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Title
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1 -DLOS8N - Outdoor LoRaWAN Gateway User Manual
1 +DLOS8N
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1652409757234-446.png||height="399" width="399"]]
4 +[[image:1652409757234-446.png]]
3 3  
4 4  
5 5  
8 +**DLOS8N Outdoor LoRaWAN Gateway User Manual**
6 6  
7 7  
8 -**Table of Contents：**
11 +Table of Contents
9 9  
10 10  {{toc/}}
11 11  
... ... @@ -12,59 +12,33 @@
12 12  
13 13  
14 14  
15 -
16 -
17 -
18 -
19 -
20 -
21 -
22 -
23 23  = 1. Introduction =
24 24  
25 25  == 1.1 What is the DLOS8N ==
26 26  
22 +The DLOS8N is (% class="mark" %)an open source outdoor LoRaWAN Gateway(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
27 27  
28 -(((
29 -The DLOS8N is an** (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway(%%)**(% style="color:#4f81bd" %). (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
30 -)))
24 +DLOS8N (% class="mark" %)supports Semtech packet forwarder(%%) and (% class="mark" %)LoRaWAN Station connection(%%), it is fully compatible with LoRaWAN protocol. DLOS8N includes a(% class="mark" %) SX1302 LoRaWAN concentrator(%%).
31 31  
32 -(((
33 -DLOS8N supports (% style="color:#4f81bd" %)**Semtech packet forwarder** (% style="color:black" %)and (% style="color:#4f81bd" %)**LoRaWAN Station connection**, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator.**
34 -)))
26 +DLOS8N has (% class="mark" %)pre-configured standard LoRaWAN frequency bands(%%) to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
35 35  
36 -(((
37 -DLOS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands** (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
38 -)))
39 -
40 -(((
41 41  DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service.
42 -)))
43 43  
44 -(((
45 -DLOS8N supports (% style="color:#4f81bd" %)**auto-provision** (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
30 +DLOS8N supports (% class="mark" %)auto-provision(%%) for mass deployment and long term maintain. System intergrator can easily change the settings.
46 46  
47 -
48 -)))
32 +[[image:1652411526195-923.png]]
49 49  
50 -[[image:1652411526195-923.png||height="494" width="731"]]
51 51  
52 -
53 53  == 1.2 Specifications ==
54 54  
55 -
56 56  **Hardware System:**
57 57  
58 -(((
59 59   Linux Part:
60 -)))
61 61  
62 62  * 400Mhz ar9331 processor
63 63  * 64MB RAM
64 64  * 16MB Flash
65 65  
66 -
67 -
68 68  **Interface:**
69 69  
70 70  * 10M/100M RJ45 Ports x 1
... ... @@ -76,8 +76,6 @@
76 76  * Mini-PCI E connector x 1
77 77  * SX1302 + 2 x SX1250
78 78  
79 -
80 -
81 81  **WiFi Spec:**
82 82  
83 83  * IEEE 802.11 b/g/n
... ... @@ -91,8 +91,6 @@
91 91  ** 11g 54M : -71dbm
92 92  ** 11n 20M : -67dbm
93 93  
94 -
95 -
96 96  **LoRa Spec:**
97 97  
98 98  * Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end
... ... @@ -104,8 +104,6 @@
104 104  * Dynamic data-rate (DDR) adaptation
105 105  * True antenna diversity or simultaneous dual-band operation
106 106  
107 -
108 -
109 109  **Cellular 4G LTE (optional):**
110 110  
111 111  * Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]]
... ... @@ -115,8 +115,6 @@
115 115  * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage
116 116  * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems
117 117  
118 -
119 -
120 120  **Power over Ethernet:**
121 121  
122 122  * IEEE 802.3af compliant.
... ... @@ -127,9 +127,6 @@
127 127  * Isolation level 4 KVrms.
128 128  * Enhanced surge protection
129 129  
130 -
131 -
132 -
133 133  == 1.3 Features ==
134 134  
135 135  * Open Source Embedded Linux system
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149 149  * Lighting Protection
150 150  * Power Consumption:12v ,300-500mA
151 151  
152 -
153 -
154 -
155 155  == 1.4 Hardware System Structure ==
156 156  
157 -[[image:1652411641871-482.png||height="416" width="716"]]
120 +[[image:1652411641871-482.png||height="425" width="732"]]
158 158  
159 159  
160 160  == 1.5 DLOS8N Applications ==
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181 181  )))
182 182  * (((
183 183  (% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection.
