Changes for page DLOS8N - Outdoor LoRaWAN Gateway User Manual
Last modified by Kilight Cao on 2024/09/21 09:44
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... ... @@ -1,7 +1,7 @@ 1 1 2 2 3 3 (% style="text-align:center" %) 4 -[[image:1652409757234-446.png ||height="399" width="399"]]4 +[[image:1652409757234-446.png]] 5 5 6 6 7 7 ... ... @@ -8,7 +8,7 @@ 8 8 **DLOS8N Outdoor LoRaWAN Gateway User Manual** 9 9 10 10 11 - **Table of Contents:**11 +Table of Contents 12 12 13 13 {{toc/}} 14 14 ... ... @@ -19,35 +19,24 @@ 19 19 20 20 == 1.1 What is the DLOS8N == 21 21 22 -((( 23 -The DLOS8N is an (% style="color:#4f81bd" %)open source outdoor LoRaWAN Gateway. (% style="color:black" %)It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 24 -))) 22 +The DLOS8N is (% class="mark" %)an open source outdoor LoRaWAN Gateway(%%). It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, 3G or 4G cellular. The LoRa wireless allows users to send data and reach extremely long ranges at low data-rates. 25 25 26 -((( 27 -DLOS8N supports (% style="color:#4f81bd" %)Semtech packet forwarder (% style="color:black" %)and (% style="color:#4f81bd" %)LoRaWAN Station connection, (% style="color:black" %)it is fully compatible with LoRaWAN protocol. DLOS8N includes a (% style="color:#4f81bd" %)SX1302 LoRaWAN concentrator. 28 -))) 24 +DLOS8N (% class="mark" %)supports Semtech packet forwarder(%%) and (% class="mark" %)LoRaWAN Station connection(%%), it is fully compatible with LoRaWAN protocol. DLOS8N includes a(% class="mark" %) SX1302 LoRaWAN concentrator(%%). 29 29 30 -((( 31 -DLOS8N has (% style="color:#4f81bd" %)pre-configured standard LoRaWAN frequency bands (% style="color:black" %)to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network. 32 -))) 26 +DLOS8N has (% class="mark" %)pre-configured standard LoRaWAN frequency bands(%%) to use for different countries.User can also customize the frequency bands to use in their own LoRaWAN network. 33 33 34 -((( 35 35 DLOS8N can communicate with ABP LoRaWAN end node without LoRaWAN server. System integrator can use it to integrate with their existing IoT Service without set up own LoRaWAN server or use 3rd party LoRaWAN service. 36 -))) 37 37 38 -((( 39 -DLOS8N supports (% style="color:#4f81bd" %) auto-provision (% style="color:black" %) for mass deployment and long term maintain. System intergrator can easily change the settings. 40 -))) 30 +DLOS8N supports (% class="mark" %)auto-provision(%%) for mass deployment and long term maintain. System intergrator can easily change the settings. 41 41 42 -[[image:1652411526195-923.png ||height="494" width="731"]]32 +[[image:1652411526195-923.png]] 43 43 34 + 44 44 == 1.2 Specifications == 45 45 46 46 **Hardware System:** 47 47 48 -((( 49 49 Linux Part: 50 -))) 51 51 52 52 * 400Mhz ar9331 processor 53 53 * 64MB RAM ... ... @@ -128,12 +128,14 @@ 128 128 129 129 == 1.4 Hardware System Structure == 130 130 131 -[[image:1652411641871-482.png||height="4 16" width="716"]]120 +[[image:1652411641871-482.png||height="425" width="732"]] 132 132 122 + 133 133 == 1.5 DLOS8N Applications == 134 134 135 135 [[image:1652411671209-920.png||height="618" width="650"]] 136 136 127 + 137 137 == 1.6 LED Indicators == 138 138 139 139 [[image:1652411720670-489.png]] ... ... @@ -156,6 +156,7 @@ 156 156 ))) 157 157 ))) 158 158 150 + 159 159 == 1.7 WiFi Direction == 160 160 161 161 DLOS8N use directional WiFi Antenna. The best direction is as below: ... ... @@ -162,6 +162,7 @@ 162 162 163 163 [[image:1652412859663-161.png||height="341" width="333"]] 164 164 157 + 165 165 = 2. Access and Configure DLOS8N = 166 166 167 167 The DLOS8N is configured as a WiFi Access Point by default. User can access and configure the DLOS8N after connecting to its WiFi network, or via its Ethernet port. ... ... @@ -172,6 +172,7 @@ 172 172 173 173 [[image:1652412985720-934.png]] 174 174 168 + 175 175 At the first boot of DLOS8N, it will auto generate a WiFi network called (% style="color:green" %)**//dragino-xxxxxx //**(% style="color:black" %)with password: 176 176 177 177 [[image:1652413127647-377.png]] ... ... @@ -178,19 +178,17 @@ 178 178 179 179 (% style="background-color:#ffffcc" %)dragino+dragino 180 180 181 -((( 182 182 User can use a PC to connect to this WiFi network. The PC will get an IP address 10.130.1.xxx and the DLOS8N has the default IP (% style="color:green" %)10.130.1.1 183 -))) 184 184 177 + 185 185 === 2.1.2 Connect via Ethernet with DHCP IP from router === 186 186 187 187 [[image:1652414114583-532.png]] 188 188 189 189 190 -((( 191 191 Alternatively, connect the DLOS8N Ethernet port to your router and DLOS8N will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the DLOS8N. You can also use this IP to connect. 192 -))) 193 193 185 + 194 194 === 2.1.3 Connect via WiFi with DHCP IP from router === 195 195 196 196 [[image:1652414137639-956.png]] ... ... @@ -198,10 +198,12 @@ 198 198 199 199 If the DLOS8N already connect to the router via WiFi, use can use the WiFi IP to connect to DLOS8N. 200 200 193 + 201 201 === 2.1.4 Connect via Ethernet with fall back ip === 202 202 203 203 The WAN port also has a [[fall back ip address>>path:#_I_configured_LPS8]] for access if user doesn’t connect to uplink router. Click [[here>>path:#_I_configured_LPS8]] to see how to configure. 