Changes for page HP0D -- Full Hotspot for Helium User Manual

Last modified by Xiaoling on 2024/10/21 15:44

From 44.1 to 43.1 From 73.7 to 73.6

From version 73.6

edited by Xiaoling
on 2022/05/07 15:07

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To version 44.1

edited by Xiaoling
on 2022/05/06 17:40

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@@ -21,108 +21,122 @@
  (((
  (((
++   The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
++)))
++
  (((
--The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
++   Ethernet, optional 3G or 4G. The LoRa wireless allows users to send   data and reach extremely long ranges
  )))
++
++(((
++   at low data rates.
  )))
  )))
  (((
  (((
++
++)))
++)))
++
  (((
--HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
++(((
++   HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
  )))
++
++(((
++   ATECC608 encryption chip. It can be used as a Helium Full Hotspot   for the project. It also supports Semtech
  )))
++
++(((
++   packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
  )))
  (((
++   HP0D supports two LoRaWAN servers   at the same time, **users can use HP0D for helium mining**
++)))
++)))
++
  (((
  (((
--HP0D supports two LoRaWAN servers   at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
++**~   and connects max 2 x LoRaWAN servers at the same time**.
  )))
  )))
++
++(((
++(((
++
  )))
++)))
  (((
  (((
++**~   Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
++)))
++
  (((
--**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
++   for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
  )))
  )))
++
++(((
++(((
++
  )))
++)))
  (((
  (((
++   HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
++)))
++
  (((
--HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
++   customize the frequency bands to use in their own LoRaWAN network.
  )))
  )))
--)))
  ===== 1.2 Specifications =====
  (((
--(((
  **~   Hardware System:**
  )))
--)))
  (((
--(((
           Linux Part:
  )))
--)))
  * (((
--(((
  Raspberry Pi 4
  )))
--)))
  (((
--(((
  **~   Interface:**
  )))
--)))
  * (((
--(((
 M/100M RJ45 Ports x 1
  )))
--)))
  * (((
--(((
  LoRaWAN Wireless
  )))
--)))
  * (((
--(((
  Power Input: 12V 2A, DC
  )))
--)))
  (((
--(((
  **~   Operating Condition:**
  )))
--)))
  * (((
--(((
  Work Temperature: -20 ~~ 65°C
  )))
--)))
  * (((
--(((
  Storage Temperature: -20 ~~ 65°C
  )))
--)))
  * (((
--(((
  Power Input: 12V 2A, DC
  )))
--)))
  ===== 1.3 Features =====
@@ -144,55 +144,46 @@
  ===== 1.4 Label info and login name =====
--[[image:1651803959860-394.png||height="500" width="375"]]
++(% style="text-align:center" %)
++[[image:1651803959860-394.png||height="653" width="490"]]
++
++
  (((
++**~   Label information:**
++)))
++
  (((
--**Label information:**
++
  )))
--)))
  (((
--(((
--**Device host name:**      (% class="mark" %)dragino-xxxxxx
++**~   Device host name:**      (% class="mark" %)dragino-xxxxxx
  )))
--)))
  (((
--(((
--**Band**:                           US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
++**~   Band**:                           US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
  )))
--)))
  (((
--(((
--**Miner animal name**:  xxx-xxx-xxx
++**~   Miner animal name**:  xxx-xxx-xxx
  )))
--)))
  (((
--(((
--**Miner address**:           112xxxxxx
++**~   Miner address**:           112xxxxxx
  )))
--)))
  (((
--(((
--**Eth MAC address**:     A8: 40: 41: EF: FE: CD
++**~   Eth MAC address**:     A8: 40: 41: EF: FE: CD
  )))
--)))
  (((
--(((
--**Login**:                        root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
++**~   Login**:                        root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
  )))
--)))
  (((
--(((
--**SN**:                            device serial number.
++**~   SN**:                            device serial number.
  )))
--)))
  ==== 2. Quick Start & Onboarding ====
@@ -199,9 +199,13 @@
  (((
  (((
--The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
++   The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
  )))
++
++(((
++   connecting to its Wi-Fi network, or via its WAN Ethernet port.
  )))
++)))
  (% class="wikigeneratedid" id="H-2" %)
  (((
@@ -213,54 +213,64 @@
  ====== 2.1.1 via HP0D’s Access Point. ======
  (((
++      At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
++)))
++
  (((
--At the first boot of HP0D, it will auto generate a Wi-Fi network
++
++)))
--[[image:1651804327535-321.png||height="325" width="199"]]
++(((
++              called               :  **//HPD-dragino-xxxxxx//**
  )))
++
++(((
++              with password:  **//dragino+dragino//**
  )))
  (((
++
++)))
++
  (((
  )))
--)))
  (((
--(((
--(% class="box infomessage" %)
--(((