184 -
185 -
186 -
187 -
188 188  )))
189 189  )))
190 190  
150 +
191 191  == 1.7 WiFi Direction ==
192 192  
193 193  DLOS8N use directional WiFi Antenna. The best direction is as below:
... ... @@ -194,11 +194,11 @@
194 194  
195 195  [[image:1652412859663-161.png||height="341" width="333"]]
196 196  
157 +
197 197  = 2. Access and Configure DLOS8N =
198 198  
199 199  The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port.
200 200  
201 -
202 202  == 2.1 Find IP address of DLOS8N ==
203 203  
204 204  === 2.1.1 Connect via WiFi ===
... ... @@ -205,6 +205,7 @@
205 205  
206 206  [[image:1652412985720-934.png]]
207 207  
168 +
208 208  At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password:
209 209  
210 210  [[image:1652413127647-377.png]]
... ... @@ -211,11 +211,8 @@
211 211  
212 212  (% style="background-color:#ffffcc" %)dragino+dragino
213 213  
214 -(((
215 215  User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1
216 216  
217 -
218 -)))
219 219  
220 220  === 2.1.2 Connect via Ethernet with DHCP IP from router ===
221 221  
... ... @@ -222,11 +222,8 @@
222 222  [[image:1652414114583-532.png]]
223 223  
224 224  
225 -(((
226 226  Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect.
227 227  
228 -
229 -)))
230 230  
231 231  === 2.1.3 Connect via WiFi with DHCP IP from router ===
232 232  
... ... @@ -264,6 +264,9 @@
264 264  
265 265  [[image:1652414287022-223.png]]
266 266  
222 +
223 +
224 +
267 267  = 3. Typical Network Setup =
268 268  
269 269  == 3.1 Overview ==
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275 275  * **WiFi AP Mode**
276 276  * **Cellular Mode**
277 277  
278 -
279 -
280 -
281 281  == 3.2 Use WAN port to access Internet ==
282 282  
283 283  By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N’s WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
... ... @@ -289,44 +289,33 @@
289 289  
290 290  In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
291 291  
292 -(((
293 293  The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings**
294 -)))
295 295  
296 296  [[image:1652420327792-211.png]]
297 297  
298 -(((
251 +
299 299  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
300 300  
301 -
302 -)))
303 303  
304 304  == 3.4 Access the Internet via Cellular ==
305 305  
306 306  If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up.
307 307  
308 -(((
259 +
309 309  First, release the four screws of DLOS8N, pull out PCB and install SIM card as below:
310 -)))
311 311  
312 312  [[image:1652420606018-181.png]]
313 313  
314 314  
315 -(((
316 -[[image:1652420718132-929.png||height="427" width="727"]]
317 -)))
265 +[[image:1652420718132-929.png||height="450" width="766"]]
318 318  
319 -(((
267 +
320 320  The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
321 -)))
322 322  
323 -(((
270 +
324 324  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
325 -)))
326 326  
327 -(((
328 328  [[image:1652421032117-341.png||height="329" width="752"]]
329 -)))
330 330  
331 331  (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
332 332  
... ... @@ -335,9 +335,9 @@
335 335  
336 336  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
337 337  
338 -* GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
339 -* Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
340 -* RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected.
282 +* GREEN Tick ​​​​[[image:1652421151598-130.png||height="23" width="24"]] : This interface has Internet connection.
283 +* Yellow Tick  [[image:1652421168047-470.png||height="22" width="21"]] : This interface has IP address but don’t use it for internet connection.
284 +* RED Cross   [[image:1652421179500-890.png||height="24" width="27"]] : This interface doesn’t connected.