204 204 198 + 205 205 == 2.2 Access Configure Web UI == 206 206 207 207 **Web Interface** ... ... @@ -225,6 +225,9 @@ 225 225 226 226 [[image:1652414287022-223.png]] 227 227 222 + 223 + 224 + 228 228 = 3. Typical Network Setup = 229 229 230 230 == 3.1 Overview == ... ... @@ -242,59 +242,53 @@ 242 242 243 243 [[image:1652420169255-959.png]] 244 244 242 + 245 245 == 3.3 Access the Internet as a WiFi Client == 246 246 247 247 In the WiFi Client Mode, DLOS8N acts as a WiFi client and gets DHCP from an upstream router via WiFi. 248 248 249 -((( 250 250 The settings for WiFi Client is under page (% style="color:#4f81bd" %)**System~-~-> WiFi ~-~-> WiFi WAN Client Settings** 251 -))) 252 252 253 253 [[image:1652420327792-211.png]] 254 254 255 - (((251 + 256 256 In the WiFi Survey Choose the WiFi AP, and input the Passphrase then click Save & Apply to connect. 257 -))) 258 258 254 + 259 259 == 3.4 Access the Internet via Cellular == 260 260 261 261 If the DLOS8N support 3G/4G Cellular modem option, When the label on the shell is displayed as Model : DLOS8N-EC25, it indicates that DLOS8 already has EC25 3G/4G modules,user can use it as main internet connection or back up. 262 262 263 - (((259 + 264 264 First, release the four screws of DLOS8N, pull out PCB and install SIM card as below: 265 -))) 266 266 267 267 [[image:1652420606018-181.png]] 268 268 269 269 270 -((( 271 -[[image:1652420718132-929.png||height="427" width="727"]] 272 -))) 265 +[[image:1652420718132-929.png||height="450" width="766"]] 273 273 274 - (((267 + 275 275 The set up page is (% style="color:#4f81bd" %)**System ~-~-> Cellular** 276 -))) 277 277 278 - (((270 + 279 279 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 280 -))) 281 281 282 -((( 283 283 [[image:1652421032117-341.png||height="329" width="752"]] 284 -))) 285 285 286 286 (% style="color:red" %)**Note** *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 287 287 277 + 288 288 == 3.5 Check Internet connection == 289 289 290 290 In the (% style="color:#4f81bd" %)**home**(%%) page, we can check the Internet connection. 291 291 292 -* GREEN Tick 36675869-206.png||height="14" width="15"]] : This interface has Internet connection.293 -* Yellow 36705761-420.png||height="15" width="15"]] : This interface has IP address but don’t use it for internet connection.294 -* RED Cross 36787176-950.png||height="14" width="15"]] : This interface doesn’t connected.282 +* GREEN Tick [[image:1652421151598-130.png||height="23" width="24"]] : This interface has Internet connection. 283 +* Yellow Tick [[image:1652421168047-470.png||height="22" width="21"]] : This interface has IP address but don’t use it for internet connection. 284 +* RED Cross [[image:1652421179500-890.png||height="24" width="27"]] : This interface doesn’t connected. 295 295 296 296 [[image:1652421351382-793.png||height="339" width="765"]] 297 297 288 + 298 298 = 4. Example: Configure as a LoRaWAN gateway = 299 299 300 300 DLOS8N is fully compatible with LoRaWAN protocol. It uses the legacy Semtech Packet forwarder to forward the LoRaWAN packets to server. The structure is as below. ... ... @@ -305,13 +305,12 @@ 305 305 306 306 [[T>>url:https://www.thethingsnetwork.org/]]heThingsNetwork v3(T[[TN>>url:https://www.thethingsnetwork.org/]] v3[[)>>url:http://)]][[ LoRaWAN Server>>url:https://www.thethingsnetwork.org/]] ([[www.thethingsnetwork.org>>url:http://www.thethingsnetwork.org/]]) 307 307 299 + 308 308 == 4.1 Create a gateway in TTN V3 Server == 309 309 310 310 (% style="color:#4f81bd" %)**Step 1: Get a Unique gateway ID.** 311 311 312 -((( 313 313 Every DLOS8N has a unique gateway id. The ID can be found at LoRaWAN page: 314 -))) 315 315 316 316 [[image:1652421929753-168.png||height="403" width="739"]] 317 317 ... ... @@ -355,6 +355,7 @@ 355 355 356 356 [[image:1652422509034-682.png||height="299" width="739"]] 357 357 348 + 358 358 == 4.2 Configure DLOS8N to connect to TTN v3 == 359 359 360 360 You can now configure the DLOS8N to let it connect to TTN network V3. ... ... @@ -375,6 +375,7 @@ 375 375 376 376 [[image:1652422703020-955.png||height="343" width="730"]] 377 377 369 + 378 378 == 4.3 Configure frequency == 379 379 380 380 We also need to set the frequency plan in DLOS8N to match the end node we use, so to receive the LoRaWAN packets from the LoRaWAN sensor. ... ... @@ -386,56 +386,33 @@ 386 386 387 387 [[image:1652422763536-750.png||height="514" width="730"]] 388 388 389 -== 4.4 Add a LoRaWAN End Device == 390 390 391 -((( 382 +4.4 Add a LoRaWAN End Device 383 + 392 392 This section shows how to add a LoRaWAN End device to a LoRaWAN network and see the data from TTN web site. 393 -))) 394 394 395 -((( 396 396 We use [[LT-22222-L>>url:http://www.dragino.com/products/lora-lorawan-end-node/item/156-lt-22222-l.html]] IO Controller as a reference device - the setup for other LoRaWAN devices will be similar. 