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Title
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1 -DLOS8N - Outdoor LoRaWAN Gateway User Manual
1 +DLOS8N
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 2  [[image:1652409757234-446.png||height="399" width="399"]]
3 3  
4 4  
5 5  
8 +**DLOS8N Outdoor LoRaWAN Gateway User Manual**
6 6  
7 7  
8 8  **Table of Contents：**
... ... @@ -12,29 +12,20 @@
12 12  
13 13  
14 14  
15 -
16 -
17 -
18 -
19 -
20 -
21 -
22 -
23 23  = 1. Introduction =
24 24  
25 25  == 1.1 What is the DLOS8N ==
26 26  
27 -
28 28  (((
29 -The DLOS8N is an** (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway(%%)**(% style="color:#4f81bd" %). (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
23 +The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
30 30  )))
31 31  
32 32  (((
33 -DLOS8N supports (% style="color:#4f81bd" %)**Semtech packet forwarder** (% style="color:black" %)and (% style="color:#4f81bd" %)**LoRaWAN Station connection**, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator.**
27 +DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
34 34  )))
35 35  
36 36  (((
37 -DLOS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands** (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
31 +DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
38 38  )))
39 39  
40 40  (((
... ... @@ -42,12 +42,10 @@
42 42  )))
43 43  
44 44  (((
45 -DLOS8N supports (% style="color:#4f81bd" %)**auto-provision** (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
46 -
47 -
39 +DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
48 48  )))
49 49  
50 -[[image:1652411526195-923.png||height="494" width="731"]]
42 +[[image:1652411526195-923.png]]
51 51  
52 52  == 1.2 Specifications ==
53 53  
... ... @@ -244,9 +244,6 @@
244 244  * **WiFi AP Mode**
245 245  * **Cellular Mode**
246 246  
247 -
248 -
249 -
250 250  == 3.2 Use WAN port to access Internet ==
251 251  
252 252  By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N’s WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**:
... ... @@ -253,7 +253,6 @@
253 253  
254 254  [[image:1652420169255-959.png]]
255 255  
256 -
257 257  == 3.3 Access the Internet as a WiFi Client ==
258 258  
259 259  In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi.
... ... @@ -266,8 +266,6 @@
266 266  
267 267  (((
268 268  In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect.
269 -
270 -
271 271  )))
272 272  
273 273  == 3.4 Access the Internet via Cellular ==
... ... @@ -281,49 +281,41 @@
281 281  [[image:1652420606018-181.png]]
282 282  
283 283  
284 -(((
285 285  [[image:1652420718132-929.png||height="427" width="727"]]
286 -)))
287 287  
288 288  (((
289 289  The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
290 290  )))
291 291  
276 +
292 292  (((
293 293  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
294 294  )))
295 295  
296 -(((
297 297  [[image:1652421032117-341.png||height="329" width="752"]]
298 -)))
299 299  
300 300  (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
301 301  
302 -
303 303  == 3.5 Check Internet connection ==
304 304  
305 305  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
306 306  
307 307  * GREEN Tick ​​​​ [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection.
308 -* Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
290 +* Yellow Tick   [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.
309 309  * RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected.
310 310  
311 311  [[image:1652421351382-793.png||height="339" width="765"]]
312 312  
313 -
314 314  = 4. Example: Configure as a LoRaWAN gateway =
315 315  
316 316  DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
317 317  
318 -(((
319 319  [[image:image-20220513140429-1.png||height="565" width="824"]]
320 -)))
321 321  
322 322  This chapter describes how to use the DLOS8Nto work with
323 323  
324 -TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
303 +[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
325 325  
326 -
327 327  == 4.1 Create a gateway in TTN V3 Server ==
328 328  
329 329  (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.**
... ... @@ -332,12 +332,11 @@
332 332  Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
333 333  )))
334 334  
335 -(((
336 336  [[image:1652421929753-168.png||height="403" width="739"]]
337 -)))
338 338  
339 -The example gateway id is: **a840411e96744154**
315 +The example gateway id is: a840411e96744154
340 340  
317 +
341 341  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
342 342  
343 343  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
... ... @@ -344,12 +344,12 @@
344 344  
345 345  [[image:1652422127479-258.png||height="346" width="738"]]
346 346  
324 +
347 347  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
348 348  
349 -(((
350 350  [[image:1652422142236-792.png||height="356" width="737"]]
351 -)))
352 352  
329 +
353 353  (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address**
354 354  
355 355  * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network
... ... @@ -369,28 +369,19 @@
369 369  
370 370  [[image:1652422479876-297.png||height="398" width="729"]]
371 371  
372 -(((
373 373  (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
374 -)))
375 375  
376 376  After creating the gateway, you can see the gateway info, as below.
