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Title
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1 -LPS8N - LoRaWAN Gateway User Manual
1 +DLOS8N
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1656917428377-954.png||height="475" width="475"]]
4 +[[image:1652409757234-446.png]]
3 3  
4 4  
5 5  
8 +**DLOS8N Outdoor LoRaWAN Gateway User Manual**
6 6  
7 -**Table of Contents：**
8 8  
11 +Table of Contents
9 9  
13 +{{toc/}}
10 10  
11 11  
12 12  
13 13  
18 += 1. Introduction =
14 14  
20 +== 1.1 What is the DLOS8N ==
15 15  
22 +The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
16 16  
24 +DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
17 17  
26 +DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
18 18  
28 +DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
19 19  
30 +DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
20 20  
21 -(% style="color:inherit; font-family:inherit; font-size:29px" %)1.  Introduction
32 +[[image:1652411526195-923.png]]
22 22  
23 -== 1.1  What is the LPS8N ==
24 24  
35 +== 1.2 Specifications ==
25 25  
37 +**Hardware System:**
26 26  
27 -(((
28 -The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
29 -)))
30 -
31 -(((
32 -The LPS8N uses (% style="color:#4f81bd" %)**Semtech packet forwarder**(%%) & (% style="color:#4f81bd" %)**LoRaWAN Station connection**(%%) and fully compatible with LoRaWAN protocol. It includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator**(%%), which provides 10 programmable parallel demodulation paths.
33 -)))
34 -
35 -(((
36 -LPS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands**(%%) to use for different countries. User can also (% style="color:#4f81bd" %)**customized the frequency bands** (%%)to use in their own LoRa network.
37 -)))
38 -
39 -(((
40 -LPS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
41 -)))
42 -
43 -(((
44 -
45 -)))
46 -
47 -[[image:1656918270059-192.png]]
48 -
49 -
50 -== 1.2  Specifications ==
51 -
52 -
53 -(% style="color:#037691" %)**Hardware System:**
54 -
55 -(((
56 56   Linux Part:
57 -)))
58 58  
59 59  * 400Mhz ar9331 processor
60 60  * 64MB RAM
61 61  * 16MB Flash
62 62  
63 -(% style="color:#037691" %)**Interface:**
45 +**Interface:**
64 64  
65 65  * 10M/100M RJ45 Ports x 1
66 66  * WiFi : 802.11 b/g/n
67 67  * LoRaWAN Wireless
68 -* Power Input: 5V DC, 2A, Type C
50 +* Power Input: 12 ~~ 24 V DC, 2 A
51 +* IEEE 802.3 af compliant PoE port (DC 37  ~~ 57 v)
69 69  * USB 2.0 host connector x 1
70 70  * Mini-PCI E connector x 1
71 71  * SX1302 + 2 x SX1250
72 72  
73 -(% style="color:#037691" %)**WiFi Spec:**
56 +**WiFi Spec:**
74 74  
75 75  * IEEE 802.11 b/g/n
76 76  * Frequency Band: 2.4 ~~ 2.462GHz
... ... @@ -83,9 +83,9 @@
83 83  ** 11g 54M : -71dbm
84 84  ** 11n 20M : -67dbm
85 85  
86 -(% style="color:#037691" %)**LoRa Spec:**
69 +**LoRa Spec:**
87 87  
88 -* Up to -140 dBm sensitivity
71 +* Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end
89 89  * 70 dB CW interferer rejection at 1 MHz offset
90 90  * Able to operate with negative SNR, CCR up to 9dB
91 91  * Emulates 49 x LoRa demodulators and 1 x (G)FSK demodulator
... ... @@ -94,115 +94,125 @@
94 94  * Dynamic data-rate (DDR) adaptation
95 95  * True antenna diversity or simultaneous dual-band operation
96 96  
97 -(% style="color:#037691" %)**Cellular 4G LTE (optional):**
80 +**Cellular 4G LTE (optional):**
98 98  
99 -* Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
100 -* Micro SIM Slot
101 -* External 4G Sticker Antenna.
82 +* Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
83 +* Standard Size SIM Slot
84 +* 2 x 4G Sticker Antenna.
102 102  * Up to 150Mbps downlink and 50Mbps uplink data rates
103 103  * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage
104 104  * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems
105 105  
89 +**Power over Ethernet:**
106 106  
91 +* IEEE 802.3af compliant.
92 +* Support wide input voltage range  37Vdc to 57Vdc.
