Changes for page DLOS8N - Outdoor LoRaWAN Gateway User Manual
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... ... @@ -1,1 +1,1 @@ 1 -DLOS8N Outdoor LoRaWAN Gateway 1 +DLOS8N - Outdoor LoRaWAN Gateway User Manual - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Kilight1 +XWiki.Xiaoling - Content
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... ... @@ -3,31 +3,33 @@ 3 3 4 4 5 5 6 -**DLOS8N Outdoor LoRaWAN Gateway User Manual** 7 7 8 8 8 + 9 + 10 + 11 + 12 + 9 9 **Table of Contents:** 10 10 11 11 {{toc/}} 12 12 13 13 14 -(% style="color:#4f81bd" %)**Document Version: 1.0.1** 15 15 16 -(% style="color:#4f81bd" %)Firmware Version: lgw~-~-build-v5.4.1655274924-20220615-1437 17 17 18 -(% border="1" style="width:770.222px" %) 19 -|=(% style="width: 98px;" %)**Version**|=(% style="width: 553px;" %)**Description**|=(% style="width: 115px;" %)**Date** 20 -|(% style="width:98px" %)1.0|(% style="width:553px" %)Release|(% style="width:115px" %)2022-Apr-9 21 -|(% style="width:98px" %)1.0.1|(% style="width:553px" %)Add the show more information on the LogRead page|(% style="width:115px" %)2022-June-15 22 -|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %) 23 -|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %) 24 -|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %) 25 -|(% style="width:98px" %) |(% style="width:553px" %) |(% style="width:115px" %) 26 26 21 + 22 + 23 + 24 + 25 + 26 + 27 + 27 27 = 1. Introduction = 28 28 29 29 == 1.1 What is the DLOS8N == 30 30 32 + 31 31 ((( 32 32 The DLOS8N is an** (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway(%%)**(% style="color:#4f81bd" %). (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 33 33 ))) ... ... @@ -46,16 +46,21 @@ 46 46 47 47 ((( 48 48 DLOS8N supports (% style="color:#4f81bd" %)**auto-provision** (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings. 51 + 52 + 49 49 ))) 50 50 51 51 [[image:1652411526195-923.png||height="494" width="731"]] 52 52 57 + 58 + 53 53 == 1.2 Specifications == 54 54 55 -**Hardware System:** 56 56 62 +(% style="color:#037691" %)**Hardware System:** 63 + 57 57 ((( 58 - 65 +(% style="color:#037691" %)**Linux Part:** 59 59 ))) 60 60 61 61 * 400Mhz ar9331 processor ... ... @@ -62,7 +62,7 @@ 62 62 * 64MB RAM 63 63 * 16MB Flash 64 64 65 -**Interface:** 72 +(% style="color:#037691" %)**Interface:** 66 66 67 67 * 10M/100M RJ45 Ports x 1 68 68 * WiFi : 802.11 b/g/n ... ... @@ -73,7 +73,7 @@ 73 73 * Mini-PCI E connector x 1 74 74 * SX1302 + 2 x SX1250 75 75 76 -**WiFi Spec:** 83 +(% style="color:#037691" %)**WiFi Spec:** 77 77 78 78 * IEEE 802.11 b/g/n 79 79 * Frequency Band: 2.4 ~~ 2.462GHz ... ... @@ -86,7 +86,7 @@ 86 86 ** 11g 54M : -71dbm 87 87 ** 11n 20M : -67dbm 88 88 89 -**LoRa Spec:** 96 +(% style="color:#037691" %)**LoRa Spec:** 90 90 91 91 * Up to -140 dBm sensitivity with SX1250 Tx/Rx front-end 92 92 * 70 dB CW interferer rejection at 1 MHz offset ... ... @@ -97,7 +97,7 @@ 97 97 * Dynamic data-rate (DDR) adaptation 98 98 * True antenna diversity or simultaneous dual-band operation 99 99 100 -**Cellular 4G LTE (optional):** 107 +(% style="color:#037691" %)**Cellular 4G LTE (optional):** 101 101 102 102 * Quectel: [[**EC25 LTE module**>>url:https://www.quectel.com/product/ec25minipcie.htm]] 103 103 * Standard Size SIM Slot ... ... @@ -106,7 +106,7 @@ 106 106 * Worldwide LTE,UMTS/HSPA+ and GSM/GPRS/EDGE coverage 107 107 * MIMO technology meets demands for data rate and link reliability in modem wireless communication systems 108 108 109 -**Power over Ethernet:** 116 +(% style="color:#037691" %)**Power over Ethernet:** 110 110 111 111 * IEEE 802.3af compliant. 112 112 * Support wide input voltage range 37Vdc to 57Vdc. ... ... @@ -118,6 +118,7 @@ 118 118 119 119 == 1.3 Features == 120 120 128 + 121 121 * Open Source Embedded Linux system 122 122 * Managed by Web GUI, SSH via LAN or WiFi 123 123 * Support Semtech UDP packet forwarder ... ... @@ -137,14 +137,19 @@ 137 137 138 138 == 1.4 Hardware System Structure == 139 139 148 + 140 140 [[image:1652411641871-482.png||height="416" width="716"]] 141 141 151 + 142 142 == 1.5 DLOS8N Applications == 143 143 154 + 144 144 [[image:1652411671209-920.png||height="618" width="650"]] 145 145 157 + 146 146 == 1.6 LED Indicators == 147 147 160 + 148 148 [[image:1652411720670-489.png]] 149 149 150 150 ... ... @@ -161,58 +161,83 @@ 161 161 (% style="color:green" %)**BLINKING GREEN**:(% style="color:black" %) a) Device has internet connection but no LoRaWAN Connection. or b) Device is in booting stage, in this stage, it will (% style="color:green" %)**BLINKING GREEN**(% style="color:black" %) for several seconds and then (% style="color:red" %)**RED** (% style="color:black" %)and (% style="color:#ffc000" %)**YELLOW** (% style="color:black" %)will blink together. 