377 377  
378 378  [[image:1652422509034-682.png||height="299" width="739"]]
379 379  
380 -
381 381  == 4.2 Configure DLOS8N to connect to TTN v3 ==
382 382  
383 -(((
384 384  You can now configure the DLOS8N to let it connect to TTN network V3.
385 -)))
386 386  
387 -(((
388 388  Make sure your DLOS8N has a working Internet Connection first.
389 -)))
390 390  
391 -(((
392 392  Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply**
393 -)))
394 394  
395 395  [[image:1652422624783-580.png||height="327" width="729"]]
396 396  
... ... @@ -404,7 +404,6 @@
404 404  
405 405  [[image:1652422703020-955.png||height="343" width="730"]]
406 406  
407 -
408 408  == 4.3 Configure frequency ==
409 409  
410 410  We also need to set the frequency plan in DLOS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor.
... ... @@ -416,7 +416,6 @@
416 416  
417 417   [[image:1652422763536-750.png||height="514" width="730"]]
418 418  
419 -
420 420  == 4.4 Add a LoRaWAN End Device ==
421 421  
422 422  (((
... ... @@ -447,15 +447,24 @@
447 447  
448 448  [[image:1652422840936-838.png]]
449 449  
416 +
450 450  (((
451 451  (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
452 452  )))
453 453  
454 454  (((
422 +
423 +)))
424 +
425 +(((
455 455  For the TTN v3 server, you can use the codes set in the device as in the following example.
456 456  )))
457 457  
458 458  (((
430 +
431 +)))
432 +
433 +(((
459 459  Select **Add Application** to open the screen below.
460 460  )))
461 461  
... ... @@ -471,6 +471,7 @@
471 471  Select OTAA activation mode
472 472  )))
473 473  
449 +
474 474  (((
475 475  The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
476 476  )))
... ... @@ -489,6 +489,7 @@
489 489  Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
490 490  )))
491 491  
468 +
492 492  (((
493 493  (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
494 494  )))
... ... @@ -499,7 +499,6 @@
499 499  
500 500  [[image:1652423277549-324.png||height="273" width="745"]]
501 501  
502 -
503 503  = 5. Web Configure Pages =
504 504  
505 505  == 5.1 Home ==
... ... @@ -508,7 +508,6 @@
508 508  
509 509  [[image:1652423418568-752.png||height="329" width="724"]]
510 510  
511 -
512 512  == 5.2 LoRa Settings ==
513 513  
514 514  === 5.2.1 LoRa ~-~-> LoRa ===
... ... @@ -530,8 +530,9 @@
530 530  
531 531  [[image:1652423554776-574.png||height="380" width="740"]]
532 532  
533 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
508 +Note *: See this instruction for how to customize frequency band:
534 534  
510 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
535 535  
536 536  === 5.2.2 LoRa ~-~-> ABP Decryption ===
537 537  
... ... @@ -538,15 +538,14 @@
538 538  The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
539 539  
540 540  * No internet connection.
541 -* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
517 +* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
542 542  
543 543  (((
544 -Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
520 +Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
545 545  )))
546 546  
547 547  [[image:1652423628833-467.png||height="357" width="755"]]
548 548  
549 -
550 550  == 5.3 LoRaWAN Settings ==
551 551  
552 552  === 5.3.1 LoRaWAN ~-~-> LoRaWAN ===
... ... @@ -561,18 +561,14 @@
561 561  
562 562  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
563 563  
564 -**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
539 +See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
565 565  
566 -
567 567  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
568 568  
569 569  [[image:1652428499323-384.png||height="275" width="723"]]
570 570  
571 -
572 572  (((
573 -Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
574 -
575 -
546 +Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
576 576  )))
577 577  
578 578  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
... ... @@ -582,22 +582,21 @@
582 582  )))
583 583  
584 584  (((
585 -Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
556 +Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
586 586  )))
587 587  
588 588  [[image:1652428648903-878.png||height="266" width="731"]]
589 589  
590 -
591 591  == 5.4 MQTT Settings ==
592 592  
593 593  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
594 594  
595 -Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
565 +Instruction:
596 596  
567 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
597 597  
598 598  [[image:1652428705046-212.png||height="417" width="733"]]
599 599  
600 -
601 601  == 5.5 System ==
602 602  
603 603  === 5.5.1 System ~-~-> System Overview ===
... ... @@ -606,7 +606,6 @@
606 606  
607 607  [[image:1652428773760-580.png||height="408" width="728"]]
608 608  
609 -
610 610  === 5.5.2 System ~-~-> General ( login settings) ===
611 611  
612 612  [[image:1652428861256-300.png||height="354" width="724"]]
... ... @@ -624,15 +624,21 @@
624 624  )))
625 625  
626 626  (((
627 -**__Timezone:__**Set device timezone.
596 +
628 628  )))
629 629  
630 630  (((
631 -**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface.
600 +**__Timezone:__**Set device timezone.