397 -))) 398 398 399 399 [[image:1652422794767-871.png]] 400 400 401 -((( 402 402 (% style="color:#4f81bd" %)**Step 1**: (% style="color:black" %)Create a Device definition in TTN v3 with the OTAA keys from the example LT-22222-L IO Controller device. 403 -))) 404 404 405 -((( 406 406 Three codes are required to define the device in TTN v3: 407 -))) 408 408 409 409 * DEV EUI - Unique ID code for a particular device. 410 410 * APP EUI - ID code for an Application defined in TTN v3. 411 411 * APP Key - Unique key to secure communications with a particular device. 412 412 413 -((( 414 414 A set of these codes are stored in each device by the manufacturer as the default codes for that particular device. Each device is shipped with a sticker with the default Device EUI as shown below. 415 -))) 416 416 417 417 [[image:1652422840936-838.png]] 418 418 419 419 420 -((( 421 421 (% style="color:red" %)Note: You may be able to change these codes in a device by using a configuration facility on the device e.g. the LT-22222 uses a serial port access and a series of AT commands. Changing the codes may be necessary in the case where you have to use codes assigned by a LoRa WAN server. 422 -))) 423 423 424 -((( 425 - 426 -))) 427 - 428 -((( 429 429 For the TTN v3 server, you can use the codes set in the device as in the following example. 430 -))) 431 431 432 -((( 433 - 434 -))) 435 - 436 -((( 437 437 Select **Add Application** to open the screen below. 438 -))) 439 439 440 440 [[image:1652422946999-255.png||height="356" width="744"]] 441 441 ... ... @@ -445,14 +445,10 @@ 445 445 446 446 [[image:1652422975885-591.png||height="359" width="726"]] 447 447 448 -((( 449 449 Select OTAA activation mode 450 -))) 451 451 452 452 453 -((( 454 454 The LoRaWAN version for your device should be provided by the manufacturer in a datasheet as LoRaWAN version or LoRaWAN specification. The most commonly used LoRaWAN versions are v1.0.2 and v1.0.3. 455 -))) 456 456 457 457 [[image:1652422998005-968.png||height="352" width="744"]] 458 458 ... ... @@ -464,21 +464,16 @@ 464 464 465 465 [[image:1652423046741-467.png||height="355" width="736"]] 466 466 467 -((( 468 468 Finally, Application layer settings input the corresponding AppKey. Before saving the configuration, check that the data matches the device. 469 -))) 470 470 471 471 472 -((( 473 473 (% style="color:#4f81bd" %)**Step 2**: (% style="color:black" %)Power on LT-22222-L device and it will automatically join the TTN network. After joining successfully, it will start to upload messages to the TTN v3. Select the Live data tab and you will see the data appearing in the panel. 474 -))) 475 475 476 -((( 477 477 (% style="color:red" %)Note that it may take some time for the device data to appear in the TTN v3 display. 478 -))) 479 479 480 480 [[image:1652423277549-324.png||height="273" width="745"]] 481 481 441 + 482 482 = 5. Web Configure Pages = 483 483 484 484 == 5.1 Home == ... ... @@ -487,24 +487,19 @@ 487 487 488 488 [[image:1652423418568-752.png||height="329" width="724"]] 489 489 450 + 490 490 == 5.2 LoRa Settings == 491 491 492 492 === 5.2.1 LoRa ~-~-> LoRa === 493 493 494 -((( 495 495 This page shows the LoRa Radio Settings. There are a set of default frequency band according to LoRaWAN protocol, and user can customized the band* as well. 496 -))) 497 497 498 -((( 499 499 Different DLOS8N hardware version can support different frequency range: 500 -))) 501 501 502 502 * **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 503 503 * **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 504 504 505 -((( 506 506 After user choose the frequency plan, he can see the actually frequency in used by checking the page **LogRead ~-~-> LoRa Log** 507 -))) 508 508 509 509 [[image:1652423554776-574.png||height="380" width="740"]] 510 510 ... ... @@ -512,6 +512,7 @@ 512 512 513 513 [[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 514 514 470 + 515 515 === 5.2.2 LoRa ~-~-> ABP Decryption === 516 516 517 517 The DLOS8N can communicate with LoRaWAN ABP End Node without the need of LoRaWAN server. It can be used in some cases such as: ... ... @@ -519,12 +519,11 @@ 519 519 * No internet connection. 520 520 * User wants to get data forward in gateway and forward to their server based on MQTT/HTTP, etc. (Combine ABP communication method and [[MQTT forward together>>http://8.211.40.43:8080/xwiki/bin/view/Main/MQTT%20Forward%20Instruction/]]). 521 521 522 -((( 523 523 Detail of this feature: [[Communication with ABP End Node>>http://8.211.40.43:8080/xwiki/bin/view/Main/Communicate%20with%20ABP%20End%20Node%20without%20LoRaWAN%20Network%20Server%20---%20LG308/]] 524 -))) 525 525 526 526 [[image:1652423628833-467.png||height="357" width="755"]] 527 527 482 + 528 528 == 5.3 LoRaWAN Settings == 529 529 530 530 === 5.3.1 LoRaWAN ~-~-> LoRaWAN === ... ... @@ -541,28 +541,33 @@ 541 541 542 542 See :[[Filter unwanted LoRaWAN packets>>http://8.211.40.43:8080/xwiki/bin/view/Main/Filter%20unwanted%20LoRaWAN%20packets/]] 543 543 544 -=== 5.3.2 LoRaWAN ~-~-> Amazon AWS-IoT === 499 +1. 500 +11. 