162 162 ))) 163 163 * ((( 164 -(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn’t have Internet connection. 177 +(% style="color:red" %)**SOLID RED**: (% style="color:black" %)Device doesn't have Internet connection. 178 + 179 + 180 + 165 165 ))) 166 166 ))) 167 167 168 168 == 1.7 WiFi Direction == 169 169 186 + 170 170 DLOS8N use directional WiFi Antenna. The best direction is as below: 171 171 189 + 172 172 [[image:1652412859663-161.png||height="341" width="333"]] 173 173 192 + 193 + 174 174 = 2. Access and Configure DLOS8N = 175 175 196 + 176 176 The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port. 177 177 199 + 178 178 == 2.1 Find IP address of DLOS8N == 179 179 180 180 === 2.1.1 Connect via WiFi === 181 181 204 + 182 182 [[image:1652412985720-934.png]] 183 183 207 + 184 184 At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: 185 185 186 186 [[image:1652413127647-377.png]] 187 187 188 -(% style="background-color: #ffffcc" %)dragino+dragino212 + (% style="background-color:yellow" %) **dragino+dragino** 189 189 190 190 ((( 191 -User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 215 +User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)**10.130.1.1** 216 + 217 + 218 + 192 192 ))) 193 193 194 194 === 2.1.2 Connect via Ethernet with DHCP IP from router === 195 195 223 + 196 196 [[image:1652414114583-532.png]] 197 197 198 198 199 199 ((( 200 -Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect. 228 +Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router's management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect. 229 + 230 + 231 + 201 201 ))) 202 202 203 203 === 2.1.3 Connect via WiFi with DHCP IP from router === 204 204 236 + 205 205 [[image:1652414137639-956.png]] 206 206 207 207 208 208 If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N. 209 209 242 + 243 + 210 210 === 2.1.4 Connect via Ethernet with fall back ip === 211 211 212 -The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure. 213 213 247 +The WAN port also has a [[fall back ip address>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] for access if user doesn't connect to uplink router. Click [[here>>||anchor="H10.3IconfiguredDLOS8NforWiFiaccessandlostitsIP.Whattodonow3F"]] to see how to configure. 248 + 249 + 250 + 214 214 == 2.2 Access Configure Web UI == 215 215 253 + 216 216 **Web Interface** 217 217 218 218 Open a browser on the PC and type the DLOS8N ip address (depends on your connect method) ... ... @@ -232,12 +232,16 @@ 232 232 233 233 (% style="color:#4f81bd" %)**Password: dragino** 234 234 273 + 235 235 [[image:1652414287022-223.png]] 236 236 276 + 277 + 237 237 = 3. Typical Network Setup = 238 238 239 239 == 3.1 Overview == 240 240 282 + 241 241 The DLOS8N supports flexible network set up for different environments. This section describes the typical network topology. The network set up includes: 242 242 243 243 * **WAN Port Internet Mode** ... ... @@ -247,12 +247,16 @@ 247 247 248 248 == 3.2 Use WAN port to access Internet == 249 249 250 -By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N’s WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**: 251 251 252 - [[image:1652420169255-959.png]]293 +By default, the DLOS8N is set to use the WAN port to connect to an upstream network. When you connect the DLOS8N's WAN port to an upstream router, DLOS8N will get an IP address from the router and have Internet access via the upstream router. The network status can be checked in the (% style="color:#4f81bd" %)**home page**: 253 253 295 +[[image:1657089235431-309.png]] 296 + 297 + 298 + 254 254 == 3.3 Access the Internet as a WiFi Client == 255 255 301 + 256 256 In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 257 257 258 258 ((( ... ... @@ -259,14 +259,18 @@ 259 259 The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings** 260 260 ))) 261 261 262 -[[image:165 2420327792-211.png]]308 +[[image:1657089014716-109.png]] 263 263 264 264 ((( 265 265 In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect. 