341 341  
342 342  [[image:1652421351382-793.png||height="339" width="765"]]
343 343  
... ... @@ -346,13 +346,11 @@
346 346  
347 347  DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
348 348  
349 -(((
350 350  [[image:image-20220513140429-1.png||height="565" width="824"]]
351 -)))
352 352  
353 353  This chapter describes how to use the DLOS8Nto work with
354 354  
355 -TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
297 +[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
356 356  
357 357  
358 358  == 4.1 Create a gateway in TTN V3 Server ==
... ... @@ -359,16 +359,13 @@
359 359  
360 360  (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
361 361  
362 -(((
363 363  Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
364 -)))
365 365  
366 -(((
367 367  [[image:1652421929753-168.png||height="403" width="739"]]
368 -)))
369 369  
370 -The example gateway id is: **a840411e96744154**
308 +The example gateway id is: a840411e96744154
371 371  
310 +
372 372  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
373 373  
374 374  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
... ... @@ -375,12 +375,12 @@
375 375  
376 376  [[image:1652422127479-258.png||height="346" width="738"]]
377 377  
317 +
378 378  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
379 379  
380 -(((
381 381  [[image:1652422142236-792.png||height="356" width="737"]]
382 -)))
383 383  
322 +
384 384  (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address**
385 385  
386 386  * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network
... ... @@ -400,9 +400,7 @@
400 400  
401 401  [[image:1652422479876-297.png||height="398" width="729"]]
402 402  
403 -(((
404 404  (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
405 -)))
406 406  
407 407  After creating the gateway, you can see the gateway info, as below.
408 408  
... ... @@ -411,17 +411,11 @@
411 411  
412 412  == 4.2 Configure DLOS8N to connect to TTN v3 ==
413 413  
414 -(((
415 415  You can now configure the DLOS8N to let it connect to TTN network V3.
416 -)))
417 417  
418 -(((
419 419  Make sure your DLOS8N has a working Internet Connection first.
420 -)))
421 421  
422 -(((
423 423  Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply**
424 -)))
425 425  
426 426  [[image:1652422624783-580.png||height="327" width="729"]]
427 427  
... ... @@ -448,47 +448,32 @@
448 448   [[image:1652422763536-750.png||height="514" width="730"]]
449 449  
450 450  
451 -== 4.4 Add a LoRaWAN End Device ==
382 +4.4 Add a LoRaWAN End Device
452 452  
453 -(((
454 454  This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site.
455 -)))
456 456  
457 -(((
458 458  We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar.
459 -)))
460 460  
461 461  [[image:1652422794767-871.png]]
462 462  
463 -(((
464 464  (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.
465 -)))
466 466  
467 -(((
468 468  Three codes are required to define the device in TTN v3:
469 -)))
470 470  
471 471  * DEV EUI - Unique ID code for a particular device.
472 472  * APP EUI - ID code for an Application defined in TTN v3.
473 473  * APP Key - Unique key to secure communications with a particular device.
474 474  
475 -(((
476 476  A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below.
477 -)))
478 478  
479 479  [[image:1652422840936-838.png]]
480 480  
481 -(((
402 +
482 482  (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
483 -)))
484 484  
485 -(((
486 486  For the TTN v3 server, you can use the codes set in the device as in the following example.
487 -)))
488 488  
489 -(((
490 490  Select **Add Application** to open the screen below.
491 -)))
492 492  
493 493  [[image:1652422946999-255.png||height="356" width="744"]]
494 494  
... ... @@ -498,13 +498,10 @@
498 498  
499 499  [[image:1652422975885-591.png||height="359" width="726"]]
500 500  
501 -(((
502 502  Select OTAA activation mode
503 -)))
504 504  
505 -(((
419 +
506 506  The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
507 -)))
508 508  
509 509  [[image:1652422998005-968.png||height="352" width="744"]]
510 510  
... ... @@ -516,17 +516,12 @@
516 516  
517 517  [[image:1652423046741-467.png||height="355" width="736"]]
518 518  
519 -(((
520 520  Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
521 -)))
522 522  
523 -(((
434 +
524 524  (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
525 -)))
526 526  
527 -(((
528 528  (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display.
529 -)))
530 530  
531 531  [[image:1652423277549-324.png||height="273" width="745"]]
532 532  
... ... @@ -544,36 +544,30 @@
544 544  
545 545  === 5.2.1 LoRa ~-~-> LoRa ===
546 546  
547 -(((
548 548  This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well.
