Changes for page LPS8N -- LoRaWAN Gateway User Manual
Last modified by Kilight Cao on 2024/05/18 14:36
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... ... @@ -1,1 +1,1 @@ 1 -L PS8N- LoRaWAN Gateway User Manual1 +DLOS8N - Content
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... ... @@ -1,57 +1,50 @@ 1 + 2 + 1 1 (% style="text-align:center" %) 2 -[[image:165 6917428377-954.png||height="475" width="475"]]4 +[[image:1652409757234-446.png||height="399" width="399"]] 3 3 4 4 5 5 8 +**DLOS8N Outdoor LoRaWAN Gateway User Manual** 6 6 10 + 7 7 **Table of Contents:** 8 8 13 +{{toc/}} 9 9 10 10 11 11 12 12 18 += 1. Introduction = 13 13 20 +== 1.1 What is the DLOS8N == 14 14 15 - 16 - 17 - 18 - 19 - 20 - 21 -(% style="color:inherit; font-family:inherit; font-size:29px" %)1. Introduction 22 - 23 -== 1.1 What is the LPS8N == 24 - 25 - 26 - 27 27 ((( 28 -The L PS8N is an (% style="color:#4f81bd" %)**open source LoRaWANIndoorGateway**(%%).It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellularnetwork. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.23 +The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 29 29 ))) 30 30 31 31 ((( 32 - TheLPS8N uses(% style="color:#4f81bd" %)**Semtech packet forwarder**(%%)&(% style="color:#4f81bd" %)**LoRaWAN Station connection**(%%)andfully compatible with LoRaWAN protocol.Itincludes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator**(%%), which provides 10 programmable parallel demodulation paths.27 +DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator. 33 33 ))) 34 34 35 35 ((( 36 -L PS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands**(%%)(% style="color:#4f81bd" %)**customizedthe frequency bands**(%%)to use in their own LoRa network.31 +DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network. 37 37 ))) 38 38 39 39 ((( 40 -L PS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.35 +DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service. 41 41 ))) 42 42 43 43 ((( 44 - 39 +DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings. 45 45 ))) 46 46 47 -[[image:165 6918270059-192.png]]42 +[[image:1652411526195-923.png||height="494" width="731"]] 48 48 44 +== 1.2 Specifications == 49 49 50 - ==1.2Specifications==46 +**Hardware System:** 51 51 52 - 53 -(% style="color:#037691" %)**Hardware System:** 54 - 55 55 ((( 56 56 Linux Part: 57 57 ))) ... ... @@ -60,17 +60,18 @@ 60 60 * 64MB RAM 61 61 * 16MB Flash 62 62 63 - (% style="color:#037691" %)**Interface:**56 +**Interface:** 64 64 65 65 * 10M/100M RJ45 Ports x 1 66 66 * WiFi : 802.11 b/g/n 67 67 * LoRaWAN Wireless 68 -* Power Input: 5V DC, 2A, Type C 61 +* Power Input: 12 ~~ 24 V DC, 2 A 62 +* IEEE 802.3 af compliant PoE port (DC 37 ~~ 57 v) 69 69 * USB 2.0 host connector x 1 70 70 * Mini-PCI E connector x 1 71 71 * SX1302 + 2 x SX1250 72 72 73 - (% style="color:#037691" %)**WiFi Spec:**67 +**WiFi Spec:** 74 74 75 75 * IEEE 802.11 b/g/n 76 76 * Frequency Band: 2.4 ~~ 2.462GHz ... ... @@ -83,9 +83,9 @@ 83 83 ** 11g 54M : -71dbm 84 84 ** 11n 20M : -67dbm 85 85 86 - (% style="color:#037691" %)**LoRa Spec:**80 +**LoRa Spec:** 87 87 88 -* Up to -140 dBm sensitivity 82 +* Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end 89 89 * 70 dB CW interferer rejection at 1 MHz offset 90 90 * Able to operate with negative SNR, CCR up to 9dB 91 91 * Emulates 49 x LoRa demodulators and 1 x (G)FSK demodulator ... ... @@ -94,110 +94,120 @@ 94 94 * Dynamic data-rate (DDR) adaptation 95 95 * True antenna diversity or simultaneous dual-band operation 96 96 97 - (% style="color:#037691" %)**Cellular 4G LTE (optional):**91 +**Cellular 4G LTE (optional):** 98 98 99 -* Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]] 100 -* MicroSIM Slot101 -* External4G Sticker Antenna.93 +* Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]] 94 +* Standard Size SIM Slot 95 +* 2 x 4G Sticker Antenna. 102 102 * Up to 150Mbps downlink and 50Mbps uplink data rates 103 103 * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage 104 104 * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems 105 105 106 - ==1.3 Features ==100 +**Power over Ethernet:** 107 107 102 +* IEEE 802.3af compliant. 