312 + 313 + 314 + 266 266 ))) 267 267 268 268 == 3.4 Access the Internet via Cellular == 269 269 319 + 270 270 If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up. 271 271 272 272 ((( ... ... @@ -282,6 +282,8 @@ 282 282 283 283 ((( 284 284 The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular** 335 + 336 + 285 285 ))) 286 286 287 287 ((( ... ... @@ -290,22 +290,30 @@ 290 290 291 291 ((( 292 292 [[image:1652421032117-341.png||height="329" width="752"]] 345 + 346 + 293 293 ))) 294 294 295 -(% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 349 +(% style="color:red" %)**Note** ***: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.** 296 296 351 + 352 + 297 297 == 3.5 Check Internet connection == 298 298 355 + 299 299 In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection. 300 300 301 301 * GREEN Tick [[image:1652436675869-206.png||height="14" width="15"]] : This interface has Internet connection. 302 -* Yellow Tick [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don ’t use it for internet connection.303 -* RED Cross [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn ’t connected.359 +* Yellow Tick [[image:1652436705761-420.png||height="15" width="15"]] : This interface has IP address but don't use it for internet connection. 360 +* RED Cross [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn't connected. 304 304 305 -[[image:165 2421351382-793.png||height="339" width="765"]]362 +[[image:1657089302970-101.png]] 306 306 364 + 365 + 307 307 = 4. Example: Configure as a LoRaWAN gateway = 308 308 368 + 309 309 DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below. 310 310 311 311 ((( ... ... @@ -316,10 +316,13 @@ 316 316 317 317 TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 318 318 379 + 380 + 319 319 == 4.1 Create a gateway in TTN V3 Server == 320 320 321 -(% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.** 322 322 384 +(% style="color:blue" %)**Step 1: Get a Unique gateway ID.** 385 + 323 323 ((( 324 324 Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page: 325 325 ))) ... ... @@ -328,49 +328,64 @@ 328 328 [[image:1652421929753-168.png||height="403" width="739"]] 329 329 ))) 330 330 331 -The example gateway id is: **a840411e96744154** 394 +The example gateway id is: (% style="color:green" %)**a840411e96744154** 332 332 333 -(% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server** 334 334 397 + 398 +(% style="color:blue" %)**Step 2: Sign up a user account in TTN server** 399 + 335 335 [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]] 336 336 337 337 [[image:1652422127479-258.png||height="346" width="738"]] 338 338 339 -(% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker** 340 340 405 + 406 +(% style="color:blue" %)**Step 3: Choose the TTNv3 Cluster Picker** 407 + 341 341 ((( 342 342 [[image:1652422142236-792.png||height="356" width="737"]] 410 + 411 + 343 343 ))) 344 344 345 345 (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address** 346 346 416 + 347 347 * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network 348 348 * North America 1 (% style="color:red" %)corresponding Gateway server address:** **(% style="color:black" %)nam1.cloud.thethings.network 349 349 * Australia 1 (% style="color:red" %)corresponding Gateway server address:** **(% style="color:black" %)au1.cloud.thethings.network 350 350 * Legacy V2 Console : (% style="color:red" %)TTN v2 shuts down in December 2021 351 351 352 -(% style="color: #4f81bd" %)**Step 4: Create a Gateway**422 +(% style="color:blue" %)**Step 4: Create a Gateway** 353 353 354 354 [[image:1652422440891-514.png||height="360" width="747"]] 355 355 356 356 Click the Gateway icon and then click Add gateway. 357 357 428 + 358 358 Open the following page: 359 359 360 - 2422470352-518.png||height="391" width="716"]]431 + [[image:1657089352139-443.png]] 361 361 362 -[[image:1652422479876-297.png||height="398" width="729"]] 363 363 434 +[[image:1657089363403-611.png]] 435 + 436 + 364 364 ((( 365 -(% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network. 438 +(% style="color:red" %)**Notice: Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.** 439 + 440 + 366 366 ))) 367 367 368 368 After creating the gateway, you can see the gateway info, as below. 