549 -)))
550 550  
551 -(((
552 552  Different DLOS8N hardware version can support different frequency range:
553 -)))
554 554  
555 555  * **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
556 556  * **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
557 557  
558 -(((
559 559  After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log**
560 -)))
561 561  
562 562  [[image:1652423554776-574.png||height="380" width="740"]]
563 563  
564 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
466 +Note *: See this instruction for how to customize frequency band:
565 565  
468 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
566 566  
470 +
567 567  === 5.2.2 LoRa ~-~-> ABP Decryption ===
568 568  
569 569  The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
570 570  
571 571  * No internet connection.
572 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
476 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
573 573  
574 -(((
575 -Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
576 -)))
478 +Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
577 577  
578 578  [[image:1652423628833-467.png||height="357" width="755"]]
579 579  
... ... @@ -592,7 +592,7 @@
592 592  
593 593  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
594 594  
595 -**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
497 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
596 596  
597 597  
598 598  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
... ... @@ -599,22 +599,14 @@
599 599  
600 600  [[image:1652428499323-384.png||height="275" width="723"]]
601 601  
504 +Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
602 602  
603 -(((
604 -Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
605 605  
606 -
607 -)))
608 -
609 609  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
610 610  
611 -(((
612 612  Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]]
613 -)))
614 614  
615 -(((
616 -Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
617 -)))
511 +Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
618 618  
619 619  [[image:1652428648903-878.png||height="266" width="731"]]
620 620  
... ... @@ -623,8 +623,9 @@
623 623  
624 624  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
625 625  
626 -Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
520 +Instruction:
627 627  
522 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
628 628  
629 629  [[image:1652428705046-212.png||height="417" width="733"]]
630 630  
... ... @@ -642,46 +642,54 @@
642 642  
643 643  [[image:1652428861256-300.png||height="354" width="724"]]
644 644  
645 -(((
646 646  **__System Password:__**
647 -)))
648 648  
649 -(((
650 650  There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface.
651 -)))
652 652  
653 -(((
654 654  This page can be used to set the password for them.
655 -)))
656 656  
657 657  (((
658 -**__Timezone:__**Set device timezone.
547 +
659 659  )))
660 660  
661 -(((
662 -**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface.
550 +**__Timezone:__**
663 663  
552 +Set device timezone.
553 +
554 +(((
664 664  
665 665  )))
666 666  
558 +**__Port forwarding:__**
559 +
560 +Enable/Disable the HTTP and SSH access via WAN interface.
561 +
562 +
667 667  === 5.5.3 System ~-~-> Network ===
668 668  
669 669  [[image:1652429149053-824.png||height="467" width="725"]]
670 670  
671 -(((
672 -**__LAN Settings:__**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
673 -)))
567 +**__LAN Settings:__**
674 674  
569 +When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
570 +
675 675  (((
676 -__**WAN Settings:**__Setting for DLOS8N WAN port
572 +
677 677  )))
678 678  
679 -(((
680 -__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client
575 +__**WAN Settings:**__
681 681  
577 +Setting for DLOS8N WAN port
578 +
579 +(((
682 682  
683 683  )))
684 684  
583 +__**WiFi Settings:**__
584 +
585 +Setting for DLOS8N WiFi IP when use it as WiFi Client
586 +
587 +
685 685  === 5.5.4 System ~-~-> WiFi ===
686 686  
687 687  DLOS8N WiFi Settings.
... ... @@ -715,13 +715,13 @@
715 715  
716 716  Please see this document for detail:
717 717  
718 -(((
719 719  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
720 -)))
721 721  
722 722  
723 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
624 +R-SSH is for remote access device and management, introduction for how to use:
724 724  
626 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
627 +
725 725  [[image:1652429624400-864.png||height="432" width="716"]]
726 726  
727 727  
... ... @@ -737,16 +737,14 @@
737 737  
738 738  ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] )
739 739  
740 -(((
643 +
741 741  The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below.
742 -)))
743 743  
744 -(((
745 745  (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade**
746 -)))
747 747  
748 748  [[image:1652429711145-862.png||height="270" width="737"]]
749 749  
650 +
750 750  Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade.
751 751  
752 752  (% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings.