501 +111. LoRaWAN ~-~-> Amazon AWS-IoT 545 545 546 -[[image: 1652428499323-384.png||height="275" width="723"]]503 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image046.png]] 547 547 548 -((( 549 549 Please see this instruction to know more detail and demo for how to connect to AWS-IoT LoRaWAN Core: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core>>url:http://wiki.dragino.com/index.php?title=Notes_for_AWS-IoT-Core]] 550 -))) 551 551 552 -=== 5.3.3 LoRaWAN ~-~-> LORIOT === 553 553 554 -((( 508 + 509 + 510 +1. 511 +11. 512 +111. LoRaWAN ~-~-> LORIOT 513 + 555 555 Settings to communicate to LORIOT LoRaWAN Network Server: [[https:~~/~~/www.loriot.io/>>url:https://www.loriot.io/]] 556 -))) 557 557 558 -((( 559 559 Instruction: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 560 -))) 561 561 562 -[[image: 1652428648903-878.png||height="266" width="731"]]518 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image047.png]] 563 563 564 -== 5.4 MQTT Settings == 565 565 521 + 522 + 523 +1. 524 +11. MQTT Settings 525 + 566 566 If end nodes works in ABP mode, user can configure DLOS8N to transfer the data to MQTT broker, 567 567 568 568 Instruction: ... ... @@ -569,94 +569,108 @@ 569 569 570 570 [[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#MQTT_Forward_Instruction]] 571 571 572 -[[image:1652428705046-212.png||height="417" width="733"]] 573 573 574 - == 5.5 System==533 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image048.png]] 575 575 576 -=== 5.5.1 System ~-~-> System Overview === 577 577 536 +1. 537 +11. System 538 +111. System ~-~-> System Overview 539 + 578 578 Shows the system info: 579 579 580 -[[image: 1652428773760-580.png||height="408" width="728"]]542 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image049.png]] 581 581 582 -=== 5.5.2 System ~-~-> General ( login settings) === 544 +1. 545 +11. 546 +111. System ~-~-> General ( login settings) 583 583 584 -[[image: 1652428861256-300.png||height="354" width="724"]]548 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image050.png]] 585 585 586 -((( 587 -**__System Password:__** 588 -))) 550 +System Password: 589 589 590 -((( 591 -There are two login for DLOS8N: (% style="color:#4f81bd" %)root /dragino (% style="color:black" %)or (% style="color:#4f81bd" %)admin /dragino. (% style="color:black" %)Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface. 592 -))) 552 +There are two login for DLOS8N: root /dragino or admin /dragino. Both root and admin has the same right for WEB access. But root user has also the right to access via SSH to Linux system. admin only able to access WEB interface. 593 593 594 -((( 595 595 This page can be used to set the password for them. 596 -))) 597 597 598 -((( 599 - 600 -))) 601 601 602 -((( 603 -**__Timezone:__**Set device timezone. 604 -))) 557 +Timezone: 605 605 606 -((( 607 - 608 -))) 559 +Set device timezone. 609 609 610 -((( 611 -**__Port forwarding:__**Enable/Disable the HTTP and SSH access via WAN interface. 612 -))) 613 613 614 - === 5.5.3 System~-~-> Network ===562 +Port forwarding: 615 615 616 - [[image:1652429149053-824.png||height="467"width="725"]]564 +Enable/Disable the HTTP and SSH access via WAN interface. 617 617 618 -((( 619 -**__LAN Settings:__**When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network. 620 -))) 621 621 622 -((( 623 -__**WAN Settings:**__Setting for DLOS8N WAN port 624 -))) 625 625 626 -((( 627 -__**WiFi Settings:**__Setting for DLOS8N WiFi IP when use it as WiFi Client 628 -))) 629 629 630 -=== 5.5.4 System ~-~-> WiFi === 569 +1. 570 +11. 571 +111. System ~-~-> Network 631 631 573 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image051.png]] 574 + 575 +LAN Settings: 576 + 577 +When the DLOS8N has the AP enable, LAN settings specify the network info for DLOS8N’s own network. 578 + 579 + 580 +WAN Settings: 581 + 582 +Setting for DLOS8N WAN port 583 + 584 + 585 +WiFi Settings: 586 + 587 +Setting for DLOS8N WiFi IP when use it as WiFi Client 588 + 589 + 590 + 591 + 592 + 593 +1. 594 +11. 595 +111. System ~-~-> WiFi 596 + 632 632 DLOS8N WiFi Settings. 633 633 634 -[[image: 1652429430767-921.png||height="367" width="723"]]599 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image052.png]] 635 635 636 636 637 -=== 5.5.5 System ~-~-> Cellular === 602 +1. 603 +11. 604 +111. System ~-~-> Cellular 638 638 639 639 While use the cellular as Backup WAN, device will use Cellular for internet connection while WAN port or WiFi is not valid and switch back to WAN port or WiFi after they recover. 640 640 641 -[[image: 1652429309615-825.png||height="320" width="732"]]608 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.png]] 642 642 643 - (% style="color:red" %)Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected.610 +Note *: For DLOS8N which doesn’t have the cellular module, this page will shows Cellular not detected. 644 644 645 645 646 -=== 5.5.6 System ~-~-> Network Status === 647 647 648 -[[image:1652429486609-208.png||height="415" width="728"]] 649 649 615 +1. 616 +11. 617 +111. System ~-~-> Network Status 650 650 651 - === 5.5.7 System~-~-> RemoteMgnt &AutoProvision===619 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image053.png]] 652 652 621 + 622 + 623 +1. 