369 369 370 -[[image:165 2422509034-682.png||height="299" width="739"]]445 +[[image:1657089571089-281.png]] 371 371 447 + 448 + 372 372 == 4.2 Configure DLOS8N to connect to TTN v3 == 373 373 451 + 374 374 ((( 375 375 You can now configure the DLOS8N to let it connect to TTN network V3. 376 376 ))) ... ... @@ -383,22 +383,28 @@ 383 383 Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply** 384 384 ))) 385 385 386 -[[image:165 2422624783-580.png||height="327" width="729"]]464 +[[image:1657089586062-302.png]] 387 387 388 -(% style="color:red" %)**Note: **The server address must match the Gateway server address you choose in TTN V3. 389 389 467 +(% style="color:red" %)**Note: The server address must match the Gateway server address you choose in TTN V3.** 468 + 390 390 In the home page, we can see the LoRaWAN connection is ready now. 391 391 392 -[[image:165 2422685063-596.png||height="327" width="729"]]471 +[[image:1657089615405-484.png]] 393 393 473 + 394 394 In TTN v3 portal, we can also see the gateway is connected. 395 395 396 -[[image:165 2422703020-955.png||height="343" width="730"]]476 +[[image:1657089753667-298.png]] 397 397 478 + 479 + 398 398 == 4.3 Configure frequency == 399 399 482 + 400 400 We also need to set the frequency plan in DLOS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor. 401 401 485 + 402 402 [[image:1652422737399-529.png||height="362" width="737"]] 403 403 404 404 ... ... @@ -406,8 +406,11 @@ 406 406 407 407 [[image:1652422763536-750.png||height="514" width="730"]] 408 408 493 + 494 + 409 409 == 4.4 Add a LoRaWAN End Device == 410 410 497 + 411 411 ((( 412 412 This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site. 413 413 ))) ... ... @@ -419,7 +419,7 @@ 419 419 [[image:1652422794767-871.png]] 420 420 421 421 ((( 422 -(% style="color: #4f81bd" %)**Step 1**: (%style="color:black"%)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device.509 +(% style="color:blue" %)**Step 1**: (%%)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device. 423 423 ))) 424 424 425 425 ((( ... ... @@ -426,18 +426,23 @@ 426 426 Three codes are required to define the device in TTN v3: 427 427 ))) 428 428 429 -* DEV EUI - Unique ID code for a particular device. 430 -* APP EUI - ID code for an Application defined in TTN v3. 431 -* APP Key - Unique key to secure communications with a particular device. 516 +* **DEV EUI** - Unique ID code for a particular device. 517 +* **APP EUI** - ID code for an Application defined in TTN v3. 518 +* **APP Key** - Unique key to secure communications with a particular device. 432 432 433 433 ((( 521 + 522 + 434 434 A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below. 435 435 ))) 436 436 437 437 [[image:1652422840936-838.png]] 438 438 528 + 439 439 ((( 440 -(% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands. Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server. 530 +(% style="color:red" %)**Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands. Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.** 531 + 532 + 441 441 ))) 442 442 443 443 ((( ... ... @@ -448,16 +448,20 @@ 448 448 Select **Add Application** to open the screen below. 449 449 ))) 450 450 451 -[[image:1652422946999-255.png||height="356" width="744"]] 452 452 544 +[[image:1657089795213-689.png]] 545 + 453 453 Open the **Application **select** Add end device** 454 454 548 + 455 455 Start Register the end device 456 456 457 -[[image:165 2422975885-591.png||height="359" width="726"]]551 +[[image:1657089816539-483.png]] 458 458 459 459 ((( 460 460 Select OTAA activation mode 555 + 556 + 461 461 ))) 462 462 463 463 ((( ... ... @@ -464,42 +464,59 @@ 464 464 The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3. 465 465 ))) 466 466 467 -[[image:165 2422998005-968.png||height="352" width="744"]]563 +[[image:1657089833529-558.png]] 468 468 565 + 566 + 469 469 First, input the End device ID, AppEUI and DevEUI. 470 470 471 -[[image:165 2423022781-339.png||height="365" width="741"]]569 +[[image:1657089845985-297.png]] 472 472 571 + 572 + 473 473 Secondly, choose the corresponding frequency and LoRaWAN class capabilities. 474 474 475 -[[image:165 2423046741-467.png||height="355" width="736"]]575 +[[image:1657089868506-654.png]] 476 476 577 + 477 477 ((( 478 478 Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device. 580 + 581 + 479 479 ))) 480 480 481 481 ((( 482 -(% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel. 585 +(% style="color:blue" %)**Step 2**: (%%)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel. 586 + 587 + 483 483 ))) 484 484 485 485 ((( 486 -(% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display. 