--      called               :  **//HPD-dragino-xxxxxx//**
++   You can use a PC to connect to this Wi-Fi network. The PC will
  )))
--)))
--)))
  (((
--(((
--(% class="box infomessage" %)
--(((
--      with password:  **//dragino+dragino//**
++   get an IP address 10.130.1.xxx and the HP0D has the default
  )))
--)))
--)))
  (((
--(((
--You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
++   IP 10.130.1.1
  )))
--)))
--[[image:1651804397792-591.png||height="402" width="763"]]
++
++
++
++(% style="text-align:center" %)
++[[image:1651804397792-591.png]]
++
++
++
  ====== 2.1.2 Connect via HP0D hostname ======
--(((
--Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
++  Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
--Like: __**//http:~/~/dragino-4ba54a//**__
--)))
++  PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
++  Web-UI via HP0D’s hostname.
++
++
++  Like: __**//http:~/~/dragino-4ba54a//**__
++
++
++(% style="text-align:center" %)
  [[image:1651804629009-699.png]]
@@ -267,76 +267,93 @@
  ====== 2.1.3 Connect via Ethernet Port ======
  (((
++   Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
++)))
++
  (((
--Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
++   router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
  )))
--)))
  (((
--If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
++
  )))
++   If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
++
++(% style="text-align:center" %)
  [[image:1651804782523-623.png]]
++
  ===== 2.2 Generate QR Code =====
  (((
--Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
++   Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
  )))
  (((
--Note: After onboarding, this wallet will become owner of this hotspot.
++   Note: After onboarding, this wallet will become owner of this hotspot.
  )))
--[[image:image-20220506140312-1.png||height="435" width="438"]]
++(% style="text-align:center" %)
++[[image:image-20220506140312-1.png]]
  ===== 2.3 Onboarding Hotspot =====
  (((
--~1. Download the Helium Hotspot APP from the Apple or Google Play store.
++   ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
  )))
  (((
--Note: the APP version need to be greater than 3.11.
++   Note: the APP version need to be greater than 3.11.
++)))
++(((
  )))
  (((
--2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
++   2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
  )))
-- [[image:1651817186037-899.png||height="429" width="206"]]      [[image:1651817194458-938.png||height="434" width="203"]]
++(((
++   the ‘DRAGINO Miner HP0D’
++)))
++                                                                   [[image:1651817186037-899.png||height="429" width="206"]]         [[image:1651817194458-938.png||height="434" width="203"]]
--3. Scan the QR Code you generated in the previous step.
++   3. Scan the QR Code you generated in the previous step.
++(% style="text-align:center" %)
  [[image:1651828211026-220.png||height="405" width="191"]]
++   4. Onboarding your device
--4. Onboarding your device
++   Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
--Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.   [[image:image-20220506141159-2.png||height="422" width="202"]]   [[image:1651817529289-461.png||height="423" width="199"]]
++   mobile to onboarding server might have issue.
-- [[image:1651828250802-391.png||height="421" width="197"]]   [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
++                                                                  [[image:image-20220506141159-2.png||height="426" width="204"]]          [[image:1651817529289-461.png||height="423" width="199"]]
++                                                                  [[image:1651828250802-391.png||height="437" width="205"]]          [[image:1651828262668-768.png||height="433" width="204"]]
++
 . Check onboarding status
--You can check from mobile:
++   You can check from mobile:
-- [[image:1651828391664-884.png||height="413" width="197"]]    [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
++                                                                [[image:1651828391664-884.png||height="413" width="197"]]               [[image:1651828401011-970.png||height="412" width="193"]]
--You can also see the hotspot status in below link:
++   You can also see the hotspot status in below link:
--https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
++   https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
--Example:
++   Example:
--Green Synced means hotspot works normal.
++   Green Synced means hotspot works normal.
++(% style="text-align:center" %)
  [[image:1651828427715-679.png||height="374" width="635"]]
@@ -343,9 +343,18 @@
  ===== 2.4 Set the Port Forwarding =====
  (((
--Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