624 +11. 625 +111. System ~-~-> Remote Mgnt & Auto Provision 626 + 653 653 Auto Provision is the feature for batch configure and remote management. It can be used in below two cases: 654 654 655 -[[image: 1652429518191-846.png||height="332" width="733"]]629 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image054.png]] 656 656 657 -[[image: 1652429527544-247.png||height="327" width="724"]]631 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image055.png]] 658 658 659 -[[image: 1652429537849-154.png||height="339" width="722"]]633 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image056.png]] 660 660 661 661 Please see this document for detail: 662 662 ... ... @@ -667,10 +667,12 @@ 667 667 668 668 [[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH>>url:http://wiki.dragino.com/index.php?title=Main_Page#Remote_Access_Gateway_via_Reverse_SSH]] 669 669 670 -[[image: 1652429624400-864.png||height="432" width="716"]]644 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image057.png]] 671 671 672 672 673 -=== 5.5.8 System ~-~-> Firmware Upgrade === 647 +1. 648 +11. 649 +111. System ~-~-> Firmware Upgrade 674 674 675 675 We keep improving the DLOS8N Linux side firmware for new features and bug fixes. Below are the links for reference. 676 676 ... ... @@ -682,322 +682,305 @@ 682 682 683 683 ( [[http:~~/~~/www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog>>url:http://www.dragino.com/downloads/downloads/LoRa_Gateway/LG02-OLG02/Firmware/ChangeLog]] ) 684 684 685 -((( 686 -The file named as (% style="color:green" %)**xxxxx–xxxxx-squashfs-sysupgrade.bin **(% style="color:black" %)is the upgrade Image. There are different methods to upgrade, as below. 687 -))) 688 688 689 -((( 690 -(% style="color:green" %)**Web~-~-> System~-~-> Firmware Upgrade** 691 -))) 662 +The file named as **xxxxx–xxxxx-squashfs-sysupgrade.bin **is the upgrade Image. There are different methods to upgrade, as below. 692 692 693 -[[image:1652429711145-862.png||height="270" width="737"]] 694 694 665 +**Web à System à Firmware Upgrade** 666 + 667 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image058.png]] 668 + 669 + 695 695 Select the required image and click **Flash Image.** The image will be uploaded to the device, and then click **Process Update** to upgrade. 696 696 697 -(% style="color:red" %)**NOTE**: (% style="color:black" %)You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 698 698 673 +**NOTE**: You normally need to **//uncheck//** the **Preserve Settings** checkbox when doing an upgrade to ensure that there is no conflict between the old settings and the new firmware. The new firmware will start up with its default settings. 674 + 675 + 676 + 677 + 699 699 The system will automatically boot into the new firmware after upgrade. 700 700 701 -[[image:1652429962190-224.png||height="358" width="729"]] 702 702 703 - (% style="color:red" %)**NOTE***(%%):canalsoupgrade firmwarevia Linux console681 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image059.png]] 704 704 705 -SCP the firmware to the system(% style="color:green" %)**/var**(%%)** **directory and then run 706 706 707 - (% style="color:#4f81bd"%)**//root@OpenWrt:~~#/sbin/sysupgrade–n/var/Your_Image//**684 +Note *: User can also upgrade firmware via Linux console 708 708 709 - (%style="color:red"%)**NOTE**(%%) :it is importantto transfer theimage inthe,otherwise it may exceed theavailable flash size.686 +SCP the firmware to the system** /var** directory and then run 710 710 711 - === 5.5.9 System~-~->Reboot/Reset===688 +**//root@OpenWrt:~~# /sbin/sysupgrade –n /var/Your_Image//** 712 712 713 -[[image:1652430197132-330.png||height="256" width="724"]] 714 714 715 -((( 716 - 717 -))) 691 +**NOTE**: it is important to transfer the image in the /var directory, otherwise it may exceed the available flash size. 718 718 719 -=== 5.5.10 System ~-~-> Package Maintain === 720 720 721 -[[image:1652430243826-126.png||height="289" width="723"]] 694 +1. 695 +11. 696 +111. System ~-~-> Reboot/Reset 722 722 698 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image060.png]] 699 + 700 + 701 + 702 +1. 703 +11. 704 +111. System ~-~-> Package Maintain 705 + 706 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image061.png]] 707 + 723 723 Place to show what package has installed and possible to upgrade packages. 724 724 725 -== 5.6 LogRead == 726 726 727 -=== 5.6.1 LogRead ~-~-> LoRa Log === 728 728 729 -[[image:1652430356784-567.png||height="325" width="730"]] 730 730 713 +1. 714 +11. LogRead 715 +111. LogRead ~-~-> LoRa Log 716 + 717 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image062.png]] 718 + 731 731 Show the frequency for LoRa Radio and traffics. 732 732 733 -=== 5.6.2 LogRead ~-~-> System Log === 734 734 722 +1. 723 +11. 