591 +(% style="color:red" %)**Note that it may take some time for the device data to appear in the TTN v3 display.** 592 + 593 + 487 487 ))) 488 488 489 -[[image:165 2423277549-324.png||height="273" width="745"]]596 +[[image:1657089884131-489.png]] 490 490 598 + 491 491 = 5. Web Configure Pages = 492 492 493 493 == 5.1 Home == 494 494 603 + 495 495 Shows the system running status. 496 496 606 + 497 497 [[image:1652423418568-752.png||height="329" width="724"]] 498 498 609 + 610 + 499 499 == 5.2 LoRa Settings == 500 500 501 501 === 5.2.1 LoRa ~-~-> LoRa === 502 502 615 + 503 503 ((( 504 504 This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well. 505 505 ))) ... ... @@ -508,20 +508,25 @@ 508 508 Different DLOS8N hardware version can support different frequency range: 509 509 ))) 510 510 511 -* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 512 -* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 624 +* (% style="color:red" %)**868**(%%): valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 625 +* (% style="color:red" %)**915**(%%): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 513 513 514 514 ((( 515 -After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log** 628 + 629 + 630 +After user choose the frequency plan, he can see the actually frequency in used by checking the page (% style="color:#037691" %)**LogRead ~-~-> LoRa Log** 516 516 ))) 517 517 518 -[[image:165 2423554776-574.png||height="380" width="740"]]633 +[[image:1657090007385-854.png]] 519 519 520 -Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 521 521 636 +(% style="color:red" %)**Note *: [[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 522 522 638 + 639 + 523 523 === 5.2.2 LoRa ~-~-> ABP Decryption === 524 524 642 + 525 525 The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as: 526 526 527 527 * No internet connection. ... ... @@ -529,17 +529,22 @@ 529 529 530 530 ((( 531 531 Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]** 650 + 651 + 532 532 ))) 533 533 534 -[[image:165 2423628833-467.png||height="357" width="755"]]654 +[[image:1657089993263-743.png]] 535 535 656 + 657 + 536 536 == 5.3 LoRaWAN Settings == 537 537 538 538 === 5.3.1 LoRaWAN ~-~-> LoRaWAN === 539 539 662 + 540 540 This page is for the connection set up to a general LoRaWAN Network server such as: [[TTN>>url:http://www.thethingsnetwork.org/]], [[ChirpStack>>url:https://www.chirpstack.io/]] etc 541 541 542 -[[image:165 2423628833-467.png||height="357" width="755"]]665 +[[image:1657089950542-323.png]] 543 543 544 544 (% style="color:red" %)**Note:** 545 545 ... ... @@ -549,16 +549,24 @@ 549 549 550 550 **See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]** 551 551 675 + 676 + 552 552 === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 553 553 554 -[[image:1652428499323-384.png||height="275" width="723"]] 555 555 680 +[[image:1657089933044-221.png]] 681 + 682 + 556 556 ((( 557 557 Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].** 685 + 686 + 687 + 558 558 ))) 559 559 560 560 === 5.3.3 LoRaWAN ~-~-> LORIOT === 561 561 692 + 562 562 ((( 563 563 Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]] 564 564 ))) ... ... @@ -565,33 +565,44 @@ 565 565 566 566 ((( 567 567 Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 699 + 700 + 568 568 ))) 569 569 570 -[[image:165 2428648903-878.png||height="266" width="731"]]703 +[[image:1657089965935-695.png]] 571 571 705 + 706 + 572 572 == 5.4 MQTT Settings == 573 573 709 + 574 574 If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker, 575 575 576 576 Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]** 577 577 578 578 579 -[[image:165 2428705046-212.png||height="417" width="733"]]715 +[[image:1657090037148-906.png]] 580 580 717 + 581 581 == 5.5 System == 582 582 583 583 === 5.5.1 System ~-~-> System Overview === 584 584 722 + 585 585 Shows the system info: 586 586 587 -[[image:165 2428773760-580.png||height="408" width="728"]]725 +[[image:1657090055371-265.png]] 588 588 727 + 728 + 589 589 === 5.5.2 System ~-~-> General ( login settings) === 590 590 591 -[[image:1652428861256-300.png||height="354" width="724"]] 592 592 732 +[[image:1657090070500-921.png]] 733 + 734 + 593 593 ((( 594 -**__System Password:__** 736 +(% style="color:#037691" %)**__System Password:__** 595 595 ))) 596 596 597 597 ((( ... ... @@ -603,51 +603,68 @@ 603 603 ))) 604 604 605 605 ((( 606 -**__Timezone:__**Set device timezone. 