++   Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
  )))
++(((
++   it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
++)))
++
++(((
++   you may have.
++)))
++
++(% style="text-align:center" %)
  [[image:1651828514449-658.png]]
  (((
@@ -353,15 +353,15 @@
  )))
  (((
--Note: Please refer to more detailed Settings
++   Note: Please refer to more detailed Settings
  )))
  (((
--[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
++   [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
  )))
  (((
--[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
++   [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
  )))
@@ -369,235 +369,193 @@
  ===== 3.1 LoRa frequency configuration =====
++(% style="text-align:center" %)
  [[image:1651828687205-178.png||height="323" width="657"]]
++
  ===== 3.2 Check the LoRaWAN serveraddress =====
++
++(% style="text-align:center" %)
  [[image:1651828703680-156.png||height="349" width="672"]]
--===== 3.3 Check Miner configuration =====
--[[image:image-20220506181408-1.png||height="451" width="513"]]
--**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
--==== 4. Installation of Antenna ====
--(((
--HP0D use Fiber Glass Antenna.
--)))
--[[image:1651832158606-882.png]]
++1.
++11. Check Miner configuration
--(((
--
--)))
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
--(((
--User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
--)))
++**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
--(((
--[[image:1651832205608-998.png||height="349" width="198"]]
--)))
--==== 5. SSH Access for Linux console ====
--(((
--IP address:     IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
--)))
--(((
--Port:         22
--)))
--(((
--User Name:      **root**
--)))
++1. Installation of Antenna
--(((
--Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
--)))
++HP0D use Fiber Glass Antenna.
--(((
--After logging in, you will be in the Linux console and can enter commands as shown below.
--)))
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
--[[image:1651832284160-991.png]]
++User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
--==== **6. How to change the Wireless function of HP0D** ====
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
--The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
--===== **6.1 Access the Linux console.** =====
--Follow the previous step of Step 5.
--===== 6.2 Install the package of network-manager. =====
++1. SSH Access for Linux console
--Run commands:
++IP address:     IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
--(% class="box infomessage" %)
--(((
-- apt update
-- apt install network-manager
--)))
++Port:         22
--[[image:image-20220507140730-1.png]]
++User Name:      **root**
++Password:         **Randomly generated （found on device’s label ）**
--===== 6.3 Reboot the device. =====
--Run command:
++After logging in, you will be in the Linux console and can enter commands as shown below.
--(% class="box infomessage" %)
--(((
--  reboot
--)))
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
--[[image:image-20220507140814-2.png]]
--===== 6.4 Check the wireless type =====
--Run command:
--(% class="box infomessage" %)
--(((
--  iw dev
--)))
++1. Trouble Shootings
++11. How to get a wallet address?
--[[image:image-20220507140941-3.png]]
++//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
--===== 6.5 Connect the WiFi. =====
--Run command:
++1.
++11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
--(% class="box infomessage" %)
--(((
--  nmtui
--)))
++//User can login the HP0D, able to access other Web Pages except miner page//
--[[image:image-20220507140953-4.png]]
++//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
--==== 7. Trouble Shootings ====
--===== 7.1 How to get a wallet address? =====
++1.
++11. Onboarding ~-~- Some parameters in miner page show timeout
--Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
--===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
++//HP0D is establish connection to Helium server and not finished. And you might see above.//
--(((
--User can login the HP0D, able to access other Web Pages except miner page.
--)))
++//It might relate to the network where might up to 10mins//
--(((
--If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
--)))
++1.
++11. Onboarding – Bad Gaterway
--===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
--[[image:image-20220506182042-2.png||height="250" width="516"]]
++//This is caused by the process leads too long which just need to refresh the page.//
--[[image:1651832455372-647.png||height="224" width="520"]]
--HP0D is establish connection to Helium server and not finished. And you might see above.
++1.
++11. Onboarding ~-~- Why did QR Code generate is aways fail?