93 +* Thermal cut off.
94 +* Short circuit protection.
95 +* Over current protection
96 +* Isolation level 4 KVrms.
97 +* Enhanced surge protection
107 107  
99 +== 1.3 Features ==
108 108  
109 -== 1.3  Features ==
101 +* Open Source Embedded Linux system
102 +* Managed by Web GUI, SSH via LAN or WiFi
103 +* Support Semtech UDP packet forwarder
104 +* Support LoRaWAN Station Connection
105 +* Cellular Failover conntection(option)
106 +* Direct Communication to LoRaWAN ABP Node
107 +* LoRaWAN packet filtering
108 +* Far seeing LED indicator
109 +* Built-in GPS module for location & timing
110 +* External fiber glass antenna
111 +* Auto-Provision
112 +* Remote Monitoring
113 +* 802.3af PoE
114 +* IP65
115 +* Lighting Protection
116 +* Power Consumption:12v ,300-500mA
110 110  
111 -* Open Source OpenWrt system
112 -* Managed by Web GUI, SSH via WAN or WiFi
113 -* Remote access with Reverse-SSH or remote.it
114 -* Emulates 49x LoRa demodulators
115 -* LoRaWAN Gateway
116 -* 10 programmable parallel demodulation paths
117 -* Pre-configure to support different LoRaWAN regional settings.
118 -* Allow to customize LoRaWAN regional parameters.
119 -* Support Local decode ABP end node info and transfer to MQTT server
120 -* Support different level log in.
121 -* Support Semtech Packet Forwarder
122 -* Support LoRaWAN basic station.
123 -* Optional 3G/4G cellular connection
118 +== 1.4 Hardware System Structure ==
124 124  
120 +[[image:1652411641871-482.png||height="425" width="732"]]
125 125  
126 126  
123 +== 1.5 DLOS8N Applications ==
127 127  
128 -== 1.4  Hardware System Structure ==
125 +[[image:1652411671209-920.png||height="618" width="650"]]
129 129  
130 -[[image:1657079015096-949.png]]
131 131  
128 +== 1.6 LED Indicators ==
132 132  
133 -== 1.5  LPS8N Applications ==
130 +[[image:1652411720670-489.png]]
134 134  
135 -[[image:1657079055940-721.png]]
136 136  
133 +There is a waterproof triple color LED on DLOS8N enclosure, the meaning of the LED is:
137 137  
138 -== 1.6  LED Indicators ==
135 +(((
136 +(((
137 +* (((
138 +(% style="color:green" %)**SOLID GREEN**: (% style="color:black" %)DLOS8N is alive with LoRaWAN server connection.
139 +)))
140 +)))
139 139  
142 +* (((
143 +(% style="color:green" %)**BLINKING GREEN**:(% style="color:black" %) a) Device has internet connection but no LoRaWAN Connection.  or b) Device is in booting stage, in this stage, it will (% style="color:green" %)**BLINKING GREEN**(% style="color:black" %) for several seconds and then (% style="color:red" %)**RED** (% style="color:black" %)and (% style="color:#ffc000" %)**YELLOW** (% style="color:black" %)will blink together.
144 +)))
145 +* (((
146 +(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection.
147 +)))
148 +)))
140 140  
141 -LPS8N has totally four LEDs, They are:
142 142  
143 -* **Power LED **[[image:image-20220706115518-1.png||height="15" width="16"]] : This (% style="color:red" %)**RED LED**(%%) will be **solid on** if the device is properly powered.
144 -* **LoRa LED   **[[image:image-20220706115518-2.png||height="15" width="15"]] : This **RGB LED** will** (% style="color:green" %)blink GREEN(%%)** when LoRaWAN module starts or transmit a packet.
145 -* **SYS LED    ** [[image:image-20220706115518-3.png||height="16" width="16"]] : This **RGB LED** will shows different colors on different state:
146 -** (% style="color:blue" %)**SOLID BLUE**(%%): Device is alive with LoRaWAN server connection.
147 -** (% style="color:blue" %)**BLINKING BLUE**(%%): a) Device has internet connection but no LoRaWAN Connection.  or b) Device is in booting stage, in this stage, it will (% style="color:blue" %)**BLINKING BLUE**(%%) for several seconds and then with (% style="color:red" %)**SOLID RED**(%%) and (% style="color:blue" %)**BLINKING BLUE**(%%) together
148 -** (% style="color:red" %)**SOLID RED**(%%): Device doesn't have Internet connection.