103 +* Support wide input voltage range 37Vdc to 57Vdc. 104 +* Thermal cut off. 105 +* Short circuit protection. 106 +* Over current protection 107 +* Isolation level 4 KVrms. 108 +* Enhanced surge protection 108 108 109 -* Open Source OpenWrt system 110 -* Managed by Web GUI, SSH via WAN or WiFi 111 -* Remote access with Reverse-SSH or remote.it 112 -* Emulates 49x LoRa demodulators 113 -* LoRaWAN Gateway 114 -* 10 programmable parallel demodulation paths 115 -* Pre-configure to support different LoRaWAN regional settings. 116 -* Allow to customize LoRaWAN regional parameters. 117 -* Support Local decode ABP end node info and transfer to MQTT server 118 -* Support different level log in. 119 -* Support Semtech Packet Forwarder 120 -* Support LoRaWAN basic station. 121 -* Optional 3G/4G cellular connection 110 +== 1.3 Features == 122 122 123 -== 1.4 Hardware System Structure == 112 +* Open Source Embedded Linux system 113 +* Managed by Web GUI, SSH via LAN or WiFi 114 +* Support Semtech UDP packet forwarder 115 +* Support LoRaWAN Station Connection 116 +* Cellular Failover conntection(option) 117 +* Direct Communication to LoRaWAN ABP Node 118 +* LoRaWAN packet filtering 119 +* Far seeing LED indicator 120 +* Built-in GPS module for location & timing 121 +* External fiber glass antenna 122 +* Auto-Provision 123 +* Remote Monitoring 124 +* 802.3af PoE 125 +* IP65 126 +* Lighting Protection 127 +* Power Consumption:12v ,300-500mA 124 124 125 - [[image:1657079015096-949.png]]129 +== 1.4 Hardware System Structure == 126 126 131 +[[image:1652411641871-482.png||height="416" width="716"]] 127 127 128 -== 1.5 PS8N Applications ==133 +== 1.5 DLOS8N Applications == 129 129 130 -[[image:16570 79055940-721.png]]135 +[[image:1652411671209-920.png||height="618" width="650"]] 131 131 137 +== 1.6 LED Indicators == 132 132 133 - ==1.6LED Indicators ==139 +[[image:1652411720670-489.png]] 134 134 135 135 136 - LPS8Nhas totallyfour LEDs,Theyare:142 +There is a waterproof triple color LED on DLOS8N enclosure, the meaning of the LED is: 137 137 138 - * **Power LED **[[image:image-20220706115518-1.png||height="15" width="16"]] : This(% style="color:red" %)**RED LED**(%%) will be **solid on** if the device is properly powered.139 - * **LoRa LED **[[image:image-20220706115518-2.png||height="15" width="15"]] : This **RGB LED** will**(% style="color:green" %)blink GREEN(%%)** when LoRaWAN module starts or transmit a packet.140 -* **SYS LED ** [[image:image-20220706115518-3.png||height="16" width="16"]] : This **RGB LED** will shows different colors on different state:141 - **(% style="color:blue" %)**SOLIDBLUE**(%%):Deviceis alive with LoRaWAN server connection.142 - ** (% style="color:blue" %)**BLINKING BLUE**(%%): a)Device has internet connection but no LoRaWAN Connection. or b) Device is in booting stage, in this stage, it will (% style="color:blue" %)**BLINKING BLUE**(%%) for several seconds and then with (% style="color:red" %)**SOLID RED**(%%) and (% style="color:blue" %)**BLINKING BLUE**(%%) together143 - ** (% style="color:red" %)**SOLID RED**(%%): Device doesn't have Internet connection.144 +((( 145 +((( 146 +* ((( 147 +(% style="color:green" %)**SOLID GREEN**: (% style="color:black" %)DLOS8N is alive with LoRaWAN server connection. 148 +))) 149 +))) 144 144 145 -* **ETH LED **[[image:image-20220706115518-4.png||height="15" width="17"]] : This LED shows the ETH interface connection status. 151 +* ((( 152 +(% style="color:green" %)**BLINKING GREEN**:(% style="color:black" %) a) Device has internet connection but no LoRaWAN Connection. or b) Device is in booting stage, in this stage, it will (% style="color:green" %)**BLINKING GREEN**(% style="color:black" %) for several seconds and then (% style="color:red" %)**RED** (% style="color:black" %)and (% style="color:#ffc000" %)**YELLOW** (% style="color:black" %)will blink together. 153 +))) 154 +* ((( 155 +(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection. 