--It might relate to the network where might up to 10mins.
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
++This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
--===== 7.4 Onboarding – Bad Gaterway =====
--[[image:1651832583790-633.png]]
++1.
++11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
--This is caused by the process leads too long which just need to refresh the page.
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
++Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
--7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
--[[image:image-20220506182424-3.png]]
++1.
++11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
--(((
--This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
--)))
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
++If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
--===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
--[[image:1651832742262-209.png||height="297" width="365"]]
++1.
++11. Onboarding – MAC address is being refreshed after scan QR Code
--Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
++//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
--===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
++//If you don’t see MAC address, make sure your mobile has good internet connection.//
--[[image:1651832811038-780.png||height="462" width="216"]]
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
--If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
--===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
--After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
++1.
++11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
--If you don’t see MAC address, make sure your mobile has good internet connection.
++//This is caused by the server connection delay, which does not affect the normal use.//
--[[image:1651832880009-473.png]]
++[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
--===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
++*
++*1. Mobile APP crash after scan the QR Code?
++* //Make sure you have input the correct Wallet address to generate QR Code.//
++* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
++* //Make sure your mobile app’s relevant permission are enabled.//
++* //Known: The Android 11 version may cause this kind of issue.//
--This is caused by the server connection delay, which does not affect the normal use.
++1.
++11. Why the frequency/region is not the same what I purchased?
--[[image:1651832959907-357.png]]
++//Each HP0D is inspected and configured prior to shipping.//
++//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
--===== 7.10 Mobile APP crash after scan the QR Code? =====
--* Make sure you have input the correct Wallet address to generate QR Code.
--* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
--* Make sure your mobile app’s relevant permission are enabled.
--* Known: The Android 11 version may cause this kind of issue.
++1.
++11. Can use the frequency to a region where is not support?
++//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
--===== 7.11 Why the frequency/region is not the same what I purchased? =====
++[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
--Each HP0D is inspected and configured prior to shipping.
--If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
++1.
++11. Can change the frequency of the HP0D Miner?
++//We do not recommend doing this, it may damage your device//
--===== 7.12 Can use the frequency to a region where is not support? =====
--Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
--[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
--===== 7.13 Can change the frequency of the HP0D Miner? =====
++1. Supports
--We do not recommend doing this, it may damage your device
++//If you are experiencing issues and can’t solve, you can send mail to//
++[[//support@dragino.com//>>mailto:support@dragino.com]]
--==== 8. Supports ====
++//With your question as detail as possible. We will reply and help you in the shortest.//
--If you are experiencing issues and can’t solve, you can send mail to
--[[support@dragino.com>>mailto:support@dragino.com]]
--With your question as detail as possible. We will reply and help you in the shortest.
++1. Order Info
--==== 9. Order Info ====
--
  **HP0D-XXX**
  **XXX**: Frequency Band
@@ -605,9 +605,8 @@
  * 868: For Bands: EU868,IN865
  * 915: For Bands: US915,AU915,AS923,KR920
++1. Manufacturer Info
--==== 10. Manufacturer Info ====
--
  **Shenzhen Dragino Technology Development co. LTD**
  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
@@ -615,7 +615,7 @@
  LongCheng Street, LongGang District ; Shenzhen 518116,China
--==== 11. FCC Warning ====
++1. FCC Warning
  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

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