151 +== 1.7 WiFi Direction ==
149 149  
150 -* **ETH LED    **[[image:image-20220706115518-4.png||height="15" width="17"]] :  This LED shows the ETH interface connection status.
153 +DLOS8N use directional WiFi Antenna. The best direction is as below:
151 151  
155 +[[image:1652412859663-161.png||height="341" width="333"]]
152 152  
153 -= 2.  Access and Configure LPS8N =
154 154  
155 -(((
156 -The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port.
157 -)))
158 += 2. Access and Configure DLOS8N =
158 158  
160 +The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
159 159  
160 -== 2.1  Find IP address of LPS8N ==
162 +== 2.1 Find IP address of DLOS8N ==
161 161  
162 -=== 2.1.1  Connect via WiFi ===
164 +=== 2.1.1 Connect via WiFi ===
163 163  
164 -[[image:1657085974260-168.png]]
166 +[[image:1652412985720-934.png]]
165 165  
166 166  
167 -At the first boot of LPS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: (% style="background-color:yellow" %)dragino+dragino
169 +At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password:
168 168  
169 169  [[image:1652413127647-377.png]]
170 170  
173 +(% style="background-color:#ffffcc" %)dragino+dragino
171 171  
172 -(((
173 173  User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1
174 174  
175 175  
176 -
177 -)))
178 +=== 2.1.2 Connect via Ethernet with DHCP IP from router ===
178 178  
179 -=== 2.1.2  Connect via Ethernet with DHCP IP from router ===
180 +[[image:1652414114583-532.png]]
180 180  
181 -[[image:1657086105922-299.png]]
182 182  
183 +Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
183 183  
184 -(((
185 -Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
186 186  
186 +=== 2.1.3 Connect via WiFi with DHCP IP from router ===
187 187  
188 -
189 -)))
188 +[[image:1652414137639-956.png]]
190 190  
191 -=== 2.1.3  Connect via WiFi with DHCP IP from router ===
192 192  
193 -[[image:1657086192720-649.png]]
191 +If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N.
194 194  
195 195  
196 -If the LPS8N already connect to the router via WiFi, use can use the WiFi IP to connect to LPS8N.
194 +=== 2.1.4 Connect via Ethernet with fall back ip ===
197 197  
196 +The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure.
198 198  
199 199  
200 -=== 2.1.4  Connect via Ethernet with fall back ip ===
201 -
202 -The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn’t connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure.
203 -
204 -
205 -
206 206  == 2.2 Access Configure Web UI ==
207 207  
208 208  **Web Interface**
... ... @@ -226,6 +226,9 @@
226 226  
227 227  [[image:1652414287022-223.png]]
228 228  
222 +
223 +
224 +
229 229  = 3. Typical Network Setup =
230 230  
231 231  == 3.1 Overview ==
... ... @@ -243,85 +243,75 @@
243 243  
244 244  [[image:1652420169255-959.png]]
245 245  
242 +
246 246  == 3.3 Access the Internet as a WiFi Client ==
247 247  
248 248  In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
249 249  
250 -(((
251 251  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
252 -)))
253 253  
254 254  [[image:1652420327792-211.png]]
255 255  
256 -(((
251 +
257 257  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
258 -)))
259 259  
254 +
260 260  == 3.4 Access the Internet via Cellular ==
261 261  
262 262  If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up.
263 263  
264 -(((
259 +
265 265  First, release the four screws of DLOS8N, pull out PCB and install SIM card as below:
266 -)))
267 267  
268 268  [[image:1652420606018-181.png]]
269 269  
270 270  
271 -(((
272 -[[image:1652420718132-929.png||height="427" width="727"]]
273 -)))
265 +[[image:1652420718132-929.png||height="450" width="766"]]
274 274  
275 -(((
267 +
276 276  The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
277 -)))
278 278  
279 -(((
270 +
280 280  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
281 -)))
282 282  
283 -(((
284 284  [[image:1652421032117-341.png||height="329" width="752"]]
285 -)))
286 286  
287 287  (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
288 288  
277 +
289 289  == 3.5 Check Internet connection ==
290 290  
291 291  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
292 292  
293 -* GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
294 -* Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
295 -* RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected.
282 +* GREEN Tick ​​​​[[image:1652421151598-130.png||height="23" width="24"]] : This interface has Internet connection.