156 +))) 157 +))) 146 146 159 +== 1.7 WiFi Direction == 147 147 148 - =2.AccessandConfigureLPS8N=161 +DLOS8N use directional WiFi Antenna. The best direction is as below: 149 149 150 -((( 151 -The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port. 152 -))) 163 +[[image:1652412859663-161.png||height="341" width="333"]] 153 153 165 += 2. Access and Configure DLOS8N = 154 154 155 - ==2.1FindIPaddress of LPS8N==167 +The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port. 156 156 157 -== =2.1.1ConnectviaWiFi===169 +== 2.1 Find IP address of DLOS8N == 158 158 159 - [[image:1657085974260-168.png]]171 +=== 2.1.1 Connect via WiFi === 160 160 173 +[[image:1652412985720-934.png]] 161 161 162 -At the first boot of L PS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password:(% style="background-color:yellow" %)dragino+dragino175 +At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: 163 163 164 164 [[image:1652413127647-377.png]] 165 165 179 +(% style="background-color:#ffffcc" %)dragino+dragino 166 166 167 167 ((( 168 168 User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 169 - 170 - 171 - 172 172 ))) 173 173 174 -=== 2.1.2 185 +=== 2.1.2 Connect via Ethernet with DHCP IP from router === 175 175 176 -[[image:165 7086105922-299.png]]187 +[[image:1652414114583-532.png]] 177 177 178 178 179 179 ((( 180 -Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect. 181 - 182 - 183 - 191 +Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect. 184 184 ))) 185 185 186 -=== 2.1.3 194 +=== 2.1.3 Connect via WiFi with DHCP IP from router === 187 187 188 -[[image:1657 086192720-649.png]]196 +[[image:1652414137639-956.png]] 189 189 190 190 191 -If the L PS8N already connect to the router via WiFi, use can use the WiFi IP to connect to LPS8N.199 +If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N. 192 192 201 +=== 2.1.4 Connect via Ethernet with fall back ip === 193 193 203 +The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure. 194 194 195 -=== 2.1.4 Connect via Ethernet with fall back ip === 196 - 197 -The WAN port also has a [[fall back ip address>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn’t connect to uplink router. Click [[here>>||anchor="H10.3A0IconfiguredLPS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure. 198 - 199 - 200 - 201 201 == 2.2 Access Configure Web UI == 202 202 203 203 **Web Interface** ... ... @@ -301,7 +301,7 @@ 301 301 302 302 This chapter describes how to use the DLOS8Nto work with 303 303 304 -TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 308 +[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 305 305 306 306 == 4.1 Create a gateway in TTN V3 Server == 307 307 ... ... @@ -504,8 +504,9 @@ 504 504 505 505 [[image:1652423554776-574.png||height="380" width="740"]] 506 506 507 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**511 +Note *: See this instruction for how to customize frequency band: 508 508 513 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 509 509 510 510 === 5.2.2 LoRa ~-~-> ABP Decryption === 511 511 ... ... @@ -512,10 +512,10 @@ 512 512 The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as: 513 513 514 514 * No internet connection. 515 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>> doc:Main.MQTT.WebHome]]).520 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]). 516 516 517 517 ((( 518 -Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate.WebHome]]**523 +Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]] 519 519 ))) 520 520 521 521 [[image:1652423628833-467.png||height="357" width="755"]] ... ... @@ -534,7 +534,7 @@ 534 534 535 535 ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here: 536 536 537 - **See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter.WebHome]]**542 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]] 538 538 539 539 === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 540 540 ... ... @@ -541,7 +541,7 @@ 541 541 [[image:1652428499323-384.png||height="275" width="723"]] 542 542 543 543 ((( 544 -Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWSLoRaWAN.WebHome]].