Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
From version 65.2
edited by Edwin Chen
on 2022/05/07 10:23
on 2022/05/07 10:23
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... ... @@ -9,188 +9,51 @@ 9 9 ))) 10 10 11 11 12 + **Contents:** 12 12 13 - 14 - 15 15 {{toc/}} 16 16 17 17 18 -= ===1. Introduction ====17 += 1. Introduction = 19 19 20 -== ===1.1 What is HP0D =====19 +== 1.1 What is HP0D == 21 21 22 22 ((( 23 -((( 24 -((( 25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 22 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 26 26 ))) 27 -))) 28 28 29 29 ((( 30 -((( 31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 26 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 32 32 ))) 33 -))) 34 34 35 35 ((( 36 -((( 37 - at low data rates. 30 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 38 38 ))) 39 -))) 40 -))) 41 41 42 42 ((( 43 -((( 44 -((( 45 - 34 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 46 46 ))) 47 -))) 48 -))) 49 49 50 -((( 51 -((( 52 -((( 53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 54 -))) 55 -))) 37 +== 1.2 Specifications == 56 56 57 -((( 58 -((( 59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 -))) 61 -))) 62 - 63 -((( 64 -((( 65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 -))) 67 -))) 68 - 69 -((( 70 -((( 71 - HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 -))) 73 -))) 74 -))) 75 - 76 -((( 77 -((( 78 -((( 79 -**~ and connects max 2 x LoRaWAN servers at the same time**. 80 -))) 81 -))) 82 -))) 83 - 84 -((( 85 -((( 86 -((( 87 - 88 -))) 89 -))) 90 -))) 91 - 92 -((( 93 -((( 94 -((( 95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 96 -))) 97 -))) 98 - 99 -((( 100 -((( 101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 -))) 103 -))) 104 -))) 105 - 106 -((( 107 -((( 108 -((( 109 - 110 -))) 111 -))) 112 -))) 113 - 114 -((( 115 -((( 116 -((( 117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 -))) 119 -))) 120 - 121 -((( 122 -((( 123 - customize the frequency bands to use in their own LoRaWAN network. 124 -))) 125 -))) 126 -))) 127 - 128 - 129 -===== 1.2 Specifications ===== 130 - 131 -((( 132 -((( 133 133 **~ Hardware System:** 134 -))) 135 -))) 136 - 137 -((( 138 -((( 139 139 Linux Part: 140 -))) 141 -))) 142 142 143 -* ((( 144 -((( 145 -Raspberry Pi 4 146 -))) 147 -))) 42 +* Raspberry Pi 4 148 148 149 -((( 150 -((( 151 151 **~ Interface:** 152 -))) 153 -))) 154 154 155 -* ((( 156 -((( 157 -10M/100M RJ45 Ports x 1 158 -))) 159 -))) 160 -* ((( 161 -((( 162 -LoRaWAN Wireless 163 -))) 164 -))) 165 -* ((( 166 -((( 167 -Power Input: 12V 2A, DC 168 -))) 169 -))) 46 +* 10M/100M RJ45 Ports x 1 47 +* LoRaWAN Wireless 48 +* Power Input: 12V 2A, DC 170 170 171 -((( 172 -((( 173 173 **~ Operating Condition:** 174 -))) 175 -))) 176 176 177 -* ((( 178 -((( 179 -Work Temperature: -20 ~~ 65°C 180 -))) 181 -))) 182 -* ((( 183 -((( 184 -Storage Temperature: -20 ~~ 65°C 185 -))) 186 -))) 187 -* ((( 188 -((( 189 -Power Input: 12V 2A, DC 190 -))) 191 -))) 52 +* Work Temperature: -20 ~~ 65°C 53 +* Storage Temperature: -20 ~~ 65°C 54 +* Power Input: 12V 2A, DC 192 192 193 -== ===1.3 Features =====56 +== 1.3 Features == 194 194 195 195 * Open-Source Linux system 196 196 * RPi4 with 2G /4G or 8G RAM ... ... @@ -207,294 +207,122 @@ 207 207 * Include prepaid $40 onboarding cost and $10 location cost. 208 208 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 209 209 210 -== ===1.4 Label info and login name =====73 +== 1.4 Label info and login name == 211 211 212 - 213 213 [[image:1651803959860-394.png||height="500" width="375"]] 76 +**Label information:** 77 +**Device host name:** (% class="mark" %)dragino-xxxxxx 78 +**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 79 +**Miner animal name**: xxx-xxx-xxx 80 +**Miner address**: 112xxxxxx 81 +**Eth MAC address**: A8: 40: 41: EF: FE: CD 82 +**Login**: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%)) 83 +**SN**: device serial number. 