283 +* Yellow Tick  [[image:1652421168047-470.png||height="22" width="21"]] : This interface has IP address but don’t use it for internet connection.
284 +* RED Cross   [[image:1652421179500-890.png||height="24" width="27"]] : This interface doesn’t connected.
296 296  
297 297  [[image:1652421351382-793.png||height="339" width="765"]]
298 298  
288 +
299 299  = 4. Example: Configure as a LoRaWAN gateway =
300 300  
301 301  DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
302 302  
303 -(((
304 304  [[image:image-20220513140429-1.png||height="565" width="824"]]
305 -)))
306 306  
307 307  This chapter describes how to use the DLOS8Nto work with
308 308  
309 -TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
297 +[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
310 310  
299 +
311 311  == 4.1 Create a gateway in TTN V3 Server ==
312 312  
313 313  (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
314 314  
315 -(((
316 316  Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
317 -)))
318 318  
319 -(((
320 320  [[image:1652421929753-168.png||height="403" width="739"]]
321 -)))
322 322  
323 -The example gateway id is: **a840411e96744154**
308 +The example gateway id is: a840411e96744154
324 324  
310 +
325 325  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
326 326  
327 327  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
... ... @@ -328,12 +328,12 @@
328 328  
329 329  [[image:1652422127479-258.png||height="346" width="738"]]
330 330  
317 +
331 331  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
332 332  
333 -(((
334 334  [[image:1652422142236-792.png||height="356" width="737"]]
335 -)))
336 336  
322 +
337 337  (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address**
338 338  
339 339  * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network
... ... @@ -353,27 +353,20 @@
353 353  
354 354  [[image:1652422479876-297.png||height="398" width="729"]]
355 355  
356 -(((
357 357  (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
358 -)))
359 359  
360 360  After creating the gateway, you can see the gateway info, as below.
361 361  
362 362  [[image:1652422509034-682.png||height="299" width="739"]]
363 363  
348 +
364 364  == 4.2 Configure DLOS8N to connect to TTN v3 ==
365 365  
366 -(((
367 367  You can now configure the DLOS8N to let it connect to TTN network V3.
368 -)))
369 369  
370 -(((
371 371  Make sure your DLOS8N has a working Internet Connection first.
372 -)))
373 373  
374 -(((
375 375  Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply**
376 -)))
377 377  
378 378  [[image:1652422624783-580.png||height="327" width="729"]]
379 379  
... ... @@ -387,6 +387,7 @@
387 387  
388 388  [[image:1652422703020-955.png||height="343" width="730"]]
389 389  
369 +
390 390  == 4.3 Configure frequency ==
391 391  
392 392  We also need to set the frequency plan in DLOS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor.
... ... @@ -398,47 +398,33 @@
398 398  
399 399   [[image:1652422763536-750.png||height="514" width="730"]]
400 400  
401 -== 4.4 Add a LoRaWAN End Device ==
402 402  
403 -(((
382 +4.4 Add a LoRaWAN End Device
383 +
404 404  This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site.
405 -)))
406 406  
407 -(((
408 408  We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar.
409 -)))
410 410  
411 411  [[image:1652422794767-871.png]]
412 412  
413 -(((
414 414  (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.
415 -)))
416 416  
417 -(((
418 418  Three codes are required to define the device in TTN v3:
419 -)))
420 420  
421 421  * DEV EUI - Unique ID code for a particular device.
422 422  * APP EUI - ID code for an Application defined in TTN v3.
423 423  * APP Key - Unique key to secure communications with a particular device.
424 424  
425 -(((
426 426  A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below.
427 -)))
428 428  
429 429  [[image:1652422840936-838.png]]
430 430  
431 -(((
402 +
432 432  (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
433 -)))
434 434  
435 -(((
436 436  For the TTN v3 server, you can use the codes set in the device as in the following example.
437 -)))
438 438  
439 -(((
440 440  Select **Add Application** to open the screen below.
441 -)))
442 442  
443 443  [[image:1652422946999-255.png||height="356" width="744"]]
444 444  
... ... @@ -448,13 +448,10 @@
448 448  
449 449  [[image:1652422975885-591.png||height="359" width="726"]]
450 450  
451 -(((
452 452  Select OTAA activation mode
453 -)))
454 454  
455 -(((
419 +
456 456  The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
457 -)))
458 458  
459 459  [[image:1652422998005-968.png||height="352" width="744"]]
460 460  
... ... @@ -466,20 +466,16 @@
466 466  
467 467  [[image:1652423046741-467.png||height="355" width="736"]]
468 468  
469 -(((
470 470  Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
471 -)))
472 472  
473 -(((
434 +
474 474  (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
475 -)))
476 476  
477 -(((
478 478  (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display.
