Changes for page DLOS8N - Outdoor LoRaWAN Gateway User Manual

Last modified by Kilight Cao on 2024/09/21 09:44

From version < 82.1 >

edited by Kilight Cao
on 2022/06/15 20:24

To version < 78.4 >

edited by Xiaoling
on 2022/05/13 18:22

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--DLOS8N Outdoor LoRaWAN Gateway
++DLOS8N

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--XWiki.Kilight
++XWiki.Xiaoling

Content

@@ -1,3 +1,5 @@
++
++
  (% style="text-align:center" %)
  [[image:1652409757234-446.png||height="399" width="399"]]
@@ -11,33 +11,22 @@
  {{toc/}}
--**(% style="color:#4f81bd" %)Document Version: 1.0(%%)**
--(% style="color:#4f81bd" %)Firmware Version: lgw~-~-build-v5.4.1644990565-20220216-1352(%%)
--(% style="width:963.222px" %)
--|(% style="width:142px" %)**Version**|(% style="width:692px" %)**Description**|(% style="width:125px" %)**Date**
--|(% style="width:142px" %)1.0|(% style="width:692px" %)Release|(% style="width:125px" %)2022-Apr-9
--|(% style="width:142px" %) |(% style="width:692px" %) |(% style="width:125px" %)
--|(% style="width:142px" %) |(% style="width:692px" %) |(% style="width:125px" %)
--|(% style="width:142px" %) |(% style="width:692px" %) |(% style="width:125px" %)
--|(% style="width:142px" %) |(% style="width:692px" %) |(% style="width:125px" %)
--|(% style="width:142px" %) |(% style="width:692px" %) |(% style="width:125px" %)
--
  = 1. Introduction =
  == 1.1 What is the DLOS8N ==
  (((
--The DLOS8N is an** (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway(%%)**(% style="color:#4f81bd" %). (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
++The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates.
  )))
  (((
--DLOS8N supports (% style="color:#4f81bd" %)**Semtech packet forwarder** (% style="color:black" %)and (% style="color:#4f81bd" %)**LoRaWAN Station connection**, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)**SX1302 LoRaWAN concentrator.**
++DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator.
  )))
  (((
--DLOS8N has (% style="color:#4f81bd" %)**pre-configured standard LoRaWAN frequency bands** (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
++DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network.
  )))
  (((
@@ -45,10 +45,10 @@
  )))
  (((
--DLOS8N supports (% style="color:#4f81bd" %)**auto-provision** (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
++DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings.
  )))
--[[image:1652411526195-923.png||height="494" width="731"]]
++[[image:1652411526195-923.png]]
  == 1.2 Specifications ==
@@ -276,21 +276,18 @@
  [[image:1652420606018-181.png]]
--(((
  [[image:1652420718132-929.png||height="427" width="727"]]
--)))
  (((
  The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular**
  )))
++
  (((
  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
  )))
--(((
  [[image:1652421032117-341.png||height="329" width="752"]]
--)))
  (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
@@ -299,7 +299,7 @@
  In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection.
  * GREEN Tick  [[image:1652436675869-206.png||height="14" width="15"]]  : This interface has Internet connection.
--* Yellow  Tick  [[image:1652436705761-420.png||height="15" width="15"]]  : This interface has IP address but don’t use it for internet connection.
++* Yellow Tick   [[image:1652436705761-420.png||height="15" width="15"]]  : This interface has IP address but don’t use it for internet connection.
  * RED Cross    [[image:1652436787176-950.png||height="14" width="15"]] : This interface doesn’t connected.
  [[image:1652421351382-793.png||height="339" width="765"]]
@@ -308,13 +308,11 @@
  DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below.
--(((
  [[image:image-20220513140429-1.png||height="565" width="824"]]
--)))
  This chapter describes how to use the DLOS8Nto work with
--TheThingsNetwork v3(TTN v3)[[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
++[[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]]  ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]])
  == 4.1 Create a gateway in TTN V3 Server ==
@@ -324,12 +324,11 @@
  Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page:
  )))
--(((
  [[image:1652421929753-168.png||height="403" width="739"]]
--)))
--The example gateway id is: **a840411e96744154**
++The example gateway id is: a840411e96744154
++
  (% style="color:#4f81bd" %)**Step 2: Sign up a user account in TTN server**
  [[**https:~~/~~/account.thethingsnetwork.org/register**>>url:https://account.thethingsnetwork.org/register]]
@@ -336,12 +336,12 @@
  [[image:1652422127479-258.png||height="346" width="738"]]
++
  (% style="color:#4f81bd" %)**Step 3: Choose the TTNv3 Cluster Picker**
--(((
  [[image:1652422142236-792.png||height="356" width="737"]]
--)))
++
  (% style="color:red" %)**Note: Choose the cluster corresponds to a specific Gateway server address**
  * Europe 1 (% style="color:red" %)corresponding Gateway server address: (% style="color:black" %)eu1.cloud.thethings.network
@@ -361,9 +361,7 @@
  [[image:1652422479876-297.png||height="398" width="729"]]
--(((
  (% style="color:red" %)**Notice: **Gateway Server address must match the gateway configuration, otherwise you will have problem for End Node to join the network.
--)))
  After creating the gateway, you can see the gateway info, as below.