748 +(% style="color:#037691" %)**__Timezone: __**(%%)Set device timezone. 607 607 ))) 608 608 609 609 ((( 610 -**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface. 752 +(% style="color:#037691" %)**__Port forwarding: __**(%%)Enable/Disable the HTTP and SSH access via WAN interface. 753 + 754 + 755 + 611 611 ))) 612 612 613 613 === 5.5.3 System ~-~-> Network === 614 614 615 -[[image:1652429149053-824.png||height="467" width="725"]] 616 616 761 +[[image:1657090089790-368.png]] 762 + 763 + 617 617 ((( 618 -**__LAN Settings:__**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N ’s own network.765 +(% style="color:#037691" %)**__LAN Settings: __**(%%)When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N's own network. 619 619 ))) 620 620 621 621 ((( 622 -__**WAN Settings:**__Setting for DLOS8N WAN port 769 +(% style="color:#037691" %)__**WAN Settings: **__(%%)Setting for DLOS8N WAN port 623 623 ))) 624 624 625 625 ((( 626 -__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client 773 +(% style="color:#037691" %)__**WiFi Settings: **__(%%)Setting for DLOS8N WiFi IP when use it as WiFi Client 627 627 775 + 628 628 629 629 ))) 630 630 631 631 === 5.5.4 System ~-~-> WiFi === 632 632 781 + 633 633 DLOS8N WiFi Settings. 634 634 635 -[[image:165 2429430767-921.png||height="367" width="723"]]784 +[[image:1657090107468-438.png]] 636 636 786 + 787 + 637 637 === 5.5.5 System ~-~-> Cellular === 638 638 790 + 639 639 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 640 640 641 -[[image:16524 29309615-825.png||height="320" width="732"]]793 +[[image:1657090204066-944.png]] 642 642 643 -(% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 644 644 796 +(% style="color:red" %)**Note *: For DLOS8N which doesn't have the cellular module, this page will shows Cellular not detected.** 797 + 798 + 799 + 645 645 === 5.5.6 System ~-~-> Network Status === 646 646 647 -[[image:1652429486609-208.png||height="415" width="728"]] 648 648 803 +[[image:1657090227373-729.png]] 804 + 805 + 806 + 649 649 === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision === 650 650 809 + 651 651 Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: 652 652 653 653 [[image:1652429518191-846.png||height="332" width="733"]] ... ... @@ -656,6 +656,7 @@ 656 656 657 657 [[image:1652429537849-154.png||height="339" width="722"]] 658 658 818 + 659 659 Please see this document for detail: 660 660 661 661 ((( ... ... @@ -665,11 +665,13 @@ 665 665 666 666 R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]** 667 667 668 -[[image:165 2429624400-864.png||height="432" width="716"]]828 +[[image:1657090254561-321.png]] 669 669 670 670 831 + 671 671 === 5.5.8 System ~-~-> Firmware Upgrade === 672 672 834 + 673 673 We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference. 674 674 675 675 * **Latest firmware**: [[LoRa Gateway Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]], ... ... @@ -676,10 +676,12 @@ 676 676 677 677 ( [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LG02-OLG02/Firmware/]] ) 678 678 841 + 679 679 * **Change Log**: [[Firmware Change Log>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]]. 680 680 681 681 ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] ) 682 682 846 + 683 683 ((( 684 684 The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below. 685 685 ))) ... ... @@ -688,15 +688,16 @@ 688 688 (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade** 689 689 ))) 690 690 691 -[[image:165 2429711145-862.png||height="270" width="737"]]855 +[[image:1657090275952-901.png]] 692 692 693 -Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade. 857 +Select the required image and click (% style="color:blue" %)**Flash Image.**(%%) The image will be uploaded to the device, and then click (% style="color:blue" %)**Process Update**(%%) to upgrade. 694 694 695 -(% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 696 696 860 +(% style="color:red" %)**NOTE**(%%): You normally need to (% style="color:blue" %)**//uncheck//** (%%)the (% style="color:blue" %)**Preserve Settings**(%%) checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 861 + 697 697 The system will automatically boot into the new firmware after upgrade. 