479 -)))
480 480  
481 481  [[image:1652423277549-324.png||height="273" width="745"]]
482 482  
441 +
483 483  = 5. Web Configure Pages =
484 484  
485 485  == 5.1 Home ==
... ... @@ -488,43 +488,39 @@
488 488  
489 489  [[image:1652423418568-752.png||height="329" width="724"]]
490 490  
450 +
491 491  == 5.2 LoRa Settings ==
492 492  
493 493  === 5.2.1 LoRa ~-~-> LoRa ===
494 494  
495 -(((
496 496  This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well.
497 -)))
498 498  
499 -(((
500 500  Different DLOS8N hardware version can support different frequency range:
501 -)))
502 502  
503 503  * **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
504 504  * **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
505 505  
506 -(((
507 507  After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log**
508 -)))
509 509  
510 510  [[image:1652423554776-574.png||height="380" width="740"]]
511 511  
512 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
466 +Note *: See this instruction for how to customize frequency band:
513 513  
468 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
514 514  
470 +
515 515  === 5.2.2 LoRa ~-~-> ABP Decryption ===
516 516  
517 517  The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
518 518  
519 519  * No internet connection.
520 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
476 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
521 521  
522 -(((
523 -Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
524 -)))
478 +Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
525 525  
526 526  [[image:1652423628833-467.png||height="357" width="755"]]
527 527  
482 +
528 528  == 5.3 LoRaWAN Settings ==
529 529  
530 530  === 5.3.1 LoRaWAN ~-~-> LoRaWAN ===
... ... @@ -539,37 +539,36 @@
539 539  
540 540  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
541 541  
542 -**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
497 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
543 543  
499 +
544 544  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
545 545  
546 546  [[image:1652428499323-384.png||height="275" width="723"]]
547 547  
548 -(((
549 -Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
550 -)))
504 +Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
551 551  
506 +
552 552  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
553 553  
554 -(((
555 555  Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]]
556 -)))
557 557  
558 -(((
559 -Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
560 -)))
511 +Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
561 561  
562 562  [[image:1652428648903-878.png||height="266" width="731"]]
563 563  
515 +
564 564  == 5.4 MQTT Settings ==
565 565  
566 566  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
567 567  
568 -Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
520 +Instruction:
569 569  
522 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
570 570  
571 571  [[image:1652428705046-212.png||height="417" width="733"]]
572 572  
526 +
573 573  == 5.5 System ==
574 574  
575 575  === 5.5.1 System ~-~-> System Overview ===
... ... @@ -578,48 +578,59 @@
578 578  
579 579  [[image:1652428773760-580.png||height="408" width="728"]]
580 580  
535 +
581 581  === 5.5.2 System ~-~-> General ( login settings) ===
582 582  
583 583  [[image:1652428861256-300.png||height="354" width="724"]]
584 584  
585 -(((
586 586  **__System Password:__**
587 -)))
588 588  
589 -(((
590 590  There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface.
591 -)))
592 592  
593 -(((
594 594  This page can be used to set the password for them.
595 -)))
596 596  
597 597  (((
598 -**__Timezone:__**Set device timezone.
547 +
599 599  )))
600 600  
550 +**__Timezone:__**
551 +
552 +Set device timezone.
553 +
601 601  (((
602 -**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface.
555 +
603 603  )))
604 604  
558 +**__Port forwarding:__**
559 +
560 +Enable/Disable the HTTP and SSH access via WAN interface.
561 +
562 +
605 605  === 5.5.3 System ~-~-> Network ===
606 606  
607 607  [[image:1652429149053-824.png||height="467" width="725"]]
608 608  
609 -(((
610 -**__LAN Settings:__**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
611 -)))
567 +**__LAN Settings:__**
612 612  
569 +When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
570 +
613 613  (((
614 -__**WAN Settings:**__Setting for DLOS8N WAN port
572 +
615 615  )))
616 616  
617 -(((
618 -__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client
575 +__**WAN Settings:**__
619 619  
577 +Setting for DLOS8N WAN port
578 +
579 +(((
620 620  
621 621  )))
622 622  
583 +__**WiFi Settings:**__
584 +
585 +Setting for DLOS8N WiFi IP when use it as WiFi Client
586 +
587 +
623 623  === 5.5.4 System ~-~-> WiFi ===
624 624  
625 625  DLOS8N WiFi Settings.
