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Title
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1 -LPS8N - LoRaWAN Gateway User Manual
1 +DLOS8N Outdoor LoRaWAN Gateway
Content
... ... @@ -1,57 +1,48 @@
1 1  (% style="text-align:center" %)
2 -[[image:1656917428377-954.png||height="475" width="475"]]
2 +[[image:1652409757234-446.png||height="399" width="399"]]
3 3  
4 4  
5 5  
6 +**DLOS8N Outdoor LoRaWAN Gateway User Manual**
6 6  
8 +
7 7  **Table of Contents：**
8 8  
11 +{{toc/}}
9 9  
10 10  
11 11  
12 12  
16 += 1. Introduction =
13 13  
18 +== 1.1 What is the DLOS8N ==
14 14  
15 -
16 -
17 -
18 -
19 -
20 -
21 -(% style="color:inherit; font-family:inherit; font-size:29px" %)1.  Introduction
22 -
23 -== 1.1  What is the LPS8N ==
24 -
25 -
26 -
27 27  (((
28 -The LPS8N is an (% style="color:#4f81bd" %)**open source LoRaWAN Indoor Gateway**(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular network. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
21 +The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
29 29  )))
30 30  
31 31  (((
32 -The LPS8N uses (% style="color:#4f81bd" %)**Semtech packet forwarder**(%%) & (% style="color:#4f81bd" %)**LoRaWAN Station connection**(%%) and fully compatible with LoRaWAN protocol. It includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator**(%%), which provides 10 programmable parallel demodulation paths.
25 +DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
33 33  )))
34 34  
35 35  (((
36 -LPS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands**(%%) to use for different countries. User can also (% style="color:#4f81bd" %)**customized the frequency bands** (%%)to use in their own LoRa network.
29 +DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
37 37  )))
38 38  
39 39  (((
40 -LPS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
33 +DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
41 41  )))
42 42  
43 43  (((
44 -
37 +DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
45 45  )))
46 46  
47 -[[image:1656918270059-192.png]]
40 +[[image:1652411526195-923.png||height="494" width="731"]]
48 48  
42 +== 1.2 Specifications ==
49 49  
50 -== 1.2  Specifications ==
44 +**Hardware System:**
51 51  
52 -
53 -(% style="color:#037691" %)**Hardware System:**
54 -
55 55  (((
56 56   Linux Part:
57 57  )))
... ... @@ -60,17 +60,18 @@
60 60  * 64MB RAM
61 61  * 16MB Flash
62 62  
63 -(% style="color:#037691" %)**Interface:**
54 +**Interface:**
64 64  
65 65  * 10M/100M RJ45 Ports x 1
66 66  * WiFi : 802.11 b/g/n
67 67  * LoRaWAN Wireless
68 -* Power Input: 5V DC, 2A, Type C
59 +* Power Input: 12 ~~ 24 V DC, 2 A
60 +* IEEE 802.3 af compliant PoE port (DC 37  ~~ 57 v)
69 69  * USB 2.0 host connector x 1
70 70  * Mini-PCI E connector x 1
71 71  * SX1302 + 2 x SX1250
72 72  
73 -(% style="color:#037691" %)**WiFi Spec:**
65 +**WiFi Spec:**
74 74  
75 75  * IEEE 802.11 b/g/n
76 76  * Frequency Band: 2.4 ~~ 2.462GHz
... ... @@ -83,9 +83,9 @@
83 83  ** 11g 54M : -71dbm
84 84  ** 11n 20M : -67dbm
85 85  
86 -(% style="color:#037691" %)**LoRa Spec:**
78 +**LoRa Spec:**
87 87  
88 -* Up to -140 dBm sensitivity
80 +* Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end
89 89  * 70 dB CW interferer rejection at 1 MHz offset
90 90  * Able to operate with negative SNR, CCR up to 9dB
91 91  * Emulates 49 x LoRa demodulators and 1 x (G)FSK demodulator
... ... @@ -94,113 +94,120 @@
94 94  * Dynamic data-rate (DDR) adaptation
95 95  * True antenna diversity or simultaneous dual-band operation
96 96  
97 -(% style="color:#037691" %)**Cellular 4G LTE (optional):**
89 +**Cellular 4G LTE (optional):**
98 98  
99 -* Quectel [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
100 -* Micro SIM Slot
101 -* External 4G Sticker Antenna.