@@ -371,17 +371,11 @@
  == 4.2 Configure DLOS8N to connect to TTN v3 ==
--(((
  You can now configure the DLOS8N to let it connect to TTN network V3.
--)))
--(((
  Make sure your DLOS8N has a working Internet Connection first.
--)))
--(((
  Choose the right server provider and click (% style="color:#4f81bd" %)**Save&Apply**
--)))
  [[image:1652422624783-580.png||height="327" width="729"]]
@@ -436,15 +436,24 @@
  [[image:1652422840936-838.png]]
++
  (((
  (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands.  Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server.
  )))
  (((
++
++)))
++
++(((
  For the TTN v3 server, you can use the codes set in the device as in the following example.
  )))
  (((
++
++)))
++
++(((
  Select **Add Application** to open the screen below.
  )))
@@ -460,6 +460,7 @@
  Select OTAA activation mode
  )))
++
  (((
  The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3.
  )))
@@ -478,6 +478,7 @@
  Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device.
  )))
++
  (((
  (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel.
  )))
@@ -517,8 +517,9 @@
  [[image:1652423554776-574.png||height="380" width="740"]]
--Note *: **[[See this instruction for how to customize frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
++Note *: See this instruction for how to customize frequency band:
++[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
  === 5.2.2 LoRa ~-~-> ABP Decryption ===
@@ -525,10 +525,10 @@
  The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as:
  * No internet connection.
--* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>doc:Main.MQTT Forward Instruction.WebHome]]).
++* User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]).
  (((
--Detail of this feature: **[[Communication with ABP End Node>>doc:Main.Communicate with ABP End Node without LoRaWAN Network Server --- LG308.WebHome]]**
++Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]]
  )))
  [[image:1652423628833-467.png||height="357" width="755"]]
@@ -547,7 +547,7 @@
  ~**: Packet filter is to drop the unwanted LoRaWAN packet, instruction see here:
--**See:** **[[Filter unwanted LoRaWAN packets>>doc:Main.Filter unwanted LoRaWAN packets.WebHome]]**
++See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]]
  === 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT ===
@@ -554,7 +554,7 @@
  [[image:1652428499323-384.png||height="275" width="723"]]
  (((
--Please see this instruction to know more detail and demo for how to connect to **[[AWS-IoT LoRaWAN Core>>doc:Main.AWS IoT Core for LoRaWAN.WebHome]].**
++Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]]
  )))
  === 5.3.3 LoRaWAN ~-~-> LORIOT ===
@@ -564,7 +564,7 @@
  )))
  (((
--Instruction: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
++Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
  )))
  [[image:1652428648903-878.png||height="266" width="731"]]
@@ -573,11 +573,13 @@
  If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker,
--Instruction: **[[MQTT Forward Instruction>>doc:Main.MQTT Forward Instruction.WebHome]]**
++Instruction:
++[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]]
  [[image:1652428705046-212.png||height="417" width="733"]]
++
  == 5.5 System ==
  === 5.5.1 System ~-~-> System Overview ===
@@ -586,48 +586,59 @@
  [[image:1652428773760-580.png||height="408" width="728"]]
++
  === 5.5.2 System ~-~-> General ( login settings) ===
  [[image:1652428861256-300.png||height="354" width="724"]]
--(((
  **__System Password:__**
--)))
--(((
  There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface.
--)))
--(((
  This page can be used to set the password for them.
--)))
  (((
--**__Timezone:__**Set device timezone.
++
  )))
++**__Timezone:__**
++
++Set device timezone.
++
  (((
--**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface.
++
  )))
++**__Port forwarding:__**
++
++Enable/Disable the HTTP and SSH access via WAN interface.
++
++
  === 5.5.3 System ~-~-> Network ===
  [[image:1652429149053-824.png||height="467" width="725"]]
--(((
--**__LAN Settings:__**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
--)))
++**__LAN Settings:__**
++When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network.
++
  (((
--__**WAN Settings:**__Setting for DLOS8N WAN port
++
  )))
--(((
--__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client
++__**WAN Settings:**__
++Setting for DLOS8N WAN port
++
++(((
  )))
++__**WiFi Settings:**__
++
++Setting for DLOS8N WiFi IP when use it as WiFi Client
++
++
  === 5.5.4 System ~-~-> WiFi ===
  DLOS8N WiFi Settings.
@@ -634,6 +634,7 @@
  [[image:1652429430767-921.png||height="367" width="723"]]
++
  === 5.5.5 System ~-~-> Cellular ===
  While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover.
@@ -642,10 +642,12 @@
  (% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.
++
  === 5.5.6 System ~-~-> Network Status ===
  [[image:1652429486609-208.png||height="415" width="728"]]
++
  === 5.5.7 System ~-~-> Remote Mgnt & Auto Provision ===
  Auto Provision is the feature for batch configure and remote management. It can be used in below two cases:
@@ -658,13 +658,13 @@
  Please see this document for detail:
--(((
  [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/LPS8/Firmware/Application_Note/&file=Auto-update-feature.pdf]]
--)))