214 214 85 += 2. Quick Start & Onboarding = 215 215 87 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 216 216 217 -((( 218 -((( 219 -**~ Label information:** 220 -))) 221 -))) 89 +== 2.1 Connect HP0D Web UI == 222 222 223 -((( 224 -((( 225 - 226 -))) 227 -))) 91 +=== 2.1.1 via HP0D’s Access Point === 228 228 229 -((( 230 -((( 231 -**~ Device host name:** (% class="mark" %)dragino-xxxxxx 232 -))) 233 -))) 93 +At the first boot of HP0D, it will auto generate a Wi-Fi network 234 234 235 -((( 236 -((( 237 -**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 238 -))) 239 -))) 240 - 241 -((( 242 -((( 243 -**~ Miner animal name**: xxx-xxx-xxx 244 -))) 245 -))) 246 - 247 -((( 248 -((( 249 -**~ Miner address**: 112xxxxxx 250 -))) 251 -))) 252 - 253 -((( 254 -((( 255 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 256 -))) 257 -))) 258 - 259 -((( 260 -((( 261 -**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 262 -))) 263 -))) 264 - 265 -((( 266 -((( 267 -**~ SN**: device serial number. 268 -))) 269 -))) 270 - 271 - 272 -==== 2. Quick Start & Onboarding ==== 273 - 274 -((( 275 -((( 276 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after 277 -))) 278 - 279 -((( 280 - connecting to its Wi-Fi network, or via its WAN Ethernet port. 281 -))) 282 -))) 283 - 284 -(% class="wikigeneratedid" id="H-2" %) 285 -((( 286 - 287 -))) 288 - 289 -===== 2.1 Connect HP0D Web UI ===== 290 - 291 -====== 2.1.1 via HP0D’s Access Point. ====== 292 - 293 -((( 294 -((( 295 - At the first boot of HP0D, it will auto generate a Wi-Fi network 296 - 297 297 [[image:1651804327535-321.png||height="325" width="199"]] 298 -))) 299 -))) 300 300 301 -((( 302 -((( 303 - 304 -))) 305 -))) 306 - 307 -((( 308 -((( 309 309 (% class="box infomessage" %) 310 -((( 311 - called : **//HPD-dragino-xxxxxx//** 312 -))) 313 -))) 314 -))) 98 + called : **//HPD-dragino-xxxxxx//** 315 315 316 -((( 317 -((( 318 318 (% class="box infomessage" %) 319 -((( 320 - with password: **//dragino+dragino//** 321 -))) 322 -))) 323 -))) 101 + with password: **//dragino+dragino//** 102 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 324 324 325 -((( 326 -((( 327 - 328 -))) 329 -))) 104 +[[image:1651804397792-591.png||height="386" width="733"]] 330 330 331 -((( 332 -((( 333 - 334 -))) 335 -))) 336 336 337 -((( 338 -((( 339 - You can use a PC to connect to this Wi-Fi network. The PC will 340 -))) 341 -))) 107 +=== 2.1.2 Connect via HP0D hostname === 342 342 343 -((( 344 -((( 345 - get an IP address 10.130.1.xxx and the HP0D has the default 346 -))) 347 -))) 109 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 348 348 349 -((( 350 -((( 351 - IP 10.130.1.1 352 -))) 353 -))) 111 +Like: __**//http:~/~/dragino-4ba54a//**__ 354 354 113 +[[image:1651804629009-699.png]] 355 355 115 +=== 2.1.3 Connect via Ethernet Port === 356 356 357 -(% style="text-align:center" %) 358 -[[image:1651804397792-591.png||height="402" width="763"]] 117 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 118 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 119 +[[image:1651804782523-623.png]] 359 359 121 +== 2.2 Generate QR Code == 360 360 361 - 362 -====== 2.1.2 Connect via HP0D hostname ====== 363 - 364 364 ((( 365 - ConnecttheHP0DEthernet porttoyourrouterand HP0D willobtainan IP address.Ifyour124 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 366 366 ))) 367 367 368 368 ((( 369 - PC(Windows/Mac/Ubuntu)connectthesamenetworkwiththeHP0D, youcanaccesstheHP0D128 +Note: After onboarding, this wallet will become owner of this hotspot. 370 370 ))) 371 371 372 -((( 373 - Web-UI via HP0D’s hostname. 374 -))) 131 +[[image:image-20220506140312-1.png||height="435" width="438"]] 375 375 376 376 377 - Like:__**//http:~/~/dragino-4ba54a//**__134 +== 2.3 Onboarding Hotspot == 378 378 379 - 380 -(% style="text-align:center" %) 381 -[[image:1651804629009-699.png]] 382 - 383 - 384 -====== 2.1.3 Connect via Ethernet Port ====== 385 - 386 386 ((( 387 -((( 388 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 137 +~1. Download the Helium Hotspot APP from the Apple or Google Play store. 