799 +
800 +(% id="cke_bm_589629S" style="display:none" %) [[image:image-20220707092040-2.png||height="452" width="1002"]]
801 +
802 +[[image:image-20220707092040-3.png||height="449" width="956"]]
803 +
804 +
718 718  (((
719 -[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
806 +Please see this document for detail:  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
720 720  )))
721 721  
809 +(% style="display:none" %) (%%)
722 722  
723 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
811 +(((
812 +R-SSH is for remote access device and management, introduction for how to use: [[Remote Access Gateway>>doc:Main.Monitor & Remote Access Gateway.WebHome]]
813 +)))
724 724  
725 725  [[image:1652429624400-864.png||height="432" width="716"]]
726 726  
727 727  
728 -=== 5.5.8 System ~-~-> Firmware Upgrade ===
729 729  
730 -We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference.
819 +=== 5.5.8  System ~-~-> Firmware Upgrade ===
731 731  
821 +
822 +We keep improving the LPS8N Linux side firmware for new features and bug fixes. Below are the links for reference.
823 +
732 732  * **Latest firmware**: [[LoRa Gateway Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]],
733 733  
734 -( [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]] )
826 +( [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware]])
735 735  
736 736  * **Change Log**: [[Firmware Change Log>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]].
737 737  
738 -( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] )
830 +( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LPS8N/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LIG16/Firmware/ChangeLog]] )
739 739  
832 +
740 740  (((
741 741  The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below.
742 742  )))
... ... @@ -745,16 +745,26 @@
745 745  (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade**
746 746  )))
747 747  
748 -[[image:1652429711145-862.png||height="270" width="737"]]
841 +[[image:1657156052651-770.png]]
749 749  
750 -Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
843 +(((
844 +Select the required image and click (% style="color:blue" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:blue" %)**Process Update**(%%) to upgrade.
845 +)))
751 751  
752 -(% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
753 753  
848 +(((
849 +(% style="color:red" %)**NOTE**: (%%)You normally need to (% style="color:blue" %)**//uncheck//**(%%) the (% style="color:blue" %)**Preserve Settings**(%%) checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
850 +
851 +
852 +)))
853 +
854 +(((
754 754  The system will automatically boot into the new firmware after upgrade.
856 +)))
755 755  
756 -[[image:1652429962190-224.png||height="358" width="729"]]
858 +[[image:1657156094153-520.png]]
757 757  
860 +
758 758  (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console
759 759  
760 760  SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run
... ... @@ -761,67 +761,147 @@
761 761  
762 762  (% style="color:#4f81bd" %)**//root@OpenWrt:~~# /sbin/sysupgrade –n /var/Your_Image//**
763 763  
867 +
764 764  (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
765 765  
766 -=== 5.5.9 System ~-~-> Reboot/Reset ===
767 767  
871 +
872 +=== 5.5.9  System ~-~-> Reboot/Reset ===
873 +
874 +
768 768  [[image:1652430197132-330.png||height="256" width="724"]]
769 769  
770 770  (((
771 771  
879 +
880 +
772 772  )))
773 773  
774 -=== 5.5.10 System ~-~-> Package Maintain ===
883 +=== 5.5.10  System ~-~-> Package Maintain ===
775 775  
776 -[[image:1652430243826-126.png||height="289" width="723"]]
777 777  
886 +[[image:1657156199070-491.png]]
887 +
778 778  Place to show what package has installed and possible to upgrade packages.
779 779  
780 -== 5.6 LogRead ==
781 781  
782 -=== 5.6.1 LogRead ~-~-> LoRa Log ===
783 783  
892 +== 5.6  LogRead ==
784 784  
894 +
895 +=== 5.6.1  LogRead ~-~-> LoRa Log ===
896 +
897 +
785 785  Show the frequency for LoRa Radio and traffics.
786 786  
787 -[[image:image-20220615204306-1.png||height="575" width="733"]]
900 +[[image:1657156300781-933.png]]
788 788  
789 789  
790 -Show the IoT Server Connection State and FWD State
791 791  
792 -[[image:image-20220616083933-1.png||height="556" width="729"]]
904 +=== 5.6.2  LogRead ~-~-> System Log ===
793 793  
794 -DLOS8 can view GPS location in the Logread FWD State
795 795  
907 +Show the system log
796 796  
797 -Show the Error logs, RxTxJson lorawan packages, and PULL State
909 +[[image:1657156341198-226.png]]
798 798  
799 -[[image:image-20220615205416-6.png||height="442" width="884"]]
800 800  
801 801  
802 -=== 5.6.2 LogRead ~-~-> System Log ===
913 += 6.  More features =
803 803  
804 -Show the system log
805 805  
806 -[[image:1652430369760-511.png||height="373" width="730"]]
916 +== 6.1 Packet Filtering ==
807 807  
808 -= 6. More features =
809 809  
810 -== 6.1 More instructions ==
919 +(((
920 +Drop unwanted packets.
