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Last modified by Xiaoling on 2024/10/21 15:44
From version 73.1
edited by Edwin Chen
on 2022/05/07 14:12
Change comment: There is no comment for this version
To version 64.1
edited by Xiaoling
on 2022/05/06 18:29
Change comment: Uploaded new attachment "1651832959907-357.png", version {1}

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Author
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1 -XWiki.Edwin
1 +XWiki.Xiaoling
Content
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210 210  ===== 1.4 Label info and login name =====
211 211  
212 212  
213 +(% style="text-align:center" %)
213 213  [[image:1651803959860-394.png||height="500" width="375"]]
214 214  
215 215  
... ... @@ -273,9 +273,13 @@
273 273  
274 274  (((
275 275  (((
276 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
277 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
277 277  )))
279 +
280 +(((
281 + connecting to its Wi-Fi network, or via its WAN Ethernet port.
278 278  )))
283 +)))
279 279  
280 280  (% class="wikigeneratedid" id="H-2" %)
281 281  (((
... ... @@ -288,9 +288,7 @@
288 288  
289 289  (((
290 290  (((
291 - At the first boot of HP0D, it will auto generate a Wi-Fi network
292 -
293 -[[image:1651804327535-321.png||height="325" width="199"]]
296 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
294 294  )))
295 295  )))
296 296  
... ... @@ -302,21 +302,15 @@
302 302  
303 303  (((
304 304  (((
305 -(% class="box infomessage" %)
306 -(((
307 307   called           : **//HPD-dragino-xxxxxx//**
308 308  )))
309 309  )))
310 -)))
311 311  
312 312  (((
313 313  (((
314 -(% class="box infomessage" %)
315 -(((
316 316   with password:  **//dragino+dragino//**
317 317  )))
318 318  )))
319 -)))
320 320  
321 321  (((
322 322  (((
... ... @@ -332,10 +332,25 @@
332 332  
333 333  (((
334 334  (((
335 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
332 + You can use a PC to connect to this Wi-Fi network. The PC will
336 336  )))
337 337  )))
338 338  
336 +(((
337 +(((
338 + get an IP address 10.130.1.xxx and the HP0D has the default
339 +)))
340 +)))
341 +
342 +(((
343 +(((
344 + IP 10.130.1.1
345 +)))
346 +)))
347 +
348 +
349 +
350 +(% style="text-align:center" %)
339 339  [[image:1651804397792-591.png||height="402" width="763"]]
340 340  
341 341  
... ... @@ -581,74 +581,16 @@
581 581  [[image:1651832284160-991.png]]
582 582  
583 583  
584 -==== **6. How to change the Wireless function of HP0D** ====
585 585  
586 - // The wireless function is configured as AP by default and the web page does not support configuration, //
587 587  
588 -// if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
598 +==== 6. Trouble Shootings ====
589 589  
590 -===== **6.1 Access the Linux console.** =====
600 +===== 6.1 How to get a wallet address? =====
591 591  
592 - Follow the previous step of Step 5.