389 389 ))) 390 -))) 391 391 392 392 ((( 393 -((( 394 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 141 +Note: the APP version need to be greater than 3.11. 395 395 ))) 396 -))) 397 397 398 398 ((( 399 - 145 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’ 400 400 ))) 401 401 402 - If youget theIPaddressformroute,like~://(% class="mark" %)**10.130.2.42**(%%),// you canuse thisIP addressto connect the WEB UI148 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 403 403 404 - o rSSHaccessofHP0D.150 +3. Scan the QR Code you generated in the previous step. 405 405 406 -(% style="text-align:center" %) 407 -[[image:1651804782523-623.png]] 152 +[[image:1651828211026-220.png||height="405" width="191"]] 408 408 409 - 410 - 411 -===== 2.2 Generate QR Code ===== 412 - 413 413 ((( 414 - Go to **Miner** ~-~-> **QR Generate**,inputyourHelium Wallet Address, and click Generate.155 +4. Onboarding your device 415 415 ))) 416 416 417 417 ((( 418 - Note:After onboarding,thiswalletwillbecomeowner of this hotspot.159 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 419 419 ))) 420 420 421 -(% style="text-align:center" %) 422 -[[image:image-20220506140312-1.png||height="435" width="438"]] 162 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 423 423 164 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 424 424 425 -===== 2.3 Onboarding Hotspot ===== 426 - 427 -((( 428 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 429 -))) 430 - 431 -((( 432 - Note: the APP version need to be greater than 3.11. 433 -))) 434 - 435 -((( 436 - 437 -))) 438 - 439 -((( 440 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 441 -))) 442 - 443 -((( 444 - the ‘DRAGINO Miner HP0D’ 445 -))) 446 - 447 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 448 - 449 - 3. Scan the QR Code you generated in the previous step. 450 - 451 -(% style="text-align:center" %) 452 -[[image:1651828211026-220.png||height="405" width="191"]] 453 - 454 - 4. Onboarding your device 455 - 456 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 457 - 458 - mobile to onboarding server might have issue. 459 - 460 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 461 - 462 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 463 - 464 - 465 465 5. Check onboarding status 466 466 467 - 168 +You can check from mobile: 468 468 469 - 170 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %) 470 470 471 - 172 +You can also see the hotspot status in below link: 472 472 473 - 174 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 474 474 475 - 176 +Example: 476 476 477 - 178 +Green Synced means hotspot works normal. 478 478 479 -(% style="text-align:center" %) 480 480 [[image:1651828427715-679.png||height="374" width="635"]] 481 481 482 482 483 -== ===2.4 Set the Port Forwarding =====183 +== 2.4 Set the Port Forwarding == 484 484 485 485 ((( 486 - 186 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have. 487 487 ))) 488 488 489 -((( 490 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 491 -))) 492 - 493 -((( 494 - you may have. 495 -))) 496 - 497 -(% style="text-align:center" %) 498 498 [[image:1651828514449-658.png]] 499 499 500 500 ((( ... ... @@ -502,51 +502,41 @@ 502 502 ))) 503 503 504 504 ((( 505 - 196 +Note: Please refer to more detailed Settings 506 506 ))) 507 507 508 508 ((( 509 - 200 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 510 510 ))) 511 511 512 512 ((( 513 - 204 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 514 514 ))) 515 515 207 += 3. Check the configuration of HP0D = 516 516 517 -== ==3.Checktheconfigurationof HP0D====209 +== 3.1 LoRa frequency configuration == 518 518 519 -===== 3.1 LoRa frequency configuration ===== 520 - 521 -(% style="text-align:center" %) 522 522 [[image:1651828687205-178.png||height="323" width="657"]] 523 523 213 +== 3.2 Check the LoRaWAN serveraddress == 524 524 525 - 526 -===== 3.2 Check the LoRaWAN serveraddress ===== 527 - 528 - 529 -(% style="text-align:center" %) 530 530 [[image:1651828703680-156.png||height="349" width="672"]] 531 531 217 +== 3.3 Check Miner configuration == 532 532 533 -===== 3.3 Check Miner configuration ===== 534 - 535 -(% style="text-align:center" %) 536 536 [[image:image-20220506181408-1.png||height="451" width="513"]] 537 537 538 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 221 +((( 222 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 223 +))) 539 539 540 - **~button ofUpdate, andthenwait10mins to check here,**225 += 4. Installation of Antenna = 541 541 542 - 543 -==== 4. Installation of Antenna ==== 544 - 545 545 ((( 546 - 228 +HP0D use Fiber Glass Antenna. 547 547 ))) 548 548 549 -(% style="text-align:center" %) 550 550 [[image:1651832158606-882.png]] 551 551 552 552 ((( ... ... @@ -554,150 +554,165 @@ 554 554 ))) 555 555 556 556 ((( 557 - 238 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below: 558 558 ))) 559 559 560 560 ((( 561 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 562 -))) 563 - 564 -((( 565 - to antenna and install as below: 566 -))) 567 - 568 -((( 569 -(% style="text-align:center" %) 570 570 [[image:1651832205608-998.png||height="349" width="198"]] 571 571 ))) 572 572 573 -= ===5. SSH Access for Linux console ====245 += 5. SSH Access for Linux console = 574 574 575 575 ((( 576 - 248 +IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 577 577 ))) 578 578 579 579 ((( 580 - 252 +Port: 22 581 581 ))) 582 582 583 583 ((( 584 - 256 +User Name: **root** 585 585 ))) 586 586 587 587 ((( 588 - 260 +Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 589 589 ))) 590 590 591 591 ((( 592 - 264 +After logging in, you will be in the Linux console and can enter commands as shown below. 593 593 ))) 594 594 595 -((( 596 - After logging in, you will be in the Linux console and can enter commands as shown below. 597 -))) 267 +[[image:1651832284160-991.png||height="171" width="729"]] 598 598 599 -(% style="text-align:center" %) 600 -[[image:1651832284160-991.png]] 269 += **6. How to change the Wireless function of HP0D** = 601 601 271 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 602 602 273 +== **6.1 Access the Linux console.** == 603 603 275 +Follow the previous step of Step 5. 604 604 605 -== ==6.TroubleShootings====277 +== 6.2 Install the package of network-manager == 606 606 607 - =====6.1 How to getawallet address? =====279 +Run commands: 608 608 609 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 281 +(% class="box infomessage" %) 282 +((( 283 + apt update 284 + apt install network-manager 285 +))) 610 610 287 +[[image:image-20220507140730-1.png||height="402" width="728"]] 611 611 612 -== ===6.2Onboarding ~-~- Unable toaccessWeb-UI ~-~-> Miner=====289 +== 6.3 Reboot the device == 613 613 614 -((( 615 - User can login the HP0D, able to access other Web Pages except miner page 616 -))) 291 +Run command: 617 617 293 +(% class="box infomessage" %) 618 618 ((( 619 - Ifyou firstbootthe device where you need to wait for 10 mins for initialization connection to Helium server.295 + reboot 620 620 ))) 621 621 298 +[[image:image-20220507140814-2.png]] 622 622 623 -== ===6.3Onboarding ~-~- Someparametersin minerpagehowtimeout=====300 +== 6.4 Check the wireless type == 624 624 625 -(% style="text-align:center" %) 626 -[[image:image-20220506182042-2.png||height="250" width="516"]] 302 +Run command: 627 627 628 -(% style="text-align:center" %) 629 -[[image:1651832455372-647.png||height="224" width="520"]] 304 +(% class="box infomessage" %) 305 +((( 306 + iw dev 307 +))) 630 630 309 +[[image:image-20220507140941-3.png]] 