**549 +Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]] 545 545 ))) 546 546 547 547 === 5.3.3 LoRaWAN ~-~-> LORIOT === ... ... @@ -551,7 +551,7 @@ 551 551 ))) 552 552 553 553 ((( 554 -Instruction: **[[Notes:Main.Notes.WebHome]]**559 +Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 555 555 ))) 556 556 557 557 [[image:1652428648903-878.png||height="266" width="731"]] ... ... @@ -560,8 +560,9 @@ 560 560 561 561 If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker, 562 562 563 -Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**568 +Instruction: 564 564 570 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]] 565 565 566 566 [[image:1652428705046-212.png||height="417" width="733"]] 567 567 ... ... @@ -650,11 +650,12 @@ 650 650 ))) 651 651 652 652 653 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**659 +R-SSH is for remote access device and management, introduction for how to use: 654 654 661 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]] 662 + 655 655 [[image:1652429624400-864.png||height="432" width="716"]] 656 656 657 - 658 658 === 5.5.8 System ~-~-> Firmware Upgrade === 659 659 660 660 We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference. ... ... @@ -711,24 +711,10 @@ 711 711 712 712 === 5.6.1 LogRead ~-~-> LoRa Log === 713 713 721 +[[image:1652430356784-567.png||height="325" width="730"]] 714 714 715 715 Show the frequency for LoRa Radio and traffics. 716 716 717 -[[image:image-20220615204306-1.png||height="575" width="733"]] 718 - 719 - 720 -Show the IoT Server Connection State and FWD State 721 - 722 -[[image:image-20220616083933-1.png||height="556" width="729"]] 723 - 724 -DLOS8 can view GPS location in the Logread FWD State 725 - 726 - 727 -Show the Error logs, RxTxJson lorawan packages, and PULL State 728 - 729 -[[image:image-20220615205416-6.png||height="442" width="884"]] 730 - 731 - 732 732 === 5.6.2 LogRead ~-~-> System Log === 733 733 734 734 Show the system log ... ... @@ -739,9 +739,8 @@ 739 739 740 740 == 6.1 More instructions == 741 741 742 -[[LoRaWAN :Main.WebHome]](LoRaWAN)735 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]] 743 743 744 - 745 745 = 7. Linux System = 746 746 747 747 The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings. ... ... @@ -766,7 +766,6 @@ 766 766 767 767 [[image:1652431609193-637.png||height="214" width="732"]] 768 768 769 - 770 770 == 7.2 Edit and Transfer files == 771 771 772 772 ((( ... ... @@ -866,16 +866,17 @@ 866 866 == 9.1 How can I configure for a customized frequency band? == 867 867 868 868 ((( 869 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**860 +See below link for how to customize frequency band: 870 870 ))) 871 871 872 872 ((( 873 - 864 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 874 874 ))) 875 875 867 + 876 876 == 9.2 Can I connect DLOS8N to LORIOT? == 877 877 878 -Yes, the set up instruction is here: **[[Notes:Main.Notes.WebHome]]**870 +Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 879 879 880 880 881 881 == 9.3 Can I make my own firmware for the gateway, where can I find the source code? == ... ... @@ -922,13 +922,14 @@ 922 922 == 10.2 How to recover the DLOS8N if the firmware crashes == 923 923 924 924 ((( 925 -Please follow this instruction to recover your gateway: **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**917 +Please follow this instruction to recover your gateway: 926 926 ))) 927 927 928 928 ((( 929 - 921 +[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]] 930 930 ))) 931 931 924 + 932 932 == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? == 933 933 934 934 [[image:1652435238615-272.png||height="247" width="727"]] ... ... @@ -997,7 +997,7 @@ 997 997 998 998 = 13. Support = 999 999 1000 -* Try to see if your questions already answered in the [[wiki>> doc:Main.WebHome]].993 +* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]]. 1001 1001 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 1002 1002 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 1003 1003 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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