921 +)))
811 811  
923 +(((
924 +See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
925 +)))
926 +
927 +
928 +
929 +== 6.2 Remote Access ==
930 +
931 +
932 +(((
933 +Remote Access Devices for management.
934 +)))
935 +
936 +(((
937 +Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access>>http://wiki.dragino.com/xwiki/bin/view/Main/Monitor%20%26%20Remote%20Access%20Gateway/?Remote%20Access]]
938 +)))
939 +
940 +
941 +
942 +== 6.3 How to decode ABP LoRaWAN node ==
943 +
944 +
945 +(((
946 +Decode ABP:
947 +)))
948 +
949 +(((
950 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20~~-~~--%20LG308/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
951 +)))
952 +
953 +
954 +
955 +== 6.4 How to set data to MQTT broker ==
956 +
957 +
958 +(((
959 +Only support ABP LoRaWAN End Node
960 +)))
961 +
962 +(((
963 +Instruction: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]
964 +)))
965 +
966 +
967 +
968 +== 6.5  More instructions ==
969 +
970 +
812 812  [[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
813 813  
814 814  
815 -= 7. Linux System =
816 816  
817 -The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
975 +== 6.6  Auto-Provision ==
818 818  
819 -== 7.1 SSH Access for Linux console ==
820 820  
821 -User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it.
978 +Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
822 822  
823 -IP address:  IP address of DLOS8N
980 +[[image:image-20220707092040-1.png||height="451" width="995"]]
824 824  
982 +[[image:image-20220707092040-2.png||height="452" width="1002"]]
983 +
984 +[[image:image-20220707092040-3.png||height="449" width="956"]](% style="display:none" %)
985 +
986 +(((
987 +Please see this document for detail: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
988 +)))
989 +
990 +(% style="display:none" %) (%%)
991 +
992 +
993 += 7.  (% style="display:none" %) (%%)Linux System =
994 +
995 +
996 +The LPS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
997 +
998 +(% style="display:none" %) (%%)
999 +
1000 +
1001 +== 7.1  SSH Access for Linux console ==
1002 +
1003 +
1004 +User can access the Linux console via the SSH protocol. Make sure your PC and the LPS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it.
1005 +
1006 +IP address:  IP address of LPS8N
1007 +
825 825  Port:         22 (via WiFi AP mode) or 2222 (via WAN Interface)
826 826  
827 827  User Name:      (% style="color:green" %)**root**
... ... @@ -830,17 +830,21 @@
830 830  
831 831  After logging in, you will be in the Linux console and can enter commands as shown below.
832 832  
833 -[[image:1652431588565-830.png]]
834 834  
835 -The “(% class="mark" %)**logread -f**(%%)” command can be used to debug how system runs.
1017 +[[image:1657158198733-338.png]]
836 836  
837 -[[image:1652431609193-637.png||height="214" width="732"]]
1019 +The “** (% style="background-color:yellow" %)logread -f(%%)**(% style="background-color:yellow" %)” (%%)command can be used to debug how system runs.
838 838  
839 839  
840 -== 7.2 Edit and Transfer files ==
1022 +[[image:1657158190234-805.png]]
841 841  
1024 +
1025 +
1026 +== 7.2  Edit and Transfer files ==
1027 +
1028 +
842 842  (((
843 -The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
1030 +The LPS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
844 844  )))
845 845  
846 846  (((
... ... @@ -848,7 +848,7 @@
848 848  )))
849 849  
850 850  (((
851 -After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows.
1038 +After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the LPS8N, or edit the files directly in the windows.
852 852  )))
853 853  
854 854  (((
... ... @@ -858,14 +858,16 @@
858 858  [[image:1652431650755-450.png]]
859 859  
860 860  
861 -== 7.3 File System ==
862 862  
1049 +== 7.3  File System ==
1050 +
1051 +
863 863  (((
864 -The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
1053 +The LPS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
865 865  )))
866 866  
867 867  (((
868 -The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
1057 +The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the LPS8N flash.
869 869  )))
870 870  
871 871  (((
... ... @@ -873,10 +873,12 @@
873 873  )))
874 874  
875 875  
876 -== 7.4 Package maintenance system ==
877 877  
878 -DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
1066 +== 7.4  Package maintenance system ==
879 879  
1068 +
1069 +LPS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure LPS8N to use **//iperf //**.