631 631 632 - HP0D is establish connectionto Heliumserver and not finished.And you might see above.311 +== 6.5 Connect the WiFi == 633 633 634 - It might relate to thenetworkwhere might up to10mins313 +Run command: 635 635 315 +(% class="box infomessage" %) 316 +((( 317 + nmtui 318 +))) 636 636 637 - ===== 6.4 Onboarding – Bad Gaterway =====320 +[[image:image-20220507140953-4.png]] 638 638 639 -(% style="text-align:center" %) 640 -[[image:1651832583790-633.png]] 322 += 7. Trouble Shootings = 641 641 642 - This is caused bythe processleadstoolongwhich just needtorefreshthe page.324 +== 7.1 How to get a wallet address? == 643 643 326 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 644 644 645 - 6.5Onboarding ~-~-Why did QR Code generateisawaysfail?328 +== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner == 646 646 647 -(% style="text-align:center" %) 648 -[[image:image-20220506182424-3.png]] 330 +((( 331 +User can login the HP0D, able to access other Web Pages except miner page. 332 +))) 649 649 650 - This may be related to the current block height, if the device is synchronizing to the latest height or if the 334 +((( 335 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 336 +))) 651 651 652 - deviceblock heightismuch lowerthanthecurrentheightas theabovepicture like'1 1',theQR code338 +== 7.3 Onboarding ~-~- Some parameters in miner page show timeout == 653 653 654 - rationmay fail.340 +[[image:image-20220506182042-2.png||height="250" width="516"]] 655 655 342 +[[image:1651832455372-647.png||height="224" width="520"]] 656 656 657 - =====6.6Onboarding~-~-WhyistheQR Codenotquite thesameasthemanual? =====344 +HP0D is establish connection to Helium server and not finished. And you might see above. 658 658 659 -(% style="text-align:center" %) 660 -[[image:1651832742262-209.png||height="297" width="365"]] 346 +It might relate to the network where might up to 10mins. 661 661 662 - Please ensure that you enter the correct wallet address andthat yournetworkisupandrunning,theusercan348 +== 7.4 Onboarding – Bad Gaterway == 663 663 664 - click the button of ‘Clean’ to re-generate the QR Code.350 +[[image:1651832583790-633.png]] 665 665 352 +This is caused by the process leads too long which just need to refresh the page. 666 666 667 -== ===6.7 Onboarding–MACaddressis‘Unknown’afterscanQRCode=====354 +== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? == 668 668 669 -(% style="text-align:center" %) 670 -[[image:1651832811038-780.png||height="462" width="216"]] 356 +[[image:image-20220506182424-3.png]] 671 671 672 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 358 +((( 359 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 360 +))) 673 673 674 - pleasecontactustohelpyousolve.362 +== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? == 675 675 364 +[[image:1651832742262-209.png||height="297" width="365"]] 676 676 677 -===== 6.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 366 +((( 367 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 368 +))) 678 678 679 - ////After scanQRCode,MobileAPP will connect Heliumonboardingserverandprovidethe370 +== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code == 680 680 681 - public key/ wallet address to onboardingserver.Server will returnthematchMAC address372 +[[image:1651832811038-780.png||height="462" width="216"]] 682 682 683 - for this hotspot. 374 +((( 375 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 376 +))) 684 684 378 +== 7.8 Onboarding – MAC address is being refreshed after scan QR Code == 685 685 686 - If you don’t see MAC address, make sure your mobile has good internet connection. 380 +((( 381 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 382 +))) 687 687 688 -(% style="text-align:center" %) 384 +((( 385 +If you don’t see MAC address, make sure your mobile has good internet connection. 