91 +* Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
92 +* Standard Size SIM Slot
93 +* 2 x 4G Sticker Antenna.
102 102  * Up to 150Mbps downlink and 50Mbps uplink data rates
103 103  * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage
104 104  * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems
105 105  
98 +**Power over Ethernet:**
106 106  
107 -== 1.3  Features ==
100 +* IEEE 802.3af compliant.
101 +* Support wide input voltage range  37Vdc to 57Vdc.
102 +* Thermal cut off.
103 +* Short circuit protection.
104 +* Over current protection
105 +* Isolation level 4 KVrms.
106 +* Enhanced surge protection
108 108  
108 +== 1.3 Features ==
109 109  
110 -* Open Source OpenWrt system
111 -* Managed by Web GUI, SSH via WAN or WiFi
112 -* Remote access with Reverse-SSH or remote.it
113 -* Emulates 49x LoRa demodulators
114 -* LoRaWAN Gateway
115 -* 10 programmable parallel demodulation paths
116 -* Pre-configure to support different LoRaWAN regional settings.
117 -* Allow to customize LoRaWAN regional parameters.
118 -* Support Local decode ABP end node info and transfer to MQTT server
119 -* Support different level log in.
120 -* Support Semtech Packet Forwarder
121 -* Support LoRaWAN basic station.
122 -* Optional 3G/4G cellular connection
110 +* Open Source Embedded Linux system
111 +* Managed by Web GUI, SSH via LAN or WiFi
112 +* Support Semtech UDP packet forwarder
113 +* Support LoRaWAN Station Connection
114 +* Cellular Failover conntection(option)
115 +* Direct Communication to LoRaWAN ABP Node
116 +* LoRaWAN packet filtering
117 +* Far seeing LED indicator
118 +* Built-in GPS module for location & timing
119 +* External fiber glass antenna
120 +* Auto-Provision
121 +* Remote Monitoring
122 +* 802.3af PoE
123 +* IP65
124 +* Lighting Protection
125 +* Power Consumption:12v ,300-500mA
123 123  
127 +== 1.4 Hardware System Structure ==
124 124  
125 -== 1.4  Hardware System Structure ==
129 +[[image:1652411641871-482.png||height="416" width="716"]]
126 126  
127 -[[image:1657079015096-949.png]]
131 +== 1.5 DLOS8N Applications ==
128 128  
133 +[[image:1652411671209-920.png||height="618" width="650"]]
129 129  
130 -== 1.5  LPS8N Applications ==
135 +== 1.6 LED Indicators ==
131 131  
132 -[[image:1657079055940-721.png]]
137 +[[image:1652411720670-489.png]]
133 133  
134 134  
135 -== 1.6  LED Indicators ==
140 +There is a waterproof triple color LED on DLOS8N enclosure, the meaning of the LED is:
136 136  
142 +(((
143 +(((
144 +* (((
145 +(% style="color:green" %)**SOLID GREEN**: (% style="color:black" %)DLOS8N is alive with LoRaWAN server connection.
146 +)))
147 +)))
137 137  
138 -LPS8N has totally four LEDs, They are:
149 +* (((
150 +(% style="color:green" %)**BLINKING GREEN**:(% style="color:black" %) a) Device has internet connection but no LoRaWAN Connection.  or b) Device is in booting stage, in this stage, it will (% style="color:green" %)**BLINKING GREEN**(% style="color:black" %) for several seconds and then (% style="color:red" %)**RED** (% style="color:black" %)and (% style="color:#ffc000" %)**YELLOW** (% style="color:black" %)will blink together.
151 +)))
152 +* (((
153 +(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection.
154 +)))
155 +)))
139 139  
140 -* **Power LED **[[image:image-20220706115518-1.png||height="15" width="16"]] : This (% style="color:red" %)**RED LED**(%%) will be **solid on** if the device is properly powered.