1070 +
880 880  (((
881 881  Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]])
882 882  )))
... ... @@ -886,11 +886,11 @@
886 886  )))
887 887  
888 888  (((
889 -(% style="color:green" %)**root@dragino-169d30:~~# opkg update**           (% style="color:black" %)~/~/ to get the latest packages list
1080 +(% style="color:green" %)**root@dragino-169d30:~~# opkg update**             (% style="color:black" %)~/~/ to get the latest packages list
890 890  )))
891 891  
892 892  (((
893 -(% style="color:green" %)**root@dragino-169d30:~~# opkg list**    (% style="color:black" %) ~/~/shows the available packages
1084 +(% style="color:green" %)**root@dragino-169d30:~~# opkg list**    (% style="color:black" %) ~/~/shows the available packages
894 894  )))
895 895  
896 896  (((
... ... @@ -926,48 +926,120 @@
926 926  
927 927  (((
928 928  (% style="background-color:#dcdcdc" %)//Configuring iperf.//
1120 +
1121 +
1122 +
929 929  )))
930 930  
931 -= 8. Upgrade Linux Firmware =
1125 += 8.  Upgrade Linux Firmware =
932 932  
933 933  
934 -= 9. FAQ =
1128 +We keep improving the LPS8N Linux side firmware for new features and bug fixes. Below are the links for reference.
935 935  
936 -== 9.1 How can I configure for a customized frequency band? ==
1130 +* **Latest firmware**: [[LoRa Gateway Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]],
937 937  
1132 +( [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8N/Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LIG16/Firmware]])
1133 +
1134 +* **Change Log**: [[Firmware Change Log>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]].
1135 +
1136 +( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LPS8N/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LIG16/Firmware/ChangeLog]] )
1137 +
1138 +
938 938  (((
939 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
1140 +The file named as (% style="color:green" %)** xxxxx–xxxxx-squashfs-sysupgrade.bin **(%%)is the upgrade Image. There are different methods to upgrade, as below.
940 940  )))
941 941  
1143 +
1144 +
1145 +== 8.1 Upgrade via Web UI ==
1146 +
1147 +
942 942  (((
943 -
1149 +Go to the page: (% style="color:green" %)**Web ~-~-> System ~-~-> Firmware Upgrade**
944 944  )))
945 945  
946 -== 9.2 Can I connect DLOS8N to LORIOT? ==
1152 +(((
1153 +Select the required image and click (% style="color:red" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:red" %)**Process Update**(%%) to upgrade.
1154 +)))
947 947  
948 -Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
949 949  
1157 +(((
1158 +(% style="color:red" %)**NOTE**(%%): You normally need to (% style="color:blue" %)**//uncheck//**(%%) the (% style="color:blue" %)//**Preserve Settings**//(%%) checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
1159 +)))
950 950  
951 -== 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
952 952  
953 953  (((
954 -Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
1163 +The system will automatically boot into the new firmware after upgrade.
955 955  )))
956 956  
1166 +[[image:1657158986600-386.png]]
1167 +
1168 +
1169 +
1170 +== 8.2 Upgrade via Linux console ==
1171 +
1172 +
957 957  (((
1174 +SCP the firmware to the system** (% style="color:green" %)/var(%%)** directory and then run
1175 +)))
1176 +
1177 +(((
1178 +(% style="color:#4472c4" %)** //root@OpenWrt:~~# /sbin/sysupgrade –n /var/Your_Image//**
1179 +)))
1180 +
1181 +
1182 +(((
1183 +(% style="color:red" %)**NOTE**(%%): it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
1184 +)))
1185 +
1186 +
1187 +
1188 += 9.  FAQ =
1189 +
1190 +
1191 +== 9.1  How can I configure for a customized frequency band? ==
1192 +
1193 +
1194 +(((
1195 +See below link for how to customize frequency band: [[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]
1196 +)))
1197 +
1198 +(((
1199 +
1200 +
1201 +
1202 +)))
1203 +
1204 +== 9.2  Can I make my own firmware for the gateway, where can I find the source code? ==
1205 +
1206 +
1207 +(((
1208 +Yes, You can make your own firmware for the LPS8N for branding purposes or to add customized applications.
1209 +)))
1210 +
1211 +(((
958 958  The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]
959 959  )))
960 960  
1215 +(((
1216 +
961 961  
962 -== 9.4 Can I use 868Mhz version for 915Mhz bands? ==
1218 +
1219 +)))
963 963  
1221 +== 9.3  Can I use 868Mhz version for 915Mhz bands? ==
1222 +
1223 +
964 964  It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation.