601 +)))
632 632  
603 +(((
633 633  
634 634  )))
635 635  
607 +(((
608 +**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface.
609 +)))
610 +
636 636  === 5.5.3 System ~-~-> Network ===
637 637  
638 638  [[image:1652429149053-824.png||height="467" width="725"]]
... ... @@ -647,8 +647,6 @@
647 647  
648 648  (((
649 649  __**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client
650 -
651 -
652 652  )))
653 653  
654 654  === 5.5.4 System ~-~-> WiFi ===
... ... @@ -684,13 +684,13 @@
684 684  
685 685  Please see this document for detail:
686 686  
687 -(((
688 688  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
689 -)))
690 690  
691 691  
692 -R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
663 +R-SSH is for remote access device and management, introduction for how to use:
693 693  
665 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
666 +
694 694  [[image:1652429624400-864.png||height="432" width="716"]]
695 695  
696 696  
... ... @@ -732,7 +732,6 @@
732 732  
733 733  (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
734 734  
735 -
736 736  === 5.5.9 System ~-~-> Reboot/Reset ===
737 737  
738 738  [[image:1652430197132-330.png||height="256" width="724"]]
... ... @@ -747,29 +747,14 @@
747 747  
748 748  Place to show what package has installed and possible to upgrade packages.
749 749  
750 -
751 751  == 5.6 LogRead ==
752 752  
753 753  === 5.6.1 LogRead ~-~-> LoRa Log ===
754 754  
726 +[[image:1652430356784-567.png||height="325" width="730"]]
755 755  
756 756  Show the frequency for LoRa Radio and traffics.
757 757  
758 -[[image:image-20220615204306-1.png||height="575" width="733"]]
759 -
760 -
761 -Show the IoT Server Connection State and FWD State
762 -
763 -[[image:image-20220616083933-1.png||height="556" width="729"]]
764 -
765 -DLOS8 can view GPS location in the Logread FWD State
766 -
767 -
768 -Show the Error logs, RxTxJson lorawan packages, and PULL State
769 -
770 -[[image:image-20220615205416-6.png||height="442" width="884"]]
771 -
772 -
773 773  === 5.6.2 LogRead ~-~-> System Log ===
774 774  
775 775  Show the system log
... ... @@ -780,14 +780,12 @@
780 780  
781 781  == 6.1 More instructions ==
782 782  
783 -[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
740 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
784 784  
785 -
786 786  = 7. Linux System =
787 787  
788 788  The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings.
789 789  
790 -
791 791  == 7.1 SSH Access for Linux console ==
792 792  
793 793  User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it.
... ... @@ -808,7 +808,6 @@
808 808  
809 809  [[image:1652431609193-637.png||height="214" width="732"]]
810 810  
811 -
812 812  == 7.2 Edit and Transfer files ==
813 813  
814 814  (((
... ... @@ -837,10 +837,18 @@
837 837  )))
838 838  
839 839  (((
794 +
795 +)))
796 +
797 +(((
840 840  The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
841 841  )))
842 842  
843 843  (((
802 +
803 +)))
804 +
805 +(((
844 844  You can use an external USB flash memory device to extend the size of flash memory for storage.
845 845  )))
846 846  
... ... @@ -908,16 +908,17 @@
908 908  == 9.1 How can I configure for a customized frequency band? ==
909 909  
910 910  (((
911 -See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
873 +See below link for how to customize frequency band:
912 912  )))
913 913  
914 914  (((
915 -
877 +[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
916 916  )))
917 917  
880 +
918 918  == 9.2 Can I connect DLOS8N to LORIOT? ==
919 919  
920 -Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
883 +Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
921 921  
922 922  
923 923  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
... ... @@ -964,13 +964,14 @@
964 964  == 10.2 How to recover the DLOS8N if the firmware crashes ==
965 965  
966 966  (((
967 -Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
930 +Please follow this instruction to recover your gateway:
968 968  )))
969 969  
970 970  (((
971 -
934 +[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
972 972  )))
973 973  
937 +
974 974  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
975 975  
976 976  [[image:1652435238615-272.png||height="247" width="727"]]
... ... @@ -1032,17 +1032,14 @@
1032 1032  **Dimension and weight**:
1033 1033  )))
1034 1034  
1035 -* Device Size: 26 x 9 x 8.5 cm
1036 -* Weight: 450g
1037 -* Package Size: 49 x 19.5 x x 19Package Size: 4912 cm
1038 -* Weight: 2.5kg
999 +* Device Size: 12 x 12 x 3 cm
1000 +* Weight: 187g
1001 +* Package Size: 14.5 x 13.5 x 6 cm
1002 +* Weight: 300g
1039 1039  
1040 -
1041 -
1042 -
1043 1043  = 13. Support =
1044 1044  
1045 -* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
1006 +* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
1046 1046  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
1047 1047  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
1048 1048  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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