386 +))) 387 + 689 689 [[image:1651832880009-473.png]] 690 690 390 +== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ == 691 691 692 - =====6.9HP0D Web~-~->Miner~-~-> Versionshows‘short’=====392 +This is caused by the server connection delay, which does not affect the normal use. 693 693 694 - This is caused by the server connection delay, which does not affect the normal use. 695 - 696 - 697 -(% style="text-align:center" %) 698 698 [[image:1651832959907-357.png]] 699 699 700 -== ===6.10 Mobile APP crash after scan the QR Code? =====396 +== 7.10 Mobile APP crash after scan the QR Code? == 701 701 702 702 * Make sure you have input the correct Wallet address to generate QR Code. 703 703 * Make sure your mobile app uses the same wallet address as the one to generate QR Code. ... ... @@ -704,44 +704,42 @@ 704 704 * Make sure your mobile app’s relevant permission are enabled. 705 705 * Known: The Android 11 version may cause this kind of issue. 706 706 707 -1. 708 -11. Why the frequency/region is not the same what I purchased? 403 +== 7.11 Why the frequency/region is not the same what I purchased? == 709 709 710 -//Each HP0D is inspected and configured prior to shipping.// 405 +((( 406 +Each HP0D is inspected and configured prior to shipping. 407 +))) 711 711 712 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 409 +((( 410 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 411 +))) 713 713 413 +== 7.12 Can use the frequency to a region where is not support? == 714 714 715 -1. 716 -11. Can use the frequency to a region where is not support? 415 +((( 416 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 417 +))) 717 717 718 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 719 - 419 +((( 720 720 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 421 +))) 721 721 423 +== 7.13 Can change the frequency of the HP0D Miner? == 722 722 723 -1. 724 -11. Can change the frequency of the HP0D Miner? 425 +We do not recommend doing this, it may damage your device 725 725 726 - //Wedonotrecommend doingthis,it may damage your device//427 += 8. Supports = 727 727 429 +((( 430 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 431 +))) 728 728 433 +((( 434 +With your question as detail as possible. We will reply and help you in the shortest. 435 +))) 729 729 437 += 9. Order Info = 730 730 731 - 732 -1. Supports 733 - 734 -//If you are experiencing issues and can’t solve, you can send mail to// 735 - 736 -[[//support@dragino.com//>>mailto:support@dragino.com]] 737 - 738 -//With your question as detail as possible. We will reply and help you in the shortest.// 739 - 740 - 741 - 742 - 743 -1. Order Info 744 - 745 745 **HP0D-XXX** 746 746 747 747 **XXX**: Frequency Band ... ... @@ -749,29 +749,46 @@ 749 749 * 868: For Bands: EU868,IN865 750 750 * 915: For Bands: US915,AU915,AS923,KR920 751 751 752 -1. Manufacturer Info 446 += 10. Manufacturer Info = 753 753 448 +((( 754 754 **Shenzhen Dragino Technology Development co. LTD** 450 +))) 755 755 452 +((( 756 756 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 454 +))) 757 757 456 +((( 758 758 LongCheng Street, LongGang District ; Shenzhen 518116,China 458 +))) 759 759 460 += 11. FCC Warning = 760 760 761 -1. FCC Warning 762 - 462 +((( 763 763 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 464 +))) 764 764 466 +((( 765 765 ~-~- Reorient or relocate the receiving antenna. 468 +))) 766 766 470 +((( 767 767 ~-~- Increase the separation between the equipment and receiver. 472 +))) 768 768 474 +((( 769 769 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 476 +))) 770 770 478 +((( 771 771 ~-~- Consult the dealer or an experienced radio/TV technician for help. 480 +))) 772 772 773 - 482 +((( 774 774 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 484 +))) 775 775 776 - 486 +((( 777 777 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 488 +)))
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