698 698 699 -[[image:165 2429962190-224.png||height="358" width="729"]]864 +[[image:1657090298354-928.png]] 700 700 701 701 (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console 702 702 ... ... @@ -704,22 +704,33 @@ 704 704 705 705 (% style="color:#4f81bd" %)**//root@OpenWrt:~~# /sbin/sysupgrade –n /var/Your_Image//** 706 706 872 + 707 707 (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 708 708 875 + 876 + 709 709 === 5.5.9 System ~-~-> Reboot/Reset === 710 710 711 -[[image:1652430197132-330.png||height="256" width="724"]] 712 712 880 +[[image:1657090333476-926.png]] 881 + 713 713 ((( 714 714 884 + 885 + 715 715 ))) 716 716 717 717 === 5.5.10 System ~-~-> Package Maintain === 718 718 719 -[[image:1652430243826-126.png||height="289" width="723"]] 720 720 891 +[[image:1657090378640-879.png]] 892 + 893 +[[image:1657090349947-814.png]] 894 + 721 721 Place to show what package has installed and possible to upgrade packages. 722 722 897 + 898 + 723 723 == 5.6 LogRead == 724 724 725 725 === 5.6.1 LogRead ~-~-> LoRa Log === ... ... @@ -727,38 +727,38 @@ 727 727 728 728 Show the frequency for LoRa Radio and traffics. 729 729 730 -[[image: image-20220615204306-1.png||height="575" width="733"]]906 +[[image:1657090412413-660.png]] 731 731 732 732 733 -Show the IoT Server Connection State and FWD State 734 734 735 - [[image:image-20220615204341-2.png||height="405"width="729"]]910 +=== 5.6.2 LogRead ~-~-> System Log === 736 736 737 737 738 -Show the Error logs, RxTxJsonlorawan packages, and PULL State913 +Show the system log 739 739 740 -[[image: image-20220615205416-6.png||height="442" width="884"]]915 +[[image:1657090485508-496.png]] 741 741 742 742 743 -=== 5.6.2 LogRead ~-~-> System Log === 744 744 745 -Show the system log 746 - 747 -[[image:1652430369760-511.png||height="373" width="730"]] 748 - 749 749 = 6. More features = 750 750 751 751 == 6.1 More instructions == 752 752 923 + 753 753 [[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway) 754 754 755 755 927 + 756 756 = 7. Linux System = 757 757 930 + 758 758 The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings. 759 759 933 + 934 + 760 760 == 7.1 SSH Access for Linux console == 761 761 937 + 762 762 User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it. 763 763 764 764 IP address: IP address of DLOS8N ... ... @@ -775,11 +775,14 @@ 775 775 776 776 The “(% class="mark" %)**logread -f**(%%)” command can be used to debug how system runs. 777 777 778 -[[image:1652431609193-637.png||height="214" width="732"]] 779 779 955 +[[image:1657090508015-884.png]] 780 780 957 + 958 + 781 781 == 7.2 Edit and Transfer files == 782 782 961 + 783 783 ((( 784 784 The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols. 785 785 ))) ... ... @@ -790,6 +790,8 @@ 790 790 791 791 ((( 792 792 After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows. 972 + 973 + 793 793 ))) 794 794 795 795 ((( ... ... @@ -799,8 +799,10 @@ 799 799 [[image:1652431650755-450.png]] 800 800 801 801 983 + 802 802 == 7.3 File System == 803 803 986 + 804 804 ((( 805 805 The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot. 806 806 ))) ... ... @@ -814,8 +814,10 @@ 814 814 ))) 815 815 816 816 1000 + 817 817 == 7.4 Package maintenance system == 818 818 1003 + 819 819 DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**. 820 820 821 821 ((( ... ... @@ -867,15 +867,20 @@ 867 867 868 868 ((( 869 869 (% style="background-color:#dcdcdc" %)//Configuring iperf.// 1055 + 1056 + 1057 + 870 870 ))) 871 871 872 872 = 8. Upgrade Linux Firmware = 873 873 874 874 1063 + 875 875 = 9. FAQ = 876 876 877 877 == 9.1 How can I configure for a customized frequency band? == 878 878 1068 + 879 879 ((( 880 880 See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]** 881 881 ))) ... ... @@ -882,15 +882,20 @@ 882 882 883 883 ((( 884 884 1075 + 1076 + 885 885 ))) 886 886 887 887 == 9.2 Can I connect DLOS8N to LORIOT? == 888 888 1081 + 889 889 Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]** 890 890 891 891 1085 + 892 892 == 9.3 Can I make my own firmware for the gateway, where can I find the source code? == 893 893 1088 + 894 894 ((( 895 895 Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications. 896 896 ))) ... ... @@ -900,15 +900,19 @@ 900 900 ))) 901 901 902 902 1098 + 903 903 == 9.4 Can I use 868Mhz version for 915Mhz bands? == 904 904 1101 + 905 905 It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation. 