... ... @@ -755,6 +755,7 @@
755 755  
756 756  [[image:1652429962190-224.png||height="358" width="729"]]
757 757  
659 +
758 758  (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console
759 759  
760 760  SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run
... ... @@ -768,9 +768,6 @@
768 768  
769 769  [[image:1652430197132-330.png||height="256" width="724"]]
770 770  
771 -(((
772 -
773 -)))
774 774  
775 775  === 5.5.10 System ~-~-> Package Maintain ===
776 776  
... ... @@ -783,24 +783,11 @@
783 783  
784 784  === 5.6.1 LogRead ~-~-> LoRa Log ===
785 785  
685 +[[image:1652430356784-567.png||height="325" width="730"]]
786 786  
787 787  Show the frequency for LoRa Radio and traffics.
788 788  
789 -[[image:image-20220615204306-1.png||height="575" width="733"]]
790 790  
791 -
792 -Show the IoT Server Connection State and FWD State
793 -
794 -[[image:image-20220616083933-1.png||height="556" width="729"]]
795 -
796 -DLOS8 can view GPS location in the Logread FWD State
797 -
798 -
799 -Show the Error logs, RxTxJson lorawan packages, and PULL State
800 -
801 -[[image:image-20220615205416-6.png||height="442" width="884"]]
802 -
803 -
804 804  === 5.6.2 LogRead ~-~-> System Log ===
805 805  
806 806  Show the system log
... ... @@ -807,11 +807,12 @@
807 807  
808 808  [[image:1652430369760-511.png||height="373" width="730"]]
809 809  
696 +
810 810  = 6. More features =
811 811  
812 812  == 6.1 More instructions ==
813 813  
814 -[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
701 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
815 815  
816 816  
817 817  = 7. Linux System =
... ... @@ -818,262 +818,224 @@
818 818  
819 819  The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
820 820  
821 -
822 822  == 7.1 SSH Access for Linux console ==
823 823  
824 824  User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it.
825 825  
712 +
826 826  IP address:  IP address of DLOS8N
827 827  
828 828  Port:         22 (via WiFi AP mode) or 2222 (via WAN Interface)
829 829  
830 -User Name:      (% style="color:green" %)**root**
717 +User Name:      **(% style="color:green" %)root**
831 831  
832 -Password:         (% style="color:green" %)**dragino** (% style="color:black" %)(default)
719 +Password:         **(% style="color:green" %)dragino** (% style="color:black" %)(default)
833 833  
721 +
834 834  After logging in, you will be in the Linux console and can enter commands as shown below.
835 835  
836 -[[image:1652431588565-830.png]]
724 +The “logread -f” command can be used to debug how system runs.
837 837  
838 -The “(% class="mark" %)**logread -f**(%%)” command can be used to debug how system runs.
726 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image065.png]]
839 839  
840 -[[image:1652431609193-637.png||height="214" width="732"]]
841 -
842 -
843 843  == 7.2 Edit and Transfer files ==
844 844  
845 -(((
846 -The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
847 -)))
730 +The DLOS8N supports the **(% style="color:green" %)SCP protocol** and has a built-in **(% style="color:green" %)SFTP server**. There are many ways to edit and transfer files using these protocols.
848 848  
849 -(((
732 +
850 850  In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility.
851 -)))
852 852  
853 -(((
854 854  After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows.
855 -)))
856 856  
857 -(((
737 +
858 858  Screenshot is as below:
859 -)))
860 860  
861 -[[image:1652431650755-450.png]]
740 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image066.png]]
862 862  
863 863  
864 -== 7.3 File System ==
743 +1.
744 +11. File System
865 865  
866 -(((
867 867  The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
868 -)))
869 869  
870 -(((
748 +
871 871  The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
872 -)))
873 873  
874 -(((
875 875  You can use an external USB flash memory device to extend the size of flash memory for storage.
876 -)))
877 877  
878 878  
879 -== 7.4 Package maintenance system ==
880 880  
881 -DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
882 882  
883 -(((
884 -Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]])
885 -)))
756 +1.