724 +111. LogRead ~-~-> System Log 725 + 735 735 Show the system log 736 736 737 -[[image: 1652430369760-511.png||height="373" width="730"]]728 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image063.png]] 738 738 739 -= 6. More features = 740 740 741 -== 6.1 More instructions == 742 742 732 +1. More features 733 +11. More instructions 734 + 743 743 [[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRa.2FLoRaWAN_Gateway_Instruction]] 744 744 745 -= 7. Linux System = 746 746 738 + 739 + 740 +1. Linux System 741 + 747 747 The DLOS8N is based on the OpenWrt Linux system. It is open source, and users are free to configure and modify the Linux settings. 748 748 749 -== 7.1 SSH Access for Linux console == 744 +1. 745 +11. SSH Access for Linux console 750 750 751 751 User can access the Linux console via the SSH protocol. Make sure your PC and the DLOS8N are connected to the same network, then use a SSH tool (such as [[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]] in Windows) to access it. 752 752 749 + 753 753 IP address: IP address of DLOS8N 754 754 755 755 Port: 22 (via WiFi AP mode) or 2222 (via WAN Interface) 756 756 757 -User Name: (% style="color:green" %)**root**754 +User Name: **root** 758 758 759 -Password: (% style="color:green" %)**dragino** (% style="color:black" %)(default)756 +Password: **dragino** (default) 760 760 758 + 761 761 After logging in, you will be in the Linux console and can enter commands as shown below. 762 762 763 -[[image:1652431588565-830.png]] 764 764 765 - The“(% class="mark" %)**logread -f**(%%)” commandcan beused todebughow systemruns.762 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image064.png]] 766 766 767 -[[image:1652431609193-637.png||height="214" width="732"]] 768 768 769 - ==7.2 EditandTransferfiles==765 +The “logread -f” command can be used to debug how system runs. 770 770 771 -((( 772 -The DLOS8N supports the (% style="color:green" %)**SCP protocol** (% style="color:black" %)and has a built-in (% style="color:green" %)**SFTP server**. (% style="color:black" %)There are many ways to edit and transfer files using these protocols. 773 -))) 767 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image065.png]] 774 774 775 -((( 769 + 770 + 771 + 772 +1. 773 +11. Edit and Transfer files 774 + 775 +The DLOS8N supports the **SCP protocol** and has a built-in **SFTP server**. There are many ways to edit and transfer files using these protocols. 776 + 777 + 776 776 In Windows, one of the easiest methods is using the [[WinSCP>>url:https://winscp.net/eng/index.php]] utility. 777 -))) 778 778 779 -((( 780 780 After establishing access via WinSCP to the device, you can use an FTP style window to drag / drop files to the DLOS8N, or edit the files directly in the windows. 781 -))) 782 782 783 - (((782 + 784 784 Screenshot is as below: 785 -))) 786 786 787 -[[image: 1652431650755-450.png]]785 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image066.png]] 788 788 789 789 790 -== 7.3 File System == 788 +1. 789 +11. File System 791 791 792 -((( 793 793 The DLOS8N has a 16MB flash and a 64MB RAM. The /var and /tmp directories are in the RAM, so contents stored in /tmp and /var will be erased after rebooting the device. Other directories are in the flash and will remain after reboot. 794 -))) 795 795 796 -((( 797 - 798 -))) 799 799 800 -((( 801 801 The Linux system uses around 8MB ~~10MB flash size which means there is not much room for user to store data in the DLOS8N flash. 802 -))) 803 803 804 -((( 805 - 806 -))) 807 - 808 -((( 809 809 You can use an external USB flash memory device to extend the size of flash memory for storage. 810 -))) 811 811 812 812 813 -== 7.4 Package maintenance system == 814 814 815 -DLOS8N uses the OpenWrt [[**OPKG package maintenance system**>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**. 816 816 817 -((( 818 -Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/oldwiki.archive.openwrt.org/doc/techref/opkg>>https://oldwiki.archive.openwrt.org/doc/techref/opkg]]) 819 -))) 801 +1. 802 +11. Package maintenance system 820 820 821 -((( 822 -**In Linux Console run:** 823 -))) 804 +DLOS8N uses the OpenWrt [[OPKG package maint>>url:https://wiki.openwrt.org/doc/techref/opkg]][[e>>url:https://wiki.openwrt.org/doc/techref/opkg]][[n>>url:https://wiki.openwrt.org/doc/techref/opkg]][[ance>>url:https://wiki.openwrt.org/doc/techref/opkg]][[ system>>url:https://wiki.openwrt.org/doc/techref/opkg]]. There are more than 3000+ packages available in our package server for users to install for their applications. For example, if you want to add the **//iperf //** tool, you can install the related packages and configure DLOS8N to use **//iperf //**. 