... ... @@ -626,6 +626,7 @@
626 626  
627 627  [[image:1652429430767-921.png||height="367" width="723"]]
628 628  
594 +
629 629  === 5.5.5 System ~-~-> Cellular ===
630 630  
631 631  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
... ... @@ -634,10 +634,12 @@
634 634  
635 635  (% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
636 636  
603 +
637 637  === 5.5.6 System ~-~-> Network Status ===
638 638  
639 639  [[image:1652429486609-208.png||height="415" width="728"]]
640 640  
608 +
641 641  === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision ===
642 642  
643 643  Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
... ... @@ -650,13 +650,13 @@
650 650  
651 651  Please see this document for detail:
652 652  
653 -(((
654 654  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
655 -)))
656 656  
657 657  
658 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
624 +R-SSH is for remote access device and management, introduction for how to use:
659 659  
626 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
627 +
660 660  [[image:1652429624400-864.png||height="432" width="716"]]
661 661  
662 662  
... ... @@ -672,16 +672,14 @@
672 672  
673 673  ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] )
674 674  
675 -(((
643 +
676 676  The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below.
677 -)))
678 678  
679 -(((
680 680  (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade**
681 -)))
682 682  
683 683  [[image:1652429711145-862.png||height="270" width="737"]]
684 684  
650 +
685 685  Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
686 686  
687 687  (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
... ... @@ -690,6 +690,7 @@
690 690  
691 691  [[image:1652429962190-224.png||height="358" width="729"]]
692 692  
659 +
693 693  (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console
694 694  
695 695  SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run
... ... @@ -698,13 +698,11 @@
698 698  
699 699  (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
700 700  
668 +
701 701  === 5.5.9 System ~-~-> Reboot/Reset ===
702 702  
703 703  [[image:1652430197132-330.png||height="256" width="724"]]
704 704  
705 -(((
706 -
707 -)))
708 708  
709 709  === 5.5.10 System ~-~-> Package Maintain ===
710 710  
... ... @@ -712,28 +712,16 @@
712 712  
713 713  Place to show what package has installed and possible to upgrade packages.
714 714  
680 +
715 715  == 5.6 LogRead ==
716 716  
717 717  === 5.6.1 LogRead ~-~-> LoRa Log ===
718 718  
685 +[[image:1652430356784-567.png||height="325" width="730"]]
719 719  
720 720  Show the frequency for LoRa Radio and traffics.
721 721  
722 -[[image:image-20220615204306-1.png||height="575" width="733"]]
723 723  
724 -
725 -Show the IoT Server Connection State and FWD State
726 -
727 -[[image:image-20220616083933-1.png||height="556" width="729"]]
728 -
729 -DLOS8 can view GPS location in the Logread FWD State
730 -
731 -
732 -Show the Error logs, RxTxJson lorawan packages, and PULL State
733 -
734 -[[image:image-20220615205416-6.png||height="442" width="884"]]
735 -
736 -
737 737  === 5.6.2 LogRead ~-~-> System Log ===
738 738  
739 739  Show the system log
... ... @@ -740,11 +740,12 @@
740 740  
741 741  [[image:1652430369760-511.png||height="373" width="730"]]
742 742  
696 +
743 743  = 6. More features =
744 744  
745 745  == 6.1 More instructions ==
746 746  
747 -[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
701 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
748 748  
749 749  
750 750  = 7. Linux System =
... ... @@ -774,21 +774,13 @@
774 774  
775 775  == 7.2 Edit and Transfer files ==
776 776  
777 -(((
778 778  The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
779 -)))
780 780  
781 -(((
782 782  In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility.
783 -)))
784 784  
785 -(((
786 786  After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows.
787 -)))
788 788  
789 -(((
790 790  Screenshot is as below:
791 -)))
792 792  
793 793  [[image:1652431650755-450.png]]
794 794  
... ... @@ -795,17 +795,11 @@
795 795  
796 796  == 7.3 File System ==
797 797  
798 -(((
799 799  The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
800 -)))
801 801  
802 -(((
803 803  The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
804 -)))
805 805  
806 -(((
807 807  You can use an external USB flash memory device to extend the size of flash memory for storage.