757 +11. Package maintenance system
886 886  
887 -(((
888 -**In Linux Console run:**
889 -)))
759 +DLOS8N uses the OpenWrt [[OPKG package maint>>url:https://wiki.openwrt.org/doc/techref/opkg]][[e>>url:https://wiki.openwrt.org/doc/techref/opkg]][[n>>url:https://wiki.openwrt.org/doc/techref/opkg]][[ance>>url:https://wiki.openwrt.org/doc/techref/opkg]][[ system>>url:https://wiki.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
890 890  
891 -(((
892 -(% style="color:green" %)**root@dragino-169d30:~~# opkg update**           (% style="color:black" %)~/~/ to get the latest packages list
893 -)))
894 894  
895 -(((
896 -(% style="color:green" %)**root@dragino-169d30:~~# opkg list**    (% style="color:black" %) ~/~/shows the available packages
897 -)))
762 +Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>url:https://wiki.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/wiki.openwrt.org/doc/techref/opkg>>url:https://wiki.openwrt.org/doc/techref/opkg]])
898 898  
899 -(((
900 -(% style="color:green" %)**root@dragino-169d30:~~# opkg install iperf ** (% style="color:black" %)~/~/ install iperf
901 -)))
902 902  
765 +In Linux Console run:
766 +
767 +**root@dragino-169d30:~~# opkg update**  ~/~/ to get the latest packages list
768 +
769 +**root@dragino-169d30:~~# opkg list**         ~/~/shows the available packages
770 +
771 +**root@dragino-169d30:~~# opkg install iperf **~/~/ install iperf
772 +
903 903  The system will automatically install the required packages as shown below.
904 904  
905 905  
906 -(((
907 -(% style="background-color:#dcdcdc" %)//root@dragino-169d30:/etc/opkg# opkg install iperf//
908 -)))
776 +//root@dragino-169d30:/etc/opkg# opkg install iperf//
909 909  
910 -(((
911 -(% style="background-color:#dcdcdc" %)//Installing iperf (2.0.12-1) to root…//
912 -)))
778 +//Installing iperf (2.0.12-1) to root…//
913 913  
914 -(((
915 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
916 -)))
780 +//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]]
917 917  
918 -(((
919 -(% style="background-color:#dcdcdc" %)//Installing uclibcxx (0.2.4-3) to root…//
920 -)))
782 +//Installing uclibcxx (0.2.4-3) to root…//
921 921  
922 -(((
923 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
924 -)))
784 +//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]]
925 925  
926 -(((
927 -(% style="background-color:#dcdcdc" %)//Configuring uclibcxx.//
928 -)))
786 +//Configuring uclibcxx.//
929 929  
930 -(((
931 -(% style="background-color:#dcdcdc" %)//Configuring iperf.//
932 -)))
788 +//Configuring iperf.//
933 933  
934 -= 8. Upgrade Linux Firmware =
935 935  
791 +1. Upgrade Linux Firmware
936 936  
937 -= 9. FAQ =
793 +1. FAQ
794 +11. How can I configure for a customized frequency band?
938 938  
939 -== 9.1 How can I configure for a customized frequency band? ==
796 +See below link for how to customize frequency band:
940 940  
941 -(((
942 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
943 -)))
798 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
944 944  
945 -(((
946 -
947 -)))
948 948  
949 -== 9.2 Can I connect DLOS8N to LORIOT? ==
801 +1.
802 +11. Can I connect DLOS8N to LORIOT?
950 950  
951 -Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
804 +Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
952 952  
953 953  
954 -== 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
807 +1.
808 +11. Can I make my own firmware for the gateway, where can I find the source code?
955 955  
956 -(((
957 957  Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
958 -)))
959 959  
960 -(((
961 961  The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]
962 -)))
963 963  
964 964  
965 -== 9.4 Can I use 868Mhz version for 915Mhz bands? ==
815 +1.
816 +11. Can I use 868Mhz version for 915Mhz bands?
966 966  
967 967  It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation.
968 968  
969 969  
970 -= 10. Trouble Shooting =
971 971  
972 -== 10.1 I get kernel error when install new package, how to fix? ==
973 973  
823 +1. Trouble Shooting
824 +11. I get kernel error when install new package, how to fix?