593 -
594 -
595 -===== 6.2 Install the package of network-manager. =====
596 -
597 - Run commands:
598 -
599 -(% class="box infomessage" %)
600 -(((
601 - apt update
602 - apt install network-manager
603 -)))
604 -
605 -[[image:image-20220507140730-1.png]]
606 -
607 -
608 -
609 -===== 6.3 Reboot the device. =====
610 -
611 - Run command:
612 -
613 -(% class="box infomessage" %)
614 -(((
615 - reboot
616 -)))
617 -
618 -[[image:image-20220507140814-2.png]]
619 -
620 -===== 6.4 Check the wireless type =====
621 -
622 - Run command:
623 -
624 -(% class="box infomessage" %)
625 -(((
626 - iw dev
627 -)))
628 -
629 -[[image:image-20220507140941-3.png]]
630 -
631 -===== 6.5 Connect the WiFi. =====
632 -
633 - Run command:
634 -
635 -(% class="box infomessage" %)
636 -(((
637 - nmtui
638 -)))
639 -
640 -[[image:image-20220507140953-4.png]]
641 -
642 -
643 -
644 -==== 7. Trouble Shootings ====
645 -
646 -===== 7.1 How to get a wallet address? =====
647 -
648 648  // // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
649 649  
650 650  
651 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
605 +===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
652 652  
653 653  (((
654 654   User can login the HP0D, able to access other Web Pages except miner page
... ... @@ -659,7 +659,7 @@
659 659  )))
660 660  
661 661  
662 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
616 +===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout  =====
663 663  
664 664  (% style="text-align:center" %)
665 665  [[image:image-20220506182042-2.png||height="250" width="516"]]
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673 673   It might relate to the network where might up to 10mins
674 674  
675 675  
676 -===== 7.4 Onboarding – Bad Gaterway =====
630 +===== 6.4 Onboarding – Bad Gaterway =====
677 677  
678 678  (% style="text-align:center" %)
679 679  [[image:1651832583790-633.png]]
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681 681   This is caused by the process leads too long which just need to refresh the page.
682 682  
683 683  
684 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
638 +1.
639 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
685 685  
686 -(% style="text-align:center" %)
687 -[[image:image-20220506182424-3.png]]
641 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
688 688  
689 - This may be related to the current block height, if the device is synchronizing to the latest height or if the
643 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
690 690  
691 - device block height is much lower than the current height as the above picture like '1 1', the QR code
692 692  
693 - generation may fail.
646 +1.
647 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
694 694  
649 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
695 695  
696 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
651 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
697 697  
698 -(% style="text-align:center" %)
699 -[[image:1651832742262-209.png||height="297" width="365"]]
700 700  
701 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can
654 +1.
655 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
702 702  
703 - click the button of ‘Clean’ to re-generate the QR Code.
657 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
704 704  
659 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
705 705  
706 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
707 707  
708 -(% style="text-align:center" %)
709 -[[image:1651832811038-780.png||height="462" width="216"]]
662 +1.
663 +11. Onboarding – MAC address is being refreshed after scan QR Code
710 710  
711 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
665 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
712 712  
713 - please contact us to help you solve.
714 714  
668 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
715 715  
716 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
670 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
717 717  
718 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
719 719  
720 - public key/ wallet address to onboarding server. Server will return the match MAC address
721 721  
722 - for this hotspot.
723 723  
675 +1.
676 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
724 724  
725 - If you don’t see MAC address, make sure your mobile has good internet connection.
678 +//This is caused by the server connection delay, which does not affect the normal use.//
726 726  
727 -(% style="text-align:center" %)
728 -[[image:1651832880009-473.png]]
680 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
729 729  
730 730  
731 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
683 +*
684 +*1. Mobile APP crash after scan the QR Code?
685 +* //Make sure you have input the correct Wallet address to generate QR Code.//
686 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
687 +* //Make sure your mobile app’s relevant permission are enabled.//
688 +* //Known: The Android 11 version may cause this kind of issue.//
732 732  
733 - This is caused by the server connection delay, which does not affect the normal use.
734 -
735 -
736 -(% style="text-align:center" %)
737 -[[image:1651832959907-357.png]]
738 -
739 -===== 7.10 Mobile APP crash after scan the QR Code? =====
740 -
741 -* Make sure you have input the correct Wallet address to generate QR Code.
742 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
743 -* Make sure your mobile app’s relevant permission are enabled.
744 -* Known: The Android 11 version may cause this kind of issue.
745 -
746 -1.
690 +1.
747 747  11. Why the frequency/region is not the same what I purchased?
748 748  
749 749  //Each HP0D is inspected and configured prior to shipping.//
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751 751  //If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
752 752  
753 753  
754 -1.
698 +1.
755 755  11. Can use the frequency to a region where is not support?
756 756  
757 757  //Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
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759 759  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
760 760  
761 761  
762 -1.
706 +1.
763 763  11. Can change the frequency of the HP0D Miner?
764 764  
765 765  //We do not recommend doing this, it may damage your device//
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