141 -* **LoRa LED   **[[image:image-20220706115518-2.png||height="15" width="15"]] : This **RGB LED** will** (% style="color:green" %)blink GREEN(%%)** when LoRaWAN module starts or transmit a packet.
142 -* **SYS LED    ** [[image:image-20220706115518-3.png||height="16" width="16"]] : This **RGB LED** will shows different colors on different state:
143 -** (% style="color:blue" %)**SOLID BLUE**(%%): Device is alive with LoRaWAN server connection.
144 -** (% style="color:blue" %)**BLINKING BLUE**(%%): a) Device has internet connection but no LoRaWAN Connection.  or b) Device is in booting stage, in this stage, it will (% style="color:blue" %)**BLINKING BLUE**(%%) for several seconds and then with (% style="color:red" %)**SOLID RED**(%%) and (% style="color:blue" %)**BLINKING BLUE**(%%) together
145 -** (% style="color:red" %)**SOLID RED**(%%): Device doesn't have Internet connection.
157 +== 1.7 WiFi Direction ==
146 146  
147 -* **ETH LED    **[[image:image-20220706115518-4.png||height="15" width="17"]] :  This LED shows the ETH interface connection status.
159 +DLOS8N use directional WiFi Antenna. The best direction is as below:
148 148  
161 +[[image:1652412859663-161.png||height="341" width="333"]]
149 149  
163 += 2. Access and Configure DLOS8N =
150 150  
151 -= 2.  Access and Configure LPS8N =
165 +The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
152 152  
153 -(((
154 -The LPS8N is configured as a WiFi Access Point by factory default. You can access and configure the LPS8N after connecting to its WiFi network, or via its WAN Ethernet port.
155 -)))
167 +== 2.1 Find IP address of DLOS8N ==
156 156  
169 +=== 2.1.1 Connect via WiFi ===
157 157  
158 -== 2.1  Find IP address of LPS8N ==
171 +[[image:1652412985720-934.png]]
159 159  
160 -=== 2.1.1  Connect via WiFi ===
173 +At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password:
161 161  
162 -[[image:1657085974260-168.png]]
163 -
164 -
165 -At the first boot of LPS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: (% style="background-color:yellow" %)dragino+dragino
166 -
167 167  [[image:1652413127647-377.png]]
168 168  
177 +(% style="background-color:#ffffcc" %)dragino+dragino
169 169  
170 170  (((
171 171  User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1
172 -
173 -
174 -
175 175  )))
176 176  
177 -=== 2.1.2  Connect via Ethernet with DHCP IP from router ===
183 +=== 2.1.2 Connect via Ethernet with DHCP IP from router ===
178 178  
179 -[[image:1657086105922-299.png]]
185 +[[image:1652414114583-532.png]]
180 180  
181 181  
182 182  (((
183 -Alternatively, connect the LPS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the LPS8N. You can also use this IP to connect.
184 -
185 -
186 -
189 +Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
187 187  )))
188 188  
189 -=== 2.1.3  Connect via WiFi with DHCP IP from router ===
192 +=== 2.1.3 Connect via WiFi with DHCP IP from router ===
190 190  
191 -[[image:1657086192720-649.png]]
194 +[[image:1652414137639-956.png]]
192 192  
193 193  
194 -If the LPS8N already connect to the router via WiFi, use can use the WiFi IP to connect to LPS8N.
197 +If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N.
195 195  
199 +=== 2.1.4 Connect via Ethernet with fall back ip ===
196 196  
197 -
198 -=== 2.1.4  Connect via Ethernet with fall back ip ===
199 -
200 200  The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure.
201 201  
202 -
203 -
204 204  == 2.2 Access Configure Web UI ==
205 205  
206 206  **Web Interface**
... ... @@ -304,7 +304,7 @@
304 304  
305 305  This chapter describes how to use the DLOS8Nto work with
306 306  
307 -TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
306 +[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
308 308  
309 309  == 4.1 Create a gateway in TTN V3 Server ==
310 310  
... ... @@ -507,8 +507,9 @@
507 507  
508 508  [[image:1652423554776-574.png||height="380" width="740"]]
509 509  
510 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
509 +Note *: See this instruction for how to customize frequency band:
511 511  
511 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
512 512  
513 513  === 5.2.2 LoRa ~-~-> ABP Decryption ===
514 514  
... ... @@ -515,10 +515,10 @@
515 515  The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
516 516  
517 517  * No internet connection.