825 +
974 974  In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID:
975 975  
976 -(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
977 977  
978 -(% style="background-color:yellow" %)Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
829 +root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk
979 979  
980 -(% style="background-color:yellow" %)Collected errors:
831 +Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root…
981 981  
982 -(% style="background-color:yellow" %)* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
833 +Collected errors:
983 983  
984 -(% style="background-color:yellow" %)*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
835 +~* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x:
985 985  
986 - (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
837 +*      kernel (= 3.10.49-1-4917516478a753314254643facdf360a) *
987 987  
988 -(((
839 + ~* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
840 +
841 +
989 989  In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same.
990 -)))
991 991  
992 -(% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
844 +Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
993 993  
994 994  
995 -== 10.2 How to recover the DLOS8N if the firmware crashes ==
847 +1.
848 +11. How to recover the DLOS8N if the firmware crashes
996 996  
997 -(((
998 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
999 -)))
850 +Please follow this instruction to recover your gateway:
1000 1000  
1001 -(((
1002 -
1003 -)))
852 +[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
1004 1004  
1005 -== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
1006 1006  
1007 -[[image:1652435238615-272.png||height="247" width="727"]]
1008 1008  
1009 -(((
856 +
857 +
858 +1.
859 +11. I configured DLOS8N for WiFi access and lost its IP. What to do now?
860 +
861 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image067.png]]
862 +
1010 1010  The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
1011 -)))
1012 1012  
1013 -(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
865 +(Note: fallback IP can be disabled in the WAN and DHCP page)
1014 1014  
1015 1015  
1016 1016  Steps to connect via fall back IP:
1017 1017  
1018 -~1. Connect PC’s Ethernet port to DLOS8N’s WAN port
870 +1. Connect PC’s Ethernet port to DLOS8N’s WAN port
871 +1. Configure PC’s Ethernet port has
872 +IP: 172.31.255.253 and
873 +Netmask: 255.255.255.252
1019 1019  
1020 -2. Configure PC’s Ethernet port has
1021 - IP: 172.31.255.253 and
1022 - Netmask: 255.255.255.252
1023 -
1024 1024  As below photo:
1025 1025  
1026 -[[image:1652435256286-879.png]]
877 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image068.jpg]]
1027 1027  
1028 -3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
879 +1. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.
1029 1029  
1030 1030  Please note the latest firmware uses port 8000 for http and 2222 for ssh access.
1031 1031  
1032 1032  
1033 -= 11. Order Info =
1034 1034  
1035 -(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: **
885 +1. Order Info
1036 1036  
1037 -(% style="color:#4f81bd" %) **//XXX: Frequency Band//**
887 +**//PART: DLOS8N-XXX-YYY//:**
1038 1038  
1039 -* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
1040 -* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
889 +**//XXX: Frequency Band//**
1041 1041  
1042 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//**
891 +* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865.
892 +* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920
1043 1043  
1044 -* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India.
1045 -* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile.
1046 -* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan
1047 -* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI
894 +**//YYY: 4G Cellular Option//**
1048 1048  
896 +* **E**: EMEA, Korea, Thailand, India.
897 +* **A**: North America/ Rogers/AT&T/T-Mobile.
898 +* **AU**: Latin America, New Zeland, Taiwan
899 +* **J**: Japan, DOCOMO/SoftBank/ KDDI
900 +
1049 1049  More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]].
1050 1050  
1051 1051  
1052 -= 12. Packing Info =
1053 1053  
1054 -(((
905 +
906 +1. Packing Info
907 +
1055 1055  **Package Includes**:
1056 -)))
1057 1057  
1058 1058  * DLOS8N LoRaWAN Gateway x 1
1059 1059  * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered
1060 1060  * Packaging with environmental protection paper box
1061 1061  
1062 -(((
1063 1063  **Dimension and weight**:
1064 -)))
1065 1065  
1066 -* Device Size: 26 x 9 x 8.5 cm
1067 -* Weight: 450g
1068 -* Package Size: 49 x 19.5 x x 19Package Size: 4912 cm
1069 -* Weight: 2.5kg
916 +* Device Size: 12 x 12 x 3 cm
917 +* Weight: 187g
918 +* Package Size: 14.5 x 13.5 x 6 cm
919 +* Weight: 300g
1070 1070  
921 +1. Support
1071 1071  
1072 -
1073 -
1074 -= 13. Support =
1075 -
1076 -* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
923 +* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1077 1077  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1078 1078  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1079 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
926 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:
927 +
928 +[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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