906 906 907 907 1105 + 908 908 = 10. Trouble Shooting = 909 909 910 910 == 10.1 I get kernel error when install new package, how to fix? == 911 911 1110 + 912 912 In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID: 913 913 914 914 (% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk ... ... @@ -930,8 +930,10 @@ 930 930 (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 931 931 932 932 1132 + 933 933 == 10.2 How to recover the DLOS8N if the firmware crashes == 934 934 1135 + 935 935 ((( 936 936 Please follow this instruction to recover your gateway: **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]** 937 937 ))) ... ... @@ -938,57 +938,79 @@ 938 938 939 939 ((( 940 940 1142 + 1143 + 941 941 ))) 942 942 943 943 == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? == 944 944 945 -[[image:1652435238615-272.png||height="247" width="727"]] 946 946 1149 +[[image:1657090540821-317.png]] 1150 + 1151 + 947 947 ((( 948 948 The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit. 1154 + 1155 + 949 949 ))) 950 950 951 -(% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page. 1158 +(% style="color:red" %)**Note: fallback IP can be disabled in the WAN and DHCP page.** 952 952 953 953 954 -Steps to connect via fall back IP: 1161 +((( 1162 +(% style="color:blue" %)**Steps to connect via fall back IP:** 1163 +))) 955 955 956 -~1. Connect PC’s Ethernet port to DLOS8N’s WAN port 1165 +((( 1166 +~1. Connect PC's Ethernet port to DLOS8N's WAN port 1167 +))) 957 957 958 - 2. Configure PC’s Ethernet port has959 - IP: 172.31.255.253 and 960 - Netmask: 255.255.255.2521169 +((( 1170 +2. Configure PC's Ethernet port has IP: 172.31.255.253 and Netmask: 255.255.255.252 1171 +))) 961 961 1173 +((( 1174 + 1175 + 962 962 As below photo: 1177 +))) 963 963 964 964 [[image:1652435256286-879.png]] 965 965 1181 + 966 966 3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console. 967 967 1184 + 968 968 Please note the latest firmware uses port 8000 for http and 2222 for ssh access. 969 969 970 970 1188 + 971 971 = 11. Order Info = 972 972 973 -(% style="color:#4f81bd" %) **//PART: DLOS8N-XXX-YYY//: ** 974 974 975 -(% style="color: #4f81bd" %)**//XXX: Frequency Band//**1192 + **//PART: (% style="color:blue" %)DLOS8N-XXX-YYY//(%%)** 976 976 977 -* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 978 -* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 1194 +**//XXX: Frequency Band//** 979 979 980 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//** 1196 +* (% style="color:red" %)** 868**(%%) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 1197 +* (% style="color:red" %)** 915**(%%): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 981 981 982 -* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India. 983 -* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile. 984 -* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan 985 -* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI 986 986 1200 + 1201 +**//YYY: 4G Cellular Option//** 1202 + 1203 +* (% style="color:red" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India. 1204 +* (% style="color:red" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile. 1205 +* (% style="color:red" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan 1206 +* (% style="color:red" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI 1207 + 987 987 More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]]. 988 988 989 989 1211 + 990 990 = 12. Packing Info = 991 991 1214 + 992 992 ((( 993 993 **Package Includes**: 994 994 ))) ... ... @@ -997,17 +997,24 @@ 997 997 * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered 998 998 * Packaging with environmental protection paper box 999 999 1223 + 1224 + 1000 1000 ((( 1001 1001 **Dimension and weight**: 1002 1002 ))) 1003 1003 1004 -* Device Size: 1212x3cm1005 -* Weight: 187g1006 -* Package Size: 14.5x 13.5 x6cm1007 -* Weight: 300g1229 +* Device Size: 26 x 9 x 8.5 cm 1230 +* Weight: 450g 1231 +* Package Size: 49 x 19.5 x x 19Package Size: 4912 cm 1232 +* Weight: 2.5kg 1008 1008 1234 + 1235 + 1236 + 1237 + 1009 1009 = 13. Support = 1010 1010 1240 + 1011 1011 * Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]]. 1012 1012 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 1013 1013 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
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