518 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
518 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
519 519  
520 520  (((
521 -Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
521 +Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
522 522  )))
523 523  
524 524  [[image:1652423628833-467.png||height="357" width="755"]]
... ... @@ -537,7 +537,7 @@
537 537  
538 538  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
539 539  
540 -**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
540 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
541 541  
542 542  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
543 543  
... ... @@ -544,7 +544,7 @@
544 544  [[image:1652428499323-384.png||height="275" width="723"]]
545 545  
546 546  (((
547 -Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
547 +Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
548 548  )))
549 549  
550 550  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
... ... @@ -554,7 +554,7 @@
554 554  )))
555 555  
556 556  (((
557 -Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
557 +Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
558 558  )))
559 559  
560 560  [[image:1652428648903-878.png||height="266" width="731"]]
... ... @@ -563,8 +563,9 @@
563 563  
564 564  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
565 565  
566 -Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
566 +Instruction:
567 567  
568 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
568 568  
569 569  [[image:1652428705046-212.png||height="417" width="733"]]
570 570  
... ... @@ -653,11 +653,12 @@
653 653  )))
654 654  
655 655  
656 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
657 +R-SSH is for remote access device and management, introduction for how to use:
657 657  
659 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
660 +
658 658  [[image:1652429624400-864.png||height="432" width="716"]]
659 659  
660 -
661 661  === 5.5.8 System ~-~-> Firmware Upgrade ===
662 662  
663 663  We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference.
... ... @@ -714,24 +714,10 @@
714 714  
715 715  === 5.6.1 LogRead ~-~-> LoRa Log ===
716 716  
719 +[[image:1652430356784-567.png||height="325" width="730"]]
717 717  
718 718  Show the frequency for LoRa Radio and traffics.
719 719  
720 -[[image:image-20220615204306-1.png||height="575" width="733"]]
721 -
722 -
723 -Show the IoT Server Connection State and FWD State
724 -
725 -[[image:image-20220616083933-1.png||height="556" width="729"]]
726 -
727 -DLOS8 can view GPS location in the Logread FWD State
728 -
729 -
730 -Show the Error logs, RxTxJson lorawan packages, and PULL State
731 -
732 -[[image:image-20220615205416-6.png||height="442" width="884"]]
733 -
734 -
735 735  === 5.6.2 LogRead ~-~-> System Log ===
736 736  
737 737  Show the system log
... ... @@ -742,9 +742,8 @@
742 742  
743 743  == 6.1 More instructions ==
744 744  
745 -[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
733 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
746 746  
747 -
748 748  = 7. Linux System =
749 749  
750 750  The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
... ... @@ -769,7 +769,6 @@
769 769  
770 770  [[image:1652431609193-637.png||height="214" width="732"]]
771 771  
772 -
773 773  == 7.2 Edit and Transfer files ==
774 774  
775 775  (((
... ... @@ -869,16 +869,17 @@
869 869  == 9.1 How can I configure for a customized frequency band? ==
870 870  
871 871  (((
872 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
858 +See below link for how to customize frequency band:
873 873  )))
874 874  
875 875  (((
876 -
862 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
877 877  )))
878 878  
865 +
879 879  == 9.2 Can I connect DLOS8N to LORIOT? ==
880 880  
881 -Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
868 +Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
882 882  
883 883  
884 884  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
... ... @@ -925,13 +925,14 @@
925 925  == 10.2 How to recover the DLOS8N if the firmware crashes ==
926 926  
927 927  (((
928 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
915 +Please follow this instruction to recover your gateway:
929 929  )))
930 930  
931 931  (((
932 -
919 +[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
933 933  )))
934 934  
922 +
935 935  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
936 936  
937 937  [[image:1652435238615-272.png||height="247" width="727"]]
... ... @@ -1000,7 +1000,7 @@
1000 1000  
1001 1001  = 13. Support =
1002 1002  
1003 -* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
991 +* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1004 1004  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1005 1005  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1006 1006  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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