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1046	1046
1047	1047	= 9.  FAQ =
1048	1048
	1049	+
1049	1049	== 9.1  How can I configure for a customized frequency band? ==
1050	1050
	1052	+
1051	1051	(((
1052	1052	See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
1053	1053	)))
...	...	@@ -1054,15 +1054,20 @@
1054	1054
1055	1055	(((
1056	1056
	1059	+
	1060	+
1057	1057	)))
1058	1058
1059	1059	== 9.2  Can I connect LG308N to LORIOT? ==
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1061	1061	Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
1062	1062
1063	1063
	1069	+
1064	1064	== 9.3  Can I make my own firmware for the gateway, where can I find the source code? ==
1065	1065
	1072	+
1066	1066	(((
1067	1067	Yes, You can make your own firmware for the LG308N for branding purposes or to add customized applications.
1068	1068	)))
...	...	@@ -1072,13 +1072,17 @@
1072	1072	)))
1073	1073
1074	1074
	1082	+
1075	1075	== 9.4  Can I use 868Mhz version for 915Mhz bands? ==
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1077	1077	It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation.
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1079	1079
	1089	+
1080	1080	== 9.5  Can I control the LEDs? ==
1081	1081
	1092	+
1082	1082	Except the PWR LED is controlled by +3v3 power directly. All other LEDs can be controlled by developer.
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1084	1084
...	...	@@ -1105,8 +1105,10 @@
1105	1105
1106	1106	= 10.  Trouble Shooting =
1107	1107
	1119	+
1108	1108	== 10.1  I get kernel error when install new package, how to fix? ==
1109	1109
	1122	+
1110	1110	In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID:
1111	1111
1112	1112	(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
...	...	@@ -1131,6 +1131,7 @@
1131	1131
1132	1132	== 10.2  How to recover the LG308N if the firmware crashes ==
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	1147	+
1134	1134	(((
1135	1135	Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
1136	1136	)))
...	...	@@ -1137,10 +1137,13 @@
1137	1137
1138	1138	(((
1139	1139
	1154	+
	1155	+
1140	1140	)))
1141	1141
1142	1142	== 10.3  I configured LG308N for WiFi access and lost its IP. What to do now? ==
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1144	1144	[[image:1657074078183-336.png]]
1145	1145
1146	1146	(((
...	...	@@ -1149,13 +1149,14 @@
1149	1149	)))
1150	1150	)))
1151	1151
	1169	+
1152	1152	(((
1153		-(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
	1171	+(% style="color:red" %)**Note: fallback IP can be disabled in the WAN and DHCP page.**
1154	1154	)))
1155	1155
1156	1156
1157	1157	(((
1158		-Steps to connect via fall back IP:
	1176	+**Steps to connect via fall back IP:**
1159	1159	)))
1160	1160
1161	1161	(((
...	...	@@ -1179,9 +1179,9 @@
1179	1179	= 11.  Order Info =
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1181	1181
1182		-(% style="color:#4f81bd" %)**//PART: DLOS8N-XXX-YYY//: **
	1200	+**//PART:(% style="color:blue" %) DLOS8N-XXX-YYY//: (%%)**(% style="color:blue" %)
1183	1183
1184		-(% style="color:#4f81bd" %)**//XXX: Frequency Band//**
	1202	+(% style="color:blue" %)**//XXX~://**(%%)**// Frequency Band//**
1185	1185
1186	1186	* (% style="color:red" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
1187	1187	* (% style="color:red" %)** 915**(% style="color:black" %):  valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
...	...	@@ -1188,7 +1188,7 @@
1188	1188
1189	1189	(% style="color:#4f81bd" %)
1190	1190
1191		-(% style="color:#4f81bd" %)**//YYY: 4G Cellular Option//**
	1209	+(% style="color:blue" %)**//YYY~://**(%%)**// 4G Cellular Option//**
1192	1192
1193	1193	* (% style="color:red" %)** EC25-E**(% style="color:black" %):  EMEA, Korea, Thailand, India.
1194	1194	* (% style="color:red" %)** EC25-A**(% style="color:black" %):  North America/ Rogers/AT&T/T-Mobile.
...	...	@@ -1198,6 +1198,7 @@
1198	1198	More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
1199	1199
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	1219	+
1201	1201	= 12.  Packing Info =
1202	1202
1203	1203	(((
...	...	@@ -1222,13 +1222,21 @@
1222	1222	* Package Size: 49 x 19.5 x x 19Package Size: 4912 cm
1223	1223	* Weight: 2.5kg
1224	1224
	1244	+
	1245	+
	1246	+
	1247	+
1225	1225	= 13.  Support =
1226	1226
1227	1227	* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
1228	1228	* Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1229	1229	Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1230		-* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
	1253	+* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to: [[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
1231	1231
	1255	+
	1256	+
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1232	1232	= 14.  Reference =
1233	1233
1234	1234	* Source code for LG08 LoRa Gateway: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]