824 824 825 -((( 826 -(% style="color:green" %)**root@dragino-169d30:~~# opkg update** (% style="color:black" %)~/~/ to get the latest packages list 827 -))) 828 828 829 -((( 830 -(% style="color:green" %)**root@dragino-169d30:~~# opkg list** (% style="color:black" %) ~/~/shows the available packages 831 -))) 807 +Below are some example **//opkg //** commands. For more information please refer to the [[OPKG package maintain system>>url:https://wiki.openwrt.org/doc/techref/opkg]]** **([[https:~~/~~/wiki.openwrt.org/doc/techref/opkg>>url:https://wiki.openwrt.org/doc/techref/opkg]]) 832 832 833 -((( 834 -(% style="color:green" %)**root@dragino-169d30:~~# opkg install iperf ** (% style="color:black" %)~/~/ install iperf 835 -))) 836 836 837 - Thesystem will automaticallyinstall the required packages as shownbelow.810 +In Linux Console run: 838 838 812 +**root@dragino-169d30:~~# opkg update** ~/~/ to get the latest packages list 839 839 840 -((( 841 -(% style="background-color:#dcdcdc" %)//root@dragino-169d30:/etc/opkg# opkg install iperf// 842 -))) 814 +**root@dragino-169d30:~~# opkg list** ~/~/shows the available packages 843 843 844 -((( 845 -(% style="background-color:#dcdcdc" %)//Installing iperf (2.0.12-1) to root…// 846 -))) 816 +**root@dragino-169d30:~~# opkg install iperf **~/~/ install iperf 847 847 848 -((( 849 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]] 850 -))) 818 +The system will automatically install the required packages as shown below. 851 851 852 -((( 853 -(% style="background-color:#dcdcdc" %)//Installing uclibcxx (0.2.4-3) to root…// 854 -))) 855 855 856 -((( 857 -(% style="background-color:#dcdcdc" %)//Downloading //[[(% style="background-color: rgb(220, 220, 220); background-color: rgb(220, 220, 220)" %)//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]] 858 -))) 821 +//root@dragino-169d30:/etc/opkg# opkg install iperf// 859 859 860 -((( 861 -(% style="background-color:#dcdcdc" %)//Configuring uclibcxx.// 862 -))) 823 +//Installing iperf (2.0.12-1) to root…// 863 863 864 -((( 865 -(% style="background-color:#dcdcdc" %)//Configuring iperf.// 866 -))) 825 +//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/iperf_2.0.12-1_mips_24kc.ipk]] 867 867 868 - = 8. Upgrade LinuxFirmware=827 +//Installing uclibcxx (0.2.4-3) to root…// 869 869 829 +//Downloading //[[//http:~~/~~/downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk//>>url:http://downloads.openwrt.org/snapshots/packages/mips_24kc/base/uclibcxx_0.2.4-3_mips_24kc.ipk]] 870 870 871 - =9.FAQ =831 +//Configuring uclibcxx.// 872 872 873 - == 9.1 How canI configurefor a customized frequency band? ==833 +//Configuring iperf.// 874 874 875 -((( 835 + 836 +1. Upgrade Linux Firmware 837 + 838 +1. FAQ 839 +11. How can I configure for a customized frequency band? 840 + 876 876 See below link for how to customize frequency band: 877 -))) 878 878 879 -((( 880 880 [[http:~~/~~/wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway>>url:http://wiki.dragino.com/index.php?title=Customized_Frequency_Band_for_Gateway]] 881 -))) 882 882 883 883 884 -== 9.2 Can I connect DLOS8N to LORIOT? == 846 +1. 847 +11. Can I connect DLOS8N to LORIOT? 885 885 886 886 Yes, the set up instruction is here: [[http:~~/~~/wiki.dragino.com/index.php?title=Notes_for_LORIOT>>url:http://wiki.dragino.com/index.php?title=Notes_for_LORIOT]] 887 887 888 888 889 -== 9.3 Can I make my own firmware for the gateway, where can I find the source code? == 852 +1. 853 +11. Can I make my own firmware for the gateway, where can I find the source code? 890 890 891 -((( 892 892 Yes, You can make your own firmware for the DLOS8N for branding purposes or to add customized applications. 893 -))) 894 894 895 -((( 896 896 The source code and compile instructions can be found at: [[https:~~/~~/github.com/dragino/openwrt_lede-18.06>>url:https://github.com/dragino/openwrt_lede-18.06]] 897 -))) 898 898 899 899 900 -== 9.4 Can I use 868Mhz version for 915Mhz bands? == 860 +1. 861 +11. Can I use 868Mhz version for 915Mhz bands? 901 901 902 902 It is possible but the distance will be very short, you can select US915 frequency band in 868Mhz version hardware. It will work but you will see the performance is greatly decreased because the 868Mhz version has an RF filter for band 863~~870Mhz, all other frequencies will have high attenuation. 903 903 904 904 905 -= 10. Trouble Shooting = 906 906 907 -== 10.1 I get kernel error when install new package, how to fix? == 908 908 868 +1. Trouble Shooting 869 +11. I get kernel error when install new package, how to fix? 870 + 909 909 In some cases, when installing a package with **//opkg//**, it will generate a kernel error such as below due to a mismatch I the kernel ID: 910 910 911 -(% style="background-color:yellow" %)root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk 912 912 913 - (% style="background-color:yellow"%)Installingkmod-dragino2-si3217x(3.10.49+0.2-1) toroot…874 +root@dragino-16c538:~~# opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk 914 914 915 - (%style="background-color:yellow"%)Collectederrors:876 +Installing kmod-dragino2-si3217x (3.10.49+0.2-1) to root… 916 916 917 - (% style="background-color:yellow" %)* satisfy_dependencies_for: Cannotsatisfy thefollowingdependenciesforkmod-dragino2-si3217x:878 +Collected errors: 918 918 919 - (%style="background-color:yellow"%)* kernel(=3.10.49-1-4917516478a753314254643facdf360a) *880 +~* satisfy_dependencies_for: Cannot satisfy the following dependencies for kmod-dragino2-si3217x: 920 920 921 - (% style="background-color:yellow"%)*opkg_install_cmd: Cannot install package kmod-dragino2-si3217x.882 +* kernel (= 3.10.49-1-4917516478a753314254643facdf360a) * 922 922 923 -((( 884 + ~* opkg_install_cmd: Cannot install package kmod-dragino2-si3217x. 885 + 886 + 924 924 In this case, you can use the –force-depends option to install such package as long as the actual kernel version is the same. 925 -))) 926 926 927 - (% style="background-color:yellow" %)Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends889 +Opkg install kmod-dragino2-si3217x_3.10.49+0.2-1_ar71xx.ipk –force-depends 928 928 929 929 930 -== 10.2 How to recover the DLOS8N if the firmware crashes == 892 +1. 