965 965  
966 966  
967 -= 10. Trouble Shooting =
968 968  
969 -== 10.1 I get kernel error when install new package, how to fix? ==
1228 += 10.  Trouble Shooting =
970 970  
1230 +
1231 +== 10.1  I get kernel error when install new package, how to fix? ==
1232 +
1233 +
971 971  In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID:
972 972  
973 973  (% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
... ... @@ -989,32 +989,38 @@
989 989  (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
990 990  
991 991  
992 -== 10.2 How to recover the DLOS8N if the firmware crashes ==
993 993  
1256 +== 10.2  How to recover the LPS8N if the firmware crashes ==
1257 +
1258 +
994 994  (((
995 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
1260 +Please follow this instruction to recover your gateway:  [[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]
996 996  )))
997 997  
998 998  (((
999 999  
1265 +
1266 +
1000 1000  )))
1001 1001  
1002 -== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
1269 +== 10.3  I configured LPS8N for WiFi access and lost its IP. What to do now? ==
1003 1003  
1004 -[[image:1652435238615-272.png||height="247" width="727"]]
1005 1005  
1272 +[[image:1657159323292-776.png]]
1273 +
1274 +
1006 1006  (((
1007 -The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
1276 +The LPS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access LPS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
1008 1008  )))
1009 1009  
1010 -(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
1279 +(% style="color:red" %)**Note: fallback IP can be disabled in the WAN and DHCP page.**
1011 1011  
1012 1012  
1013 -Steps to connect via fall back IP:
1282 +**Steps to connect via fall back IP:**
1014 1014  
1015 -~1. Connect PC’s Ethernet port to DLOS8N’s WAN port
1284 +~1. Connect PC's Ethernet port to LG01's WAN port
1016 1016  
1017 -2. Configure PC’s Ethernet port has
1286 +2. Configure PC's Ethernet port has
1018 1018   IP: 172.31.255.253 and
1019 1019   Netmask: 255.255.255.252
1020 1020  
... ... @@ -1022,32 +1022,51 @@
1022 1022  
1023 1023  [[image:1652435256286-879.png]]
1024 1024  
1025 -3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
1294 +3. In the PC, use IP address 172.31.255.254 to access the LPS8N via Web or Console.
1026 1026  
1027 1027  Please note the latest firmware uses port 8000 for http and 2222 for ssh access.
1028 1028  
1029 1029  
1030 -= 11. Order Info =
1031 1031  
1032 -(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: **
1300 +== 10.4  I connect to the LPS8N's SSID but LPS8N didn't assign DHCP IP to my laptop? ==
1033 1033  
1034 -(% style="color:#4f81bd" %) **//XXX: Frequency Band//**
1035 1035  
1036 -* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
1037 -* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
1303 +(((
1304 +This is a known bug for the firmware version before 2019-09-23 for LPS, the issue was fixed since version: LG02_LG08~-~-build-v5.2.1569218466-20190923-1402.
1305 +)))
1038 1038  
1039 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
1307 +(((
1308 +In the old version, user can use the [[fall back ip method >>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]]to access and configure the device.
1309 +)))
1040 1040  
1041 -* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India.
1042 -* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile.
1043 -* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan
1044 -* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI
1045 1045  
1312 +
1313 += 11.  Order Info =
1314 +
1315 +
1316 +**//PART: (% style="color:blue" %)LPS8N-XXX-YYY//: (%%)**
1317 +
1318 +
1319 +(% style="color:blue" %) **//XXX~://**(%%)**// Frequency Band//**
1320 +
1321 +* (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
1322 +* (% style="color:red" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
1323 +
1324 +
1325 +(% style="color:blue" %) **//YYY~://**(%%)**// 4G Cellular Option//**
1326 +
1327 +* (% style="color:red" %)** EC25-E**(% style="color:black" %): EMEA, Korea, Thailand, India.
1328 +* (% style="color:red" %)** EC25-A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile.
1329 +* (% style="color:red" %)** EC25-AU**(% style="color:black" %): Latin America, New Zeland, Taiwan
1330 +* (% style="color:red" %)** EC25-J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI
1331 +
1046 1046  More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
1047 1047  
1048 1048  
1049 -= 12. Packing Info =
1050 1050  
1336 += 12.  Packing Info =
1337 +
1338 +
1051 1051  (((
1052 1052  **Package Includes**:
1053 1053  )))
... ... @@ -1065,8 +1065,10 @@
1065 1065  * Package Size: 14.5 x 13.5 x 6 cm
1066 1066  * Weight: 300g
1067 1067  
1068 -= 13. Support =
1069 1069  
1357 +
1358 += 13.  Support =
1359 +
1070 1070  * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
1071 1071  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1072 1072  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
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