808 -)))
809 809  
810 810  
811 811  == 7.4 Package maintenance system ==
... ... @@ -812,13 +812,9 @@
812 812  
813 813  DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
814 814  
815 -(((
816 816  Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]])
817 -)))
818 818  
819 -(((
820 820  **In Linux Console run:**
821 -)))
822 822  
823 823  (((
824 824  (% style="color:green" %)**root@dragino-169d30:~~# opkg update**           (% style="color:black" %)~/~/ to get the latest packages list
... ... @@ -870,28 +870,21 @@
870 870  
871 871  == 9.1 How can I configure for a customized frequency band? ==
872 872  
873 -(((
874 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
875 -)))
809 +See below link for how to customize frequency band:
876 876  
877 -(((
878 -
879 -)))
811 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
880 880  
813 +
881 881  == 9.2 Can I connect DLOS8N to LORIOT? ==
882 882  
883 -Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
816 +Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
884 884  
885 885  
886 886  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
887 887  
888 -(((
889 889  Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
890 -)))
891 891  
892 -(((
893 893  The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]
894 -)))
895 895  
896 896  
897 897  == 9.4 Can I use 868Mhz version for 915Mhz bands? ==
... ... @@ -907,7 +907,7 @@
907 907  
908 908  (% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
909 909  
910 -(% style="background-color:yellow" %)Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
839 +Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
911 911  
912 912  (% style="background-color:yellow" %)Collected errors:
913 913  
... ... @@ -917,9 +917,7 @@
917 917  
918 918   (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
919 919  
920 -(((
921 921  In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same.
922 -)))
923 923  
924 924  (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
925 925  
... ... @@ -926,23 +926,18 @@
926 926  
927 927  == 10.2 How to recover the DLOS8N if the firmware crashes ==
928 928  
929 -(((
930 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
931 -)))
856 +Please follow this instruction to recover your gateway:
932 932  
933 -(((
934 -
935 -)))
858 +[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
936 936  
860 +
937 937  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
938 938  
939 939  [[image:1652435238615-272.png||height="247" width="727"]]
940 940  
941 -(((
942 942  The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
943 -)))
944 944  
945 -(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
867 +(Note: fallback IP can be disabled in the WAN and DHCP page)
946 946  
947 947  
948 948  Steps to connect via fall back IP:
... ... @@ -950,8 +950,8 @@
950 950  ~1. Connect PC’s Ethernet port to DLOS8N’s WAN port
951 951  
952 952  2. Configure PC’s Ethernet port has
953 - IP: 172.31.255.253 and
954 - Netmask: 255.255.255.252
875 +IP: 172.31.255.253 and
876 +Netmask: 255.255.255.252
955 955  
956 956  As below photo:
957 957  
... ... @@ -961,39 +961,33 @@
961 961  
962 962  Please note the latest firmware uses port 8000 for http and 2222 for ssh access.
963 963  
964 -
965 965  = 11. Order Info =
966 966  
967 -(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: **
888 +**//PART: DLOS8N-XXX-YYY//:**
968 968  
969 -(% style="color:#4f81bd" %) **//XXX: Frequency Band//**
890 +**//XXX: Frequency Band//**
970 970  
971 -* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
972 -* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
892 +* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
893 +* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
973 973  
974 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
895 +**//YYY: 4G Cellular Option//**
975 975  
976 -* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India.
977 -* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile.
978 -* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan
979 -* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI
897 +* **E**: EMEA, Korea, Thailand, India.
898 +* **A**: North America/ Rogers/AT&T/T-Mobile.
899 +* **AU**: Latin America, New Zeland, Taiwan
900 +* **J**: Japan, DOCOMO/SoftBank/ KDDI
980 980  
981 981  More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
982 982  
983 -
984 984  = 12. Packing Info =
985 985  
986 -(((
987 987  **Package Includes**:
988 -)))
989 989  
990 990  * DLOS8N LoRaWAN Gateway x 1
991 991  * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered
992 992  * Packaging with environmental protection paper box
993 993  
994 -(((
995 995  **Dimension and weight**:
996 -)))
997 997  
998 998  * Device Size: 12 x 12 x 3 cm
999 999  * Weight: 187g
... ... @@ -1002,7 +1002,7 @@
1002 1002  
1003 1003  = 13. Support =
1004 1004  
1005 -* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
921 +* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1006 1006  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1007 1007  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1008 1008  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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