893 +11. How to recover the DLOS8N if the firmware crashes 931 931 932 -((( 933 933 Please follow this instruction to recover your gateway: 934 -))) 935 935 936 -((( 937 937 [[http:~~/~~/wiki.dragino.com/index.php?title=Recover_Gateway>>url:http://wiki.dragino.com/index.php?title=Recover_Gateway]] 938 -))) 939 939 940 940 941 -== 10.3 I configured DLOS8N for WiFi access and lost its IP. What to do now? == 942 942 943 -[[image:1652435238615-272.png||height="247" width="727"]] 944 944 945 -((( 902 + 903 +1. 904 +11. I configured DLOS8N for WiFi access and lost its IP. What to do now? 905 + 906 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image067.png]] 907 + 946 946 The DLOS8N has a fall-back IP address on its WAN port. This IP is always enabled so you can use the fall-back IP to access DLOS8N no matter what the WiFi IP is. The fall back IP is useful for connecting and debug the unit. 947 -))) 948 948 949 -( % style="color:red" %)Note: fallback IP can be disabled in the WAN and DHCP page.910 +(Note: fallback IP can be disabled in the WAN and DHCP page) 950 950 951 951 952 952 Steps to connect via fall back IP: 953 953 954 -~1. Connect PC’s Ethernet port to DLOS8N’s WAN port 915 +1. Connect PC’s Ethernet port to DLOS8N’s WAN port 916 +1. Configure PC’s Ethernet port has 917 +IP: 172.31.255.253 and 918 +Netmask: 255.255.255.252 955 955 956 -2. Configure PC’s Ethernet port has 957 - IP: 172.31.255.253 and 958 - Netmask: 255.255.255.252 959 - 960 960 As below photo: 961 961 962 -[[image: 1652435256286-879.png]]922 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image068.jpg]] 963 963 964 - 3. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console.924 +1. In the PC, use IP address 172.31.255.254 to access the DLOS8N via Web or Console. 965 965 966 966 Please note the latest firmware uses port 8000 for http and 2222 for ssh access. 967 967 968 968 969 -= 11. Order Info = 970 970 971 - (% style="color:#4f81bd"%)**//PART: DLOS8N-XXX-YYY//:**930 +1. Order Info 972 972 973 - (% style="color:#4f81bd" %)**//XXX: Frequency Band//**932 +**//PART: DLOS8N-XXX-YYY//:** 974 974 975 -* (% style="color:#4f81bd" %)** 868**(% style="color:black" %) : valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 976 -* (% style="color:#4f81bd" %)** 915**(% style="color:black" %): valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 934 +**//XXX: Frequency Band//** 977 977 978 -(% style="color:#4f81bd" %) **//YYY: 4G Cellular Option//** 936 +* **868**: valid frequency: 863Mhz ~~ 870Mhz. for bands EU868, RU864, IN865 or KZ865. 937 +* **915**: valid frequency: 902Mhz ~~ 928Mhz. for bands US915, AU915, AS923 or KR920 979 979 980 -* (% style="color:#4f81bd" %)** E**(% style="color:black" %): EMEA, Korea, Thailand, India. 981 -* (% style="color:#4f81bd" %)** A**(% style="color:black" %): North America/ Rogers/AT&T/T-Mobile. 982 -* (% style="color:#4f81bd" %)** AU**(% style="color:black" %): Latin America, New Zeland, Taiwan 983 -* (% style="color:#4f81bd" %)** J**(% style="color:black" %): Japan, DOCOMO/SoftBank/ KDDI 939 +**//YYY: 4G Cellular Option//** 984 984 941 +* **E**: EMEA, Korea, Thailand, India. 942 +* **A**: North America/ Rogers/AT&T/T-Mobile. 943 +* **AU**: Latin America, New Zeland, Taiwan 944 +* **J**: Japan, DOCOMO/SoftBank/ KDDI 945 + 985 985 More info about valid bands, please see [[EC25-E product page>>url:https://www.quectel.com/product/ec25.htm]]. 986 986 987 987 988 -= 12. Packing Info = 989 989 990 -((( 950 + 951 +1. Packing Info 952 + 991 991 **Package Includes**: 992 -))) 993 993 994 994 * DLOS8N LoRaWAN Gateway x 1 995 995 * Stick Antenna for LoRa RF part. Frequency is one of 470 or 868 or 915Mhz depends the model ordered 996 996 * Packaging with environmental protection paper box 997 997 998 -((( 999 999 **Dimension and weight**: 1000 -))) 1001 1001 1002 1002 * Device Size: 12 x 12 x 3 cm 1003 1003 * Weight: 187g ... ... @@ -1004,9 +1004,11 @@ 1004 1004 * Package Size: 14.5 x 13.5 x 6 cm 1005 1005 * Weight: 300g 1006 1006 1007 - =13. Support=966 +1. Support 1008 1008 1009 1009 * Try to see if your questions already answered in the [[wiki>>url:http://wiki.dragino.com/]]. 1010 1010 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. 1011 1011 Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before mentioned schedule. 1012 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to:[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]] 971 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to: 972 + 973 +[[support@dragino.com>>url:file:///C:/Users/11315/Documents/D:/Projects/LoRa%20Product%20Line/LG308%20Picocell%20Gateway/LG308/LG308%20%25E8%25AF%25B4%25E6%2598%258E%25E4%25B9%25A6/support@dragino.com]]
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