--R-SSH is for remote access device and management, introduction for how to use: **[[Remote Access Gateway>>doc:Main.Remote Access Gateway.WebHome]]**
++R-SSH is for remote access device and management, introduction for how to use:
++[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]]
++
  [[image:1652429624400-864.png||height="432" width="716"]]
@@ -680,13 +680,10 @@
  ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] )
--(((
++
  The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below.
--)))
--(((
  (% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade**
--)))
  [[image:1652429711145-862.png||height="270" width="737"]]
@@ -698,6 +698,7 @@
  [[image:1652429962190-224.png||height="358" width="729"]]
++
  (% style="color:red" %)**NOTE***(%%): User can also upgrade firmware via Linux console
  SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run
@@ -706,6 +706,7 @@
  (% style="color:red" %)**NOTE**(%%) : it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size.
++
  === 5.5.9 System ~-~-> Reboot/Reset ===
  [[image:1652430197132-330.png||height="256" width="724"]]
@@ -720,6 +720,10 @@
  Place to show what package has installed and possible to upgrade packages.
++(((
++
++)))
++
  == 5.6 LogRead ==
  === 5.6.1 LogRead ~-~-> LoRa Log ===
@@ -728,6 +728,10 @@
  Show the frequency for LoRa Radio and traffics.
++(((
++
++)))
++
  === 5.6.2 LogRead ~-~-> System Log ===
  Show the system log
@@ -734,12 +734,16 @@
  [[image:1652430369760-511.png||height="373" width="730"]]
++
  = 6. More features =
  == 6.1 More instructions ==
--[[LoRaWAN Gateway Instruction>>doc:Main.WebHome]](LoRaWAN Gateway)
++[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]]
++(((
++
++)))
  = 7. Linux System =
@@ -768,21 +768,13 @@
  == 7.2 Edit and Transfer files ==
--(((
  The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols.
--)))
--(((
  In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility.
--)))
--(((
  After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows.
--)))
--(((
  Screenshot is as below:
--)))
  [[image:1652431650755-450.png]]
@@ -789,17 +789,11 @@
  == 7.3 File System ==
--(((
  The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot.
--)))
--(((
  The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash.
--)))
--(((
  You can use an external USB flash memory device to extend the size of flash memory for storage.
--)))
  == 7.4 Package maintenance system ==
@@ -806,13 +806,9 @@
  DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**.
--(((
  Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]])
--)))
--(((
  **In Linux Console run:**
--)))
  (((
  (% style="color:green" %)**root@dragino-169d30:~~# opkg update**           (% style="color:black" %)~/~/ to get the latest packages list
@@ -864,28 +864,21 @@
  == 9.1 How can I configure for a customized frequency band? ==
--(((
--See below link for how to customize frequency band: **[[How to customized LoRaWAN frequency band>>doc:Main.How to customized LoRaWAN frequency band.WebHome]]**
--)))
++See below link for how to customize frequency band:
--(((
--
--)))
++[[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]]
++
  == 9.2 Can I connect DLOS8N to LORIOT? ==
--Yes, the set up instruction is here: **[[Notes for LORIOT>>doc:Main.Notes for LORIOT.WebHome]]**
++Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]]
  == 9.3 Can I make my own firmware for the gateway, where can I find the source code? ==
--(((
  Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications.
--)))
--(((
  The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]]
--)))
  == 9.4 Can I use 868Mhz version for 915Mhz bands? ==
@@ -911,9 +911,7 @@
   (% style="background-color:yellow" %)* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.
--(((
  In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same.
--)))
  (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends
@@ -920,21 +920,16 @@
  == 10.2 How to recover the DLOS8N if the firmware crashes ==
--(((
--Please follow this instruction to recover your gateway:  **[[Recover Gateway>>doc:Main.How to Recover Gateway if can't access it.WebHome]]**
--)))
++Please follow this instruction to recover your gateway:
--(((
--
--)))
++[[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]]
++
  == 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? ==
  [[image:1652435238615-272.png||height="247" width="727"]]
--(((
  The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit.
--)))
  (% style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.
@@ -977,26 +977,23 @@
  = 12. Packing Info =
--(((
  **Package Includes**:
--)))
  * DLOS8N LoRaWAN Gateway x 1
  * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered
  * Packaging with environmental protection paper box
--(((
  **Dimension and weight**:
--)))
  * Device Size: 12 x 12 x 3 cm
  * Weight: 187g
  * Package Size: 14.5 x 13.5 x 6 cm
  * Weight: 300g
++*
  = 13. Support =
--* Try to see if your questions already answered in the [[wiki>>doc:Main.WebHome]].
++* Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]].
  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8.
  Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule.
  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]

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Changes for page DLOS8N - Outdoor LoRaWAN Gateway User Manual

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